Owners have filed 71 complaints
about the 2004 Dodge RAM with NHTSA between 2004 and 2024.
The largest single group is the electrical system.
Across this model's run it ranks 11 of 18 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 12
Against the median year of the Dodge RAM. 50 means typical for this
model; 100 means roughly double.
Severity — 100
26.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 83
49% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
24.9%
1,000 – 9,999 miles
512.2%
10,000 – 24,999 miles
922.0%
25,000 – 49,999 miles
1024.4%
50,000 – 74,999 miles
922.0%
75,000 – 99,999 miles
24.9%
100,000 – 149,999 miles
37.3%
150,000+ miles
12.4%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2004 Dodge Ram 1500 4-DR.
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2004 Dodge Ram 1500 Regular Cab
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When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2004peak 5Mar 2024
NHTSA investigations into the 2004 Dodge RAM
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA05018Opened 2 Nov 2005Closed 29 Aug 2007POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
ENGINE STALL
ANALYSIS OF THE COMPLAINT, FIELD REPORT AND WARRANTY DATA SHOWS THAT THE MAJORITY OF STALLING INCIDENTS IN THE SUBJECT VEHICLES APPEAR TO BE RELATED TO THE ENGINE CALIBRATION CONCERNS THAT DAIMLERCHRYSLER ADDRESSED WITH SERVICE BULLETINS RELEASING REVISED PCM SOFTWARE.ANALYSIS OF THE COMPLAINTS AND ODI'S SURVEY OF OWNERS OF VEHICLES THAT RECEIVED ENGINE MANAGEMENT SOFTWARE UPDATES UNDER TSB #18-013-05 SHOW THAT THESE STALLING INCIDENTS HAVE THE FOLLOWING CHARACTERISTICS: - THEY OCCUR AT LOW SPEEDS, OFTEN DURING PARKING LOT ORDRIVEWAY MANEUVERS; - THEY OCCUR DURING DECELERATIONS, SUCH AS BRAKIN...
EA04025Opened 26 Aug 2004Closed 22 Dec 2005POWER TRAIN:AUTOMATIC TRANSMISSION
FALSE PARK
THE SUBJECT VEHICLES ARE HEAVY DUTY PICKUP TRUCKS WITH DIESEL ENGINES AND AUTOMATIC TRANSMISSIONS COMMONLY USED FOR COMMERCIAL AND WORK PURPOSES.A COLUMN MOUNTED SHIFT LEVER IS USED FOR GEAR SELECTION AND AN ELECTRONIC PRNDL ON THE INSTRUMENT PANEL PROVIDES GEAR POSITION INFORMATION TO THE DRIVER.THE SUBJECT VEHICLES ARE ALSO EQUIPPED WITH A BRAKE-TRANSMISSION SHIFT INTERLOCK THAT PREVENTS THE SHIFT LEVER FROM BEING MOVED FROM THE PARK POSITION (WHEN THE ENGINE IS ON) UNLESS THE BRAKE PEDAL IS DEPRESSED AND AN IGNITION-SHIFT INTERLOCK THAT PREVENTS KEY REMOVAL UNLESS THE TRANSMISSION IS IN THE...
Recalls on the 2004 Dodge RAM
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
09E009000
VISIBILITY:WINDSHIELD WIPER/WASHER
CHRYSLER IS RECALLING 1,364 WINDSHIELD WIPER MODULES, P/N 55077098AJ, SOLD DURING THE 2008 AND 2009 CALENDAR YEAR FOR USE AS AFTERMARKET REPLACEMENT EQUIPMENT ON MY 2002-2009 DODGE RAM PICKUP TRUCKS. THESE WIPER MODULE ASSEMBLIES MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD RESULT IN PARTIAL OR COMPLETE LOSS OF WINDSHIELD WIPER CAPABILITY.
Risk: WHEN THE WIPER SYSTEM FAILS, THE OPERATOR WILL HAVE REDUCED VISIBILITY WHICH COULD RESULT IN A CRASH.
