The contact owns a 2008 Dodge Ram 3500. The contact received notification of NHTSA Campaign Number: 13V529000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11480264 — an unverified report by a vehicle owner.
The contact owns a 2006 Dodge Ram. The contact stated that the vehicle was hauling a trailer while driving at 65 mph when a loud bang was heard and the steering wheel went in circles, which led the vehicle from the center lane into the median and hit the guard rail. The rear driver's side corner of the vehicle was damaged and the front driver and front passenger side of the trailer were damaged from the collision. The contact and passenger did not sustain injuries and medical attention was not received. A police report was filed. The vehicle and trailer were towed to the contact's residence. The vehicle was not diagnosed nor repaired. The contact stated that this was a recurring failure after the tie rod assembly and steering linkage were replaced in October 2020 by an independent mechanic. The contact had also received notifications of NHTSA Campaign numbers: 09E001000 (Steering) and 13V528000 (Steering), after the repair in October 2020. The manufacturer was not made aware of the failure. The failure mileage was 100,660.
NHTSA complaint #11419164 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2009 DODGE RAM. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE BEGAN TO SHAKE. THE CHECK ENGINE WARNING LIGHT AND THE SERVICE NEEDED WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER THE FAILURE WAS NOT DETERMINED. THE DEALER REPLACED THE REAR DRIVER SIDE RIM, THE REAR AND FRONT DRIVER AND PASSENGER SIDE TIRES, AND A REPLACEMENT RELATED TO THE REAR AXLE HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS UNAVAILABLE.THE CURRENT MILEAGE WAS 83,000. THE FAILURE MILEAGE WAS 78,000.
NHTSA complaint #10467016 — an unverified report by a vehicle owner.
TOOK MY 2008 DODGE RAM 1500 4WD IN FOR OIL CHANGE AND WAS TOLD THAT THE LEFT AND RIGHT OUTER TIE RODS WERE SEVERELY WORN OUT AND NEEDED TO BE REPLACED. THIS IS AT 35,500 MILES, TRUCK IS ONLY USED ON ROAD AND HAS NEVER BEEN OFF ROAD. SEEMS THIS IS A COMMON EARLY WEAROUT ITEM ON THESE TRUCKS. WHY?
NHTSA complaint #10433864 — an unverified report by a vehicle owner.
ON MY WAY TO WORK, AS USUAL, ON A "SLIGHTLY" BUMPY PART OF THE HIGHWAY MY STEERING WHEEL AND FRONT END STARTED VIBRATING SO VIOLENTLY THAT I ALMOST LOST CONTROL. I COULD BARELY HOLD THE STEERING WHEEL; AND COULD NOT STEER AT ALL; ALL I COULD DO WAS START BRAKING AND COME TO A STOP. I GOT OUT AND CHECKED MY TIRES AND FRONT END AND EVERYTHING APPEARED NORMAL. I CONTINUED TO WORK AT ABOUT 40 MPH (I HAD GONE TO WORK EARLY SO NO TRAFFIC) . AT 8:00 I CALLED MY LOCAL MECHANIC AND TOOK IT TO HIM TO CHECK OUT WHAT HAPPENED. HE CHECK EVERYTHING AND NOTHING SHOWED. THE NEXT DAY IT HAPPENED AGAIN; THEN AGAIN 2 DAYS LATER. ABOUT 2 WEEKS LATER I TOOK PICKUP IN FOR REGULAR OIL/FUEL/AIR FILTER CHANGE SERVICE. HE TEST DROVE WITH ME ALONG AND I EXPLAINED FURTHER WHAT HAPPENED. HE SAID HE HAS SEEN IT BEFORE WITH DODGE 2500 & 3500 AND IT HAS BEEN LABELED THE "DODGE DEATH WOBBLE". I THANK GOD I WAS NOT IN A BUSY TRAFFIC AREA.
NHTSA complaint #10430142 — an unverified report by a vehicle owner.
