173 of the
2,091 complaints about the 2009 Dodge Journey are about the
engine — 8% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
75,379 miles.
I have issues starting it. New starter, new battery and it just dies. Luckily I was parked when it died. I have children, if it dies while driving I could be in a serious car crash with my children in the car. I do not want to die, I love my car but I do not want to be put in danger because of this type of issue. I also do not want to be stranded somewhere. PLEASE HELP.
NHTSA complaint #11682538 — an unverified report by a vehicle owner.
Murphysboro, ILFire
ENGINE
The Carbondale Fire Department was dispatched to a vehicle fire In the parking lot behind the above-listed address. Fire personnel arrived and found a 2009 Dodge Journey with an engine compartment fire. Fire personnel used tank water and a pre-connected 1 3/4 In. hose line to extinguish the fire. There were no exposures or damage to other property. Upon completing the extinguishment, an origin and cause investigation was conducted, which Included, but was not limited to, scene examination, documentation, and interviews. The owner of the vehicle stated the following: He purchased the vehicle new. He has liability Insurance only through Allstate. This Is not his primary vehicle. He does his own service. No known electrical Issues, and there were no warning lights on the vehicle before the fire. The vehicle has approximately 160,000 miles on It The only known issue with the vehicle was a power steering issue. Before the discovery of the fire, the owner had pulled into a gas station across town to add power steering fluid. Upon leaving the gas station, the owner reported that within a few blocks, he began seeing black smoke coming from under the hood, and there was an odd odor to the smoke. (Review of Oty Video cameras confirmed this account) He pulled in the parking lot at the above-listed address and accessed the engine compartment to find fire on the power steering reservoir, the plastic engine cover, and the cooling fan. He attempted to extinguish the fire with a soda he had and then attempted to retrieve water from a nearby building. Upon returning with water, the fire was too large to extinguish. The scene examination revealed an engine compartment fire that had transitioned Into the passenger compartment during the failure of the front windshield. The hood of the vehicle had completely melted away during the fire. Fire patterns in the engine compartment were consistent with the owners account of the fire. The fire was determined to be unintentional, with the
NHTSA complaint #11666519 — an unverified report by a vehicle owner.
at 194,000 milesLos Angeles, CA
ENGINE
The contact owns a 2009 Dodge Journey. The contact stated while driving at an undisclosed speed, the engine seized. The vehicle was restarted and driven to the destination. The contact stated that the following day while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed with TIPM failure. The contact was informed that the totally integrated power module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 194,000.
NHTSA complaint #11608504 — an unverified report by a vehicle owner.
Paducah, KY
ENGINE
I've gone through 6 batteries in 1 year and I still have to keep jumping my vehicle Everytime I start it. I am currently stranded in Walmart parking lot with no jumper cables and I am being forced to walk now. Also there are times when I am driving down the highway and at any given moment it acts as if I stomped on the brakes. The lights go off and on, the windows roll up and down, the door locks are out of control and the gauges on the dashboard go out of control as well. I recently bought a new TIPM and ECM because when I replaced the battery it would no longer start. This vehicle is very dangerous and I'm sorry I ever bought it. It seems as if dodge cares more about their money than a human life
NHTSA complaint #11542211 — an unverified report by a vehicle owner.
Middleton, WIFire1 killed
ENGINE
Vehicle owner was driving and pulled over when all warning lights began flashing, wipers came on, horn started honking, windows would not go down, doors would not unlock, and vehicle started on fire. Fire appeared to begin in the engine compartment, with fire eventually consuming entire vehicle.
NHTSA complaint #11508217 — an unverified report by a vehicle owner.
Reading, PA
ENGINE
Hi I bought this Dodge Journey on May 24 2021 since the First day I bought it the car started giving me problems the dealer wouldn't take the car back and in stuck with it the engine from the car is Giving me problems it won't accelerate is very scary I'm very concerned because I got kids and also the car started smoking .
NHTSA complaint #11496231 — an unverified report by a vehicle owner.
at 137,000 milesZephyrhills, FL
ENGINE
The contact owns a 2009 Dodge Journey. The contact stated that several attempts were needed to start the vehicle. The ABS, Traction Control System, and Electronic Stability Control (ESC) warning lights were illuminated. The contact replaced the battery twice; however, the failure reoccurred. Additionally, the contact stated while depressing the accelerator pedal, the vehicle failed to respond as designed and hesitant to respond. The vehicle was not taken to an independent mechanic or local dealer for diagnosis or repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 137,000.
