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FaultScore report

2000 Dodge RAM VAN problems

Owners have filed 35 complaints about the 2000 Dodge RAM VAN with NHTSA between 2001 and 2019. The largest single group is the body & structure. Across this model's run it ranks 2 of 9 worst.

Read the complaints What breaks Worst years for the Dodge RAM VAN All 2000 cars
D

FaultScore 66/100

Higher is worse. Measured against the other years of the Dodge RAM VAN.

How this is worked out

The numbers

35

Complaints

4

Crashes reported

5

Fires reported

4

Injuries reported

51,390 mi

Median mileage at failure

Half of reported failures happened before this

24%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 55 vs 50 Severity 100 vs 50 Early failure 41 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 55
Against the median year of the Dodge RAM VAN. 50 means typical for this model; 100 means roughly double.
Severity — 100
37.1% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 41
24% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2000 compares with every other Dodge RAM VAN

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2000 Dodge RAM VAN

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Body & Structure 7 20.0%

Median failure at 140,000 miles

Suspension 5 14.3%

Median failure at 75,456 miles

Electrical System 5 14.3%

0 crashes, 5 fires · median 35,244 mi

Brakes 4 11.4%

1 crashes, 0 fires · median 92,500 mi

Tires 3 8.6%

1 crashes, 0 fires · median 51,390 mi

Steering 3 8.6%

Median failure at 140,000 miles

Transmission & Drivetrain 3 8.6%

Median failure at 140,432 miles

Airbags 2 5.7%

2 crashes, 0 fires · median 52,000 mi

Engine & Cooling 2 5.7%

Median failure at 29,488 miles

Other & Unspecified 1 2.9%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 2 9.5%
25,000 – 49,999 miles 8 38.1%
50,000 – 74,999 miles 2 9.5%
75,000 – 99,999 miles 1 4.8%
100,000 – 149,999 miles 6 28.6%
150,000+ miles 2 9.5%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Apr 2001 peak 4 Jun 2019

NHTSA investigations into the 2000 Dodge RAM VAN

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE02082 Opened 6 Nov 2002 Closed 23 Apr 2003 SEAT BELTS

SAFETY BELT CINCHING LATCH PLATE

THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.

Recalls on the 2000 Dodge RAM VAN

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2004129 4,392 units in Canada

Brakes

On certain vehicles, aftermarket batteries may leak electrolyte onto the ABS control module connector and compromise the sealing integrity of the connector. This may allow development of a high resistance short circuit in the connector, which could eventually lead to a fire. Correction: Dealer will inspect the ABS control module connector for electrolyte damage, and replace the connector as necessary. All affected vehicles will also have a shield installed to protect the connector from future battery electrolyte leakage.

Recall 2001210 6,515 units in Canada

Electrical

Certain vans and wagons. In the presence of road salt, water, and possibly other debris, the power seat connector located beneath the driver's seat could develop a high resistive short circuit that cycles the circuit breaker. If the circuit breaker cycles for an extended period of time, a sufficient amount of heat could build up in the connector, possibly resulting in a fire. Correction: Owners will receive instructions for removing the circuit breaker from the fuse panel. If an owner desires, their dealer can perform the repair.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 49,000 miles Hillsdale, NY Crash 2 injured

AIR BAGS

DRIVING STRAIGHT ON ROADWAY WHEN VEHICLE, WHICH WAS AT A STOP SIGN ON THE RIGHT SIDE OF ROADWAY, PULLED DIRECTLY INTO PATH. T BONED A HONDA. THE AIRBAGS SPEWED THE CHEMICAL CONTENTS, BUT DID NOT DEPLOY. *TR THE VEHICLE WAS TOTALED, NO AIRBAGS DEPLOYED.

NHTSA complaint #10543253 — an unverified report by a vehicle owner.

NEW Fairfield, CT 1 injured

STRUCTURE:FRAME AND MEMBERS

2000 DODGE RAM VAN B1500. CONSUMER WRITES IN REGARDS TO BROKEN FRAME *TGW THE CONSUMER STATED WHEN THE FRAME FAILED, HE ALMOST HIT ANOTHER VEHICLE. HE INJURED IS KNEE, WHEN TRYING TO BRING THE VEHICLE TO A STOP, BUT THE BRAKES LOCKED UP. THE CONSUMER STATED THE FRAME HAD ROTTED AWAY.

