Owners have filed 53 complaints
about the 2007 Lexus LS460 with NHTSA between 2010 and 2023.
The largest single group is the brakes.
Across this model's run it ranks 2 of 6 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 75
Against the median year of the Lexus LS460. 50 means typical for this
model; 100 means roughly double.
Severity — 68
13.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 29
17% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
37.3%
25,000 – 49,999 miles
49.8%
50,000 – 74,999 miles
1024.4%
75,000 – 99,999 miles
512.2%
100,000 – 149,999 miles
1639.0%
150,000+ miles
37.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2010peak 5Feb 2023
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 80,000 milesAventura, FLFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 LEXUS LS460. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SWITCHED INTO THE NEUTRAL POSITION, THE BRAKES RESPONDED PROPERLY. UPON EXAMINATION, THE CONTACT DISCOVERED THAT THE BRAKE ROTORS WERE EXTREMELY HOT AND HAD A BURNING ODOR COMING FROM THEM. IN ADDITION, THE CONTACT STATED THAT THE CHECK ABS AND CHECK VSC WARNING LIGHTS ILLUMINATED WITH AN ERROR MESSAGE STATING TO PARK IMMEDIATELY AND CONTACT THE DEALER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE PUMP AND THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #10824792 — an unverified report by a vehicle owner.
at 80,000 milesAventura, FLFire
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 LEXUS LS460. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SWITCHED INTO THE NEUTRAL POSITION, THE BRAKES RESPONDED PROPERLY. UPON EXAMINATION, THE CONTACT DISCOVERED THAT THE BRAKE ROTORS WERE EXTREMELY HOT AND HAD A BURNING ODOR COMING FROM THEM. IN ADDITION, THE CONTACT STATED THAT THE CHECK ABS AND CHECK VSC WARNING LIGHTS ILLUMINATED WITH AN ERROR MESSAGE STATING TO PARK IMMEDIATELY AND CONTACT THE DEALER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE PUMP AND THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #10824792 — an unverified report by a vehicle owner.
at 70,000 milesSnellville, GACrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 LEXUS LS460. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE ACCELERATED OUT OF CONTROL AFTER DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 80,000.
NHTSA complaint #10594875 — an unverified report by a vehicle owner.
at 121,000 milesLithonia, GACrash2 injured
AIR BAGS
TL* THE CONTACT OWNS A 2007 LEXUS LS460. THE CONTACT STATED THAT WHILE DRIVING 20 MPH AND ATTEMPTING A LEFT TURN, THE STEERING WHEEL SEIZED, CAUSING THE CONTACT TO CRASH INTO A POLE. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. UPON IMPACT, ALL OF THE AIR BAGS DEPLOYED CAUSING INJURIES TO THE DRIVER AND A PASSENGER'S KNEES. THE POLICE WERE NOTIFIED AND A POLICE REPORT WAS FILED. THE FRONT DRIVER SIDE PANEL WAS DAMAGED AND THE WINDSHIELD WAS CRACKED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO A REPAIR CENTER. THE DEALER WAS NOTIFIED OF THE INCIDENT WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE STEERING FAILURE AND THAT A REPRESENTATIVE WOULD BE OUT TO FURTHER ASSESS THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 121,000.
NHTSA complaint #10475224 — an unverified report by a vehicle owner.
at 121,000 milesLithonia, GACrash2 injured
STEERING
TL* THE CONTACT OWNS A 2007 LEXUS LS460. THE CONTACT STATED THAT WHILE DRIVING 20 MPH AND ATTEMPTING A LEFT TURN, THE STEERING WHEEL SEIZED, CAUSING THE CONTACT TO CRASH INTO A POLE. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. UPON IMPACT, ALL OF THE AIR BAGS DEPLOYED CAUSING INJURIES TO THE DRIVER AND A PASSENGER'S KNEES. THE POLICE WERE NOTIFIED AND A POLICE REPORT WAS FILED. THE FRONT DRIVER SIDE PANEL WAS DAMAGED AND THE WINDSHIELD WAS CRACKED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO A REPAIR CENTER. THE DEALER WAS NOTIFIED OF THE INCIDENT WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE STEERING FAILURE AND THAT A REPRESENTATIVE WOULD BE OUT TO FURTHER ASSESS THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 121,000.
