73 of the 556 complaints about the 2002 Dodge Durango are about the transmission — 13% of everything reported for this model year. Half of the failures with a mileage on record happened before 83,117 miles.
73
Complaints
2
Crashes
3
Fires
1
Injuries
Filed with NHTSA, in their own words.
POWER TRAIN
WHILE DRIVING ON AN INTERSTATE HIGHWAY AT 65 MILES PER HOUR THE ENGINE SHUT DOWN AND I PULLED OFF ONTO THE SHOULDER. AFTER SITTING FOR ABOUT 5 MINUTES I TRIED THE IGNITION KEY AND THE ENGINE STARTED AND I CONTINUED ON MY WAY.
NHTSA complaint #11084305 — an unverified report by a vehicle owner.
POWER TRAIN
TRUCK WILL NOT GO IN RIGHT GEAR IT SKIPS FROM PARK TO DRIVE TO NEUTRAL AND NOW THE KEY IS STUCK IN THE IGNITION. THE VEHICLE WILL START BUT IT WILL NOT GO IN PARK.
NHTSA complaint #10971250 — an unverified report by a vehicle owner.
POWER TRAIN
WHEN I SHIFT AUTOMATIC TRANSMISSION INTO GEAR IT MAKES A TICKING NOISE AND ALSO WHEN I TURN THEY'RE ALWAYS KIND OF A THUMP FEEL TO THE ENTIRE VEHICLE. I ALSO CAN TAKE MY KEY OUT OF IGNITION NO MATTER IF ITS IN DRIVE, PAR, REVERSE ETC...
NHTSA complaint #10958341 — an unverified report by a vehicle owner.
POWER TRAIN
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE GEARS FAILED TO SHIFT INTO PARK AND THAT IT WAS DIFFICULT TO REMOVE THE KEY. IN ADDITION, THE GEARS SHIFTED INDEPENDENTLY AND THE KEY WAS ABLE TO BE REMOVED WHILE THE VEHICLE WAS STILL IN MOTION. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE AT TIMES TO PREVENT A FAILURE. THE DEALER REPLACED THE GEAR SHIFT CABLE AND AN S BRACKET, BUT THE FAILURE CONTINUED RANDOMLY. THE MANUFACTURER EXCLUDED THE VEHICLE FROM NHTSA CAMPAIGN NUMBER: 07V555000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,347.
NHTSA complaint #10925901 — an unverified report by a vehicle owner.
POWER TRAIN
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE GEAR SHIFT SLIPPED INTO DIFFERENT GEARS WHILE PARKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER :07V555000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
NHTSA complaint #10884139 — an unverified report by a vehicle owner.
POWER TRAIN
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. UPON ENTERING THE VEHICLE, THE CONTACT NOTICED THAT THE GEAR SHIFT WAS IN THE REVERSE POSITION AND WAS UNABLE TO SHIFT INTO PARK. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 244,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10731701 — an unverified report by a vehicle owner.
POWER TRAIN
TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO THE PARK POSITION. THE CONTACT HAD SHIFT INTO NEUTRAL AND PARK ON A FLAT SURFACE SINCE OTHERWISE IT WOULD ROLL AWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
NHTSA complaint #10682726 — an unverified report by a vehicle owner.
POWER TRAIN
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE SHIFT LEVER BECAME STUCK IN AND OUT OF THE PARK POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS AWAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES AS MENTIONED IN NHTSA CAMPAIGN NUMBER: 07V555000 (POWER TRAIN); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10680841 — an unverified report by a vehicle owner.
POWER TRAIN
BEGINNING IN APRIL 2012 IT WAS EXTREMELY HARD TO GET GEAR SHIFT OUT OF PARK YOU HAD TO ATTEMPT THIS SEVERAL TIMES THIS OCCURRED EVERY SO OFTEN THERE WAS NO SIGNIFICANT ROUTINE. WE TOOK THIS TO DODGE IN GAINESVILLE SEVERAL DIFFERENT TRIPS AND IT WOULD NOT REPEAT THE PROBLEM FOR THEM. STARTING AROUND DECEMBER OF 2014 THE VEHICLE WOULD COME OUT OF PARK ALL BY ITSELF WHILE PARKED AND WITH THE VEHICLE OFF THEN WE WOULD HAVE TROUBLE GETTING THE KEY OUT OR THE VEHICLE BACK INTO PARK. THIS HAPPENS CONSTANTLY AND WE ARE NOW SCARED TO DRIVE IT. I CALLED CHRYSLER AND THEY SAID THERE WAS A RECALL OF THIS NATURE BUT NOT ON MY VEHICLE. I FIND THIS HARD TO ACCEPT CONSIDERING IT IS DOING THE EXACT SAME FAILURE OF OTHER DURANGO'S FROM THIS MANUFACTURE DATE. PLEASE RESPOND AND LET ME KNOW IF I SHOULD JUNK MY ONLY VEHICLE OR GET A SECOND MORTGAGE TO HAVE REPAIRED. ON A SECOND REQUEST I ALSO HAD A WINDSHIELD WIPER MOTOR REPLACED AND WAS CHARGED APPARENTLY THERE WAS A RECALL ON THAT BUT GAINESVILLE DODGE DOESN'T COVER RECALLS ? IS THIS NORMAL OR ARE THE DISHONEST.