AFTER BACKING OUT OF MY GARAGE, AT AN APPROX. SPEED OF 1 MPH, I TURNED THE WHEELS TO THE LEFT TO RUN AN ERRAND, AND THE DRIVERS SIDE TIE ROD END BROKE. THE DRAG LINK DROPPED AND THE WHEEL COCKED TO THE FULL LEFT. AT THIS POINT I DON'T KNOW IF IT CAUSED ANY OTHER DAMAGE. I SPOKE WITH THE NEAREST DEALER AND WAS TOLD THAT THERE ARE NO RECALLS ON THIS VEHICLE AT THIS TIME. UNFORTUNATELY I NEED THIS VEHICLE AND HAD TO ORDER A NEW TIE ROD END AT A COST OF $116.00. BEARING ANY OTHER DAMAGE, I WILL ALSO HAVE TO GET AN ALIGNMENT, AT AN UNKNOWN COST AT THIS TIME. THANK GOD THAT I HAD NOT BEEN TRAVELING AT A HIGHER RATE OF SPEED WHEN THIS PART DECIDED TO FAIL, BECAUSE I AM SURE THE OUTCOME WOULD NOT HAVE BEEN GOOD.
NHTSA complaint #10424295 — an unverified report by a vehicle owner.
THE LEFT TIE ROD END DROPPED OFF MY VEHICLE WHILE BACKING INTO MY DRIVEWAY. THERE HAVE BEEN RECALLS ISSUED ON SIMILAR TRUCKS. DODGE OFFERS NO HELP ON MY VEHICLE BECAUSE RECALLS ARE VIN SPECIFIC. TO REPAIR THE COST WAS $1062. IF DODGE HADN'T REDESIGNED THE PARTS, MY COST WOULD HAVE BEEN $0 DUE TO THE 3 YEAR/36,000 MILE "BUMPER TO BUMPER" WARRANTY WE PURCHASED WITH THE TRUCK. (IT WAS A USED TRUCK WHEN WE PURCHASED IT.) WHY HAVEN'T ALL OF THESE TRUCKS BEEN RECALLED FOR THIS ISSUE? I SUPPOSE THE FACT THAT THERE HAVE BEEN NO DEATHS OR MAJOR PROPERTY DAMAGE WILL BE THE REASON. THIS IS A MAJOR HIT TO ME AND MY FAMILY. WE NEED THE TRUCK. WE NEED THE $1000 IT COST TO REPAIR. DODGE SAYS THE ONLY WAY THEY CAN HELP ME IS IF THE NHTSA EXPANDS THE RECALL. I KNOW THAT WON'T HAPPEN BUT WOULD YOU PLEASE THINK ABOUT ME AND MY FAMILY'S DILEMMA THE NEXT TIME YOU ISSUE A NON-LIFE THREATENING RECALL. I THOUGHT RECALLS WERE ALL INCLUSIVE. GUESS I THOUGHT WRONG. THANKS FOR LISTENING.
NHTSA complaint #10417428 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 DODGE RAM. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE TIE ROD ON THE FRONT DRIVERS SIDE DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE CONTACT EXPRESSED CONCERN OVER A POTENTIAL CRASH IF THE FAILURE OCCURRED WHILE DRIVING. THE FAILURE MILEAGE WAS 84,000. UPDATED 08/31/11
NHTSA complaint #10409111 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2001 DODGE RAM. THE CONTACT STATED WHILE DRIVING AT ANY SPEEDS THE VEHICLE DRIFTED FROM SIDE TO SIDE. THE CONTACT STATED THE VEHICLE BECAME DIFFICULT TO CONTROL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO REPLACED THE STEERING BOX BUT THE STEERING BOX DID NOT REMEDY THE FAILURE. THE STEERING BOX WAS REPLACED FIVE TIMES. THE DEALER STATED THAT THE STEERING BOX WAS DEFECTIVE. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT BUT THEY HAVE NOT PROVIDED ANY ASSISTANCE. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 270,676.
NHTSA complaint #10401490 — an unverified report by a vehicle owner.
2004 DODGE RAM. CONSUMER STATES PROBLEM WITH FRONT END OF TRUCK. CONSUMER DESCRIBES A SHIMMY AND SHAKY MOTION *TGW THE CONSUMER STATED WHEN SHE DROVE OVER A ROUGH SPOT IN THE ROAD OR A BUMP GOING OFF A BRIDGE IN CRUISE CONTROL MODE, THE ENTIRE TRUCK WOULD SHIMMY AND SHAKE. ONCE THE CONSUMER TAPPED THE BRAKE TO DISENGAGE THE CRUISE TO SLOW THE VEHICLE DOWN, THE SHAKE AND SHIMMY WOULD CEASE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER WHERE THEY PERFORMED MAINTENANCE TO THE FRONT END, BUT THE FIX ONLY LASTED FOR A FEW MONTHS. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED U-JOINTS, A DAMPER AND THE FITTINGS NEEDED TO BE LUBRICATED. ALSO, THE DRAG LINKAGE WHICH WAS RECALLED NEEDED TO BE REPLACED AS WELL.