NHTSA complaint #11492189 — an unverified report by a vehicle owner.
Whiteville, NC
ENGINE
09 Dodge Journey 3.5l v6 issues started the day after I bought the vehicle!! will cut off while driving, stall and cut off at stop lights, stop signs. Way too much heat coming from motor, ac compressor making allot of noise. Overheating issues, brake light switch issue. Cruise control malfunction, driver’s window switch and window not working. Rear tv stopped working after a snow storm, rear ac/ heater not blowing at all, cars won’t shift out of park at all. Headlights stopped working. All lights flashed on and off while driving down the freeway at 80mph, now it’s saying gas cap on dash, while driving to a job the timing belt broke after being replaced 2 months earlier, water pump is leaking after being replaced 2 months ago. Water soaking the passenger and backseat floorboards and I can’t figure out why. This is honestly the worst vehicle I’ve ever bought and I regret buying it at all every day. This vehicle should be outlawed and against the law to sell to anyone.
NHTSA complaint #11479265 — an unverified report by a vehicle owner.
Harrison, MI
ENGINE
I have power door locks not working except manually or driver door by key. Key fob and door module for locks will not function. I cannot open the hatch due to power lock function. The Airbag light comes on when vehicle is started and the door is open and only disappears after the door is closed, engine shut off then restarted. Also the engine light came on for awhile then off and is now back on. This is what code scan report says. Engine and Transmission are P0420 Catalyst Efficiency (Bank1), OBDll Codes ($03) is Catalyst System Efficiency Below Threshold Bank 1. The Airbag is U0172 Lost Commuication w/Left Side Satellite Accelerator Sensor 1- Stored. The Door Module- Front Right (DMFR) is B16A5 Passenger Window Switch Backlighting Circuit High-Stored. Not sure exactly what these all mean but I think the Power Locks are a safety issue along with the Airbags. The power locks don't lock after driving it like they used to after driving so many feet.
NHTSA complaint #11446588 — an unverified report by a vehicle owner.
Perth Amboy, NJ
ENGINE
The gear will not shift unless I press the release button. After I took it for a recall in Route 18 Dodge dealer East Brunswick NJ, it came back without been able to shift. I asked the mechanic why my car is no moving, they said you have to press the release button and shift gears at the same. I told them I didn’t bring my car in like this. After I spoke to “Mike” the manager, he said it was a matter of time. I’m scare for my life when driving because now is making all these sounds on the transmission.
NHTSA complaint #11442593 — an unverified report by a vehicle owner.
at 120,000 milesTrapper Creek, AK
ENGINE
The contact owns a 2009 Dodge Journey. The contact stated while his wife was driving at an undisclosed speed, the vehicle loss motive power and stalled. The driver restarted the vehicle and continued to drive; however, the failure recurred. The driver was unable to restart the vehicle. The contact had the vehicle towed back to the residence. An independent mechanic went to the residence to inspect the vehicle. The mechanic replaced the starter and installed a new battery however, the failure recurred. The mechanic was unable to determine the cause of the failure. The contact was concerned that the failure was related to the ignition switch and the engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
NHTSA complaint #11423610 — an unverified report by a vehicle owner.
Las Vegas, NV
ENGINE
Something in the engine is causes the alternator to die. I’ve gotten it changed 3 times within a year. The car has been having multiple issues since I purchased it. The file is to lengthy to upload
NHTSA complaint #11418861 — an unverified report by a vehicle owner.
at 19 milesAlytus, AL
ENGINE
REPORTING COMMON PROBLEMS OF 2009 DODGE JOURNEY 2.0CRD 103KW 1.A CAR STARTED SHUTTING OFF WHENEVER IT DRIVES, RUNNING IN PARKING LOT, STOPPED AT RED LIGHT. 2.BATTERY FAILS SUDDENLY, WITHOUT ANY WARNING, JUMPING CABLES CAN'T HELP, BECAUSE A CAR JUST MAKING A CRANKING NOISE UNDER A HOOD. 3. WHEEL AIRBAG IS HAVING SHORT CIRCUITS, SO DUE TO IT SOMETIMES LIGHTS A WARNING IN DASHBOARD. 4. STEERING WHEEL RELAY SHOWS MISUNDERSTOOD DEGREES OF WHEEL ANGLE, SO IT COMES TO ESP BAS ERROR.