NHTSA complaint #10679274 — an unverified report by a vehicle owner.
POWER TRAIN
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED OUT OF PARK. IN ADDITION, THE VEHICLE FAILED TO SHIFT OUT OF PARK INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V555000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,500.
NHTSA complaint #10669144 — an unverified report by a vehicle owner.
POWER TRAIN
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE VIBRATED EXCESSIVELY. ALSO, WHEN THE BRAKES WERE APPLIED THE VEHICLE WOULD SKID AND JERK FORWARD. THE FAILURE WAS RECURRING. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBERS: 07V555000(POWER TRAIN) AND 08E064000(SUSPENSION) BUT WAS ADVISED BY THE DEALER THAT ALL RECALL FOR THE VEHICLE HAD BEEN SATISFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 215,000. UPDATED 06/10/14 MA THE CONSUMER STATED WHEN SHE ATTEMPTED TO STOP, THE VEHICLE LOCKED UP AND SKIDDED FORWARDED.
NHTSA complaint #10573553 — an unverified report by a vehicle owner.
POWER TRAIN
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT HE WAS UNABLE TO SHIFT THE VEHICLE INTO REVERSE OR PARK WHILE THE VEHICLE WAS IDLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07V555000 (POWER TRAIN) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10548761 — an unverified report by a vehicle owner.
POWER TRAIN
THE TRANSMISSION SHIFT SELECTOR SOMETIMES WON'T ENGAGE IN PARK. THIS HASN'T CAUSED A PROBLEM YET. HOWEVER I AM VERY CAREFUL TO SET THE PARKING BRAKE SO THAT THE VEHICLE DOESN'T ROLL AWAY. I CALLED CHRYSLER TO INQUIRE ABOUT A RECALL THAT AFFECTED MANY 2002 DURANGOS THAT HAD A SIMILAR ISSUE. THEY SAID MY VEHICLE WAS NOT PART OF THE RECALL EVEN THOUGH I AM HAVING A SIMILAR PROBLEM.
NHTSA complaint #10514530 — an unverified report by a vehicle owner.
POWER TRAIN
VEHICLE FAIL TO ENGAGE IN PARK POSITION WHICH IN TURN LOCKS THE KEY IN IGNITION LEAVING IT SUSCEPTIBLE FOR THEIVES TO BREAK IN AND TO TAKE THE WHOLE VEHICLE AND ALSO VERY UNSAFE ESPECIALLY WHEN YOUR PARK IN AN INCLINE.
NHTSA complaint #10507120 — an unverified report by a vehicle owner.
POWER TRAIN
--- PLEASE--- NHTSA NEEDS TO EXPAND RECALL NOTIFICATION TO COVER MORE VEHICLES. I HAVE 2 DURANGOS, BOTH HAVE SAME PROBLEM DESCRIBED IN RECALL NOTIFICATION # 69542. DODGE CUSTOMER CARE HOTLINE CLAIMS BOTH OF MY VEHICLES (VIN [XXX] AND [XXX]) ARE NOT COVERED BY THIS RECALL. BOTH OF MY VEHICLES EXHIBIT SAME CONDITIONS DESCRIBED IN RECALL NOTIFICATION. RECALL ID # 69542 - POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT-- RECALL DATE: DEC 04, 2007-- MODEL AFFECTED: 2002 DODGE DURANGO SUMMARY: VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION. CONSEQUENCES: EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10505437 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
--- PLEASE--- NHTSA NEEDS TO EXPAND RECALL NOTIFICATION TO COVER MORE VEHICLES. I HAVE 2 DURANGOS, BOTH HAVE SAME PROBLEM DESCRIBED IN RECALL NOTIFICATION # 69542. DODGE CUSTOMER CARE HOTLINE CLAIMS BOTH OF MY VEHICLES (VIN [XXX] AND [XXX]) ARE NOT COVERED BY THIS RECALL. BOTH OF MY VEHICLES EXHIBIT SAME CONDITIONS DESCRIBED IN RECALL NOTIFICATION. RECALL ID # 69542 - POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT-- RECALL DATE: DEC 04, 2007-- MODEL AFFECTED: 2002 DODGE DURANGO SUMMARY: VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION. CONSEQUENCES: EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10505437 — an unverified report by a vehicle owner.