09E001000
STEERING:LINKAGES
CHRYSLER IS RECALLING 18,000 AFTERMARKET STEERING LINKAGES USED FOR SERVICE ON SOME MY 2003 THROUGH 2008 DODGE RAM HEAVY DUTY PICKUP TRUCKS. THE SUBJECT LINKAGES MAY EXPERIENCE DRAG LINK INNER TIE ROD TO PITMAN ARM BALL STUD FRACTURE, ALSO, THE STEERING LINKAGE DAMPER ATTACHING BRACKET MAY YEILD AND SHIFT ON THE LINKAGE. THE PART NUMBERS OF THE AFFECTED ASSEMBLIES IS 52122362AA THROUGH 52122362AD.
Risk: THIS COULD RESULT IN A LOSS OF STEERING CONTROL AND THE RESTRICTED ABILITY TO TURN THE VEHICLE IN ONE DIRECTION INCREASING THE RISK OF A CRASH WITHOUT WARNING.
07E066000
EQUIPMENT:ELECTRICAL
CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
Risk: IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.
06E049000
EXTERIOR LIGHTING
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
06E023000
EXTERIOR LIGHTING:HEADLIGHTS
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
04V385000
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ON CERTAIN PICK-UP TRUCKS EQUIPPED WITH 4.7L ENGINES, THE GENERATOR WIRING HARNESS MAY SHORT CIRCUIT DUE TO CONTACT WITH A VALVE COVER STUD.
Risk: A SHORT CIRCUIT IN THE GENERATOR HARNESS CAN CAUSE AN UNDER HOOD FIRE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2016265459,492 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected.
Recall 2015228374,508 units in Canada
Airbag
On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Note: This recall supersedes special service campaign 2015-003. Correction: Dealers will replace airbag inflators. All vehicles having received a replacement inflator as part of the previous special service campaign will have a replacement inflator installed.
Recall 20150941,000 units in Canada
Airbag
Fiat Chrysler Automobiles (FCA) Canada is conducting a voluntary Safety Improvement Program involving Takata passenger airbag inflators installed in certain vehicles that were originally sold or ever registered in certain high humidity areas of the United States. Fiat Chrysler Automobiles (FCA) will replace the passenger inflator on affected vehicles. Owners who believe their vehicles may have been originally purchased or registered in Florida, Hawaii, Puerto Rico, U.S. Virgin Islands, Texas, Mississippi, Alabama, Louisiana, Georgia, Guam, American Samoa and Saipan should contact a Fiat Chrysler Automobile (FCA) dealer. This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Note: This Safety Improvement Campaign is superseded by recall 2016-265 (FCA Recall S43). Please see <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2016265">recall 2016265</a> for more information.
Recall 20150931,000 units in Canada
Airbag
Fiat Chrysler Automobiles (FCA) Canada is conducting a voluntary Safety Improvement Program involving Takata driver and/or passenger airbag inflators installed in certain vehicles that were originally sold or ever registered in certain high humidity areas of the United States. Fiat Chrysler Automobiles (FCA) will replace the driver and/or passenger inflator on affected vehicles, depending on the vehicle involved. Owners who believe their vehicles may have been originally purchased or registered in Florida, Hawaii, Puerto Rico, and the U.S. Virgin Islands should contact a Fiat Chrysler Automobile (FCA) dealer. This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Note: For the 2003 model year Dodge RAM, only the passenger side inflator would need replacement. Additional Note: This special service campaign was replaced by recalls 2015094 and 2015228. Please see these recalls for more information: <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2015094">Click here for more information on the 2015094 recall</a> <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2015228">Click here for more information on the 2015228 recall</a>
Recall 2015003258,600 units in Canada
Airbag
Chrysler Canada is conducting a voluntary Safety Improvement Campaign concerning the driver's airbag inflator on certain vehicles equipped with Takata airbags. Chrysler Canada will replace the driver's inflator on affected vehicles. This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Note: This special service campaign was replaced by recall 2015228. Please see recall 2015228 for more information: <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2015228">Click here for more information</a>
Recall 201339511,000 units in Canada
Steering
A safety defect may exist in aftermarket steering linkage equipment sold as service replacement parts for 2500 and 3500 4x4 pickup trucks. If the drag link assemblies in question were installed improperly, the left tie rod ball stud may fracture, potentially resulting in a loss of vehicle control and a crash causing injury and/or property damage. Chrysler will notify owners of all 2003-2008 Dodge Ram heavy duty trucks (other than those covered by recall 2013-397 (N49)) since those vehicles could potentially have had the affected linkages installed during service. Owners will be instructed to take their vehicle to a dealer for inspection and repair if required. Note: This recall supersedes recall 2009-019 (H46). Parts replaced under the previous campaign will also need to be replaced under this campaign.
