170 of the 561 complaints filed about the Dodge RAM Quad CAB are about the body and structure — 30% of everything owners reported. The worst model year for it is 2002.
170
Complaints
30%
Share of all complaints
0
Crashes
0
Fires
STRUCTURE:BODY
THE PLASTICS USED IN THE 2002 DODGE RAM INTERIOR ARE A SAFETY ISSUE. THERE IS WIDESPREAD EVIDENCE ACROSS THE INTERNET SHOWING THE DASH BREAKING APART LIKE MINE. IT IS STRUCTURALLY UNSOUND AND DODGE SHOULD FIND A SAFE SOLUTION. IF I GOT INTO AN ACCIDENT SHARP SHARDS OF DASH FLYING AROUND IS MORE LIKELY TO CAUSE INJURY THAN THE IMPACT OF THE CRASH.
NHTSA complaint #11291249 — an unverified report by a vehicle owner.
STRUCTURE:BODY
CRAKED DASH, SHARP METAL AND SHARP BROKEN CHUNKS OF PLASTIC THAT USED TO BE A DASHBOARD. NOT SAFE TO DRIVE THIS WAY! THE PARTS IF AVAILABLE ARE EXSPENSIVE, WHY IS THIS NOT RECALLED REPLACING USING BETTER SAFER PRODUCTS.
NHTSA complaint #11079867 — an unverified report by a vehicle owner.
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 DODGE RAM QUAD CAB. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED ALONG THE AIR CONDITIONER AND HEATER VENT. THE CONTACT WAS CONCERNED THAT THE FRONT PASSENGER AIR BAG COULD INADVERTENTLY DEPLOY BECAUSE OF THE FRACTURE. THE CONTACT STATED THAT THE AIR CONDITIONER AND HEATER VENT WERE INOPERABLE ON THE LOWER SETTINGS DUE TO OBSTRUCTION FROM PIECES OF FRACTURED DEBRIS. THE CONTACT STATED THAT THE AIR CONDITIONER AND HEATING SYSTEM WOULD ONLY FUNCTION ON A HIGH SETTING. THE CONTACT ALSO STATED THAT THE WINDSHIELD DEFROSTER WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11054201 — an unverified report by a vehicle owner.
STRUCTURE:BODY
2003 DODGE RAM QUAD CAB 4X4 HAD VEHICLE TOWED AND WHEN TOW TRUCK DRIVER HOOKED CHAINS TO FRAME RAILS TO WINCH VEHICLE ON TO TOW TRUCK THE CHAINS RIPPED THE STEEL OUT OF THE BOTTOM OF THE FRAME DO TO THE FRAME BEING ROTTED I HAVE UPLOADED PHOTOS. THIS IS A REAL SAFETY CONCERN DO TO THE FACT THE FRAME IS ENCLOSED AND THERE IS NO REAL WARNING OR SIGNS OF THE INTEGRITY OF THE REMAINING STRUCTURE OF THE FRAME. IT IS IN MY OPINION THIS NEEDS TO BE ADDRESSED AND FRAME SHOULD BE RECALLED THERE ARE MANY OTHER PEOPLE WITH THE SAME TRUCKS EVEN A LOT NEWER THAN THIS ONE BUT SAME FRAME AS MINE AND THE SAME PROBLEM THERE IS NO REASON OTHER THAN POOR ENGINEERING AND PREP OF THIS FRAME I OWN MANY OLD PIECES OF EQUIPMENT THAT ARE 30+ YEARS OLDER THAN THIS TRUCK AND NO ROT ISSUES LIKE THIS WEAR AND TEAR IS ONE THING BODY ROT ECT IS NORMAL BUT THIS IS A REAL SAFETY ISSUE THAT GIVES NO WARNING MANY OF THESE TRUCKS DRIVE DOWN THE ROAD SUCH AS MINE HAULING EQUIPMENT ECT IMAGINE 20K LBS DRIVING DOWN THE ROAD AND THE TRUCK SPLITS IN HALF DO TO THE INTERNAL FRAME ROT HOW MANY PEOPLE WILL DIE BEFORE THIS ISSUE I'D RECALLED BY CHRYSLER? TOYOTA DID IT TO THERE TRUCKS WHY SHOULDN'T DODGE PLEASE DON'T LET DODGE IGNORE THIS IT COULD BE SOMEONE IN YOUR FAMILY THAT GETS SERIOUSLY HURT OR DIES DRIVING ONE OF THESE TRUCKS OR FROM SOMEONE ELSE DRIVING ONE OF THESE TRUCKS. FYI I HAD THE PITTMAN ARM JOINT SNAP ON MY TRUCK WITH OUT WARNING IT WAS A SCARY MOMENT WHEN U LOSE STEERING I WAS LUCKY AND DIDN'T CRASH AND NO ONE GOT HURT .
