84 of the 2,091 complaints about the 2009 Dodge Journey are about the other systems — 4% of everything reported for this model year. Half of the failures with a mileage on record happened before 96,000 miles.
84
Complaints
0
Crashes
2
Fires
0
Injuries
Filed with NHTSA, in their own words.
UNKNOWN OR OTHER
Car doesnt start all the time when it does it ends up shutting off. it shuts off while driving, also cuts in and out while driving.
NHTSA complaint #11699592 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The steering locked up could not turn or straighten car out. All electrical things lights air conditioning gas light just went haywire and is still not working. The shifting system I guess is what u call it started slipping out of gear like going into natural or first gear and nothing else. Several cars had to serve to keep from getting hit at 70+ miles an hour and I had no control other than to hit the break on the freeway and pray. Accordingly to the Bob site there's so many problems I know the ones I've had I just didn't know I could let any one know that mattered. I've reported it today. The first time it slipped out of gear I thought maybe it was something I may have done as far as the electric it was Little things like AC works as it pleases airbags light up tire pressure ECT the gas light no longer moves stays on E unknown to exact dates
NHTSA complaint #11694469 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Vehicle owner was driving and pulled over when all warning lights began flashing, wipers came on, horn started honking, windows would not go down, doors would not unlock, and vehicle started on fire. Fire appeared to begin in the engine compartment, with fire eventually consuming entire vehicle.
NHTSA complaint #11508217 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
1- My steering started making a noise when I would make a right turn. I took it to the dealer service and they informed me that the metal battery holder completely rusted away and the battery dropped down onto the inner wheel well and when I made a turn it would hit the tire and steering arm. When this started I had not driven the car after that because I felt unsafe. So I called Chrysler Customer Service and ask them to refund my money for the repair ($700+} since I Told them of possibly be injured or killed if the steering locked up while driving. They gave me a case number and said they would review it. They denied the request and blew me off with " it's out of warranty". I said I knew that and you were not concerned with my family's safety. So I need your help to recalling all Journeys which could happen to them. 2- The lugs nuts on dodges are covered in a casing and after a few years they separate from the nut. This is a big problem because the lug wrench not longer fits and I had to buy a MM deep socket to fit that nut when I would have fix a flat tire. You should review that too.
NHTSA complaint #11419927 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
BAD KEY ERROR EVEN AFTER WIN MODULE HAS BEEN REPLACED. ISSUE HAS BEEN PROMINENT SINCE RECALL WAS REPAIRED IN 2016 THEN ISSUE WITH STARTING THE ENGINE CAME UP. DEALERSHIP COULDN'T RECREATE ISSUE AND WOULDN'T FIX PROBLEM. NOW 2021, CAR GIVES BAD KEY ERROR AND WON'T RECOGNIZE ANY KEYS OR START UP WITH REMOTE START. WIN MODULE WAS REPLACED AND TWO DAYS LATER, SAME ISSUE.
NHTSA complaint #11413824 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
WHILE PARKED WITH FULL BATTERY TURNING THE IGNITION SWITCH ON...CAR REFUSING TO START. CAR IS PARKED ON A CITY STREET. THIS HAS HAPPENED MULTIPLETIMES.TODAYIT WILL NOT START AT ALL. CAR WAS TAKEN TO CHRYSLER JEEP RECENTLY . I WAS INFORMED THAT I NEEDED A NEW IGNITION NODULE AT AN APPROX. COST OF $1,000. IN CHECKING ONLINE I FIND THAT I AM ONE OF HUNDREDS WITH THE SAME COMPLAINT.I BELIEVE CHRYSLER HAS RECALLED THESE CARS FOR FAULTY IGNITION SWITCHES. I AM LOOKING FOR HELP WITH THE NEXT STEP. I AM FEARFUL THAT EVEN IF I GET THE CAR TO START I AM UNSURE OF IT HAPPENING WHILE DRIVING. YOUR ADVICE AND RESOURCES WOULD BE GREATLY APPRECIATED. THOMAS NYE
NHTSA complaint #11378116 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MY 2009 DODGE JOURNEY WOULD NOT TURN ON AFTER AWHILE THAT I HAVE BEEN USING IT.I WOULD USE IT THEN TURN IT OFF AND IT WONT TURN BACK ON UNTILL A WHILE THAT YOU LEAVE IT ALONE.