Recall 201125349,800 units in Canada
Steering
On certain 2008-2011 Ram 2500 and 3500 4x4, Ram 3500 cab chassis 4x2 and 4x4, and 2008 Ram 1500 Mega Cab 4x4 vehicles, the left outer tie rod ball stud could fracture. Additionally, other 2003-2008 Ram vehicles may have received the affected tie rod as a replacement part during service, and are therefore also involved in this campaign. Although this condition tends to occur when making a tight turn during low speed parking lot type maneuvers, tie rod failure could result in a loss of directional stability. A loss of steering control could result in a crash causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the left outer tie rod end and tighten the track bar bolt. Note: The tie rod replacement portion of this recall was superseded by recall 2013-396.
Recall 2009081363 units in Canada
Electrical
Certain aftermarket replacement windshield wiper motor assemblies, sold during the '08 and '09 calendar year for use as service equipment on 2002-2009 Dodge Ram pickup trucks, may be susceptible to water intrusion that could result in partial or complete loss of windshield wiping capability. Should this occur during a rainy/snowy day, it could increase the risk of a crash, causing property damage, personal injury or death. Correction: Owners who had windshield wiper motor assemblies serviced during the '08 and '09 calendar year will be requested to take their vehicle to a Chrysler dealer for inspection and repair if required.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 70,000 milesMauldin, SCCrash1 injured1 killed
AIR BAGS
The contact owned a 2004 Dodge Ram. The contact stated that while her husband was driving at 30 MPH, another driver in an unknown truck ran a red light and crashed into the vehicle. The air bags did not deploy. The driver sustained injuries to his thigh; medical attention was provided, but he later succumbed to his injuries. A police report was filed. There was no reported fire. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vehicle was deemed a total loss by the insurance company. The contact stated that the failure was related to NHTSA Campaign Number: 15V313000 (Air Bags). The failure mileage was approximately 70,000.
NHTSA complaint #11570959 — an unverified report by a vehicle owner.
Placerville, CACrash
STEERING:LINKAGES
2004 DODGE TRUCK. CONSUMER STATES PROBLEMS WITH STEERING LINKAGE *TGW THE CONSUMER STATED WHEN THE STEERING LINKAGE FAILED IT CAUSED IN INADVERTENT TURN INTO THE PATH OF AN ONCOMING TRUCK. FORTUNATELY, THE CONSUMER WAS NOT GOING VERY FAST AND NO BODILY INJURY OCCURRED TO EITHER DRIVER, BUT THE DAMAGE TO HIS TRUCK WAS EXTENSIVE. THE CONSUMER ALSO MAILED IN A COPY OF THE RECALL LETTER FOR THE EXACT PROBLEM HE EXPERIENCED. RECALL # 09E001000.
NHTSA complaint #10335937 — an unverified report by a vehicle owner.
Port Saint JOE, FLCrash
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 DODGE RAM. THE CONTACT STATED THAT WHILE DRIVING 20 MILES PER HOUR, THE VEHICLE ACCELERATED. THE FAILURE PREVIOUSLY OCCURRED DURING RAINY WEATHER CONDITIONS. THE ACCELERATOR PEDAL WAS NOT THE CAUSE OF FAILURE SINCE NO PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. THE POLICE WERE CONTACTED DUE TO THE PROPERTY DAMAGE AND A REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN AN CRASH IN 2005 WHEN THE BRAKES DID NOT ENGAGE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER. THE VEHICLE WAS UNDER INVESTIGATION WITH THE INSURANCE COMPANY. THE VEHICLE WILL BE TOWED TO THE DEALER FOR ASSESSMENT. THE CURRENT AND FAILURE MILEAGES WERE NOT AVAILABLE.