NHTSA complaint #11402721 — an unverified report by a vehicle owner.
at 130,000 milesLAS Vegas, NM
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG, CHECK ENGINE, AND THE EPS TRACTION WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT INITIALLY TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE MODULE CONTROL SENSOR HOWEVER, THE FAILURE PERSISTED. THE MECHANIC REFERRED THE CONTACT TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE CONTACT THEN TOOK THE VEHICLE TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF SANTA FE (7401 CERRILLOS RD, SANTA FE, NM 87507) WHERE THE DIAGNOSIS CONFIRMED THAT THE BRAKE MODULE CONTROL SENSOR WAS DEFECTIVE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT BROUGHT THE VEHICLE BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST TO BE PERFORMED. THE RESULTS WERE STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
NHTSA complaint #11361992 — an unverified report by a vehicle owner.
at 170,000 milesGrand Forks, ND
ENGINE
CAR WON'T START , WHEN TRYING TO START , EVERYTHING WORKS(LIGHTS RADIO) EXCEPT THE ENGINE WON'T CRANK. IT HAS HAPPENED NUMEROUS TIMES. SOMETIMES I GET STALLED IN THE HIGHWAY, WHICH IS REALLY DANGEROUS.
NHTSA complaint #11352402 — an unverified report by a vehicle owner.
at 203,573 milesCanton, MSFire
ENGINE
WHILE DRIVING THE ENGINE CAUGHT FIRE. DEALER SAYS IT IS NOT COVERED UNDER RECALL. EVEN THOUGH I SEE OTHER DODGE JOURNEY RECALLS OF SAME FIRE BEING RECALLED.
NHTSA complaint #11315783 — an unverified report by a vehicle owner.
at 61,226 milesWelcome, MD
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING THE ENTIRE BOARD FLASHED AND THEN VEHICLE ENGINE SEIZED AND THE VEHICLE STOPPED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE ROD AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE HAD BEEN SERVICED EARLIER BY THE DEALER OURISMAN CHRYSLER DODGE JEEP RAM OF BOWIE 2406 CRAIN HWY, BOWIE, MD 20716 (855) 822-3228. THE CONTACT SUSPECTED THE DEALER DID SUBPAR WORK THAT CAUSED THE ENGINE TO SHUT DOWN AND NEEDED REPLACEMENT THE CONTACT DID NOT GET HER VEHICLE BACK UNTIL THE END OF NOVEMBER 2019, THE VEHICLE ISSUE OF STOPPING OCCURRED IN 12/2019. THE MANUFACTURER GAVE THE CONTACT A CASE NUMBER BUT HAD NOT CALLED BACK WITH AN UPDATE. THE CONTACT WAS REFERRED TO THE FTC AND HER STATE'S ATTORNEY GENERAL'S OFFICE THE FAILURE MILEAGE WAS 61,226.
NHTSA complaint #11308989 — an unverified report by a vehicle owner.
Rockford, MI
ENGINE
THERE WAS A RECALL ON THE AIRBAGS & AIRBAG MODULE.. THEY SUPPOSEDLY REPLACED.. THE ELECTRICAL WIRE IS NOW MESSED UP BC THE AIRBAG LIGHT KEEPS COMING ON & OFF, THE DRIVERS SIDE FRONT DOOR CONTROL LOCK TO LOCK THE CAR WILL NOT WORK, NOW ENGINE LIGHT COMES ON & OFF AND THE TRANSMISSION WAS REPLACED, ALL NEW COMPONENTS, DRIVING THE CAR ON JAN 4TH 2020 & THE ENGINE JUST STOPS ON ME AT TRAFFIC LIGHT.. THIS CAR HAS HAD NOTHING BUT PROBLEMS AFTER PROBLEMS FROM THE 1ST DAY I BOUGHT IT FROM THE SALES AGENT THAT LIED TO ME ABOUT EVERYTHING.. THERE ARE RECALLS ON MY CAR THAT STILL NEVER GOT REPLACED.. I AM THE NEW OWNER OF THIS 2009 DODGE JOURNEY SXT ON (2/16/2018).. I WAS TOLD I'M THE 2ND OWNER, I AM THE 4TH OWNER AND WAS LIED ABOUT IF THIS CAR WAS IN A ACCIDENT.. IT WAS IN A ACCIDENT TO DO WITH THE TRANSMISSION STOPPING AND THE PPL THAT HAD THIS CAR B4 ME THE REPORT SAYS IT WAS SIDE SWIPED PASSENGER SIDE ON (10/18/2017).. FOUND OUT MORE ABOUT THE CAR I BOUGHT