NHTSA complaint #11031653 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THE DASHBOARD AND HVAC SYSTEM HAS CRACKED TO PIECES CAUSING THE DEFROSTERS TO BE INOPERABLE MOST OF THE TIME AND CONSTANTLY BLOWS PIECES OF PLASTIC AND FOAM OUT OF THE VENTS OCCASIONALLY GETTING IN THE DRIVER'S EYES AND NOSE CAUSING SNEEZING AND DISTRACTING IRRITATION.
NHTSA complaint #11004058 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THERE IS A ENTRY GRAB HANDLE MOUNTED TO THE INTERIOR DOOR POST NEAR THE WINDSHIELD INTENDED AS AN ASSIST HANDLE. MY TRUCK IS EQUIPPED WITH RUNNING BOARD TO MAKE ENTRY EASIER INTO THE TRUCK CAB. I USED THE ASSIST HANDLE WHILE GETTING INTO THE TRUCK CAB, IT PULLED LOOSE FROM THE PILLAR CAUSING ME TO NEARLY FALL FROM THE TRUCK. I WAS ABLE TO GAIN MY BALANCE AND STEP DOWN FROM THE RUNNING BOARDS WITHOUT DOING ANY INJURY. I AM OF AVERAGE HEIGHT AND WEIGHT APPROPRIATE. WHEN I EXAMINED THE HANDLE I WAS SHOCKED TO SEE THE ONLY MOUNTING INVOLVED WAS PLASTIC WITH A BOLT THROUGH IT SCREWED TO THE DOOR FRAME. THIS IN NO WAY SHOULD BE CLASSIFIED AS AN APPROPRIATE ASSIST HANDLE TO AID ONE IN THE ENTRY OF THE VEHICLE.
NHTSA complaint #10748863 — an unverified report by a vehicle owner.
STRUCTURE
DRIVER WAS USING GRAB BAR TO PULL SELF UP INTO VEHICLE WHEN THE GRAB BAR BROKE SUDDENLY AND PULLED OUT OF THE VEHICLE WITHOUT WARNING. THIS CAUSED DRIVER TO FALL AND SUFFER A FRACTURED HAMATE BONE IN THE WRIST AND CHRONIC SHOULDER PAIN. INJURIES REQUIRE SURGERY AND ARE NOT YET HEALED.
NHTSA complaint #10676357 — an unverified report by a vehicle owner.
STRUCTURE
THE DASH IS FALLING APART. IT BEGAN LAST SUMMER AND PIECES ARE FALLING INTO THE AIR CONDITIONER VENTS. CHEAP MATERIAL USED FOR THE DASH BOARD.
NHTSA complaint #10653518 — an unverified report by a vehicle owner.
STRUCTURE
THE DASH BOARD ON THIS VEHICLE IS CRACKING ALL OVER. IT HAS CRACKED AROUND THE PASSENGER AIRBAG AND PIECES HAVE FALLEN INTO THE AIRBAG COMPARTMENT. THIS HAS NOT CAUSED INJURY YET, BUT IF INVOLVED IN AN ACCIDENT, THE BROKEN PIECES WILL DEFINITELY CAUSE INJURY AND I HOPE THAT THEY DO NOT AFFECT THE AIRBAG DEPLOYMENT. PIECES BLOW INTO YOUR FACE WHILE RUNNING THE DEFROST WHICH IF STRUCK IN THE EYE COULD CAUSE AN ACCIDENT.
NHTSA complaint #10632508 — an unverified report by a vehicle owner.
