Owners have filed 546 complaints
about the 2017 Dodge Grand Caravan with NHTSA between 2017 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 22 of 28 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 42
Against the median year of the Dodge Grand Caravan. 50 means typical for this
model; 100 means roughly double.
Severity — 19
3.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 15
9% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2017 compares with every other Dodge Grand Caravan
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
8672.9%
Latch
119.3%
Door
86.8%
Electronic Lock/Latch Actuator
65.1%
Head Restraint
43.4%
Key/Sender
10.8%
Lock
10.8%
Accelerator Pedal
10.8%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
20.8%
1,000 – 9,999 miles
41.7%
10,000 – 24,999 miles
72.9%
25,000 – 49,999 miles
4117.2%
50,000 – 74,999 miles
9841.2%
75,000 – 99,999 miles
6527.3%
100,000 – 149,999 miles
208.4%
150,000+ miles
10.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2017peak 18Aug 2026
NHTSA investigations into the 2017 Dodge Grand Caravan
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE19014Opened 9 Sep 2019Closed 25 Feb 2026SEATS
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in...
Recalls on the 2017 Dodge Grand Caravan
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
20V278000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
18V524000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk: A vehicle stall can increase the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20194205,327 units in Canada
Other
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Recall 20184221,528 units in Canada
Powertrain
Certain vehicles may have been built with a defective powertrain controller. If the powertrain controller fails while driving the engine may stall, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the powertrain controller.
Reports where the owner recorded a crash, a fire, an injury or a death.
Salem, MOCrash1 injured
POWER TRAIN
On December 29, 2025, my wife put her van in park, turned off the vehicle and proceeded to exit the vehicle. The drive is on an incline after exiting the vehicle it began to roll backwards. She was caught in the door and attempted to press the brake to no effect. She was drug about fifty feet before separating from the vehicle. The vehicle then rolled down a steep embankment and continued another hundred feet or so where it struck a building. Upon entering the vehicle, the gear shift was in the park position and the engine was turned off. The vehicle sustained over $5,000 in body damage from the impact to the building. And an unknown amount of damage to the steering and exhaust system from rolling down the embankment.
NHTSA complaint #11710920 — an unverified report by a vehicle owner.
Sacramento, CA1 injured
SEATS
The headrest on the front passenger seat randomly deployed due to design defect. The plastic housing that holds the pin broke under the regular stress of the spring causing the headrest to deploy without warning.
NHTSA complaint #11528904 — an unverified report by a vehicle owner.
Disputanta, VACrash4 injured
AIR BAGS
Front driver head on collision passenger curtain airbags failed to deploy and passenger front air bag exploded also third row drivers side passenger seat belt failed. Passenger flew to passenger side of seat and head shattered window and sustained head injuries which could've possibly been prevented by curtain air bag deployment 55mph head on collision driverside focused due to veering vehicle hasn't been inspected by insurance company yet only personal mechanic.
NHTSA complaint #11505498 — an unverified report by a vehicle owner.
Bartlesville, OKFire
ELECTRICAL SYSTEM
I was sitting in my van, with it running at Sonic, and i started smelling a terrible smell. I thought the smell was coming form outside so I rolled up the windows and the van started filling up with smoke. My daughter looked at the back seat and noticed the back charger, USB, 12 volt area was the source of smoke and we got out immediately, saw that it was on fire from the inside, it could be seen through the charger, the usb ports, and the 12 volt plug because there was nothing plugged in. My daughter threw a pop on it to put it out and we called my husband to come help us. He pulled the cover off and all of the wires were melted all of the way down the inside of the panel. I have seen recalls for previous year models for this same type of occurrence, but not for this year model. I am thankful my other children and grandson were not in the car in the backseats where the fire started. This area is on the gas tank side as well and that was a scary thought as i was supposed to travel tomorrow in this van.
NHTSA complaint #11418834 — an unverified report by a vehicle owner.
at 120,000 milesHodgenville, KYCrash
AIR BAGS
MY WIFE HIT A DEER GOING 70 MPH DRIVING NORTHBOUND ON I65 RIGHT AFTER CROSSING THE TENN. STATE LINE. THE DEER HIT THE FRONT CENTER AND PASSENGER FRONT OF THE VAN AND THE AIRBAGS NEVER DEPLOYED. THE AIRBAG LIGHTS CAME ON AND STAYED ON BUT THE AIRBAGS NEVER DEPLOYED. THE FENDER MOLDING WAS RIPPED APART, RADIATOR WAS PUSHED INTO THE THE ENGINE BLOCK, PASSENGER LIGHT WAS DEMOLISHED AND PUSHED IN TO THE ENGINE COMPARTMENT, ALL THE ELECTRIC WARNING LIGHTS CAME ON EXCEPT THE ENGINE LIGHT AND THE FENDER WELL WAS PUSHED BACK 1/4 INCH AND IN 1 INCH INTO THE PASSENGER DOOR. A RED LIGHTNING BOLT CAME ON AND THE VEHICLE STOPPED RUNNING. TOW TRUCK CAME AND THEY WERE NOT ABLE TO GET THE VEHICLE OUT OF PARK.
