25 of the
561 complaints filed about the Dodge RAM Quad CAB
are about the airbag system —
4% of everything owners reported.
The worst model year for it is 2003.
TAKATA RECALL / I RECEIVED THE NHTSA CAMPAIGN NUMBER: 15V312000 (AIRBAGS) FRONTAL PASSENGER AIR BAG INFLATOR HOWEVER, IN ORDER TO REPAIR THE VEHICLE THE DASHBOARD WOULD HAVE TO BE REMOVED AND THE DEALER STATED THAT THEY WOULD NOT BE ABLE TO REMOVE THE EXISTING DASHBOARD WITHOUT DAMAGING THE DASHBOARD FURTHER. DODGE STATED THEY WILL NOT COVER THE PARTS NOR LABOR TO REPLACE THE DASHBOARD. THE DEALER CONTACTED WAS NATIONAL DODGE CHRYSLER JEEP RAM LOCATED AT 2223 N MARINE BLVD, JACKSONVILLE, NC 28546. I BELIEVE THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND SHOULD BE RESPONSIBLE FOR ANY DAMAGE TO THE VEHICLE CAUSED IN THE COMPLETE OF THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CONTACTED THE DEALER. SEE ATTACHED EMAILS/PICTURES.
NHTSA complaint #11102894 — an unverified report by a vehicle owner.
SO MANY OF THESE TRUCKS HAVE DASHBOARDS THAT ARE LITERALLY FALLING APART AND THE RECALL ON THE AIRBAGS CAN'T BE DONE WITHOUT THE DASHBOARDS BEING REPLACED WHICH IS ABOVE $1400.00! MY 2004 TOYOTA 4RUNNER DASHBOARD DID THE SAME THING, ONLY NOT AS EXTREME AS FALLING APART LIKE MY DODGE RAM 1500. TOYOTA DID THE RIGHT THING AND RECALLED THE DASHBOARD! THIS TRUCK WAS JUST PURCHASED FOR MY SON AND NOW THEY CAN'T AND WON'T REPLACE THE AIRBAG UNLESS WE PAY TO HAVE THE DASHBOARD REPLACED? IF THE MANUFACTURER OF DODGE DOESN'T DO THE SAME AND I OR ONE OF MY PASSENGERS IS HURT BECAUSE OF THE RECALL AIRBAG, YOU BEST BELIEVE THERE WILL BE A HUGE LAWSUIT COMING THEIR WAY!
NHTSA complaint #11004734 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNED A 2003 DODGE RAM QUAD CAB. WHILE DRIVING APPROXIMATELY 50-55 MPH, THE CONTACT ATTEMPTED TO AVOID CRASHING INTO A DEER AND LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A CORN FIELD. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10759976 — an unverified report by a vehicle owner.
THE WINDSHIELD APPEARS WEAK HAVING MANY POCK MARKS IN IT. THIS CAUSES THE WINDSHIELD WIPERS TO NEED TO BE REPLACED OFTEN. THE DASH IS SEVERELY CRACKED AND WE ARE AFRAID THAT THIS IS GOING TO CAUSE THE AIR BAG TO RUPTURE ON THE PASSENGER SIDE (BESIDES THE FACT THAT IT IS COMING APART).
NHTSA complaint #10747871 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V354000 (AIRBAG) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10678916 — an unverified report by a vehicle owner.
THE DASH BOARD ON THIS VEHICLE IS CRACKING ALL OVER. IT HAS CRACKED AROUND THE PASSENGER AIRBAG AND PIECES HAVE FALLEN INTO THE AIRBAG COMPARTMENT. THIS HAS NOT CAUSED INJURY YET, BUT IF INVOLVED IN AN ACCIDENT, THE BROKEN PIECES WILL DEFINITELY CAUSE INJURY AND I HOPE THAT THEY DO NOT AFFECT THE AIRBAG DEPLOYMENT. PIECES BLOW INTO YOUR FACE WHILE RUNNING THE DEFROST WHICH IF STRUCK IN THE EYE COULD CAUSE AN ACCIDENT.
NHTSA complaint #10632508 — an unverified report by a vehicle owner.
