32 of the
3,172 complaints about the 1999 Dodge Durango are about the
seats — 1% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
57,000 miles.
I WAS DRIVING THROUGH A STOP LIGHT PROB AROUND 15 MPH SPEEDING UP TO 30 WHEN A VAN GOING 30 RAN THE RED LIGHT, STRUCK ME ON THE SIDE OF MY DURANGO, SPUN US AROUND AND WE WERE HIT HEAD ON BY THE VAN WHICH PUSHED US BACK INTO A LIGHT POLE. THE AIR BAGS DID NOT DEPLOY I HAVE A PERMANANT DENT IN MY HEAD FROM HITTING THE STEERING WHEEL
NHTSA complaint #10721791 — an unverified report by a vehicle owner.
at 95,000 milesSacramento, CA
SEATS
ONCE I WAS DRIVING FOR 5-10 MINS THE CAR WOULD SHUT DOWN. ALSO THE FRONT SUSPENSION MAKES NOISE. WHEN IM STOPPING IN A RED LIGHT MY FRONT DRIVER SIDE SEAT MOVES BACK AND FORWARD.
NHTSA complaint #10607915 — an unverified report by a vehicle owner.
at 147,000 milesForest Grove, OR
SEATS
I PULLED OUT OF MY DRIVEWAY GOING IN REVERSE AND WHEN I BRAKE TO PUT IT INTO DRIVE AND START DOWN THE STREET MY DRIVER SEAT ROCKED BACK ALMOST HITTING THE HEADREST ON THE BACK SEAT. IF I HAD BEEN IN TOWN AND TOOK OFF WHEN A LIGHT TURNED GREEN I COULD HAVE CAUSED AN ACCIDENT AND SERIOUSLY INJURED SOMEONE. MY VEHICLE IS A 1999 DODGE DURANGO SLT GOLD EDITION 4WD 5.2L . THE END OF THE ADJUSTER BAR UNDER THE SEAT SNAPPED RIGHT OFF. BEFORE THAT THE SEAT SHIFTED FORWARD ALMOST AN INCH EACH TIME I STOPPED MY VEHICLE. NOT SURE IF THAT WAS RELATED. I HAVE RESEARCHED THIS ON 20 PLUS WEBSITES AND THERE ARE HUNDREDS IF NOT THOUSANDS OF PEOPLE WITH BOTH OF THESE ISSUES. I WOULD HATE TO SEE SOMEONE GET HURT BY THIS OBVIOUS LACK OF ATTENTION IN DESIGN.
NHTSA complaint #10548496 — an unverified report by a vehicle owner.
at 52,000 milesSuwanee, GA
SEATS
1999 DODGE DURANGO SLT / 4WD / 8 CYL 5.9L - VEHICLE MILEAGE 53,712 AS OF 08/31/10; THE FOLLOWING OEM COMPONENTS / PARTS ARE DEFECTIVE / BROKEN / WORN PREMATURELY CAUSING OTHER PARTS / COMPONENTS / SYSTEMS TO FAIL, BRAKE & SHOULD BE RECALLED, SERVICED, REPLACED BY DAIMLER CHRYSLER, LLC AT THEIR EXPENSE (NO WONDER THEY NEEDED BAILOUT $): 3) DRIVERS POWER SEAT TRACK HAS EXCESSIVE MOTION WHEN ACCELERATING & STOPPING CAUSING SEAT TO SLIDE FORWARD / BACKWARD - POSSIBLY CAUSING ACCIDENT;
NHTSA complaint #10353235 — an unverified report by a vehicle owner.
Chesapeake, VA
SEATS
DRIVERS SEAT WHICH IS ELECTRICAL IS LOOSE FROM THE TRACK. IT MOVES ON THE TRACK WHEN YOU BRAKE OR MOVE SUDDENLY. THE ONLY WAY IT DOES NOT MOVE IS WHEN IT IS ALL THE WAY FORWARD OR BACK. IT APPARENTLY IS A VERY COMMON PROBLEM. I WAS TRYING TO FIND SOLUTIONS WHEN I CAME ACROSS THIS WEBSITE HTTP://WWW.CARSURVEY.ORG/REVIEWS/DODGE/DURANGO/R33777/COMMENTS/ . I BOUGHT THIS VEHICLE USED AND IT HAS HAD THE SAME PROBLEM SINCE I HAVE OWNED IT. I DID NOT REALIZE AT THE TIME THAT IT WAS NOT SUPPOSED TO DO IT.