NHTSA complaint #11316582 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
CAR FAILS TO START RANDOMLY AND CONSISTENTLY. I'VE SEEN NOTHING BUT ISSUES ALL OVER THE INTERNET ABOUT THIS AND NOTHING HAS EVER BEEN ANSWERED. PEOPLE SPEND HUNDREDS OF DOLLARS TO NOT EVEN BE TOLD WHAT IS WRONG WITH THE VEHICLE.
NHTSA complaint #11311902 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE VEHICLE WILL STALL ON CRANKING WHICH A RED LIGHT WILL LIGHT UP YOU WILL HAVE TO GET UNDER VEHICLE AND TAP STARTER CONSTANTLY TO CRANK. STARTER HAS BEEN REPLACED 2X PROBLEM STILL HAPPENS ITS SPARK FIRE UNDER CAR. THE VEHICLE WILL BE CUT OFF STATIONED AFTER A DRIVE THEN IT WAS CRANK PERIOD UNTIL 20 MIN . WHEN PARKED TO GET IN AND DRIVE IT WANT START. HAS BEEN TEST ON MACHINE BATTERY GOOD STARTER GOOD AND TRANSMISSION IT DETECTED AND ELECTRICAL. ALSO WHEN UNLOCKING DOORS ONLY 3 DOORS WILL UNLOCK ONE YOU HOT UNLOCK WIPERS WILL COME ON.
NHTSA complaint #11306214 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THIS IS JUST TOO MUCH. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. SOMETIMES IT CRANK AND THEN IT WON'T. I CAN GET IN IT AND DRIVE TO WORK, BUT BY THE TIME I GET OFF IT WILL NOT DO ANYTHING. THE LIGHTS AND RADIO WORK BUT THE CAR WILL NOT TURN OVER. IT'S LIKE IT WILL WORK FOR AWHILE BUT AFTER TURNING IT OFF IT COULD TAKE HOURS TO START UP AGAIN IF IT STARTS UP. AND YES I HAVE ALSO TRIED THE PUTTING THE CAR IN NUETRAL, BUT WHEN IT DON'T TURN OVER YOU CAN NOT CHANGE THE GEARS.I DON'T HEAR ANY CRANKING NOISE, THE TRUCK JUST LIGHTS UP. I HAVE HAD A NEW STARTER, BATTERY, AND ALTERNATOR PUT ON. I HAVE HAD THIS TRUCK PULL HOME ON A TOW TRUCK FROM WORK AND SOON AS THEY UNHOOK IT IT WILL STARTS UP...I HAVE TWO YOUNG KIDS AND I HAVE HAD THE EXPERIENCE OF GOING TO A GAS STATION IN THE EVENING AFTER GETTING OFF WORK AND AFTER TURNING OFF THE CAR IT WILL NOT CRANK. THE HORN JUST STARTS HONKING ON ITS OWN SOMETIMES,AND THE THEFT SYSTEM ALARM LIGHT ALMOST NEVER STOPS BLINKING. I HAVE SPENT MORE THAN I ALMOST PAID FOR THE VEHICLE, AND STILL HAVE TO UBER PLACES. THIS IS A MAJOR ISSUE THAT NEEDS TO BE RESOLVED. TOOK IT TO THE DODGE DEALERSHIP AND THEY WANT YOU TO LEAVE YOUR VEHICLE THERE FOR ABOUT 4 DAYS AND WANT TO CALL YOU WITH A RIDICULOUS MONEY QUOTE. COME ON DODGE HOW MUCH MORE DO YOUR CUSTOMERS HAVE TO SUFFER FROM A PROBLEM YOU DON'T WANT TO FIX. A VERY CONCERNED CONSUMER AND PARENT.
NHTSA complaint #11269303 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
CAR WILL NOT START AT TIMES, USUALLY WHEN IT'S HOT OUTSIDE, AND IT TAKES ANYWHERE FROM 5 MINUTES TO A DAY BEFORE IT WILL START BACK. BATTERY, KEYS, AND ALTERNATOR ARE FINE. MOST OF THE TIME IF I PUT IT IN NEUTRAL IT WILL START BUT OTHER TIMES I AM LEFT STRANDED. I AM AFRAID TO DRIVE FAR FROM HOME BECAUSE IF I TURN MY CAR OFF IT MAY NOT START BACK . I HAVE BEEN STRANDED FOR HOURS WITH MY KIDS BEFORE IN THE HIGH HEAT. THIS NEEDS FIXED ASAP, BEEN GOING ON FOR 5 YRS NOW.ASK ANYONE WITH A DODGE JOURNEY AND THEY WILL TELL YOU THEY HAVE THE SAME ISSUE.