BOUGHT A 2001 DODGE QUAD CAB SPORT 4X4 IN 2003. THE DASH HAD A SMALL CRACK ON THE DRIVERS SIDE AT TIME OF PURCHASE. THE CRACK SPREAD RAPIDLY TO ALL AREAS OF THE DASHBOARD. I USED PROTECTANTS, ADHESIVES AND DASHBOARD SHADES AND A DASH PAD TO PREVENT FURTHER SPREAD TO NO AVAIL. DURING ONE EVENING TRIP,I HIT A BUMP IN THE ROAD AND THE ENTIRE DASH CAVED IN CAUSING THE INSTRUMENT CLUSTER TO LOSE LIGHTING. I HAD TO COLLECT ALL THE EXTREMELY SHARP SHARDS OF PLASTIC OUT OF THE DASHBOARD RECESS TO LOOK FOR THE PROBLEM. IT WAS DURING THIS INCIDENT THAT A EXTREMELY SHARP PIECE OF PLASTIC CUT DEEP INTO MY RIGHT HAND. I SHOULD HAVE GOTTEN STITCHES, BUT USED GAUZE AND WRAP UNTIL HEALED. WHAT WOULD HAVE HAPPENED IF THE AIRBAG WAS DEPLOYED WITH LOOSE PLASTIC PARTS FLYING ALL OVER THE PLACE? SURVIVE THE CRASH AND THEN DIE FROM MASSIVE LACERATIONS FROM BROKEN DASH PIECES? I CONTACTED MULTIPLE LOCAL DODGE DEALERS AND WAS TOLD THAT THEY KNEW AND CORPORATE KNEW OF THE PROBLEM, BUT THEY WOULD NOT REPLACE IT BECAUSE DODGE CORPORATE WOULD NOT AUTHORIZE OR PAY FOR THE OBVIOUS MANUFACTURING DEFECT. I PROBABLY WILL NEVER BUY A DODGE AGAIN. DODGE KNEW THIS WAS A BIG PROBLEM, BUT DID AND STILL DOES NOT CARE. ALMOST EVERY DODGE I'VE SEEN WITHIN THE 2000-2003 YEARS HAS THIS BLARING PROBLEM. SOME HAVE REPLACED THE DASH WITH AFTERMARKET PARTS OR JUST TRY TO COVER IT UP WITH DASH PADS OR MATS. DOES THE NHTSA CARE? HAS THIS MASSIVE ISSUE EVEN LOOKED INTO?
NHTSA complaint #10607989 — an unverified report by a vehicle owner.
MY 2002 DODGE RAM 1500 HAD A SEVERE FRONT END IMPACT , THE AIR BAGS DID NOT DEPLOY., RESULTING IN MY NECK BREAKING AND MY WIFE BEING INJURED . THE SEAT BELTS WERE IN USE ON BOTH OF US.
NHTSA complaint #10369305 — an unverified report by a vehicle owner.
