69 of the
556 complaints about the 2002 Dodge Durango are about the
braking system — 12% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
34,000 miles.
WHILE DRIVING, NO MATTER WHAT SPEED THE VEHICLE STARTS TO SPUTTER, LOSES POWER AND WILL STALL. I WAS LOW ON GAS, AND TOOK MY CAR TO A LOCAL GAS STATION FOR FUEL. AFTER PUTTING $10 IN MY CAR WAS RUNNING EXTREMELY ROUGH. I WAS DOING ABOUT 20 MPH, WHEN IT JUST SHUT OFF. BRAKES GOT REAL HARD. AFTER RE STARTING THE VEHICLE ALL SEEMED NORMAL. THEN, I DROVE ABOUT 3 CAR LENGTHS AND IT DID IT AGAIN AT A RED LIGHT. I TRIED PUSHING THE GAS TO SEE IF THAT WOULD DO ANYTHING, IT DIDNT. I DROVE ALL IN , ABOUT 3 MILES, AND THE CAR STALLED 7 TIMES. WHILE IN THE DRIVE THROUGH, IT STALLED 3 ABD AT ONE POINT JERKED SO FAR I THOUGHT I WAS GOING TO HIT THE CAR IN FRONT OF ME. VEHICLE SPEED DOES NOT MATTER , AS IT WILL SLOWLY LOSE POWER AND TURN OFF. I WAS DRIVING LOCALLY ON A CITY STREET. MY BEST GUESS TO THIS PROBLEM WOULD BE SOMETHING RELATED TO THE EVAP SYSTEM, QUITE POSSIBLY THE PURGE VALVE BUT IM NOT 100% SURE BUT THIS SITUATION IS VERY UNSAFE, I HAVE 2 SMALL CHILDREN AND CANNOT DRIVE THIS VEHICLE. DURING MY TRIP THE SPEED WAS BETWEEN 20-45 MPH
NHTSA complaint #11282838 — an unverified report by a vehicle owner.
at 230,000 milesCrestline, CA
SERVICE BRAKES
HAPPENED TWICE SINCE DEC. 2018 WHEN DRIVING ON CITY STREETS AT SPEED OF APRX. 35-45 AND ABS WAS DEPLOYED IT IMMEDIATLY UNLOCKED AND JUMPED FORWARD CAUSING THE CAR TO NOT IMMEDIATELY STOP. CAME VERY CLOSE TO REAR ENDING CAR IN FRONT OF ME HAD I BEEN CLOSER.
NHTSA complaint #11191233 — an unverified report by a vehicle owner.
at 117,000 milesKaty, TX
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBAORD. IN ADDITION, BOTH REAR WHEELS SEIZED. THE CONTACT WAITED A WHILE AND CONTINUED DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. *DT UPDATED 12/06/18
NHTSA complaint #11141886 — an unverified report by a vehicle owner.
at 210,000 milesCharleston, SC
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING AT ANY SPEED, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE VIBRATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS DIFFICULT TO STOP. THE FAILURE RECURRED. THE CONTACT STATED THAT THE FRONT BRAKE ROTORS AND BRAKES WERE REPLACED; HOWEVER, THE FAILURE RECURRED. IT WAS UNKNOWN WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.
NHTSA complaint #10760325 — an unverified report by a vehicle owner.
Jennings, LA
SERVICE BRAKES
HAD TO PUT IN THE SHOP FOR THE BRAKE LINES WERE RUSTED THROUGH AND THE EXHAUST IS THE SAME WAY TO THE MANIFOLD
NHTSA complaint #10744206 — an unverified report by a vehicle owner.
at 153,500 milesSicklerville, NJ
SERVICE BRAKES
DURING BREAKING, STEERING, AND TURNING, I HEAR A "CLACKING" SOUND AND THERE IS A FEELING OF SOMETHING STICKING. WHEN THE SUV IS PARKED ON MY DRIVE WAY, I RELEASE THE HAND BREAK AND I CAN HEAR A STRONG "CLACK" SOUND. I HAD TIMES WHERE THE BREAKING SYSTEM WAS DIFFICULT TO PRESS. I TOOK THE SUV TO PEP BOYS AND THEIR EVALUATION SHOWS THAT IT NEEDS UPPER AND LOWER BALL JOINTS, FRONT BRAKES, AND SHOCK AND STRUTS. STEERING: TERRIBLE AND EXTREMELY DIFFICULT TO TURN (SUPER HARD TO STEER). SOME PARTS WHERE CHANGED BY PEP BOYS IN AN "URGENT" SITUATION. THE STEERING "BEARINGS" ?(A PART THAT GOES FROM THE STEERING WHEEL DOWN TO THE MOTOR) WAS CHANGED. (I HAVE A COPY OF THE WORK DONE).