NHTSA complaint #11383435 — an unverified report by a vehicle owner.
at 120,000 milesHodgenville, KYCrash
STRUCTURE:BODY
MY WIFE HIT A DEER GOING 70 MPH DRIVING NORTHBOUND ON I65 RIGHT AFTER CROSSING THE TENN. STATE LINE. THE DEER HIT THE FRONT CENTER AND PASSENGER FRONT OF THE VAN AND THE AIRBAGS NEVER DEPLOYED. THE AIRBAG LIGHTS CAME ON AND STAYED ON BUT THE AIRBAGS NEVER DEPLOYED. THE FENDER MOLDING WAS RIPPED APART, RADIATOR WAS PUSHED INTO THE THE ENGINE BLOCK, PASSENGER LIGHT WAS DEMOLISHED AND PUSHED IN TO THE ENGINE COMPARTMENT, ALL THE ELECTRIC WARNING LIGHTS CAME ON EXCEPT THE ENGINE LIGHT AND THE FENDER WELL WAS PUSHED BACK 1/4 INCH AND IN 1 INCH INTO THE PASSENGER DOOR. A RED LIGHTNING BOLT CAME ON AND THE VEHICLE STOPPED RUNNING. TOW TRUCK CAME AND THEY WERE NOT ABLE TO GET THE VEHICLE OUT OF PARK.
NHTSA complaint #11383435 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 80,000 milesDolton, IL
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the sliding doors failed to open automatically and had to manually open the vehicle by using the interior and exterior door handles simultaneously. The vehicle was taken to the dealer, where the contact was informed that the vehicle was not covered under Chrysler Campaign Number: X98; and that any repair would be out-of-pocket. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
NHTSA complaint #11754663 — an unverified report by a vehicle owner.
at 90,489 milesPhoenix, AZ
FUEL SYSTEM, GASOLINE
The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving approximately 25 MPH, the vehicle stalled in the middle of the roadway an dfailed to restart. The contact stated that there was smoke coming from the engine bay. There was not warning light illuminated. The vehicle was towed to AAMCO Transmissions, where it was diagnosed that the water pump housing had split in half. The water pump was replaced. The contact stated that shortly after the repair, the thermostat gauge started fluctuating and the vehicle overheated. The vehicle was taken to JJ Auto Repair and Collisions, where it was diagnosed with catastrophic engine block failure. A new engine was purchased and installed on the vehicle; however, the vehicle suddenly stalled while driving 40 MPH. The vehicle was restarted and driven to the dealer, where it was diagnosed with alternator failure. The alternator and the battery were replaced. The contact stated that the vehicle failed to operate as needed. The vehicle was taken to AutoZone, where the battery was replaced. Additionally, AutoZone tested the newly installed alternator and determined that the alternator was faulty; however, several mechanics determined that the alternator was in good condition. The contact related the failures to NHTSA Campaign Numbers: 20V278000 (FUEL SYSTEM, GASOLINE) and 18V524000 (ELECTRICAL SYSTEM). The vehicle was not repaired. The manufacturer was notified of the failure but denied reimbursement for the expenses. The failure mileage was approximately 90,489.
NHTSA complaint #11742088 — an unverified report by a vehicle owner.