NHTSA complaint #10476183 — an unverified report by a vehicle owner.

at 103,486 miles Hanover, MD Fire

ELECTRICAL SYSTEM

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. THE VAN IS DECLARED A "TOTAL LOSS". DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.

NHTSA complaint #10243792 — an unverified report by a vehicle owner.

at 16,611 miles Hanover, MD Fire

ELECTRICAL SYSTEM

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. A NEIGHBOR NOTICED THE FIRE AND CALLED THE FIRE DEPARTMENT. THE VAN IS DECLARED A "TOTAL LOSS". THE VAN THAT WAS PARKED NEXT TO IT RECEIVED MAJOR DAMAGE FROM THE FIRE BUT WAS REPAIRED. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.

NHTSA complaint #10243795 — an unverified report by a vehicle owner.

at 40,293 miles Hanover, MD Fire

ELECTRICAL SYSTEM

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. THE VAN IS DECLARED A "TOTAL LOSS". DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.

NHTSA complaint #10243640 — an unverified report by a vehicle owner.

at 35,244 miles Hanover, MD Fire

ELECTRICAL SYSTEM

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. THE VAN IS DECLARED A "TOTAL LOSS". DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.

NHTSA complaint #10243649 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 256,000 miles Arlington, VA

STRUCTURE:BODY

HVAC DRIPPING INTO RIGHT FRAME HORN CAUSING SEVERE RUST AFFECTING STEERING LINKAGE, AND LOSS OF VEHICLE CONTROL. NO APPROPRIATE DRAIN TUBE TO ROUTE MOISTURE AWAY FROM FRAME WAS INSTALLED AT THE FACTORY. VERY DANGEROUS!

NHTSA complaint #11220303 — an unverified report by a vehicle owner.

at 140,000 miles Lewis Center, OH

STEERING

THE FRAME HORNS {LEFT AND RIGHT} DEVELOPED CRACKS ON ALL FOUR SIDES AHEAD OF THE FRONT WHEELS LEADING TO THE DETACHMENT OF THE STEERING ARM AND STABILIZER BAR RESULTING IN LITTLE TO NO CONTROL OF THE VEHICLE. WHILE THE DETACHMENT IS NOT FULLY COMPLETE IT ONLY THROUGH THE EXTREMELY WEAKENED CONNECTIONS THAT REMAIN THAT AN ACCIDENT WAS AVOIDED. THE VEHICLE WAS BROUGHT TO A STOP AS SOON THE LOSS OF CONTROL WAS EXPERIENCED AND HAS BEEN PARKED SINCE. IT IS CANNOT BE OPERATED SAFELY IN THE THIS CONDITION. THE FAILED FRAME IS THE SOURCE OF THE DRIVEABILITY AND SAFETY ISSUES. THE VEHICLE WAS TRAVELING NORTHBOUND ON A 4 LANE DIVIDED ROAD WHEN THE LOSS OF CONTROL MANIFESTED.

NHTSA complaint #11192029 — an unverified report by a vehicle owner.

at 140,000 miles Lewis Center, OH

SUSPENSION

THE FRAME HORNS {LEFT AND RIGHT} DEVELOPED CRACKS ON ALL FOUR SIDES AHEAD OF THE FRONT WHEELS LEADING TO THE DETACHMENT OF THE STEERING ARM AND STABILIZER BAR RESULTING IN LITTLE TO NO CONTROL OF THE VEHICLE. WHILE THE DETACHMENT IS NOT FULLY COMPLETE IT ONLY THROUGH THE EXTREMELY WEAKENED CONNECTIONS THAT REMAIN THAT AN ACCIDENT WAS AVOIDED. THE VEHICLE WAS BROUGHT TO A STOP AS SOON THE LOSS OF CONTROL WAS EXPERIENCED AND HAS BEEN PARKED SINCE. IT IS CANNOT BE OPERATED SAFELY IN THE THIS CONDITION. THE FAILED FRAME IS THE SOURCE OF THE DRIVEABILITY AND SAFETY ISSUES. THE VEHICLE WAS TRAVELING NORTHBOUND ON A 4 LANE DIVIDED ROAD WHEN THE LOSS OF CONTROL MANIFESTED.