ON AUGUST 2, 2010, IN THE EARLY EVENING, MY SPOUSE, THE SOLE OCCUPANT, FELL ASLEEP WHILE DRIVING OUR 2003 DODGE RAM 1500 SLT QUAD CAB AND HIT A STANDARD SIZE STEEL STREET SIGN, A STANDARD GAUGE GUIDE WIRE FOR A TELEPHONE/POWER POLE, AND FINALLY THE TELEPHONE/POWER POLE ITSELF. THE IMPACT OF THIS CRASH DESTROYED THE TRUCK. THANKFULLY, MY WIFE WAS WEARING HER SAFETY BELT, AND SUFFERED ONLY MINOR INJURIES. THE GUIDE/SUPPORT WIRE HAD EMBEDDED ITSELF INTO THE FRONT BUMPER AND HOOD AND HAD TO BE CUT OUT. AMAZINGLY, NEITHER THE DRIVER NOR PASSENGER AIRBAGS DEPLOYED IN THIS INCIDENT. AS THE POWER POLE HAD BROKEN IN TWO, THERE WERE LIVE ELECTRICAL WIRES AT THE SCENE. EMERGENCY CREWS TOOK NEARLY 7 HOURS TO CLEAR THE SCENE AND RESTORE POWER AND CABLE TO A LOCALIZED AREA. SHE HAD BEEN TRAVELING IN A SSE DIRECTION ON HESPERIA AVENUE IN VICTORVILLE, CA AT APPROX. 45 MPH. THE WEATHER WAS IDEAL FOR ROAD TRAVEL: CLEAR, DRY, WINDLESS, WITH TEMPERATURE AROUND 95 F. THE VEHICLE WAS WELL-MAINTAINED AND HAD APPROX. 42,200 MILES ON IT. I HAVE DONE SOME RESEARCH INTO THIS MATTER AND FOUND PRIOR INSTANCES OF SIMILAR AIRBAG NON-DEPLOYMENTS IN CHRYSLER VEHICLES. IN MY OPINION, IT APPEARS THAT THERE ARE TOO FEW, AND'OR POORLY LOCATED, AND'OR DEFECTIVE AIRBAG SENSORS ON THIS AND OTHER CHRYSLER PRODUCTS. THIS IS NOT A TOTAL CONDEMNATION OF CHRYSLER OR THE DODGE RAM. WE ENJOYED THIS TRUCK VERY MUCH FOR OVER 7 YEARS. WE ASSOCIATE MANY HAPPY MEMORIES WITH THE VEHICLE, HOWEVER THIS IS A GLARING PROBLEM THAT MUST BE RECTIFIED. THE LIKELIHOOD OF OTHER CATASTROPHIC CRASHES RESULTING IN INJURY OR DEATH IS HIGH. THE AIM OF SAFETY AIRBAGS IS TO REDUCE INJURIES AND DEATH. AN AIRBAG SYSTEM FAILURE FROM THIS HIGH SPEED AND HIGH IMPACT CRASH SCENARIO SHOULD NEVER OCCUR. PLEASE EXERCISE ALL LEGAL AND ETHICAL DUE DILIGENCE IN ALL MEANS AND MANNER AVAILABLE TO PERSUADE/DEMAND/FORCE CHRYSLER CORP. TO RECALL THIS AND OTHER PRODUCTS IN ORDER TO MAKE THEM FUNCTIONAL AND SAFE FOR THE PUBLIC.
NHTSA complaint #10352592 — an unverified report by a vehicle owner.
I HAD COMPLETE FRONTAL IMPACT AND AIR BAG DID NOT DEPLOY. TRUCK IS POSSIBLY BEING ESTIMATED A TOTAL LOSS. I HIT AND SNAPPED A TELEPHONE POLE, 3 CEMENT BARRIERS AND A TREE. SAFETY BELT WAS BEING USED.
NHTSA complaint #10315164 — an unverified report by a vehicle owner.
I HAD NOTICED A CRACK IN MY DASH ONE DAY AFTER WORK AND NOW THERE ARE SEVERAL. THE ONE THAT CONCERNS ME MOST, IS THE ONE ON THE PASSENGER SIDE OVER THE AIR BAG COMPARTMENT. I KEEP MY VEHICLE IN VERY GOOD SHAPE SO THIS PROBLEM IS NOT DUE TO NEGLECT. THE MATERIAL USED JUST SEEMS TO BE VERY BRITTLE AND I AM AFRAID IF ANYTHING WAS TO HAPPEN CAUSING THE PASSENGER AIR BAG TO DEPLOY, WHAT IS THE BRITTLE DASH PIECES ARE GOING TO DUE TO MY PASSENGER. I DO BELIEVE THIS COULD LEAD TO A SERIOUS INJURY TO SOMEONE'S FACE OR EYES. AS OF NOW CHRYSLER SEEMS TO BE SAYING THAT THIS IS NOT A MANUFACTURES PROBLEM, I DISAGREE, I ALSO OWN A 97' DODGE RAM TRUCK THAT DOES NOT HAVE THIS PROBLEM. CURRENT VEHICLE IS A 02' RAM 1500.
