Owners have filed 480 complaints
about the 2014 Dodge Grand Caravan with NHTSA between 2014 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 8 of 28 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 37
Against the median year of the Dodge Grand Caravan. 50 means typical for this
model; 100 means roughly double.
Severity — 62
12.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 58
34% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2014 compares with every other Dodge Grand Caravan
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
1438.9%
Head Restraint
822.2%
Latch
38.3%
Door
38.3%
Pressure Monitoring AND Regulating Systems
25.6%
Defroster/Defogger/Hvac System
25.6%
Ignition
25.6%
Power Window Devices AND Controls
25.6%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
268.5%
1,000 – 9,999 miles
299.5%
10,000 – 24,999 miles
3411.1%
25,000 – 49,999 miles
4514.8%
50,000 – 74,999 miles
5417.7%
75,000 – 99,999 miles
5819.0%
100,000 – 149,999 miles
4514.8%
150,000+ miles
144.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2014peak 13Aug 2026
NHTSA investigations into the 2014 Dodge Grand Caravan
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE19014Opened 9 Sep 2019Closed 25 Feb 2026SEATS
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in...
DP14004Opened 25 Sep 2014Closed 24 Jul 2015ELECTRICAL SYSTEM
Totally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to...
Recalls on the 2014 Dodge Grand Caravan
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20194205,327 units in Canada
Other
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Recall 2018439230 units in Canada
Seats And Restraints
On certain wheelchair-accessible vehicles, the bolts used to attach the removable seats to the floor may contain a defect and could break in the event of a crash, creating a risk of injury. Correction: Dealers will replace the defective bolts.
Recall 20176637,391 units in Canada
Accessories
On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Dealers will replace the suspect Kidde fire extinguisher with a new Kidde fire extinguisher with a steel nozzle. For more information about recalled fire extinguishers, please visit <a href="https://inmarmarketaction.com/kidde/Kidde284CA/">www.kidde.com</a>.
Recall 2016575207 units in Canada
Fuel System
On certain Amerivan 10 wheelchair accessible vehicles built on Dodge Grand Caravan and Chrysler Town and Country platforms, the crimp fasteners used to retain fittings in the fuel line may not be fully crimped or compressed. This could result in a fuel leak. Leaking fuel, in the presence of an ignition source, could lead to a fire causing injury and/or damage to property. Correction: Dealers will inspect fasteners and crimp the fasteners further to ensure they are fully compressed and seated.
Recall 20152881 units in Canada
Suspension
On certain Amerivan 10 wheelchair accessible vehicles built on Dodge Grand Caravan and Chrysler Town and Country platforms, the upper rear mounts for the shock aborbers may separate from the chassis. This could affect vehicle handling, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will install a revised mounting bracket of a different design.
Recall 2014167106,904 units in Canada
Electrical
On certain vehicles, if the vent window switch (located in the driver's door armrest) is exposed to liquids, it could overheat. An overheated vent switch could result in a burning odour, smoke, or fire, increasing the risk of injury and/or property damage. Correction: Dealers will replace the switch with an updated design.
Recall 201401531 units in Canada
Label
Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard 115 - Vehicle Identification Number. An incorrect world manufacturer identifier may have been used in the composition of the vehicle identification number. Correction: No corrective recall action is required as this technical non-compliance is deemed to be non-safety related.
Reports where the owner recorded a crash, a fire, an injury or a death.
Portland, TXCrash
ELECTRICAL SYSTEM
Hello,my concern is safety and All of the recalls,have never been sent to my mail/honored.There seems to be safety issues with the 2014 Dodge Grand Caravan engines,transmissions,tp sensors,door bend agitator.Theres more but Id rather have a safe healthy outcome.Also my vehicle accelerates at a un safe speed of over 80 mp when at 30 mpg without my foot even being on the pedal??? Oh my not safe,and police have to help stop vehicle on freeway with 5 lanes of ongoing traffoc very unsafe and scarry.Please help get these issues fixae asap .Thank you
NHTSA complaint #11610631 — an unverified report by a vehicle owner.
