44 of the
964 complaints about the 2001 Dodge Durango are about the
airbag system — 5% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
66,000 miles.
TL* THE CONTACT OWNED A 2001 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING ABOUT 30 MPH AND FAILING TO STOP FOR A STOP LIGHT, THE VEHICLE T-BONED ANOTHER VEHICLE DRIVING AT AN UNKNOWN MPH. THE SEAT BELT FAILED TO RETRACT CAUSING THE CONTACT TO HIT THE WINDSHIELD. THE AIR BAGS ALSO FAILED TO DEPLOY. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A CONCUSSION AND BRUISES ON HER CHEST AND HER ABDOMEN. THE CONTACT WAS TRANSPORTED TO THE EMERGENCY ROOM IN AN AMBULANCE. A POLICE REPORT NUMBER: Z-Z0 WAS FILED. THE OTHER VEHICLE INVOLVED DID HAVE AIR BAGS DEPLOY BUT THERE WAS NO FURTHER INFORMATION. THE VEHICLE WAS TOTALED AND WAS TOWED TO A IMPOUND LOT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 230,000. *LN THE CONSUMER PROVIDED PHOTOS.
NHTSA complaint #11298446 — an unverified report by a vehicle owner.
North Little Rock, ARCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2001 DODGE DURANGO. WHILE DRIVING 5 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER SIDE BY THE DOOR AND QUARTER PANEL BY ANOTHER VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SEAT BELT FAILED TO ENGAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NOSE, HEAD, LIPS, LEFT AND RIGHT LEGS, AND BOTH ARMS. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 02/07/2017*CT UPDATED 09/05/2017*JS
NHTSA complaint #10934818 — an unverified report by a vehicle owner.
EL Dorado, AR
AIR BAGS
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT TIE RODS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
NHTSA complaint #10787900 — an unverified report by a vehicle owner.
at 90,000 milesMoore, SC
AIR BAGS
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE POWER SEAT INDEPENDENTLY SHIFTED FORWARD IN A ROCKING MOTION WHENEVER COMING TO A COMPLETE STOP. THE SEAT WOULD RESET TO THE CORRECT POSITION AFTER RESUMING NORMAL OPERATION. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED AND THE AIR BAG CLOCK SPRING WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #10744162 — an unverified report by a vehicle owner.
at 215,905 milesWagener, SCCrash2 injured
AIR BAGS
THE OTHER DRIVER WAS AT A STOP AND I WAS DRIVING BETWEEN 50 AND 55 MPH ON THE HIGHWAY. THE OTHER DRIVER PULLED OUT INFRONT OF ME FROM MY LEFT TO RIGHT. AS WE IMPACTED MY AIR BAG DID NOT DEPLOY BUT THE PASSENGER'S AIR BAG DID DEPLOY. I WAS THE ONLY PERSON IN MY CAR. I STRUCK HIM WITH SUCH FORCE THAT THE VEHICLE I WAS DRIVING WAS FORCED OFF THE ROAD AND THEN WAS STOPPED BY A TREE. AFTER 2 HITS THE DRIVER'S SIDE AIR BAG STILL DID NOT DEPLOY. THE VEHICLE WAS DEEMED A TOTAL LOSS.
NHTSA complaint #10654748 — an unverified report by a vehicle owner.
West Haven, CT
AIR BAGS
BOUGHT VEHICLE ABOUT 1 MONTH AGO AND MY HORN AND CRUISE CONTROL WERE WORKING AT TIME OF PURCHASE. TOOK CAR HOME AND WENT OUT THE NEXT DAY AND FOUND OUT THAT HORN DIDN'T WORK AFTER ALMOST GETTING INTO AND ACCIDENT, SO NOW I NO LONGER HAVE A HORN OR CRUISE CONTROL ON MY CAR.
NHTSA complaint #10504622 — an unverified report by a vehicle owner.
at 1,000 milesVirginia Beach, VACrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH IN RAINY WEATHER, THE VEHICLE SWERVED SEVERAL TIMES. THE CONTACT APPLIED THE BRAKE AND LOST CONTROL OF THE VEHICLE, ENTERING THE ONCOMING TRAFFIC LANE AND CRASHING HEAD-ON INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BACK. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10450844 — an unverified report by a vehicle owner.
at 75,000 milesEverett, WA
AIR BAGS
AIRBAG LIGHT COMES ON WHEN STEERING WHEEL IS TURNED TO THE LEFT. HORN BECOMES INOP. WHEN STEERING WHEEL IS RETURNED TO THE RIGHT, AIRBAG LIGHT GOES OUT. HORN OPERATES AGAIN. SUSPECT FAULT WITH THE CLOCKSPRING.