at 90,489 milesPhoenix, AZ
ELECTRICAL SYSTEM
The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving approximately 25 MPH, the vehicle stalled in the middle of the roadway an dfailed to restart. The contact stated that there was smoke coming from the engine bay. There was not warning light illuminated. The vehicle was towed to AAMCO Transmissions, where it was diagnosed that the water pump housing had split in half. The water pump was replaced. The contact stated that shortly after the repair, the thermostat gauge started fluctuating and the vehicle overheated. The vehicle was taken to JJ Auto Repair and Collisions, where it was diagnosed with catastrophic engine block failure. A new engine was purchased and installed on the vehicle; however, the vehicle suddenly stalled while driving 40 MPH. The vehicle was restarted and driven to the dealer, where it was diagnosed with alternator failure. The alternator and the battery were replaced. The contact stated that the vehicle failed to operate as needed. The vehicle was taken to AutoZone, where the battery was replaced. Additionally, AutoZone tested the newly installed alternator and determined that the alternator was faulty; however, several mechanics determined that the alternator was in good condition. The contact related the failures to NHTSA Campaign Numbers: 20V278000 (FUEL SYSTEM, GASOLINE) and 18V524000 (ELECTRICAL SYSTEM). The vehicle was not repaired. The manufacturer was notified of the failure but denied reimbursement for the expenses. The failure mileage was approximately 90,489.
NHTSA complaint #11742088 — an unverified report by a vehicle owner.
Newfield, NY
STRUCTURE:BODY:DOOR
The rear power slide doors are opening on their own with vehicle in motion. The power switch on the roof is off. We have 5 children. No warming lamps or issues this is a known issues will caravans
NHTSA complaint #11732749 — an unverified report by a vehicle owner.
at 68,107 milesBuffalo, NY
AIR BAGS
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the vehicle was shuddering, producing static electric shock, and the battery was overcharging. The air bag warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V524000 (Electrical System). The local dealer was contacted and was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact had an ongoing issue with the local dealer. The manufacturer was contacted and informed that the vehicle was not under recall. The failure mileage was approximately 68,107.
NHTSA complaint #11731010 — an unverified report by a vehicle owner.
at 68,107 milesBuffalo, NY
ELECTRICAL SYSTEM
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the vehicle was shuddering, producing static electric shock, and the battery was overcharging. The air bag warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V524000 (Electrical System). The local dealer was contacted and was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact had an ongoing issue with the local dealer. The manufacturer was contacted and informed that the vehicle was not under recall. The failure mileage was approximately 68,107.
NHTSA complaint #11731010 — an unverified report by a vehicle owner.
Birmingham, AL
UNKNOWN OR OTHER
specifics unknown check engine light came on cpl seconds before it started overheating / leaking coolant and or transmission fluid and overheating. and I'm not sure what. started last year but I don't drive very often so the issue just started last year
NHTSA complaint #11729672 — an unverified report by a vehicle owner.
Birmingham, AL
ENGINE
specifics unknown check engine light came on cpl seconds before it started overheating / leaking coolant and or transmission fluid and overheating. and I'm not sure what. started last year but I don't drive very often so the issue just started last year
NHTSA complaint #11729672 — an unverified report by a vehicle owner.
Birmingham, AL
FUEL/PROPULSION SYSTEM
specifics unknown check engine light came on cpl seconds before it started overheating / leaking coolant and or transmission fluid and overheating. and I'm not sure what. started last year but I don't drive very often so the issue just started last year
NHTSA complaint #11729672 — an unverified report by a vehicle owner.
Spencerport, NY
ELECTRICAL SYSTEM
The driver and passenger sliding door power lock actuator is not operating for my wife's 2017 Dodge Grand Caravan with about 44,000 miles. There is a Warranty Bulletin, number D-25-03, dated January 30, 2025 that extended the warranty to coverage to 10 years/ 100,000 miles. My wife's car should have been included in the cars with the problem and it is not included in the cars affected by the problem. Please include my wife's Dodge Grand Caravan in the recall for the extended warranty.
NHTSA complaint #11727423 — an unverified report by a vehicle owner.
Brunswick, GA
ELECTRICAL SYSTEM
I am filing this complaint regarding the service department at Vaden Dodge Chrysler Jeep Ram. My complaint concerns a failure to properly diagnose a mechanical issue with my vehicle, misleading statements about the condition of the vehicle after repairs, and poor communication during the repair process. The vehicle is a 2017 Dodge Grand Caravan. Before bringing it to the dealership, the vehicle was jerking when slowing or coming to a stop. On February 19, 2026, a diagnostic scan showed code P0420 – Catalyst System Efficiency Below Threshold (Bank 1). At that time the vehicle was still drivable. On March 2, 2026, I brought the vehicle to the dealership and reported the jerking issue. I also asked that the throttle body and transmission be inspected. The dealership stated that the technician could not determine the cause of the problem but recommended maintenance repairs including tires, brakes, and rotor service. Based on their professional recommendation, I approved the repairs. On March 6, 2026, I picked up the vehicle and paid $1,416.21. I was told the vehicle passed inspection and a safety test drive. However, within approximately thirty minutes of leaving the dealership, the vehicle began jerking violently and shut off while I was driving. The vehicle had to be returned to the dealership. After the vehicle was returned, I was informed that the catalytic converter needed to be replaced. This was concerning because I had asked the dealership to check that component during the initial inspection. I was originally quoted about $2,800, and after discussions with management including Jim Fife, I paid $2,165 on March 14, 2026 for the catalytic converter repair. Despite paying a total of $3,581.21, the vehicle continued to show drivability problems. A new diagnostic scan showed codes P0420 and P219B (air-fuel ratio imbalance), suggesting the underlying issue may not have been properly diagnosed before replacing the catalytic converter. I attempted to resolve the issue.
