21 of the
1,471 complaints about the 2000 Dodge Durango are about the
glass, mirrors and wipers — 1% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
39,000 miles.
B
21
Complaints
1
Crashes
0
Fires
1
Injuries
Exactly what failed
Power Window Devices AND Controls
942.9%
Exterior
523.8%
Glass, Side/Rear
29.5%
Windshield
14.8%
Sun/Moon Roof Assembly
14.8%
Interior
14.8%
Fan/Motor
14.8%
Rearview Mirrors/Devices
14.8%
Windows, Mirrors & Wipers across every Dodge Durango year
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE DRIVER SIDE WINDOWS WOULD NOT ROLL UP OR DOWN. IN ADDITION, THE REMOTE WOULD NOT OPEN AND LOCK THE DOORS. SHE WAS UNABLE TO DRIVE THE VEHICLE DUE TO SEVERAL HAZARDS. THE DEALER AND MANUFACTURER STATED THAT NOTHING COULD BE DONE BECAUSE THEY HAD NEVER HEARD OR SEEN THAT TYPE OF FAILURE. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED MORE INFORMATION REGARDING THE DEFECT. DAIMLER CHRYSLER ADVISED HER TO CALL NHTSA AND FILE A COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 39,000. UPDATED 02-19-08
NHTSA complaint #10216004 — an unverified report by a vehicle owner.
at 29,000 milesAllenstown, NH
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I BOUGHT MY TRUCK USED AND HAD THEM DO A COMPLETE WORK UP ON IT WHEN I PURCHASED IT. EVERYTHING WAS FINE FOR 1 WEEK. AFTER THAT WEEK MY ENGINE LIGHT CAME ON. I TOOK IT BACK TO THE DEALER AND HAD THEM REPLACE THE "CANISTER" BECAUSE THAT'S WHAT THEY SAID WAS THE PROBLEM. 1 WEEK LATER IT RETURNED. I HAVE HAD IT CLEARED OUT ABOUT 100 TIMES. IT NOW KEEPS TELLING ME I HAVE A GAS LEAK. MY MECHANIC HAS LOOKED AT THIS TRUCK MORE THAN THE AVERAGE TIME. NOW I AM AT 130,000 MILES AND MY SUSPENSION IS COMPLETELY SHOT, POWER STEERING PUMP, AUTOMATIC LOCKS ARE SLOWLY MALFUNCTIONING (THEY MAKE A LOUD NOISE ON 2 OF THE DOORS), AND THE DRIVERS SIDE WINDOW DOESN'T ROLL DOWN.
NHTSA complaint #10183277 — an unverified report by a vehicle owner.
Ashburn, VA
VISIBILITY:WINDSHIELD
TWICE I HAVE HAD TO HAVE THE FRONT WINDSHIELD REPLACED DUE TO FAILURE OF THE WINDSHIELD CRACKING DUE TO USING THE DEFROST DURING THE WINTER SEASONS.
NHTSA complaint #10169929 — an unverified report by a vehicle owner.
RECHARGE AIR CONDITIONER. WOULD NOT HOLD FREON FOR A MONTH. DIANOSTICS FROM MECHANIC STATING FREON LEAKING FROM VAPORIZER INSTALLED IN DASH OF VEHICLE CAUSING FREON TO LEAK INTO THE CABIN DEPT. OF VEHICLE. VAPORIZER REPLACED AND HAVE DEFECTIVE PART
NHTSA complaint #10120792 — an unverified report by a vehicle owner.
at 99,000 milesAngleton, TX
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW MOTORS HAVE BEEN REPLACED IN THREE OUT OF FOUR WINDOWS...AND I AM THE ONLY DRIVER/OPERATOR! NOW THE LEFT REAR WINDOW IS NOT WORKING AGAIN AND OF COURSE THE VEHICLE IS OUT OF WARRANTY. SO IT WILL COST ME ANOTHER COUPLE OF HUNDRED DOLLARS FOR A WINDOW THAT HAS NEVER BEEN USED!
NHTSA complaint #10103969 — an unverified report by a vehicle owner.
at 30,000 milesSanta Rosa, CA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 200 DODGE DURANGO, I;D HAD THIS VEHICLE FOR A YEAR NOW I RECENTLY HAD A LOT OF PROBLEMS WITH THIS VEHCICLE THE MASTE SWICTH TO THE WINDOW DOESN'T WORK. THE WINDOW GETS STUCK AND IT COMES UP AND WHEN IT WANTS TO. I WAS LOOKING THROUGH THE COMPLIANTS ON THIS VEHCILE AND OTHERS CAR HAD THE SAME PROBLEM. ALSO NOW THE DOOR LOCKS ARE NOT UNLOCKING ALSO. I WAS WONDERING IF IT IS A MANUFACTOR PROBLEM?
