FaultScore

FaultScore report

2001 Dodge RAM VAN problems

Owners have filed 40 complaints about the 2001 Dodge RAM VAN with NHTSA between 2002 and 2018. The largest single group is the electrical system. Across this model's run it ranks 3 of 9 worst.

D

FaultScore 65/100

Higher is worse. Measured against the other years of the Dodge RAM VAN.

How this is worked out

The numbers

40

Complaints

1

Crashes reported

5

Fires reported

0

Injuries reported

60,000 mi

Median mileage at failure

Half of reported failures happened before this

31%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 63 vs 50 Severity 77 vs 50 Early failure 53 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 63
Against the median year of the Dodge RAM VAN. 50 means typical for this model; 100 means roughly double.
Severity — 77
15% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 53
31% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2001 compares with every other Dodge RAM VAN

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2001 Dodge RAM VAN

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Electrical System 5 12.5%

0 crashes, 5 fires · median 22,715 mi

Windows, Mirrors & Wipers 4 10.0%

Median failure at 35,700 miles

Brakes 4 10.0%

Median failure at 112,341 miles

Steering 4 10.0%

Median failure at 134,225 miles

Transmission & Drivetrain 4 10.0%

1 crashes, 0 fires · median 105,000 mi

Other & Unspecified 3 7.5%
Engine & Cooling 3 7.5%

Median failure at 40,000 miles

Seat Belts 2 5.0%
Tires 2 5.0%
Suspension 2 5.0%

Median failure at 32,750 miles

Doors, Latches & Locks 1 2.5%

Median failure at 60,000 miles

Seats 1 2.5%

Median failure at 130,000 miles

Wheels 1 2.5%

Median failure at 100,000 miles

Fuel & Propulsion 1 2.5%

Median failure at 6,000 miles

Lights 1 2.5%

Median failure at 100,000 miles

Body & Structure 1 2.5%

Median failure at 44,000 miles

Airbags 1 2.5%

Median failure at 105,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 2 6.9%
10,000 – 24,999 miles 4 13.8%
25,000 – 49,999 miles 8 27.6%
50,000 – 74,999 miles 1 3.4%
75,000 – 99,999 miles 2 6.9%
100,000 – 149,999 miles 11 37.9%
150,000+ miles 1 3.4%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2002 peak 3 Nov 2018

NHTSA investigations into the 2001 Dodge RAM VAN

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE02082 Opened 6 Nov 2002 Closed 23 Apr 2003 SEAT BELTS

SAFETY BELT CINCHING LATCH PLATE

THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.

Recalls on the 2001 Dodge RAM VAN

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2007389 39,078 units in Canada

Other

On certain vehicles, the ignition/park shift interlock system may become inoperable. This can allow the shifter to be moved out of the PARK position with the ignition key removed (or in the lock position) or it could allow the ignition key to be removed when the shifter has not been placed in the PARK position. This could allow the vehicle to roll away, possibly causing property damage and/or personal injury or death. Correction: Dealers will replace the gearshift blocker and bracket assembly.

Recall 2004129 4,392 units in Canada

Brakes

On certain vehicles, aftermarket batteries may leak electrolyte onto the ABS control module connector and compromise the sealing integrity of the connector. This may allow development of a high resistance short circuit in the connector, which could eventually lead to a fire. Correction: Dealer will inspect the ABS control module connector for electrolyte damage, and replace the connector as necessary. All affected vehicles will also have a shield installed to protect the connector from future battery electrolyte leakage.

Recall 2001210 6,515 units in Canada

Electrical

Certain vans and wagons. In the presence of road salt, water, and possibly other debris, the power seat connector located beneath the driver's seat could develop a high resistive short circuit that cycles the circuit breaker. If the circuit breaker cycles for an extended period of time, a sufficient amount of heat could build up in the connector, possibly resulting in a fire. Correction: Owners will receive instructions for removing the circuit breaker from the fuse panel. If an owner desires, their dealer can perform the repair.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 139,518 miles Hanover, MD Fire

ELECTRICAL SYSTEM

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA. A CUSTOMER NOTIFIED THE DRIVER THAT SMOKE WAS COMING FROM UNDER THE HOOD OF THE VAN WHILE IT WAS PARKED AT A JOBSITE WHERE HE WAS WORKING. HE EXTINGUISHED THE FIRE USING THE CUSTOMER'S FIRE EXTINGUISHER. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.

NHTSA complaint #10243787 — an unverified report by a vehicle owner.

at 85,720 miles Hanover, MD Fire

ELECTRICAL SYSTEM

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA. THE DRIVER NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VAN WHILE IT WAS PARKED AT A JOBSITE WHERE HE WAS WORKING. HE POURED WATER & SODA ON THE FIRE TO EXTINGUISH IT. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.

