FaultScore

2014 Dodge Grand Caravan window and wiper problems

14 of the 480 complaints about the 2014 Dodge Grand Caravan are about the glass, mirrors and wipers — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 23,500 miles.

C

14

Complaints

0

Crashes

1

Fires

1

Injuries

Exactly what failed

Visibility/Wiper 6 42.9%
Power Window Devices AND Controls 2 14.3%
Defroster/Defogger/Hvac System 2 14.3%
Visibility 2 14.3%
Glass, Side/Rear 1 7.1%
Electrical Heating Element 1 7.1%

Windows, Mirrors & Wipers across every Dodge Grand Caravan year

1992 21 4.3%
1993 18 3.7%
1994 16 3.3%
1996 106 21.5%
1997 66 13.4%
1998 23 4.7%
1999 11 2.2%
2000 12 2.4%
2001 31 6.3%
2002 10 2.0%
2003 14 2.8%
2005 31 6.3%
2006 15 3.0%
2008 54 11.0%
2010 10 2.0%
2011 16 3.3%
2012 13 2.6%
2013 11 2.2%
2014 14 2.8%

What owners said

Filed with NHTSA, in their own words.

at 89,000 miles Londonderry, OH

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

MY CAR WILL ONLY BLOW COLD AIR OUT THE DRIVER VENTS AND HOT ON THE PASSENGER AND REAR. IT DOESN'T MATTER IF ITS SITTING OR MOVING ITS THE SAME PROBLEM

NHTSA complaint #11339499 — an unverified report by a vehicle owner.

at 10,000 miles Green Cove Springs, FL

VISIBILITY/WIPER

WHEN YOU ACCELERATE OVER 60 MPH OR IF ITS WINDY, THE WINDSHIELD WHISTLES LIKE IT IS NOT SEALED

NHTSA complaint #11288580 — an unverified report by a vehicle owner.

at 90,000 miles Croydon, PA Fire

VISIBILITY

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL BURNING ODOR. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S WINDOW DID NOT FUNCTION. REEDMAN TOLL AUTO WORLD (1700 E LINCOLN HWY #101, LANGHORNE, PA) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED DUE TO THE COST. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). CASE NUMBER: 33951971 WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

NHTSA complaint #11089592 — an unverified report by a vehicle owner.

Webster, NY

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT

2014 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR WINDOW DEFOGGER SMOKING. *LD THE CONSUMER STATED THE GRIDS ON THE DEFROSTER TO OVERHEAT. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS.

NHTSA complaint #11066250 — an unverified report by a vehicle owner.

Webster, NY

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

2014 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR WINDOW DEFOGGER SMOKING. *LD THE CONSUMER STATED THE GRIDS ON THE DEFROSTER TO OVERHEAT. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS.

NHTSA complaint #11066250 — an unverified report by a vehicle owner.

Webster, NY

VISIBILITY:GLASS, SIDE/REAR

2014 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR WINDOW DEFOGGER SMOKING. *LD THE CONSUMER STATED THE GRIDS ON THE DEFROSTER TO OVERHEAT. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS.

NHTSA complaint #11066250 — an unverified report by a vehicle owner.

at 48,556 miles Daytona Beach, FL

VISIBILITY/WIPER

THE WINDOW REGULATOR BROKEN WHEN I WAS DRIVING TO MY HOUSE FROM WORK. I AM JUST WAS TRYING TO OPEN WINDOW ON THE LEFT SIDE NEAR DRIVING SEAT AND WINDOW DROPPED DOWN. IMMEDIATELY WITH BROKEN WINDOW I WAS DRIVING TO THE DEALER DAYTONA DODGE (JAMES COHLER 5730) THEY DID NOT HELP ME NOTHING AND DECLINED REPAIR.THIS IS WAS RIDICULOUS!!!!!!! THEY TOLD ME I HAVE TO PAY FOR LIKE $ 400.00 IF I WANT TO FIX THAT!!!!!! THIS IS NOT MY FALL. THIS IS MANUFACTURE ISSUES!!!! I AM DOING PAYMENTS FOR MY CAR STILL EVERY MONTH AND NEVER LATE. THIS IS CAR NEW VAN!!!!! COST ME$ 26000. AND THIS IS WAS EMERGENCY SITUATION.THIS IS CAR IS NOT SAFETY. I CAME BACK AT HOME WITH OUT WINDOW (THE WINDOW WAS INSIDE LEFT DOOR). PLEASE HELP ME TO FIX THAT.