NHTSA complaint #10277300 — an unverified report by a vehicle owner.
at 35,000 milesGreenwood, IN
SEATS
FRONT DRIVERS SEAT MOVES 1- 2 IN. THIS IS SLACK IN SEAT RAIL.
NHTSA complaint #10263252 — an unverified report by a vehicle owner.
at 55,000 milesRichmond, VA
SEATS
MY 1999 DURANGO SLIDES IN THE RAIL UNLESS THE SEAT IS POSITIONED AT THE EXTREME FORWARD OR REARWARD POSITIONS. I CAN'T TELL IF IT IS A CRACKED RAIL. . IT IS MOST NOTICEABLE WHEN BRAKING AND THE SEAT MOVES FORWARD. HAD TAKEN IT TO THE DEALER BACK IN 2003 BUT SAID IT WAS OUT OF WARRANTY. IT HAS SEEM TO BE WORSE OVER TIME. DANGEROUS TO THE POINT I AM RELUCTANT TO LET OTHERS DRIVE IT UNTIL IT CAN BE REPAIRED.
NHTSA complaint #10247259 — an unverified report by a vehicle owner.
at 122,200 milesAthens, TX
SEATS
1999 DURANGO, MY POWER DRIVER'S SIDE SEAT TRACK JUST MESSED UP AND THE SEAT JUST SLIDES BACK AND FORTH FREELY. WHEN I LOOKED FOR A SOLUTION ON THE NET, I NOTICED THAT EVERYBODY HAS THE SAME PROBLEM! IF THE SEAT SLIDES BACK, MY WIFE CAN'T REACH THE BRAKE, IF IT SLIDES FORWARD IN AN ACCIDENT, THERE WOULD BE AIRBAG INJURIES. ON AT LEAST 1999 DODGE DURANGOS THE SEAT TRACK MOTOR ASSEMBLY IF DEFECTIVE.
NHTSA complaint #10234785 — an unverified report by a vehicle owner.
Spartanburg, SC
SEATS
THE ELECTRONIC DRIVER SEAT STOP WORKING AND THE BACK WINDSHIELD WIPER MOTOR.
NHTSA complaint #10219177 — an unverified report by a vehicle owner.
at 87,432 milesFort Walton Beach, FL
SEATS:FRONT ASSEMBLY:POWER ADJUST
DRIVER'S SEAT TRACK HAS FORWARD TO REARWARD MOVEMENT. BETTER CALLED "PLAY" IN TRACK ASSEMBLY. TRACK ASSEMBLY IS DEFECTIVE. SEAT IS A POWER ELECTRIC SEAT.
NHTSA complaint #10215487 — an unverified report by a vehicle owner.
at 83,890 milesWheatland, WY
SEATS:FRONT ASSEMBLY:POWER ADJUST
DRIVERS SEAT ( POWER ADJUSTABLE TYPE) BROKE THE PLASTIC CLIP FOR THE RAISE LOWER MOTOR CAUSING THE SEAT TO BE THRONE BACKWARD AND IN TURN CAUSING AN UNSAFE DRIVING CONDITION. I MYSELF AM AN ASE CERTIFIED MASTER MECHANIC AND CANNOT BELIEVE A PIECE OF LINKAGE MADE OUT OF PLASTIC WAS PUT IN SUCH A PLACE TO EXPERIENCE THOSE TYPES OF LOAD FORCES. THE SEAT HAS HAD A LITTLE SLACK IN IT SINCE I HAVE OWNED IT, AND IT HAS STAYED ABOUT THE SAME UP UNTIL IT JUST GAVE WAY.
NHTSA complaint #10184150 — an unverified report by a vehicle owner.
at 57,000 milesAtlanta, GA
SEATS
OIL PRESSURE INDICATOR WOULD GO OFF AND THE PRESSURE GAUGE WOULD DROP TO NOTHING. DRIVING CAR STOPPED RUNNING IN INTERSECTION. CAR WAS TOWED TO DODGE WHO REPAIRED CAR. LIGHT IS STILL ON AND PRESSURE CONTINUES TO DROP TO NOTHING INTERMITTENTLY. DODGE HAS LIST OF REPAIRS NEEDED. INITIAL DODGE ASSESSMENT AT PURCHASE STATED NEW BALL JOINTS NEEDED IN FEB 2003 AT 57,000 MILES.
NHTSA complaint #10104264 — an unverified report by a vehicle owner.