NHTSA complaint #10446706 — an unverified report by a vehicle owner.
at 66,000 milesSUN City West, AZ
AIR BAGS
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT WAS DRIVING 40 MPH WITH THE CRUISE CONTROL ACTIVATED WHEN THE AIR BAG WARNING LAMP ILLUMINATED, THE HORN BECAME INOPERABLE AND THE CRUISE CONTROL WOULD NOT DEACTIVATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE CLOCK SPRING WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 66,000 AND THE CURRENT MILEAGE WAS 66,500. UPDATED 9/20/11 *CN UPDATED 10/26/11.* JB
NHTSA complaint #10421235 — an unverified report by a vehicle owner.
at 197,000 milesNEW Orleans, LACrash
AIR BAGS
WAS DRIVING ON AN ON RAMP OF A BRIDGE. THE BACK OF THE TRUCK CAME AROUND TO THE FRONT AND THEN CRASHED INTO THE SIDE OF THE BRIDGE. THE TRUCK CRASHED AND TURNED OVER. AIR BAGS NEVER DEPLOYED.
NHTSA complaint #10386693 — an unverified report by a vehicle owner.
at 116,000 milesHouston, TXCrash
AIR BAGS
TL - THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE TRAVELING 20 MPH THE CONTACTS VEHICLE WAS STRUCK IN THE FRONT END BY A NEARBY VEHICLE, HOWEVER NONE OF THE AIRBAGS IN THE CONTACTS VEHICLE HAD DEPLOYED. NONE ONE WAS INJURED AND THE VEHICLE HAS NOT BEEN DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 116000. BML
NHTSA complaint #10359255 — an unverified report by a vehicle owner.
at 145,000 milesPhoenix, MD
AIR BAGS
I OWN A 2001 DODGE DURANGO. THE HORN HAS FAILED COMPLETELY. THE CRUISE CONTROL HAS FAILED COMPLETELY. THE AIRBAG LIGHT REMAINS ILLUMINATED ON THE DASHBOARD (ALONG WITH SEVERAL OTHER ICONS), AND NOW I'M FINDING OUT THAT IN THE EVENT OF AN ACCIDENT, THE DRIVER'S SIDE AIR BAG WILL ALSO FAIL. I AM TOLD THAT THIS IS DUE TO A FAILED "CLOCK SPRING" AND IT AFFECTS EVERY CONTROL LOCATED WITHIN THE STEERING WHEEL. THIS PART IS ON NATIONWIDE BACKORDER AND I WAS TOLD TODAY THAT 1,400 ARE BACKORDERED. SEVERAL DEALERS HAVE TOLD ME THEY HAVE NO IDEA OF WHEN (OR ACTUALLY IF) THIS PART WILL BE COMING IN. I UNDERSTAND THAT DODGE DAKOTAS WERE RECALLED FOR THIS VERY REASON, HOWEVER THERE WAS NO RECALL ON THE DODGE DURANGO. I AM NOW DRIVING A CAR WITH NO HORN, NO CRUISE CONTROL AND NO DRIVER'S SIDE AIRBAG.
NHTSA complaint #10354503 — an unverified report by a vehicle owner.
at 98,000 milesFremont, NC
AIR BAGS:FRONTAL
AIR BAG LIGHT IS ALWAYS ON AND THE HORN DOES NOT WORK , CAUSE A BAD CLOCK SPRING .
NHTSA complaint #10331913 — an unverified report by a vehicle owner.
at 144,000 milesReelsville, INCrash1 injured
AIR BAGS
AIR BAGS DID NOT DEPLOY IN DIRECT FRONT END COLLISION, BUMPER, GRILLE, FAN AND MOTOR WERE PUSHED BACK BUT AIRBAGS DID NOT DEPLOY. WORRIED THAT I HAVE BEEN DRIVING A VEHICLE FOR 4 YEARS WITH FAULTY AIRBAGS. HURT KNEE,WRIST, BACK AND HAND.
NHTSA complaint #10258136 — an unverified report by a vehicle owner.
at 144,000 milesReelsville, INCrash1 injured
AIR BAGS:FRONTAL
AIR BAGS DID NOT DEPLOY IN DIRECT FRONT END COLLISION, BUMPER, GRILLE, FAN AND MOTOR WERE PUSHED BACK BUT AIRBAGS DID NOT DEPLOY. WORRIED THAT I HAVE BEEN DRIVING A VEHICLE FOR 4 YEARS WITH FAULTY AIRBAGS. HURT KNEE,WRIST, BACK AND HAND.
NHTSA complaint #10258136 — an unverified report by a vehicle owner.
at 84,000 milesColumbia Heights, MNCrash1 injured
AIR BAGS:FRONTAL
I HAVE A 2001 DURANGO THAT WAS JUST TOTALED WITH HEAVY FRONT END DAMAGE. NOT ONE OF THE AIR BAGS DEPLOYED IN THIS ACCIDENT.