WAS IN A MAJOR FLOOD SO SOMEONE DIDN'T TELL THE TRUTH & I WAS SOLD A CAR THAT HAS WATER DAMAGE & THEY COVERED IT UP AND I BEEN COMPLAINING SINCE I BOUGHT THIS CAR... SOMETHING ISN'T RIGHT WITH THIS CAR & I GOT RIPPED OFF, THIS CAR THE TRANSMISSION STOPPED ON ME AND I ALMOST GOT IN A BAD CAR ACCIDENT.. I'VE HAD A MECHANIC AT A DODGE DEALERSHIP TELL ME & MY DAD I WAS SOLD A CAR THAT HAS WATER DAMAGE ETC... I AM HAVING PROBLEMS WITH THE AIRBAG LIGHT ON & OFF AND THIS WAS A RECALL AND SHOULD BE REDONE, THE ENGINE LIGHT IS FAULTY AND THE STEERING WHEEL AND ELECTRICAL STILL, ALONG WITH THE FOB IGNITION SWITCH..
NHTSA complaint #11297834 — an unverified report by a vehicle owner.
Streetsboro, OH
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING, THE INSTRUMENT PANEL LIGHTING ILLUMINATED AND THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD. THE FAILURE ALMOST CAUSED A CRASH. THE VEHICLE WAS TAKEN TO MULTIPLE INDEPENDENT MECHANICS AND DEALERS. THE CONTACT RESEARCHED AND FOUND OTHER VEHICLE'S EXPERIENCING THE SAME FAILURE. THE VEHICLE WAS TAKEN TO GANLEY CHRYSLER DODGE JEEP RAM (310 BROADWAY AVE, BEDFORD, OH 44146, (440) 232-2121) WHERE IT WAS DETERMINED THAT THE ELECTRICAL AND COMPUTER SYSTEMS FAILED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR A SECOND OPINION, BUT THEY DID NOT HAVE THE EQUIPMENT TO CLEARLY DIAGNOSE THE VEHICLE. THE MANUFACTURER STATED THAT THEY WOULD DOCUMENT THE CONTACT'S FILE; HOWEVER, THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THERE WERE NO CURRENT RECALLS. THE CONTACT STATED THAT THE FAILURES OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED IN 2015. THE CONTACT WAS INFORMED TO CALL NHTSA. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11266058 — an unverified report by a vehicle owner.
at 135,000 milesIndianapolis, IN
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK AND JERKED BEFORE SHUTTING OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 135,000.
NHTSA complaint #11258601 — an unverified report by a vehicle owner.
Zephyrhills, FL
ENGINE
AFTER DRIVING HOME FROM MY HOUSE TO MY MOM, IN THE MORNING I WENT TO START THE CAR AND IT WOULD CRANK ON BUT NOT FULLY START. IT'S BEEN DOING THAT FOR THE PAST THREE DAYS CAN'T MOVE MY CAR OUT OF START BECAUSE IT'S NOT FULLY TURNING ON
NHTSA complaint #11244317 — an unverified report by a vehicle owner.
at 170,000 milesFuquay-Varina, NCFire
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING THE CONTACT HEARD AN ABNORMAL NOISE AND THE ENGINE STALLED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. WHEN THE CONTACT ATTEMPTED TO TURN OFF AND RESTART THE VEHICLE THERE WAS A POPPING NOISE AND BLACK SMOKE CAME OUT OF THE ENGINE COMPARTMENT. THE CONTACT EXITED THE VEHICLE AND THE VEHICLE WAS QUICKLY ENGULFED IN FLAMES. THE FLAMES WERE EXTINGUISHED BY THE FIRE DEPARTMENT BUT THE VEHICLE WAS COMPLETELY DESTROYED BY THE FIRE. A POLICE REPORT WAS NOT FILED BUT A FIRE DEPARTMENT REPORT WAS FILED. THERE WERE NO INJURIES. THE REMAINS OF THE VEHICLE WERE TOWED TO A LOT FOR THE INSURANCE COMPANY TO INSPECT. THE DEALER JOHN HIESTER CHRYSLER DODGE JEEP RAM (940 N MAIN ST, LILLINGTON, NC 27546 (910) 893-8088) WAS ASKED ABOUT RECALLS AND TOLD THE CONTACT THERE WERE NO RECALLS RELATED TO THE VEHICLE CATCHING ON FIRE. THE MANUFACTURER HAD NOT BEEN INFORMED YET. THE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #11242013 — an unverified report by a vehicle owner.