NHTSA complaint #11234639 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
ON SEVERAL OCCASIONS MY DODGE JOURNEY HAS SHUT OFF WHILE DRIVING AND WHILE SITTING AT A TRAFFIC LIGHT. SOME INSTANCES OCCURRED WHILE TURNING AT A TRAFFIC LIGHT OR DRIVING STRAIGHT AHEAD ON A LOCAL CITY ROAD. THE CHECK ENGINE LIGHT, TRACTION EQUALIZER WARNING AND AIR BAG LIGHTS ALL COME ON JUST PRIOR TO THE CAR SHUTTING OFF MOST TIMES. OTHER TIMES THERE IS NO WARNING UNTIL MY STEERING WHEEL AND BRAKES LOCK UP INDICATED THAT THE CAR HAS SHUT OFF. I'VE HAD THE CAR SERVICED FOR THE ENGINE AMONGST OTHER REPAIRS AND THE PROBLEM STILL PERSISTS AND THE CODES CLEAR ONLY TEMPORARILY. THE CAR LIGHTS DIM OR FLICKER AND THE CAR SHAKES SOMETIMES WHEN STARTING UP INDICATING THAT THE CAR WILL NOT HOLD POWER TO DRIVE. THE BATTERY IS GOOD AND THE MECHANIC HAS STATED THAT THE ISSUE IS ELECTRICAL.
NHTSA complaint #11229139 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MY 2009 DODGE JOURNEY HAS BEEN HAVING A NO START ISSUE THAT HAS BEEN GETTING PROGRESSIVELY WORSE OVER THE PAST 3 YEARS. AT FIRST IT WAS JUST WHEN IT WAS HOT OUTSIDE OR THE CAR WAS HOT AFTER DRIVING AN HOUR OR MORE, NOW IT HAPPENS AT ANY GIVEN TIME, EVEN FIRST THING IN THE MORNING. I CAN USUALLY GET IT STARTED AFTER 5-10 TRIES, BUT NEVER ON THE FIRST TRY. THE LAST TIME THIS HAPPENED WAS ON MONDAY, JUNE 17, 2019 WHEN I TOOK IT BACK TO THE DEALER FOR THE 5TH TIME THIS YEAR FOR THIS PROBLEM.
NHTSA complaint #11221087 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
WHEN USING RIGHT TURN SIGNAL DOME LIGHTS TURN ON, IF CRUISE CONTRAIL IS ON CANNOT USE BRIGHTS WILL SHUT OFF CRUISE BY ITSELF, CAR STALLS, AND WILL NOT ALWAYS START, WHEN IT DOES START MANY TIMES WILL STALL RIGHT AWAY, AND WHEN DRIVING STALLS. AIR BAG LIGHT ON WHICH HAVE READ CAN MEAN AIRBAG FAIL TO DEPLOY.
NHTSA complaint #11220258 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
CAR WILL INTERMITTENTLY START AND THEN WON'T START. BATTERY IS FINE. CHECKED NEUTRAL SAFETY SWITCH. STILL NOTHING. HAVE BEEN STRANDED SEVERAL TIME.
NHTSA complaint #11218788 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I DROVE MY VEHICLE TO THE GROCERY STORE WITH NO PROBLEMS. I SHOPPED, CAME BACK OUT AND TRIED TO START IT. LIGHTS, RADIO, WINDOWS, LOCKS... ALL WORKED. WHEN TRYING TO START, YOU HEAR A SINGLE CLICK EACH TIME YOU TRY. WE TRIED TO JUMPSTART IT; THERE WERE NO CHANGES. IT WOULDN'T START. I HAD THE DEALER TOW IT. THEY COULDN'T FIGURE OUT WHAT WAS WRONG WITH IT. THEY ENDED UP GETTING IT TO START WITH NO ANSWERS FOR ME. THEY JUST SAID THEY CAN'T FIGURE OUT WHATS WRONG WITH IT OR WHY IT ACTED THE WAY IT DID. I DID SOME RESEARCH. ITS COMMON IN DODGE JOURNEYS; THEREFORE DODGE SHOULD ADRESS THE ISSUE.
