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FaultScore report

1998 Dodge RAM VAN problems

Owners have filed 38 complaints about the 1998 Dodge RAM VAN with NHTSA between 1999 and 2013. The largest single group is the electrical system. Across this model's run it ranks 4 of 9 worst.

Read the complaints What breaks Worst years for the Dodge RAM VAN All 1998 cars
D

FaultScore 64/100

Higher is worse. Measured against the other years of the Dodge RAM VAN.

How this is worked out

The numbers

38

Complaints

0

Crashes reported

7

Fires reported

4

Injuries reported

122,648 mi

Median mileage at failure

Half of reported failures happened before this

12%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 60 vs 50 Severity 100 vs 50 Early failure 20 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 60
Against the median year of the Dodge RAM VAN. 50 means typical for this model; 100 means roughly double.
Severity — 100
28.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 20
12% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 1998 compares with every other Dodge RAM VAN

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1998 Dodge RAM VAN

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 7 18.4%

0 crashes, 2 fires · median 122,648 mi

Electrical System 7 18.4%

0 crashes, 5 fires · median 94,498 mi

Suspension 5 13.2%

Median failure at 130,550 miles

Steering 3 7.9%

Median failure at 140,000 miles

Tires 2 5.3%
Windows, Mirrors & Wipers 2 5.3%
Body & Structure 2 5.3%

Median failure at 150,500 miles

Airbags 2 5.3%

Median failure at 3,605 miles

Transmission & Drivetrain 2 5.3%
Other & Unspecified 1 2.6%

Median failure at 100,101 miles

Equipment & Accessories 1 2.6%
Seat Belts 1 2.6%
Fuel & Propulsion 1 2.6%
Lights 1 2.6%
Engine & Cooling 1 2.6%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 1 5.9%
25,000 – 49,999 miles 3 17.6%
75,000 – 99,999 miles 1 5.9%
100,000 – 149,999 miles 7 41.2%
150,000+ miles 5 29.4%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 1999 peak 6 Jul 2013

NHTSA investigations into the 1998 Dodge RAM VAN

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE02082 Opened 6 Nov 2002 Closed 23 Apr 2003 SEAT BELTS

SAFETY BELT CINCHING LATCH PLATE

THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.

Recalls on the 1998 Dodge RAM VAN

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2004129 4,392 units in Canada

Brakes

On certain vehicles, aftermarket batteries may leak electrolyte onto the ABS control module connector and compromise the sealing integrity of the connector. This may allow development of a high resistance short circuit in the connector, which could eventually lead to a fire. Correction: Dealer will inspect the ABS control module connector for electrolyte damage, and replace the connector as necessary. All affected vehicles will also have a shield installed to protect the connector from future battery electrolyte leakage.

Recall 2002107 13,006 units in Canada

Engine

Certain Ram trucks equipped with a diesel engine. The potential is for the throttle control linkage joints to corrode and cause the throttle to bind or stick, which could result in a loss of throttle control. Correction: Dealers will replace the rod ends and ball studs.

Recall 1999008 3,390 units in Canada

Seats And Restraints

On certain vehicles, impacts directly on the cover of the airbag electronic control module (AECM) located under the driver's seat could cause the airbag to deploy inadvertently. These impacts can be caused by tossing items under the driver's seat. Correction: Airbag control module will be replaced with a current production module that incorporates revised hardware and software changes.

Recall 1998100 36 units in Canada

Seats And Restraints

On certain vehicles, the driver's side front power seat may not have adequate structural strength. The seat attaching welds were not made to specification, and as a result, the seat attachment strength is compromised. Correction: The driver's side power front seat riser will be replaced with a riser that is magnesium inert gas (mig) welded.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 122,648 miles Hanover, MD Fire

ELECTRICAL SYSTEM

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDERHOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. CHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 33 UNDERHOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION BY NHTSA.

NHTSA complaint #10275661 — an unverified report by a vehicle owner.

at 122,648 miles Hanover, MD Fire

SERVICE BRAKES, ELECTRIC

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDERHOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. CHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 33 UNDERHOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION BY NHTSA.

NHTSA complaint #10275661 — an unverified report by a vehicle owner.

at 49,006 miles Hanover, MD Fire

ELECTRICAL SYSTEM

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 32 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.