NHTSA complaint #10322861 — an unverified report by a vehicle owner.
at 40,000 milesAvendale, AZ1 injured
EQUIPMENT
TL*THE CONTACT OWNS A 2004 DODGE RAM. THE CONTACT STATED THAT WHEN ATTEMPTING TO ENTER THE VEHICLE, THE ASSISTANCE BAR WAS FRACTURED, CAUSING HER TO FALL ONTO THE GROUND AND SPRAIN HER ANKLE. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALER TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 40000.
NHTSA complaint #10283419 — an unverified report by a vehicle owner.
at 60,000 milesFarmersmill, OHCrash1 injured
AIR BAGS
TL*THE CONTACT OWNS A 2004 DODGE RAM. WHILE DRIVING 55 MPH, THE CONTACT PASSED OUT DUE TO A MEDICAL CONDITION. AS A RESULT, HE REAR ENDED A PARKED VEHICLE AND CROSSED OVER THE MEDIAN INTO THE PATH OF ONCOMING TRAFFIC. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT WAS INJURED. BOTH VEHICLES WERE DESTROYED. THE POLICE ARRIVED, FILED A REPORT, AND TRANSPORTED HIM TO THE HOSPITAL. THERE IS NO CURRENT MILEAGE BECAUSE THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10201925 — an unverified report by a vehicle owner.
at 34,500 milesAndover, MNCrash1 injured
STEERING:HYDRAULIC POWER ASSIST SYSTEM
DT*: THE CONTACT STATED WITHOUT WARNING THE POWER STEERING PUMP FAILED WHILE DRIVING 25-30 MPH. THIS CAUSED THE STEERING WHEEL TO LOCK UP. THE CONTACT PULLED ON THE STEERING WHEEL WITH SUCH FORCE; IT CAUSED A POWER STEERING HOSE TO BLOW. THIS ALSO CAUSED A PULLED MUSCLE IN THE CONTACT'S SHOULDER. THE VEHICLE WENT INTO A DITCH AND WAS TOWED TO THE DEALERSHIP. THE VEHICLE HAS NOT BEEN INSPECTED.
NHTSA complaint #10150701 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Post Falls, ID
AIR BAGS
The contact owns a 2004 Dodge Ram Quad Cab. The contact received notification of NHTSA Campaign Number: 16V352000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The contact stated that the recall was not completed. The manufacturer was not contacted. Parts distribution disconnect.
NHTSA complaint #11576880 — an unverified report by a vehicle owner.
at 70,000 milesMauldin, SCCrash1 injured1 killed
AIR BAGS
The contact owned a 2004 Dodge Ram. The contact stated that while her husband was driving at 30 MPH, another driver in an unknown truck ran a red light and crashed into the vehicle. The air bags did not deploy. The driver sustained injuries to his thigh; medical attention was provided, but he later succumbed to his injuries. A police report was filed. There was no reported fire. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vehicle was deemed a total loss by the insurance company. The contact stated that the failure was related to NHTSA Campaign Number: 15V313000 (Air Bags). The failure mileage was approximately 70,000.
NHTSA complaint #11570959 — an unverified report by a vehicle owner.
Danville, VA
ELECTRICAL SYSTEM
The contact owns a 2004 Dodge Ram 1500 used to haul a 2018 Keystone Passport Ultra Lite Grand Touring. The contact stated that the thermostat in the RV failed to operate as needed. The RV was taken to the dealer, where the thermostat was replaced; however, the failure recurred. The RV was taken back to the dealer, where the thermostat was replaced a second time. Additionally, the contact stated that the RV interior structure had detached in several areas, and the RV was leaking an unknown substance. The contact stated that a nearby camper repair facility inspected the RV and opened the release valve, where water had accumulated underneath the RV. The RV was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown
NHTSA complaint #11537871 — an unverified report by a vehicle owner.