NHTSA complaint #11724542 — an unverified report by a vehicle owner.
Brunswick, GA
ENGINE
I am filing this complaint regarding the service department at Vaden Dodge Chrysler Jeep Ram. My complaint concerns a failure to properly diagnose a mechanical issue with my vehicle, misleading statements about the condition of the vehicle after repairs, and poor communication during the repair process. The vehicle is a 2017 Dodge Grand Caravan. Before bringing it to the dealership, the vehicle was jerking when slowing or coming to a stop. On February 19, 2026, a diagnostic scan showed code P0420 – Catalyst System Efficiency Below Threshold (Bank 1). At that time the vehicle was still drivable. On March 2, 2026, I brought the vehicle to the dealership and reported the jerking issue. I also asked that the throttle body and transmission be inspected. The dealership stated that the technician could not determine the cause of the problem but recommended maintenance repairs including tires, brakes, and rotor service. Based on their professional recommendation, I approved the repairs. On March 6, 2026, I picked up the vehicle and paid $1,416.21. I was told the vehicle passed inspection and a safety test drive. However, within approximately thirty minutes of leaving the dealership, the vehicle began jerking violently and shut off while I was driving. The vehicle had to be returned to the dealership. After the vehicle was returned, I was informed that the catalytic converter needed to be replaced. This was concerning because I had asked the dealership to check that component during the initial inspection. I was originally quoted about $2,800, and after discussions with management including Jim Fife, I paid $2,165 on March 14, 2026 for the catalytic converter repair. Despite paying a total of $3,581.21, the vehicle continued to show drivability problems. A new diagnostic scan showed codes P0420 and P219B (air-fuel ratio imbalance), suggesting the underlying issue may not have been properly diagnosed before replacing the catalytic converter. I attempted to resolve the issue.
NHTSA complaint #11724542 — an unverified report by a vehicle owner.
Brunswick, GA
FUEL/PROPULSION SYSTEM
I am filing this complaint regarding the service department at Vaden Dodge Chrysler Jeep Ram. My complaint concerns a failure to properly diagnose a mechanical issue with my vehicle, misleading statements about the condition of the vehicle after repairs, and poor communication during the repair process. The vehicle is a 2017 Dodge Grand Caravan. Before bringing it to the dealership, the vehicle was jerking when slowing or coming to a stop. On February 19, 2026, a diagnostic scan showed code P0420 – Catalyst System Efficiency Below Threshold (Bank 1). At that time the vehicle was still drivable. On March 2, 2026, I brought the vehicle to the dealership and reported the jerking issue. I also asked that the throttle body and transmission be inspected. The dealership stated that the technician could not determine the cause of the problem but recommended maintenance repairs including tires, brakes, and rotor service. Based on their professional recommendation, I approved the repairs. On March 6, 2026, I picked up the vehicle and paid $1,416.21. I was told the vehicle passed inspection and a safety test drive. However, within approximately thirty minutes of leaving the dealership, the vehicle began jerking violently and shut off while I was driving. The vehicle had to be returned to the dealership. After the vehicle was returned, I was informed that the catalytic converter needed to be replaced. This was concerning because I had asked the dealership to check that component during the initial inspection. I was originally quoted about $2,800, and after discussions with management including Jim Fife, I paid $2,165 on March 14, 2026 for the catalytic converter repair. Despite paying a total of $3,581.21, the vehicle continued to show drivability problems. A new diagnostic scan showed codes P0420 and P219B (air-fuel ratio imbalance), suggesting the underlying issue may not have been properly diagnosed before replacing the catalytic converter. I attempted to resolve the issue.
NHTSA complaint #11724542 — an unverified report by a vehicle owner.