NHTSA complaint #10243788 — an unverified report by a vehicle owner.

at 22,715 miles Hanover, MD Fire

ELECTRICAL SYSTEM

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.

NHTSA complaint #10243802 — an unverified report by a vehicle owner.

at 87,000 miles Tilton, IL Crash

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

TL*THE CONTACT OWNS A 2001 DODGE RAM VAN. WHILE DRIVING APPROXIMATELY 15 MPH IN RAINY WEATHER, THE CONTACT TURNED THE STEERING WHEEL QUICKLY TO THE LEFT AND THE STEERING COLUMN LOCKED. HE WAS UNABLE TO STEER TO THE RIGHT AND CRASHED INTO A RAILROAD GATE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. MONTHS LATER, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). HE FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 87,000. UPDATED 01/29/08. *LJ UPDATED 01/29/08

NHTSA complaint #10214053 — an unverified report by a vehicle owner.

at 6,057 miles Hanover, MD Fire

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

THE VERIZON VEHICLE HAD AN UNDERHOOD FIRE WHILE BEING DRIVEN WHICH ORIGINATED IN THE ABS MODULE AREA. THE ABS MODULE AND WIRING CONNECTOR, TRUCK BATTERY, AND OTHER UNDER HOOD COMPONENTS WERE BURNT. VERIZON HAS HAD SIMILAR FIRES IN THIS MODEL VAN AND FEELS THAT THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION.

NHTSA complaint #10086718 — an unverified report by a vehicle owner.

at 16,944 miles Hanover, MD Fire

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

THE VERIZON VEHICLE HAD AN UNDERHOOD FIRE WHILE PARKED IN A VERIZON PARKING LOCATION. THE FIRE ORIGINATED IN THE ABS MODULE AREA. THE ABS MODULE AND WIRING CONNECTOR, TRUCK BATTERY, AND VARIOUS OTHER UNDER HOOD COMPONENTS WERE BURNT. VERIZON HAS HAD SIMILAR FIRES IN THIS MODEL VAN AND FEELS THAT THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION.

NHTSA complaint #10086724 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 124,683 miles Littleton, CO

SERVICE BRAKES

TL* THE CONTACT OWNS A 2001 DODGE RAM VAN. WHEN THE VEHICLE WAS STARTED, A LOUD ABNORMAL NOISE WAS DETECTED COMING FROM THE VEHICLE. THE CONTACT UNPLUGGED THE BATTERY AND THE NOISE STOPPED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE ANTI-BRAKE SYSTEM FAILED. THE VEHICLE WAS ALSO TAKEN TO CHRYSLER DODGE JEEP RAM SOUTHWEST (7980 W TUFTS AVE, LITTLETON, CO 80123, (303-578-6099) WHERE THE CONTACT WAS INFORMED THAT THEY DID NOT HAVE THE TOOLS TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 124,683.

NHTSA complaint #11145322 — an unverified report by a vehicle owner.

OAK Park, IL

UNKNOWN OR OTHER

TAKATA RECALL

NHTSA complaint #10937374 — an unverified report by a vehicle owner.

Cliffwood Beach, NJ

UNKNOWN OR OTHER

2001 DODGE RAM VAN 1500 HAS MAJOR FRAME ROT ON PASSENGER SIDE FRONT FRAME GOING TO BUMPER. TO REPAIR IT WOULD BE COSTLY AND WE CAN'T AFFORD ANOTHER VEHICLE AND A MECHANIC TOLD ME IF IT BREAKS WE WILL LOSE STEERING CONTROL. I HAVE SEEN THE SAME ON OTHER RAM VANS ALSO. WHY ISN'T THERE A RECALL OR FIX FOR THIS PROBLEM. THE VAN HAS 169,000 MILES AND IS A CONVERSION VAN.

NHTSA complaint #10926712 — an unverified report by a vehicle owner.

at 100,000 miles Tampa, FL

WHEELS

I HAVE FOUND MULTIPLE RECALLS ON THE SAME MAKE, MODEL, YEAR THAT ADDRESS ISSUES ALL AFFECTING MY VEHICLE YET THEY DO NOT SHOW ON A VIN SEARCH OF OPEN RECALLS. MOST OF THESE RECALLS AFFECT BRAKES BOTH IN INCREASED LONGEVITY IN STOPPING AND LEAKING AT THE REAR AXLE, HEADLIGHTS IN TERMS OF FEDERAL STANDARDS ON LUMINOSITY, TIRE SIZE CONCERNING LOAD SIZE ( HAVE HAD MORE THEN SIX BLOWOUTS IN 15,000 MILES), AIR BAGS DISABLING DUE TO SOUND DAMPENER AND THE CORRESPONDING LIGHTS ON THE DASHBOARD LIGHTING INEFFECTUALLY DUE TO THESE ISSUES.

