2013 Dodge Charger electrical problems

ELECTRICAL SYSTEM

A few weeks ago I was traveling on unfamiliar curvy roads. It had recently rained. I fishtailed going through the curve, and my breaks locked up. Not long after I had the famous “Christmas Tree Lights” on my dash which are the ABS, Break, and FCW. Went to Advance Auto Parts to check code, and it was C2200-49. Took to dealership and paid $200+ to learn the same. They quoted $1955 alone for the ABS Control Module because the part was discontinued by Mopar in 2025. Took to an independent shop for a recheck, and they confirmed they could not fix it because they couldn’t guarantee an added part would work since they were discontinued. I haven’t driven the vehicle for a month, and I’m wary of buying a remanufactured part on eBay. I researched and found the code is a processor failure pandemic on 2011-2014 models, and there was a massive national level backorder even before the part was discontinued. Mopar & Dodge need to make this right with a safety recall. My research shows it is unsafe to drive! Please help!! A recall was issued for Dodge Ram Trucks! 2013 Dodge Charger SXT with adaptive cruise control should be added. Thank you for your time!

NHTSA complaint #11755399 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The abs module lights came on and is not functioning properly. I contacted the dealership and the part has been on back order for years. The abs light, traction, and brake light is on simultaneously. Subsequently my wheel is locked up causing my car to not move at all and brake pedal has no pressure.

NHTSA complaint #11675779 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Vehicle: 2013 Dodge Charger R/T I’m reaching out because my car has been showing signs that seem to match the symptoms of the V62 recall that FCA issued for the fuel pump relay issue. I have a 2013 Dodge Charger R/T with the 5.7L HEMI engine. Lately, the car has been having trouble starting, especially after it’s been driven and sits in the heat. Sometimes it cranks but won’t turn over, and other times it randomly dies or stalls when I’m coming to a stop. It recently sat for a couple of days and then started again like nothing happened. This keeps happening on and off, and I’ve noticed it’s worse when it’s really hot outside or after it’s been driving a lot I took it to the dealership and they said my specific VIN isn’t part of the recall, but I wanted to report this because it really seems like the same issue. From what I’ve read, the V62 recall had to do with a faulty fuel pump relay that’s built into the TIPM and causes exactly these kinds of problems. I understand not all vehicles were included, but since I’m having the same symptoms and my car matches the year, make, and engine that recall applied to, I think it’s something that should be looked into. I’d really appreciate it if this could be reviewed. I just want to make sure my vehicle is safe and functioning properly, especially since the stalling can be risky depending on where and when it happens.

NHTSA complaint #11673932 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Power steering locks up, power steering fuses have blown three times in less than three months and there are thumping noises and vibrations when making turns.

NHTSA complaint #11493148 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

THERE IS A ELECTRICAL PROBLEM WERE IT IS CAUSING DIFFERENT SENSORS TO GO OFF,AND ON ALSO CAUSING THE AIR /AC TO NOT WORK THEN COME BACK ON. I HAVE BEEN TAKING MY CAR TO PROFESSIONALS AT CERTIFIED CAR SHOPS FOR THE PROBLEM AND HAVE SPENT ALOT OF MONEY TRYING TO FIX THE PROBLEM..

NHTSA complaint #11423043 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT ON OCCASIONS THE HORN AND INTERIOR AND EXTERIOR LIGHTS ACTIVATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO CORWIN CHRYSLER DODGE JEEP RAM FIAT (1025 W SUNSHINE ST #2445, SPRINGFIELD, MO 65807; (417) 862-9272) HOWEVER, THE MECHANIC WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA complaint #11365434 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

IT WON'T START YOU HAVE TO GET A BOOST JUST PUT A NEW START ALTERNATOR AND A BATTERY THE CAR IS THERE STILL HAVING PROBLEMS ARE CRANKING UP

NHTSA complaint #11364781 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

CENTER STACK SCREEN WHICH CONTROLS THE A/C IS UNRESPONSIVE. UPON STARTING THE VEHICLE THE HEATER IS ON FULL BLAST AND THE LANGUAGE IS CHANGED TO GERMAN WITH NO POSSIBLE WAY OF CHANGING IT. IN DROVE IT THE PREVIOUS DAY AND EVERYTHING WAS NORMAL.

NHTSA complaint #11363514 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

WHILE DRIVING DASH STARTS BLONKING AND SEVERAL ISSUES APPEARED. STEARING, TRACTION CONTROL LIGHT, SERVICE KEY, ABS, AND OTHERS THAT I CAN'T REMEMBER HOWEVER SHOWING 7 DIFFERENT CODES P0133, U0101 U1110 U1120 I DON'T REMEMBER ALL OF IT. RESET COMPUTER AND DRIVE ABOUT 200 MILES AND SAME NOT SURE WHAT IS WRONG.