Portland, TXCrash
ENGINE
Hello,my concern is safety and All of the recalls,have never been sent to my mail/honored.There seems to be safety issues with the 2014 Dodge Grand Caravan engines,transmissions,tp sensors,door bend agitator.Theres more but Id rather have a safe healthy outcome.Also my vehicle accelerates at a un safe speed of over 80 mp when at 30 mpg without my foot even being on the pedal??? Oh my not safe,and police have to help stop vehicle on freeway with 5 lanes of ongoing traffoc very unsafe and scarry.Please help get these issues fixae asap .Thank you
NHTSA complaint #11610631 — an unverified report by a vehicle owner.
Portland, TXCrash
FUEL/PROPULSION SYSTEM
Hello,my concern is safety and All of the recalls,have never been sent to my mail/honored.There seems to be safety issues with the 2014 Dodge Grand Caravan engines,transmissions,tp sensors,door bend agitator.Theres more but Id rather have a safe healthy outcome.Also my vehicle accelerates at a un safe speed of over 80 mp when at 30 mpg without my foot even being on the pedal??? Oh my not safe,and police have to help stop vehicle on freeway with 5 lanes of ongoing traffoc very unsafe and scarry.Please help get these issues fixae asap .Thank you
NHTSA complaint #11610631 — an unverified report by a vehicle owner.
NEW Berlin, WIFire
ELECTRICAL SYSTEM
Vehicle started on fire while parked. It was a total loss. The auto shop reported that the fire started due to faulty wiring under the driver side seat. Specifically, related to the harness wiring. Thankfully this didn't start while I was driving. I have seen other reports on this website for similar fires on the Dodge Grand Caravan AND an actual recall for the Crysler Town and Country for similar fires related to faulty wiring. That vehicle is almost identical to the dodge grand caravan. Something need to be done before a loss of life incident...I reached out to Dodge to notify them, and an investigator sent me a same day email that Dodge is not responsible. I only had 65,000 miles on this 2014 DGC and took great care of it.
NHTSA complaint #11599231 — an unverified report by a vehicle owner.
Joppa, MDCrash2 injured
SERVICE BRAKES
On 7/1/2023 my vehicle began to malfunction while driving - power was flickering with EMC drive error flashing. When this happened, I was at a complete stop in traffic, so I put it in park, then restarted. Everything seemed to be fine, but I was cautious. The same thing happened again, so I pulled into a parking lot and went inside a store for a few minutes. I got back in the car, started the vehicle, then before pulling out into traffic, the center console reported a flashing error again, so I put it in park and restarted again, put my hazard lights on, then pulled away. I was consciously trying to stay a few car lengths behind vehicles ahead because I was nervous about what was going on and just wanted to keep away from other vehicles. I made it to an intersection where there was a red light with 2 cars ahead of me. I began braking and decelerated to around 5 MPH and within 30 feet of the vehicle in front of me when the vehicle lost power to the brake. I don’t recall if the steering also went out. I hit the bumper of the car in front of me, and her car was pushed into the car in front of her. Fortunately, I did not sustain any injuries. My airbags did not go off. My confidence in this equipment is seriously affected. How will I know this will not happen again? I could have died or taken the lives of other people. I requested that the company MobilityWorks not make any repairs to the vehicle until they explain the origin of the problem. Instead they replaced parts and stated they could not replicate the problem--it took them 6+ months to return the vehicle to me & the headlights do not even work. They refuse to inform me of what the malfunction was but cite neglected vehicle maintenance. I can document consistent vehicle maintenance. I refuse to drive this vehicle as it is clearly compromised. They aren't being transparent and should be required by law to notify disabled individuals including veterans of this risk. These modified vehicles are death traps!
NHTSA complaint #11568217 — an unverified report by a vehicle owner.
Orlando, FL1 injured
SEATS
Driver's seat headrest suddenly deployed while driving. I contacted Dodge they haven't replied yet. From what I'm reading there are numerous vehicles with same issue. I was very startled, distracted from surprise and have a sore neck.