NHTSA complaint #10253616 — an unverified report by a vehicle owner.
at 89,000 milesSterling, ILCrash2 injured
AIR BAGS
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 60 MPH, THE CONTACT SWERVED TO AVOID A DEER AND THE VEHICLE ROLLED OVER NINE TIMES. SHE WAS KNOCKED UNCONSCIOUS AND DOES NOT REMEMBER MUCH ABOUT THE CRASH. THE AIR BAGS FAILED TO DEPLOY. THE OWNER OF THE VEHICLE SUSTAINED A BROKEN ELBOW AND BOTH THE OWNER AND THE PASSENGER SUSTAINED MINOR CUTS AND BRUISES. A POLICE REPORT WAS FILED. THE CONTACT BELIEVES THAT DUE TO THE SEVERITY OF THE CRASH, THE AIR BAGS SHOULD HAVE DEPLOYED. THE VEHICLE WAS CONSIDERED TO BE DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 89,000.
NHTSA complaint #10250494 — an unverified report by a vehicle owner.
at 45,000 milesGenadenhutten, OHCrash1 injured
AIR BAGS
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 45 MPH, THE CONTACT CRASHED THE VEHICLE HEAD ON INTO A TREE. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY A DEALER AND THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE CURRENT AND FAILURE MILEAGES WERE 45,000. UPDATED 10-29-08 *BF THE CONSUMER STATED THERE WAS A LARGE TREE IN THE ROAD. THE CONSUMER SUFFERED INJURIES. UPDATED 10/30/08.
NHTSA complaint #10244011 — an unverified report by a vehicle owner.
at 48,000 milesSilver Spring, MD
AIR BAGS:FRONTAL
TL THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE THE CONTACT WAS DRIVING HE NOTICED THAT THE AIR BAG LIGHT HAD APPEARED ON THE DASHBOARD OF HIS VEHICLE AND THAT THE HORN HAD STOP FUNCTIONING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND AND THE CURRENT MILEAGE IS 50000, FAILURE MILEAGE WAS AT 48000. BML
NHTSA complaint #10240876 — an unverified report by a vehicle owner.
at 82,000 milesWindsor, CT
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
BRAKE LINE BROKE/AIR BAG CLOCK SPRING/POWER STEERING RACK/REAR SUSPENSION,LEAF SPRINGS/RUST.
NHTSA complaint #10221544 — an unverified report by a vehicle owner.
at 115,000 milesWesley Chapel, FLCrash1 injured
AIR BAGS
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 45 MPH, THE CONTACT HEARD A THUMPING NOISE. THE VEHICLE VEERED TO THE RIGHT AND ROLLED OVER. THE CONTACT FELT THAT THE CAUSE OF CRASH WAS THE DRIVE SHAFT. THE VEHICLE WAS DESTROYED. THE DRIVER SUSTAINED SERIOUS INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER AND DEALER HAVE NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 115,000. THE CONSUMER STATED THE AIR BAGS DID NOT DEPLOY. UPDATED 09/11/07
NHTSA complaint #10197483 — an unverified report by a vehicle owner.
at 68,500 milesEast Freetown, MA
AIR BAGS
DT*: THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED WHILE DRIVING ANY SPEED OVER BUMPY ROADS OR WHILE TURNING THE WHEEL ALL THE WAY TO ONE SIDE OR THE OTHER. THIS WAS ACCOMPANIED BY A WARNING TONE FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN IN FOR SERVICE.
NHTSA complaint #10165740 — an unverified report by a vehicle owner.
Syracuse, NYCrash5 injured
AIR BAGS:FRONTAL
DT: THE CONTACT HAS BEEN EXPERIENCING PROBLEMS WITH THE STEERING AND FRONT END WHILE DRIVING VEHICLE. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP THREE TIMES SINCE MAY 2005. WHILE DRIVING ON A TWO LANE ROAD THE VEHICLE STARTED MAKING A NOISE, THEN IT VEERED TO THE LEFT. THIS RESULTED IN AN ACCIDENT. UPON IMPACT, THE AIR BAGS DID DEPLOY.
NHTSA complaint #10141792 — an unverified report by a vehicle owner.
Yakima, WACrash2 injured
AIR BAGS:FRONTAL
THE CONSUMER WAS INVOLVED IN TWO FRONTAL COLLISIONS. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CAUSE HAD NOT BEEN DETERMINED AT THIS TIME. *AK THE FIRST INCIDENT OCCURED ON A SLIGHT SNOW COVERED ROAD. THE CONSUMER LOST CONTROL OF THE VEHICLE WHICH RESULTED IN FRONT AND SIDE DAMAGE AND THE VEHICLE WAS BACKED AGAINST THE CONCRETE BARRIER. THE SECOND INCIDENT OCCURED WHILE THE VEHICLE WAS IN MOTION AND THE CONSUMER LOST CONTROL WHENTHE VEHICLE WAS DRIVEN OVER A SMALL ICE PATCH. THE CONSUMER HAD RUN INTO A LIGHT POLE AND COMPLETELY DAMAGED THE MIDDLE FRONT OF THE VEHICLE. THE CONSUMER WAS INFORMED OF RECALL# 04V596000, WHICH MAY HAVE BEEN THE CAUSE OF BOTH INCIDENTS.