NHTSA complaint #11362939 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

MESSAGE ON DASH INDICATING THAT THE VEHICLE IS NOT IN PARK, WHEN THE VEHICLE IS IN PARK, PER PLACING THE SHIFTER INTO PARK POSITION AND IT WILL NOT SHUT OFF WITH THE PUSH BUTTON, UNTIL THE MESSAGE GOES AWAY, WHICH CAN TAKE PUTTING IT BACK INTO GEAR, OR PUSHING THE AUTOMATIC START BUTTON ON THE KEY FAUB OR WAITING FOR FOR THE MESSAGE ON THE DASH TO GO AWAY. LOOKED AT A FORUM THAT INDICATED THAT SOMEONE WITH THE SAME PROBLEM HAD THERE VEHICLE GO INTO REVERSE WITHOUT THE PERSON PLACING IT INTO REVERSE. MANY FORUMS WITH PEOPLE HAVING THE SAME PROBLEM.

NHTSA complaint #11348680 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

BLUETOOTH IS NOT WORKING IN HUNDREDS OF THOUSANDS OF VEHICLES. NEEDS A VERY EXPENSIVE MODULE TO BE REPLACED. THIS ALONE CAN CAUSE NUMEROUS ACCIDENTS AND POSSIBLE DEATH DUE TO USING YOUR CELL PHONE NOT ON BLUETOOTH!

NHTSA complaint #11338418 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

WHILE DRIVING MY BATTERY LIGHT COME ON. THAT IS DUE TO ALTERNATOR MALFUNCTION. THE FIRST TIME IT HAPPEN ALL MY ELECTRICAL DEVICES WHERE GOING ON AND OFF. AND MY STEERING WHEEL LOCKED AND UNLOCKED DUE TO BEING A ELECTRONIC STEERING. WHAT I DID I TRIED TO PULL OVER AND STOP AT A SAFE PLACE AND WAITING AND THE VEHICLE WHEN BACK TO NORMAL MODE EXCEPT THE BATTERY LIGHT STAYED ON AND THE MESSAGE IN MY CLUSTER THAT SAID "BATTERY SAFE MODE". SO I WENT BACK HOME AND CHECKED THE VOLTAGE ON MY BATTERY THAT READ 11.8 TO 12.3. SO I TOOK IT TO THE DEALER FOR THE RECALL OF THE ALTERNATOR. THE DEALER REPLACED IT AND SAID IT'S OK NOW. I TOOK IT HOME AND ON THE WAY HOME IT HAPPEN AGAIN AND I TOOK IT BACK TO THE DEALER AND GOT IT CHECKED. AND THEY SAID THEY FOUND CORROSION THE SIGNAL PLUG OF THE ALTERNATOR. THEY CLEANED IT AND SAID IT OK NOW. A WEEK PASSED BY AND IT HAPPEN AGAIN ALL ELECTRICAL STARTED TO TURN ON AND OFF INCLUDING THE STEERING LOCKING UP AND THE BATTERY LIGHT CAME ON. AND I TOOK IT BACK AGAIN TO THE DEALER. AND NOW THEY SAID THEY HAVE TO CHARGE ME TO DIAGNOSE THE ISSUE IF IT'S NOT THE ALTERNATOR. CHARGING SYSTEM IS NOT PART OF THE ALTERNATOR AND THEY CHARGE FOR THAT ISSUE. ISN'T THE CHARGING SYSTEM PART OF THE ALTERNATOR LIKE THE VOLTAGE REGULATOR THAT IS IN THE PCM? IF THAT IS A BAD COMPONENT AND MAKING THE ALTERNATOR MALFUNCTION IT'S A PROBLEM FOR NOT MAKING ANY CURRENT. ALL THIS HAPPEN IN MOTION ON STREET AND ON HIGHWAY. ALL THIS STARTED ON JUNE 3 2020 TILL NOW JUNE 25 2020.

NHTSA complaint #11330921 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I WAS DRIVING AND MY CAR JUST COMPLETELY SHUT OFF AND WENT INTO ANTI THEFT MODE. I PRESSED MY IGNITION BUTTON TO START IT UP AND IT WOULDN'T START AT ALL. I CALLED BOTH DODGE DEALERSHIPS AND THEY TOLD ME IT MIGHT BE THAT MY KEY LOST PROGRAMMING OR IT WAS MY WIN MODULE.

