59 of the 656 complaints about the 2013 Dodge Grand Caravan are about the other systems — 9% of everything reported for this model year. Half of the failures with a mileage on record happened before 95,000 miles.
59
Complaints
1
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
UNKNOWN OR OTHER
1 is the Tipm stopped working and dodge says the recall isn't for my VN# doesn't match recall , was lucky it didn't fail in traffic. 2. No recall on failed brake booster which could cause brake failure.
NHTSA complaint #11695199 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
this is the fourth time i am filing a complaint. My 2013 dodge grand caravan completely dies and looses all power going over 50 miles per hour. no warning, no codes appear, nothing. looses all power, power steering, brakes, etc. have to get to side of road, wait 20 minutes, then car will start. this has happened now over 25 times. The latest time i was driving on the expressway and the vehicle behind me almost crashed into me. this continues to be a safety issue and it is unclear as to why dodge is doing nothing about this despite multiple complaints by hundreds of drivers. I have spent $3000 so far trying to fix this to no avail, new battery, fuel pump, fuel filter, TPM relay, new keys, new programming, still happens. case manager from 2023 told me to take to dodge dealer, spent additional $800, but they had no root cause. happened again. case manager told me to take to a different dodge dealer for second opinion. No codes, no root cause, but charged $400 diagnostic fee. When is Dodge going to do something about this? How many complaints are needed? does someone have to get injured? just tell me how to fix it, that is what i and thousands of others this happens to need to know before someone gets killed.
NHTSA complaint #11683960 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Driving down the road and my van cuts off. After leaving about 15 minutes it starts back up. I can go around 500 miles between cut offs. Had to 2 different garages with no solution. Replaced fuel pump, did not help. This is very dangerous especially on major highways.
NHTSA complaint #11665479 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
While driving my van it will randomly shut off, it starts back up right away after I get to a safe location to do so but this is very dangerous. I've taken it to shops and they cannot replicate it and there are no codes on the reader to indicate any issues.
NHTSA complaint #11643944 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
It won’t start right away,takes a lot of attempts to start and worse part is Vehicle is Running and suddenly turns off totally or die and it scares me and my Family.That way it’s really hard what to do because steering is out of balance and just stop wherever you at.This happens many times
NHTSA complaint #11621095 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
This morning the headrest on the passenger side was deployed the van was parked in driveway overnight. Not sure how this happened. I feel this is a safety issue. If I was driving and someone was sitting in that sit that could have hurt them. This is a default on your vehicle .Please contact me.
NHTSA complaint #11608064 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Doors make loud buzzing sound every time opened
NHTSA complaint #11606342 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
this is the third time i am filing a complaint. My 2013 dodge grand caravan completely dies and looses all power going over 50 miles per hour. no warning, no codes appear, nothing. looses all power, power steering, brakes, etc. have to get to side of road, wait 20 minutes, then car will start. this has happened now over 16 times. The latest time with my grandchild in the car, the vehicle behind me almost crashed into me. this continues to be a safety issue and it is unclear as to why dodge is doing nothing about this despite multiple complaints by hundreds of drivers. I have spent over $3000 so far trying to fix this to no avail, new battery, fuel pump, fuel filter, TPM relay, new keys, new programming, still happens. will never buy another dodge/chrysler again, and have told family and friends the same potential hazard of this brand.
NHTSA complaint #11602857 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Driver's-side, rear-passenger sliding door in stuck in locked position. It is available for inspection. Without the use of this door passengers can be trapped in the van during an emergency. There are many others with this problem a simple search online can confirm it.(this page alone is evidence this is and has been a persistent issue: [XXX] ) No it has not been inspected by manufacturer, police, insurance representatives or others. There were no warning signs when this issue appeared. It first appeared November of 2023. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11595240 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Front seat passenger headrest has deployed. Vehicle was not in an accident. Don’t know when it happened. I noticed it when a friend was getting in the car. Who is responsible for this one? And I am afraid the driver headrest will deploy when I am driving.
NHTSA complaint #11583497 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
It is unknown at this time what is wrong with the vehicle. The problem started two weeks ago. Initially after driving sustained highway speeds, the van will hesitate to brake when driving through town. When approaching a stop it would stutter to a stop and then stutter to drive again when pressing the gas, the delay was about 2-3 seconds. In two weeks time with approximately 200 miles driven, it started stalling at stops. Once at a traffic light and also at a stop sign. These incidents happened in the same day and since then, it had not been driven due to it being a major safety concern. It has been taken to an auto shop that has run the full diagnostics on it and the computer system is not catching any issues, there are no lights are on the dash. After the engine stalls, it runs if it is turned off and back on again. The brakes, rotors, and tires were replaced when I started noticing that there was an issue with stopping, I figured the problem was that they needed replaced since I have owned the vehicle 2 years and it hadn’t been done since I purchased the van. March 17 was the date it stalled twice and it was the only time the engine stalled in the past two weeks.