NHTSA complaint #10475224 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 78,000 milesWoodstock, GA
STRUCTURE:BODY:DOOR
The contact owns a 2007 Lexus LS460. The contact stated that the interior door panel rubber was detaching from the interior frame of the vehicle. The contact stated that touching the door panel interior covering with a finger caused the part to detach from their vehicle. The contact had taken the vehicle to the dealer who refused to repair the door panel. The vehicle had not been repaired. The contact was informed that the repair was not covered under the Customer Support Program: ZLZ regarding the Repair Coverage for the Dashboard (Instrument Panel) and/or Certain Interior Trim Panels. The approximate failure mileage was 78,000.
NHTSA complaint #11508907 — an unverified report by a vehicle owner.
at 78,000 milesWoodstock, GA
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2007 Lexus LS460. The contact stated that the interior door panel rubber was detaching from the interior frame of the vehicle. The contact stated that touching the door panel interior covering with a finger caused the part to detach from their vehicle. The contact had taken the vehicle to the dealer who refused to repair the door panel. The vehicle had not been repaired. The contact was informed that the repair was not covered under the Customer Support Program: ZLZ regarding the Repair Coverage for the Dashboard (Instrument Panel) and/or Certain Interior Trim Panels. The approximate failure mileage was 78,000.
NHTSA complaint #11508907 — an unverified report by a vehicle owner.
at 102,700 milesSuwanee, GA
STRUCTURE:INTERIOR PANELS:DASHBOARD
TL* THE CONTACT OWNS A 2007 LEXUS LS460. THE CONTACT STATED THAT THERE WAS A GLARE REFLECTING OFF THE DASHBOARD WHILE DRIVING. THE CONTACT STATED WHILE DRIVING HER VISIBILITY AFFECTED BY THE GLARE. THE VEHICLE TO NALLEY LEXUS ROSWELL (980 MANSELL RD, ROSWELL, GA 30076, 770-284-8580) HOWEVER, A DIAGNOSTIC TEST WAS NOT PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 102,700.
NHTSA complaint #11405451 — an unverified report by a vehicle owner.
at 173,000 milesEagan, MN
UNKNOWN OR OTHER
EXPERIENCING BOTH THE DREADED BRAKE ACTUATOR ASSEMBLY ISSUE AS WELL AS THE VERY COMMON MARK LEVINSON AMPLIFIER ISSUE, ON MODEL # 0W480. WAS IN CONVERSATION WITH LEXUS CUSTOMER SATISFACTION AND THEY ARE COMPLETELY UNWILLING TO STEP IN AND DO THE RIGHT THING IN ASSISTING ME WITH EITHER, OR BOTH, PROBLEMS. I'VE OWNED THIS VEHICLE FOR ALL OF 2 MONTHS, AND ALTHOUGH I UNDERSTAND THAT I BOUGHT IT USED, AS-IS WITH HIGHER MILEAGE, I THINK THAT SINCE THERE WAS A RECENT WARRANTY ENHANCEMENT PROGRAM ISSUED BY LEXUS ON THE BRAKE ACTUATOR ASSEMBLY, AND ALSO THAT THE FAILED AMPLIFIER IS A VERY, VERY WELL-KNOWN ISSUE, WHERE THE AMPLIFIER ALL OF A SUDDEN ONE DAY CUTS OUT AND ALL SOUND IS REPLACED BY AN INCESSANT CHIRPING NOISE THAT'S ONLY STOPPED BY PULLING THE WIRING HARNESS ON THE AMP OR A FUSE, THAT LEXUS SHOULD DO THE RIGHT THING BY ITS LOYAL CUSTOMERS AND REPLACE FREE OF CHARGE. BUT THEY WILL NOT, BECAUSE EXACTLY LIKE EVERY OTHER COMPANY IN THE ENTIRE WORLD, THEY SIMPLY DO NOT CARE ABOUT THE CUSTOMER OR THEIR EXPERIENCE. SORRY, BUT THIS IS THE ONLY WAY I AM ABLE TO VIEW MY EXPERIENCE.
