2014 Dodge Durango window and wiper problems

VISIBILITY/WIPER

The moonroof of the car spontaneously exploded as we were driving down the interstate. There was no incident that caused this...nothing struck our car, we did not go over any bumps or anything like that. There was a very loud explosion sound and the glass shattered into hundreds of pieces. Thank god we had the sunshade closed at the time. Our children were riding in the second row and would have had glass fly at them at 75 miles an hour. It was an incredibly scary incident. We looked this up and it seems to be a known problem with many cars with moonroofs, yet no one seems to be doing anything about it. This glass needs to be tempered like the windshield! We are in the process of getting it repaired at the dealership yet. They are not taking any responsibility for it being a defect and are charging us the full amount to have it replaced. $1600. I

NHTSA complaint #11457772 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2014 Dodge Durango. The contact stated while the vehicle was at the car wash, she noticed that water was leaking from the corners of the sunroof onto the headliner and the front driver's side and front passenger's side door panels. The contact stated that there were water stains on the front corners of the sunroof and on the front passenger's side and front driver's side door panels. The contact contacted the dealer who sold her the vehicle and was advised to bring the vehicle in for repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,638.

NHTSA complaint #11454797 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD

The contact owns a 2014 Dodge Durango. The contact stated that the front windshield lining was cracked which caused water to seep into the glove compartment. Additionally, the exterior tailgate door lights were inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the vehicle was out of warranty since 2018. The failure mileage was approximately 68,000.

NHTSA complaint #11442816 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

THE WINDOW COWL HAS DETERIORATED AND CAUSING LOTS OF ROAD NOISE- IT HAS BEEN GOING ON FOR A WHILE BUT JUST NOW FIGURED OUT THE ISSUE. THERE ARE A LOT OF COMPLAINTS SURROUNDING THIS- IF THIS ULTIMATELY FAILS IT CAN CAUSE LEAKAGE TO THE BRAKE MASTER CYLINDER OR OTHER DAMAGE FROM WATER.

NHTSA complaint #11355154 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

THE COWLING ON THE LOWER PART OF THE WINDSHIELD HAS BEEN WARPED SINCE I TOOK DELIVERY OF THE DURANGO IN 12/2013. WHILE DRIVING ABOVE 65 MPH OR IN WINDY CONDITIONS, A BUZZING SOUND CAN BE HEARD. FROM A WEB SEARCH, MANY OTHERS REPORT THE SAME ISSUE, AND ALSO REPORT THAT DEALERSHIPS SAY THAT DODGE KNOWS ABOUT THIS ISSUE. THIS ISSUE WILL REPORTEDLY FLOOD THE ENGINE WITH WATER IN HEAVY RAIN, BUT THIS HAS NOT HAPPENED TO ME.

NHTSA complaint #11278170 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

THE COWL HAS WARPED ALLOWING RAIN WATER TO LEAKE INTO THE ENGINE COMPARTMENT. AND UNDER WINDSHIELD. AND WHILE DRIVING AIR GETTING UNDER WINDSHIELD IS CREATING A BUZZING NOISE. WHILE I WAS AT DODGE I NOTICED ON THE NEWER MODEL DODGE DURANGO THEY HAVE REDESIGNED THE COWL. I HAVE TALKED WITH CHRYSLER CUSTOMER CARE THEY HAVE OPENED UP A CASE. (CASR NUMBER 64813561)

NHTSA complaint #11269568 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

JULY 14, 2019 - WHILE THE DODGE DURANGO IS IN MOTION, THE DASH DISPLAY SUDDENLY WENT BLANK, VARIOUS SENSOR LIGHTS TURNED ON, TRANSMISSION GEAR WOULD NOT SHIFT, AND THE WIPER BLADES INTERMITTENTLY TURNED ON. SIMILARLY PROBLEM WAS EXPERIENCED IN MAY 2019, WHEN THE REPAIR SHOP IDENTIFIED AND REPLACED A FAULTY BCM (BODY CONTROL MODULE). I TOOK THE VEHICLE TO A LOCAL DODGE DEALERSHIP ABOUT A MONTH ( JUNE 2019), FOR THE SAME PROBLEM AND THE DEALERSHIP IDENTIFIED THE WIRING HARNESS TO BE FAULTY. AFTER SOME DIAGNOSIS, THE DEALERSHIP RESET THE CODES, ASKED ME TO DRIVE THE VEHICLE SOME MORE TO SEE IF THE PROBLEM REOCCURS. IT HAS BEEN A MONTH SINCE I TOOK THE VEHICLE TO THE DEALERSHIP AND THE PROBLEM HAS REOCCURED SEVERAL TIMES. I FEEL THIS IS A REAL SAFETY ISSUES ESPECIALLY WHEN I HAVE MY KIDS IN THE CAR AND THE ELECTRICAL ISSUES ARISES WHILE THE VEHICLE IS IN MOTION. THIS PROBLEM IS VERY CONCERNING TO ME AS THE PROBLEM HAS OCCURED ONE TIME WHILE I WAS DRIVING ON THE HIGHWAY, AND THREE TIME WHILE DRIVING ON CITY STREETS. PLEASE INVESTIGATE THIS MATTER URGENTLY AS I CONSIDER THIS ISSUE TO BE A SERIOUS VEHICLE PROBLEM OR HAZARD. ANY DURANGO OWNER AND THEIR FAMILY COULD POTENTIALLY GET SERIOUSLY HURT.

NHTSA complaint #11231822 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

REAR BACKUP LAMP LIGHT BAR ASSEMBLY IS LEAKING WATER. WATER VISIBLY OBSERVED IN LIGHT BAR AND CAUSING LED'S TO FADE. HAD IT RESEALED BY DEALERSHIP CONTINUED TO LEAK AND NOW LIGHT BAR HAS COMPLETELY FAILED AND NO LONGER TURNS ON, THIS IS A MAJOR SAFETY CONCERN AS WELL DUE TO LICENSE PLATE LIGHT NO LONGER FUNCTIONING AS WELL. VEHICLE IS SCHEDULED TO GO IN FOR REPAIRS REGARDING A FAILED LIGHT BAR AND SAFETY ISSUE.

NHTSA complaint #11183778 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

WHEN TURNING ON THE TURN SIGNAL INDICATER THE WIND SHIELD WIPERS COME ON EVEN THOUGH THEY ARE IN THE OFF POSITION. ONCE THEY COME ON THEY CONTINUE TO RUN. ON OCCASION THEY WILL TURN OFF WHEN RUNNING THROUGH A VARIETY OF OPTIONS ON THE SAME STICK SUCH AS FLASHING THE BRIGHT LIGHT (PULL IN THE STICK) OR TURNING ON THE SIGNAL AGAIN IN THE OTHER DIRETION. THERE IS NO RHYME OR REASON TO ANY OF IT. THIS PAST WEEKEND I PRESSED THE BUTTON TO START AND THE WIPERS WENT ON EVEN THOUGH THE INDICATOR IS IN THE OFF POSITION. THEN SUDDENLY THE RADIO WENT ON EVEN THOUGH WE DID NOT TURN IT ON AND THIS CAUSED THE WIPERS TO STOP. THIS LOOKS A LOT LIKE A MAJOR ELECTRICAL PROBLEM AND WE ARE NOT CONCERNED THAT THIS MIGHT BE A TOTALLY INTEGRATED POWER MODULE PROBLEM WHICH IS CURRENTLY UNDER INVIESTICATION FOR RECALL.

NHTSA complaint #10650353 — an unverified report by a vehicle owner.