Owners have filed 776 complaints
about the 1996 Dodge Stratus with NHTSA between 1995 and 2015.
The largest single group is the engine & cooling.
Across this model's run it ranks 1 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Dodge Stratus. 50 means typical for this
model; 100 means roughly double.
Severity — 67
12.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 18
11% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
610.5%
25,000 – 49,999 miles
11.8%
50,000 – 74,999 miles
1119.3%
75,000 – 99,999 miles
1526.3%
100,000 – 149,999 miles
1526.3%
150,000+ miles
915.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 1995peak 28Feb 2015
NHTSA investigations into the 1996 Dodge Stratus
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA03011Opened 17 Jul 2003Closed 30 Jan 2004POWER TRAIN:AUTOMATIC TRANSMISSION
AUTO TRANS IGNITION-PARK INTERLOCK
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHI...
PE02082Opened 6 Nov 2002Closed 23 Apr 2003SEAT BELTS
SAFETY BELT CINCHING LATCH PLATE
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
EA97016Opened 29 Sep 1997Closed 20 Nov 1997SUSPENSION
LOWER CONTROL ARM BALL JOINT FAILURE
BY LETTER DATED NOVEMBER 6, 1997, THE MANUFACTURER ADVISED THIS AGENCY OF ITS DECISION TO INITIATE A SAFETY RECALL CAMPAIGN OF THE SUBJECT VEHICLES TO CORRECT THE DEFECT IDENTIFIED IN THIS EA.THE RECALL WILL ALSO COVER 1996 AND 1997 CHRYSLER CIRRUS/DODGE STRATUS VEHICLES, AS WELL AS 1995 THROUGH 1997 CHRYSLER SEBRING CONVERTIBLE AND PLYMOUTH BREEZE VEHICLES EQUIPPED WITH IDENTICAL LOWER CONTROL ARM BALL JOINTS.AN ESTIMATED TOTAL OF 599,00VEHICLES ARE AFFECTED BY THIS RECALL.THE MANUFACTURER'S INVESTIGATION DISCLOSED THAT PROCESS VARIABILITY, TOGETHER WITH THE BALL JOINT HOUSING COVER CRIMPING...
Recalls on the 1996 Dodge Stratus
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
10E059000
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
FEDERAL-MOGUL IS RECALLING CERTAIN REPLACEMENT CONTROL ARM ASSEMBLIES, PART NUMBERS K7425, 10945, FA4510X, K7427, 10946, AND FA4611X, SOLD FOR USE ON VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE BALL JOINT ON THE CONTROL ARM ASSEMBLY CAN FAIL CAUSING THE BALL STUD TO WEAR THROUGH THE CONTROL ARM HOUSING RESULTING IN NOISE AND/OR SEPARATION OF THE BALL STUD FROM THE HOUSING.
Risk: IF THERE IS A SEPARATION OF THE BALL STUD FROM THE HOUSING, THE DRIVER CAN LOOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
09E056000
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
QUALIS AUTOMOTIVE IS RECALLING CERTAIN AFTERMARKET BALL JOINTS SOLD FOR USE ON CERTAIN PASSENGER VEHICLES. THE SOCKET MAY HAVE BEEN EXCESSIVELY HARDENED WHICH COULD CAUSE IT TO CRACK NEAR THE RETAINING RING GROOVE ALLOWING THE BALL STUD TO SEPARATE UNDER IMPACT LOAD. THE SUBJECT BALL JOINTS WERE SOLD AS FOUR PART NUMBERS, D10945, D10946, G10945, AND G10946. THE AFFECTED CONTROL ARMS, D10945 AND D10946, ARE STAMPED WITH THE FOLLOWING DATES ON THE BALL JOINTS: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, AND 116609. THE G10945 AND G10946 ARE THE SAME PART AS THE D10945 AND D10946 RESPECTIVELY. THEY ARE LABELED DIFFERENTLY DEPENDING ON THE AFTERMARKET CUSTOMER.
Risk: SEPARATION OF THE BALL STUD FROM THE SOCKET OF THE BALL JOINT HOUSING WOULD ALLOW THE CONTROL ARM TO COLLAPSE AND THE WHEEL TO FOLD IN CAUSING LOSS OF STEERING CONTROL, POSSIBLY RESULTING IN A CRASH.
06E091000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.
Risk: FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.
