2017 Dodge Grand Caravan door lock problems

LATCHES/LOCKS/LINKAGES

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the sliding doors failed to open automatically and had to manually open the vehicle by using the interior and exterior door handles simultaneously. The vehicle was taken to the dealer, where the contact was informed that the vehicle was not covered under Chrysler Campaign Number: X98; and that any repair would be out-of-pocket. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

NHTSA complaint #11754663 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR

The contact owns a 2017 Dodge Grand Caravan. The contact stated that while the vehicle was parked, his children attempted to exit the vehicle through the passenger's side and driver's side sliding doors; however, both sliding doors failed to open. The contact's children exited the vehicle though the front passenger's side and driver's side doors. The contact stated that the failure persisted. The dealer was notified of the failure and advised the contact to schedule an appointment for inspection. The vehicle was not diagnosed or repaired. The contact related the failure to Chrysler Warranty Extension: X98 (Driver and Passenger Sliding Door Power Lock Actuators). The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.

NHTSA complaint #11663876 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the passenger's side sliding door failed to close properly. The contact had to force the door closed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.

NHTSA complaint #11660913 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear driver's side sliding door failed to open as needed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Warranty Extension: X98 (Driver and Passenger Sliding Door Power Lock Actuators); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

NHTSA complaint #11608509 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear driver's and passenger's side sliding doors failed to unlock as needed. There was no warning light illuminated. The vehicle was taken to the dealer, where an unknown assessment was made, and the contact was provided an estimate for the repair. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA complaint #11597936 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the driver's side rear sliding door was stuck and failed to open. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

NHTSA complaint #11574261 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the sliding door on the driver’s failed to close as needed. The contact took the vehicle to the dealer to be diagnosed and the contact was informed that the sliding door actuator had failed and needed to be replaced. The vehicle had not been repaired. The contact learned of an Extended Warranty Coverage; however, the vehicle was not included. The manufacturer was made aware of the failure. The approximate failure mileage was 113,000.

NHTSA complaint #11541632 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the passenger’s side sliding door failed to open as designed. The contact stated that the driver’s side sliding door made a buzzing sound while coming from the power lock actuator. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failures, but no assistance was offered. The contact was informed that the VIN was not included in an Extended Coverage for the failure. The failure mileage was 86,000.

NHTSA complaint #11537069 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the passenger’s side sliding door failed to open from inside or outside. The contact stated that he was unable to open the door manually. The vehicle was taken to the dealer where it was diagnosed that the door lock actuator had failed and needed to be replaced. Additionally, the contact was informed that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.

NHTSA complaint #11530857 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear driver's side door failed to open as needed. The vehicle was taken to the dealer, where it was diagnosed that the rear driver's side door actuator motor had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 126,000.

NHTSA complaint #11519817 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear passenger’s side sliding door failed to open using the remote or manually. The vehicle was taken to the dealer however, the failure cause was not diagnosed due to the cost of the diagnostic fee. The manufacturer was not made aware of the failure. The failure mileage was 42,900.

NHTSA complaint #11518684 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2017 Dodge Grand Caravan. The contact stated her children were able to open the passenger’s side sliding door while the vehicle was locked, and the contact noticed that the door would not lock securely as designed. On another occasion, while trying to open the driver’s side sliding door, the door would not unlock. The contact unlocked the vehicle with the key fob, but the door would not unlock. The contact also attempted to unlock the door manually, but the door failed to unlock. The vehicle was taken to the dealer and the contact was informed that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall. No additional assistance was provided. The failure mileage was 110,000.

NHTSA complaint #11493713 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the passenger’s side sliding door could not be opened electronically or manually. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 60,000. The VIN was not available.

NHTSA complaint #11490950 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2017 Dodge Grand Caravan. The contact stated the driver's side and passenger’s side sliding side doors and locks failed to lock as designed. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised him to have the vehicle diagnosed. The failure mileage was approximately 50,000.

NHTSA complaint #11486655 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2017 Dodge Grand Caravan. The contact stated that both the driver’s and passenger’s side sliding door locks would remain stuck in the locked position. The vehicle was not taken to a dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.