NHTSA complaint #11578576 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Ignition problems the vehicle would not start I had to have roadside come jump my vehicle off. After letting the vehicle run for about 30 minutes I shut it off and waited a minute and it started up fine. After about 3 hours of sitting I went out to the vehicle and it wouldn't start. I had to put It in neutral and it tried starting until it ran out. After turning the wheel and playing with the key it finally cranked over. I know there have been recalls regarding the tpim. It is available for inspection upon request.
NHTSA complaint #11542456 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The 2013 Dodge Grand Caravan side door locks malfunctioned. While they were unlocked one side would not open causing potential safety concern if in an accident. The other side would not lock even when lock is activated. I took the door panels off and was able to free the stuck lock but now both door actuators make a buzzing sound and i am afraid of failure again. I also sometimes transport my elderly parents who would have difficulty getting out if it malfunctioned. I have not taken to a shop yet but will have to get it fixed. There is a 15 year 150,000 mile warranty extension on the 2015-2017 years but not prior with same actuator. My vehicle only has 140,000 miles and should be covered but is not. There were no signs of the issue before it happened.
NHTSA complaint #11541281 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
A gear part was found within the Transmission when the transmission pan was removed. The Vehicle did not give any warning signs or any faulty messages of the part that was broken. The car dealer then proceeded to flush the transmission which caused the transmission to fail completely. This is due to the fact that there was not a transmission fault error displayed on the panel to indicate a problem or concern. The dealer also stated that after flushing the transmission, the service technician test drove it and confirmed that it was shifting correctly. When I paid and drove it off the lot, the car buckled, stopped in the middle of traffic, and I was unable to drive it at that moment, and was not able to reverse. This caused a safety issue that was unnecessary not only for me but other drivers on the road. After pushing it to the side of the road, I managed to re-start it several times, and managed to take it to a professional Transmission service center called Miramar Transmission and they determined that there was a problem, and the engine light should have come on indicating that there was a problem. The dealer that did not help but actually helped to exacerbate the problem (Pedder in Poway, CA) should not have flushed it with the knowledge that a gear was the known culprit or defect. It is a known fact to NEVER FLUSH a transmission with known internal issues.
NHTSA complaint #11524434 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Engine began having troubles starting & stalled out while we were driving.
NHTSA complaint #11508939 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The vehicle accelerates starting at 35mp, but usually, at 40 mph, the vehicle will not start: the vehicle starts after several jump starts, and the vehicle cuts off in mid-drive while doing any speed above 30mph. THIS HAPPENS EVERY TIME I TRY TO START THE VEHICLE. THIS HAS HAPPENED EVERY DAY SINCE 10/06/2022, WHEN I LEASED THIS VEHICLE.
NHTSA complaint #11493953 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The passenger-side sliding back door does not work properly all of the time. It closes and the back of the door is protruding from the side. The door requires several times to close for example: slide door closed, notice the protrusion, pull the handle and the door back toward the back of the van, pull the handle outward, it starts to close and again does not latch. Sometimes it takes one repeat, sometimes several and sometimes it will close immediately. If it doesn't close, I have to look at the door closure indicator on the dashboard. The other day I did not notice and a state patrol officer keep pointing at me with strange gestures until I figured out my front-seat passenger did not get the door to latch. The drive-side door does not have the problem.
NHTSA complaint #11493866 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
In August 2022, my 2013 Dodge Grand Caravan began having a hard time starting; the engine would not turn over. It took 2-4 times of inserting the key fob and trying to start the van. I took it to O'Rielly's where they checked the battery. It was bad, so I had it replaced. Sunday, Sept. 18, 2022, my van began having the same issue. At lunch today, I tried to start the van. It turned over, but immediately died. I took out the key fob and attempted to start the van again. It turned over. Leaving work this afternoon, I had to try 2 times to get the engine to turn over, but it immediately died. The third time it would not turn over. The fourth time, it turned over, so I pressed the gas pedal to keep it from dieing. This evening after the van had cooled down I went out to see if it would start. I tried 6 times and the engine never would turn over. There have also been multiple occasions where the van will idle low while waiting at a stoplight or for a train. I researched recalls and found that there is a P54 recall for the fuel pump relay for 2013 Dodge Grand Caravans, however my VIN is not part of the recall.
NHTSA complaint #11485563 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
As of March 2022, the van has shut down while driving on the interstate. The steering wheel, brakes and vehicle become hard to use. The van will slow quickly and has come close to causing an accident on multiple occasions. When along the side of the road, its then a challenge to get the van to start. It will crank with no fire. This has occured over 10x and is occurring more frequently with time. Along with the shut down I have had issues with the vehicle not starting. It will crank with no fire. Several mechanics have replaced and wormed on the vehicle with no luck to the conclusion. Things changed: TIPM, engine computer, fuel pump, starter. I purchased this vehicle jan 2 2022.