NHTSA complaint #10259118 — an unverified report by a vehicle owner.

at 49,006 miles Hanover, MD Fire

SERVICE BRAKES, HYDRAULIC

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 32 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.

NHTSA complaint #10259118 — an unverified report by a vehicle owner.

at 35,072 miles Hanover, MD Fire

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

THE VERIZON COMMUNICATIONS VEHICLE HAD AN UNDERHOOD FIRE WHICH ORIGINATED IN THE ABS MODULE AREA. THE ABS MODULE AND WIRING CONNECTOR WERE BURNED ALONG WITH THE TRUCK BATTERY AND OTHER UNDERHOOD COMPONENTS. VERIZON HAS HAD SIMILAR FIRES IN OTHER VEHICLES AND FEELS THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION.

NHTSA complaint #10086707 — an unverified report by a vehicle owner.

at 94,498 miles Hanover, MD Fire

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

WHILE AT A DODGE DEALER FOR INSTRUMENT CLUSTER REPAIR THE VERIZON VEHICLE HAD AN UNDERHOOD FIRE WHICH ORIGINATED IN THE ABS MODULE AREA. THE ABS MODULE AND WIRING CONNECTOR, TRUCK BATTERY AND OTHER UNDERHOOD COMPONENTS WERE BURNT. VERIZON HAS HAD SIMILAR FIRES IN OTHER VANS OF THIS MODEL AND BELIEVES THIS IS A SAFETY ISSUE WHICH WARRANTS FURTHER INVESTIGATION.

NHTSA complaint #10086713 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 161,000 miles Dunmore, PA

STEERING

SOME DODGE RAM VANS HAVE A LATENT DEFECT IN THE FRAME THAT IS VERY DANGEROUS. AS FAR AS I CAN TELL, THERE IS NO RECALL EVEN THOUGH THE INTERNET IS LITTERED WITH COMPLAINTS, INCIDENTS AND ACCIDENTS DUE TO FAILURE OF THE FRAME IN ONE SPOT. I BELIEVE THAT THE AC RUNOFF IS VENTED DIRECTLY INTO THE FRAME WHICH, OVER TIME RESULTS IN THE EVENTUAL FAILURE OF THE FRAME AT THE POINT WHERE THE SUSPENSION AND STEERING ARE LOCATED - THIS RESULTS IN LOSS OF CONTROL OF THE VEHICLE. THERE IS NO EASY WAY TO CORRECT THIS PROBLEM SHORT OF REPLACING THE WHOLE FRAME. DODGE DENIES THAT THIS IS A PROBLEM AND BLAMES THIS DEFECT ON ROAD SALT AND CONDITIONS. THIS WOULD BE A VALID ASSERTION IF THE REST OF THE VEHICLE HAD ROT PROBLEMS ELSEWHERE ON THE VEHICLE. INCLUDING THE MUCH MORE VOLATILE BODY PARTS, WHICH ARE IN SOME CASES, STILL SOLID AND IN GOOD CONDITION. THIS PROBLEM IS PREVALENT IN SEVERAL YEARS OF THIS MODEL TRUCK. THIS PROBLEM IS EASY TO CHECK FOR AND NEEDS TO BE ADDRESSED BY DODGE SIMPLY BECAUSE THE VANS ARE GETTING OLDER AND THIS PROBLEM WILL BE OCCURRING MORE FREQUENTLY.

NHTSA complaint #10525871 — an unverified report by a vehicle owner.

