Owners have filed 816 complaints
about the 2012 Dodge Grand Caravan with NHTSA between 2011 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 17 of 28 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 62
Against the median year of the Dodge Grand Caravan. 50 means typical for this
model; 100 means roughly double.
Severity — 21
4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 21
12% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2012 compares with every other Dodge Grand Caravan
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
1344.8%
Door
413.8%
Fuel Pump
310.3%
Ignition
310.3%
Accelerator Pedal
26.9%
Module
26.9%
Pipes, Hoses, AND Fittings
13.4%
Fuel Pump
13.4%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
203.7%
1,000 – 9,999 miles
40.7%
10,000 – 24,999 miles
305.5%
25,000 – 49,999 miles
5610.2%
50,000 – 74,999 miles
8615.7%
75,000 – 99,999 miles
8615.7%
100,000 – 149,999 miles
21539.3%
150,000+ miles
509.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2011peak 37Apr 2026
NHTSA investigations into the 2012 Dodge Grand Caravan
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE19014Opened 9 Sep 2019Closed 25 Feb 2026SEATS
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in...
DP14004Opened 25 Sep 2014Closed 24 Jul 2015ELECTRICAL SYSTEM
Totally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to...
Recalls on the 2012 Dodge Grand Caravan
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
17V376000
AIR BAGS:FRONTAL
Chrysler (FCA US LLC) is recalling certain 2011-2012 Dodge Grand Caravan vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Risk: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
14V234000
ELECTRICAL SYSTEM
Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
Risk: An overheated switch may result in a vehicle fire.
12V191000
EQUIPMENT
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES, MANUFACTURED FROM MARCH 9, 2012 THROUGH MARCH 12, 2012. SOME VEHICLES MAY BE EQUIPPED WITH A RIGHT SIDE LIFTGATE PINCH SENSOR THAT DOES NOT FUNCTION PROPERLY. AS A RESULT, INCREASED FORCE MAY BE REQUIRED IN ORDER TO STOP THE POWER LIFTGATE DURING FINAL CLOSING STAGES.
Risk: THE POWER LIFTGATE DOOR MAY CLOSE ON AN APPENDAGE, INCREASING THE RISK OF INJURY.
12V141000
SUSPENSION:REAR
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.
Risk: THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
11V487000
ENGINE AND ENGINE COOLING
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
Risk: CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20194205,327 units in Canada
Other
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Recall 2018439230 units in Canada
Seats And Restraints
On certain wheelchair-accessible vehicles, the bolts used to attach the removable seats to the floor may contain a defect and could break in the event of a crash, creating a risk of injury. Correction: Dealers will replace the defective bolts.
Recall 201730386,378 units in Canada
Airbag
On certain vehicles, an electrical short could occur in the steering wheel wiring harness, which could result in an inadvertent deployment of the driver frontal airbag. Unintended airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a vehicle crash causing property damage and/or personal injury. In some instances, inadvertent deployment could cause minor injuries to vehicle occupants. Correction: Dealers will inspect the steering wheel wiring and replace it as necessary. A protective covering will also be installed on the wiring harness.
Recall 2016575207 units in Canada
Fuel System
On certain Amerivan 10 wheelchair accessible vehicles built on Dodge Grand Caravan and Chrysler Town and Country platforms, the crimp fasteners used to retain fittings in the fuel line may not be fully crimped or compressed. This could result in a fuel leak. Leaking fuel, in the presence of an ignition source, could lead to a fire causing injury and/or damage to property. Correction: Dealers will inspect fasteners and crimp the fasteners further to ensure they are fully compressed and seated.
Recall 20152881 units in Canada
Suspension
On certain Amerivan 10 wheelchair accessible vehicles built on Dodge Grand Caravan and Chrysler Town and Country platforms, the upper rear mounts for the shock aborbers may separate from the chassis. This could affect vehicle handling, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will install a revised mounting bracket of a different design.