Danville, VA
ENGINE AND ENGINE COOLING
The contact owns a 2004 Dodge Ram 1500 used to haul a 2018 Keystone Passport Ultra Lite Grand Touring. The contact stated that the thermostat in the RV failed to operate as needed. The RV was taken to the dealer, where the thermostat was replaced; however, the failure recurred. The RV was taken back to the dealer, where the thermostat was replaced a second time. Additionally, the contact stated that the RV interior structure had detached in several areas, and the RV was leaking an unknown substance. The contact stated that a nearby camper repair facility inspected the RV and opened the release valve, where water had accumulated underneath the RV. The RV was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown
NHTSA complaint #11537871 — an unverified report by a vehicle owner.
Danville, VA
STRUCTURE
The contact owns a 2004 Dodge Ram 1500 used to haul a 2018 Keystone Passport Ultra Lite Grand Touring. The contact stated that the thermostat in the RV failed to operate as needed. The RV was taken to the dealer, where the thermostat was replaced; however, the failure recurred. The RV was taken back to the dealer, where the thermostat was replaced a second time. Additionally, the contact stated that the RV interior structure had detached in several areas, and the RV was leaking an unknown substance. The contact stated that a nearby camper repair facility inspected the RV and opened the release valve, where water had accumulated underneath the RV. The RV was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown
NHTSA complaint #11537871 — an unverified report by a vehicle owner.
at 137,000 milesFarmingham, MA
POWER TRAIN
The contact owns a 2004 Dodge Ram 1500. The contact stated while driving approximately 60 MPH, the vehicle was vibrating abnormally. The contact stated that the rear wheels locked up and the vehicle skidded sideways. The contact stated that the rear driveshaft had detached. The contact stated that oil was leaking from the vehicle. There were no warning lights illuminated. The vehicle was towed to the local dealer but was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 14V796000 (Power Train). The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 137,000.
NHTSA complaint #11489521 — an unverified report by a vehicle owner.
at 57,000 milesOdgen, UT
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE RAM. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO SAFELY MANEUVER TO THE SHOULDER. THE VEHICLE WAS THEN TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THE VALVE SPRINGS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 57,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10464496 — an unverified report by a vehicle owner.
at 106,000 milesHoughson, CA
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2004 DODGE RAM. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WOULD NOT UNLOCK WITH THE KEY FOB REMOTE OR MANUALLY. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE PASSENGER SIDE DOOR OR THE REAR DRIVER SIDE DOOR. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER STATED THAT THE DOOR ACTUATOR NEEDED TO BE REPLACED. THE DEALER VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 106,000.
NHTSA complaint #10429472 — an unverified report by a vehicle owner.
Port Orchard, WA
WHEELS
WHILE TRAVELING ON THE HIGHWAY I-90 ONE OF MY PRO COMP ALL TERRAIN TIRES 33/12.5/R17 LOST ALL THE TREAD, OIT PEELED OFF LIKE A RETREAD (THEY ARE NOT RE TREADS) THEY HAD ABOUT 50% TREAD LIFE LEFT ON THE TIRES AND I HAD JUST CHECKED THE TIRE PRESSURE AS I WAS HAULING A HORSE TRAILER. AS THE TREAD CAME OFF THE TIRE IT MADE A COUPLE ROTATIONS AND COMPLETELY DESTROYED THE SIDE OF MY TRUCK BED. I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULL TO THE SIDE OF THE ROAD. THE TIRE STILL HAD AIR IN IT JUST NO TREAD. THE TREAD COMPLETELY SEPARATED FROM THE TIRE. I HAVE READ A NUMBER OF POSTS ON THE INTERNET WITH OTHERS HAVING THE SAME ISSUE.
NHTSA complaint #10423884 — an unverified report by a vehicle owner.
Port Orchard, WA
TIRES
WHILE TRAVELING ON THE HIGHWAY I-90 ONE OF MY PRO COMP ALL TERRAIN TIRES 33/12.5/R17 LOST ALL THE TREAD, OIT PEELED OFF LIKE A RETREAD (THEY ARE NOT RE TREADS) THEY HAD ABOUT 50% TREAD LIFE LEFT ON THE TIRES AND I HAD JUST CHECKED THE TIRE PRESSURE AS I WAS HAULING A HORSE TRAILER. AS THE TREAD CAME OFF THE TIRE IT MADE A COUPLE ROTATIONS AND COMPLETELY DESTROYED THE SIDE OF MY TRUCK BED. I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULL TO THE SIDE OF THE ROAD. THE TIRE STILL HAD AIR IN IT JUST NO TREAD. THE TREAD COMPLETELY SEPARATED FROM THE TIRE. I HAVE READ A NUMBER OF POSTS ON THE INTERNET WITH OTHERS HAVING THE SAME ISSUE.
