Owners have filed 214 complaints
about the 2010 Dodge RAM 3500 with NHTSA between 2010 and 2024.
The largest single group is the steering.
Across this model's run it ranks 9 of 20 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 53
Against the median year of the Dodge RAM 3500. 50 means typical for this
model; 100 means roughly double.
Severity — 46
8.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 62
36% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
107.1%
1,000 – 9,999 miles
85.7%
10,000 – 24,999 miles
1611.4%
25,000 – 49,999 miles
3323.6%
50,000 – 74,999 miles
2517.9%
75,000 – 99,999 miles
1410.0%
100,000 – 149,999 miles
2417.1%
150,000+ miles
107.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2010peak 11Sep 2024
NHTSA investigations into the 2010 Dodge RAM 3500
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
EA19001Opened 19 Apr 2019Closed 19 Sep 2024AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Electrical overstress
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mount...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Frankfort, ILFire
ELECTRICAL SYSTEM
Truck totally destroyed by spontaneous fire, suspected to be related to short in radio or dashboard. Assessment done by fire department and truck paid off by Progressive Insurance but no compensation for contents of truck. Truck in driveway, not running and fire damaged adjacent vehicle at cost of $7000 paid by vehicle owner and USAA insurance.
NHTSA complaint #11441379 — an unverified report by a vehicle owner.
Frankfort, ILFire
ENGINE
Truck totally destroyed by spontaneous fire, suspected to be related to short in radio or dashboard. Assessment done by fire department and truck paid off by Progressive Insurance but no compensation for contents of truck. Truck in driveway, not running and fire damaged adjacent vehicle at cost of $7000 paid by vehicle owner and USAA insurance.
NHTSA complaint #11441379 — an unverified report by a vehicle owner.
Frankfort, ILFire
FUEL/PROPULSION SYSTEM
Truck totally destroyed by spontaneous fire, suspected to be related to short in radio or dashboard. Assessment done by fire department and truck paid off by Progressive Insurance but no compensation for contents of truck. Truck in driveway, not running and fire damaged adjacent vehicle at cost of $7000 paid by vehicle owner and USAA insurance.
NHTSA complaint #11441379 — an unverified report by a vehicle owner.
at 150,000 milesKingsport, TN1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED WHILE SITTING IN THE PARKING LOT IN THE VEHICLE, THE AIRBAGS INDEPENDENTLY DEPLOYED WITH NO WARNING. THE CONTACT TOOK THE VEHICLE TO (AUTONATION CHRYSLER DODGE JEEP RAM AND FIAT JOHNSON CITY, 3700 BRISTOL HWY, JOHNSON CITY, TN 37601) WHERE THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. *BF CONSUMER STATED DUE TO THE EXPLOSION MAY HAVE RESULTED IN SOME HEARING LOSS AND CONTINUOUS NOISE IN THE HEAD OF THE CONSUMER. INSURANCE COMPANY DECLARED VEHICLE TOTALED.
NHTSA complaint #11307279 — an unverified report by a vehicle owner.
at 300,000 milesHarvey, LAFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2010 DODGE RAM 2500. WHILE THE VEHICLE WAS MOVING, SMOKE APPEARED AND THE VEHICLE CAUGHT FIRE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AS SMOKE ENTERED THE CABIN OF THE VEHICLE. THE CONTACT STEPPED OUT OF THE VEHICLE, LOOKED UNDER THE HOOD, AND THE VEHICLE IMMEDIATELY BURST INTO FLAMES. THE ORIGIN OF THE FIRE WAS NOT DETERMINED. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISED THE FIRE AND STATED THAT THE CAUSE OF THE FIRE MAY HAVE BEEN DUE TO AN ELECTRICAL SHORT ENTERING INTO THE FUEL LINE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. A DEALER WAS NOT CONTACTED ABOUT THE FIRE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 280,000. UPDATED 11/07/17*LJ UPDATED 11/13/2017
NHTSA complaint #11024618 — an unverified report by a vehicle owner.