at 94,000 milesAtlanta, GA
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE COULD NOT SHIFT OUT OF PARK AND THE ENGINE FAILED TO START OCCASIONALLY. THE CONTACT HAD TO PLACE THE VEHICLE INTO NEUTRAL OR MAKE MULTIPLE ATTEMPTS TO RESTART THE ENGINE. IN ADDITION, THE EPS AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE TO TURN OFF THE INDICATORS AND GET THE VEHICLE TO OPERATE NORMALLY. THE VEHICLE WAS DRIVEN TO ATLANTA WEST DODGE JEEP (1251 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 942-1102) WHERE IT WAS DIAGNOSED THAT A BRAKE SENSOR NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE DEALER INSTALLED A NEW STARTER, TRANSMISSION SENSORS, AND PCM MODULE, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 94,000.
NHTSA complaint #11221237 — an unverified report by a vehicle owner.
at 90,000 milesRedmond, OK
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT EXPERIENCED A FAILURE WITH THE POWER TRAIN CONTROL MODULE (PCM) FOR YEARS. CURRENTLY, THE PCM MALFUNCTIONED AND THE RPMS REVVED TO 40 MPH WITHOUT ACCELERATION. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD AND TURN OFF THE ENGINE. THE CONTACT WAITED BEFORE RESTARTING THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED AND REACHED APPROXIMATELY 40 MPH, THE RPMS WOULD REV UP AGAIN. THE DEALER (SMOLICH MOTORS, 1865 NE HWY 20, BEND, OR 97701, (541) 389-1177) STATED THAT THE COOLER LINE WAS LEAKING AND THE TRANSMISSION PAD NEEDED TO BE RESEALED. AN INDEPENDENT MECHANIC REPAIRED THE VEHICLE, BUT THE FAILURES CONTINUED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #11207848 — an unverified report by a vehicle owner.
at 140,000 milesDavenport, IA
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE KEY WAS PLACED IN THE IGNITION AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE TIMING SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A FEW DAYS LATER. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #11204009 — an unverified report by a vehicle owner.
Indianapolis, IN
ENGINE
MY CAR FAILS TO STAY STARTED WHEN STICKING THE KEY IN THE IGNITION.
NHTSA complaint #11194797 — an unverified report by a vehicle owner.
Rockford, MI
ENGINE
TAKATA RECALL I PURCHASED THIS CAR & WAS TOLD ONLY NEEDED TO REPLACE BACK TIRES.. I TOLD THE SAKES GUY I DO NOT WANT TO PUT ANY MONEY IN ANY CARS, I TOLD HIM I OWN A 2004 DODGE INTREPRID SE I BOUGHT BRAND NEW ON 7/27/2004, LAST YR IN END OF SEPT IT STARTED TO NICKEL & DIME ME. THIS CAR I BOUGHT FROM THIS GUY SAID NOTHING WRONG , I SAID THIS CAR LOOKS LIKE IT'S NEEN IN A CAR ACCIDENT, HE SAID NOTHING WRONG, SAID I WILL BE 2ND OWNER & A CLEAR TITLE... WRONG, I BOUGHT THIS CAR FROM A CAR LOT ON 2/16/2018, ON 2/17/2018 HAD TO BUY 3 TIRES & FOUND OUT THE TIE ROD & BALL JOINT WERE HANGING BY A THREAD, MECHANIC SAID THE SALES GUY WOULD HAVE SEEN ALL THIS WHEN HE TOLD ME THEY MOVED THE GOOD TIRES TO THE FRONT & PUT BAD TIRES TO BACK, I HAD TO GET NEW BRAKES FRONT & BACK/ NEW BATTERY, THE AIRBAGS WERE MISSING & I ALMOST GOT HIT BC THE TRANSMISSION STALLED ON ME, THE HISTORY THAT I FOUND OUT WITH THIS 2009 DODGE JOURNEY SXT WAS ALREADY IN A ACCIDENT ON 10/18/2017 BC THE TRANSMISSION