NHTSA complaint #10716090 — an unverified report by a vehicle owner.
at 218,000 milesPalmdale, CA
SERVICE BRAKES
THE BRAKING SYSTEM HAS ALWAYS HAD A PROBLEM "SKIPPING" EVEN AFTER MULTIPLE REPAIRS - REPLACING BRAKES, ROTORS, BRAKE BOOSTER, MASTER CYLINDER, HUBS AND WHEEL BEARINGS. IF I HAVE TO COME TO A "SHORT STOP" THE TRUCK SKIPS LIKE IT TRIES TO STOP, LETS GO, THEN TRIES TO STOP AGAIN. IT HAPPENS ABOUT 3-4 TIMES BEFORE IT ACTUALLY COMES TO A COMPLETE STOP! I THINK IT IS RELATED TO THE DURANGO'S. I HAD ANOTHER MODEL YEARS AGO (1999) AND THE SAME THING HAPPENED. I DIDN'T REALIZE UNTIL HAVING THE SAME TROUBLE WITH THE 2002 MODEL IT WAS PROBABLY RELATED TO THE MODEL OF THE VEHICLE OR MAYBE DODGE IN GENERAL. I WAS ACTUALLY IN 2 VERY MINOR ACCIDENTS DUE TO THIS. ONCE IN EACH VEHICLE. AFTER THE LAST ROUND OF REPAIRS ALL SEEMED GREAT, BUT IT JUST NEVER LASTS!
NHTSA complaint #10701985 — an unverified report by a vehicle owner.
Gadsden, AL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING 75 MPH, THE REAR DRIVER SIDE TIRE VIBRATED, ACCOMPANIED BY A GRINDING NOISE AND LOUD SOUND. THE CONTACT EXITED THE VEHICLE AND DISCOVERED THE WHOLE TIRE WAS MISSING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE AND DRUM NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10661664 — an unverified report by a vehicle owner.
at 30,000 milesOmaha, NE
SERVICE BRAKES
WHILE MAKING URGENT STOP WITH HEAVY BRAKE PEDAL APPLICATION, BRAKES SUDDENLY LET LOOSE FOR A MOMENT AND THEN RESUME BRAKING ACTION. UPON FIRST INCIDENT, DEALER REPLACED VARIOUS ABS COMPONENTS. NOT SOLVED. MORE CHECKS, NOT SOLVED. EVENTUALLY, FRONT AND REAR BRAKE PADS WERE CHANGED, EVEN THOUGH THEY WERE NOT WORN OUT. THIS SOLVED THE PROBLEM FOR ANOTHER 30,000 OR SO MILES. WITH SLIGHT WEAR ON THE BRAKE PADS, PROBLEM OCCURRED AGAIN. PAID FOR NEW BRAKE PADS EVEN THOUGH THEY WERE NOT RECOMMENDED. THIS AGAIN SOLVED THE PROBLEM.
NHTSA complaint #10638592 — an unverified report by a vehicle owner.
Salt Lake City, UTCrash1 injured
SERVICE BRAKES
THE VEHICLE STARTED TO SWERVE INTO THE OTHER LANE ON THE HIGHWAY, AND AS I ATTEMPTED TO REGAIN CONTROL WITH BOTH HANDS FIRMLY ON THE WHEEL, AND GENTLE STEERING, I FOUND I STILL HAD NO ABSOLUTELY NO CONTROL WITH THE STEERING, IT WAS COMPLETELY LOOSE IT WAS DISCONNECTED. AT THAT SAME TIME, I WENT FOR MY BRAKES, ONLY TO FIND THEY ALL OF A SUDDEN WERE NOT FUNCTIONING EITHER. THE VEHICLE EVENTUALLY SWERVED INTO THE FENCE OF TO THE SIDE OF THE FREEWAY, THEN THE VEHICLE TO FLIP TWO TIMES.