NHTSA complaint #11222560 — an unverified report by a vehicle owner.
at 173,000 milesEagan, MN
SERVICE BRAKES
EXPERIENCING BOTH THE DREADED BRAKE ACTUATOR ASSEMBLY ISSUE AS WELL AS THE VERY COMMON MARK LEVINSON AMPLIFIER ISSUE, ON MODEL # 0W480. WAS IN CONVERSATION WITH LEXUS CUSTOMER SATISFACTION AND THEY ARE COMPLETELY UNWILLING TO STEP IN AND DO THE RIGHT THING IN ASSISTING ME WITH EITHER, OR BOTH, PROBLEMS. I'VE OWNED THIS VEHICLE FOR ALL OF 2 MONTHS, AND ALTHOUGH I UNDERSTAND THAT I BOUGHT IT USED, AS-IS WITH HIGHER MILEAGE, I THINK THAT SINCE THERE WAS A RECENT WARRANTY ENHANCEMENT PROGRAM ISSUED BY LEXUS ON THE BRAKE ACTUATOR ASSEMBLY, AND ALSO THAT THE FAILED AMPLIFIER IS A VERY, VERY WELL-KNOWN ISSUE, WHERE THE AMPLIFIER ALL OF A SUDDEN ONE DAY CUTS OUT AND ALL SOUND IS REPLACED BY AN INCESSANT CHIRPING NOISE THAT'S ONLY STOPPED BY PULLING THE WIRING HARNESS ON THE AMP OR A FUSE, THAT LEXUS SHOULD DO THE RIGHT THING BY ITS LOYAL CUSTOMERS AND REPLACE FREE OF CHARGE. BUT THEY WILL NOT, BECAUSE EXACTLY LIKE EVERY OTHER COMPANY IN THE ENTIRE WORLD, THEY SIMPLY DO NOT CARE ABOUT THE CUSTOMER OR THEIR EXPERIENCE. SORRY, BUT THIS IS THE ONLY WAY I AM ABLE TO VIEW MY EXPERIENCE.
NHTSA complaint #11222560 — an unverified report by a vehicle owner.
Durham, NC
SERVICE BRAKES
HAVING PROBLEMS WITH THE BRAKES. WHEN I PRESS THE BRIDAL ALL THE WAY DOWN. THERE IS A CREEPING NOISE COMING FROM THE BRAKES. HAVE SEEN NUMEROUS COMPLAINTS OF THE SAME ISSUE ON LEXUS VEHICLES. MANY STATES IT'S THE BRAKE ACULATOR.
NHTSA complaint #11204519 — an unverified report by a vehicle owner.
SAN Diego, CA
SERVICE BRAKES
BRAKE CALIBER SAFETY ISSUE SHOULDN'T HAVE BEEN A FACTORY RECALL. I'M NOT HAPPY WHATSOEVER TO HAVE TO PAY OUT-OF-POCKET FOR SOMETHING THAT LEXUS KNOWS ABOUT
NHTSA complaint #11128383 — an unverified report by a vehicle owner.
at 84,000 milesScarsdale, NY
SERVICE BRAKES
BRAKE SYSTEM FAILURE CODE 1391 INDICATING THE BRAKE ACCUMULATOR AND/OR ACTUATOR, WHEN APPLYING BRAKE FRONT END SHIMMYS TO A POINT WHERE CONTROL OF CAR CAN BE LOST. LEXUS EXTENDED RECALL TO 12/17 HOWEVER THE PROBLEM IS A DEFINITE SAFETY ISSUE AND THERE ARE MANY COMPLAINTS ON LINE ABOUT THIS PROBLEM. THE PROBLEM IN MOST CASES CAN ARISE AT 80,000-UP MILES AND COST IS PROHIBITIVE AT ABOUT $3500, THIS SHOULD HAVE BEEN A SAFETY RECALL SINCE THERE IS SO MUCH DOCUMENTATION ABOUT THIS PROBLEM. I CONTACTED LEXUS AND THEY HAD NO ANSWER BUT TO SAY THE EXTENDED WARRANTY IS EXPIRED.
NHTSA complaint #11115212 — an unverified report by a vehicle owner.