NHTSA complaint #11322725 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

SLIGHT 'MISS' AT IDLE ALL THE TIME INTERMITTENT WEAK STARTING ODD 'SOMETIMES' PROBLEMS: 1-CRUISE CONTROL WON'T COME ON AT ALL 2-IF CRUISE IS ON, WILL NOT DECELERATE CAR ON A DECLINE (ALWAYS ABOVE SPEEDS OF 55MPH INTERMITTENT AT SPEEDS 55 AND BELOW) 3-U CONNECT PROBLEMS-NO BLUETOOTH, PASSENGER DOOR UNLOCK INOPERATIVE FROM OUTSIDE PASSENGER OR DRIVER DOOR AT HANDLES(MUST PUSH BUTTON ON DOOR PANEL OR ON FOB)NO POWER AT USB OR HAS POWER BUT NOT SENSING ACCESSORY AT USB, NO AUDIO FROM AUDIO PORT (2013 CHARGER NOT ON COMPATIBLE VEHICLES LIST FOR ANY U CONNECT SO WHY DID IT GET INSTALLED?) 4-MENU UP DOWN ^ BUTTONS ON STEERING WHEEL DON'T WORK 5-BURNING ELECTRICAL/RUBBER SMELL INSIDE CAR 5.5-AIR HANDLER SWITCHING PROBLEMS DEFROST/FLOOR/DASH (SEEMS LIKE DEFROST ALWAYS ON) 5.75-HEADLIGHTS DIM/BRIGHTEN WHILE IN USE 5.8-POWER TRAIN PROBS INTERMITTENT(FEELS LIKE IT'S TOWING SOMETHING BEHIND IT AS FAR AS POWER TO VEHICLE FROM ENGINE) 5.85-OVERALL SHIFTING PROBS DELAYED OR LACKING IN POWER OR HARD SHIFTING BOTH FROM PARK INTO GEAR AND AUTOMATIC SHIFTING THROUGH GEARS MOST NOTICEABLE FROM PARK INTO ANY GEAR 5.9-WHILE IN PARK AT IDLE TRACTION CONTROL LIGHT COMES ON 5.95-ENGINE HESITATES CAUSING THE VEHICLE TO 'JERK' AS IF BRAKES WERE APPLIED, WITHOUT WARNING, NOT AT ANY SPECIFIC TIME (LONG DRIVE, SHORT DRIVE, REVERSE, OVERDRIVE, HOT, COLD, WHENEVER) NONE OF THE ABOVE HAVE EVER CAUSED IT TO THROW A CODE, SO HAVE BEEN UNDETECTABLE BY DEALERSHIP. EXCEPT THE U CONNECT ITEMS WHICH THEY SAID SHOULD BE FIXED BY UPDATES AND WEREN'T. (6&7-BEFORE THERMOSTAT REPLACED(JUST NOW)) 6-HEATER FAN SOUNDS LIKE IT'S WORKING BUT ISN'T AND WILL SUDDENLY COME ON FULL SPEED 7-HEAT WILL BLOW AT GOOD TEMP. THEN SUDDENLY BE TOO HOT AND BURN MY HANDS ON STEERING WHEEL ALL 'DOCUMENTATION' IS IN VIDEO.CANT UPLOAD. HAPPENED SINCE PURCHASED NEW. ALL RECALLS ADDRESSED. MILEAGE NOW 76850. THANKS.

NHTSA complaint #11309416 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

THE WINDSHIELD WIPERS CAME ON BY THEM SELF OUT OF NOWHERE NO IT WAS NOT RAINING AND STAYED ON WILL NOT GO OFF BY USING THE PROPER SWITCH

NHTSA complaint #11287649 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

OIL PRESSURE SENSOR FAILS

NHTSA complaint #11286571 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHEN THE CONTACT PURCHASED THE VEHICLE, THERE WAS A RECALL REGARDING THE ALTERNATOR FOR WHICH THE CONTACT WAS INFORMED THE VEHICLE HAD ALREADY BEEN REPAIRED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE ENGINE WOULD REV; HOWEVER, THE VEHICLE FAILED TO START. INTERSTATE DODGE CHRYSLER JEEP RAM FIAT (LOCATED AT 701 CONSTITUTION DR, WEST MONROE, LA 71292, 318-387-2665) DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED, THE WIRES MAY NEED TO BE REPLACED, OR THE SENSOR FAILED AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE REPAIR WAS ALREADY DEEMED COMPLETED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #11282150 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

A RECALL FOR AN ALTERNATOR ON MY VEHICLE IS SAID TO BE FIXED BUT THE ALTERNATOR ON MY CAR DOESN'T MATCH WITH THE ALTERNATOR REPLACEMENT IN THE RECALL LETTER. I CURRENTLY AM HAVING ELECTRICAL ISSUES NEEDED TO KNOW IF MY ALTERNATOR WAS FIXED AND WITH THE CORRECT PART

NHTSA complaint #11266471 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING 35 MPH, THE CONTACT HEARD NOISES COMING FROM THE ENGINE AND THE BATTERY SAVE MODE WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE HOME AND DISCOVERED NHTSA CAMPAIGN NUMBER: 17V435000(ENGINE). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 84,000.