NHTSA complaint #10423884 — an unverified report by a vehicle owner.
at 104,857 milesAdairsville, GA
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 DODGE RAM. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE ELECTRONIC THROTTLE CONTROL WENT INTO LIMP MODE AND THE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS STOPPED AND SHUT OFF. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVERAL OCCASIONS WHERE IT WAS REPAIRED. THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,857 AND THE CURRENT MILEAGE WAS 105,909.
NHTSA complaint #10409092 — an unverified report by a vehicle owner.
at 68,762 milesPorter Corners, NY
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 DODGE RAM. THE CONTACT STATED THAT THE VEHICLE INSTRUMENT PANEL, BRAKE LIGHTS AND HEADLIGHTS WERE FAILING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE FAILURE WAS DIAGNOSED AS A DEFECTIVE FUSE BOX WHICH WOULD NEED REPLACING. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 68,762.
NHTSA complaint #10386975 — an unverified report by a vehicle owner.
Murphy, NC
SUSPENSION
2004 DODGE RAM. CONSUMER STATES PROBLEM WITH FRONT END OF TRUCK. CONSUMER DESCRIBES A SHIMMY AND SHAKY MOTION *TGW THE CONSUMER STATED WHEN SHE DROVE OVER A ROUGH SPOT IN THE ROAD OR A BUMP GOING OFF A BRIDGE IN CRUISE CONTROL MODE, THE ENTIRE TRUCK WOULD SHIMMY AND SHAKE. ONCE THE CONSUMER TAPPED THE BRAKE TO DISENGAGE THE CRUISE TO SLOW THE VEHICLE DOWN, THE SHAKE AND SHIMMY WOULD CEASE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER WHERE THEY PERFORMED MAINTENANCE TO THE FRONT END, BUT THE FIX ONLY LASTED FOR A FEW MONTHS. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED U-JOINTS, A DAMPER AND THE FITTINGS NEEDED TO BE LUBRICATED. ALSO, THE DRAG LINKAGE WHICH WAS RECALLED NEEDED TO BE REPLACED AS WELL.
NHTSA complaint #10382010 — an unverified report by a vehicle owner.
Murphy, NC
STEERING:LINKAGES
2004 DODGE RAM. CONSUMER STATES PROBLEM WITH FRONT END OF TRUCK. CONSUMER DESCRIBES A SHIMMY AND SHAKY MOTION *TGW THE CONSUMER STATED WHEN SHE DROVE OVER A ROUGH SPOT IN THE ROAD OR A BUMP GOING OFF A BRIDGE IN CRUISE CONTROL MODE, THE ENTIRE TRUCK WOULD SHIMMY AND SHAKE. ONCE THE CONSUMER TAPPED THE BRAKE TO DISENGAGE THE CRUISE TO SLOW THE VEHICLE DOWN, THE SHAKE AND SHIMMY WOULD CEASE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER WHERE THEY PERFORMED MAINTENANCE TO THE FRONT END, BUT THE FIX ONLY LASTED FOR A FEW MONTHS. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED U-JOINTS, A DAMPER AND THE FITTINGS NEEDED TO BE LUBRICATED. ALSO, THE DRAG LINKAGE WHICH WAS RECALLED NEEDED TO BE REPLACED AS WELL.
NHTSA complaint #10382010 — an unverified report by a vehicle owner.