at 161,000 miles Dunmore, PA

SUSPENSION

SOME DODGE RAM VANS HAVE A LATENT DEFECT IN THE FRAME THAT IS VERY DANGEROUS. AS FAR AS I CAN TELL, THERE IS NO RECALL EVEN THOUGH THE INTERNET IS LITTERED WITH COMPLAINTS, INCIDENTS AND ACCIDENTS DUE TO FAILURE OF THE FRAME IN ONE SPOT. I BELIEVE THAT THE AC RUNOFF IS VENTED DIRECTLY INTO THE FRAME WHICH, OVER TIME RESULTS IN THE EVENTUAL FAILURE OF THE FRAME AT THE POINT WHERE THE SUSPENSION AND STEERING ARE LOCATED - THIS RESULTS IN LOSS OF CONTROL OF THE VEHICLE. THERE IS NO EASY WAY TO CORRECT THIS PROBLEM SHORT OF REPLACING THE WHOLE FRAME. DODGE DENIES THAT THIS IS A PROBLEM AND BLAMES THIS DEFECT ON ROAD SALT AND CONDITIONS. THIS WOULD BE A VALID ASSERTION IF THE REST OF THE VEHICLE HAD ROT PROBLEMS ELSEWHERE ON THE VEHICLE. INCLUDING THE MUCH MORE VOLATILE BODY PARTS, WHICH ARE IN SOME CASES, STILL SOLID AND IN GOOD CONDITION. THIS PROBLEM IS PREVALENT IN SEVERAL YEARS OF THIS MODEL TRUCK. THIS PROBLEM IS EASY TO CHECK FOR AND NEEDS TO BE ADDRESSED BY DODGE SIMPLY BECAUSE THE VANS ARE GETTING OLDER AND THIS PROBLEM WILL BE OCCURRING MORE FREQUENTLY.

NHTSA complaint #10525871 — an unverified report by a vehicle owner.

at 161,000 miles Dunmore, PA

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

SOME DODGE RAM VANS HAVE A LATENT DEFECT IN THE FRAME THAT IS VERY DANGEROUS. AS FAR AS I CAN TELL, THERE IS NO RECALL EVEN THOUGH THE INTERNET IS LITTERED WITH COMPLAINTS, INCIDENTS AND ACCIDENTS DUE TO FAILURE OF THE FRAME IN ONE SPOT. I BELIEVE THAT THE AC RUNOFF IS VENTED DIRECTLY INTO THE FRAME WHICH, OVER TIME RESULTS IN THE EVENTUAL FAILURE OF THE FRAME AT THE POINT WHERE THE SUSPENSION AND STEERING ARE LOCATED - THIS RESULTS IN LOSS OF CONTROL OF THE VEHICLE. THERE IS NO EASY WAY TO CORRECT THIS PROBLEM SHORT OF REPLACING THE WHOLE FRAME. DODGE DENIES THAT THIS IS A PROBLEM AND BLAMES THIS DEFECT ON ROAD SALT AND CONDITIONS. THIS WOULD BE A VALID ASSERTION IF THE REST OF THE VEHICLE HAD ROT PROBLEMS ELSEWHERE ON THE VEHICLE. INCLUDING THE MUCH MORE VOLATILE BODY PARTS, WHICH ARE IN SOME CASES, STILL SOLID AND IN GOOD CONDITION. THIS PROBLEM IS PREVALENT IN SEVERAL YEARS OF THIS MODEL TRUCK. THIS PROBLEM IS EASY TO CHECK FOR AND NEEDS TO BE ADDRESSED BY DODGE SIMPLY BECAUSE THE VANS ARE GETTING OLDER AND THIS PROBLEM WILL BE OCCURRING MORE FREQUENTLY.

NHTSA complaint #10525871 — an unverified report by a vehicle owner.

at 100,101 miles ST. Clair Shores, MI

STEERING

WHILE BACKING OUT OF MY PARKING SPACE AND TURNING THE STEERING WHEEL I HEARD A LOUD POP/THUMP. SUBSEQUENTLY WHILE DRIVING DOWN THE ROAD AT 15MPH THE STEERING WENT OUT AND THE VEHICLE WAS UNCONTROLLABLE. I HAD THE VEHICLE TOWED TO A REPAIR SHOP. THE CAUSE OF THE BREAK DOWN WAS THE FRONT PASSENGER SIDE FRAME HAD RUSTED AND CRACKED. THIS IS WHERE THE STEERING IS CONNECTED TO. NO REPAIR WAS POSSIBLE. I HAVE CONTACTED ALTERNATE REPAIR SOURCES OF DEALERS, BODY SHOPS, WELDERS AND METAL FABRICATORS WITHOUT ANY SUCCESS TO GET ANYONE WILLING OR ABLE TO REPAIR THE FRAME. THE VEHICLE IS CONSIDERED NON-DRIVABLE AND NON-FIXABLE.