NHTSA complaint #10115571 — an unverified report by a vehicle owner.
Yakima, WACrash2 injured
AIR BAGS
DODGE DURANGO 2001 UPPER BALL JOINTS AND AIR BAG DEFECT. VEHICLE INVOLVED IN AN ACCIDENT. *BF THE CONSUMER RECEIVED THE BALL JOINT RECALL NOTICE AFTER THE BALL JOINT FAILED RESULTING IN AN ACCIDENT. THE FRONT END OF THE CONSUMER'S VEHICLE CRASHING INTO A CONCRETE PROTECTION BARRIER. THE DRIVER'S AIR BAG DID NOT DEPLOY AND AS A RESULT HE HIT HIS HEAD AGAINST THE WINDSHIELD. THE CONSUMER CONTACTED THE DEALER ABOUT THE BALL JOINT RECALL BUT WAS TOLD THAT THE PART WAS NOT AVAILABLE. THE DAY OF THE CONSUMER'S APPOINT TO HAVE THE BALL JOINT REPLACED THE CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A LIGHT POLE. ONCE AGAIN THE AIR BAGS DID NOT DEPLOY WHICH CAUSED THE DRIVER TO HIT HER CHEST ON THE STEERING WHEEL AND HEAD AGAINST THE WINDSHIELD.
NHTSA complaint #10114920 — an unverified report by a vehicle owner.
at 64,000 milesKnoxville, TN
AIR BAGS
THE CLOCK SPRING HAS FAILED IN MY 2001 DODGE DURANGO 4WD. THE AIR BAG LIGHT STAYS ON, THE STEERING WHEEL RADIO CONTROLS ARE INOPERABLE, THE CRUISE CONTROL IS INOPERABLE, AND THE HORN IS INOPERABLE. SOUNDS LIKE THE SAME ISSUE THAT WAS A RECALL ON THE MINIVANS YET LOCAL DEALERS WANT ME TO PAY FOR THE REPAIR.
NHTSA complaint #10098469 — an unverified report by a vehicle owner.
at 31,500 milesLA Habra, CACrash1 injured
AIR BAGS:FRONTAL
THE CONSUMER WAS DRIVING THE VEHICLE WHEN IT STRUCK ANOTHER VEHICLE HEAD ON AND THE AIR BAG DID NOT DEPLOY.
NHTSA complaint #10087768 — an unverified report by a vehicle owner.
Millersburg, PA
AIR BAGS
WHILE MAKING RIGHT HAND TURNS CONSUMER HEARD A CLICKING NOISE. TOOK VEHICLE TO TWO DIFFERENT DEALERSHIPS AT LEAST 6 TIMES. ONE DEALERSHIP REPLACED THE CLOCK SPRING TWICE. THE OTHER DEALERSHIP REPLACED THE CLOCK SPRING ONCE. HOWEVER, PROBLEM WAS NOT RESOLVED. EACH TIME THE MECHANICS INDICATED THAT CLICKING NOISE PROBLEM COULD NOT BE HEARD OR LOCATED. VEHICLE HAD BEEN TEST DRIVEN BY THE MECHANICS WITH CONSUMER IN VEHICLE.
NHTSA complaint #10061414 — an unverified report by a vehicle owner.
at 40,084 milesSicklerville, NJ
AIR BAGS:FRONTAL
CONSUMER READ AN ARTICLE IN THE LOCAL NEWSPAPER ABOUT A NHTSA INVESTIGATION OF THE AIR BAG CLOCK SPRING FOR A DIFFERENT MODEL OF VEHICLE. CONSUMER WANTED NHTSA TO BE AWARE THAT THERE WERE OTHER VEHICLES EXPERIENCING THE SAME PROBLEM. AIR BAG LIGHT ILLUMINATED, AND WOULD NOT TURN OFF. VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THAT AIR BAG CLOCK SPRING HAD TO BE REPLACED.
NHTSA complaint #10057629 — an unverified report by a vehicle owner.
at 40,084 milesSicklerville, NJ
AIR BAGS
CLOCK SPRING FAILURE-SAME SCEANARIO AS CURRENT NHTSA INVESTIGATION INVOLVING DAIMLER CHRYSLER MINI-VANS. FAILURE RESULTED IN A NON-WARRANTY COVERED EXPENSE OF $219.42 IN PARTS AND LABOR TO REPLACE CLOCK SPRING.
NHTSA complaint #10056652 — an unverified report by a vehicle owner.