NHTSA complaint #11210479 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
2009 DODGE JOURNEY HAS ISSUES STARTING INTERMITTENTLY. SEEMS TO BE AN ISSUE MANY PEOPLE POST ABOUT. IF YOU LET THE VEHICLE SIT FOR AWHILE IT WILL SOMETIMES START BACK UP. INSERTING KEY WILL MAKE IT POSSIBLE TO TURN ON LIGHTS, RADIO, ROLL DOWN WINDOWS, ETC, BUT THE VEHICLE WILL NOT START, ONLY CLICK.
NHTSA complaint #11195405 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
WAS DRIVING ON MY WAY BACK HOME WITH MY 4 KIDS WHEN THE CAR STALLED AND WOULDN'T TURN OVER. PUT KEY FOB IN IGNITION AND WOULD MAKE A CLICKING NOISE THEN IT JUST STOPPED MAKING NOISE. GOT CAR TOWED AND HAD BATTERY CHECKED AND THE BATTERY HAD FULL CHARGE AND ONLY 2 YEARS OLD.
NHTSA complaint #11190847 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I HAVE A 2009 DODGE JOURNEY, WHEN THE HEAT IS ON IN THE VEHICLE THE PASSENGER SIDE BLOWS COLD AIR ON ONE SIDE OF THE VEHICLE I'VE BEEN ON THE INTERNET AND HUNDREDS OF PEOPLE ARE COMPLAINING, AND THE DEALERSHIP ARE CHARGING $600-$1200 TO FIX THE PROBLEM, WHEN THIS IS A CAR DEFECT, PERIOD.....
NHTSA complaint #11179951 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
NO START NO CRANK. SINCE TAKING MY CAR TO THE DEALERSHIPS TO FIX THE RECALLS MY CAR WONT EVEN GO OUT OF PARK UNLESS THE CAR IS ON AND RUNNING.
NHTSA complaint #11165308 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I OWN A 2009 DODGE JOURNEY THAT I PURCHASED IN JULY OF 2018. BEGINNING IN AUGUST I STARTED EXPERIENCING A NO CRANK NO START PROBLEM. THERE WERE 3 TIMES MY CAR WOULDN'T START WHILE I WAS AT HOME. MY CAR HAS BEEN TOWED APPROXIMATELY 9 TIMES SINCE SEPTEMBER INCLUDING 2 TIMES TO THE DODGE DEALERSHIP FOR DIAGNOSIS AND REPAIR OF THE PROBLEM IN OCTOBER. INITIALLY THE MECHANIC DIAGNOSED A DEAD CELL IN THE BATTERY. I PAID APPROXIMATELY $232.00 FOR A NEW BATTERY AND 2 1/2 WEEKS LATER I WAS STRANDED AGAIN DUE TO MY CAR NOT STARTING IN NOVEMBER, SINCE THEN I'VE HAD THIS PROBLEM 8 TIMES WHILE ATTEMPTING TO LEAVE MY HOME. ALL OF MY MAJOR PARTS ARE OPERATING CORRECTLY AND NOTHING IS DRAINING MY BATTERY. CAN CHRYSLER PLEASE ATTEMPT TO IDENTIFY WHAT IS CAUSING THIS PROBLEM? IT'S UNSAFE AND VERY INCONVENIENT THIS UNKNOWN ISSUE IS EXPENSIVE TO CONSTANTLY ATTEMPT TO FIX AND THE PROBLEM STILL OCCURS.