NHTSA complaint #10632936 — an unverified report by a vehicle owner.
at 125,000 milesStaten Island, NY
SERVICE BRAKES
I WAS PARKED IN DRIVEWAY AS I WAS EXITING TO GO INTO STREET THE BRAKES FELT VERY SOFT. AS I SHIFTED INTO DRIVE THE BRAKE PEDAL WENT ALL THE WAY DOWN WITH MINIMAL BRAKING. I PULLED TO THE SIDE AND STOPPED THE ENGINE. I NOTICED A POOL OF FLUID WHICH TURNED OUT TO BE BRAKE FLUID FROM A BRAKE LINE. TODAY NINE MONTHS LATER THE SAME THING HAPPENED ON THE OTHER SIDE. THIS VEHICLE WAS PURCHASED NEW IN OCTOBER,2003.
NHTSA complaint #10609583 — an unverified report by a vehicle owner.
at 64,320 milesSaunderstown, RI
SERVICE BRAKES, HYDRAULIC
CONTINUED PROBLEM WITH BRAKING SYSTEM. HAVE HAD BRAKES REPLACED THREE TIMES IN 80K MILES. ONCE THE BRAKES SEIZED ON THE ROAD ( WAS STOPPED BY TROOPER DUE TO SMOKE) AND HAD TO BE TOWED. RECENTLY SIMILAR, PRECURSOR SYMPTOMS TO SEIZING BEGAN AGAIN, THEY WERE CONFIRMED BY MY DEALERSHIP AND THE ENTIRE FRONT BRAKING SYSTEM HAD TO BE REPLACED. THIS IS THE SECOND DODGE TRUCK/VAN THAT I HAVE OWNED THAT HAS HAD THIS PROBLEM. MY PREVIOUS VEHICLE HAD TO BE TOWED THREE TIMES AFTER THE BRAKES SEIZED. SEEMS TO AFFECT TRUCKS/VANS WITH 16" DIA WHEELS SINCE I HAVE OWNED OTHER CHRYSLER PRODUCTS WITHOUT THIS PROBLEM. THE MAINTENANCE MANAGER'S RESPONSE TO MY COMPLAINT ABOUT THE FOURTH MAJOR BRAKING PROBLEM WITH THIS VEHICLE WAS "NO CAR IS PERFECT". I FULLY UNDERSTAND THAT NOTHING IS PERFECT, BUT IF YOU CAN'T GET THE BRAKING SYSTEM RIGHT YOU SHOULDN'T BE SELLING CARS. IN MY MIND THAT'S THE BRAKING SYSTEM IS THE NUMBER ONE SAFETY PRIORITY ON A VEHICLE.
NHTSA complaint #10334979 — an unverified report by a vehicle owner.
Caledonia, OHCrash
SERVICE BRAKES, HYDRAULIC
I WAS IN AN ACCIDENT BECAUSE THE 2002 DODGE DURANGO'S BRAKES DID NOT WORK AND THE ABS AND BRAKE LIGHT CAME ON. THIS WAS THE SCARIEST THING I HAVE EVER EXPERIENCED. I HAVE HAD IT CHECKED BY AUTO ZONE, DODGE DEALER, LOCAL MECHANIC...AND NO ANSWERS. THE BRAKES LITERALLY WENT TO THE FLOOR. I HAVE 3 CHILDREN AND HAVE NO OTHER CHOICE BUT TO DRIVE THIS DEATH TRAP. I HAVE ALSO HAD PROBLEMS WITH THE BALL JOINTS/ ELECTRICAL ISSUES. I HAD THE ABS FUSE PULLED, BUT NOT SURE IF THIS IS A SOLUTION. HAS THERE BEEN OTHER COMPLAINTS OF BRAKE FAILURE IN THESE VEHICLES.
NHTSA complaint #10326708 — an unverified report by a vehicle owner.