LAS Vegas, NV
SERVICE BRAKES
BRAKE MALFUNCTION BRAKE ACTUATOR BROKEN
NHTSA complaint #11112523 — an unverified report by a vehicle owner.
at 109,000 milesPhoenix, AZ
STEERING
I WAS DRIVING HOME AT 25MPH (WITHOUT MY CHILD) APPROACHING AN INTERSECTION, WHEN THE CAR IN FRONT OF ME MAKES A LAST MINUTE LANE CHANGE TO TURN AT THE INTERSECTION, I GO TO BREAK AND IT DOESN'T BREAK, THE PEDAL REACTS HARD WHERE IT'S ALWAYS A SOFT COMPRESSION, THE DASH LIGHTS UP FLASHING THE MESSAGE "BREAK MALFUNCTION" "CHECK ABS, CHECK VSC, CHECK BRAKE SYSTEM, NOT TO DRIVE VEHICLE DUE TO SYSTEM FAILURE, CONTACT DEAL IMMEDIATELY". I COAST DOWN THE ROAD AND UPON BREAKING AGAIN THE WHOLE CAR SHAKES MAKING STEERING AND ESPECIALLY TURNING VERY DIFFICULT. I TAKE IT 5MPH THE REST OF THE WAY AND ONCE HOME AND PARKED, I TRY TO RESTART THE VEHICLE. WHEN DEPRESSING THE BRAKE TO ACTIVATE THE ELECTRIC START, THE BREAK KICKED BACK AND THE CAR WOULD NOT START. I HAD THE VEHICLE TOWED TO THE DEALER IT WAS PURCHASED FROM. THE DEALER DID CONFIRM IT WAS THE BREAK ACTUATOR ASSEMBLY (L-SB-0178-09) THAT HAD BEEN ISSUED A SPECIAL WARRANTY (POLICY BULLETIN 16-01) WITH A 10 YEAR TERM FROM PURCHASE DATE. UNFORTUNATELY THE ISSUE HAD NOT BEEN TAKEN CARE OF WITH THE ORIGINAL OWNER AND THEN BECAME A PROBLEM 8 MONTHS AFTER I MADE THE PURCHASE... WHICH IS NOW OUT OF THE SPECIAL WARRANTY TERM. I AM CURRENTLY WORKING TO RESOLVE THE ISSUE AND HOPE LEXUS WILL HELP COVER THE $2600 REPAIR. MORE IMPORTANTLY I AM HOPING IT BECOMES A RECALL BECAUSE OF THE SAFETY ISSUE. I CAN'T IMAGINE WHAT WOULD OF HAPPENED IF I WAS ON THE FREEWAY.
NHTSA complaint #11112460 — an unverified report by a vehicle owner.
at 109,000 milesPhoenix, AZ
SERVICE BRAKES
I WAS DRIVING HOME AT 25MPH (WITHOUT MY CHILD) APPROACHING AN INTERSECTION, WHEN THE CAR IN FRONT OF ME MAKES A LAST MINUTE LANE CHANGE TO TURN AT THE INTERSECTION, I GO TO BREAK AND IT DOESN'T BREAK, THE PEDAL REACTS HARD WHERE IT'S ALWAYS A SOFT COMPRESSION, THE DASH LIGHTS UP FLASHING THE MESSAGE "BREAK MALFUNCTION" "CHECK ABS, CHECK VSC, CHECK BRAKE SYSTEM, NOT TO DRIVE VEHICLE DUE TO SYSTEM FAILURE, CONTACT DEAL IMMEDIATELY". I COAST DOWN THE ROAD AND UPON BREAKING AGAIN THE WHOLE CAR SHAKES MAKING STEERING AND ESPECIALLY TURNING VERY DIFFICULT. I TAKE IT 5MPH THE REST OF THE WAY AND ONCE HOME AND PARKED, I TRY TO RESTART THE VEHICLE. WHEN DEPRESSING THE BRAKE TO ACTIVATE THE ELECTRIC START, THE BREAK KICKED BACK AND THE CAR WOULD NOT START. I HAD THE VEHICLE TOWED TO THE DEALER IT WAS PURCHASED FROM. THE DEALER DID CONFIRM IT WAS THE BREAK ACTUATOR ASSEMBLY (L-SB-0178-09) THAT HAD BEEN ISSUED A SPECIAL WARRANTY (POLICY BULLETIN 16-01) WITH A 10 YEAR TERM FROM PURCHASE DATE. UNFORTUNATELY THE ISSUE HAD NOT BEEN TAKEN CARE OF WITH THE ORIGINAL OWNER AND THEN BECAME A PROBLEM 8 MONTHS AFTER I MADE THE PURCHASE... WHICH IS NOW OUT OF THE SPECIAL WARRANTY TERM. I AM CURRENTLY WORKING TO RESOLVE THE ISSUE AND HOPE LEXUS WILL HELP COVER THE $2600 REPAIR. MORE IMPORTANTLY I AM HOPING IT BECOMES A RECALL BECAUSE OF THE SAFETY ISSUE. I CAN'T IMAGINE WHAT WOULD OF HAPPENED IF I WAS ON THE FREEWAY.