NHTSA complaint #11552559 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Swanzey, NH
UNKNOWN OR OTHER
Safety issue with slider doors not opening. You can hear the sound of the locking mechanism noise continuing after attempting to open the doors. This will happen when it is very hot or cold weather. I think it might be the actuator. I have three toddlers and have had to climb over the front seats to get into the back seats!
NHTSA complaint #11755595 — an unverified report by a vehicle owner.
Carrollton, KY
SEATS
The airbag compartment in the drivers seat headrest popped open while driving and I have been unable to pop it back in. I was not injured but it scared me and could have caused an accident.
NHTSA complaint #11748325 — an unverified report by a vehicle owner.
Carrollton, KY
AIR BAGS
The airbag compartment in the drivers seat headrest popped open while driving and I have been unable to pop it back in. I was not injured but it scared me and could have caused an accident.
NHTSA complaint #11748325 — an unverified report by a vehicle owner.
Carrollton, KY
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The airbag compartment in the drivers seat headrest popped open while driving and I have been unable to pop it back in. I was not injured but it scared me and could have caused an accident.
NHTSA complaint #11748325 — an unverified report by a vehicle owner.
at 96,000 milesBristol, TN
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2014 Dodge Grand Caravan. The contact stated that while entering the vehicle, the front driver’s seat headrest deployed. The contact stated that during the failure the key was not in the ignition, and the vehicle was off. No injury was sustained. The cause of the failure was not yet determined. The manufacturer and local dealer was not yet notified of the failure. The failure mileage was 96,000.
NHTSA complaint #11744931 — an unverified report by a vehicle owner.
at 175,000 milesBremerton, WA
ENGINE
The contact owns a 2014 Dodge Grand Caravan. The contact stated that while driving at approximately 30 MPH, the vehicle would lose automotive power and the steering wheel became difficult to veer in either the left or right direction. No warning lights illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the VIN not being included in any recalls. Upon further investigation, the contact related the failure to an unknown NHTSA Campaign number; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 175,000.
NHTSA complaint #11738822 — an unverified report by a vehicle owner.
Montgomery, MN
WHEELS
Tire pressure sensor light keeps coming on I've had the tire pressure sensors replaced with non OEM and now OEM Chrysler parts and vehicle doesn't recognize any of the sensors other than the Left front but all sensors pass when individually scanned vehicle was made with in one week of end date of the safety recall p63 NHTSA 14V-632 mechanic shop found this recall and thinks this vehicle should be included but I can't find a dealership that will honor the recall I have 2 other invoices for this same problem
NHTSA complaint #11717075 — an unverified report by a vehicle owner.
Millsboro, DE
SEATS
The passenger's headrest just exploded.
NHTSA complaint #11707959 — an unverified report by a vehicle owner.
at 77,000 milesBolckow, MO
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2014 Dodge Grand Caravan. The contact stated that upon entering the vehicle with other passengers, the passenger's side sliding door failed to latch and close securely. The door ajar warning light was illuminated. The vehicle was not taken to the dealer or to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 77,000.
NHTSA complaint #11701719 — an unverified report by a vehicle owner.
at 79,000 milesYuma, AZ
POWER TRAIN
The contact owns a 2014 Dodge Grand Caravan. The contact stated that while driving at 30 MPH, the vehicle suddenly came to a stop. The RPM increased to 4,000 and then decreased. The brake pedal was depressed to avoid a crash. The contact stated that the transmission became inoperable. The transmission downshifted unexpectedly, and the vehicle bucked for 1/8th of a mile. There was an abnormal sound coming from the transmission. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who determined that the transmission needed to be replaced. The contact called the local dealer, who confirmed there were no open recalls associated with the VIN. The dealer emailed the VIN to the manufacturer. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 79,000.
NHTSA complaint #11695271 — an unverified report by a vehicle owner.