at 55,036 milesOceanside, CA
SERVICE BRAKES, HYDRAULIC
I HAVE A 2002 DODGE DURANGO. IT HAS REAR ANTILOCK BRAKES. I HAVE HAD NUMEROUS CLOSE CALLS IN HARD STOP SITUATIONS WHERE THE WHEELS LOCK UP AND THE VEHICLE SLIDES FORWARD. I HAVE TAKEN IT TO A BRAKE SPECIALIST WHO AGREED AFTER A TEST RIDE THERE WAS A SERIOUS PROBLEM BUT SAID I NEEDED TO GET THE DEALER INVOLVED. I HAVE TAKEN IT TO SEVERAL DODGE DEALERS OVER A PERIOD OF ABOUT FOUR YEARS. THEY HAVE MADE SEVERAL RECOMMENDATIONS TO WHICH I HAD THE SERVICE DONE AND IT MADE NO DIFFERENCE. NOW THEY KEEP TELLING ME THERE IS NOTHING WRONG. I GOT DODGE REGIONAL INVOLVED LAST YEAR. THEY TOLD ME TO TAKE IT BACK TO THE DEALER AND HAVE THEM CHECK IT OUT. THE DEALER SAID THAT THE ABS WAS ENGAGING EARLY BUT DID NOTHING TO CORRECT THE PROBLEM. I RECENTLY REACHED DODGE REGIONAL AGAIN. HE SAYS HE TALKED TO THE SERVICE MANAGER AT THE DEALERSHIP WHO TOLD HIM THEY RECOMMENDED THE ROTORS BE REPLACES AND I REFUSED. I TOLD HIM THAT WAS A LIE THAT I HAD THE ROTORS AND PADS REPLACED. DODGE REGIONAL SAID THERE WAS NOTHING HE COULD DO TO HELP. HE SAID THE SERVICE MANAGER RECOMMENDED I BRING THE CAR IN FOR INSPECTION AGAIN AT ANOTHER $90. I TOLD HIM I REFUSE TO KEEP PAYING THESE FEES TO HAVE THEM TELL ME THERE'S NOTHING WRONG. I THEN PUT IN A CALL TO THE SERVICE MANAGER AT THE DEALER AND LEFT HIM A DETAILED MESSAGE ASKING HIM TO PLEASE RETURN MY CALL. HE NEVER RETURNED MY CALL. I HAVE ATTEMPTED TO REACH DODGE REGIONAL FOR THE LAST FEW DAYS AND HIS PHONE JUST RINGS WITH NO VOICEMAIL PICKING UP. I AM OUT OF IDEAS AND PATIENCE. I LOVE MY VEHICLE BUT IT IS A SEVERE HAZARD. IT SEEMS AS THOUGH ONCE AGAIN NOTHING WILL HAPPEN UNTIL SOMEONE IS KILLED OR SERIOUSLY INJURED BEFORE ANYTHING GETS DONE. I HAVE PLENTY OF DOCUMENTATION WITH MY COMPLAINTS TO THE DEALERS AS BACKUP. I HOPE SOMEONE THERE CAN HELP ME GET THIS PROBLEM RESOLVED. BY THE WAY, I KNOW ANOTHER PERSON WHO HAS THE SAME YEAR DURANGO AS ME AND SHE COMPLAINS OF THE SAME PROBLEM.
NHTSA complaint #10318549 — an unverified report by a vehicle owner.
at 110,000 milesBaraboo, WI
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A CLUNKING, WHINING, AND HUMMING SOUND COMING FROM THE FRONT END OF THE VEHICLE. HE DROVE TO THE REPAIR SHOP AND THE MECHANIC STATED THAT BOTH THE UPPER AND LOWER BALL JOINTS AND A TIE ROD NEEDED TO BE REPLACED. THE MECHANIC PERFORMED A WHEEL ALIGNMENT. NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT: CONTROL ARM:UPPER BALL JOINT) WAS REFERENCED. THE CONTACT WAS ALSO INFORMED THAT THE ENTIRE COOLING SYSTEM NEEDED TO BE REPLACED BECAUSE THE DEALER COULD NOT LOCATE THE CAUSE OF THE FAILURE. THE COOLING SYSTEM HAS NOT WORKED PROPERLY SINCE THE REPAIR. THE SWITCH TO OPERATE THE BLOWER MOTOR FAN ONLY WORKS ON HIGH. THE FAILURE MILEAGE WAS 110,000. UPDATED 07/15/08.*LJ THE BRAKES WERE REPLACED NUMEROUS TIMES. UPDATED 07/15/08.
NHTSA complaint #10231821 — an unverified report by a vehicle owner.
at 50,765 milesHarrington, DE
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
ABS AND BRAKE LIGHT CAME ON IN THE DASH. THE BRAKES DID BECOME SPONGY. VEHICLE WAS TAKEN DIRECTLY TO THE MECHANIC ABOUT 3/4 DOWN THE ROAD. HE FOUND THE CLIP TO THE REAR ABS SENSOR HAD BROKEN AND THE SENSOR TORN APART. FURTHER INVESTIGATION SHOWED THAT THE SENSOR HAD BEEN BROKEN BY THE REAR DIFFERENTIAL WHICH HAD FOR NO GOOD REASON SHATTERED INTO PIECES. THIS IS A GARAGE KEPT VEHICLE WITH 50,000 MILES AND NO ABUSE.