NHTSA complaint #10404981 — an unverified report by a vehicle owner.

at 100,101 miles ST. Clair Shores, MI

UNKNOWN OR OTHER

WHILE BACKING OUT OF MY PARKING SPACE AND TURNING THE STEERING WHEEL I HEARD A LOUD POP/THUMP. SUBSEQUENTLY WHILE DRIVING DOWN THE ROAD AT 15MPH THE STEERING WENT OUT AND THE VEHICLE WAS UNCONTROLLABLE. I HAD THE VEHICLE TOWED TO A REPAIR SHOP. THE CAUSE OF THE BREAK DOWN WAS THE FRONT PASSENGER SIDE FRAME HAD RUSTED AND CRACKED. THIS IS WHERE THE STEERING IS CONNECTED TO. NO REPAIR WAS POSSIBLE. I HAVE CONTACTED ALTERNATE REPAIR SOURCES OF DEALERS, BODY SHOPS, WELDERS AND METAL FABRICATORS WITHOUT ANY SUCCESS TO GET ANYONE WILLING OR ABLE TO REPAIR THE FRAME. THE VEHICLE IS CONSIDERED NON-DRIVABLE AND NON-FIXABLE.

NHTSA complaint #10404981 — an unverified report by a vehicle owner.

at 100,101 miles ST. Clair Shores, MI

SUSPENSION

WHILE BACKING OUT OF MY PARKING SPACE AND TURNING THE STEERING WHEEL I HEARD A LOUD POP/THUMP. SUBSEQUENTLY WHILE DRIVING DOWN THE ROAD AT 15MPH THE STEERING WENT OUT AND THE VEHICLE WAS UNCONTROLLABLE. I HAD THE VEHICLE TOWED TO A REPAIR SHOP. THE CAUSE OF THE BREAK DOWN WAS THE FRONT PASSENGER SIDE FRAME HAD RUSTED AND CRACKED. THIS IS WHERE THE STEERING IS CONNECTED TO. NO REPAIR WAS POSSIBLE. I HAVE CONTACTED ALTERNATE REPAIR SOURCES OF DEALERS, BODY SHOPS, WELDERS AND METAL FABRICATORS WITHOUT ANY SUCCESS TO GET ANYONE WILLING OR ABLE TO REPAIR THE FRAME. THE VEHICLE IS CONSIDERED NON-DRIVABLE AND NON-FIXABLE.

NHTSA complaint #10404981 — an unverified report by a vehicle owner.

at 153,000 miles Trenton, MI

SERVICE BRAKES, HYDRAULIC

THE VEHICLE IS A MOTOR HOME, BUILT INTO A 19-FOOT DODGE VAN 3500 BY THE HOME AND PARK COMPANY IN ONTARIO, CANADA (WWW.ROADTREK.COM). THEY CALL THEIR MOTOR HOME 'ROADTREK'. WE LIVE IN MICHIGAN AND HAD DRIVEN TO OKLAHOMA WHEN THE INCIDENT HAPPENED. WE WERE ON I-44 AT MILE 262 GOING WEST WHEN WE STOPPED TO SWITCH DRIVERS. THE NEW DRIVER, BEFORE SETTING OUT, FOUND THAT THE BRAKES WERE GONE: PEDAL ON THE FLOOR. INSPECTION REVEALED THAT ALL THE BRAKE FLUID WAS ON THE GROUND. THE VEHICLE WAS TOWED TO CLAREMORE OK FOR REPAIRS, WHERE THE RIGHT FRONT BRAKE LINE WAS FOUND TO BE RUPTURED DUE TO ABRASION. INSPECTION REVEALED THE FRONT BRAKE LINE ON THE LEFT SIDE WAS SIMILARLY ABRADED BUT NOT YET WORN THROUGH. BOTH LINES WERE REPLACED AND WE RESUMED TRAVEL. THE EXACT SAME THING HAPPENED TO US IN 2004, WHERE THE BRAKES FAILED AFTER WE HAD PARKED THE VEHICLE IN OUR ASSIGNED SITE IN A CAMPGROUND. IN THAT CASE ONLY THE RIGHT SIDE LINE WAS REPLACED. HAD THESE INCIDENTS OCCURRED IN FAST, HEAVY TRAFFIC OR ON A STEEP HILL WE WOULD NOT HAVE SURVIVED AND POSSIBLY CAUSED INJURY TO OTHERS. THE FIRST TIME IT HAPPENS YOU FIGURE IT'S A FLUKE. BUT AFTER A SECOND TIME, IT'S A DESIGN FLAW. I HAVE PHOTOS OF THE ABRADED BRAKE LINE ON THE LEFT FRONT SIDE OF THE VEHICLE AS WELL AS THE INVOICES OF THE WORK DONE. I CAN SEND THOSE IF DESIRED.