Green Valley, AZ
SEATS
.....2014 Dodge Grand Caravan...dc: 07-14...approx date of incident:09-12-2025...reported to Dealer and Dodge customer svc @ 1997. Reported on 09 - 24,25,26 - 2025, after researching on you tube and the net and finding other vehicles with same issue, dodge case was opened with NO assistance from dodge at this time! Out of warranty! Dodge is aware of the problem and extended a warranty on the issue up to 10 years/ unlimited mileage...Problem; While driving down the interstate at highway speed my drivers side SEAT BACK HEAD RESTRAINT EXPLODED, almost causing an accident! No warnings, No check engine lights, No airbag lights, nothing just a loud bang and the head restraint slammed forward into the back of my head.....
NHTSA complaint #11689968 — an unverified report by a vehicle owner.
Burnsville, MN
AIR BAGS
Passenger headrest airbag went off /exploded open while I was parking the van in my driveway. No one was sitting in the passenger seat so no one was injured. Yes, you can inspect it. I called dodge but they said there were no recalls. No one has inspected it. No warning lights.
NHTSA complaint #11685447 — an unverified report by a vehicle owner.
Pacifica, CA
WHEELS
I have a 2014 Dodge Caravan.The van only has 48 k miles. The battery went bad so I replaced the battery. Then the problem started. 1st the car will NOT turn off. I remove the key and the engine is still running and won't turn off. I had to remove the ASD relay which was very hot. Once I was able to shut down ,now the dashboard shows the car in reverse but it is actually in park and won't come out of gear. The check engine light is on, the tire is low light is on, and the car with tire tracks is on,(abs). I looked up recalls and they have had a recall on the fuelpump relay .
NHTSA complaint #11685434 — an unverified report by a vehicle owner.
Pacifica, CA
ELECTRICAL SYSTEM
I have a 2014 Dodge Caravan.The van only has 48 k miles. The battery went bad so I replaced the battery. Then the problem started. 1st the car will NOT turn off. I remove the key and the engine is still running and won't turn off. I had to remove the ASD relay which was very hot. Once I was able to shut down ,now the dashboard shows the car in reverse but it is actually in park and won't come out of gear. The check engine light is on, the tire is low light is on, and the car with tire tracks is on,(abs). I looked up recalls and they have had a recall on the fuelpump relay .
NHTSA complaint #11685434 — an unverified report by a vehicle owner.
Pacifica, CA
FUEL/PROPULSION SYSTEM
I have a 2014 Dodge Caravan.The van only has 48 k miles. The battery went bad so I replaced the battery. Then the problem started. 1st the car will NOT turn off. I remove the key and the engine is still running and won't turn off. I had to remove the ASD relay which was very hot. Once I was able to shut down ,now the dashboard shows the car in reverse but it is actually in park and won't come out of gear. The check engine light is on, the tire is low light is on, and the car with tire tracks is on,(abs). I looked up recalls and they have had a recall on the fuelpump relay .
NHTSA complaint #11685434 — an unverified report by a vehicle owner.
Angola, NY
STRUCTURE:BODY
First, the back hatch would just open itself even if you were going 30 miles an hour or under. Had it checked out couldn’t afford the diagnostics so I took out the fuse. Second, there is a ticking in my right back corner. It doesn’t happen when you’re going down the road, but it happens while you’re parked or just starting out. Mechanic friend of mine checked into it we would have to trace the electrical from front to back and again, I cannot afford that. So there’s 135,000 miles on my vehicle now and this happened about six months ago. I forgot there was a place to report it. I’m not very car savvy. Also, I had to replace my entire starting my starter, my alternator, a battery actually too and now I’m going to have to replace the switch for the ignition that’s all happened within one year or less. Just thought somebody should report these each time I fixed an ignition issue, the problem was fixed for at least a month or two and then the next one would happen. Very aggravating.
NHTSA complaint #11682055 — an unverified report by a vehicle owner.