NHTSA complaint #11112460 — an unverified report by a vehicle owner.
at 109,000 milesPhoenix, AZ
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING HOME AT 25MPH (WITHOUT MY CHILD) APPROACHING AN INTERSECTION, WHEN THE CAR IN FRONT OF ME MAKES A LAST MINUTE LANE CHANGE TO TURN AT THE INTERSECTION, I GO TO BREAK AND IT DOESN'T BREAK, THE PEDAL REACTS HARD WHERE IT'S ALWAYS A SOFT COMPRESSION, THE DASH LIGHTS UP FLASHING THE MESSAGE "BREAK MALFUNCTION" "CHECK ABS, CHECK VSC, CHECK BRAKE SYSTEM, NOT TO DRIVE VEHICLE DUE TO SYSTEM FAILURE, CONTACT DEAL IMMEDIATELY". I COAST DOWN THE ROAD AND UPON BREAKING AGAIN THE WHOLE CAR SHAKES MAKING STEERING AND ESPECIALLY TURNING VERY DIFFICULT. I TAKE IT 5MPH THE REST OF THE WAY AND ONCE HOME AND PARKED, I TRY TO RESTART THE VEHICLE. WHEN DEPRESSING THE BRAKE TO ACTIVATE THE ELECTRIC START, THE BREAK KICKED BACK AND THE CAR WOULD NOT START. I HAD THE VEHICLE TOWED TO THE DEALER IT WAS PURCHASED FROM. THE DEALER DID CONFIRM IT WAS THE BREAK ACTUATOR ASSEMBLY (L-SB-0178-09) THAT HAD BEEN ISSUED A SPECIAL WARRANTY (POLICY BULLETIN 16-01) WITH A 10 YEAR TERM FROM PURCHASE DATE. UNFORTUNATELY THE ISSUE HAD NOT BEEN TAKEN CARE OF WITH THE ORIGINAL OWNER AND THEN BECAME A PROBLEM 8 MONTHS AFTER I MADE THE PURCHASE... WHICH IS NOW OUT OF THE SPECIAL WARRANTY TERM. I AM CURRENTLY WORKING TO RESOLVE THE ISSUE AND HOPE LEXUS WILL HELP COVER THE $2600 REPAIR. MORE IMPORTANTLY I AM HOPING IT BECOMES A RECALL BECAUSE OF THE SAFETY ISSUE. I CAN'T IMAGINE WHAT WOULD OF HAPPENED IF I WAS ON THE FREEWAY.
NHTSA complaint #11112460 — an unverified report by a vehicle owner.
Vero Beach, FL
UNKNOWN OR OTHER
THE DASH AND THE DOORS ARE MELTING. THE DEALER SAID MY CAR WAS NOT COVERED TO GET THEM FIXED. I EMAILED CORPORATE AND THEY SAID THEY WOULD PAY HALF. THE DASH IS SO SHINY IS MAKES IT HARD TO SEE.
NHTSA complaint #11090026 — an unverified report by a vehicle owner.
at 100,000 milesVero Beach, FL
SERVICE BRAKES
I WAS DRIVING THE CAR AND ALL THE LIGHTS ON MY DASH ILLUMINATED ' CHECK ABS, CHECK VSC, CHECK BRAKE SYSTEM, NOT TO DRIVE VEHICLE DUE TO SYSTEM FAILURE, CONTACT DEALER IMMEDIATELY. I WAS TOLD IT WAS THE ACTUATOR. I JUST REACHED 100,000 MILES.
NHTSA complaint #11090024 — an unverified report by a vehicle owner.