NHTSA complaint #11243379 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

P60 RECALL: YESTERDAY, MY HUSBAND WAS DRIVING OUR 2013 DODGE CHARGER WHEN THE BATTERY LIKE CAME ON. NOTHING ELSE HAPPENED THEN, BUT ABOUT 15 SECONDS LATER - - EVERYTHING ON THE DASH STARTED FLASHING, THE WINDSHIELD WIPERS CAME ON, THE CAR STARTED TO JERK AND THEN EVERYTHING DIED. HE MANAGED TO COAST INTO OUR DRIVEWAY - LUCKILY WAS HEADED HOME FROM WORK AND ONLY DOING 20MPH. NO WARNING - NO NOTHING. JUST ALL OF A SUDDEN - ENTIRE SYSTEM FAILURE. NO POWER STEERING OR ANYTHING. KIND OF A ELECTRICAL SMELL IN THE CAR. AT FIRST, WE THOUGHT THAT MAYBE THE BATTERY WAS LOOSE OR SOMETHING OR BAD GROUND. CHECKED THAT. TRIED JUMPING - TERMINALS STARTED SMOKING. DID A SEARCH AND FOUND OUT THAT OUR VIN IS SHOWING AN UNREPAIRED P60 RECALL. CALLED THE DEALERSHIP THIS MORNING - NOW BEING TOLD THAT IT MAY BE THE P60 RECALL, BUT WE CAN'T KNOW UNTIL WE GET IT TO THE DEALERSHIP - WHO - COINCIDENTALLY HAS NO APPOINTMENTS AVAILABLE FOR A WEEK, DOES NOT PROVIDE LOANER CARS (OR FREE RENTAL), AND MAY OR MAY NOT COVER THE TOWING. I THEN CONTACTED DODGE AND WAS TOLD THAT IT COULD BE THE RECALL, BUT THEY DO NOT PROVIDE RENTALS OR LOANERS. WHAT? SO - - THEY KNOW THAT THIS IS AN ISSUE IN 1/2 A MILLION VEHICLES, BUT THEY ACCEPT NO RESPONSIBILITY FOR IT OTHER THAN TO SWITCH THE PART OUT? VERY POOR CUSTOMER SERVICE ON DODGE'S PART AND I WILL BE PURSUING THIS FURTHER, ONCE WE HAVE CONFIRMED THAT THE PART NUMBER ON THE ALTERNATOR IS THE CORRECT PART NUMBER FOR THE RECALL. I AM NOT WAITING TO GET IT UP THERE FOR THEM TO MYSTERIOUSLY LOSE THE PART OR EVEN BETTER - PRETEND THAT IT ISN'T THE RIGHT PART NUMBER. I AM FEELING VERY UNTRUSTING OF DODGE RIGHT NOW!

NHTSA complaint #11241710 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

WHEN DRIVING THE VEHICLE ON THE HIGHWAY, THE RADIO HAS STOPPED WORKING TO WHERE THERE IS NO SOUND. UPON LOOKING UP THE ISSUE FROM OTHER DODGE OWNERS ONLINE REPORTING THE SAME PROBLEM.THE RADIO AMPLIFIER FUSE #27 LOCATED IN THE TRUNK OF THE VEHICLE HAS COMPLETELY BURNT OUT, POSSIBLE FIRE HAZARD. IT IS UNSAFE TO REPLACE FUSE BACK IN THE SAME LOCATION THE HOUSING FOR THE FUSE IS MELTED AND BURNED.

NHTSA complaint #11206142 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

SINCE 07/2017 I HAVE BEEN HAVING PROBLEMS WITH THE ANTI -THEFT-CODE. DEALERSHIP WANTS ME TO PAY FOR A CODE UPDATE. NO~ I FEEL THIS IS A RECALL PROBLEM. THE SERVICE CENTER HAS DONE THE RECALLS IT REQUIRED AND RIGHT AFTER THESE RECALLS I HAVE THIS PROBLEM WHERE I HAVE TO BOOST THE CAR IN ORDER TO TURN IT ON. EVERYDAY NOW. I WORK AT NIGHT THEREFORE ITS UNSAFE FOR A SINGLE WOMAN TO BE STRANDED 5 DAYS A WEEK.

