13 of the 816 complaints about the 2012 Dodge Grand Caravan are about the glass, mirrors and wipers — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 49,000 miles.
13
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
VISIBILITY/WIPER
THE DRIVERS SIDE WINDOW WON'T GO UP!! THE VAN WAS IN MOTION ON A STREET. I DON'T FEEL SAFE IN SOUTH FLORIDA WITH MY WINDOW DOWN.
NHTSA complaint #11320015 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
FAULTY TIPM , CAUSING ALL ELECTRICAL DEVICES TO QUIT WORKING OR OPERATE INTERMITTENTLY ON THERE OWN . DOOR SAFETY LOCKS TO NOT OPEN AND TRAP OCCUPANTS INSIDE OR NOT LOCK WHEN VEHICAL REACHES SPEED. VEHICLE NO START AND LEAVE STRANDED AND WRECKER CHARGES!
NHTSA complaint #11075536 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
THE REAR WIPER OF MY 2012 DODGE GRAND CARAVAN RANDOMALLY STOPPED WORKING. AFTER BEING CHARGED $140 LABOR FEE TO TRACK DOWN THE ISSUE, THE DEALERSHIP TOLD ME THE TIPM IS DEFECTIVE AND NOT POWERING THE WIPER. IT WILL CODE $1300 TO REPLACE THIS UNIT, WHICH IS CONVENIENTLY NOT COVERED UNDER WARRANTY OR EXTENDED WARRANTY.
NHTSA complaint #10983281 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT BOTH THE FRONT DRIVER'S AND PASSENGER'S SIDE WINDOW GLASSES OPENED AUTOMATICALLY WITHOUT WARNING. THE WINDOWS FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WINDOW REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE. UPDATED 06/01/17*LJ THE CONTACT IS QORRIED ABOUT THIS FAILURE DUE TO SMALL CHILDREN AND WHEN THE CAR IS IN MOTION.
NHTSA complaint #10979724 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT ATTEMPTED TO RELEASE THE FRONT DRIVER SIDE POWER WINDOW IN AN UPWARD POSITION; HOWEVER, THE GLASS RELEASED DOWNWARD INSIDE THE DOOR PANEL AND MADE A LOUD POP SOUND. A PLASTIC COVERING WAS PLACED OVER THE WINDOW FRAME FOR PROTECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
NHTSA complaint #10845543 — an unverified report by a vehicle owner.
VISIBILITY
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED, WHICH MADE THE REAR WINDOWS INOPERABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10840230 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
OUR PASSENGER SIDE AND REAR HEATING SYSTEM WILL NOT SHUT OFF. IT CONTINUES TO BLOW FULL BLAST REGARDLESS OF ANY ACTION WE TAKE. THIS WAS THE FIRST DAY WE DID NOT NEED HEAT SINCE WE BOUGHT THE CAR THIS PAST FALL, SO WE WERE UNAWARE OF THE ISSUE. IT CONTINUES TO HAPPEN. THERE ARE THOUSANDS OF SIMILAR COMPLAINTS ONLINE AND NO RECALL HAS BEEN ORDERED. WHY?
NHTSA complaint #10703803 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I RECEIVED A SAFETY RECALL LETTER FOR REAR QUARTER VENT WINDOW SWITCH, MAY GET OVERHEATED AND HAVE FIRE SO TOOK IT TO THE SHERMAN DODGE THEY DISCONNECTED THE SWITCH AND TOLD THEY LET ME KNOW WHEN THE PARTS ARRIVE, ITS BEEN ALMOST 5 MONTHS THEY HAVE NOT CALLED AND WHEN I CALL THEY SAY THE PARTS ARE NOT THERE.
NHTSA complaint #10669849 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
DOCUMENTED SEVERAL TIMES SINCE 2013, THIS VAN HAS HAD PROBLEMS WITH THE FOLLOWING: SPEEDOMETER DOES NOT READ, GAUGES DO NOT READ, WINDSHIELD WIPERS TURN ON, ALL WARNING LIGHTS READ, HEADLIGHTS DO NOT WORK, A/C DOES NOT WORK; THEN ALL TURN OFF RANDOMLY AND INTERMITTENTLY TURN BACK ON AND OFF AGAIN. IN MAY 2014, THE VAN HAD TRANSMISSION ISSUES WHERE IT WOULD NOT SHIFT OUT OF LOW GEAR AND DRIVER HAD TO TWICE SHIFT INTO NEUTRAL AND BACK INTO DRIVE TO SHIFT PROPERLY. 6 REPAIR ATTEMPTS WERE MADE ON THE VAN BEGINNING IN MAY 2013 AND ENDING IN JULY 2013 WITH NO SUCCESS ON REPAIRS. THE VAN WAS STILL UNDER WARRANTY SO REPAIR WAS FREE OF CHARGE. REPLACEMENT OF THE TIPM WAS TWICE ATTEMPTED BUT FAILED BECAUSE OF THE FAULTY 2012 TIPMS. THIS VAN IS USED BY RSVP, A FEDERALLY FUNDED NATIONWIDE NON-PROFIT, TO TRANSPORT SENIOR VOLUNTEERS TO THEIR WORK SITES. THIS VAN HAS THE POTENTIAL TO PUT PEOPLE INTO A DANGEROUS CRASH AND NEEDS CHRYSLER TO REPAIR THE TIPMS IMMEDIATELY.
NHTSA complaint #10659738 — an unverified report by a vehicle owner.
VISIBILITY
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY). THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE.
NHTSA complaint #10658598 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
WHILE DRIVING ALONG THE HIGHWAY AT NIGHT, I TURNED OFF THE HIGH BEAMS BECAUSE OF AN APPROACHING CAR. THE MULTIFUNCTION SWITCH INSTANTLY FAILED; I WAS UNABLE TO ACTIVATE THE HIGH BEAMS AGAIN, MY DIRECTIONAL SIGNALS DID NOT WORK AND THE WINDSHIELD WIPERS BEGAN TO WIPE INCESSANTLY. I CONSIDER THIS TO BE A SAFETY-RELATED DEFECT, BECAUSE I COULD NOT SIGNAL MY INTENTIONS TO OTHER DRIVERS, NOR COULD I USE THE HIGH BEAMS TO IMPROVE VISIBILITY. ON A TWO-YEAR-OLD VAN WITH ONLY 89,000 MILES, THIS FAILURE SEEMS PREMATURE.
NHTSA complaint #10653625 — an unverified report by a vehicle owner.
VISIBILITY
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10643876 — an unverified report by a vehicle owner.
VISIBILITY:GLASS, SIDE/REAR
MY VEHICLE WAS PARKED IN MY DRIVEWAY ABOUT 50 FEET AWAY FROM THE ROAD AT APPRX 11:00 AM 5/3/2014 WHEN ME AND MY HUSBAND HEARD A POP LOOKED OUTSIDE TO SEE THAT MY REAR WINDSHIELD EXPLODED. MY SIDE VENTS WHERE BOTH OPEN ON THE VEHICLE AND IT WAS NOT DRIVEN SINCE 5/2/2014 AT 12:30 PM. THEN WAS PARKED FROM THERE ON. POLICE CAME BY AND SAW NO FOUL PLAY.
NHTSA complaint #10586328 — an unverified report by a vehicle owner.