NHTSA complaint #10225484 — an unverified report by a vehicle owner.
at 41,732 milesSunvalley, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TRANSMISSION SLIPPING,STARTED AS SLIPPING AT SHIFT POINTS WHEN COLD PROGRESSED TO SLIPPING ANYTIME AT SHIFT POINTS AND WHEN ENGAGED IN A GEAR.HAPPENS MORE WHEN ENGINE AT OPERATING TEMPERATURE IN BUMPER TO BUMPER TRAFFIC OR UNDER STRAIN SUCH AS UPHILL DRIVING,BEEN TO DEALERSHIP 6 TIMES OVER 1 1/2 YEARS NO WORK DONE TO TRANSMISSION,REPETED CLAIMS OF UNABLE TO RECREATE PROBLEM, PERSONALY WENT ON TEST DRIVE WITH SERVICE MANAGER,HE DROVE ANT EXPERINCED PROBLEM CLAIMED PROBLEM TO BE FROM OVER HEATING REPLACED RADIATOR THERMOSTAT DIREGARDED FACT PROBLEM HAPPENING MORE THAN A YEAR WITH COLD ENGINE, NO TRANSMISSION WORK DONE.STILL SLIPPING RETURNED BACK TO DEALERSHIP STILL NO WORK DONE BUT CONFIRMED PROBLEM WITH ABS BRAKES WOULD NOT REPAIR. CONTACTED CHRYSLERFOR HELP DEALERSHIP LIED STATING UNABLE TO RECREATE EITHER PROBLEM. CHRYSLER NOT HELPING.
NHTSA complaint #10194257 — an unverified report by a vehicle owner.
at 79,000 milesHedgesville, WV
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
FRONT LEFT BRAKE CALIPER LOCKED DURING RUSH HOUR LEAVING WASHINGTON, DC ON A FRIDAY EVENING. THE DURANGO HAD 79,000 MILES ON IT. THE VEHICLE WAS PURCHASED FROM A DEALER'S LOT IN AUGUST 2006. ALL MAINTENANCE HAS BEEN KEPT UP ON THE VEHICLE. WE HAD TO REPLACE BOTH CALIPERS IN THE FRONT. ALSO, REPLACE BOTH BRAKE PADS AND SHOES. THE BRAKE SHOES WERE BRAND NEW. THEY WERE PLACED ON THE DURANGO A MONTH PRIOR.
NHTSA complaint #10189969 — an unverified report by a vehicle owner.
at 79,000 milesHedgesville, WV
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
FRONT LEFT BRAKE CALIPER LOCKED DURING RUSH HOUR LEAVING WASHINGTON, DC ON A FRIDAY EVENING. THE DURANGO HAD 79,000 MILES ON IT. THE VEHICLE WAS PURCHASED FROM A DEALER'S LOT IN AUGUST 2006. ALL MAINTENANCE HAS BEEN KEPT UP ON THE VEHICLE. WE HAD TO REPLACE BOTH CALIPERS IN THE FRONT. ALSO, REPLACE BOTH BRAKE PADS AND SHOES. THE BRAKE SHOES WERE BRAND NEW. THEY WERE PLACED ON THE DURANGO A MONTH PRIOR.
NHTSA complaint #10189969 — an unverified report by a vehicle owner.
at 79,000 milesHedgesville, WV
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
FRONT LEFT BRAKE CALIPER LOCKED DURING RUSH HOUR LEAVING WASHINGTON, DC ON A FRIDAY EVENING. THE DURANGO HAD 79,000 MILES ON IT. THE VEHICLE WAS PURCHASED FROM A DEALER'S LOT IN AUGUST 2006. ALL MAINTENANCE HAS BEEN KEPT UP ON THE VEHICLE. WE HAD TO REPLACE BOTH CALIPERS IN THE FRONT. ALSO, REPLACE BOTH BRAKE PADS AND SHOES. THE BRAKE SHOES WERE BRAND NEW. THEY WERE PLACED ON THE DURANGO A MONTH PRIOR.
NHTSA complaint #10189969 — an unverified report by a vehicle owner.