at 54,657 milesSpokane Valley, WACrash2 injured
STEERING
MY HUSBAND AND I TOTALED OUR 2010 DODGE RAM 3500 LESS THAN 24 HRS AFTER PICK UP THE TRUCK FROM THE LYTHIA DODGE WHICH THEY HAD FOR 5 DAYS STRAIGHT PRIOR TO THE ACCIDENT. FOR THE STEERING, CHECK ENGINE LIGHT AND THE BRAKES. IN 18MOS MY TRUCK WAS IN THE SHOP 6 TIMES, FOR REPAIRS {UNACCEPTABLE}. WE WERE DRIVING ON A ARTERIAL ST AT ABOUT 35, WHEN I HEARD A SNAP. WE SUDDENLY WENT INTO ONCOMING TRAFFIC WHERE WE SIDESWIPED A SM SUV. WENT THRU TWO FENCES AND CRASHED INTO A HUGE SHOP TRAVELING ABOUT 210 YARDS. MY HUSBAND WAS CITED FOR NEG 2. HE STATED HE CAME TO IN THE SHOP, THE OFFICER REPORTED HE FEEL ASLEEP. MY VEHICLE WAS A TOTAL LOSS. THE AUTO SOURCE FROM THE INS. FOR THE PAYOFF , HAD A LIST OF RECALLS FOR MY VEHICLE ONE OF THEM WAS FOR THE TIE-ROD. WE RECALLED SEEING THE TRUCKS TIE-ROD HAD BEEN BROKEN AT THE SCENE. SO I TRIED TO GET MY INS TO INVESTIGATE. THEY SAID HIS TICKET WAS WHAT THEY HAD TO USE FOR DECIDING FAULT .SO I CONTACTED CHRYSLER THEY WOULDN'T TALK TO ME THEY GAVE ME A CARE NO AND SAID AN INVESTIGATOR WOULD COME IN 5 DAYS, HE CAME AND GOT ALL THE PICTS THEY WANTED DOWNLOADED THE BRAIN HISTORY ,EVERYTHING THEY COULD WANT. THEN TOLD ME HE COULD ONLY GIVE THIS INFO TO CHRYSLER, DENYING ME ANY OF IT. LATER CHRYSLER INFORMED ME BY LETTER THAT THE TIE-ROD FAILURE AGE WAS FROM THE ACCIDENT NOT THE CAUSE OF IT. I ASK IF THE WOULD CONSIDER THE WORK ORDERS THAT LYTHIA HAD GAVE ME {THAT CLEARLY STATES THEY WERE BEYOND SPECIFICATION, NEVER WARNING ME OF THE DANGERS} AND THE PICTS. I TOOK. I COULDN'T AFFORD TO FAX THEM AND THEY REFUSED ME AN EMAIL ADDRESS TO SEND THEM. THAT EVIDENCE WAS NOT CONSIDERED. THEY HAVE NOT SETTLED THIS WITH ME ONLY REFUSED THEIR LIABILITY. THE AIRBAGS NEVER DEPLOYED, AND BRAKES WERE NOT APPLIED. I GOT 3 NOTICES FOR RECALL N49, 1 YR AFTER THE ACCIDENT. MULTIPLE RECALLS AT THAT TIME, DO A RECALL SEARCH BY NOW VIN NOW AND NOTHING COMES UP.
NHTSA complaint #10923725 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 146,000 milesSmithtown, NY
AIR BAGS
The contact owns a 2010 Dodge Ram 3500. The contact stated while driving approximately 30 MPH, the air bag warning light illuminated. The contact stated that the vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the driver's side air bag needed to be replaced. The mechanic informed the contact of NHTSA Campaign Number: 16V947000 (Air Bags). The contact called a dealer and was informed that the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.
NHTSA complaint #11615152 — an unverified report by a vehicle owner.
at 270,000 milesButler, MO
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2010 Dodge Ram 3500. The contact stated that while driving at various speeds, the vehicle shut off without warning. The contact stated that the failure occurred after driving over a bump in the roadway. The contact stated that occasionally, while wiggling the ignition key the engine would turn on before shutting off. The vehicle was taken to the local dealer who determined that the ignition switch was faulty and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V373000 (Electrical System). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 270,000.
NHTSA complaint #11558508 — an unverified report by a vehicle owner.
Norfolk, VA
VEHICLE SPEED CONTROL
Fobik key ignition vibrates causing switching from (RUN) position to (ACC) position, shutting off the engine and making it almost impossible to steer a 3000kg machine without power steering increasing the risk for accidents.