NHTSA complaint #11165406 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
TAKATA RECALL I PURCHASED THIS CAR & WAS TOLD ONLY NEEDED TO REPLACE BACK TIRES.. I TOLD THE SAKES GUY I DO NOT WANT TO PUT ANY MONEY IN ANY CARS, I TOLD HIM I OWN A 2004 DODGE INTREPRID SE I BOUGHT BRAND NEW ON 7/27/2004, LAST YR IN END OF SEPT IT STARTED TO NICKEL & DIME ME. THIS CAR I BOUGHT FROM THIS GUY SAID NOTHING WRONG , I SAID THIS CAR LOOKS LIKE IT'S NEEN IN A CAR ACCIDENT, HE SAID NOTHING WRONG, SAID I WILL BE 2ND OWNER & A CLEAR TITLE... WRONG, I BOUGHT THIS CAR FROM A CAR LOT ON 2/16/2018, ON 2/17/2018 HAD TO BUY 3 TIRES & FOUND OUT THE TIE ROD & BALL JOINT WERE HANGING BY A THREAD, MECHANIC SAID THE SALES GUY WOULD HAVE SEEN ALL THIS WHEN HE TOLD ME THEY MOVED THE GOOD TIRES TO THE FRONT & PUT BAD TIRES TO BACK, I HAD TO GET NEW BRAKES FRONT & BACK/ NEW BATTERY, THE AIRBAGS WERE MISSING & I ALMOST GOT HIT BC THE TRANSMISSION STALLED ON ME, THE HISTORY THAT I FOUND OUT WITH THIS 2009 DODGE JOURNEY SXT WAS ALREADY IN A ACCIDENT ON 10/18/2017 BC THE TRANSMISSION STALLED, I HAD TO HA TO PUT LOTS OF $$$ INTO THIS VEHICLE THAT I DID NOT WANT TO DO, TO TOP THAT OFF, I HAD TO CALL CANADA & THEY SAID THEY DIDN'T HAVE ME AS THE NEW OWNER, I FOUND OUT THE CASH I PAID THE GUY HAD TO PAY OFF A LEON THAT WAS ON THIS CAR, THEN AFTER HE PAID IT, I RECEIVED IN THE MAIL LEON WAS PAID OFF IN FULL,THE COMPANY THAT HAD A LEIN DIDN'T KNOW I BOUGHT THIS CAR & I HAD TO CALL CANADA TO GIVE THEM UPDATED INFO THAT I BOUGHT THE CAR IF &4,263 CASH BC GUY WOULDN'T TAKE A CHECK OR MONEY ORDER/ NOR CASHIERS CHECK, THE LEMON LAW LAWYER I CALLED ON 2/17/2018 I WOULDN'T BE ABLE TO STOP PAYMENT BC THE SALES GUY LIED TO ME & SOLD ME A BAD CAR, THE CAR IS IN THE REPAIR SHOP SINCE SEPT 12,2018BC OF THE TRANSMISSION, MANUFACTURING ISSUE THAT I DO NOT HAVE ANYTHING TO DO WITH, MY SISTER OPENED A GOFUNDME ME PAGE TO RAISE $$. I BELIEVE DODGE SHOULD PAY FOR THIS TRANSMISSION..
NHTSA complaint #11157079 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
SINCE SEPTEMBER 2018 CAR WOULD NOT START. HAD GONE TO THE DOCTOR AND PARKED IN THE LOT, WHEN I CAME OUT MY CAR WOULD NOT START AND I WAS STRANDED IN THE PARKING LOT UNTIL DARK AFTER THE CLINIC HAD CLOSED. TRIED STARTING IT MULTIPLE TIMES AND ONLY GOT A ʻCLICKʻ THEN NOTHING. HAD TO GET TOWED HOME. IʻM A 59 Y/O FEMALE WITH HEALTH ISSUES. BATTERY WAS NEW SO I HAD THE STARTER REPLACED THINKING MAYBE THAT WAS THE PROBLEM. MY CAR STILL HAD THE SAME PROBLEM. IT WOULD RANDOMLY START. SO ONCE I COULD GET IT STARTED, I TOOK IT TO MY MECHANIC. HE COULD NOT ISOLATE THE PROBLEM ALTHOUGH IT WOULD STILL RANDOMLY START AND RECOMMENDED THAT I TAKE IT TO THE DEALER. I DID AND THE DEALER SAID EVERYTHING CHECKED OUT FINE BUT RECOMMENDED THAT I HAVE THE STARTER REPLACED AS WELL AS THE EGR SYSTEM AND HE QUOTED ME OVER $1200. I CANʻT AFFORD THAT. I HAD ALREADY PAID TO HAVE MY BATTERY TESTED AT SEARS WHERE I BOUGHT MY DIEHARD AND HAD BOUGHT A NEW STARTER THAT MY BROTHER INSTALLED. INSTEAD, I TOOK IT BACK TO MY MECHANIC WHO REPLACED IT WITH ANOTHER STARTED AND EGR SYSTEM FOR $300 LESS. IT ONLY WORKED FOR A FEW DAYS. I ONLY GET A CLICK THEN NOTHING. TODAY, I HAD THE SAME PROBLEM. I TRAVEL 30 MILES EACH WAY TO GET TO WORK AND THIS IS FRUSTRATING. I TRIED THE ʻBRAKE, ON, NEUTRALʻ AND IT DIDNʻT WORK. I FINALLY GOT IT TO START THIS MORNING WHEN I DID THE ʻBRAKE, ON, MOVE THE GEAR SHIFT SIDE TO SIDE IN THE PARK POSITIONʻ BUT WHEN I GOT OFF WORK THIS AFTERNOON, THAT DIDNʻT WORK. INSTEAD, I DID THE ʻBRAKE, ON, NEUTRAL, PARKʻ AND IT STARTED RIGHT UP. I DONʻT KNOW IF IT WILL WORK TOMORROW THOUGH. IS THERE A PERMANENT RESOLUTION TO THIS PROBLEM BESIDES NOT BUYING ANOTHER CHRYSLER MADE VEHICLE AND JUNKING THE ONE I HAVE?