NHTSA complaint #10230844 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED THAT THE PASSENGER SIDE OF THE VEHICLE'S DASHBOARD DEVELOPED A CRACK WHERE THE AIRBAG IS LOCATED. THE VEHICLE WAS TAKEN TO THE DEALER ON 06/26/06 WHO DETERMINED THAT THE DEFECT WAS NOT COVERED UNDER WARRANTY AND DID NOT REPAIR THE CRACK. THE PASSENGER SIDE OF THE DASHBOARD HAS DEVELOPED THREE ADDITIONAL CRACKS SINCE THE INCIDENT OCCURRED.
NHTSA complaint #10160965 — an unverified report by a vehicle owner.
CLOCK SPRING BROKE DURING FAST STOP AND A CRASH AIR BAG LIGHT IS ON CRUISE CONTROL DOES NOT WORK. I WAS INFORMED BALL JOINTS ARE ON RECALL LEFT SIDE JOINTS ARE GONE. CAR IS IBN COSTA RICA AND DODGE SAYS WARRANTY IS VOID OUT OF COUNTRY BUT THESE ARE SAFETY ITEMS ON RECALL AND NOT WARRANTY THEY WILL NORT REPAIR. THERE ISS AN AUTHORIZED DODGE DEALER HERE CALLED AUTOMARTA
NHTSA complaint #10128183 — an unverified report by a vehicle owner.
I WAS ON A BACK ROAD DOING 35 MPH I HIT BLACK ICE AND THE BACK END WENT OUT. I HAD WEIGHT IN THE BACK OF THE TRUCK BUT IT DIDN'T HELP. I LET OFF THE GAS AND THE BRAKE AND TRIED TO SLOWLY CORRECT THE BACK END. IT JUST MADE THE SITUATION WORSE. I KNEW I WAS GOING OFF THE ROAD. MY TRUCK TOOK A NOSE DIVE INTO A SIX-FOOT DITCH THE BACK END CAME STRAIGHT UP AND THE ROOF HIT A TREE FROM THEN THE TRUCK SPUN ON ITS NOSE FELL ONTO ITS LEFT SIDE WENT UP HIT THE ROOF AGAIN AND FINALLY STOPPED ON THE DRIVERS SIDE. I WAS KNOCKED UNCONSCIOUS WITH THE FIRST HIT AFTER THAT I WAS COMPLETELY SCALPED. NEITHER ONE OF THE AIR BAGS DEPLOYED. I ONLY WONDER IF THEY DID I MAY NOT HAVE BEEN SCALPED AND SUFFERED SUCH TRAUMATIC HEAD INJURIES. AT THIS POINT I AM JUST HAPPY TO BE ALIVE. THE INSURANCE COMPANY TOTALED OUT THE TRUCK UNDEPLOYED AIR BAGS AND ALL.
NHTSA complaint #10112127 — an unverified report by a vehicle owner.
WHILE STOPPED AT A STOPLIGHT MY 2003 DODGE RAM PICKUP TRUCK WAS HIT IN THE REAR AND PUSHED OFF THE ROAD INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE IS A TOTAL LOSS AND MY HUSBAND AND I BOTH RECEIVED HEAD AND FACE INJURIES FROM HITTING THE DASH AND/OR THE STEERING WHEEL.
NHTSA complaint #10100872 — an unverified report by a vehicle owner.
WHILE DRIVING AT 50 MPH ON A RAINING DAY CONSUMER APPLIED THE BRAKES AND VEHICLE SLID AND HIT ANOTHER VEHICLE, REAR ENDING IT. UPON IMPACT,AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED CHEST INJURIES.
NHTSA complaint #10079723 — an unverified report by a vehicle owner.
WHILE TRAVELING ON WET ROAD CAME UPON HIGH WATER AND A VEHICLE SPUN OUT HALF ON THE SHOULDER, HALF IN MY LANE. APPLIED THE BRAKES WHICH LOCKED UP. SLID INTO SPUN VEHICLE HITTING HEAD ON AT 40-45MPH. NEITHER DRIVER OR PASSENGER AIRBAGS DEPLOYED. FRONT END WAS HEAVILY DAMAGED.
NHTSA complaint #10049015 — an unverified report by a vehicle owner.