STALLED, I HAD TO HA TO PUT LOTS OF $$$ INTO THIS VEHICLE THAT I DID NOT WANT TO DO, TO TOP THAT OFF, I HAD TO CALL CANADA & THEY SAID THEY DIDN'T HAVE ME AS THE NEW OWNER, I FOUND OUT THE CASH I PAID THE GUY HAD TO PAY OFF A LEON THAT WAS ON THIS CAR, THEN AFTER HE PAID IT, I RECEIVED IN THE MAIL LEON WAS PAID OFF IN FULL,THE COMPANY THAT HAD A LEIN DIDN'T KNOW I BOUGHT THIS CAR & I HAD TO CALL CANADA TO GIVE THEM UPDATED INFO THAT I BOUGHT THE CAR IF &4,263 CASH BC GUY WOULDN'T TAKE A CHECK OR MONEY ORDER/ NOR CASHIERS CHECK, THE LEMON LAW LAWYER I CALLED ON 2/17/2018 I WOULDN'T BE ABLE TO STOP PAYMENT BC THE SALES GUY LIED TO ME & SOLD ME A BAD CAR, THE CAR IS IN THE REPAIR SHOP SINCE SEPT 12,2018BC OF THE TRANSMISSION, MANUFACTURING ISSUE THAT I DO NOT HAVE ANYTHING TO DO WITH, MY SISTER OPENED A GOFUNDME ME PAGE TO RAISE $$. I BELIEVE DODGE SHOULD PAY FOR THIS TRANSMISSION..
NHTSA complaint #11157079 — an unverified report by a vehicle owner.
Mcarthur, OH
ENGINE
RECALL THE STARTERS! I AM SICK OF BWING SYRANDED BECAUSE OUR CAR WON'T START!!!! THIS IS AN ISSUES FOR THOUSANDS OF PEOPLE!
NHTSA complaint #11154651 — an unverified report by a vehicle owner.
at 129,988 milesRockford, MI
ENGINE
NOT RIGHT,, TRANSMISSION STOPPED ON ME DRIVING, K & M DODGE MECHANIC SAYS IT'S NOT MY FAULT THAT THE TRANSMISSION JUST STOPPED ON ME WHILE DRIVING, HE SAID THE 2 GEAR ISN'T THERE, THIS IS 2 TIMES NOW I ALMOST GOT KILLED, TO TOP THAT OFF I PURCHASED THIS MUSED VEHICLE ON 2/16/2018 & PAID CASH OF $4,263.00 I ASKED IF THIS CAR HAD ANY PROBLEMS BC I DO NOT WANT TO PUT ANY MONEY INTO IT.. HE TOLD ME & MY PARENTS ONLY NEEDED REAR TIRES, I ASKED IF IT'S NEEN IN A CAR ACCIDENT, HE SAID NO.. HE SAID I WILL BE THE 2ND OWNER,, SOMETHING ISN'T RIGHT, SO I TOOK IT IN ON 2/17/2018 TO GET 2 NEW REAR TIRES & OMG, ARE YOU KIDDING ME,, THIS CAR DIDN'T HAVE ANY AIRBAGS, ELECTRICAL SYSTEM WAS MESSED UP, HAD TO HAVE A OIL CHANGE ON 2/22/2018, THEN IT WENT IN REPAIR SHOP ON 2/26/2018 FOR RECALL ON AIRBAGS, THEN GOT IT BACK ON 3/26/2018, JUST FOR IT TO GO BACK IN ON 4/1/2018 FOR A BALL JOINT/TIE RODS/ROTORS/BRAKES FRONT & BACK/ WHEEL ALIGNMENT/NEW BATTERY YOU GOT TO BE KIDDING ME,, I AM PISSED AS HECK, FOUND OUT I'M THE 4TH/5TH OWNER,, IT WAS IN S CAR ACCIDENT PASSENGER SIDE IN OCT 2017 CAR STALLED ON PPL, MINOR FRAME WORK, CAR IS MISSING LOTS OF PARTS, THEN I HAD TO BUY ANOTHER TIRE FRONT PASSENGER SIDE, KEY FOB DOESN'T WANT TO START CAR,,THEN I ALMOST GOT HIT DRIVING BC IGNITION STOPPED ON ME DRIVING,, THEN HAD STARTER REPLACED NEW ON 8/26/2018 TO TOP THAT OFF ON AUG 28 CAR STALLS AGAIN, FRIEND COMES OVER WITH METER TO CHECK OUT CAR STATISTICS & SAYS CAR NEEDS THE TRANSMISSION CONTROL MODULAR RESET SO I CAN DRIVE, SO THEN TRY TO DRIVE CAR ON SEPT 5TH, WON'T MOVE, SO I HAVE TO GET RIDES, THEN ON SEPT 12TH START UP, TRY TO DRIVE IT & THE CAR STOPS, TRIED TO DRIVE IT BACK TO K & M DODGE ON SEPT 12TH 2018,, IT'S BEEN THERE SINCE THAT DAY BC NOT DRIVABLE, NEEDS A NEW TRANSMISSION, I CAN'T AFFORD BC I AM ON DISIBILITY (SOCIAL SECURITY DISABILTY), I CALLED A LAWYER ON 2/17/2018
NHTSA complaint #11142435 — an unverified report by a vehicle owner.