NHTSA complaint #11154870 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
NOT RIGHT,, TRANSMISSION STOPPED ON ME DRIVING, K & M DODGE MECHANIC SAYS IT'S NOT MY FAULT THAT THE TRANSMISSION JUST STOPPED ON ME WHILE DRIVING, HE SAID THE 2 GEAR ISN'T THERE, THIS IS 2 TIMES NOW I ALMOST GOT KILLED, TO TOP THAT OFF I PURCHASED THIS MUSED VEHICLE ON 2/16/2018 & PAID CASH OF $4,263.00 I ASKED IF THIS CAR HAD ANY PROBLEMS BC I DO NOT WANT TO PUT ANY MONEY INTO IT.. HE TOLD ME & MY PARENTS ONLY NEEDED REAR TIRES, I ASKED IF IT'S NEEN IN A CAR ACCIDENT, HE SAID NO.. HE SAID I WILL BE THE 2ND OWNER,, SOMETHING ISN'T RIGHT, SO I TOOK IT IN ON 2/17/2018 TO GET 2 NEW REAR TIRES & OMG, ARE YOU KIDDING ME,, THIS CAR DIDN'T HAVE ANY AIRBAGS, ELECTRICAL SYSTEM WAS MESSED UP, HAD TO HAVE A OIL CHANGE ON 2/22/2018, THEN IT WENT IN REPAIR SHOP ON 2/26/2018 FOR RECALL ON AIRBAGS, THEN GOT IT BACK ON 3/26/2018, JUST FOR IT TO GO BACK IN ON 4/1/2018 FOR A BALL JOINT/TIE RODS/ROTORS/BRAKES FRONT & BACK/ WHEEL ALIGNMENT/NEW BATTERY YOU GOT TO BE KIDDING ME,, I AM PISSED AS HECK, FOUND OUT I'M THE 4TH/5TH OWNER,, IT WAS IN S CAR ACCIDENT PASSENGER SIDE IN OCT 2017 CAR STALLED ON PPL, MINOR FRAME WORK, CAR IS MISSING LOTS OF PARTS, THEN I HAD TO BUY ANOTHER TIRE FRONT PASSENGER SIDE, KEY FOB DOESN'T WANT TO START CAR,,THEN I ALMOST GOT HIT DRIVING BC IGNITION STOPPED ON ME DRIVING,, THEN HAD STARTER REPLACED NEW ON 8/26/2018 TO TOP THAT OFF ON AUG 28 CAR STALLS AGAIN, FRIEND COMES OVER WITH METER TO CHECK OUT CAR STATISTICS & SAYS CAR NEEDS THE TRANSMISSION CONTROL MODULAR RESET SO I CAN DRIVE, SO THEN TRY TO DRIVE CAR ON SEPT 5TH, WON'T MOVE, SO I HAVE TO GET RIDES, THEN ON SEPT 12TH START UP, TRY TO DRIVE IT & THE CAR STOPS, TRIED TO DRIVE IT BACK TO K & M DODGE ON SEPT 12TH 2018,, IT'S BEEN THERE SINCE THAT DAY BC NOT DRIVABLE, NEEDS A NEW TRANSMISSION, I CAN'T AFFORD BC I AM ON DISIBILITY (SOCIAL SECURITY DISABILTY), I CALLED A LAWYER ON 2/17/2018
NHTSA complaint #11142435 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THIS(2009 DODGE JOURNEY SXT),IT HAS MANY SAFETY ISSUES, I TOLD THE SALES GUY I DO NOT WANT TO PUT ANY MONEY INTO A VEHICLE, BOUGHT IT ON 2/16/2018, GOT NEW REAR TIRES ON 2/17/2018, I WAS TOLD CAR NEEDS A BALL JOINT/TIE ROD ASAP, NOW I WAS MAD, I GOT HOLD OF A LEMON LAW LAWYER TO GET MY MONEY BACK, HE CAN'T HELP ME BC THE CAR IS A 2009, HE GAVE ME INFO TO CALL & FOUND OUT THE CAR WAS IN A CAR ACCIDENT ON 10/8/2017 PASSENGER SIDE, FOUND OUT THE CAR HAD SAFETY ISSUES THAT NEEDED TO BE DONE, SO CAR WENT