Recall 2014167106,904 units in Canada
Electrical
On certain vehicles, if the vent window switch (located in the driver's door armrest) is exposed to liquids, it could overheat. An overheated vent switch could result in a burning odour, smoke, or fire, increasing the risk of injury and/or property damage. Correction: Dealers will replace the switch with an updated design.
Recall 201215536 units in Canada
Other
On certain vehicles, the right side liftgate sensor may not function as intended, resulting in an increase in force required to stop the power liftgate during its final closing stages. This could result in personal injury if a body part becomes trapped by the closing liftgate. Correction: Dealers will inspect and, if necessary, replace the right side power liftgate pinch sensor.
Recall 201211826 units in Canada
Other
Certain vehicles may have been equipped with an incorrectly manufactured right rear hub and bearing assembly. Hub failure could result in wheel separation. A wheel separating from the vehicle could cause a loss of control and a crash. In addition, the errant wheel assembly could strike a vehicle, stationary object, or bystander. These issues could result in property damage and/or personal injury. Correction: Dealers will replace the right rear hub and bearing assembly.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 183,000 milesLas Vegas, NVFire
ELECTRICAL SYSTEM
The contact owns a 2012 Dodge Grand Caravan. The contact stated that while the vehicle was parked, unoccupied, and turned off at the residence, she noticed that sparks and flames were coming from the overhead console. The flames then spread to the front driver's and passenger's side seats. The contact did not sustain any injuries. The fire department arrived and extinguished the fire. The fire department filed a report, which determined that the fire was caused by an electrical wiring failure. The vehicle remained at the residence. The insurance company was not made aware of the fire. The manufacturer was not made aware of the failure. The failure mileage was approximately 183,000.
NHTSA complaint #11648781 — an unverified report by a vehicle owner.
at 108,000 milesManitowoc, WIFire
ENGINE AND ENGINE COOLING
The contact owns a 2012 Dodge Caravan. The contact stated that while driving 65 mph, the air conditioning independently turned off with the check engine warning light illuminated on the instrument panel. The contact stated that the vehicle started to lose motive power as he began to pull off to the shoulder of the highway. The contact stated that another unknown warning light illuminated and the vehicle shut-off. The contact pulled over and saw black smoke coming from the engine. After opening the hood, there was more smoke coming from the engine. The contact had the vehicle towed to an independent mechanic who stated that the engine had caught fire due to a defective oil pump. The manufacturer was notified of the failure and the contact was informed that an inspector would be sent out to perform an investigation. The vehicle remained in the possession of the mechanic. The vehicle was not yet repaired. The failure mileage was approximately 108,000.
NHTSA complaint #11420802 — an unverified report by a vehicle owner.
at 164,800 milesJenison, MICrash
VEHICLE SPEED CONTROL
WHILE PULLING INTO A PARKING SPACE WITH MY FOOT SLIGHTLY ON THE BRAKE PEDAL, THE ENGINE SURGED WITH AN AUDIBLE REVVING, AND THE VEHICLE ACCELERATED RESULTING IN A COLLISION. IDLING OR NEAR IDLING IN COLD WEATHER SEEMS TO BE A FREQUENT ISSUE, BUT THIS IS THE ONLY TIME IT HAS NOT BEEN OVERRIDDEN BY APPLYING THE BRAKE.
NHTSA complaint #11389550 — an unverified report by a vehicle owner.
at 149,250 milesWasilla, AKFire
ELECTRICAL SYSTEM
I GOT AN OIL CHANGE AND AN INSPECTION THE INSPECTION REPORT WAS GOOD, NO MAJOR MECHANICAL ISSUES. ONLY RECOMMENDATION WAS A POWER STEERING FLUSH NEXT TIME I CAME IN FOR AN OIL CHANGE. I DROVE THE VAN HOME 1/2 MILE AWAY. I PARKED THE VAN. I SAW LIGHT SMOKE COMING FROM UNDER THE HOOD ON THE PASSENGER SIDE. IT SMELLED LIKE BURNT RUBBER. I PROCEEDED TO DRIVE BACK TO SHOP 1/4 MILE AWAY. THE VAN LOST ALL POWER AT A STOP SIGN. I SAW MORE DARKER SMOKE COMING OUT. I GOT OUT OF THE VAN IMMEDIATELY. WITHIN 2 MINUTES THE VANS FRONT END WAS IN FLAMES.