Federal WAY, WACrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
OCCASIONALLY UNDER NORMAL OR SLIGHTLY HEAVY BREAKING THE ANTI-LOCK BREAK SYSTEM WILL KICK IN WITH A NOTICEABLY LONG PAUSE BETWEEN BREAKING AND ROLLING. THIS CAUSES OUR DURANGO TO TAKE LONGER TO STOP THAN NORMAL. I HAVE HAD A COUPLE INSTANCES WHERE I STOPPED TOO CLOSE TO THE CAR IN FRONT OF ME OR TOO CLOSE TO THE CROSS WALK BECAUSE THE VEHICLE'S BREAKING SYSTEM FAILED. MY WIFE REAR ENDED ANOTHER VEHICLE WHEN THE DURANGO WOULD NOT STOP SOON ENOUGH BECAUSE OF THIS PROBLEM.
NHTSA complaint #10185475 — an unverified report by a vehicle owner.
at 26,540 milesLOS Angeles, CACrash1 injured
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I WAS DRIVING ON THE FREEWAY AT 55 MPH, 6 CAR LENGTHS BEHIND A VEHICLE. THE VEHICLE IN FRONT OF ME STOPPED ABRUPTLY (A DISABLE VEHICLE WAS IN THE LANE) AND WHEN I SLAMMED ON THE BRAKES, THE VEHICLE KEPT ROLLING AS IF NO BRAKES WERE APPLIED. MY FOOT WENT ALL THE WAY TO THE FLOOR. THERE WERE NO VIBRATIONS FROM THE ABS AS WELL AS NO LOWERING OF THE FRONT END, TYPICAL FROM BRAKING. I ENDED UP COLLIDING INTO THE VEHICLE AT ABOUT 30 MPH AND THE AIR BAGS DID NOT DEPLOY. I HAD PREVIOUSLY COMPLAINED SEVERAL TIMES TO MY DEALER THAT THE BRAKES WERE FAULTY IN A PANIC SITUATION. I COMPLAINED SHORTLY AFTER PURCHASING THE VEHICLE AND UP UNTIL A YEAR AGO. IN ALL INSTANCES, I WAS ADVISED THAT THERE WAS NOTHING WRONG WITH MY BRAKES AS NO CODE WAS DETECTED.
NHTSA complaint #10149680 — an unverified report by a vehicle owner.
at 38,500 milesGlenwood, AR
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE PROBLEMS WITH MY 2002 DODGE DURANGO XLT PLUS. AT HIGH OR LOW SPEEDS WHEN YOU HAVE TO MAKE A SUDDEN STOP AND HIT THE BRAKES, THEY ATTEMPT TO GRAB BUT THEN LET GO, AND YOUR ONLY HOPE IS TO STOP IN TIME. I HAVE HAD THE BRAKES LOOKED AT BY 2 MECHANICS OTHER THAN THE DODGE DEALERSHIP(TIM PARKER OF HOT SPRINGS) AND BOTH SAY THAT THERE IS A DEFINITE PROBLEM WITH THE BRAKES. HOWEVER, AFTER SPENDING $300 FOR BRAKE PADS AND SEVERAL OTHER VISITS TO TIM PARKERS, THEY KEEP DENYING A PROBLEM AND TELL ME THAT IS JUST HOW THE BRAKES ARE ON THE DODGE. I ASKED THEM IF WHEN THAT 1 SMALL CHILD RUNS OUT IN THE STREET TO CATCH HIS BALL AND I AM THE UNLUCKY PERSON TO BE TRAVELING DOWN THAT STREET AND I APPLY THE BRAKES BUT CAN NOT STOP, IF THEY WOULD BE READY TO ACCEPT THEIR RESPONSIBLILITY. I HAVE COPIES OF ALL REPORTS FROM THEM STATING THERE IS NOTHING WRONG WITH THE BRAKES. I AM AFRAID TO DRIVE IT AT ALL BUT TRAVELEING 64 MILES A DAY IT IS NECESSARY. CAN SOMEONE PLEASE HELP ME? SURELY I AM NOT THE ONLY PERSON COMPLAINING OF THE BRAKES!
NHTSA complaint #10143898 — an unverified report by a vehicle owner.