NHTSA complaint #11449952 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear passenger's sliding door would not open as needed. Additionally, the front driver's side window would not roll up as needed. The vehicle was taken to an independent mechanic for the passenger's side sliding door and diagnosed that the door actuator was positioned upside down. The vehicle was repaired, however, there was an abnormal buzzing sound coming from the passenger's side door. The vehicle was taken back to the mechanic, who diagnosed that the door actuator needed to be replaced. The vehicle was not repaired. The vehicle was later taken to an independent mechanic for the front driver's side window and diagnosed with a faulty window regulator. The window regulator was replaced. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in the X98 (Sliding Door Actuator) Extended Warranty. The manufacturer referred the contact to file a complaint with NHTSA. The failure mileage was 59,943.

NHTSA complaint #11449035 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2017 Dodge Grand Caravan. The contact stated that after driving to her residence and parking the vehicle, she attempted to unlock the rear passenger’s sliding doors however, the doors failed to unlock. The contact attempted to use the key fob as well as manually attempting to unlock the doors however, the doors failed to open. The contact stated that the rear seat passengers climbed into the front of the vehicle to exit the vehicle. There was no warning light illuminated. Neither the dealer nor the manufacturer was contacted. The vehicle was not repaired. The approximate failure mileage was 90,000.

NHTSA complaint #11447300 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear driver’s side sliding door would not open manually or electronically. Additionally, the door failed to lock securely. The contact took the vehicle to a local dealer to be diagnosed. The contact was informed that the rod in the door was loose and needed to be replaced. The rod clips were replaced however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

NHTSA complaint #11443158 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the driver's side rear sliding door would not unlock or open. The door lever was inoperable. The dealer was made aware of the failure and the contact was on his way to have the vehicle diagnosed. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact to take the vehicle to a dealer for diagnosis. The failure mileage was approximately 64,000.

NHTSA complaint #11439693 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2017 Dodge Caravan. The contact stated that the rear driver’s and passenger’s side sliding doors would not unlock with the fob key or manually. The contact stated that the sliding doors appeared that the latches were stuck in locked position. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 64,760.

NHTSA complaint #11432509 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2017 Dodge Grand Caravan. The contact stated that after having an oil change, the check engine warning light illuminated continuously. In addition, the rear passenger’s side door failed to open from the inside or outside of the vehicle. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle needed a tune-up. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 78,400.

NHTSA complaint #11428332 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LOCK

When car is stopped, turn off key, open door then I hear a loud BUZZ. Only lasts a second or so. But believe it has to do with the POWER LOCKS. I see many complaints online like this

NHTSA complaint #11428234 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The Contact owns a 2017 Dodge Grand Caravan. The contact stated that the passenger’s side rear door failed to unlatch while using the key fob. Additionally, the contact was unable to unlatch the door manually from the inside or the outside. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not contacted. The VIN was not available. The failure mileage was not available.

NHTSA complaint #11427510 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2017 Dodge Grand Caravan. The contact stated while attempting to enter the vehicle, the driver’s side sliding door failed to unlock and open electronically. The contact attempted to manually unlock the door but the door failed to open. The local dealer was contacted and informed the contact that there would be an out-of-pocket cost to repair the vehicle. The vehicle was not diagnosed nor repaired. The manufacture was not made aware of the failure. The failure mileage was approximately 70,000.

NHTSA complaint #11420554 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO UNLOCK AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CORONET DODGE CHRYSLER JEEP RAM FIAT (3705 FRONTAGE RD, PERU, IL 61354, (844) 801-3239) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

NHTSA complaint #11414952 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

SLIDING DOOR LOCKS AND WON'T OPEN OR UNLOCK. DOORS ARE AUTOMATIC DOORS. DOOR WILL NOT UNLOCK OR OPEN MANUALLY OR AUTOMATICALLY.

NHTSA complaint #11329662 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

DRIVER SIDE SLIDING DOOR WILL NOT OPEN AND IS IN THE UNLOCK POSITION. SEEMS TO BE A COMMON PROBLEM ON THESE. HAVE 4 KIDS SO THIS VERY UNSAFE/ HUG INCONVENIENCE. DEALER WANTS A UNREASONABLE AMOUNT. FIGURED THEY WOULD FIX THIS BY NOW. SAME PROBLEM IN OTHER DODGE VAN I HAVE HAD.

NHTSA complaint #11326031 — an unverified report by a vehicle owner.