51 of the 313 complaints about the 2019 Dodge Grand Caravan are about the other systems — 16% of everything reported for this model year. Half of the failures with a mileage on record happened before 31,000 miles.
51
Complaints
1
Crashes
1
Fires
2
Injuries
Filed with NHTSA, in their own words.
UNKNOWN OR OTHER
The sliding door lock actuator froze there was an extended warranty on them for 10 years or 100,000 miles. Mine went out at 129,000
NHTSA complaint #11717650 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My family and I were getting ready to leave the house and the passenger sliding door stopped working and is stuck in the locked position.
NHTSA complaint #11710226 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
2019 dodge caravan, have taken in for every oil change, we used manual to take in with mileage milestones, recently had tires on and a good look over before going on vacation. Transmission randomly failed us on freeway with 4 young children leaving us stranded.
NHTSA complaint #11705773 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The back up camera is inverted. It shows perfect on the screen. Just inverted. There is a known recall for other 2019 dodge vehicles for the same issue. NHTSA 25E052. How is the grand caravan not included in this. They are having the exact same issues.
NHTSA complaint #11704609 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
So i purchased this van Oct 7.2025. From the day i took it. The doors and trunk going crazy openning on its own. Placing my kids and pets in danger. Alarm going off going crazy and locking our family in the van. Took up to 30 mins to get in and out. I had safe 2019 van soors werent electric never had this issue. Van just stopped in the middle of highway. I was almost hit by semi truck? I was so scared. I went into safeway. Last week. I came out all doors .trunk were open alarm .screamming. my dog was no where to be found. Thank God he had hid under the seat he was freaking out. Im so scared and nervous for our safety. Dealer showed me car faxx. I dont believe they knew about this. Claims it only happens with me but I do not velieve that. From the moment i took it. Wasnt working properly. Now asking me to pay for repairs i will never buy a used car ever again.
NHTSA complaint #11700955 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Recently while leaving home my van started to make a type of noise. I cant quite describe it as it wasn't very whistling or clicking it was just an abnormal sound that it had not been making and I could hear it more when turning my wheel to the left. It started to jump while I drove. Like it was fine then would just jolt forward. When putting it in park I noticed that it wasn't making noise in the neutral position. But then when I was going to drive again it did not want to go forward. And at the first few tries I was able to reverse it. It did not want to accelerate and when I tried it would make a revving noise like if I was trying to race. I reversed and parked and my husband put some transmission fluid thinking that was the problem. The noise stopped and I was able to drive it briefly without the issues but then as I got further if started again and I had to get back home. It completely stopped accelerating and my husband and son had to push it. And once it got some speed j was able to accelerate just a little enough to drive it home. At home it stalled on me again and I was stuck in the middle of the street trying to reverse. Thats when my husband and son got back to push. It was a very scary situation as I had all my little children with me. And not only that it was so hot and we got stuck in the heat with the vehicle stalling. Now we had a mechanic look at if and they say it's the transmission. So I of course googled transmission problems to find there have been other issues with transmission in the 2019 models but mine wasn't part of the recall according to the Vin #. Please look into this further as these vehicles should not be on the roads stalling out at random. Which had also happened to me previously but I did not think transmission at the time. And that time was even more terrifying I was getting onto the highway from the access road and it stalled right there.
NHTSA complaint #11684668 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Left sliding door latch is stuck in lock position. In case of emergency passengers (2 daughters) would be trapped inside. There is currently a class action lawsuit for previous models but it was only settled for 2017 and 2018 models. I was given a quote of $2000 from a dodge dealer to fix the issue when it is a clearly known faulty design/part.
NHTSA complaint #11673757 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Driving on expressway with cruise control engaged, approx 76 mph. Cruise control would not disengage by braking, canceling or turning off system. I was able to brake with the cruise fighting to accelerate the vehicle. The brakes were smoking and smelled burning during the incident. Drove approx 1/4 - 1/2 mile braking like this in order to safely get over to the right lane and exit the expressway. I did not try to use neutral because I needed the power to keep speed to safely change lanes in heavy traffice to get out of the middle lane on expressway. Was able to shift to park and turn car off. When restarted to tow vehicle the cruise system was still engaged but it was only put in neutral (not drive) to get vehicle on the tow truck. Towed to dealership. No report back yet from dealership. So terrifying!!!