NHTSA complaint #10392043 — an unverified report by a vehicle owner.

at 122,648 miles Hanover, MD Fire

ELECTRICAL SYSTEM

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDERHOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. CHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 33 UNDERHOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION BY NHTSA.

NHTSA complaint #10275661 — an unverified report by a vehicle owner.

at 122,648 miles Hanover, MD Fire

SERVICE BRAKES, ELECTRIC

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDERHOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. CHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 33 UNDERHOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION BY NHTSA.

NHTSA complaint #10275661 — an unverified report by a vehicle owner.

at 49,006 miles Hanover, MD Fire

ELECTRICAL SYSTEM

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 32 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.

NHTSA complaint #10259118 — an unverified report by a vehicle owner.

at 49,006 miles Hanover, MD Fire

SERVICE BRAKES, HYDRAULIC

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 32 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.

NHTSA complaint #10259118 — an unverified report by a vehicle owner.

at 140,000 miles West Bloomfield, MI

STRUCTURE:FRAME AND MEMBERS

TL*THE CONTACT OWNS A 1998 DODGE RAM VAN. WHILE PULLING INTO A PARKING SPACE AT AN UNKNOWN SPEED, THE CONTACT FELT A HARD VIBRATION AND HEARD A LOUD BANG. HE EXITED THE VEHICLE TO LOCATE THE ORIGIN OF THE SOUND, BUT WAS UNSUCCESSFUL. HE RE-ENTERED THE VEHICLE TO CONTINUE TO PARK WHEN ANOTHER LOUD SOUND OCCURRED. THE STEERING DID NOT RESPOND. HE EXITED THE VEHICLE AGAIN AND LOCATED A FAILURE WITH THE STEERING CONTROL ARM AND ITS COMPONENTS. THE CONTACT ALSO NOTICED THAT THE ENTIRE FRONT END WAS COMPLETELY RUSTED. HE CALLED A TOW TRUCK AND HAD THE VEHICLE TOWED TO A LOCAL DEALER. THE DEALER STATED THAT THERE BODY SHOP WOULD NOT REPAIR THE VEHICLE BECAUSE THEY DID NOT WANT TO BE RESPONSIBLE FOR ANY LIABILITY. THEY FURTHER STATED THAT THEY MAY BE ABLE TO LOCATE A COLLISION REPAIR SHOP TO PERFORM THE REPAIR WORK. THE CONTACT HAS NOT YET BEEN ABLE TO LOCATE A SHOP TO PERFORM THE NEEDED REPAIRS. THE VEHICLE IS CURRENTLY AT THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 140,000.

NHTSA complaint #10230374 — an unverified report by a vehicle owner.

at 140,000 miles West Bloomfield, MI

STEERING

TL*THE CONTACT OWNS A 1998 DODGE RAM VAN. WHILE PULLING INTO A PARKING SPACE AT AN UNKNOWN SPEED, THE CONTACT FELT A HARD VIBRATION AND HEARD A LOUD BANG. HE EXITED THE VEHICLE TO LOCATE THE ORIGIN OF THE SOUND, BUT WAS UNSUCCESSFUL. HE RE-ENTERED THE VEHICLE TO CONTINUE TO PARK WHEN ANOTHER LOUD SOUND OCCURRED. THE STEERING DID NOT RESPOND. HE EXITED THE VEHICLE AGAIN AND LOCATED A FAILURE WITH THE STEERING CONTROL ARM AND ITS COMPONENTS. THE CONTACT ALSO NOTICED THAT THE ENTIRE FRONT END WAS COMPLETELY RUSTED. HE CALLED A TOW TRUCK AND HAD THE VEHICLE TOWED TO A LOCAL DEALER. THE DEALER STATED THAT THERE BODY SHOP WOULD NOT REPAIR THE VEHICLE BECAUSE THEY DID NOT WANT TO BE RESPONSIBLE FOR ANY LIABILITY. THEY FURTHER STATED THAT THEY MAY BE ABLE TO LOCATE A COLLISION REPAIR SHOP TO PERFORM THE REPAIR WORK. THE CONTACT HAS NOT YET BEEN ABLE TO LOCATE A SHOP TO PERFORM THE NEEDED REPAIRS. THE VEHICLE IS CURRENTLY AT THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 140,000.