NHTSA complaint #11484920 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Over the time we have owned this vehicle the sliding side doors have stopped working & then started. Recently both doors lost power completely . I have read that this is a very common problem with these Vans but the doors when power is lost can not be opened at all from the inside making the passengers crawl out the windows, front doors, or back hatch. If this were a fire, wreck, or emergency this would be a death trap. When calling dealerships to attempt to find a fix or help we have been told time and time again that this is a common problem in these vans.
NHTSA complaint #11476070 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Every time upon exiting the vehicle there is a loud, annoying buzzing sound that happens. We use the vehicle for deliveries and the noise is driving all of our employees crazy, it's extremely agitating. We looked online and found that it is the door lock actuator that seems to be the problem, but the price to fix it is around $650. We may have decided against buying the vehicle if we knew that this was an issue and was so expensive to fix, it's slowly driving us all crazy.
NHTSA complaint #11458232 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Loss of propulsion power while driving. Sounds like the fuel pump is running even after car is turned off. Battery will drain after a couple hours.
NHTSA complaint #11457646 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The car completely shuts off and leaves me stranded in the middle of the street.
NHTSA complaint #11454543 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Vehicle stops running without warning at random times while driving. Power steering and brakes stop working and vehicle is difficult to control, or to pull off the road to a safe location. Have not had it looked at by a mechanic yet. Car is sitting because it’s too dangerous to drive.
NHTSA complaint #11443087 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The back passenger sliding door makes a loud buzzing noise when opened and closed.
NHTSA complaint #11428601 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My vehicles automatic locks are malfunctioing. Passenger back sliding door does not lock at all. Drivers side sliding back door does not open because its stuck in loxked position. Drivers side window geys stuck open.
NHTSA complaint #11426235 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MY DRIVERS SIDE REAR SLIDING DOOR WILL NOT UNLOCKED MANUALLY OR WITH THE KEY FOB OR WITH THE UNLOCK BUTTON IN THE VAN. SO THIS DOOR WILL NOT OPEN AT ALL. IT'S STUCK SHUT. ALSO WHEN I PRESS THE UNLOCK BUTTON INSIDE THE VAN AND ON THE FOB IT MAKES A LOUD BUZZING NOISE. THIS HAPPENED LAST EVENING AFTER I HAD LOADED MY KIDS IN THE CAR TO GO HOME AND PARKED IN THE DRIVEWAY. I WAS UNABLE TO GET MY 1 YEAR OLD OUT OF HER CAR SEAT FROM THE REAR DRIVERS SIDE SLIDING DOOR. THIS IS DEFINITELY A SAFETY HAZZARD. WHAT IF THAT WAS THE ONLY WAY OUT OF THE VEHICLE DUE TO AN ACCIDENT. WE WOULD BE TRAPPED.
NHTSA complaint #11404613 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
SLIDING DOOR GET STUCK IN A LOCKED POSITION AND CANNOT OPEN. FOB DOESN'T WORK OR MANUAL LOCK DOESN'T WORK.
NHTSA complaint #11353418 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE VEHICLE WILL STOP WHILE DRIVING. IT CUTS OFF AFTER STARTING AND SOMETIMES TAKES UP TO 10 MINUTES JUST TO START IT. THE BATTERY IS DYING DAILY AND HAS TO BE JUMPED OR DISCONNECTED JUST TO START IN THE MORNING. HAVE READ SEVERAL COMPLAINTS AND ALL END UP HAVING TO BYPASS OR CHANGE THE TIPM FUSE BOX. IT WAS DEFECTIVE ON 2011 AND 2012 MODELS. THE ISSUE STILL EXISTS ON THE 2013 MODEL.
NHTSA complaint #11310319 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
WHEN I WAS DRIVING MY CAR AND COMING TO A STOP THE ENGINE WOULD SUDDENLY SHUT OFF. ALL LIGHTS WOULD REMAIN ON BUT MY POWER STEERING WOULD GO AWAY AND THE RPM'S WOULD DROP TO 0. WHEN I WOULD TRY TO START IT AFTER PULLING OVER (MANUALLY CRANKING THE STEERING WHEEL) THE CAR WOULD TURN OVER, START, AND THEN SHUT OFF IMMEDIATELY. THEN RANDOMLY, USUALLY AFTER 15 MINUTES, THE CAR WOULD START UP LIKE NORMAL AND STAY ON WITHOUT INCIDENT. THIS HAPPENED TWICE WITHIN 5 MINUTES OF EACH INCIDENT.
NHTSA complaint #11308901 — an unverified report by a vehicle owner.