NHTSA complaint #10821810 — an unverified report by a vehicle owner.

at 100,000 miles Tampa, FL

EXTERIOR LIGHTING

I HAVE FOUND MULTIPLE RECALLS ON THE SAME MAKE, MODEL, YEAR THAT ADDRESS ISSUES ALL AFFECTING MY VEHICLE YET THEY DO NOT SHOW ON A VIN SEARCH OF OPEN RECALLS. MOST OF THESE RECALLS AFFECT BRAKES BOTH IN INCREASED LONGEVITY IN STOPPING AND LEAKING AT THE REAR AXLE, HEADLIGHTS IN TERMS OF FEDERAL STANDARDS ON LUMINOSITY, TIRE SIZE CONCERNING LOAD SIZE ( HAVE HAD MORE THEN SIX BLOWOUTS IN 15,000 MILES), AIR BAGS DISABLING DUE TO SOUND DAMPENER AND THE CORRESPONDING LIGHTS ON THE DASHBOARD LIGHTING INEFFECTUALLY DUE TO THESE ISSUES.

NHTSA complaint #10821810 — an unverified report by a vehicle owner.

at 100,000 miles Tampa, FL

SERVICE BRAKES

I HAVE FOUND MULTIPLE RECALLS ON THE SAME MAKE, MODEL, YEAR THAT ADDRESS ISSUES ALL AFFECTING MY VEHICLE YET THEY DO NOT SHOW ON A VIN SEARCH OF OPEN RECALLS. MOST OF THESE RECALLS AFFECT BRAKES BOTH IN INCREASED LONGEVITY IN STOPPING AND LEAKING AT THE REAR AXLE, HEADLIGHTS IN TERMS OF FEDERAL STANDARDS ON LUMINOSITY, TIRE SIZE CONCERNING LOAD SIZE ( HAVE HAD MORE THEN SIX BLOWOUTS IN 15,000 MILES), AIR BAGS DISABLING DUE TO SOUND DAMPENER AND THE CORRESPONDING LIGHTS ON THE DASHBOARD LIGHTING INEFFECTUALLY DUE TO THESE ISSUES.

NHTSA complaint #10821810 — an unverified report by a vehicle owner.

at 130,150 miles BEN Wheeler, TX

POWER TRAIN

DIFFICULT TO GET THE GEARSHIFT OUT OF PARK. A RECALL HAS BEEN DONE ON THE IGNITION/PARKSHIFT INTERLOCK FOR AN ISSUE "THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE.". THE DEALERSHIP SERVICE TECHNICIAN SAID THAT THE PART THAT HAS FAILED IS NOT THE SAME AS THE PART THAT WAS REPLACED UNDER THE RECALL AND WANTS OVER $2,000 FOR A NEW STEERING COLUMN OR OVER $1,000 FOR A JUNKYARD STEERING COLUMN. CHRYSLER CUSTOMER ASSISTANCE CENTER AGREES WITH THE DEALERSHIP BUT NOBODY CAN EXPLAIN HOW THE IGNITION/PARK SHIFT INTERLOCK IS NOT RELATED TO THE IGNITION/PARK SHIFT INTERLOCK.

NHTSA complaint #10566788 — an unverified report by a vehicle owner.

at 130,150 miles BEN Wheeler, TX

STEERING

DIFFICULT TO GET THE GEARSHIFT OUT OF PARK. A RECALL HAS BEEN DONE ON THE IGNITION/PARKSHIFT INTERLOCK FOR AN ISSUE "THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE.". THE DEALERSHIP SERVICE TECHNICIAN SAID THAT THE PART THAT HAS FAILED IS NOT THE SAME AS THE PART THAT WAS REPLACED UNDER THE RECALL AND WANTS OVER $2,000 FOR A NEW STEERING COLUMN OR OVER $1,000 FOR A JUNKYARD STEERING COLUMN. CHRYSLER CUSTOMER ASSISTANCE CENTER AGREES WITH THE DEALERSHIP BUT NOBODY CAN EXPLAIN HOW THE IGNITION/PARK SHIFT INTERLOCK IS NOT RELATED TO THE IGNITION/PARK SHIFT INTERLOCK.