NHTSA complaint #11192029 — an unverified report by a vehicle owner.

at 140,000 miles Lewis Center, OH

STRUCTURE:BODY

THE FRAME HORNS {LEFT AND RIGHT} DEVELOPED CRACKS ON ALL FOUR SIDES AHEAD OF THE FRONT WHEELS LEADING TO THE DETACHMENT OF THE STEERING ARM AND STABILIZER BAR RESULTING IN LITTLE TO NO CONTROL OF THE VEHICLE. WHILE THE DETACHMENT IS NOT FULLY COMPLETE IT ONLY THROUGH THE EXTREMELY WEAKENED CONNECTIONS THAT REMAIN THAT AN ACCIDENT WAS AVOIDED. THE VEHICLE WAS BROUGHT TO A STOP AS SOON THE LOSS OF CONTROL WAS EXPERIENCED AND HAS BEEN PARKED SINCE. IT IS CANNOT BE OPERATED SAFELY IN THE THIS CONDITION. THE FAILED FRAME IS THE SOURCE OF THE DRIVEABILITY AND SAFETY ISSUES. THE VEHICLE WAS TRAVELING NORTHBOUND ON A 4 LANE DIVIDED ROAD WHEN THE LOSS OF CONTROL MANIFESTED.

NHTSA complaint #11192029 — an unverified report by a vehicle owner.

Beverly, MA

STEERING

URGENT SAFETY ISSUE: DRIVING DOWN THE ROAD VEHICLE LOSES COMPLETE STEER ABILITY!!! HAD TOWED TO DEALERSHIP AND FOUND FRAME RUSTED THROUGH (DUE TO FACTORY ROUTING OF A/C WATER DRAINAGE) AND CAUSED STEERING MECHANISM TO SEPARATE WHERE THE STEERING CONNECTION IS!!! DEALERSHIP IS NOT ACKNOWLEDGING A RECALL NOR RESOLUTION AND BASED ON THE NUMBER OF THESE VEHICLES STILL ON THE ROAD (NOW PRIMARILY AS LOW BUDGET WORK VANS) I FULLY EXPECT TO SEE INJURY AND DEATHS IF THIS IS NOT ADDRESSED IMMEDIATELY!!! I HAVE DONE ALL I KNOW TO DO (INCLUDING SEARCHING THE WEB WHERE I SEE MULTIPLE ALERTS TO SIMILAR INCIDENTS) SO ANY INJURY OR DEATH DUE TO FURTHER INACTION IS ON THE CONSCIOUS OF THE RECIPIENT OF THIS URGENT WARNING!!!!!!!!!!!

NHTSA complaint #11005087 — an unverified report by a vehicle owner.

Beverly, MA

STRUCTURE:BODY

URGENT SAFETY ISSUE: DRIVING DOWN THE ROAD VEHICLE LOSES COMPLETE STEER ABILITY!!! HAD TOWED TO DEALERSHIP AND FOUND FRAME RUSTED THROUGH (DUE TO FACTORY ROUTING OF A/C WATER DRAINAGE) AND CAUSED STEERING MECHANISM TO SEPARATE WHERE THE STEERING CONNECTION IS!!! DEALERSHIP IS NOT ACKNOWLEDGING A RECALL NOR RESOLUTION AND BASED ON THE NUMBER OF THESE VEHICLES STILL ON THE ROAD (NOW PRIMARILY AS LOW BUDGET WORK VANS) I FULLY EXPECT TO SEE INJURY AND DEATHS IF THIS IS NOT ADDRESSED IMMEDIATELY!!! I HAVE DONE ALL I KNOW TO DO (INCLUDING SEARCHING THE WEB WHERE I SEE MULTIPLE ALERTS TO SIMILAR INCIDENTS) SO ANY INJURY OR DEATH DUE TO FURTHER INACTION IS ON THE CONSCIOUS OF THE RECIPIENT OF THIS URGENT WARNING!!!!!!!!!!!

NHTSA complaint #11005087 — an unverified report by a vehicle owner.

at 140,432 miles Adkins, TX

POWER TRAIN

TL* THE CONTACT OWNS A 2000 DODGE RAM VAN. WHILE ATTEMPTING TO PLACE THE VEHICLE INTO THE PARK POSITION, THE VEHICLE INDEPENDENTLY SHIFTED INTO THE REVERSE POSITION WITHOUT WARNING. IN ADDITION, THE IGNITION KEY FAILED TO DISENGAGE FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V555000 (POWER TRAIN). THE FAILURE MILEAGE WAS 140,432. UPDATED 06/29/16*LJ UPDATED 06/30/16.