Longwood, FL
POWER TRAIN
We purchased this car in 2019 at 55k miles. We had a transmission failed at 92k miles. My wife was left at a light and had to baby it home. It was replaced by a Mopar remanufactued unit that was supposed to be reinforced and have fixed parts from design flaws. A local dealership fixed it after several weeks and getting a loaned car. Next failure was 2 years later in 2023 at around 130k miles. This part was under Mopar 3 year 100k mile warranty and left my wife stranded on the road. The transmission was replaced by the local dealership this time cars were scarce and they didn't have a loaner. We had to get a rental and we're reimbursed. At 177k?miles it's happening again. I can't do this anymore. This transmission is defective and should be recalled. Timeline 92,000 miles – original transmission failed 130,000 miles – Mopar reman failed 180,000 miles – slipping, hard shifts, high RPM
NHTSA complaint #11723600 — an unverified report by a vehicle owner.
Brainerd, MN
UNKNOWN OR OTHER
The driver's side sliding door lock has seized up and will not let you open the door at all. It won't open with a remote or manually it is solid as a rock. The passenger side sliding door motor makes a horrible sound every time it locks or unlock. It did get stuck at one point , but then it unlocked. This is very dangerous when you have small children in car seats that you cannot get to. And because the door locks on the dodge grand caravans keep malfunctioning , you have to crawl through the back end of the vehicle , put the seats down to get to children in car seats to get them out of the vehicle. The cost to fix this is outrageous. Dodge grand caravan sliding door locks have thousands and thousands of complaints about malfunctioning, and not working. And needing to be replaced. Why are you not recalling this? This is a safety issue. Also , if this would have locked up when I was sitting in the back seat , I wouldn't have been able to get out because I am disabled. I would've been stuck in this dodge grand caravan. This is a safety issue that dodge needs to address immediately. When the door lock smell function and you can't get disabled adults out of a vehicle or small children out of a car seat that is a serious issue.
NHTSA complaint #11723719 — an unverified report by a vehicle owner.
Brainerd, MN
ELECTRICAL SYSTEM
The driver's side sliding door lock has seized up and will not let you open the door at all. It won't open with a remote or manually it is solid as a rock. The passenger side sliding door motor makes a horrible sound every time it locks or unlock. It did get stuck at one point , but then it unlocked. This is very dangerous when you have small children in car seats that you cannot get to. And because the door locks on the dodge grand caravans keep malfunctioning , you have to crawl through the back end of the vehicle , put the seats down to get to children in car seats to get them out of the vehicle. The cost to fix this is outrageous. Dodge grand caravan sliding door locks have thousands and thousands of complaints about malfunctioning, and not working. And needing to be replaced. Why are you not recalling this? This is a safety issue. Also , if this would have locked up when I was sitting in the back seat , I wouldn't have been able to get out because I am disabled. I would've been stuck in this dodge grand caravan. This is a safety issue that dodge needs to address immediately. When the door lock smell function and you can't get disabled adults out of a vehicle or small children out of a car seat that is a serious issue.
NHTSA complaint #11723719 — an unverified report by a vehicle owner.
Toney, AL
ELECTRICAL SYSTEM
I believe my door actuator on the driver’s side has failed as of 2/23/26 The door will not unlock. I cannot open or close it. The court case that was open has closed as of September 2025 and the recall is no longer active.
NHTSA complaint #11720066 — an unverified report by a vehicle owner.
Enfield, CT
UNKNOWN OR OTHER
Seized sliding door latch. In an emergency we cannot exit threw the door. There was a recall on the door lock latch. Dealer will not repair do to the mileage.
NHTSA complaint #11718010 — an unverified report by a vehicle owner.
Hartford, WI
POWER TRAIN
I am writing to formally request that the National Highway Traffic Safety Administration review and consider an investigation into a potential safety-related defect affecting 2017 Dodge Grand Caravan vehicles. My vehicle recently experienced a failure of the engine oil filter housing, which cracked and leaked oil and required an expensive repair. According to the repair facility, Pro Auto Service, this failure is not isolated. I was advised that the shop has repaired a significant number of identical failures over the past year, to the extent that replacement parts have at times been difficult to obtain. The repair facility also indicated that many similar failures have occurred in recent weeks, coinciding with extreme cold weather conditions. The oil filter housing is a critical engine component responsible for maintaining proper oil circulation and pressure. Failure of this component can lead to oil loss, reduced lubrication, engine damage, or potential engine shutdown if not immediately addressed. Because this defect directly impacts engine operation, it presents a powertrain-related safety concern. Based on the frequency of reported failures, the consistency across the same model year, and the apparent correlation with cold weather conditions, this issue appears to be the result of a design or material defect rather than normal wear and tear. I respectfully request that NHTSA review this matter for possible investigation and recall consideration to protect vehicle owners from unexpected engine failure and costly repairs. Thank you for your attention to this concern and for your continued commitment to vehicle safety.