Angola, NY
ELECTRICAL SYSTEM
First, the back hatch would just open itself even if you were going 30 miles an hour or under. Had it checked out couldn’t afford the diagnostics so I took out the fuse. Second, there is a ticking in my right back corner. It doesn’t happen when you’re going down the road, but it happens while you’re parked or just starting out. Mechanic friend of mine checked into it we would have to trace the electrical from front to back and again, I cannot afford that. So there’s 135,000 miles on my vehicle now and this happened about six months ago. I forgot there was a place to report it. I’m not very car savvy. Also, I had to replace my entire starting my starter, my alternator, a battery actually too and now I’m going to have to replace the switch for the ignition that’s all happened within one year or less. Just thought somebody should report these each time I fixed an ignition issue, the problem was fixed for at least a month or two and then the next one would happen. Very aggravating.
NHTSA complaint #11682055 — an unverified report by a vehicle owner.
Angola, NY
ENGINE
First, the back hatch would just open itself even if you were going 30 miles an hour or under. Had it checked out couldn’t afford the diagnostics so I took out the fuse. Second, there is a ticking in my right back corner. It doesn’t happen when you’re going down the road, but it happens while you’re parked or just starting out. Mechanic friend of mine checked into it we would have to trace the electrical from front to back and again, I cannot afford that. So there’s 135,000 miles on my vehicle now and this happened about six months ago. I forgot there was a place to report it. I’m not very car savvy. Also, I had to replace my entire starting my starter, my alternator, a battery actually too and now I’m going to have to replace the switch for the ignition that’s all happened within one year or less. Just thought somebody should report these each time I fixed an ignition issue, the problem was fixed for at least a month or two and then the next one would happen. Very aggravating.
NHTSA complaint #11682055 — an unverified report by a vehicle owner.
The contact owns a 2014 Dodge Grand Caravan. The contact stated that the actuator for the driver’s side rear sliding door failed to operate as intended, and the contact was forced to secure the door with a ratchet strap. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the door actuator was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.
NHTSA complaint #11672280 — an unverified report by a vehicle owner.
at 200,000 milesLabelle, FL
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2014 Dodge Grand Caravan. The contact stated while driving 30 MPH, the sliding door became ajar. The door was difficult to close or latch securely. There were no warning lights illuminated. The local dealer was contacted and confirmed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 200,000.
NHTSA complaint #11662264 — an unverified report by a vehicle owner.
Erie, PA
SEATS
The passenger side headrest just exploded. It turns out that this is a safety feature that deployed on its own as part of the housing that holds the unit together just apparently broke. Had someone been sitting there, this would have blasted them in the back of the head. There were no warnings or messages. Now I'm concerned the driver side headrest will explode too while I'm driving and I have an exploded passenger headrest thats now not safe for passengers.
NHTSA complaint #11656923 — an unverified report by a vehicle owner.
Ozone Park, NY
ELECTRICAL SYSTEM
My car shuts down while idling at a stop light. Before that happens, the rpm drops down, the car shakes a bit, and then the engine dies. What could be the problem?
NHTSA complaint #11656578 — an unverified report by a vehicle owner.
Ozone Park, NY
ENGINE
My car shuts down while idling at a stop light. Before that happens, the rpm drops down, the car shakes a bit, and then the engine dies. What could be the problem?
NHTSA complaint #11656578 — an unverified report by a vehicle owner.
Ozone Park, NY
FUEL/PROPULSION SYSTEM
My car shuts down while idling at a stop light. Before that happens, the rpm drops down, the car shakes a bit, and then the engine dies. What could be the problem?
NHTSA complaint #11656578 — an unverified report by a vehicle owner.
Cocoa, FL
SEATS
Was driving down the highway coming back from Orlando when my air bag light went off. Heard cracking in my head test and all of a sudden it expired and deployed and hit me in the back of the head and almost knocked me out. Made me dizzy and I had my kids in the car. This should not have happend if I was not in a car crash and dodge refuses to fix it. It was faulty without any warning. There are many people this has happend to and the had a extension back in 2024 and to repair them and I never received a letter
NHTSA complaint #11651082 — an unverified report by a vehicle owner.