NHTSA complaint #10851032 — an unverified report by a vehicle owner.

at 160,000 miles Gillette, WY

SERVICE BRAKES

TL* THE CONTACT OWNS A 2000 DODGE RAM VAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED BUT ONLY THE FRONT BRAKES FUNCTIONED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE BRAKE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #10816828 — an unverified report by a vehicle owner.

at 36,000 miles Lynn, MA

STRUCTURE:BODY

WHILE COMING BACK FROM SOME ERRANDS AS I PULLED INTO MY DRIVEWAY I HEARD A BIG SNAP ON MY FRONT END AND BANG AND SCRAPPING ON PAVEMENT AS SOON AS I STOPPED TO LOOK THE WHOLE PIECE OF THE STABILIZER BAR FELL OFF THE FRONT END CHASSIS AND AS I LOOKED ON FRONT END I NOTICED HEAVY CORROSION ON DRIVERS SIDE WHERE STEERING BOX IS LOCATED AS OF NOW VEHICLE IS VERY UNSAFE TO DRIVE ANY WHERE THERE IS HEAVY CORROSION THIS VEHICLE"S FRONT END. I JUST RECENTLY BOUGHT THIS CAR FROM TOWN AND COUNTRY USED AUTO DEALER IN ABINGTON MASSACHUSETTS I NEED VAN BECAUSE IT IS HANDICAP EDITION I HAVE A HANDICAP SON WHO IS WHEEL CHAIR BOND AND NOW STUCK WITH A CORROSION PROBLEM ON THE FRONT END OF VEHICLE NEED PICTURES OR VIDEO I WILL SEND TO YOU THANK YOU

NHTSA complaint #10587431 — an unverified report by a vehicle owner.

at 49,000 miles Hillsdale, NY Crash 2 injured

AIR BAGS

DRIVING STRAIGHT ON ROADWAY WHEN VEHICLE, WHICH WAS AT A STOP SIGN ON THE RIGHT SIDE OF ROADWAY, PULLED DIRECTLY INTO PATH. T BONED A HONDA. THE AIRBAGS SPEWED THE CHEMICAL CONTENTS, BUT DID NOT DEPLOY. *TR THE VEHICLE WAS TOTALED, NO AIRBAGS DEPLOYED.

NHTSA complaint #10543253 — an unverified report by a vehicle owner.

NEW Fairfield, CT 1 injured

STRUCTURE:FRAME AND MEMBERS

2000 DODGE RAM VAN B1500. CONSUMER WRITES IN REGARDS TO BROKEN FRAME *TGW THE CONSUMER STATED WHEN THE FRAME FAILED, HE ALMOST HIT ANOTHER VEHICLE. HE INJURED IS KNEE, WHEN TRYING TO BRING THE VEHICLE TO A STOP, BUT THE BRAKES LOCKED UP. THE CONSUMER STATED THE FRAME HAD ROTTED AWAY.

NHTSA complaint #10476183 — an unverified report by a vehicle owner.

at 140,000 miles Mesa, AZ

SERVICE BRAKES, HYDRAULIC

YEAR 2000 DODGE RAM VAN DRIVER SIDE FRONT BRAKE LINE RUBS ON CHASSIS AND EVENTUALLY RUPTURES UNDER HARD STOPPING CONDITION. HAS HAPPENED TO TWO YR 2000 DODGE RAM VANS IN OUR FLEET, ONE A 1500 MODEL, ONE A 2500 MODEL. INTERESTING THE REPLACEMENT BRAKE LINES WE PURCHASED HAD A DIFFERENT BEND TO CLEAR THE CHASSIS BUT NO RECALL HAS BEEN ISSUED.

NHTSA complaint #10329084 — an unverified report by a vehicle owner.

at 103,486 miles Hanover, MD Fire

ELECTRICAL SYSTEM

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. THE VAN IS DECLARED A "TOTAL LOSS". DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.

NHTSA complaint #10243792 — an unverified report by a vehicle owner.

at 16,611 miles Hanover, MD Fire

ELECTRICAL SYSTEM

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. A NEIGHBOR NOTICED THE FIRE AND CALLED THE FIRE DEPARTMENT. THE VAN IS DECLARED A "TOTAL LOSS". THE VAN THAT WAS PARKED NEXT TO IT RECEIVED MAJOR DAMAGE FROM THE FIRE BUT WAS REPAIRED. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.