STRUCTURE
MY DASHBOARD STARTED CRACKING UP AND LARGE SHARDS OF THE PLASTIC BECAME AIRBORNE WHILE DRIVING THE VEHICLE AND STRUCK ME IN THE FACE . THIS IS DEFINITELY A SAFETY ISSUE IN MY OPINION AND I HAVE A $50000.00 DRIVEWAY ORNAMENT AS I DO NOT FEEL SAFE DRIVING THE VEHICLE ANYMORE.
NHTSA complaint #10630269 — an unverified report by a vehicle owner.
STRUCTURE:BODY
DASH AND DEFROSTER GRILL SHATTERED . ONLY 60,000 MILES ON TRUCK THIS SEEMS TO BE A FACTORY DEFAULT AND SHOULD BE REPLACED BY DODGE WITH BETTER MATERIALS. I PURCHASED THIS TRUCK NEW WITH THE 5 YEAR EXTENDED WARRANTY.
NHTSA complaint #10622094 — an unverified report by a vehicle owner.
STRUCTURE
BOUGHT A 2001 DODGE QUAD CAB SPORT 4X4 IN 2003. THE DASH HAD A SMALL CRACK ON THE DRIVERS SIDE AT TIME OF PURCHASE. THE CRACK SPREAD RAPIDLY TO ALL AREAS OF THE DASHBOARD. I USED PROTECTANTS, ADHESIVES AND DASHBOARD SHADES AND A DASH PAD TO PREVENT FURTHER SPREAD TO NO AVAIL. DURING ONE EVENING TRIP,I HIT A BUMP IN THE ROAD AND THE ENTIRE DASH CAVED IN CAUSING THE INSTRUMENT CLUSTER TO LOSE LIGHTING. I HAD TO COLLECT ALL THE EXTREMELY SHARP SHARDS OF PLASTIC OUT OF THE DASHBOARD RECESS TO LOOK FOR THE PROBLEM. IT WAS DURING THIS INCIDENT THAT A EXTREMELY SHARP PIECE OF PLASTIC CUT DEEP INTO MY RIGHT HAND. I SHOULD HAVE GOTTEN STITCHES, BUT USED GAUZE AND WRAP UNTIL HEALED. WHAT WOULD HAVE HAPPENED IF THE AIRBAG WAS DEPLOYED WITH LOOSE PLASTIC PARTS FLYING ALL OVER THE PLACE? SURVIVE THE CRASH AND THEN DIE FROM MASSIVE LACERATIONS FROM BROKEN DASH PIECES? I CONTACTED MULTIPLE LOCAL DODGE DEALERS AND WAS TOLD THAT THEY KNEW AND CORPORATE KNEW OF THE PROBLEM, BUT THEY WOULD NOT REPLACE IT BECAUSE DODGE CORPORATE WOULD NOT AUTHORIZE OR PAY FOR THE OBVIOUS MANUFACTURING DEFECT. I PROBABLY WILL NEVER BUY A DODGE AGAIN. DODGE KNEW THIS WAS A BIG PROBLEM, BUT DID AND STILL DOES NOT CARE. ALMOST EVERY DODGE I'VE SEEN WITHIN THE 2000-2003 YEARS HAS THIS BLARING PROBLEM. SOME HAVE REPLACED THE DASH WITH AFTERMARKET PARTS OR JUST TRY TO COVER IT UP WITH DASH PADS OR MATS. DOES THE NHTSA CARE? HAS THIS MASSIVE ISSUE EVEN LOOKED INTO?
NHTSA complaint #10607989 — an unverified report by a vehicle owner.
STRUCTURE
THE DASH IS FALLING APART. IT BEGIN LAST SUMMER AND PIECES ARE FALLING INTO THE AIR CONDITIONER VENTS AND BLOCKING THE AIR FLOW AND CAUSING IT TO FREEZE UP.. I HAVE HAD A PIECE FALL UNDER THE ACCELERATOR AND CAUSE ME TO BE UNABLE TO ACCELERATE IN INTERSTATE HIGHWAY TRAFFIC. NOW A PIECE HAS FALLEN OFF CAUSING THE STEERING TO JAM. PART OF THE DASH HAS FALLEN ON THE WIRING AND I'M AFRAID IT IS GOING TO CATCH FIRE.