06E088000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CERTAIN TIGAS FUEL PUMP MODULES MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006, SOLD UNDER VARIOUS BRAND NAMES AND P/NOS. THESE FUEL PUMP MODULES ARE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.
Risk: FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.
04V021000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
ON CERTAIN PASSENGER VEHICLES, THE FLOOR SHIFTER IGNITION-PARK INTERLOCK MAY FAIL AND ALLOW THE SHIFTER TO BE MOVED OUT OF THE PARK POSITION WITH THE KEY REMOVED. AN INOPERATIVE INTERLOCK MAY ALSO ALLOW THE KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE PARK POSITION.
Risk: EITHER CIRCUMSTANCE MAY RESULT IN THE VEHICLE ROLLING AWAY WITHOUT WARNING.
98V183000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. THE ADJUSTMENT OF THE CABLE CONNECTING THE CONSOLE SHIFTER MECHANISM TO THE IGNITION KEY CAN CAUSE A TRAPPED KEY CONDITION WHICH CAN RESULT IN A LOW FORCE REQUIRED TO DEPRESS THE SHIFT BUTTON. A COMBINATION OF APPLYING A MIS-ADJUSTED RELEASE BUTTON WITH A LOW FORCE ATTEMPT TO SHIFT OUT OF PARK WITH THE KEY IN THE LOCKED POSITION, CAN BREAK THE CONNECTING PIN IN THE SHIFTER.
Risk: IF THIS HAPPENS, THE "IGNITION-PARK" INTERLOCK SYSTEM WILL BE NONFUNCTIONAL.
97V201000
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE LOWER CONTROL ARM BALL JOINT CAN SEPARATE DUE TO LOSS OF LUBRICATION.
Risk: SEPARATION OF THE BALL JOINT COULD CAUSE A LOSS OF STEERING CONTROL INCREASING THE RISK OF A VEHICLE CRASH.
97V095000
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SECONDARY HOOD LATCH SPRING CAN DISENGAGE FROM ITS RETENTION HOLE IF THE HOOD IS SLAMMED SHUT.
Risk: IF THIS CONDITION OCCURS SIMULTANEOUSLY WITHOUT ENGAGING THE PRIMARY LATCH, THE HOOD WOULD NOT BE RESTRAINED INCREASING THE RISK OF A VEHICLE CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2004003277,416 units in Canada
Other
On certain vehicles equipped with an automatic transmission and a floor-mounted shifter, the ignition-park interlock may become defeated and allow the shifter to be moved out of the Park position with the key removed. An inoperative interlock may also allow the key to be removed when the shifter has not been placed in the Park position. This may result in the vehicle rolling away without warning. Correction: Dealer will inspect the function of the ignition-park interlock system. Vehicles found with functional interlock systems will have a load-limiting push rod installed into the floor shifter lever. Vehicles with a non-functional ignition-park interlock system will have the shifter assembly replaced.
Recall 199822747 units in Canada
Emissions
Certain vehicles may not comply with CMVSS 1103 - exhaust emissions. During calibration, the purge flow monitor may have been inadvertently disabled in the area of purge flow detection. Correction: Powertrain Control Module will be reflashed with proper calibrations.
Recall 199816561,866 units in Canada
Other
NOTE: VEHICLES EQUIPPED WITH A FLOOR MOUNTED AUTOMATIC TRANSMISSION SHIFT LEVER. A COMBINATION OF APPLYING A MIS-ADJUSTED SHIFTER RELEASE BUTTON WITH A LOW FORCE ATTEMPT TO SHIFT OUT OF PARK WITH THE KEY IN THE LOCKED POSITION MAY BREAK THE CONNECTING PIN IN THE SHIFTER. IF THIS HAPPENS, THE "IGNITION-PARK" INTERLOCK SYSTEM WILL NOT FUNCTION. CORRECTION: THE CONSOLE SHIFT INTERLOCK MECHANISM WILL BE INSPECTED FOR PROPER FUNCTION. ANY VEHICLES THAT ARE NOT FUNCTIONAL AFTER THE INSPECTION WILL HAVE THE SHIFT MECHANISM AND CABLE REPLACED WITH A CURRENT PRODUCTION "SELF ADJUSTING" DESIGN.
Recall 199801012,494 units in Canada
Emissions
Certain vehicles do not comply with CMVSS 1103 - exhaust emissions. The calibration of the Powertrain Control Module (PCM) may fail to adequately control CO emissions. Correction: PCM will be reflashed with a new calibration.