NHTSA complaint #11348929 — an unverified report by a vehicle owner.
at 116,312 milesWorcester, MACrash1 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT SHIFTED THE VEHICLE INTO REVERSE AND WITHOUT WARNING INDEPENDENTLY ACCELERATED WHILE IN REVERSE AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT THEN DEPRESSED THE BRAKE PEDAL AND SHIFT THE GEAR TO DRIVE AND THE VEHICLE INDEPENDENTLY ACCELERATED FORWARD. AS A RESULT THE VEHICLE HIT ANOTHER VEHICLE. . A TOTALED OF 5 VEHICLES WERE INVOLVED IN THE CRASH. THE VEHICLE WAS THEN TURNED OFF. NO AIR BAGS DEPLOYED. A POLICE REPORT WAS FAILED. THE CONTACT STATED THAT ONE OF THE VEHICLE WAS OCCUPIED HOWEVER NO INJURIES WERE SUSTAINED BY THE VEHICLE OCCUPANT. THE CONTACT SUSTAINED WHIPLASH WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT BY THE INSURANCE COMPANY AND DEEMED A TOTAL LOSS. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
NHTSA complaint #11317531 — an unverified report by a vehicle owner.
at 97,000 milesMiller's Creek, NCFire
ELECTRICAL SYSTEM
WELL MY WIFE WAS DRIVING THE VAN ON THE EXPRESSWAY WAY LAST YEAR VAN JUST SHUTS OFF. IT WOULDNT START SO I PUT MY JUMPER CABLES ON IT AND IT FIRED RIGHT UP A FEW DAYS LATER WE WENT TO KMART IN THEIR FOR ONLY A GOOD 20 MINUTES THE DRIVE ALONE WAS ABOUT AN HOUR AND HALF COME OUT AND THE BATTERY WAS DEAD ONCE AGING. GO FIGURE THIS WAS WHEN KMART STOPPED SELLING BIGGER BATTERIES. SO I WALKED OVER TO AUTOZONE AND BOUGHT A NEW BATTERY INSTALLED IT AND IT STARTED UP. WHILE WE GOT HOME THEN HAD TO LEAVE AGING TO GO GET THE KIDS FROM SCHOOL THE BATTERY WAS DEAD KNOW WHEN I SAY DEAD THROUGH ALL OF THIS I MEAN THEIR WAS ENOUGH POWER TO HAVE THE VAN DOORS OPEN AND LIGHTS ON BUT NOT ENOUGH POWER TO TURN THE ENGINE OVER TILL IT CLICKS. SO HOOKED UP TO MY TRUCK JUMPED IT.SEEM TO DRIVE FINE SO WE WENT BACK TO AUTOZONE AND THEY CHANGED IT OUT WITH THE WARRANTY AND TESTED IT THEY SAID IT WAS A GOOD BATTERY BUT TO BE ON SAFE SIDE. WELL I STARTED TO DRIVE THE VAN I HAD TO GET JUMPED 4 TIMES BEFORE I STARTED TO DISCONNECT THE BATTERY WHEN IT WAS WARM OUT THE BATTERY WOULD LAST BUT ON THE COLD NIGHTS THE BATTERY WOULD STILL DIE. SO ONE DAY I SAID SREW IT I WENT TO DRIVE IT AND IT JUST WOULD START BELIEVE IT OR NOT I ONLY TOOK OFF THE AIR FILTER THINKING MAYBE IT CLOGGED WHILE I DID THAT AND TRIED STARTING IT IT BACK FIRED OUT THROUGH THE INTAKE CAUSING A FIRE ON THE AIR FILTER BOX PUT IT OUT SAID HELL WITH IT IT'S GOING TO THE DODGE DEALER IN WILKESBORO NC I PAID 1,700 TO HAVE THE TIPM REPLACED THEY SAID THAT'S WHAT WAS WRONG WITH IT SO I SAID OKAY. HERE IT IS A YEAR LATER AND NOW I AM GETTING A LITTLE UPSET AROUND THE SAME TIME IT WENT OUT LAST YEAR AND MY VAN IS STARTING TO GIVE ME THE SAME ISSUES SO I AM GOING TO HOPE THAT IT ISNT THAT BUT JUST TO BE ON THE SAFE SIDE THIS IS FOR LAST YEAR AND IF I HAVE TO PAY THAT PRICE AGING YES I'LL BE MAKING A NEW COMPLAINT TO
NHTSA complaint #11309421 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Laytonville, CA
POWER TRAIN