Dearborn, MI
ENGINE AND ENGINE COOLING
2004 DODGE RAM QUAD CAB WITH HEMI ENGINE. FOR SEVERAL YEARS HAS BEEN STALLING, WHEN I FINALLY REALIZED IT WAS STALLING SHORTLY AFTER FUELING AND LETTING THE FUEL HOSE CLICK OFF. I HAVE HAD IT TO THE DEALER 3X AND THE USUAL NO PROBLEM FOUND ANSWER WAS GIVEN. JUST RECENTLY AFTER STALLING IN AN INTERSECTION AFTER GETTING GAS I TOOK IT BACK TO THE DEALER. THEY REPLACED THE VAPOR CANISTER, SOLENOID AND FLASHED THE COMPUTER WITH AN UPDATE. PICKED UP THE VEHICLE AND SAME THING HAPPENED STALLED WHILE TURNING INTO A GROCERY. TOOK IT BACK DEALER SAYS NO IDEA WHAT IT IS-SO THEY SAID ALL THAT IS LEFT IS TO CHANGE THE FUEL TANK ASSEMBLY, INCLUDING FUEL PUMP. I JUST FUELED UP, LET THE GAS HOSE CLICK OFF AND NOW I DON'T SEE THE STALL, AT LEAST AS YET. THERE ARE THOUSANDS OF COMPLAINTS OUT THERE WITH THE SAME PROBLEM OCCURRING EACH DAY AND PUTS FOLKS LIVES AT DANGER WHEN THE VEHICLE IS RUNNING SLOWLY AND/OR TURNING AT INTERSECTIONS ETC. CHRYSLER SHOULD LIVE UP TO THE RECOGNITION OD THIS SERIOUS SAFETY PROBLEM.
NHTSA complaint #10370894 — an unverified report by a vehicle owner.
at 84,000 milesMulberry, KS
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. AFTER STARTING THE VEHICLE, THE CONTACT NOTICED THAT NONE OF THE ELECTRICAL COMPONENTS WOULD FUNCTION. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE WIRING HARNESS NEEDS TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 84,000.
NHTSA complaint #10359454 — an unverified report by a vehicle owner.
Raleigh, NC
ELECTRICAL SYSTEM
2004 DODGE RAM. WHEN PRESSING DOWN THE LEFT TURN SWITCH TO TURN LEFT, THE RIGHT TURN SIGNAL FLASHES...THE OPPOSITE HAPPENS WHEN YOU PRESS THE TURN SIGNAL SWITCH UP TO TURN RIGHT. ALSO, THE WINDSHIELD WIPERS RANDOMLY STOP WORKING WHILE IN OPERATION. THIS IS A VERY VERY FREQUENT PROBLEM WITH DODGES, PLEASE ADDRESS!
NHTSA complaint #10351755 — an unverified report by a vehicle owner.
at 73,000 milesCamp Lejeune, NC
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2004 DODGE RAM. THE CONTACT STATED THE AIR CONDITIONER BLOWER MOTOR FAILED. THE CONTACT APPLIED PRESSURE TO THE IGNITION SWITCH AND THE AIR CONDITIONER BEGAN TO FUNCTION. IN ADDITION, THE CONTACT STATED THE WINDSHIELD WIPERS HAD MALFUNCTIONED AND WAS ALSO CONNECTED TO THE IGNITION SWITCH. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE DEALER PERFORM A DIAGNOSTIC TEST, AT THE CONTACTS EXPENSE. THE MANUFACTURER DID NOT PROVIDE ANY FURTHER ASSISTANCE. THE CONTACT DID NOT FEEL SAFE IN THE VEHICLE AND STATED HE WAS NO LONGER DRIVING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 73,000.
NHTSA complaint #10345967 — an unverified report by a vehicle owner.
Placerville, CACrash
STEERING:LINKAGES
2004 DODGE TRUCK. CONSUMER STATES PROBLEMS WITH STEERING LINKAGE *TGW THE CONSUMER STATED WHEN THE STEERING LINKAGE FAILED IT CAUSED IN INADVERTENT TURN INTO THE PATH OF AN ONCOMING TRUCK. FORTUNATELY, THE CONSUMER WAS NOT GOING VERY FAST AND NO BODILY INJURY OCCURRED TO EITHER DRIVER, BUT THE DAMAGE TO HIS TRUCK WAS EXTENSIVE. THE CONSUMER ALSO MAILED IN A COPY OF THE RECALL LETTER FOR THE EXACT PROBLEM HE EXPERIENCED. RECALL # 09E001000.
NHTSA complaint #10335937 — an unverified report by a vehicle owner.