Recall 199720553,134 units in Canada
Suspension
On certain vehicles, the lower control arm ball joint may separate due to loss of lubrication. This separation could result in loss of vehicle control and a crash without prior warning. Correction: Ball joint end housing cover seal will be inspected for leakage and the rubber boot will be inspected for damage. If the cover seal leaks or the boot is damaged, the lower control arm will be replaced.
Recall 199712321,272 units in Canada
Structure
THE PRIMARY/SECONDARY HOOD LATCH SPRING MAY NOT REMAIN IN POSITION DURING HOOD CLOSING, WHICH CAN RESULT IN LOSS OF BOTH THE PRIMARY AND SECONDARY LATCH FUNCTION. LOSS OF HOOD FUNCTION CAN RESULT IN A HOOD FLY-UP CONDITION. CORRECTION: THE SECONDARY HOOD LATCH SPRING WILL BE REPLACED WITH ONE HAVING A LONGER END HOOK.
Recall 19960796,257 units in Canada
Brakes
On certain vehicles, the brake master cylinder may leak brake fluid due to a damaged double lip rear piston seal. Brake fluid leakage may result in diminished effectiveness of one portion of the split brake system. Correction: Rear brake master cylinder piston assemblies will be replaced.
Recall 19960789,358 units in Canada
Brakes
CORROSION OF THE ABS HYDRAULIC CONTROL UNIT MAY CAUSE THE SOLENOID VALVES TO STICK IN THE OPEN POSITION. IF EITHER FRONT WHEEL VALVE STICKS, THE VEHICLE MAY TEND TO DEVIATE FROM A STRAIGHT STOP WHEN THE BRAKES ARE APPLIED. CORRECTION: A PLATE WILL BE INSTALLED ON THE ABS HYDRAULIC CONTROL UNIT AND SILICONE GREASE INJECTED INTO THE SOLENOID CAVITY TO ELIMINATE THE POTENTIAL FOR THIS CONDITION.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 116,000 milesRoanoke, VACrash
SUSPENSION
TL* THE CONTACT OWNS A 1996 DODGE STRATUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONT DRIVERS SIDE TIRE SEPARATED FROM THE VEHICLE, STRUCK THE CURVE AND TRAVELED INTO TRAFFIC. THE VEHICLE WAS LATER TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND ADVISED HER THAT THE LOWER BALL JOINTS SEPARATED FROM THE SOCKET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09E056000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 116,000. UPDATED 02/28/13 *BF THE LOWER BALL JOINT AND AXLE WERE REPLACED.
NHTSA complaint #10490741 — an unverified report by a vehicle owner.
at 116,000 milesRoanoke, VACrash
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 1996 DODGE STRATUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONT DRIVERS SIDE TIRE SEPARATED FROM THE VEHICLE, STRUCK THE CURVE AND TRAVELED INTO TRAFFIC. THE VEHICLE WAS LATER TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND ADVISED HER THAT THE LOWER BALL JOINTS SEPARATED FROM THE SOCKET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09E056000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 116,000. UPDATED 02/28/13 *BF THE LOWER BALL JOINT AND AXLE WERE REPLACED.
NHTSA complaint #10490741 — an unverified report by a vehicle owner.
at 120,000 milesBridgeport, ALFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 1996 DODGE STRATUS. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE UNEXPECTEDLY ENGULFED INTO FLAMES. THE VEHICLE WAS UNOCCUPIED AND THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES, WHICH ORIGINATED UNDERNEATH THE HOOD. THE VEHICLE WAS COMPLETELY DESTROYED AND REMAINED AT THE RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10453099 — an unverified report by a vehicle owner.
at 193,000 milesBelding, MIFire
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL*THE CONTACT OWNS A 1996 DODGE STRATUS. WHILE THE VEHICLE WAS PARKED AT A GAS STATION, THE CONTACT WAS INFORMED THAT HER VEHICLE WAS SMOKING UNDER THE HOOD. SHE WAS ABLE TO TAKE THE VEHICLE TO THE REPAIR SHOP AND THE MECHANIC STATED THAT THE ENGINE COMPARTMENT SUFFERED A MELT DOWN. A REPORT WAS FILED WITH THE MANUFACTURER, BUT THEY WOULD NOT ASSIST. THE CURRENT AND FAILURE MILEAGES WERE 193,000. UPDATED 8/7/09 *CN THE PCM AND POWER SHIFTER WERE FAULTY. UPDATED 08/11/09.