We purchased our 2012 Dodge Grand Caravan 1/2026. Only 85000 miles on it. After about a week or 2, when husband tried go start van to go to work early cold, morning, van wouldn't start easily. Sometimes he would wait up to a few hours and keep trying to start, eventually it would. But last 3 days, its gotten harder to start van.at all. Not cool. Why isn't this recalled, it seems ALOT of people have same issue..
NHTSA complaint #11731166 — an unverified report by a vehicle owner.
Laytonville, CA
ELECTRICAL SYSTEM
We purchased our 2012 Dodge Grand Caravan 1/2026. Only 85000 miles on it. After about a week or 2, when husband tried go start van to go to work early cold, morning, van wouldn't start easily. Sometimes he would wait up to a few hours and keep trying to start, eventually it would. But last 3 days, its gotten harder to start van.at all. Not cool. Why isn't this recalled, it seems ALOT of people have same issue..
NHTSA complaint #11731166 — an unverified report by a vehicle owner.
Laytonville, CA
FUEL/PROPULSION SYSTEM
We purchased our 2012 Dodge Grand Caravan 1/2026. Only 85000 miles on it. After about a week or 2, when husband tried go start van to go to work early cold, morning, van wouldn't start easily. Sometimes he would wait up to a few hours and keep trying to start, eventually it would. But last 3 days, its gotten harder to start van.at all. Not cool. Why isn't this recalled, it seems ALOT of people have same issue..
NHTSA complaint #11731166 — an unverified report by a vehicle owner.
Mount Airy nc, NC
ELECTRICAL SYSTEM
The fuel pump would run all night and going down the road the van would cut off...had it checked the tipm was bad
NHTSA complaint #11718989 — an unverified report by a vehicle owner.
Mount Airy nc, NC
ENGINE
The fuel pump would run all night and going down the road the van would cut off...had it checked the tipm was bad
NHTSA complaint #11718989 — an unverified report by a vehicle owner.
Mount Airy nc, NC
FUEL/PROPULSION SYSTEM
The fuel pump would run all night and going down the road the van would cut off...had it checked the tipm was bad
NHTSA complaint #11718989 — an unverified report by a vehicle owner.
Mount Airy nc, NC
ELECTRICAL SYSTEM
My van tipm went out..it would cut off going down the road the safety door locks was not working the fuel pump was running all the time with switch off
NHTSA complaint #11701716 — an unverified report by a vehicle owner.
St. Michael, MN
UNKNOWN OR OTHER
While driving, the vehicle will periodically shut down/lose all power. This appears to occur when a slight bump in the road occurs. The loss of power to the vehicle is obviously a significant safety issue. We have been able to restart it when switching to neutral and turning the key; however, this obviously isn't a safe solution while traveling down the highway with no power to the vehicle. This has occurred multiple times at varying speeds (30-70 mph) over the last few years - I am reporting it now as I was assuming/anticipating there would be a recall on this safety issue.
NHTSA complaint #11699639 — an unverified report by a vehicle owner.