INTO SHOP ON 2/26/2018 & I GOT IT BACK ON 3/27/2018. I HAD TO GET A NEW BATTERY/NEW BRAKES FRONT/BACK/ROTORS/BALL JOINT/ NUT/SNAP RING/THEN CAR JUST QUIT ON ME WHILE DRIVING, FREAKED ME OUT, THEN I HAD TO HAVE THE STARTER REPLACED, ON 8/26/2018, NOW CAR WENT BACK IN SHOP ON 9/12/2018 BC THE TRANSMISSION STALLED ON ME & I ALMOST GOT REARED END, THE METER MACHINE SAYS IT NEEDS THE TRANSMISSION CONTROL MODULE NEEDED TO BE RESET, WRONG, THE PROBLEM IS THE TRANSMISSION & BEEN HEARING ALL KINDS OF NASTY THINGS TO DO WITH THE CHYRSLER DODGE IGNITION/ TRANSMISSION / STARTER, THIS CAR HAS COST ME SO MUCH MONEY THAT I WAS LIED TOO.. SAFETY ISSUE IS TRANSMISSION I WAS TOLD BY 2 MECHANICS THE TRANSMISSION NEEDS TO BE REPLACED BC THE GEAR BROKE, NOTHING I DID, TRANSMISSION NEEDS TO BE REBUILT OR NEW ONE PUT IN, I PAID $4,263 PLUS NOW FOR EVERYTHING ELSE I WAS NOT PLANNING ON DOING.. I BEEN HEARING BAD STORIES ABOUT THIS CAR TRANSMISSION/STARTER/IGNITION/ELECTRICAL.. PLZ HELP ME OUT HERE, I ALMOST GOT KILLED BC CAR STOPPED ON ME WHILE DRIVING.. . I BOUGHT THIS CAR ON 2/16/2018 , MILAGE WAS (124,627) & IT'S BEEN IN THE REPAIR SHOP MORE THAN ME DRIVING, IT'S BACK IN ON 9/12/2018,, PLZ HELP, I HAVE ALL MY RECEIPTS, I BELIEVE DODGE/CHYRSLER SHOULD COMPENSATE SOMETHING BC THIS TRANSMISSION SHOULD HAVE JUST QUIT ON ME DRIVING & TOLD GEAR BROKE, NOT MY FAULT,HELP PLZ
NHTSA complaint #11133031 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
FOR THE MILLENTH TIME SINCE PURCHASING THIS CAR IN 2014 IT FAILED TO START AGAIN!!! I HAVE HAD EVER MECHANIC UNDER THE SUN CHECK ELECTRICAL CONNECTIONS, BATTERIES, STARTERS, ALTERNATORS, FUSES ETC. THEY FIND NOTHING WRONG BUT THE CAR CONTINUES TO SIMPLEY NOT START. I'VE READ A LOT OF PEOPLE HAVE THE SAME PROBLEM WITH THIS CAR. DID ANYONE EVER FIGURE OUT WHY AND WHAT DODGE IS DOING ABOUT IT? SOMETIMES IT HAPPENS WHEN MY CAR IS PARKED ANGLED. SOMETIMES ON FLAT PAVEMENT. I GOT STUCK WITH MY NEWBORN DAUGHTER SHORTLY AFTER I PURCHASED THE CAR AND WENT BACK TO DEPAULA DEALER I PURCHASED IT FROM IN ALBANY NY AND THEY APOLOGIZED AND SAID THEY CHECKED EVERYTHING AND NOTHING IS WRONG WITH THE CAR. I'M SCARED TO BE STUCK WITH MY KIDS SOMEWHERE AND HONESTLY TIRED OF SENDING IT TO THE MECHANIC ONLY TO HEAR THEY CAN'T FIND ANYTHING WRONG. ANY IDEAS OR DIRECTIONS TO GIVE THE MECHANIC WOULD BE GREAT. DOES DODGE ACTUALLY HAVE THE ANSWER AND JUST DON'T WANT TO ISSUE A RECALL. I DON'T CARE IF I HAVE TO PAY TO GET IT FIXED. I JUST WANT TO KNOW WHAT NEEDS TO BE FIXED!!! THANK YOU