Tucson, AZ
SERVICE BRAKES, HYDRAULIC
2002 DODGE DURANGO DEVELOPED A PROBLEM WITH THE BRAKE EQUIPMENT. *MR THE PAVEMENT WAS DRY WHEN THE CONSUMER REAR-ENDED ANOTHER VEHICLE. THE CONSUMER FELT AS IF SHE HAD NO BRAKES. THE CONSUMERS FRIEND EXPERIENCED THE SAME PROBLEM. THE DEALER SUGGESTED THAT THE BRAKES WERE LEAKING AND WORN OUT.
NHTSA complaint #10134506 — an unverified report by a vehicle owner.
at 40,000 milesBenton City, WA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
ANTI-LOCK BRAKES - HAVE TO EXTEND STOPPING DISTANCE MORE THAN ANY OTHER CAR EVER OWNED. ANTI-LOCK ACTIVATES VERY EASY, BUT DOES NOT CAUSE DURANGO TO SLOW DOWN QUICKLY. DEALERSHIP SAID MASTER CYLINDER HAS INTERNAL LEAK AND NEEDS TO BE REPLACES - COST IS OVER $500. DURANGO ONLY HAS 60,000 MILES ON IT.
NHTSA complaint #10129234 — an unverified report by a vehicle owner.
Auburndale, FLFire
SERVICE BRAKES, HYDRAULIC
DT: THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATES THAT WHILE DRIVING THE VEHICLE THE BRAKES ON THE DRIVERS SIDE CAUGHT ON FIRE. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE BRAKE PADS MELTED TO THE ROTOR AND THE CALIPERS ON THE DRIVERS SIDE WERE REPLACED. THE BRAKES AND THE ROTORS WERE REPLACED ABOUT TWO MONTHS PRIOR TO THIS AND SIX MONTHS BEFORE THAT THEY WERE REPLACED. THE TOTAL AMOUNTS OF TIMES THE BRAKES HAS BEEN REPLACED 5-6 TIMES AND THAT IS CHANGING THE ROTORS MORE THAN TWICE.
NHTSA complaint #10128374 — an unverified report by a vehicle owner.
at 45,000 milesJackson, MS
SERVICE BRAKES, AIR:DISC:ROTOR
1. DRIVER'S SIDE SPINDLE NUT WORKS LOOSE CAUSING ROTOR TO BECOME LOOSE. 2. LOOSE ROTOR CAUSES THE SEALED BEARING TO LOOSE GREASE AND FAIL. CAN CASUE WHEEL LOSS OR LOSS OF CONTROL. 3. ROTOR AND SPINDLE NUT MUST BE REPLACED EACH TIME. THIS HAS OCCURRED ON THIS VEHICLE TWO TIMES.
NHTSA complaint #10127271 — an unverified report by a vehicle owner.
at 35,000 milesChino Hills, CA
SERVICE BRAKES, AIR:ANTILOCK
HAD TO MAKE A SUDDEN STOP AND ABS SYSTEM WAS DANGEROUSLY SLOW TO ENGAGE, RELEASE AND RE-ENGAGE. BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND BARELY STOPPED BEFORE HITTING VEHICLE IN FRONT OF ME. TOOK IT TO 2 DEALERS AND BOTH SAID THERE WAS NOTHING WRONG ACCORDING TO SPECIFICATIONS. MAJOR SAFETY HAZARD!
NHTSA complaint #10126754 — an unverified report by a vehicle owner.
at 44,495 milesAuburn, AL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING ON 5/27/05 BOTH FRONT BRAKECALIPERS LOCKED, FORTUNATELY ONLY TRAVELING A FEW MILES..BRAKES SMOLDERING...WARPED ROTAORS AND CRYSTALIZED BOTH FRONT BRAKES' PADS...FOR CORRECTION NEW MASTER CLYINDER,FRON ROTORS,CALIPERS AND BRAKE PADS
NHTSA complaint #10122595 — an unverified report by a vehicle owner.
at 35,095 milesManchester, NH
SERVICE BRAKES, AIR:DISC:PADS
THE VEHICLE HAS A LITTLE OVER 35K MILES ON IT. IT FAILED THE SAFETY INSPECTION BECAUSE RIGHT INBOARD BRAKE PAD WAS LOOSE. IT WAS LOOSE BECAUSE THE ANTI-RATTLE CLIP HAD ROTTED AWAY INSIDE THE CALIPER PISTON. THE LEFT SIDE WAS INTACT BUT NEARLY RUSTED AWAY. THERE WAS OVER 50% OF THE FRICTION MATERIAL LEFT ON PADS.
NHTSA complaint #10120601 — an unverified report by a vehicle owner.