Covington, TNCrash2 injured
SEATS:FRONT ASSEMBLY:RECLINER
WHILE SITTING AT A INTERSECTION AND WAITING TO MAKE A LEFT TURN ANOTHER VEHICLE REAR ENDED CONSUMER'S VEHICLE, CAUSING CONSUMER'S VEHICLE TO HIT THE VEHICLE IN FRONT, AND CAUSING A SIX CAR CHAIN OF REACTION COLLISION. BOTH FRONT DRIVER'S SIDE AND PASSENGER'S SIDE SEATS COLLAPSED FORWARD. UPON IMPACT, BOTH FRONT AIR BAGS DID NOT DEPLOY. DRIVER AND PASSENGER SUSTAINED NECK AND BACK INJURIES, AND WERE TRANSPORTED BY AMBULANCE TO THE HOSPITAL. VEHICLE WAS TOTALED BY THE INSURANCE COMPANY.
NHTSA complaint #10082010 — an unverified report by a vehicle owner.
Nawnan, GA
SEATS
WHILE SITTING AT AN INTERSECTION, ANOTHER VEHICLE REAR ENDED THE CONSUMER. THE DRIVER AND PASSENGER SEAT COLLAPSED. PLEASE FILL IN ADDITIONAL INFORMATION, DEALER IS AWARE OF THE PROBLEM. PH
NHTSA complaint #10004295 — an unverified report by a vehicle owner.
at 16,854 milesCovington, GA
SEATS
THE OIL PRESSURE DROPPED AND ALL THE LIGHTS ON THE PANEL HAD COME ON. WHILE DRIVING THE VEHICLE HAD BECOME SLUGGISH AND THEN HAD GONE BACK TO NORMAL. THE DEALER WAS UNABLE TO REMEDY. THE OIL WAS BURNING EVERY 200 MILES. THE OVT VALLEY PAN GASKET WAS CHANGED, AND THE INTAKE GASKET WAS REPLACED. THERE WAS A LOUD KNOCKING AND OR CLICKING IN THE MOTOR. THE DEALER FOUND SLUDGE IN THE MOTOR, AND FOUND THAT IT WAS BLOWN. THE SEAT WOULDN'T SLIDE/HARD TO LIFT, AND THE A/C COMPRESSOR WAS FOUND LOOSE. TS SCC
NHTSA complaint #8023922 — an unverified report by a vehicle owner.
at 50,000 milesLaurel, MD
SEATS
SEAT TRACK HAS BECOME LOOSE - PROVIDES ROCKING CHAIR EFFECT - NOT A WARRANTY ITEM. UPPER BALL JOINTS WERE INSPECTED & REPLACED AS PART OF MAINTENANCE - HOWEVER MECHANIC STATES THEY THEY FAILED WAY TOO EARLY.
NHTSA complaint #763384 — an unverified report by a vehicle owner.
Saint Petersburg, FL
SEATS
WHILE GETTING INTO THE VEHICLE SEAT BROKE FROM FOM SEAT TRACK ANCHOR. DEALER NOTIFIED, AND MADE THE REPAIRS. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #8010849 — an unverified report by a vehicle owner.
Plano, TXCrash2 injured
SEATS:FRONT ASSEMBLY:RECLINER
DURING A COLLISION, CONSUMERS SEAT BELT POPPED OFF, HER SEAT RECLINED, AND HER AIRBAG EXPERIENCED NO DEPLOYMENT, CLAIM 43-R543-220. *SLC
NHTSA complaint #6901123 — an unverified report by a vehicle owner.
Surfside Beach, SC
SEATS
EVERYTIME I START OR STOP MY DRIVER'S SEAT MOVES, CREAKS AND SNAPS. HAVE BEEN TOLD NUMEROUS TIMES FROM DEALER/MANUFACTURER THAT IT IS "NORMAL." ALSO, A SECOND PROBLEM: I HAD TO HAVE THE AIR DIVERTER REPLACED ONLY BECAUSE THE FOAM COVERING HAD BECOME UNGLUED. MANUFACTURER AND DEALER STILL DENY THAT IT IS A MANUFACTURER DEFECT.
NHTSA complaint #728497 — an unverified report by a vehicle owner.
Sedalia, MO
SEATS:MID/REAR ASSEMBLY
REAR SEAT FOLDS DOWN UNEXPECTEDLY. IF THE REAR OCCUPANT WAS IN A CRASH, REAR SEAT MAY FALL DOWN AND CAUSE INJURIES. DEALER REPLACED REAR SEAT, BUT PROBLEM IS STILL OCCURRRING. PLEASE PROVIDE FURTHER INFORMATION.
NHTSA complaint #855778 — an unverified report by a vehicle owner.