NHTSA complaint #11468887 — an unverified report by a vehicle owner.
Norfolk, VA
STEERING
Fobik key ignition vibrates causing switching from (RUN) position to (ACC) position, shutting off the engine and making it almost impossible to steer a 3000kg machine without power steering increasing the risk for accidents.
NHTSA complaint #11468887 — an unverified report by a vehicle owner.
Norfolk, VA
ELECTRICAL SYSTEM
Fobik key ignition vibrates causing switching from (RUN) position to (ACC) position, shutting off the engine and making it almost impossible to steer a 3000kg machine without power steering increasing the risk for accidents.
NHTSA complaint #11468887 — an unverified report by a vehicle owner.
Frankfort, ILFire
ELECTRICAL SYSTEM
Truck totally destroyed by spontaneous fire, suspected to be related to short in radio or dashboard. Assessment done by fire department and truck paid off by Progressive Insurance but no compensation for contents of truck. Truck in driveway, not running and fire damaged adjacent vehicle at cost of $7000 paid by vehicle owner and USAA insurance.
NHTSA complaint #11441379 — an unverified report by a vehicle owner.
Frankfort, ILFire
ENGINE
Truck totally destroyed by spontaneous fire, suspected to be related to short in radio or dashboard. Assessment done by fire department and truck paid off by Progressive Insurance but no compensation for contents of truck. Truck in driveway, not running and fire damaged adjacent vehicle at cost of $7000 paid by vehicle owner and USAA insurance.
NHTSA complaint #11441379 — an unverified report by a vehicle owner.
Frankfort, ILFire
FUEL/PROPULSION SYSTEM
Truck totally destroyed by spontaneous fire, suspected to be related to short in radio or dashboard. Assessment done by fire department and truck paid off by Progressive Insurance but no compensation for contents of truck. Truck in driveway, not running and fire damaged adjacent vehicle at cost of $7000 paid by vehicle owner and USAA insurance.
NHTSA complaint #11441379 — an unverified report by a vehicle owner.
Rock Hill, SC
POWER TRAIN
My husband, our son, and I were traveling down the highway at about 60-65mph when we started hearing a low winding sound. Seconds later, before my husband could get the truck over to the shoulder of the road, there was a loud banging sound coming from underneath the truck that sounded like something was coming through the floorboard. He was finally able to get the truck pulled to the shoulder of the road but wasn't able to put the truck in the park position. He had to use the park brake to get the truck to completely stop. Once the tow truck safely lifted the truck, you could clearly see gears hanging amd what looked to be remains of the transfer case. The truck was towed to a body shop where several codes were discovered, which all pertained to the truck going into 4wd by itself without any warning and unknowing to the driver. This glitch is what appears to have caused the transfer case to grenade, further causing damage to the drive shaft and smashing the fuel line. We, as owners, had the transfer case serviced and fluids flushed just two weeks prior to this happening After further investigation and conversations with the local Dodge dealer, it appears that this has happened in several situations yet no safety recalls have been issued. There is a national backorder for transfer cases for our particular year which is a red flag. We're now left with an over $8100.00 bill and everyone pointing the finger at each other. This could have ended tragically had there been more traffic on the road when the truck began stalling on the busy interstate.
NHTSA complaint #11427230 — an unverified report by a vehicle owner.
Rock Hill, SC
POWER TRAIN
My family and I were traveling down the interstate about 60-65mph in 2 wheel drive when out of nowhere we started hearing a whining/roaring noise that quickly got louder. Seconds later, there was a loud rumbling noise that sounded like something was coming through the floorboard of the truck. Luckily, I was able to steer the truck to the shoulder of the road and get it to stop, but the truck would not go into park. I had to use the park brake to make sure that it wouldn't roll. After the tow truck arrived and safely jacked the truck up, we immediately noticed that it was the transfer case that had exploded. Gears were hanging out in plain site and it caused a bend in my front driveshaft. There were no warning signs and I had just had the transfer case and my transmission serviced and flushed 2 weeks prior. This put my family's and other lives in danger because had there been more traffic on the road at the time this happened, I wouldn't have had time or room to maneuver my truck safely to get it off the road. We could have been rear ended or had broken parts fly off the truck, that would have been out of my control. The truck was towed to the shop where I had the transfer case serviced, but as of now there's a national backorder on transfer cases for this truck. In speaking with the dealer and doing my own research, I've also learned that there has been a recall on the transfer cases of 2016 and newer Ram 3500 trucks. This needs to be looked into asap. Codes pulled from the truck at the auto shop where the truck currently is are c1404, c1405, c140d stating that the transfer case motor puts the system in 4wd by itself while driving without any warning.