NHTSA complaint #10230374 — an unverified report by a vehicle owner.

Manchester, CT

SUSPENSION:FRONT:CONTROL ARM:UPPER ARM

VEHICLE: 1998 DODGE B1500 RAM VAN PROBLEM: AT LESS THAN 40,000 MILES I WAS TOLD BY A TIRE DEALER THAT MY UPPER BALL JOINTS WERE SHOT AND THAT I SHOULD TAKE THE VEHICLE REPAIR SHOP TO HAVE THEM REPLACED BEFORE THE FRONT END COULD BE ALIGNED. AT 60,000 MILES I FINALLY DECIDE TO HAVE IT REPAIRED. NOT ONLY WAS THE BALL JOINTS BAD, BUT ONE SIDE HAD COME LOOSE IN THE UPPER CONTROL ARM, AND DESTROYED THE THREADS AND WAS FLOATING FREE IN THE CONTROL ARM. I CONSIDER THIS TO BE A SERIOUS SAFTEY HAZARD. I AM INTERESTED IF THIS IS A COMMON COMPLAINT WITH THIS VEHICLE OR NOT. BY DOING SOME RESEARCH ON THE INTERNET I SEE MULTIPLE COMPLAINT ON OTHER DODGE VEHICLES. THANK YOU FOR YOUR ATTENTION. JOSEPH SCHEIBENPFLUG

NHTSA complaint #10129846 — an unverified report by a vehicle owner.

Manchester, CT

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

VEHICLE: 1998 DODGE B1500 RAM VAN PROBLEM: AT LESS THAN 40,000 MILES I WAS TOLD BY A TIRE DEALER THAT MY UPPER BALL JOINTS WERE SHOT AND THAT I SHOULD TAKE THE VEHICLE REPAIR SHOP TO HAVE THEM REPLACED BEFORE THE FRONT END COULD BE ALIGNED. AT 60,000 MILES I FINALLY DECIDE TO HAVE IT REPAIRED. NOT ONLY WAS THE BALL JOINTS BAD, BUT ONE SIDE HAD COME LOOSE IN THE UPPER CONTROL ARM, AND DESTROYED THE THREADS AND WAS FLOATING FREE IN THE CONTROL ARM. I CONSIDER THIS TO BE A SERIOUS SAFTEY HAZARD. I AM INTERESTED IF THIS IS A COMMON COMPLAINT WITH THIS VEHICLE OR NOT. BY DOING SOME RESEARCH ON THE INTERNET I SEE MULTIPLE COMPLAINT ON OTHER DODGE VEHICLES. THANK YOU FOR YOUR ATTENTION. JOSEPH SCHEIBENPFLUG

NHTSA complaint #10129846 — an unverified report by a vehicle owner.

Atoka, TN

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

DT: CONTACT COMPLAINED OF BRAKE PROBLEMS SINCE 1999 DUE TO BATTERY ACID LEAKING ONTO THE BRAKE LINES AND CAUSING CORROSION. THERE WAS A RECALL ISSUED FOR THIS MAKE/MODEL, BUT THIS SPECIFIC VEHICLE DID NOT FALL UNDER THE RECALL CAMPAIGN. THE PROBLEM WA SREPAIRED BY PUTTING A RUBBER TRAY UNDER THE BATTERY.

NHTSA complaint #10126995 — an unverified report by a vehicle owner.

Atoka, TN

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

DT: CONTACT COMPLAINED OF BRAKE PROBLEMS SINCE 1999 DUE TO BATTERY ACID LEAKING ONTO THE BRAKE LINES AND CAUSING CORROSION. THERE WAS A RECALL ISSUED FOR THIS MAKE/MODEL, BUT THIS SPECIFIC VEHICLE DID NOT FALL UNDER THE RECALL CAMPAIGN. THE PROBLEM WA SREPAIRED BY PUTTING A RUBBER TRAY UNDER THE BATTERY.