St. Michael, MN
ELECTRICAL SYSTEM
While driving, the vehicle will periodically shut down/lose all power. This appears to occur when a slight bump in the road occurs. The loss of power to the vehicle is obviously a significant safety issue. We have been able to restart it when switching to neutral and turning the key; however, this obviously isn't a safe solution while traveling down the highway with no power to the vehicle. This has occurred multiple times at varying speeds (30-70 mph) over the last few years - I am reporting it now as I was assuming/anticipating there would be a recall on this safety issue.
NHTSA complaint #11699639 — an unverified report by a vehicle owner.
St. Michael, MN
ENGINE
While driving, the vehicle will periodically shut down/lose all power. This appears to occur when a slight bump in the road occurs. The loss of power to the vehicle is obviously a significant safety issue. We have been able to restart it when switching to neutral and turning the key; however, this obviously isn't a safe solution while traveling down the highway with no power to the vehicle. This has occurred multiple times at varying speeds (30-70 mph) over the last few years - I am reporting it now as I was assuming/anticipating there would be a recall on this safety issue.
NHTSA complaint #11699639 — an unverified report by a vehicle owner.
Hebron, CT
AIR BAGS
The driver's seat active headrest spontaneously deployed while my wife was operating the van. Luckily this did not cause an accident, but being hit in the back of the head by the headrest certainly can cause an accident in the future. Inspection shows the internal plastic latch mechanism broken, thus the spontaneous, unintentional deployment of the active headrest.
NHTSA complaint #11670987 — an unverified report by a vehicle owner.
at 130,000 milesAuburn, IN
ENGINE
The contact owns a 2012 Dodge Grand Caravan. The contact stated that while driving 70 MPH on the highway, the vehicle inadvertently shut off. The contact stated that the steering wheel became inoperable. The contact was able to pull over safely and restated the vehicle. The contact stated that the failure progressed over time and the vehicle failed to start. The contact stated that several unknown warning lights were flashing on and off. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 130,000.
NHTSA complaint #11661834 — an unverified report by a vehicle owner.
St. Joseph, MO
ELECTRICAL SYSTEM
CAR STALLS UNEXPECTEDLY WITH NO WARNING OR CHECK ENGINE LIGHT ON. INTERMITTENT OCCURRENCES. SOMETIMES INTERIOR LIGHTS STAY ON, SOMETIMES NOT. CAN USUALLY GET CAR RESTARTED RIGHT AWAY BUT NOT ALWAYS. HAS BEEN DOING THIS FOR AWHILE. NEVER KNOW WHEN IT WILL DO IT. HAS DONE IT AT ALL SPEEDS, WHILE PARKED AND WHILE IDLING. HAVE HAD BATTERY REPLACED AS WELL AS STARTER. SUSPECT WIN MODULE. SEE BELOW - APPROXIMATE DATE IS UNKNOWN. HAS BEEN DOING IT FOR SO LONG WE DON'T REMEMBER.
NHTSA complaint #11651093 — an unverified report by a vehicle owner.
at 183,000 milesLas Vegas, NVFire
ELECTRICAL SYSTEM
The contact owns a 2012 Dodge Grand Caravan. The contact stated that while the vehicle was parked, unoccupied, and turned off at the residence, she noticed that sparks and flames were coming from the overhead console. The flames then spread to the front driver's and passenger's side seats. The contact did not sustain any injuries. The fire department arrived and extinguished the fire. The fire department filed a report, which determined that the fire was caused by an electrical wiring failure. The vehicle remained at the residence. The insurance company was not made aware of the fire. The manufacturer was not made aware of the failure. The failure mileage was approximately 183,000.
NHTSA complaint #11648781 — an unverified report by a vehicle owner.
Eureka, CA
ENGINE
Smoke comes out from the corner of the hood by the antenna and fumes come from the vents it makes my eyes burn and my throat sore. I'm afraid it might catch on fire. I have had the oil changed the power steering fluid changed I had the radiator changed. I don't know where it's coming from but I do know it is not safe.
NHTSA complaint #11636519 — an unverified report by a vehicle owner.