NHTSA complaint #11670240 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The sliding door actuator to the driver's side is locked shut and this causes a large safety concern for my children in the back seat. If there was a car accident and this door is locked shut and unable to open it could be the difference between life and death for my children.
NHTSA complaint #11662189 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Power sliding Door lock actuators failed. First started experiencing problems with the doors at 75,000mi clicking noises and then at 90,000 miles the drivers side door became stuck shut. This poses a risk of my car seat aged and disabled children to be stuck locked in the vehicle in the event of a crash or fire. The second door began clicking near 93,000 miles and is now stuck locked as well. On 4/5/25 I received a warranty extension notice from Fiat Chrysler Automobiles stating a warranty extension on the part and repairs however my vehicle has passed the mileage upon receipt of their letter. When I contacted FCA US LLC Customer Care they refused to further extend the warranty for repair even after a supervisor agreed that this a safety concern and that he would not be comfortable with his family riding in a vehicle that risks them being trapped. Upon further research I have found that FCA has known about issues with the lock actuators dating back as far as model years 2015-2017 in which the warranty was extended to 15yrs/150,000 miles. This puts over 500,000 families at risk of being trapped in their vehicles in the event the lock actuators fail. This should be a safety recall with no mileage restriction as it puts millions of people at risk of death or serious injury if they were to be trapped in their vehicles.
NHTSA complaint #11653930 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The vehicle was running on idle parked after being driven and on for less than 20 minutes. I started the van at 8:35. Drove away at 8:41, let it run on idle for 5 minutes, drove away, let it idle for 2 minutes at 9:04, drove away, let it idle at 9:06 and was smoking and had flames by 9:23 when we noticed it. The heat gauge didn't change, there was no indication that my engine was on fire or there was any issue. It drove fine, no smell, nothing. We have zero idea what happened other than it started in the engine compartment. Is it currently still sitting in the parking lot that it was pushed to away from the building as to not cause more damage to the building. It was sitting outside a building, so everyone inside and outside were in the area of smoke and flames. There is not a police report, but there is a fire report. I can email that over if needed. I'm still waiting for the fire marshalls final report. I also have active videos of it with flames shooting out of the engine and from under the hood if needed that I can email over.
NHTSA complaint #11632565 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My 2019 Dodge Grand Caravan GT driver side sliding door is jammed shut and locked. I took it to 2 dealerships near me and both want almost $1000 per door to fix. The actuator is out and they said the loud noise when opening and closing the passenger side sliding door is a sign that door is also about to go out. My VIN doesn’t fall into the recalls. This seems like it is a hazard. If both doors indeed get stuck then how do you get car seats in and out? Isn’t it dangerous if other kids have to climb in and out the front doors? I’m so confused how this isn’t a recall when it will be dang near impossible to move car seats and kids through front doors or even moving 3rd row to get in and out and put back up for it to be sat in. What do you do in event of a crash if you can get kids out? Please help! This has been going on since March 2024.
NHTSA complaint #11625703 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My airbag light goes on intermittently. I have no idea why. I took it to an independent repair shop and they said that they could not help me, I needed to check with the dealer to see if there was a recall. I checked for recalls, and there was no recall. Additionally, the tire pressure sensors also turn on intermittently even when tire pressure is correct.
NHTSA complaint #11623809 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Cylinder 2 misfire code p0302. I replaced the spark plugs, coil, and injector. Code still remains. Vehicle seems to run fine.
NHTSA complaint #11622167 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My two side doors make a buzzing sound when I try to lock and unlock doors. The doors are not locking when I push the lock button. This is a safety hazard for my children.