Port Saint JOE, FLCrash
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 DODGE RAM. THE CONTACT STATED THAT WHILE DRIVING 20 MILES PER HOUR, THE VEHICLE ACCELERATED. THE FAILURE PREVIOUSLY OCCURRED DURING RAINY WEATHER CONDITIONS. THE ACCELERATOR PEDAL WAS NOT THE CAUSE OF FAILURE SINCE NO PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. THE POLICE WERE CONTACTED DUE TO THE PROPERTY DAMAGE AND A REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN AN CRASH IN 2005 WHEN THE BRAKES DID NOT ENGAGE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER. THE VEHICLE WAS UNDER INVESTIGATION WITH THE INSURANCE COMPANY. THE VEHICLE WILL BE TOWED TO THE DEALER FOR ASSESSMENT. THE CURRENT AND FAILURE MILEAGES WERE NOT AVAILABLE.
NHTSA complaint #10322861 — an unverified report by a vehicle owner.
at 40,000 milesAvendale, AZ1 injured
EQUIPMENT
TL*THE CONTACT OWNS A 2004 DODGE RAM. THE CONTACT STATED THAT WHEN ATTEMPTING TO ENTER THE VEHICLE, THE ASSISTANCE BAR WAS FRACTURED, CAUSING HER TO FALL ONTO THE GROUND AND SPRAIN HER ANKLE. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALER TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 40000.
NHTSA complaint #10283419 — an unverified report by a vehicle owner.
Markham, TX
STRUCTURE
I HAVE 2004 DODGE RAM DASHBOARD HAS BEGAN CRACKING BADLY. HAVE READ MANY OTHERS WITH THE SAME PROBLEM. WHY ISN'T CHRYSLER BEING HELD ACCOUNTABLE FOR THIS OBVIOUS PRODUCT DEFECT?
NHTSA complaint #10278228 — an unverified report by a vehicle owner.
Mauldin, NC
VEHICLE SPEED CONTROL
TL*THE DRIVER OWNS A 2004 DODGE RAM. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN ACCELERATING AND SLOWED DOWN ON ITS OWN WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE ACCELERATOR PEDAL POSITION SENSOR WAS DEFECTIVE. THE VEHICLE HAS NOT BEEN REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS 75,705 AND THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA complaint #10258018 — an unverified report by a vehicle owner.
at 23,000 milesTampa, FL
POWER TRAIN:MANUAL TRANSMISSION
TL*THE CONTACT OWNS A 2004 DODGE RAM SRT10. THE CONTACT STATED THAT THE ACCELERATOR AND CLUTCH PEDALS WERE SLIPPING WHILE DRIVING VARIOUS SPEEDS. THE DEALER REPLACED THE CLUTCH AND THE DISCS. ON A SEPARATE OCCASION, SHE HEARD A RATTLING NOISE UNDER THE HOOD AND FELT AS IF SOMETHING WERE LOOSE. SHE ALSO SMELLED BURNING TRANSMISSION FLUID AND SHE LOST THE GEARING OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 23,000 AND CURRENT MILEAGE IS 36,000. UPDATED 3/11/09 *CN THE TRANSMISSION WAS REPLACED AS WELL. UPDATED 03/13/09.
NHTSA complaint #10257425 — an unverified report by a vehicle owner.
Citrus Heights, CA
TRAILER HITCHES
TL*THE CONTACT'S SON-IN-LAW OWNS A 2004 DODGE RAM. WHILE DRIVING APPROXIMATELY 7 MPH AND TOWING A 2004 WEEKEND WARRIOR FIFTH WHEEL, THE CROSS MEMBER DETACHED FROM THE UPRIGHT ON THE TRAILER HITCH. THE AMOUNT BEING TOWED AT THE TIME WAS APPROXIMATELY 14,000 POUNDS. THE FAILURE HAS NOT BEEN DIAGNOSED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 1/6/09 *CN ACCORDING TO THE MANUFACTURER AN ANALYSIS REVEALED POOR QUALITY WELDING. THE MANUFACTURER PROVIDED A NEW HITCH ASSEMBLED AND INSTALLED AT NO COST. UPDATED 01/14/09.
NHTSA complaint #10246142 — an unverified report by a vehicle owner.