Simi Valley, CA
ELECTRICAL SYSTEM
While driving engine was cutting out, stalling, hard to restart. Found the reason was thr TIPM. Found there was a safety recall R09 / NHTSA 15V-115 fuel pump Relay, however this was for other Fiat Chrysler models and not the Dodge Grand Caravan, please help me understand why? The TIPM within this caravan is the same TIPM installed is other Fiat Chrysler models and clearly the same danger concerns. I don't believe I need to tell the NHTSA how scary it was to be driving 65 on a freeway when this occurred putting my life and others around me in danger of possibly losing control of a vehicle. Then learn this same TIPM was part of a large recall, but only on some models and not all. Makes absolutely no sense. I would ask that this prior recall be extended to all models with this TIPM installed as I can only imagine how many others have experienced this; God forbid and accidents were caused. Thank you for your time.
NHTSA complaint #11635962 — an unverified report by a vehicle owner.
Simi Valley, CA
FUEL/PROPULSION SYSTEM
While driving engine was cutting out, stalling, hard to restart. Found the reason was thr TIPM. Found there was a safety recall R09 / NHTSA 15V-115 fuel pump Relay, however this was for other Fiat Chrysler models and not the Dodge Grand Caravan, please help me understand why? The TIPM within this caravan is the same TIPM installed is other Fiat Chrysler models and clearly the same danger concerns. I don't believe I need to tell the NHTSA how scary it was to be driving 65 on a freeway when this occurred putting my life and others around me in danger of possibly losing control of a vehicle. Then learn this same TIPM was part of a large recall, but only on some models and not all. Makes absolutely no sense. I would ask that this prior recall be extended to all models with this TIPM installed as I can only imagine how many others have experienced this; God forbid and accidents were caused. Thank you for your time.
NHTSA complaint #11635962 — an unverified report by a vehicle owner.
Florence, AL
POWER TRAIN
After talking to others and researching and reading reports this seems to be another ghost problem: Driving around town this issue doesn't usually occur but, on a long drive and coming to a stop or near stop such as a traffic light and/or in traffic my van starts to die. Depending on how long I am going to be stopped or slowed down to a crawl I either have to keep one foot on the brake while accelerating or switch to neutral. When switched to neutral I have to keep a foot on the accelerator while switching back into drive. Sometimes turning the ignition off and back on helps, usually not. The danger is the risk of being rear ended or stalling when pulling into traffic.
NHTSA complaint #11626583 — an unverified report by a vehicle owner.
Florence, AL
ENGINE
After talking to others and researching and reading reports this seems to be another ghost problem: Driving around town this issue doesn't usually occur but, on a long drive and coming to a stop or near stop such as a traffic light and/or in traffic my van starts to die. Depending on how long I am going to be stopped or slowed down to a crawl I either have to keep one foot on the brake while accelerating or switch to neutral. When switched to neutral I have to keep a foot on the accelerator while switching back into drive. Sometimes turning the ignition off and back on helps, usually not. The danger is the risk of being rear ended or stalling when pulling into traffic.
NHTSA complaint #11626583 — an unverified report by a vehicle owner.
Florence, AL
FUEL/PROPULSION SYSTEM
After talking to others and researching and reading reports this seems to be another ghost problem: Driving around town this issue doesn't usually occur but, on a long drive and coming to a stop or near stop such as a traffic light and/or in traffic my van starts to die. Depending on how long I am going to be stopped or slowed down to a crawl I either have to keep one foot on the brake while accelerating or switch to neutral. When switched to neutral I have to keep a foot on the accelerator while switching back into drive. Sometimes turning the ignition off and back on helps, usually not. The danger is the risk of being rear ended or stalling when pulling into traffic.
NHTSA complaint #11626583 — an unverified report by a vehicle owner.