Cornelius, NC
FUEL SYSTEM, GASOLINE
2007 LEXUS LS460. CONSUMER WRITES IN REGARDS TO IMPROPER INSTALLATION OF RECALL PARTS IN 2015. *LD
NHTSA complaint #11075931 — an unverified report by a vehicle owner.
at 100,502 milesVirginia Beach, VA
POWER TRAIN
PURCHASED A 2007 LEXUS LS460 ON MARCH 5TH, GOT A PREPURCHASE INSPECTION AND THERE ARE MULTIPLE THINGS THAT HAVE GONE WRONG. THE LATEST REPAIR NEEDED IS THE FUEL PRESSURE SENSOR, COSTS APPROX $1525 AT THE DEALER. I CONTACTED LEXUS TO SEE IF THIS WOULD BE PART OF THE RECALL AND CASE MANAGER AMANDA DEANTONIO STATED THAT BASED ON THE MILES, AGE AND MY SERVICE HISTORY, LOYALTY TO LEXUS, THEY CAN NOT ASSIST ME WITH GETTING THIS REPAIR DONE. I AM AWAITING A SUPERVISOR TO CALL ME BACK REGARDING THE REPAIR THAT I BELIEVE SHOULD BE COVERED UNDER THE "FUEL PRESSURE SENSOR" LEAK, ELF CAMPAIGN. ON MAY 15, 2015, THE GASKET WAS REPLACED AND THE FUEL PRESSURE SENSOR SEALING SURFACE WAS REPAIRED. I AM NOW LOOKING AT A SAFETY ISSUE WITH THIS VEHICLE I PURCHASED DUE THE FUEL PRESSURE SENSOR SHORTING OUT MY ECM, WHICH HAS CAUSED MY CAR NOT TO START. I AM ASKING LEXUS TO REPLACE THIS PART AT NO CHARGE DUE TO THE FAULTY PART. CONSEQUENTLY, THE FUEL PRESSURE SENSOR IS INSTALLED WHERE THE PLATING MATERIAL ON THE GASKET SEATING SURFACE IS.
NHTSA complaint #11081521 — an unverified report by a vehicle owner.
at 100,502 milesVirginia Beach, VA
SERVICE BRAKES
PURCHASED A 2007 LEXUS LS460 ON MARCH 5TH, GOT A PREPURCHASE INSPECTION AND THERE ARE MULTIPLE THINGS THAT HAVE GONE WRONG. THE LATEST REPAIR NEEDED IS THE FUEL PRESSURE SENSOR, COSTS APPROX $1525 AT THE DEALER. I CONTACTED LEXUS TO SEE IF THIS WOULD BE PART OF THE RECALL AND CASE MANAGER AMANDA DEANTONIO STATED THAT BASED ON THE MILES, AGE AND MY SERVICE HISTORY, LOYALTY TO LEXUS, THEY CAN NOT ASSIST ME WITH GETTING THIS REPAIR DONE. I AM AWAITING A SUPERVISOR TO CALL ME BACK REGARDING THE REPAIR THAT I BELIEVE SHOULD BE COVERED UNDER THE "FUEL PRESSURE SENSOR" LEAK, ELF CAMPAIGN. ON MAY 15, 2015, THE GASKET WAS REPLACED AND THE FUEL PRESSURE SENSOR SEALING SURFACE WAS REPAIRED. I AM NOW LOOKING AT A SAFETY ISSUE WITH THIS VEHICLE I PURCHASED DUE THE FUEL PRESSURE SENSOR SHORTING OUT MY ECM, WHICH HAS CAUSED MY CAR NOT TO START. I AM ASKING LEXUS TO REPLACE THIS PART AT NO CHARGE DUE TO THE FAULTY PART. CONSEQUENTLY, THE FUEL PRESSURE SENSOR IS INSTALLED WHERE THE PLATING MATERIAL ON THE GASKET SEATING SURFACE IS.
NHTSA complaint #11081521 — an unverified report by a vehicle owner.