NHTSA complaint #11620801 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My 2019 Dodge Grand Caravan GT driver side sliding door is jammed shut and locked. I took it to 2 dealerships near me and both want almost $1000 per door to fix. The actuator is out and they said the loud noise when opening and closing the passenger side sliding door is a sign that door is also about to go out. My VIN doesn’t fall into the recalls. This seems like it is a hazard. If both doors indeed get stuck then how do you get car seats in and out? Isn’t it dangerous if other kids have to climb in and out the front doors? I’m so confused how this isn’t a recall when it will be dang near impossible to move car seats and kids through front doors or even moving 3rd row to get in and out and put back up for it to be sat in. What do you do in event of a crash if you can get kids out? Please help! This has been going on since March 2024. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11616286 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
UNKNOWN The reverse camera does not function properly when the vehicle is hot or when the vehicle is in a hot environment. It consistently fails to show a picture of what is behind the vehicle when the vehicle is left in the sun or when the vehicle has been running and the engine is still hot. The vehicle is available for inspection. The problem has not been inspected by an independent service center. Nor has the vehicle been inspected by the manufacturer, police, insurance representatives or others. There are no warning lamps or messages. However, when it's hot outside the vehicle, the speedometer screen on the driver's dashboard is faded. It stays faded until cabin cools down and then it no longer looks faded. Each time it fades, the reverse camera doesn't work. When the outside environment is cold outside the speedometer screen and reverse camera work fine.
NHTSA complaint #11603824 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The door locks and right passenger sliding door has failed and continues to do so on my vehicle.There is a buzzing sound when the doors lock and although the locks go down ,the right passenger sliding door is not really locked. on at least 2 separate occasions my 4 year old grandson was able to open the door while the vehicle was in gear and moving at speed. Another occasion I was at a red light and a person was able to open the right passenger sliding door, the alarm went off and scared him and truthfully me too ,the left passenger sliding door doesn't have this problem. Because of this I am aware now if any of my doors lock ,although the buttons go down.
NHTSA complaint #11588698 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My 2019 Dodge Grand Caravan GT driver side sliding door is jammed shut and locked. I took it to 2 dealerships near me and both want almost $1000 per door to fix. The actuator is out and they said the loud noise when opening and closing the passenger side sliding door is a sign that door is also about to go out. My VIN doesn’t fall into the recalls. This seems like it is a hazard. If both doors indeed get stuck then how do you get car seats in and out? Isn’t it dangerous if other kids have to climb in and out the front doors? I’m so confused how this isn’t a recall when it will be dang near impossible to move car seats and kids through front doors or even moving 3rd row to get in and out and put back up for it to be sat in. What do you do in event of a crash if you can get kids out? Please help!
NHTSA complaint #11588508 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Sliding door lock acuators have issues havr already replaced passenger side because it wouldn't lock. Now driver side sliding door acuator is stuck locked.
NHTSA complaint #11584882 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The driver side sliding door locking mechanism is locked and will not open using the button or manually. Therefore, that door will not open at all. If that passenger needed to escape the vehicle quickly it would not be possible. It also makes repairing the mechanism more difficult and the cost for these repairs at a dealer are very prohibitive. It appears that this is an ongoing issue with Dodge Grand Caravans and like models and seems like an unsafe planned obsolescence of the parts that are supposed to be make this vehicle safer. No codes are registering on the dashboard.
NHTSA complaint #11578194 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
While driving car changed gears Into neutral. Gear shift in park but it showed it was still in reverse.power door would not open while dash showed in reverse.
NHTSA complaint #11577014 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My check engine light came on in November 2023 and the code was a cylinder 2 misfire, so I had new spark plugs, ignition coil, and intake gaskets put in. About 2 days later, my check engine light came back on. I went back to the shop and was told it could be a number of things, but was not provided any set explanation. I then noticed that they engine light will turn off randomly, but then come right back on, so I thought it might be a wiring issue. I took my vehicle to my mechanic for diagnostic, due to my check engine light still being on after having the spark plugs, ignition coil, and intake gaskets replaced within the last 6 months. My mechanic said that my vehicle needs a new cylinder head, and that he has seen this same issue with several other Dodge Grand Caravans, and that another vehicle with the same parts was recalled for the same problem.