NHTSA complaint #10566788 — an unverified report by a vehicle owner.

at 105,000 miles Savannah, GA

POWER TRAIN

TL* THE CONTACT OWNS A 2001 DODGE RAM VAN. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF PARK UNTIL AFTER SEVERAL ABRUPT ATTEMPTS. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR A LOCAL MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 105,000.

NHTSA complaint #10562263 — an unverified report by a vehicle owner.

at 44,000 miles Succasunna, NJ

SUSPENSION

WHILE DRIVING VAN, HEARD A LOUD BANG IN FRONT END. NOTICED THAT FRONT SWAY BAR BRACKETS BROKE OFF FRAME DO TO FRAME ROT. AFTER FURTHER INSPECTION, UPPER A FRAME BRACKETS ARE SEPARATING FROM FRAME MOUNTS DUE TO FRAME ROT. ALSO, FRAME CONNECTING FRONT BUMPER AND RADIATOR SO RUSTED THAT I CAN PUSH A SCREWDRIVER THROUGH FRAME.

NHTSA complaint #10538372 — an unverified report by a vehicle owner.

at 44,000 miles Succasunna, NJ

STRUCTURE:BODY

WHILE DRIVING VAN, HEARD A LOUD BANG IN FRONT END. NOTICED THAT FRONT SWAY BAR BRACKETS BROKE OFF FRAME DO TO FRAME ROT. AFTER FURTHER INSPECTION, UPPER A FRAME BRACKETS ARE SEPARATING FROM FRAME MOUNTS DUE TO FRAME ROT. ALSO, FRAME CONNECTING FRONT BUMPER AND RADIATOR SO RUSTED THAT I CAN PUSH A SCREWDRIVER THROUGH FRAME.

NHTSA complaint #10538372 — an unverified report by a vehicle owner.

at 184,000 miles Gurnee, IL

STEERING

TL* THE CONTACT OWNS A 2001 DODGE RAM VAN B1500. THE CONTACT STATED THAT WHILE TURNING LEFT AT APPROXIMATELY 5 MPH, THE STEERING COLUMN SEPARATED FROM THE FRAME. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND FOUND THAT THE STEERING COLUMN FRAME WAS SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 184,000.

NHTSA complaint #10475172 — an unverified report by a vehicle owner.

at 105,000 miles Plain Field, IL

AIR BAGS

TL* THE CONTACT OWNS A 2001 DODGE RAM VAN B350. THE CONTACT STATED THAT THE HORN AND CRUISE CONTROL WERE NONOPERATIONAL. HE ALSO STATED THAT THE AIR BAG LIGHT WOULD SPORADICALLY ILLUMINATE, SIMILAR TO THE FAILURE DESCRIBED IN NHTSA CAMPAIGN ID NUMBER: 01V153000 (AIR BAGS). THE DEALER WAS NOTIFIED WHO INFORMED THE CONTACT THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS CONTACTED WHO CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 105,000.

NHTSA complaint #10369315 — an unverified report by a vehicle owner.

Syracuse, NY

UNKNOWN OR OTHER

CHRYSLER RECALL G28 ON MY VAN WAS NEVER DONE. DEALER SAYS IT WAS COMPLETED ON 02/20/2008 WHICH COULDN'T HAVE HAPPENED SINCE VEHICLE IS OFF ROAD BETWEEN DEC. & APRIL 01, EVERY YEAR SINCE I PURCHASED VEHICLE ON 03/31/2001. I FEEL THAT I SHOULD HAVE THIS SERVICE DONE WITHOUT CHARGE BUT DEALER WON'T DO IT. FURTHER MORE I WOULD LIKE TO KNOW WHY THIS VEHICLE WAS CONSIDERED REPAIRED WHEN I KNOW I NEVER RECEIVED RECALL NOTICE OR HAD IT REPAIRED.

NHTSA complaint #10362270 — an unverified report by a vehicle owner.

at 130,000 miles Chicago, IL

SEATS

TL* THE CONTACT OWNS A 2001 DODGE RAM VAN. THE CONTACT STATED THAT THE DRIVER SEAT BECAME "UNHINGED" FROM THE BRACKETS THAT HELD IT IN PLACE, MAKING THE SEAT UNSTABLE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 130,000.

NHTSA complaint #10336424 — an unverified report by a vehicle owner.

at 138,300 miles Decatur, IL

STEERING

TL*THE CONTACT OWNS A 2001 DODGE RAM VAN. THE CONTACT RECEIVED A RECALL NOTICE FOR THE IGNITION. THE PART WAS REPAIRED. HE STATED THAT THE STEERING WHEEL NO LONGER LOCKED AFTER THE REPAIR WAS MADE. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 138,300.