NHTSA complaint #10243795 — an unverified report by a vehicle owner.

at 40,293 miles Hanover, MD Fire

ELECTRICAL SYSTEM

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. THE VAN IS DECLARED A "TOTAL LOSS". DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.

NHTSA complaint #10243640 — an unverified report by a vehicle owner.

at 35,244 miles Hanover, MD Fire

ELECTRICAL SYSTEM

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. THE VAN IS DECLARED A "TOTAL LOSS". DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.

NHTSA complaint #10243649 — an unverified report by a vehicle owner.

at 45,000 miles ST Paul, MN Crash

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

2000 DODGE FULL SIZE VAN I BELIEVE THAT THE SMALL AND CROWDED FLOOR CAUSED ME TO HAVE AN ACCIDENT. I WAS IN A DRIVE-THROUGH LINE. WHEN I WENT TO MOVE AHEAD MY FOOT COVERED BOTH THE BRAKE AND ACCELERATOR. THE HARDER I PRESSED ON THE BRAKE THE FASTER THE VEHICLE WENT. THE VEHICLE BECAME UNCONTROLLABLE FOR A WHILE AND I HIT THE VEHICLE IN FRONT OF ME.

NHTSA complaint #10165138 — an unverified report by a vehicle owner.

at 29,488 miles Toms River, NJ

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

DURING THE PAST FIVE YEARS I HAVE HAD THE BELTS, ON MY 2000 DODGE CARAVAN, REPLACED, SIX TIMES. FOUR OF THOSE TIMES THE VAN HAD TO BE TOWED. THE VAN ONLY HAS 29,000 MILES. SINCE IT IS A "HANDICAPPED" VAN IT MAKES THE SITUATION EVEN MORE SERIOUS.

NHTSA complaint #10134417 — an unverified report by a vehicle owner.

at 55,000 miles Bunker Hill, WV Crash 1 injured

AIR BAGS

AIR BAG FAILED TO DEPLOY IN AN HEAD ON LEFT FRONT OFFSET FRONTAL CRASH WITH ANOTHER VEHICLE. MY VEHICLE WAS TOTALED.

NHTSA complaint #10127302 — an unverified report by a vehicle owner.

at 30,707 miles Croswell, MI

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

IN MARCH 03- HAD JUST BOUGHT THE VAN AND HAD TO RETURN TO CHRYSLER DEALER TO HAVE PASSENGER SIDE ROTOR AND BEARING SET REPLACED. MILEAGE ONLY 30,700. NOW IN FEBRUARY 05- JUST HAD BOTH SIDES OF BEARINGS REPLACED ALONG WITH DRIVER SIDE ROTOR WITH MILEAGE ONLY AT 67,800.

NHTSA complaint #10112212 — an unverified report by a vehicle owner.

Washington, DC

ENGINE AND ENGINE COOLING

SATERDAY FEB 12, 2005 WAS DRIVING TO VISIT FAMILY MEMBER ABOUT 9:30 - 10:00 AM WHEN DASH BOARD DISPLAYED "CHECK GAUGES" I NOTICED OIL GAUGE DROPPED DOWN AND ENGINE STARTED MAKING NOISE I PULLED OVER CHECKED OIL STICK MADE OIL IN IT. I CALLED THE DODGE SERVICE DEPT I WAS TOLD TO BRING IN. THAT MONDAY I BROTE IN TO DEALER. I RECEIVED A CALL SAYING THAT IT WAS METAL IN THE ENGINE AND THE BEARINGS WAS BLACK AND IT NEEDED A ENGINE AND IT WOULD COST ABOUT $5100.00. MY PRESSURE WENT UP.

NHTSA complaint #10110624 — an unverified report by a vehicle owner.

at 16,890 miles Hanover, MD Fire

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

THE VERIZON VEHICLE HAD AN UNDERHOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA. THE ABS MODULE AND WIRING CONNECTOR ALONG WITH THE TRUCK BATTERY AND OTHER UNDER HOOD COMPONENTS WERE BURNT. VERIZON HAS HAD SIMILAR FIRES IN OTHER VANS AND FEELS THAT THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION.

NHTSA complaint #10086710 — an unverified report by a vehicle owner.