NHTSA complaint #11425835 — an unverified report by a vehicle owner.
Grand Junction, CO
ELECTRICAL SYSTEM
WIN ignition module has slowly been causing difficult starting problems. Now, over even slight bumps, the sloppiness in the connection between the key and the WIN module allows the key to move and the vehicle to shut off while driving. This is becoming more and more common and is very dangerous. Just on my 10 minute drive home from work today, it occurred 4 times. One time, I had just turned right on a red light (with plenty of space between me and oncoming traffic) and the truck shut off completely. Without the key being in the exact right position, I had difficulty restarting the truck and could have been very dangerous to me and the vehicle coming toward me.
NHTSA complaint #11424690 — an unverified report by a vehicle owner.
at 259,300 milesParkersburg, WV
STEERING
WHILE DRIVING, THE TRUCK JUST SHUTS OFF. RESULTING IN LOSS OF STEERING, LIGHTS AND POWER BREAKS.
NHTSA complaint #11405433 — an unverified report by a vehicle owner.
at 259,300 milesParkersburg, WV
ELECTRICAL SYSTEM
WHILE DRIVING, THE TRUCK JUST SHUTS OFF. RESULTING IN LOSS OF STEERING, LIGHTS AND POWER BREAKS.
NHTSA complaint #11405433 — an unverified report by a vehicle owner.
at 259,300 milesParkersburg, WV
SERVICE BRAKES
WHILE DRIVING, THE TRUCK JUST SHUTS OFF. RESULTING IN LOSS OF STEERING, LIGHTS AND POWER BREAKS.
NHTSA complaint #11405433 — an unverified report by a vehicle owner.
at 100,000 milesGlendale, AZ
FUEL/PROPULSION SYSTEM
DURING FUELING WITH THE VEHICLE STATIONARY, FUEL WILL SPILL OUT OF SPOUT WHEN TANK IS FULL AS FUEL DISPENSER SHUTS OFF. THIS HAPPENS ANY TIME VEHICLE IS FUELED.
NHTSA complaint #11397637 — an unverified report by a vehicle owner.
at 36,662 milesLakewood, CA
FUEL/PROPULSION SYSTEM
WHILE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 75 MPH WITH A LOAD IN THE BED OF THE TRUCK AND TOWING A TRAILER, THE VEHICLE ENGINE STOPPED, ELIMINATING POWER STEERING AND POWER BRAKES. AFTE HAVING THE VEHICLE TOWED TO THE DEALER FOR DIAGNOSIS, IT WAS DETERMINED THAT THE CP$ HIGH PRESSURE FUEL PUMP HAD DISCINTEGRATED.
NHTSA complaint #11366248 — an unverified report by a vehicle owner.
at 150,000 milesKingsport, TN1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED WHILE SITTING IN THE PARKING LOT IN THE VEHICLE, THE AIRBAGS INDEPENDENTLY DEPLOYED WITH NO WARNING. THE CONTACT TOOK THE VEHICLE TO (AUTONATION CHRYSLER DODGE JEEP RAM AND FIAT JOHNSON CITY, 3700 BRISTOL HWY, JOHNSON CITY, TN 37601) WHERE THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. *BF CONSUMER STATED DUE TO THE EXPLOSION MAY HAVE RESULTED IN SOME HEARING LOSS AND CONTINUOUS NOISE IN THE HEAD OF THE CONSUMER. INSURANCE COMPANY DECLARED VEHICLE TOTALED.
NHTSA complaint #11307279 — an unverified report by a vehicle owner.