NHTSA complaint #10102813 — an unverified report by a vehicle owner.
at 70,000 milesYoungsville, NY
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TRANSMISSION "GRABBING" AND "SLIPPING" IN ALL GEARS. MOST NOTICABLE ON THE HIGHWAY. TRANSMISSION GOES FROM OVERDRIVE TO ONE AND SOMETIMES TWO LOWER GEARS AT HIGHWAY SPEED. VEHILCLE WILL JUMP AND SPUTTER. VEHICLE WAS TAKEN TO DEALER WHO DID NOT GET IT REPAIRED. IT WAS ALSO TAKEN TO MY LOCAL MECHANIC, WHO SAYS IT'S A LEMON. (I HAVE NO FAITH IN THE DEALER WHO SOLD ME THE GARBAGE AFTER THEY CLAIMED TO HAVE NOT FIGURED MY FIANANCING CORRECTLY ABD HIT ME WITH A $975 ADDITIONAL FEE.) ELLENVILLE DODGE.
NHTSA complaint #10095956 — an unverified report by a vehicle owner.
at 67,000 milesRocklin, CA
VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE SUN ROOF VISOR LINKAGE/STRUTS WERE HANGING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
NHTSA complaint #10090203 — an unverified report by a vehicle owner.
Elyria, OH
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING AT 45 MPH OR MORE WITH THE REAR DOOR WINDOWS DOWN CONSUMER'S EARS POPPED, MAKING IT DIFFICULT TO FOCUS ON THE ROAD. CONSUMER STATED THAT VEHICLE HAD A DESIGN FLAW WHICH CAUSED THE CONSUMER TO FEEL SICK WHEN THE REAR WINDOWS WERE DOWN.
NHTSA complaint #10071601 — an unverified report by a vehicle owner.
at 38,000 milesLithonia, GA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TRANSMISSION FAILED TWO WEEKS AFTER PURCHASE.
NHTSA complaint #10069459 — an unverified report by a vehicle owner.
at 38,000 milesShreveport, LA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHEN DRIVING THE SUV, THERE IS A LOUD NOISE THE WHOLE TIME WHEN DRIVING THIS VEHICLE, THE DEALER SAID IT NOT UNDER THE EXTENDED WARRANTY THAT WE PURCHASED, ALSO THE WINDOW IN THE BACK LEFT SIDE WILL NOT LET UP OR DOWN. IT HAS BEEN VERY DIFFICULT I AM ONLY HAD THIS VEHICLE FOR 5 MONTHS.
NHTSA complaint #10069536 — an unverified report by a vehicle owner.
at 55,918 milesQuinlan, TX
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT END OF VEHICLE MAKING A CREAKING SOUND. GREENVILLE CHRYSLER DODGE JEEP IN GREENVILLE, TEXAS REPLACED RIGHT LOWER, LEFT UPPER AND LEFT LOWER CONTROL ARMS AND PERFORMED FRONT END ALIGNMENT. TOTAL COST $1492.30.
NHTSA complaint #10071114 — an unverified report by a vehicle owner.
Duxbury, MA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BEGINNING 2002 DRIVER'S SIDE POWER WINDOW WOULD NEVER WORK PROPERLY. CONSTANTLY GETTING STUCK IN THE DOWN POSITION. I HAD IT FIXED IN 2003. NOW THE FRONT PASSENGER SIDE POWER WINDOW IS DOING THE SAME THING. IS THIS SOMETHING BEING INVESTIGATED? I KNOW OF TWO OTHER PEOPLE THAT HAVE THE SAME PROBLEM WITH THEIR DURANGO.
NHTSA complaint #10062569 — an unverified report by a vehicle owner.
at 20,000 milesLA Palma, CA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
1) REPLACED RACK & PINION @ 41K MILES 2) PASSENGER WINDOW HAS BEEN REPAIRED 4 TIMES AT DEALER AND IS WORKING MORE POORLY THAN EVER BEFORE 3) TWO BATTERIES REPLACED IN FIRST 2 YEARS-I'M ON MY THIRD NOW 4) SUV TOWED DUE TO AIR BAG LIGHT.
NHTSA complaint #10060642 — an unverified report by a vehicle owner.