NHTSA complaint #11714179 — an unverified report by a vehicle owner.
Hartford, WI
ENGINE
I am writing to formally request that the National Highway Traffic Safety Administration review and consider an investigation into a potential safety-related defect affecting 2017 Dodge Grand Caravan vehicles. My vehicle recently experienced a failure of the engine oil filter housing, which cracked and leaked oil and required an expensive repair. According to the repair facility, Pro Auto Service, this failure is not isolated. I was advised that the shop has repaired a significant number of identical failures over the past year, to the extent that replacement parts have at times been difficult to obtain. The repair facility also indicated that many similar failures have occurred in recent weeks, coinciding with extreme cold weather conditions. The oil filter housing is a critical engine component responsible for maintaining proper oil circulation and pressure. Failure of this component can lead to oil loss, reduced lubrication, engine damage, or potential engine shutdown if not immediately addressed. Because this defect directly impacts engine operation, it presents a powertrain-related safety concern. Based on the frequency of reported failures, the consistency across the same model year, and the apparent correlation with cold weather conditions, this issue appears to be the result of a design or material defect rather than normal wear and tear. I respectfully request that NHTSA review this matter for possible investigation and recall consideration to protect vehicle owners from unexpected engine failure and costly repairs. Thank you for your attention to this concern and for your continued commitment to vehicle safety.
NHTSA complaint #11714179 — an unverified report by a vehicle owner.
Kansas City, MO
UNKNOWN OR OTHER
Both of my sliding passenger doors have become stuck closed due to failed lock actuators. (The doors do not open when placed in the "manual" option either. They cannot be opened in any way.) This happened a few years ago, but my vehicle was past the original warranty period for any repairs, and there were no recalls existing. Last spring (2025), I received notification of an extended warranty period to have this problem fixed. The issue is that my vehicle was not eligible because by that point it was over 100,000 miles. Doors not opening renders the vehicle unusable or unsafe for any passengers besides the front seat passenger. I bought my Dodge Grand Caravan to be a family car, and I can only have one child ride safely with me. In the event of a wreck, passengers would be trapped in the vehicle. I have submitted this concern before, and I have written to the warranty company associated with Dodge. Dodge recognizes this is a common safety problem with the vehicles, as evidenced by the extended warranty for this issue. However, this is not a warranty concern; it is a recall concern due to safety.
NHTSA complaint #11713511 — an unverified report by a vehicle owner.
Salem, MOCrash1 injured
POWER TRAIN
On December 29, 2025, my wife put her van in park, turned off the vehicle and proceeded to exit the vehicle. The drive is on an incline after exiting the vehicle it began to roll backwards. She was caught in the door and attempted to press the brake to no effect. She was drug about fifty feet before separating from the vehicle. The vehicle then rolled down a steep embankment and continued another hundred feet or so where it struck a building. Upon entering the vehicle, the gear shift was in the park position and the engine was turned off. The vehicle sustained over $5,000 in body damage from the impact to the building. And an unknown amount of damage to the steering and exhaust system from rolling down the embankment.
NHTSA complaint #11710920 — an unverified report by a vehicle owner.
Randleman, NC
ENGINE
My engine has begun the "Pentastar tick", which is surprisingly well-known, but not recalled. This is a serious safety issue because it can cause engine failure, which would cause an accident. Dodge has known about this problem for years, but refuses to fix it. I cannot afford to replace the engine and my van is sitting at the dealership, as of today. Please make them fix this! Why is there not a recall on these engines!?! Thankfully, there was no accident and I had the vehicle towed to the dealership, only to be told they are aware of it and I'm looking at $3,000-5,000 to "fix" it. However, the replacement parts would be the same as the original parts, so it's just going to keep happening. They are willfully and knowingly endangering families by not fixing this!
NHTSA complaint #11703478 — an unverified report by a vehicle owner.
Daly City, CA
ELECTRICAL SYSTEM
Check engine light codes match possible recall for vehicle now I'm having the same issues
NHTSA complaint #11702466 — an unverified report by a vehicle owner.
Daly City, CA
ENGINE
Check engine light codes match possible recall for vehicle now I'm having the same issues
NHTSA complaint #11702466 — an unverified report by a vehicle owner.