NHTSA complaint #10593915 — an unverified report by a vehicle owner.
STRUCTURE
IN TRAFFIC GOING DOWN THE ROAD AT 65 MPH, THE DASHBOARD CAVED IN. LOOSE PIECES EVERYWHERE. I DIDN'T KNOW IF THIS HAD AFFECTED THE ELECTRONICS OR NOT AT THE TIME. I JUST HAD TO PULL OVER AND CUT THROUGH THREE LANES OF TRAFFIC. LUCKILY SO FAR, JUST SOME MINOR ELECTRICAL PROBLEMS HERE AND THERE. I AM SCARED THIS WILL AFFECT THE AIRBAG SYSTEM LATER ON. DODGE SAYS THERE IS NO RECALL ON THIS. VERY UNFORTUNATE, LAST DODGE I WILL EVER OWN.
NHTSA complaint #10593011 — an unverified report by a vehicle owner.
STRUCTURE
BACK IN 2009 MY DASH ONE DAY JUST CRACKED....AND HAS PROGRESSIVELY GOTTEN WORSE. I DIDN'T KNOW IT WAS SUCH A HUGE DODGE AGAIN.
NHTSA complaint #10587716 — an unverified report by a vehicle owner.
STRUCTURE
VEHICLE DASH IS COMING APART IN PIECES.
NHTSA complaint #10563394 — an unverified report by a vehicle owner.
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DRIVING ON PUBLIC STREETS HIS A SMALL POT HOLE, THE DASHBOARD BROKE AND THE BEZEL FELL OFF CAUSING A DRIVING HAZARD.
NHTSA complaint #10547523 — an unverified report by a vehicle owner.
STRUCTURE
I HAVE 2002 DODGE RAM 1500 WITH A CRACKED DASH WHICH IS BAD THE CRACKS STARTED OUT SMALL AND NOW THERE ARE SEVERAL. IN THE EVENT OF AN AIRBAG DEPLOYMENT WHAT IS TO STOP THIS DASH FROM SEPARATING AND CAUSING LIFE THREATENING INJURIES. DODGE NEEDS TO RECOGNIZE THIS AS A MAJOR SAFETY CONCERN AND RECALL FOR REPLACEMENT.
NHTSA complaint #10509402 — an unverified report by a vehicle owner.
STRUCTURE
AT APPROXIMATELY 25,000 ON MY VEHICLE, IN THE YEAR OF 2004, I NOTICED SMALL CRACKS STARTING TO FORM ON THE DASHBOARD THIS PROGRESSED INTO MUCH LARGER CRACKS, COMPLETELY DESTROYING THE ENTIRE DASHBOARD OVER THE YEARS. THIS WAS A SAFETY ISSUE, BECAUSE SMALL SEGMENTS OF THE PLASTIC MATERIAL FELL INTO THE BACK OF THE DASHBOARD CAUSING FAILURE OF THE AIR CONDITIONER VENTS, DEFROSTER, AND ILLUMINATION OF THE DASHBOARD LIGHTS. A RECALL SHOULD HAVE BEEN ISSUED BASED ON THE THOUSANDS OF COMPLAINTS BY DISSATISFIED OWNERS. CHRYSLER CORPORATION HAS AGREED TO REPAIR THE DASHBOARD, BUT ONLY IF I AGREE TO A $500 DEDUCTIBLE, IN WHICH I HAVE NOT AGREED TO, SIMPLY BECAUSE I BELIEVE THEY ARE TRYING TO CHARGE ME THE DIFFERENCE BETWEEN THE WHOLESALE AND RETAIL PRICE, OF THE DASHBOARD. I WOULD APPRECIATE ANY ASSISTANCE IN THIS MATTER. THANK YOU. ..UPDATED 01/17/2013
NHTSA complaint #10493962 — an unverified report by a vehicle owner.
STRUCTURE
DASH BOARD HAS MULTIPLE CRACKS AND HAS SUNKEN IN.
NHTSA complaint #10465374 — an unverified report by a vehicle owner.