Florence, AL
AIR BAGS
Greenway CDJR in Florence Alabama did the T33 airbag recall on my Grand Caravan. I recently found out while investigating another issue that they had taken a shortcut and the work wasn't properly or thoroughly done. The recall was to correct an issue with exposed wiring and the remedy was to install a protective sleeve. Rather than remove the retaining clip to install the whole length of sleeve they cut the sleeve to fit up to the clip leaving wiring unprotected. Greenway is under new ownership as Singing River CDJR. I contacted the general manager and sent pics and informed him I couldn't put the air bag assembly back in until the work was done. On October 31st this year he said he would have an advisor contact me to schedule an appointment. I haven't been scheduled nor heard back. I fear this has happened to more vehicles than just my own. In addition to not having a driver side airbag now I also don't have a horn as it is part of the assembly. The sleeve is supposed to be 6mm. It was cut short.
NHTSA complaint #11626362 — an unverified report by a vehicle owner.
Florence, AL
EXTERIOR LIGHTING
On my Grand Caravan the engine randomly dies when my headlights are on bright. I haven't been able to find the problem. I have read where others are having the same problem but not sure they have associated the problem to the high beam lights. Last year when the dealership supposedly did the T33 recall it stopped doing it for two months then started happening again. It only happens with my high beams. The dangers are that, unable to use my high beams, I may not see wildlife running out into the road on dark highways until it is too late. Also, if this happens in traffic, especially in turns or curves, there is temporary loss in propulsion, power steering, power brakes, etc. I believe this to be a widespread problem that most haven't associated with the headlights. When it happens all of the dash lights come on as if the ignition was just turned on. I guess one more danger is that a driver, unaware of what is happening, may try accelerating when the engine has died which could cause sudden acceleration when the engine power restores.
NHTSA complaint #11626375 — an unverified report by a vehicle owner.
Florence, AL
ELECTRICAL SYSTEM
On my Grand Caravan the engine randomly dies when my headlights are on bright. I haven't been able to find the problem. I have read where others are having the same problem but not sure they have associated the problem to the high beam lights. Last year when the dealership supposedly did the T33 recall it stopped doing it for two months then started happening again. It only happens with my high beams. The dangers are that, unable to use my high beams, I may not see wildlife running out into the road on dark highways until it is too late. Also, if this happens in traffic, especially in turns or curves, there is temporary loss in propulsion, power steering, power brakes, etc. I believe this to be a widespread problem that most haven't associated with the headlights. When it happens all of the dash lights come on as if the ignition was just turned on. I guess one more danger is that a driver, unaware of what is happening, may try accelerating when the engine has died which could cause sudden acceleration when the engine power restores.
NHTSA complaint #11626375 — an unverified report by a vehicle owner.
Florence, AL
ENGINE
On my Grand Caravan the engine randomly dies when my headlights are on bright. I haven't been able to find the problem. I have read where others are having the same problem but not sure they have associated the problem to the high beam lights. Last year when the dealership supposedly did the T33 recall it stopped doing it for two months then started happening again. It only happens with my high beams. The dangers are that, unable to use my high beams, I may not see wildlife running out into the road on dark highways until it is too late. Also, if this happens in traffic, especially in turns or curves, there is temporary loss in propulsion, power steering, power brakes, etc. I believe this to be a widespread problem that most haven't associated with the headlights. When it happens all of the dash lights come on as if the ignition was just turned on. I guess one more danger is that a driver, unaware of what is happening, may try accelerating when the engine has died which could cause sudden acceleration when the engine power restores.
NHTSA complaint #11626375 — an unverified report by a vehicle owner.
Olney, IL
UNKNOWN OR OTHER
While driving around 30mph, the van completely shut down. With nowhere to pull over on the right, and to avoid an accident, I turned left onto a side road. I quickly realized I had no power steering or brakes. I had 2 children in the vehicle and school had just let out. Luckily there was no accident. With no brakes, I just coasted until I came to a stop on the side of the road. I wasn’t able to move the shifter into park. After a few minutes, everything came back to life. I was able to shift to park, start it up and drive away. No warning lights came on. No check engine light. This situation could have become really bad, really quick.
NHTSA complaint #11622047 — an unverified report by a vehicle owner.