NHTSA complaint #10126995 — an unverified report by a vehicle owner.

at 35,072 miles Hanover, MD Fire

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

THE VERIZON COMMUNICATIONS VEHICLE HAD AN UNDERHOOD FIRE WHICH ORIGINATED IN THE ABS MODULE AREA. THE ABS MODULE AND WIRING CONNECTOR WERE BURNED ALONG WITH THE TRUCK BATTERY AND OTHER UNDERHOOD COMPONENTS. VERIZON HAS HAD SIMILAR FIRES IN OTHER VEHICLES AND FEELS THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION.

NHTSA complaint #10086707 — an unverified report by a vehicle owner.

at 94,498 miles Hanover, MD Fire

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

WHILE AT A DODGE DEALER FOR INSTRUMENT CLUSTER REPAIR THE VERIZON VEHICLE HAD AN UNDERHOOD FIRE WHICH ORIGINATED IN THE ABS MODULE AREA. THE ABS MODULE AND WIRING CONNECTOR, TRUCK BATTERY AND OTHER UNDERHOOD COMPONENTS WERE BURNT. VERIZON HAS HAD SIMILAR FIRES IN OTHER VANS OF THIS MODEL AND BELIEVES THIS IS A SAFETY ISSUE WHICH WARRANTS FURTHER INVESTIGATION.

NHTSA complaint #10086713 — an unverified report by a vehicle owner.

at 173,637 miles Hanover, MD Fire

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

THE VERIZON VEHICLE HAD AN UNDERHOOD FIRE WHILE BEING DRIVEN. THE FIRE ORIGINATED IN THE ABS MODULE AREA. THE ABS MODULE AND WIRING CONNECTOR, TRUCK BATTERY, AND VARIOUS UNDERHODD COMPONENTS WERE BURNT. VERIZON HAS HAD SIMILAR FIRES IN THIS MODEL VAN AND FEELS THAT THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION.

NHTSA complaint #10086714 — an unverified report by a vehicle owner.

at 3,605 miles Burgettstown, PA

AIR BAGS

SINCE THE AIR BAG CONTROL MODULE RECALL 99V002000 REPAIRS WERE PERFORMED THE AIR BAG LIGHT COME ON, AND THE DASHBOARD COMPONENTS FAILED TO FUNCTION. DEALERSHIP SERVICED THE VEHICLE SEVERAL TIMES, BUT THEY HAVEN'T CORRECTED THE PROBLEM.

NHTSA complaint #10074088 — an unverified report by a vehicle owner.

Mcleod, TX

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

VEHICLE WAS TAKE TO THE DEALER FOR A CHECK UP, AND DISCOVERED THAT FUEL TANK WAS EXPANDING, AND RUBBING THE CAB. DEALER HAS BEEN NOTIFIED.*AK CONSUMER STATES THE FUEL TANK MAKES A LOUD NOISE IN THE REAR DUE TO THE FUEL TANK EXPANDING AND RUBBING THE BACK OF THE CAB.

NHTSA complaint #8018121 — an unverified report by a vehicle owner.

Worth, IL

TIRES

ORIGINAL EQUIPMENT TIRES ARE TOO SMALL FOR THE CAPACITY OF THE VEHICLE CAUSING PREMATURE WEAR AND THE FRONT WHEEL BEARINGS TO BE REPLACED. ORIGINAL EQUIPMENT IS P235/75 R15 MTS SHOULD BE P235/75RXL. *AK

NHTSA complaint #8008781 — an unverified report by a vehicle owner.

Worth, IL

SUSPENSION:FRONT:WHEEL BEARING

ORIGINAL EQUIPMENT TIRES ARE TOO SMALL FOR THE CAPACITY OF THE VEHICLE CAUSING PREMATURE WEAR AND THE FRONT WHEEL BEARINGS TO BE REPLACED. ORIGINAL EQUIPMENT IS P235/75 R15 MTS SHOULD BE P235/75RXL. *AK

NHTSA complaint #8008781 — an unverified report by a vehicle owner.

Toledo, OH

POWER TRAIN:AUTOMATIC TRANSMISSION

TRANSMISSION HAS BEEN REPLACED BECAUSE TRANSMISSION WENT OUT WHILE CONSUMER WAS DRIVING, THERE WAS NO WARNINGS, BUT CONSUMER WAS DRIVING AT 25-30 MPH BEFORE IT WENT OUT.

NHTSA complaint #8006110 — an unverified report by a vehicle owner.