NHTSA complaint #10274355 — an unverified report by a vehicle owner.
at 193,000 milesBelding, MIFire
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1996 DODGE STRATUS. WHILE THE VEHICLE WAS PARKED AT A GAS STATION, THE CONTACT WAS INFORMED THAT HER VEHICLE WAS SMOKING UNDER THE HOOD. SHE WAS ABLE TO TAKE THE VEHICLE TO THE REPAIR SHOP AND THE MECHANIC STATED THAT THE ENGINE COMPARTMENT SUFFERED A MELT DOWN. A REPORT WAS FILED WITH THE MANUFACTURER, BUT THEY WOULD NOT ASSIST. THE CURRENT AND FAILURE MILEAGES WERE 193,000. UPDATED 8/7/09 *CN THE PCM AND POWER SHIFTER WERE FAULTY. UPDATED 08/11/09.
NHTSA complaint #10274355 — an unverified report by a vehicle owner.
at 167,000 milesSandston, VAFire
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 96 DODGE STRATUS, I PURCHASED IT YEAR OF 97. I RECEIVED NUMEROUS RECALLS ON THIS VECHICLE SINCE THE DAY OF PURCHASED. I FOLLOWED UP ON EACH RECALL THAT I RECEIVED. AS TIME WENT ON I HAD NUMEROUS PROBLEMS WITH THIS VEHICLE. OVER THE YEARS I AWAYS BELIEVE IN CHRYSLER PRODUCTS TO BE SAFE AND SOUND.I FEEL THAT IT'S BEEN TRULY UNFAIR TOO LOYAL CONSUMERS SUCH AS MYSELF MANY OTHERS. I DON'T UNDERSTAND WHY A COMPANY SUCH AS CHRYSLER AND ENGINEERS WOULD ENGINEERED A PRODUCT LIKE THE DODGE STRATUS WITH SO MANY DEFECTS. ON SATURDAY NOVEMBER 5, 2005 I WENT TO PAY A BILL ABOUT FIVE TO TEN MILES AWAY FROM HOME. RETURN HOME, PARK THE CAR, LOCK THE DOORS WENT INTO MY APARTMENT. ABOUT TEN MINUTES LATER A NEIGHBORHOOD BOY KNOCK ON MY DOOR AND SAID YOUR GOLD CAR IS ON FIRE. I RAN OUTSIDE TO SEE, YES IT WAS MY CAR ON FIRE! FIRE WAS COMING FROM UNDERNEATH THE HOOD. I CALLED THE FIRE DEPARTMENT, THEY ARRIVE ABOUT TEN MINUTES LATER TO PUT THE FIRE OUT. THE FIREMAN HAD TO BREAK THE HOOD LATCH TO GET INTO THE ENGINE AREA TO PUT OUT THE FIRE. THE FIRE DESTROY MY MOTOR AND HOOD. THANK GOD MYSELF OR MY KIDS WASN'T IN THE CAR! I'M TRULY SADDEN THAT THIS HAVE TO HAPPEN TO ME AND MY FAMILY I'M SINGLE PARENT WITH NO TRANSPORTATION. AFTER THE INVESTIGATION OF THE CAUSE OF FIRE IT WAS DETERMINE THAT THE OIL GALLERY PLUG WAS FAULTY. MY INSURANCE COVERAGE WOULDN'T COVERAGE IT.
NHTSA complaint #10142485 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 167,000 milesCedar Rapids, IA
WHEELS
R&R FRONT LEFT WHEEL BEARING FIX, HUB & BEARING ASSEMBLY TOTAL COST $214.55 CLEAN ENGINE TOTAL COST $83.46 ENGINE OIL LEAK, TRIED OIL STOP LEAK & SEEMS TO BE WORKING FOR THE TIME BEING. RADIATOR/ANTIFREEZE LEAK, I'M SPENDING $150 MONTH FOR ANTIFREEZE. PUTTING IN 1-2 BOTTLES A DAY. PROBABLY WILL HAVE RADIATOR FIXED SOON. MUFFLER FELL OFF, CAN'T AFFORD A NEW ONE. NEEDS NEW SPARK PLUGS, CAN'T AFFORD THAT EITHER. NEEDS MANIFOLD GASKET, CAN'T AFFORD THAT EITHER. NEEDS OIL PAN GASKET, CAN'T AFFORD THAT EITHER. NEEDS NEW WIPERS, CAN'T AFFORD THAT EITHER.