Byhalia, MS
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE SWITCH FROM HEAT TO AIR CONDITION WAS INOPERABLE. THE VEHICLE WAS TAKEN TO (CHRYSLER DODGE JEEP RAM315 GOODMAN RD E, SOUTHAVEN, MS 38671 (662) 349-3006) WHERE IT WAS DIAGNOSED THAT THE GEAR ACTUATOR FAILED NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11306720 — an unverified report by a vehicle owner.
at 139,030 milesHarvey's Lake, PA
UNKNOWN OR OTHER
THE TIPM MALFUNCTIONED AND MADE VEHICLE OPERATE ERRATICALLY WHILE IN MOTION. SMELLED AN ELECTRICAL ISSUE. GOT TO A GARAGE AND WAS TOLD IT WAS PROBABLY THE TIPM.*DT
NHTSA complaint #11281626 — an unverified report by a vehicle owner.
at 86,400 milesRiverton, IL
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE IGNITION MODULE SOLENOID MALFUNCTIONED AND CAUSED THE KEY TO FALL OUT OF THE IGNITION WHILE THE VEHICLE WAS IN MOTION. IN ADDITION, THE STEERING WOULD NOT LOCK WHEN THE VEHICLE WAS PARKED. GREEN DODGE (3801 WABASH AVE, SPRINGFIELD, IL 62711, (217) 522-1222) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,400. THE VIN WAS INVALID.*JB *TR
NHTSA complaint #11244386 — an unverified report by a vehicle owner.
at 86,400 milesRiverton, IL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE IGNITION MODULE SOLENOID MALFUNCTIONED AND CAUSED THE KEY TO FALL OUT OF THE IGNITION WHILE THE VEHICLE WAS IN MOTION. IN ADDITION, THE STEERING WOULD NOT LOCK WHEN THE VEHICLE WAS PARKED. GREEN DODGE (3801 WABASH AVE, SPRINGFIELD, IL 62711, (217) 522-1222) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,400. THE VIN WAS INVALID.*JB *TR
NHTSA complaint #11244386 — an unverified report by a vehicle owner.
at 86,400 milesRiverton, IL
ENGINE
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE IGNITION MODULE SOLENOID MALFUNCTIONED AND CAUSED THE KEY TO FALL OUT OF THE IGNITION WHILE THE VEHICLE WAS IN MOTION. IN ADDITION, THE STEERING WOULD NOT LOCK WHEN THE VEHICLE WAS PARKED. GREEN DODGE (3801 WABASH AVE, SPRINGFIELD, IL 62711, (217) 522-1222) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,400. THE VIN WAS INVALID.*JB *TR
NHTSA complaint #11244386 — an unverified report by a vehicle owner.
at 116,000 milesCanyon Country, CA
STEERING
TRAVELING ON HIGHWAY BETWEEN 60 TO 70 MILES AN HOUR DRIVING OVER A ROUGH PART OF ROAD, POT WHOLE, OR BUMP THE FRONT TIRES START WOBBLING SEVERELY CAUSING LOSS OF CONTROL OF VEHICLE UNTIL I REDUCE SPEED TO 40 MILES OR UNDER THEN I'M ABLE TO STEER OFF TO SIDE OF ROAD. HAVE TO COME TO A COMPLETE STOP BEFORE TIRES STOP WOBBLING I'VE BEEN TO DEALERSHIP FOUR TIMES AND SPENT OVER 5000.00 DOLLARS AND THE PROBLEM STILL EXIST
NHTSA complaint #11206960 — an unverified report by a vehicle owner.
at 92,000 milesLakewood, NJ
ENGINE
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED TO 10 MPH ON ITS OWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW CAMSHAFT WAS NEEDED. THE MECHANIC ALSO SUGGESTED THAT THE CONTACT TAKE THE VEHICLE TO A DEALER. THE CONTACT CALLED PINE BELT CHRYSLER JEEP NEW JERSEY (88, 1400 OCEAN AVE, LAKEWOOD, NJ 08701, (732) 719-4651), BUT THEY REFUSED TO SERVICE THE VEHICLE FOR FREE BECAUSE IT WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 92,000.
NHTSA complaint #11194076 — an unverified report by a vehicle owner.
Violet, LA
POWER TRAIN
2010 DODGE RAM. CONSUMER WRITES IN REGARDS TO BRAKE TRANSMISSION SHIFT INTERLOCK SAFETY RECALL. *LD
NHTSA complaint #11175351 — an unverified report by a vehicle owner.