at 100,502 milesVirginia Beach, VA
FUEL/PROPULSION SYSTEM
PURCHASED A 2007 LEXUS LS460 ON MARCH 5TH, GOT A PREPURCHASE INSPECTION AND THERE ARE MULTIPLE THINGS THAT HAVE GONE WRONG. THE LATEST REPAIR NEEDED IS THE FUEL PRESSURE SENSOR, COSTS APPROX $1525 AT THE DEALER. I CONTACTED LEXUS TO SEE IF THIS WOULD BE PART OF THE RECALL AND CASE MANAGER AMANDA DEANTONIO STATED THAT BASED ON THE MILES, AGE AND MY SERVICE HISTORY, LOYALTY TO LEXUS, THEY CAN NOT ASSIST ME WITH GETTING THIS REPAIR DONE. I AM AWAITING A SUPERVISOR TO CALL ME BACK REGARDING THE REPAIR THAT I BELIEVE SHOULD BE COVERED UNDER THE "FUEL PRESSURE SENSOR" LEAK, ELF CAMPAIGN. ON MAY 15, 2015, THE GASKET WAS REPLACED AND THE FUEL PRESSURE SENSOR SEALING SURFACE WAS REPAIRED. I AM NOW LOOKING AT A SAFETY ISSUE WITH THIS VEHICLE I PURCHASED DUE THE FUEL PRESSURE SENSOR SHORTING OUT MY ECM, WHICH HAS CAUSED MY CAR NOT TO START. I AM ASKING LEXUS TO REPLACE THIS PART AT NO CHARGE DUE TO THE FAULTY PART. CONSEQUENTLY, THE FUEL PRESSURE SENSOR IS INSTALLED WHERE THE PLATING MATERIAL ON THE GASKET SEATING SURFACE IS.
NHTSA complaint #11081521 — an unverified report by a vehicle owner.
at 122,659 milesBrentwood, CA
WHEELS
BRAKE LIGHTS, ABS LIGHTS , VSV LIGHT ON AND NO BRAKE CONTROL.
NHTSA complaint #11078742 — an unverified report by a vehicle owner.
at 122,659 milesBrentwood, CA
SERVICE BRAKES
BRAKE LIGHTS, ABS LIGHTS , VSV LIGHT ON AND NO BRAKE CONTROL.
NHTSA complaint #11078742 — an unverified report by a vehicle owner.
NHTSA complaint #11020461 — an unverified report by a vehicle owner.
Macon, GA
STRUCTURE:BODY
I HAVE FOUR DOORS PANEL PROBLEM , IT'S MELTED AND BY TOUCHING U CAN TAKE SOME PIECES OUT OF THE DOOR. AND ABS PROBLEM FOR THE SECOND TIME , NEED TO CHANGE ABS CONTROL MODULE / HYDRAULIC CONTROL UNIT (HCU) I FOR THE ABS ONLY COST 3000$ AND FOR THE DOORS PANELS AROUND 6000$
NHTSA complaint #10986158 — an unverified report by a vehicle owner.
Macon, GA
SERVICE BRAKES
I HAVE FOUR DOORS PANEL PROBLEM , IT'S MELTED AND BY TOUCHING U CAN TAKE SOME PIECES OUT OF THE DOOR. AND ABS PROBLEM FOR THE SECOND TIME , NEED TO CHANGE ABS CONTROL MODULE / HYDRAULIC CONTROL UNIT (HCU) I FOR THE ABS ONLY COST 3000$ AND FOR THE DOORS PANELS AROUND 6000$
NHTSA complaint #10986158 — an unverified report by a vehicle owner.
at 65,000 milesSaratoga, CA
SERVICE BRAKES
VEHICLE CURRENTLY HAS 65K MILES. WITHIN LAST 1,000 MILES, BEGAN NOTICING NOISES COMING FROM BRAKE ACTUATOR. NOISE HAS BECOME MORE NOTICEABLE. TODAY, ON 12/15/2016, WHILE DRIVING, I WAS REQUIRED TO BRAKE SUDDENLY, AND VEHICLE WAS NOT AS RESPONSIVE AS NEEDED. THIS ALMOST CAUSED AN ACCIDENT. I CALLED THE LOCAL LEXUS DEALERSHIP, AND THEY ARE NOT AWARE OF ANY CURRENT RECALLS - THIS NEEDS TO BE LOOKED INTO SOON, BEFORE THE FAILURE OF THE BRAKE ACTUATOR CAUSES AN ACCIDENT.
NHTSA complaint #10935583 — an unverified report by a vehicle owner.
at 121,000 milesChicago, IL
ELECTRICAL SYSTEM
I NOTICED CLICKING SOUNDS FROM THE REAR OF THE CAR WHILE IN MOTION, WITHIN DAYS A NUMBER OF WARNING LIGHT APPEARED ON THE DASH STATING: CHECK ABS VSC BRAKE SYSTEM.. STOP THE CAR IN A SAFE PLACE AND CONTACT A DEALER. THE CLICKING HAS INCREASED DRAMATICALLY. A MECHANIC STATED IT IS THE BRAKE ACTUATOR ASSEMBLY.
NHTSA complaint #10903461 — an unverified report by a vehicle owner.