NHTSA complaint #11048524 — an unverified report by a vehicle owner.

at 22,000 miles Chicago, IL

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. ON SEVERAL OCCASIONS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ALSO CONCERNED ABOUT THE TOTALLY INTEGRATED POWER MODULE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE WINDOWS WOULD ROLL UP OR ROLL DOWN INDEPENDENTLY. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURES. THE CONTACT STATED THAT THE FAILURES WERE INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

NHTSA complaint #10907124 — an unverified report by a vehicle owner.

at 25,000 miles Chicago, IL

VISIBILITY/WIPER

THE VEHICLE AIRBAG LIGHTS STAY ON...THE WINDSHIELD WIPERS CUT ON BY THEMSELVES AND THE WINDOW ROLLS DOWN BY ITSELF. THE CAR CAN BE STATIONARY OR IN MOTION.

NHTSA complaint #10787378 — an unverified report by a vehicle owner.

at 40,000 miles White Cloud, MI

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VENT WINDOW IN THE REAR FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VENT WINDOW SWITCH WAS NOT AVAILABLE. THE MECHANIC DISCONNECTED THE WINDOW SWITCH TO PREVENT A POSSIBLE FIRE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #10765150 — an unverified report by a vehicle owner.

Madison Heights, VA

VISIBILITY

WE RECEIVED A NOTICE OF THE REAR QUARTER VENT WINDOW SWITCH SAFETY RECALL IN MAY OF 2014, INDICATING THAT THERE WAS AN ISSUE AND THAT WE'D BE CONTACTED AGAIN WHEN REPAIRS COULD BE ADDRESSED. WE DID NOT RECEIVE ANOTHER NOTICE UNTIL JANUARY 2015, WHICH SAID WE'D NEED TO CONTACT OUR DEALER TO SCHEDULE A REPAIR. WHEN CONTACTING OUR DEALER, MULTIPLE TIMES... THEY FINALLY TOLD US THAT THEY'RE GETTING ABOUT 2 PARTS PER WEEK... AND THERE IS A BACKLOG OF OVER 20 PEOPLE ON THE LIST AHEAD OF US. THIS AMOUNT OF TIME TO RESOLVE A SAFETY ISSUE IS UNACCEPTABLE. PLEASE HELP ADDRESS THIS SO THAT THE PROCESS MAY BE IMPROVED.

NHTSA complaint #10679409 — an unverified report by a vehicle owner.

at 20,000 miles Green Forest, AR

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

HOW COME WE WERE NOTIFIED OF WHAT APPEARS TO BE A FAIRLY SIMPLE RECALL AT LEAST 6 MONTHS AGO (TO REPLACE A WINDOW SWITCH) AND NOTHING HAS HAPPENED. IT APPEARS THAT THIS RECALL ALONG WITH MANY OTHERS ARE JUST BEING IGNORED BY THE CAR COMPANIES. IS THERE NO TIME LIMIT OR ENFORCEMENT WITH THESE RECALLS? MY FEELING IS THAT IF THE CAR COMPANIES CAN WAIT LONG ENOUGH THESE CARS WILL AGE-OUT AND GO AWAY.

NHTSA complaint #10662324 — an unverified report by a vehicle owner.

at 20 miles Auburn, NE 1 injured

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FRONT DRIVER SIDE ELECTRIC WINDOW CONTROL PANEL INTERMITTENTLY HEATED AND CREATED AN ELECTRICAL SHOCK UPON STARTING THE VEHICLE. ALSO, WHILE IN THE FRONT PASSENGER SEAT, THE WINDOW PANEL AREA WAS WARM AND BURNED THE CONTACT'S ARM. THE CONTACT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE AND THE DEALER WAS UNABLE TO INDICATE WHEN IT WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 20.

NHTSA complaint #10640787 — an unverified report by a vehicle owner.

at 539 miles Orrville, OH

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN .THE CONTACT STATED THAT THE LIFT GATE WINDOW FRACTURED AN FELL ON THE REAR SEAT WHILE THE VEHICLE WAS PARKED. THE LIFT GATE WINDOW WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 539.

NHTSA complaint #10563199 — an unverified report by a vehicle owner.

Other 2014 Dodge Grand Caravan problems

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