NHTSA complaint #10681330 — an unverified report by a vehicle owner.
at 167,000 milesCedar Rapids, IA
ENGINE AND ENGINE COOLING
R&R FRONT LEFT WHEEL BEARING FIX, HUB & BEARING ASSEMBLY TOTAL COST $214.55 CLEAN ENGINE TOTAL COST $83.46 ENGINE OIL LEAK, TRIED OIL STOP LEAK & SEEMS TO BE WORKING FOR THE TIME BEING. RADIATOR/ANTIFREEZE LEAK, I'M SPENDING $150 MONTH FOR ANTIFREEZE. PUTTING IN 1-2 BOTTLES A DAY. PROBABLY WILL HAVE RADIATOR FIXED SOON. MUFFLER FELL OFF, CAN'T AFFORD A NEW ONE. NEEDS NEW SPARK PLUGS, CAN'T AFFORD THAT EITHER. NEEDS MANIFOLD GASKET, CAN'T AFFORD THAT EITHER. NEEDS OIL PAN GASKET, CAN'T AFFORD THAT EITHER. NEEDS NEW WIPERS, CAN'T AFFORD THAT EITHER.
NHTSA complaint #10681330 — an unverified report by a vehicle owner.
at 167,000 milesCedar Rapids, IA
VISIBILITY/WIPER
R&R FRONT LEFT WHEEL BEARING FIX, HUB & BEARING ASSEMBLY TOTAL COST $214.55 CLEAN ENGINE TOTAL COST $83.46 ENGINE OIL LEAK, TRIED OIL STOP LEAK & SEEMS TO BE WORKING FOR THE TIME BEING. RADIATOR/ANTIFREEZE LEAK, I'M SPENDING $150 MONTH FOR ANTIFREEZE. PUTTING IN 1-2 BOTTLES A DAY. PROBABLY WILL HAVE RADIATOR FIXED SOON. MUFFLER FELL OFF, CAN'T AFFORD A NEW ONE. NEEDS NEW SPARK PLUGS, CAN'T AFFORD THAT EITHER. NEEDS MANIFOLD GASKET, CAN'T AFFORD THAT EITHER. NEEDS OIL PAN GASKET, CAN'T AFFORD THAT EITHER. NEEDS NEW WIPERS, CAN'T AFFORD THAT EITHER.
NHTSA complaint #10681330 — an unverified report by a vehicle owner.
Chevy Chase, MD
TIRES
GENERAL TIRE ALTIMAX RT SIZE 195/70R14 BULGE ON SIDEWALL WHEN INSTALLED A BRAND NEW TIRE. AFTER INSTALLATION OBSERVED ONE OF FOUR TIRES WITH A BULGE ON SIDEWALL OF TIRE. BULGE NOT AN INDENTATION. VEHICLE WAS NOT DRIVEN AND NO OBVIOUS INSTALLATION OR BEAD DAMAGE FROM THE OUTSIDE. INSTALLER SAID SMALL BULGE BUT MAY GROW. SENT PICTURES TO DISCOUNTTIREDIRECT AND THEY SEEMED TO THINK INSTALLATION BEAD DAMAGE. TOOK TIRE OFF, NO DAMAGE FOUND INSIDE OR OUTSIDE OR ANY BEAD IRREGULARITIES. SEEMS LIKE A MANUFACTURER DEFECTIVE BUILD. OTHER 3 TIRES WERE FINE ON ALL SIDES.
NHTSA complaint #10597827 — an unverified report by a vehicle owner.
at 116,000 milesRoanoke, VACrash
SUSPENSION
TL* THE CONTACT OWNS A 1996 DODGE STRATUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONT DRIVERS SIDE TIRE SEPARATED FROM THE VEHICLE, STRUCK THE CURVE AND TRAVELED INTO TRAFFIC. THE VEHICLE WAS LATER TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND ADVISED HER THAT THE LOWER BALL JOINTS SEPARATED FROM THE SOCKET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09E056000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 116,000. UPDATED 02/28/13 *BF THE LOWER BALL JOINT AND AXLE WERE REPLACED.