Willmar, MNCrash
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
I HAVE NOTICED A PROBLEM WITH DODGE DURANGO AND FULL-SIZED DODGE PICKUPS. THE SIZE AND PLACEMENT OF THE EXTERIOR REAR-VIEW MIRRORS CREATES A HUGE BLIND SPOT FOR SMALLER DRIVERS! TALLER MEN WHO WOULD TYPICALLY CHOSE THIS VEHICLE MAY NOT REALIZE THAT THEIR SMALLER SPOUSE OR KIDS WOULD NOT BE ABLE TO SEE. THE WIDTH OF THE DOOR FRAME ALSO COMPOUNDS THE PROBLEM. WE JUST INVESTIGATED ANOTHER RIGHT-ANGLE CRASH WITH THIS PROBLEM. THE FEMALE DRIVER, ABOUT MY HEIGHT (5'4"), DID NOT SEE THE APPROACHING VEHICLE AND PULLED INTO ITS PATH. I KNOW OF AT LEAST 2 OTHERS RECENTLY. WHEN MY HUSBAND AND I PURCHASED A PICKUP 4 YEARS AGO, I VETOED HIS CHOICE OF THE DODGE BECAUSE OF THE VISIBILITY PROBLEM. A CO-WORKER HAS NOTED THE PROBLEM IN HER HUSBAND'S TRUCK. WE DO NOT HAVE THIS PROBLEM ON OUR GMC PICKUP, AS THE MIRRORS ARE PLACED LOWER. DODGE HAS THEM DIRECTLY IN THE SIGHT LINE, ESPECIALLY WHEN CHECKING TRAFFIC TO THE RIGHT. WHILE THIS MAY NOT BE A RECALL ISSUE, STUDY AND PUBLICITY ABOUT THIS ISSUE SHOULD BE DONE SOON. THANKS.
NHTSA complaint #10040913 — an unverified report by a vehicle owner.
Paterson, NJ
VISIBILITY:REARVIEW MIRRORS/DEVICES
THE 2000 DODGE DURANGO DRIVER'S AND PASSENGER MIRRORS ARE SO BIG AND EXTEND UP SO MUCH THAT THEY WILL CAUSE A CRASH OR INJURY. EVERY TIME I TURN TO THE LEFT OF THE DRIVER SIDE. THE MIRROR IS BLOCKING THE VIEW AND YOU WILL NOT BE ABLE TO SEE THE CAR TO LEFT OF THE DRIVER. THIS IS A MANUFACTURERS DEFECT THAT IN THE WORKS MAN DESIGN THAT I WOULD LIKE IT TO BE REPLACED. I DO NOT KNOW IF THIS IS THE 1ST INCIDENT REPORTED FROM DODGE DURANGO'S OWNERS. DT
NHTSA complaint #770592 — an unverified report by a vehicle owner.
Commack, NY
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
SIDEVIEW MIRRORS ARE OVERSIZED AND CREATE A BLIND SPOT FOR SMALLER DRIVERS. THREE TIMES MY WIFE CAME VERY CLOSE TO ACCIDENTS DUE TO THIS BLINDSPOT. MFR REFUSE TO REPLACE OR RECOGNIZE THERE IS A PROBLEM
NHTSA complaint #742538 — an unverified report by a vehicle owner.
Smith, AL
VISIBILITY:GLASS, SIDE/REAR
WHEN DRIVING BETWEEN 60-70MPH VEHICLE WOULD VIBRATE. REAR WINDOW WAS NOT SEALED PROPERLY AFTER REPLACEMENT DUE TO A SCRATCH. DRIVER'S WINDOW REPLACED DUE TO REGULATOR DRAGGING. ELECTRICAL WIRES FOR AIR CONDITIONER WERE PINCHED AND FAILED TO WORK.*AK VEHICLE SOUNDS TO HAVE AN ELECTRICAL PROBLEM, WINDOWS HAVE FAILED, DOOR REGULATORS FAILED, BATTERY FAILED, AND WHILE DRIVING THE RPM, ODOMETER, AND TRIP METER ALL WENT TO ZERO. CONSUMER HAD TO REPLACE GOODYEAR TIRES, NO OTHER TIRE INFORMATION PROVIDED. *SLC
NHTSA complaint #879514 — an unverified report by a vehicle owner.
Hillside, IL
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
SIDE VIEW MIRROR BASE IS TOO LARGE TO SEE THROUGH, AND IS BLOCKING THE VIEW WHEN TRYING TO MAKES TURNS. DEALER HAD BEEN CONTACTED FOR THIS SITUATION. *AK THE OVER SIZED OUT SIDE MIRROR IS A DESIGN FLAW AND THE DRIVER IS EXPERIENCING DIFFICULTY IN MAKING LEFT TURNS.
NHTSA complaint #867736 — an unverified report by a vehicle owner.
Hillside, IL
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
SIDE VIEW MIRROR BASE IS TOO LARGE TO SEE THROUGH, AND IS BLOCKING THE VIEW WHEN TRYING TO MAKES TURNS. DEALER HAD BEEN CONTACTED FOR THIS SITUATION. *AK THE OVER SIZED OUT SIDE MIRROR IS A DESIGN FLAW AND THE DRIVER IS EXPERIENCING DIFFICULTY IN MAKING LEFT TURNS.
NHTSA complaint #867736 — an unverified report by a vehicle owner.
Piermont, NY
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
DRIVER SIDE MIRROR DOES NOT SHOW OBJECTS WHILE TURNING. YH
NHTSA complaint #551762 — an unverified report by a vehicle owner.