Stone Mountain, GA

STRUCTURE

CONSUMER STATES THAT THE SEAL ON HER VEHICLE'S WINDSHIELD WAS BROKEN WHICH CAUSED THE RAIN TO LEAK INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO REPLACED THE SEAL. THE CONSUMER WAS TOLD THAT THIS WAS A MANUFACTURER'S DEFECT.

NHTSA complaint #10074245 — an unverified report by a vehicle owner.

SAN Jose, CA

POWER TRAIN

THIS DISCRIPTION IS FOR THE UNDERCARRIGE: THE VAN KEEPS SQUEEKING WHEN YOU GO OVER BUMPS, THE DEALER SAIDS THAT THE RUBBER GOUMENTS BETWEEN THE FRAME AND THE BODY WERE NOT SUPPORTIVE ENOUGH FOR ALL THE WEIGHT OF THE VAN AND THE WEIGHT OF ALL THE PASSENGERS. I'M A SINGLE PARENT WITH KIDS AND I DO NOT HAVE THE MONEY TO REPLACE ALL THE RUBBER GROUMENTS BETWEEN THE FRAME AND THE BODY THAT THE REPAIR SHOP SUGGEST I DO OR I CAN JUST KEEP PAYING THEM TO LUBE THEM. AS FOR THE TRANSMISSION THATS ANOTHER STORY APPARENTLY ALL MY INTERNAL SEALS ARE LEAKING AND IT IS CAUSING THE TRANSMISSION TO SLIP. FOR A BRAND NEW 2000 DODGE VAN THIS IS RIDICULOUS. THEY WANT BETWEEN $3500 AND $5000 TO REPLACE. I'VE E MAILED DODGE CONCERNING THESE PROBLEMS AND OF COURSE NO RESPONSE FROM THEM. LIKE IT GOES IN ONE EAR AND OUT THE OTHER TO SAY. THIS WILL DEFINTLY BE THE LAST DODGE I WILL EVER LOOK AT AGAIN BECAUSE FOR THIS BEING MY EVER FIRST NEW CAR I'VE EVER OWN I'VE BEEN VERY DISAPPOINTED WITH THEM. AND I'VE TALKED TO OTHER DODGE OWNERS AND THEY SAY THE SAME THING TRANSMISSION PROBLEMS RUBBER SEALS AND LIGHTS.

NHTSA complaint #10071024 — an unverified report by a vehicle owner.

SAN Jose, CA

UNKNOWN OR OTHER

THIS DISCRIPTION IS FOR THE UNDERCARRIGE: THE VAN KEEPS SQUEEKING WHEN YOU GO OVER BUMPS, THE DEALER SAIDS THAT THE RUBBER GOUMENTS BETWEEN THE FRAME AND THE BODY WERE NOT SUPPORTIVE ENOUGH FOR ALL THE WEIGHT OF THE VAN AND THE WEIGHT OF ALL THE PASSENGERS. I'M A SINGLE PARENT WITH KIDS AND I DO NOT HAVE THE MONEY TO REPLACE ALL THE RUBBER GROUMENTS BETWEEN THE FRAME AND THE BODY THAT THE REPAIR SHOP SUGGEST I DO OR I CAN JUST KEEP PAYING THEM TO LUBE THEM. AS FOR THE TRANSMISSION THATS ANOTHER STORY APPARENTLY ALL MY INTERNAL SEALS ARE LEAKING AND IT IS CAUSING THE TRANSMISSION TO SLIP. FOR A BRAND NEW 2000 DODGE VAN THIS IS RIDICULOUS. THEY WANT BETWEEN $3500 AND $5000 TO REPLACE. I'VE E MAILED DODGE CONCERNING THESE PROBLEMS AND OF COURSE NO RESPONSE FROM THEM. LIKE IT GOES IN ONE EAR AND OUT THE OTHER TO SAY. THIS WILL DEFINTLY BE THE LAST DODGE I WILL EVER LOOK AT AGAIN BECAUSE FOR THIS BEING MY EVER FIRST NEW CAR I'VE EVER OWN I'VE BEEN VERY DISAPPOINTED WITH THEM. AND I'VE TALKED TO OTHER DODGE OWNERS AND THEY SAY THE SAME THING TRANSMISSION PROBLEMS RUBBER SEALS AND LIGHTS.

NHTSA complaint #10071024 — an unverified report by a vehicle owner.