NHTSA complaint #10490741 — an unverified report by a vehicle owner.
at 116,000 milesRoanoke, VACrash
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 1996 DODGE STRATUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONT DRIVERS SIDE TIRE SEPARATED FROM THE VEHICLE, STRUCK THE CURVE AND TRAVELED INTO TRAFFIC. THE VEHICLE WAS LATER TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND ADVISED HER THAT THE LOWER BALL JOINTS SEPARATED FROM THE SOCKET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09E056000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 116,000. UPDATED 02/28/13 *BF THE LOWER BALL JOINT AND AXLE WERE REPLACED.
NHTSA complaint #10490741 — an unverified report by a vehicle owner.
at 120,000 milesBridgeport, ALFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 1996 DODGE STRATUS. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE UNEXPECTEDLY ENGULFED INTO FLAMES. THE VEHICLE WAS UNOCCUPIED AND THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES, WHICH ORIGINATED UNDERNEATH THE HOOD. THE VEHICLE WAS COMPLETELY DESTROYED AND REMAINED AT THE RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10453099 — an unverified report by a vehicle owner.
at 60,000 milesGreenville, TX
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 1996 DODGE STRATUS. THE CONTACT STATED THAT THE HORN WOULD ACTIVATE WITHOUT COMMAND AT ANYTIME AND THE AIRBAG LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE DEALER REPAIRED THE FAILURE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 80,000. UPDATED 08/31/11 *BF THE STEERING COLUMN WAS REPLACED TWICE. THE LAST TIME, THE DEALER PLACED A HORN BUTTON ON THE DASHBOARD. UPDATED 12/05/11
NHTSA complaint #10414004 — an unverified report by a vehicle owner.
at 60,000 milesGreenville, TX
STEERING:COLUMN
TL* THE CONTACT OWNS A 1996 DODGE STRATUS. THE CONTACT STATED THAT THE HORN WOULD ACTIVATE WITHOUT COMMAND AT ANYTIME AND THE AIRBAG LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE DEALER REPAIRED THE FAILURE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 80,000. UPDATED 08/31/11 *BF THE STEERING COLUMN WAS REPLACED TWICE. THE LAST TIME, THE DEALER PLACED A HORN BUTTON ON THE DASHBOARD. UPDATED 12/05/11
NHTSA complaint #10414004 — an unverified report by a vehicle owner.
at 60,000 milesGreenville, TX
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1996 DODGE STRATUS. THE CONTACT STATED THAT THE HORN WOULD ACTIVATE WITHOUT COMMAND AT ANYTIME AND THE AIRBAG LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE DEALER REPAIRED THE FAILURE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 80,000. UPDATED 08/31/11 *BF THE STEERING COLUMN WAS REPLACED TWICE. THE LAST TIME, THE DEALER PLACED A HORN BUTTON ON THE DASHBOARD. UPDATED 12/05/11
NHTSA complaint #10414004 — an unverified report by a vehicle owner.
at 155,008 milesNC, NC
UNKNOWN OR OTHER
I JUST BOUGHT A 1996 DODGE STRATUS AND IT HAS MUTIPLE PROBLEMS. THE MAIN THING IS IT STALLS AND DIES WHILE YOUR DRIVING DOWN THE ROAD AND HAS ALMOST CAUSED A CRASH MORE THAN ONCE. IT HAS RECALLS AND IAM GOING TO TAKE IT TO HAVE IT FIXED. IT ALSO HAS OTHER PROBLEMS LIKE WITH THE DOOR LOCKS,THE HOOD AND THE TRUNK.
NHTSA complaint #10405993 — an unverified report by a vehicle owner.
Ft.sill, OK
ENGINE AND ENGINE COOLING
MY CAR HAD THE HEAD GASKET REPLACED AND A FEW OTHER THINGS ON IT. BUT I CAN SMELL BURNING OIL FROM SOME WERE AND THE LIGHT IS ON FOR THE OIL. I ONLY DRIVE SHORT DISTANCES BECAUSE I AM AFRAID OF A FIRE. NOT ONLY THAT IT WELL MAYBE ONLY GO ABOUT 2 MILES BEFORE IT SHUTS DOWN. THEN I HAVE TO WAIT FOR IT TO COOL DOWN TO START IT AND GET IT BACK HOME.
NHTSA complaint #10288908 — an unverified report by a vehicle owner.
Ft.sill, OK
EQUIPMENT
MY CAR HAD THE HEAD GASKET REPLACED AND A FEW OTHER THINGS ON IT. BUT I CAN SMELL BURNING OIL FROM SOME WERE AND THE LIGHT IS ON FOR THE OIL. I ONLY DRIVE SHORT DISTANCES BECAUSE I AM AFRAID OF A FIRE. NOT ONLY THAT IT WELL MAYBE ONLY GO ABOUT 2 MILES BEFORE IT SHUTS DOWN. THEN I HAVE TO WAIT FOR IT TO COOL DOWN TO START IT AND GET IT BACK HOME.