NHTSA complaint #11122238 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
CAR WILL NOT START AT TIMES, HAVE TO LET SIT FOR ABOUT AN HOUR BEFORE IT WILL START. HAVE BEEN HAVING ISSUE FOR MONTHS. CHANGED BATTERY BUT THAT HAS NOT HELPED. I HAVE POWER TO THE CAR BUT THE ENGINE WILL NOT TURN OVER. SENSOR IN STEERING WHEEL FOR AIRBAG IS ALSO LOOSE, LIGHT COMES ON AND OFF
NHTSA complaint #11114381 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
UPON FULLING UP TO A STOP SIGN AND APPLYING THE BRAKE, MY CAR SHUT OFF COMPLETELY. I WAS ABLE TO RESTART IT A DRIVE A BLOCK OR TWO BEFORE IT DID THE SAME THING. I HAD THE CAR TOWED TO A MECHANIC AND AFTER LOOKING FOR A PROBLEM FOR SEVERAL DAYS THEY WERE UNABLE TO FIND ANYTHING WRONG WITH THE CAR AND IT STARTED AND DROVE FINE. SEVERAL TIMES WITHIN THE PAST 6 MONTHS (JAN-JUNE 2018) I HAVE TRIED TO START MY CAR AND IT WILL NOT START. SOMETIMES MOMENTS LATER IT WILL START, SOMETIMES HOURS LATER IT WILL START. UPON SEARCHING ONLINE FOR POSSIBLE PROBLEMS, I FOUND MANY WHO HAD THE SAME ISSUES (CAR SHUTTING OFF WHILE DRIVING, AND CAR NOT STARTING). IT SEEMS THERE WAS A RECALL TO FIX THESE VERY PROBLEMS. THE RECALL WAS REGARDING THE IGNITION MODULE. I RECENTLY PURCHASED MY CAR FROM ANOTHER INDIVIDUAL AND I DO NOT KNOW IF THE RECALL WAS ADDRESS INITIALLY. HOW CAN I FIND OUT. IF MY CAR WAS NOT FIXED, HOW CAN I GET THE RECALL FIXED NOW? IF IT WAS FIXED, THEN THE VEHICLE IS STILL HAVING THE SAME PROBLEM AND THE "RECALL FIX" DID NOT ACTUALLY FIX THE PROBLEM. I HAVE BEEN CAUTIOUS DRIVING IT AS I DO NOT WANT THE VEHICLE TO TURN OFF WHILE I AM DRIVING, AGAIN NOR DO I WANT TO BE STRANDED AGAIN BECAUSE IT WON'T START.
NHTSA complaint #11110778 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MY CAR RANDOMLY DOESN'T START. I WILL BE PARKED, TURN OFF CAR TO RUN IN STORE WHEN I COME BACK OUT CAR WONT START. BATTERY HAS BEEN CHANGED. STILL SAME ISSUE.
NHTSA complaint #11109967 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
JUST REPLACED BATTERY. WAS WORKING AND STARTING FINE AFTER REPLACING FOR A FEW WEEKS. WENT TO WORK YESTERDAY MORNING AND LEFT FOR LUNCH WITH NO ISSUES. WENT TO START CAR TO RETURN TO WORK AFTER LUNCH AND WOULDN'T TURN OVER AT ALL. I WOULD TURN THE KEY AND GET ONE CLICK BUT NOT TURNING OVER. MY RADIO, LIGHTS AND WINDOWS ALL WORK WHEN KEY IS IN THE ON POSITION. CHARGED THE BATTERY FOR NEARLY 40 MINUTES AND STILL NO START ONLY A CLICK. HAVE ALSO HAD ON-GOING ISSUES WITH WIRING HARNESSES THROUGHOUT VEHICLE.
NHTSA complaint #11101560 — an unverified report by a vehicle owner.