Rockford, MI
ENGINE
THIS(2009 DODGE JOURNEY SXT),IT HAS MANY SAFETY ISSUES, I TOLD THE SALES GUY I DO NOT WANT TO PUT ANY MONEY INTO A VEHICLE, BOUGHT IT ON 2/16/2018, GOT NEW REAR TIRES ON 2/17/2018, I WAS TOLD CAR NEEDS A BALL JOINT/TIE ROD ASAP, NOW I WAS MAD, I GOT HOLD OF A LEMON LAW LAWYER TO GET MY MONEY BACK, HE CAN'T HELP ME BC THE CAR IS A 2009, HE GAVE ME INFO TO CALL & FOUND OUT THE CAR WAS IN A CAR ACCIDENT ON 10/8/2017 PASSENGER SIDE, FOUND OUT THE CAR HAD SAFETY ISSUES THAT NEEDED TO BE DONE, SO CAR WENT INTO SHOP ON 2/26/2018 & I GOT IT BACK ON 3/27/2018. I HAD TO GET A NEW BATTERY/NEW BRAKES FRONT/BACK/ROTORS/BALL JOINT/ NUT/SNAP RING/THEN CAR JUST QUIT ON ME WHILE DRIVING, FREAKED ME OUT, THEN I HAD TO HAVE THE STARTER REPLACED, ON 8/26/2018, NOW CAR WENT BACK IN SHOP ON 9/12/2018 BC THE TRANSMISSION STALLED ON ME & I ALMOST GOT REARED END, THE METER MACHINE SAYS IT NEEDS THE TRANSMISSION CONTROL MODULE NEEDED TO BE RESET, WRONG, THE PROBLEM IS THE TRANSMISSION & BEEN HEARING ALL KINDS OF NASTY THINGS TO DO WITH THE CHYRSLER DODGE IGNITION/ TRANSMISSION / STARTER, THIS CAR HAS COST ME SO MUCH MONEY THAT I WAS LIED TOO.. SAFETY ISSUE IS TRANSMISSION I WAS TOLD BY 2 MECHANICS THE TRANSMISSION NEEDS TO BE REPLACED BC THE GEAR BROKE, NOTHING I DID, TRANSMISSION NEEDS TO BE REBUILT OR NEW ONE PUT IN, I PAID $4,263 PLUS NOW FOR EVERYTHING ELSE I WAS NOT PLANNING ON DOING.. I BEEN HEARING BAD STORIES ABOUT THIS CAR TRANSMISSION/STARTER/IGNITION/ELECTRICAL.. PLZ HELP ME OUT HERE, I ALMOST GOT KILLED BC CAR STOPPED ON ME WHILE DRIVING.. . I BOUGHT THIS CAR ON 2/16/2018 , MILAGE WAS (124,627) & IT'S BEEN IN THE REPAIR SHOP MORE THAN ME DRIVING, IT'S BACK IN ON 9/12/2018,, PLZ HELP, I HAVE ALL MY RECEIPTS, I BELIEVE DODGE/CHYRSLER SHOULD COMPENSATE SOMETHING BC THIS TRANSMISSION SHOULD HAVE JUST QUIT ON ME DRIVING & TOLD GEAR BROKE, NOT MY FAULT,HELP PLZ
NHTSA complaint #11133031 — an unverified report by a vehicle owner.