NHTSA complaint #11574527 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My 2019 Dodge Grand Caravan GT driver side sliding door is jammed shut and locked. I took it to 2 dealerships near me and both want almost $1000 per door to fix. The actuator is out and they said the loud noise when opening and closing the passenger side sliding door is a sign that door is also about to go out. My VIN doesn’t fall into the recalls. This seems like it is a hazard. If both doors indeed get stuck then how do you get car seats in and out? Isn’t it dangerous if other kids have to climb in and out the front doors? I’m so confused how this isn’t a recall when it will be dang near impossible to move car seats and kids through front doors or even moving 3rd row to get in and out and put back up for it to be sat in. What do you do in event of a crash if you can get kids out? Please help! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11574159 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My engine light came on reading stated #2 misfire. I have had spark plugs, wires, coil boot intake gaskets replaced. Now #2 misfire is reading a permanent code. I need to know why this is not a recall on my van there are reports of thousands of Dodges having this happen and has become quite costly for me. I'm afraid to drive the vehicle because it could apparently cause my valves to crack and cost a large amount of money to repair I'm [XXX] very sickly, I also still make payments on the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11562924 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
On 2019 Dodge Grand Caravan the side sliding door does not lock. When van is locked, the side sliding door can be opened from the outside (similar issue was reported on 2016 models) while van is supposedly locked. Safety and theft problem.
NHTSA complaint #11558873 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Sliding passenger door does not lock. If the car is locked and someone opens that door, the alarm goes off.
NHTSA complaint #11552252 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The passenger side door actuator, which is responsible for unlocking and locking the door, has failed on my van. The door remains in the unlocked position and will not close. The previous poses a risk to the safety of my family since the lock will not engage. The problem with the actuator is that it does not allow the automatic locks to engage, which Dodge has installed to prevent carjackings. This issue arose approximately two months ago, and after searching online, I have noticed that this is a common failure on Dodge Grand Caravan models from the 2010s to their last year of production. My van is a 2019 model; the door actuator failed shortly after the warranty expired. The local Chrysler Jeep Dodge Ram FIAT Dealership quoted me a minimum of $1200 to fix the problem. In the past, they issued a warranty extension from 3 years or 36,000 miles to 15 years / 150,000 miles for failed actuators; they limited it to 2015-2017 models. The warranty bulletin is posted on the NHTSA website; it is dated November 10, 2021 Hopefully, you can help. My issue with the unlocked position is bad; there are others whose doors remain in the locked position, posing a serious risk, especially when people find themselves in accidents in those Dodge Grand Caravans with failed actuators.
NHTSA complaint #11551443 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The lock actuator on the rear driver's side door has seized in the locked position. I have two small children that require car seats and assistance with seat belts. If there was an accident, I'd be unable to open said door to get my child out of the vehicle without having to go around and climb through the other side, around another car seat. The only indicator that there's something wrong is that the dash display says to unlock the door to open it. I've researched online and this appears to be a known issue that Dodge doesn't fix, but it seems to be quite a safety hazard that must be addressed.
NHTSA complaint #11544289 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Electrical: Intermittently, the headlights will dim for a second then return to normal—whether at an idle at a traffic light/stop sign, or at highway speeds. The turn signal will also pause briefly, breaking the normal clicking rhythm. Sliding door: The sliding door (Driver side) just began experiencing problems on 08/10/2023—upon completing the opening cycle, the door would not latch in the open position, accompanied by a clicking sound. When closing the door, it would stop short of latching closed—again accompanied with the clicking sound. It would click 3-4 times, then stop—the door remaining ajar. This happens regardless the mechanism used to operate the procedure: the button on the console above the dash, the button near the manual door opener (on center pillar), the button on the remote, as well as the exterior door handle. The door will open/close latching properly with manual operation.
NHTSA complaint #11537931 — an unverified report by a vehicle owner.