NHTSA complaint #11191220 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

THE ADJUSTABLE GAS AND BRAKE PEDALS MOVE WHILE THE VEHICLE IS MOTION WITHOUT ANY TYPE OF ACTIVATION BY THE DRIVER, THIS CAUSES ACCELERATION OR BRAKING ISSUES WITH THE VEHICLE, WHEN THIS OCCURS THE PEDALS ALWAYS MOVE TOWARDS THE DRIVER NOT AWAY, IT OCCURS WITHOUT WARNING AND THERE IS NOT APPARENT CAUSE FOR IT HAPPENING

NHTSA complaint #11184555 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

VEHICLE SCREEN DASH FLASH WHITE OFF AND ON AND CAR SHUT DOWN AND WOULDN'T CRANK FOR ABOUT 30-45 MINUTES. IS THERE A RECALL ON THE ALTERNATORS? THE "ETC" LIGHT ALSO CAME ON.

NHTSA complaint #11182338 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

THE LIGHTS ON THE DASH STARTED FLASHING AND THEN WENT OUT AND MY CAR AUTOMATICALLY TRIED TO STOP ON I-95 NORTHBOUND AND THE TRANSMISSION AUTOMATICALLY PARKED FUNCTION OCCURRED AT 75 MPH AND MY CAR ALMOST FLIPPED IT WAS SUCH A HARD STOP.

NHTSA complaint #11154458 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

PASSENGER SIDE WINDOW NO LONGER OPERATES.IT IS STUCK IN THE UP POSITION, THANKFULLY. BUT IT DOES NO GO DOWN, ALTHOUGH IT IS TRYING, THE NOISE THE MOTOR MAKES WHEM FIRST ENGAGED IS STILL THERE IN AN ATTEMPT TO DO ITS JOB. DOES NOT GO DOWN BY PASSENGER BUTTON, DOES NOT GO DOWN BY DRIVER SIDE BUTTON, BOTH BUTTONS AND NO IT IS NOT ON LOCK POSITION. SAFETY ISSUE YES IN CASE THERE IS AN ACCIDENT OR SOMETHING OBSTRUCTING YOUR DOOR AND ONLY WAY TO ESCAPE IS THROUGH WINDOW...THAT WONT GO DOWN.

NHTSA complaint #11153660 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

TRUNK NO LONGER OPENS. CAME WITH TRUNK RELEASE BUTTON ON FOB, BY STEARING WHEEL AND BY TRUNK ON OUTSIDE, AND NONE OF THESE BUTTONS ACTUALLY DO WHAT THEY ARE SUPPOSE TO DO. IT IS ATTEMPTING TO RELEASE SOMEHOW BECAUSE YOU CAN HEAR THE TRUNK WHEN ANY OF THESE BUTTON ARE PUSHES, BUT NO ACTUAL MOVEMENT. HUGE TRUNK, AND NO WAY TO UTILIZE.

NHTSA complaint #11153661 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO ROCKLAND CHRYSLER JEEP DODGE (60 NY-304, NANUET, NY 10954, (845) 627-3700) FOR THE RECALL REPAIR AND THE DEALER DISCOVERED THAT THE BATTERY WAS DAMAGED AND NEEDED TO BE REPAIRED. THE DEALER WANTED TO CHARGE THE CONTACT FOR THE BATTERY, CLAIMING THAT IT WAS NOT COVERED UNDER THE RECALL; HOWEVER, THE CONTACT STATED THAT THE ALTERNATOR WAS FAULTY. THE MANUFACTURER STATED THAT THEY WOULD POSSIBLY REIMBURSE THE CONTACT FOR THE BATTERY AND VEHICLE RENTAL FOR WHICH HE WAS CHARGED. THE CONTACT CALLED THE DEALER BACK AND INSTRUCTED THEM TO REPLACE THE BATTERY. WHEN THE CONTACT ARRIVED TO RETRIEVE THE VEHICLE, THE DEALER GAVE HIM A BILL FOR MORE THAN HE WAS QUOTED TO REPLACE THE BATTERY. THE BILL INCLUDED ADDITIONAL CHARGES FOR DIAGNOSTIC TESTING AND INSTALLATION OF THE BATTERY. THE CONTACT WAS STILL WAITING TO HEAR BACK FORM THE DEALER TO SEE IF THEY WOULD REMEDY THE EXTRA CHARGES. THE DEALER WOULD NOT RELEASE THE VEHICLE UNTIL THE BILL WAS PAID. THE FAILURE MILEAGE WAS 86,000.

NHTSA complaint #11142845 — an unverified report by a vehicle owner.