NHTSA complaint #10288908 — an unverified report by a vehicle owner.
at 193,000 milesBelding, MIFire
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL*THE CONTACT OWNS A 1996 DODGE STRATUS. WHILE THE VEHICLE WAS PARKED AT A GAS STATION, THE CONTACT WAS INFORMED THAT HER VEHICLE WAS SMOKING UNDER THE HOOD. SHE WAS ABLE TO TAKE THE VEHICLE TO THE REPAIR SHOP AND THE MECHANIC STATED THAT THE ENGINE COMPARTMENT SUFFERED A MELT DOWN. A REPORT WAS FILED WITH THE MANUFACTURER, BUT THEY WOULD NOT ASSIST. THE CURRENT AND FAILURE MILEAGES WERE 193,000. UPDATED 8/7/09 *CN THE PCM AND POWER SHIFTER WERE FAULTY. UPDATED 08/11/09.
NHTSA complaint #10274355 — an unverified report by a vehicle owner.
at 193,000 milesBelding, MIFire
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1996 DODGE STRATUS. WHILE THE VEHICLE WAS PARKED AT A GAS STATION, THE CONTACT WAS INFORMED THAT HER VEHICLE WAS SMOKING UNDER THE HOOD. SHE WAS ABLE TO TAKE THE VEHICLE TO THE REPAIR SHOP AND THE MECHANIC STATED THAT THE ENGINE COMPARTMENT SUFFERED A MELT DOWN. A REPORT WAS FILED WITH THE MANUFACTURER, BUT THEY WOULD NOT ASSIST. THE CURRENT AND FAILURE MILEAGES WERE 193,000. UPDATED 8/7/09 *CN THE PCM AND POWER SHIFTER WERE FAULTY. UPDATED 08/11/09.
NHTSA complaint #10274355 — an unverified report by a vehicle owner.
at 100,000 milesEast ST Louis, IL
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1996 DODGE STRATUS. THE CONTACT PURCHASED THE VEHICLE AND NOTICED THAT THE MOTOR WAS NOT MOUNTED DOWN AND WAS MISSING TWO SCREWS. THE MOTOR JERKS BACK AND FORTH SO SEVERELY THAT IT SEEMS AS IF THE ENGINE WILL FALL OUT OF THE VEHICLE. IN ADDITION, THE TIMING CHAIN, FUEL PUMP, IGNITION COIL, SERPENTINE BELT, AND MUFFLER ARE FAILING. NEW BRAKES AND STRUTS ARE ALSO NEEDED. THE CONTACT DID NOT DISCOVER THESE ISSUES UNTIL AFTER THE VEHICLE WAS PURCHASED. TWO DAYS LATER, THE VEHICLE WOULD NOT START AND HAD TO BE TOWED BACK TO THE DEALER. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10267700 — an unverified report by a vehicle owner.
at 100,000 milesEast ST Louis, IL
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1996 DODGE STRATUS. THE CONTACT PURCHASED THE VEHICLE AND NOTICED THAT THE MOTOR WAS NOT MOUNTED DOWN AND WAS MISSING TWO SCREWS. THE MOTOR JERKS BACK AND FORTH SO SEVERELY THAT IT SEEMS AS IF THE ENGINE WILL FALL OUT OF THE VEHICLE. IN ADDITION, THE TIMING CHAIN, FUEL PUMP, IGNITION COIL, SERPENTINE BELT, AND MUFFLER ARE FAILING. NEW BRAKES AND STRUTS ARE ALSO NEEDED. THE CONTACT DID NOT DISCOVER THESE ISSUES UNTIL AFTER THE VEHICLE WAS PURCHASED. TWO DAYS LATER, THE VEHICLE WOULD NOT START AND HAD TO BE TOWED BACK TO THE DEALER. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10267700 — an unverified report by a vehicle owner.