NHTSA complaint #10382010 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 DODGE RAM. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE FRONT TIRE BEGAN SHAKING BACK AND FORTH VIOLENTLY, CAUSING THE CONTACT LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN STATED THAT THE STEERING DAMPENER WOULD NEED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS ALSO IN NEED OF A FRONT END ALIGNMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,035.
NHTSA complaint #10369484 — an unverified report by a vehicle owner.
2008 DODGE RAM. CONSUMER EXPRESSES DISCONTENT WITH SEVERAL PROBLEMS WITH VEHICLE *TGW THE U-JOINT, TIE ROD, STEERING LINKAGE AND AXLE ALL HAD TO BE REPLACED. THE CONSUMER STATED MOST RECENTLY, THE CHECK ENGINE LIGHT ILLUMINATED.
NHTSA complaint #10347677 — an unverified report by a vehicle owner.
2008 DODGE RAM. CONSUMER EXPRESSES DISCONTENT WITH SEVERAL PROBLEMS WITH VEHICLE *TGW THE U-JOINT, TIE ROD, STEERING LINKAGE AND AXLE ALL HAD TO BE REPLACED. THE CONSUMER STATED MOST RECENTLY, THE CHECK ENGINE LIGHT ILLUMINATED.
NHTSA complaint #10347677 — an unverified report by a vehicle owner.
2004 DODGE TRUCK. CONSUMER STATES PROBLEMS WITH STEERING LINKAGE *TGW THE CONSUMER STATED WHEN THE STEERING LINKAGE FAILED IT CAUSED IN INADVERTENT TURN INTO THE PATH OF AN ONCOMING TRUCK. FORTUNATELY, THE CONSUMER WAS NOT GOING VERY FAST AND NO BODILY INJURY OCCURRED TO EITHER DRIVER, BUT THE DAMAGE TO HIS TRUCK WAS EXTENSIVE. THE CONSUMER ALSO MAILED IN A COPY OF THE RECALL LETTER FOR THE EXACT PROBLEM HE EXPERIENCED. RECALL # 09E001000.
NHTSA complaint #10335937 — an unverified report by a vehicle owner.
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) CITY OF OTTAWA HAS FOUR (4) DODGE RAM 5500 UNITS, BOUGHT IN MARCH 2010 WITH VIN NUMBERS LISTED BELOW, ALL HAVE BEEN PLAGUED WITH STEERING PROBLEMS WHICH DRIFTS AT SPEEDS OVER 70 KMH AND IS DIFFICULT TO CONTROL WHEN FACING CONSECUTIVE SMALL BUMPS - SO MUCH THAT IN MY TEST RIDE I WAS AFRAID I COULD END UP IN THE OPPOSITE LANE OF TRAFFIC AND CAUSE A HEAD-ON COLLISION. MY PERSONAL CONCERN IS THAT IF NEW OR INEXPERIENCED DRIVERS FACE SUCH STEERING, IT COULD CAUSE ACCIDENT, DAMAGE OR EVEN FATALITY IF IT GOES UNCHECKED. UNFORTUNATELY THE DEALERSHIPS (SOUTHBANK AND CAPITAL DODGE) SEEM TO HAVE VERY LITTLE KNOWLEDGE OF THE ROOT CAUSE AND NO CAPACITY TO DO REAL ANALYSIS AND TESTING ON THESE UNITS. CHRYSLER CORPORATE HAS BEEN CONTACTED VIA 1-800 PHONE CALLS AND FLEET EMAILS AND FILES WERE OPENED ON ALL OUR UNITS BUT THAT HAS BEEN THE EXTENT OF THEIR COOPERATION, AND EVEN THE LOCAL SERVICE MANAGERS HAVE NOT HEARD FROM CHRYSLER'S ENGINEERING OR THE DISTRICT SERVICE MANAGER WHO USUALLY TENDS TO SUCH CALLS. VIN# [XXX] , CITY OF OTTAWA'S UNIT B5-3359, 4WD, AT SOUTHBANK CHRYSLER, TEST DRIVEN PER ABOVE, DEEMED NOT SAFE AT HIGH SPEEDS. VIN# [XXX] , CITY OF OTTAWA'S UNIT B5-3360, 4WD, HAS BEEN AT CAPITAL DODGE, IT HAS HAD SOME REPAIRS DONE, AND WAS ALSO TEST DRIVEN AND STEERED NORMALLY. DEALER HAS YET TO SHARE WITH US THE DETAILS OF THE REPAIRS OR RETROFITS PERFORMED. WE SUSPECT STEERING BOX WAS REPLACED. VIN# [XXX] , CITY OF OTTAWA'S UNIT B5-3358, 4WD, AT SOUTHBANK CHRYSLER, THE STEERING BOX WAS REPLACED, AND THEN UNIT WAS DEEMED ACCEPTABLE. VIN# [XXX] , CITY OF OTTAWA'S UNIT B5-3357, 2WD, ALTHOUGH A FEW COMPLAINTS FROM USERS RE STEERING, BUT MECHANICS ACCEPTED THE UNIT.