Kendall Park, NJ
SEATS
THE SEAT RELEASES ON THE MIDDLE ROW OF SEATS ON THE PASSENGER AND DRIVER SIDE ARE VERY DIFFFICULT TO RELEASE AND MAKE IT VIRTUALLY IMPOSSIBLE TO GET SOMEONE OUT OF THE THIRD SEAT QUICKLY IF THERE WERE AN EMERGENCY. MANY TIMES YOU MUST REACH THROUGH THE MIDDLE SEAT TO GET TO THE RELEASE ON THE BACK OF THE SEAT AND USE IT TO POP THE SEAT. I BELIEVE THIS TO BE DANGEROUS AS WELL AS INCONVENIENT.
NHTSA complaint #717547 — an unverified report by a vehicle owner.
Newpaltz, NY
SEATS:MID/REAR ASSEMBLY
CENTER ROW SEATS RELEASED WHEN THE SEATS WERE OCCUPIED BY CHILDREN. DEALER HAS INSPECTED VEHICLE, AND MANUFACTURER HAS BEEN NOTIFIED.
NHTSA complaint #850665 — an unverified report by a vehicle owner.
NEW Hartford, CT
SEATS
DRIVER'S SEAT ROCKS BACK AND FORTH DURING BRAKING AND ACCELERATING. DEALER SAYS IT'S NORMAL.
NHTSA complaint #845745 — an unverified report by a vehicle owner.
Marston, NC1 injured
SEATS
POSSIBLE DESIGN FLAW OF BOTH SEATS BOTTOM BRACKETS, STICKS OUT CAUSING INJURY TO PASSENGER WILL EXITING THE VEHICLE.
NHTSA complaint #548580 — an unverified report by a vehicle owner.
Garner, NC
SEATS
FRONT DRIVERS POWER SEAT ROCKS AND POPS DURING USE, REPORTED TO DEALER AND TOLD THIS IS NORMAL, SIMILIAR COMPLAINTS FROM MANY OTHER OWNERS OF THIS VEHICLE
NHTSA complaint #709643 — an unverified report by a vehicle owner.
Calhoun, GA
SEATS
BRACKET EDGE THAT HOLDS THE CENTER TUMBLE SEAT TO THE FLOOR IS RAZOR SHARP. THE SEAT WAS IN THE FORWARD TUMBLE POSITION WHEN DAUGHTER'S KNEE WAS CUT WIDE OPEN WHEN GETTING INTO VEHICLE. MANUFACTURER WAS NOTIFIED ABOUT THE PROBLEM. AN ENGINEER FROM DODGE IS BEING SENT OUT TO LOOK AT THE VEHICLE.
NHTSA complaint #842204 — an unverified report by a vehicle owner.
Brighton, MO
SEATS:FRONT ASSEMBLY:POWER ADJUST
DRIVER'S POWER SEAT IS UNSTABLE, IT MOVES BACKWARDS AND FORWARDS WHILE DRIVING. DEALER STATES THAT THIS IS A NORMAL CONDITION. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #842078 — an unverified report by a vehicle owner.
Brookfield, CT
SEATS:FRONT ASSEMBLY:RECLINER
GEAR SHIFT CAN BE ENGAGED WITHOUT DEPRESSING THE BRAKE PEDAL. IT APPEARS THAT THIS CAN BE AN ISSUE FOR SAFETY. THE REAR WINDOWS WHEN OPEN AT A SPEED OF 50MPH CREATE A WOBBLING IN THE STEERING ABILITY AS WELL AS DISCOMFORT TO THE EARS. ALSO, THE REAR WINDOWS RETRACT ALL THE WAY INTO THE DOOR WHICH APPEARS TO CREATE A POSSIBLE HAZARD. THE THIRD SEAT DOES NOT APPEAR TO LOCK IN PLACE IS THERE ANY HAZARDS ASSOCIATED WITH THE SEAT COLLAPSING IN A FRONT END OR REAR END COLLISION?
NHTSA complaint #708243 — an unverified report by a vehicle owner.
Scottsdale, AZ
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER SEAT "ROCKS" BACK AND FORTH AND IS GETTING WORSE. DEALER SAYS IT'S NORMAL.
NHTSA complaint #708181 — an unverified report by a vehicle owner.
Brighton, MO
SEATS:FRONT ASSEMBLY:POWER ADJUST
EXCESSIVE PLAY IN SEAT ADJUSTER MECHANISM WHICH COULD LEAD TO SEAT FAILURE. HAS BEEN REPLACED ONCE UNDER WARRANTY BUT DEFECT REMAINS.
NHTSA complaint #707865 — an unverified report by a vehicle owner.