POWER TRAIN
THE VEHICLE DOES NOT SHIFT INTO PARK THUS KEY CANNOT BE REMOVED.
NHTSA complaint #10492266 — an unverified report by a vehicle owner.
POWER TRAIN
THE SHIFT COLUMN IN MY 2002 DODGE DURANGO WILL NOT GO INTO GEAR. I HAVE TO GIGGLE IT SEVERAL TIMES TO GO INTO DRIVE OR REVERSE.
NHTSA complaint #10482173 — an unverified report by a vehicle owner.
POWER TRAIN
TRANSMISSION AND POWER TRAIN BROKE. PIECES OF IT WERE LATER FOUND ON THE ROAD. TRANSMISSION MELTED AND CAUGHT FIRE, AND LATER THE WHOLE VEHICLE WAS ENGULFED IN FLAMES AND SMOKE. BY THE TIME FIREFIGHTERS HAD ARRIVED , THE WHOLE VEHICLE FRONT WAS BURNT DOWN. THE VEHICLE WAS TOTALED.
NHTSA complaint #10445596 — an unverified report by a vehicle owner.
POWER TRAIN
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE VEHICLE COULD NOT BE SHIFTED OUT OF PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN DID NOT QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 178,433.
NHTSA complaint #10442900 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT SHE WAS UNABLE TO SHIFT THE VEHICLE INTO PARK, BUT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V555000 (COMPONENT: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 130,000.
NHTSA complaint #10410229 — an unverified report by a vehicle owner.
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT AN ABNORMAL RUMBLING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT WAS NEVER ABLE TO DUPLICATE THE FAILURE. MOST RECENTLY, THE CONTACT WAS INFORMED BY THE DEALER THAT THE FAILURE WAS CAUSED BY THE REAR DIFFERENTIAL, AFTER THE WARRANTY WAS EXPIRED. THE CONTACT BELIEVED THE FAILURE TO BE AN EXTREME SAFETY ISSUE BECAUSE THE VEHICLE COULD HAVE SLAMMED TO A STOP IN A DANGEROUS SITUATION AND THE MANUFACTURER DENIED THE FAILURE UNTIL AFTER THE WARRANTY EXPIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,000.
NHTSA complaint #10386883 — an unverified report by a vehicle owner.
POWER TRAIN
TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IT ROLLED AWAY AND CRASHED INTO THE SIDEWALK. THE DRIVER AND PASSENGER AIR BAGS DEPLOYED. THE VEHICLE WAS DRIVEN TO A LOCAL MECHANIC. THE VEHICLE WAS EXAMINED BY AN ENGINEER WHO WAS UNABLE TO DIAGNOSE A FAILURE CODE, OR RECREATE THE REASON WHY THE VEHICLE ROLLED OUT OF THE PARK POSITION. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 141,000.
NHTSA complaint #10379860 — an unverified report by a vehicle owner.
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 10-15 MPH, HE HEARD A NOISE. WHEN THE VEHICLE WAS TAKEN TO LOCAL REPAIR SHOP, THE CLUTCH PACK RETAINING CLIP ON THE REAR DIFFERENTIAL WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000. UPDATED 1/21/11 *CN THE CLUTCH PACK RETAINER FAILED AND HAD TO BE REPLACED AS WELL AS THE ENTIRE REAR DIFFERENTIAL POST UNIT. UPDATED 03/23/11
NHTSA complaint #10367187 — an unverified report by a vehicle owner.