NHTSA complaint #10332524 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2008 DODGE RAM PICKUP TRUCK. HE STATED HE WAS INVOLVED IN A CRASH WHILE DRIVING 55 MPH. THE FRONT AIR BAGS DID NOT DEPLOY AT THE TIME OF THE IMPACT. WHILE EXITING THE HIGHWAY, HE ATTEMPTED TO STEER TO AVOID HITTING AN APPROACHING VEHICLE BUT THE STEERING WHEEL WOULD NOT RESPOND. THE VEHICLE CRASHED INTO A CONCRETE BARRIER ALONG THE HIGHWAY HEAD-ON. LATER, HE RECEIVED NHTSA CAMPAIGN ID NUMBER 09E001000, STEERING LINKAGES; HOWEVER WHEN THE DEALER WAS CONTACTED THEY STATED THAT HIS VIN WAS NOT INCLUDED. THE PASSENGER SUSTAINED MODERATE INJURIES WHICH INCLUDE HEAD CONTUSIONS, SEVERAL CUTS FROM THE GLASS, NECK INJURIES AND CRACKED RIBS. THE DRIVER SUSTAINED MINOR INJURIES TO THE HEAD. NEITHER THE DRIVER OR PASSENGER'S SIDE AIR BAG DEPLOYED. REPAIRS WERE MADE TO THE VEHICLE AND COVERED UNDER HIS INSURANCE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 6,400.
NHTSA complaint #10299645 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 DODGE RAM. WHILE DRIVING APPROXIMATELY 35 MPH SHE HEARD RATTLING IN THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON TWO SEPARATE OCCASIONS. THE FRONT STABILIZER END LINKS AND THE SHOCK BRACKETS WERE REPLACED. ALSO THE TIE RODS WERE REPLACED AT AN AUTHORIZED DEALER. THE TECHNICIAN STATED THE FAILURE WAS RELATED TO THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER 09E001000 (STEERING;LINKAGES). HOWEVER, THE VIN WAS EXCLUDED FROM RECALL DEFECT. THE FAILURE MILEAGE WAS 25,000. THE CURRENT MILEAGE WAS 41,000.
NHTSA complaint #10295357 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2006 DODGE RAM. THE CONTACT STATED THAT THE TIE RODS ARE FAULTY. SHE TOOK THE VEHICLE TO THE DEALER, BUT THEY DID NOT HAVE THE NECESSARY PART TO REPAIR THE VEHICLE. THEY STATED THAT THEY WOULD NOTIFY THE CONTACT WHEN THE PART ARRIVED. THE VEHICLE FAILED INSPECTION DUE TO THE TIE RODS. SHE BELIEVES THAT THE VEHICLE IS UNSAFE TO DRIVE. THE DEALER STATED THAT THE VEHICLE COULD BE DRIVEN IN THE INTERIM, BUT COULD NOT GUARANTEE HER SAFETY. THE VEHICLE IS STILL UNDER WARRANTY AND IS CURRENTLY AT THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 34,368.
NHTSA complaint #10266254 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT PURCHASED THE VEHICLE BRAND NEW AND DISCOVERED NHTSA CAMPAIGN ID NUMBER 09V005000 (STEERING: LINKAGES: TIE ROD ASSEMBLY). THE MANUFACTURER STATED THAT THEY WERE NOT AWARE OF THIS RECALL. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 212.
NHTSA complaint #10256872 — an unverified report by a vehicle owner.