NHTSA complaint #10247379 — an unverified report by a vehicle owner.

at 139,518 miles Hanover, MD Fire

ELECTRICAL SYSTEM

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA. A CUSTOMER NOTIFIED THE DRIVER THAT SMOKE WAS COMING FROM UNDER THE HOOD OF THE VAN WHILE IT WAS PARKED AT A JOBSITE WHERE HE WAS WORKING. HE EXTINGUISHED THE FIRE USING THE CUSTOMER'S FIRE EXTINGUISHER. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.

NHTSA complaint #10243787 — an unverified report by a vehicle owner.

at 85,720 miles Hanover, MD Fire

ELECTRICAL SYSTEM

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA. THE DRIVER NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VAN WHILE IT WAS PARKED AT A JOBSITE WHERE HE WAS WORKING. HE POURED WATER & SODA ON THE FIRE TO EXTINGUISH IT. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.

NHTSA complaint #10243788 — an unverified report by a vehicle owner.

at 22,715 miles Hanover, MD Fire

ELECTRICAL SYSTEM

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.

NHTSA complaint #10243802 — an unverified report by a vehicle owner.

at 87,000 miles Tilton, IL Crash

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

TL*THE CONTACT OWNS A 2001 DODGE RAM VAN. WHILE DRIVING APPROXIMATELY 15 MPH IN RAINY WEATHER, THE CONTACT TURNED THE STEERING WHEEL QUICKLY TO THE LEFT AND THE STEERING COLUMN LOCKED. HE WAS UNABLE TO STEER TO THE RIGHT AND CRASHED INTO A RAILROAD GATE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. MONTHS LATER, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). HE FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 87,000. UPDATED 01/29/08. *LJ UPDATED 01/29/08

NHTSA complaint #10214053 — an unverified report by a vehicle owner.

Conyers, GA

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

THE PROBLEM I HAVE HAD IS THAT THE ABS CONTROLS AND VALVES ARE MOUNTED UNDER THE BATTERY AND ACID HAS EATEN THE BRAKE LINES AND ABS VALVES. LUCKILY IT FAILED IN THE PARKING LOT AND NOT ON THE ROAD MY 16 YEAR OLD DAUGHTER WAS DRIVING WITH MY WIFE AT THE TIME OF THE FAILURE. THIS COULD HAVE BEEN A DEADLY SCENARIO!

NHTSA complaint #10210326 — an unverified report by a vehicle owner.

Conyers, GA

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

THE PROBLEM I HAVE HAD IS THAT THE ABS CONTROLS AND VALVES ARE MOUNTED UNDER THE BATTERY AND ACID HAS EATEN THE BRAKE LINES AND ABS VALVES. LUCKILY IT FAILED IN THE PARKING LOT AND NOT ON THE ROAD MY 16 YEAR OLD DAUGHTER WAS DRIVING WITH MY WIFE AT THE TIME OF THE FAILURE. THIS COULD HAVE BEEN A DEADLY SCENARIO!

NHTSA complaint #10210326 — an unverified report by a vehicle owner.

at 60,000 miles Carmichael, CA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

DT*: THE CONTACT STATED THE LATCH ON THE SLIDING DOOR OF THE REAR PASSENGER SIDE OF THE VEHICLE CAME UNLATCHED ANY TIME THE INSIDE HANDLE WAS RETURNED TO A NEUTRAL POSITION. THE VEHICLE HAD PREVIOUSLY BEEN TAKEN TO A PRIVATE REPAIR SHOP WHERE THE MECHANIC DETERMINED THE LOCKING MODULE HAD FAILED. THE MANUFACTURER WAS NOTIFIED. UPDATED 10/17/2006 -

NHTSA complaint #10168977 — an unverified report by a vehicle owner.

at 21,500 miles Staten Island, NY

SUSPENSION:FRONT

I HAVE A DODGE VAN 1500 WITH 22000 MILES. THE TIE ROD ENDS FAILED, AND THE BALL JOINTS ARE IN THE PROCESS OF FAILING. I REPLACED THE TIE ROD ENDS AND WILL HAVE TO REPLACE THE BALL JOINTS SOON.

NHTSA complaint #10153587 — an unverified report by a vehicle owner.

at 21,500 miles Staten Island, NY

STEERING:LINKAGES:TIE ROD ASSEMBLY

I HAVE A DODGE VAN 1500 WITH 22000 MILES. THE TIE ROD ENDS FAILED, AND THE BALL JOINTS ARE IN THE PROCESS OF FAILING. I REPLACED THE TIE ROD ENDS AND WILL HAVE TO REPLACE THE BALL JOINTS SOON.

NHTSA complaint #10153587 — an unverified report by a vehicle owner.