POWER TRAIN:DRIVELINE
THE FRONT SUSPENSION IS HAVING MULTIPLE PROBLEMS, MY 02 DURANGO HAS BEEN THROUGH 2 PREVIOUS CV JOINTS ON THE DRIVER'S SIDE AND 1 PREVIOUS ON THE PASSENGER SIDE, AND NOW BOTH HAVE FAILED ONCE AGAIN. DRIVER'S SIDE FRONT HUB ASSEMBLY/BEARING HAS GONE BAD FOR 2ND TIME, ALSO THE UPPER & LOWER BALL JOINTS HAVE GONE BAD FOR THE 2ND TIME EACH. I NEED 2 NEW LOWER BACK BUMPERS FOR THE UPPER CONTROL ARM (BOTH FRONT). MY VEHICLE NOW HAS 103K MILES. AT APPROXIMATELY 60K MILES THE FRONT PROPELLER SHAFT WENT BAD AND ONCE REPLACED, IT SOMEHOW PUT A HOLE IN THE Y - PIPE FOR THE EXHAUST, AND THAT MUST BE REPLACED AS WELL, I WAS TOLD THE NEW/AFTERMARKET SHAFT WERE SLIGHTLY LARGER TO ACCOMMODATE THE POWER, THUS WHICH TOOK THE SPACE. ALL OF THIS WILL BE QUITE EXPENSIVE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10344789 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE VEHICLE WOULD NOT RESPOND WHEN THE CONTACT ATTEMPTED TO SHIFT INTO PARK. HE HAD TO SHIFT INTO REVERSE IN ORDER TO TURN OFF THE VEHICLE. HE APPLIED THE EMERGENCY BRAKE TO KEEP THE VEHICLE FROM ROLLING AWAY. TO START THE VEHICLE, HE HAD TO SHIFT INTO NEUTRAL AND APPLY THE EMERGENCY BRAKE AGAIN TO KEEP THE VEHICLE FROM ROLLING AWAY. HE BELIEVED THERE MAY HAVE BEEN AN ISSUE WITH THE TRANSMISSION AND TOOK THE VEHICLE TO A LOCAL MECHANIC. THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE; HOWEVER, THEY STATED THAT IT WAS NOT DUE TO THE TRANSMISSION. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). NO REPAIRS HAVE BEEN MADE. THE CURRENT AND FAILURES MILEAGES WERE LESS THAN 69,000.
NHTSA complaint #10262795 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT WAS UNABLE TO PLACE THE VEHICLE INTO DRIVE. SHE HAD TO MANEUVER THE GEAR SHIFTER SEVERAL TIMES BEFORE THE VEHICLE WOULD SHIFT INTO THE DRIVE POSITION. THERE WERE NO WARNINGS PRIOR TO THIS FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THE TECHNICIAN STATED THAT A SOLENOID FAILED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN A RECALL AND NO COMPENSATION WOULD BE PROVIDED. THE FAILURE MILEAGE WAS 128,000 AND CURRENT MILEAGE WAS 129,800.
NHTSA complaint #10260831 — an unverified report by a vehicle owner.
POWER TRAIN
MY VEHICLE GETS STUCK IN PARK. THE SITUATION HAS OCCURRED ON NUMEROUS OCCASIONS TO THE EXTENT OF 5 OR 6 TIMES A YEAR. THE CAR IS COMPLETELY INOPERABLE WHEN THIS HAPPENS. OUR SOLUTION, AS RECOMMENDED BY A MECHANIC, WAS TO BANG ON THE STEERING WHEEL UNTIL IT FREES ITSELF, BUT THE MOST RECENT OCCURRENCE WAS UNABLE TO BE RESOLVED IN THIS MANNER. MY VEHICLE IS OF A YEAR AND MODEL (2002 DODGE DURANGO) THAT HAS HAD A RECALL FOR THE SHIFTER LOCK SITUATION (G28), BUT DODGE HAS INFORMED ME THAT MY VEHICLE DOES NOT QUALIFY FOR REPAIR. I HAVE SEARCHED AUTOMOBILE SITES ON THE INTERNET AND A NUMBER OF FOLKS HAVE HAD THE SAME PROBLEM AS MINE EXHIBITS AND HAVE BEEN ABLE TO GET IT REPAIRED UNDER THE RECALL NOTICE, YET MINE GETS DENIED. I HAD TO HAVE THE VEHICLE TOWED TO THE DEALER THIS MORNING DUE TO THIS FAILURE AND WILL, NO DOUBT, HAVE TO PAY TO GET IT BACK, BUT I FEEL MY VEHICLE SHOULD BE INCLUDED IN THE RECALL REPAIRS AS ANNOUNCED.
NHTSA complaint #10255856 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2002 DURANGO HAS DEVELOPED PROBLEM WHERE GEAR SHIFT LEVER IS STICKING IN PARK AT INITIAL STARTUP. WILL FREE UP AFTER SEVERAL MINUTES DELAY OR IF BRAKE PEDAL IS PUMPED 3-4 TIMES. WILL NOT REPEAT UNLESS ENGINE IS OFF SEVERAL HOURS. REGULAR DAILY OCCURRENCE PAST 4 WEEKS. CURRENT MILEAGE IS 100,010 MILES. AT FIRST THOUGHT SHIFT LINKAGE FREEZING IN WINTER WEATHER BUT NOW HAVE HAD PROBLEM ON DAYS WITH EXTENDED HOURS OF TEMPS WELL ABOVE FREEZING. NO DEALER CONTACT YET.
NHTSA complaint #10254320 — an unverified report by a vehicle owner.
POWER TRAIN
TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD BECOME STUCK IN THE PARK POSITION FOR APPROXIMATELY 2-3 MINUTES. THE DEALER COULD NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE FAILURE AND CURRENT MILEAGES WERE 113,000.
NHTSA complaint #10249703 — an unverified report by a vehicle owner.