at 150,000 milesSeymour, IN
UNKNOWN OR OTHER
I'M NOT SURE WHAT LEAD UP TO THE FAILURE. I HAVE A BAD OIL LEAK I WAS TOLD IT WAS A REAR SEAL AND THAT IT SHOULDN'T GO BAD I'M CHECKING WITH YOU BECAUSE I DON'T THESE THINGS I KNOW I LOVE THAT CAR I HAVE A PAID OUT 100'S OF DOLLARS TO GET THE BRAKES FIXED NOW THIS. ARE THERE ANY RECALLS FOR THIS. I CAN'T DRIVE THE CAR RIGHT NOW BECAUSE THE OIL LEAKS OUT SO BAD. I'M JUST GUESSING ON A DATE BECAUSE I'M NOT SURE I WOULD APPRECIATE ANY INFORMATION YOU MIGHT HAVE FOR ME I'M UNSURE OF WHAT THE MILEAGE MAY HAVE BEEN WHEN THE LEAK STARTED THE CAR WAS PARKED WHEN I NOTICED A PUDDLE OF OIL UNDERNEATH.
NHTSA complaint #10245260 — an unverified report by a vehicle owner.
Hulbert, OK
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
WON'T SHIFT OUT OF SECOND TO THIRD, THE MOTOR JUST REVS UP AND YOU HAVE TO SLOW DOWN TO UNDER 30 MPH BEFORE IT STOPS.
NHTSA complaint #10216033 — an unverified report by a vehicle owner.
at 80,000 milesWichita, KS
FUEL SYSTEM, GASOLINE:DELIVERY
WHEN MY FUEL GOES BELOW 3/4 OF A TANK, IT DIES ON ME. IT STARTS TO JERK LIKE ITS SHIFTING HARD, THEN LOOSES POWER. WHEN I TRY TO START IT BACK UP, IT TURNS OVER BUT DOESN'T ACT LIKE ITS GETTING ANY FUEL. THEN THE BATTERY GOES DEAD. IF I GET GAS AND FILL IT BACK UP IT RUNS FINE. I HAVE SPENT MANY HRS BROKE DOWN ON THE HWY. I WAS NEVER IN AN ACCIDENT.
NHTSA complaint #10206713 — an unverified report by a vehicle owner.
Apex, NC
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 1996 DODGE STRATUS AND THE HEAD GASKET LEAKS LIKE CRAZY. I ASKED THE DEALER TO TAKE A LOOK AT THIS AND THEY SAID IT WAS A DEFAULT IN DESIGN FROM DAIMLER CHRYSLER. I ASKED IF THEY COULD GIVE ME ANY INFORMATION ON A RECALL OR HOW MUCH IT WOULD COST TO REPAIR IT. THE DEALER QUOTED ME $2500!! UNBELIEVABLE! ESPECIALLY IF IT IS A DEFECT FROM MANUFACTURING AND DESIGN. I NEED MY "ONLY" MEANS OF TRANSPORTATION FIXED! RECALLS NEED TO BE DONE ON THIS CAR FOR THE HEAD GASKET LEAKAGE.
NHTSA complaint #10179253 — an unverified report by a vehicle owner.
at 132,232 milesKentwood, MI
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH ON NORMAL ROAD CONDITIONS, THE OIL LIGHT ILLUMINATED AND THE FRONT END OF THE VEHICLE STARTED TO SMOKE. AN INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND DETERMINED THAT THE HEAD OIL GALLEY PLUGS NEEDED TO PLUGGED IN OR REPLACED. THE CONTACT CALLED THE DEALER AND MANUFACTURER, WHO DETERMINED THAT THE REPAIRS WERE NOT COVERED UNDER NHTSA RECALL #96V006000 REGARDING ENGINE AND ENGINE COOLING :ENGINE:GASOLINE DUE TO THE VIN. THE VEHICLE WAS UNABLE TO BE DRIVEN, NO REPAIRS HAVE BEEN MADE. UPDATED 11/30/2006 - THE MANUFACTURER REFUSED TO REPAIR THE VEHICLE UNDER RECALL.
NHTSA complaint #10171695 — an unverified report by a vehicle owner.
at 130,000 milesKentwood, MI
ENGINE AND ENGINE COOLING:ENGINE
ONE OF THE OIL GALLEY PLUGS ON THE 2.4L ENGINE OF OUR DAUGHTER'S 1996 DODGE STRATUS CAME OUT, AND THE CAR SPEWED MOST OF ITS OIL OUT INTO THE ENGINE COMPARTMENT. CHRYSLER HAD A RECALL (#671) ON THESE BACK IN 1995 AS SEVERAL FIRES OCCURRED. OUR VIN FELL WITHIN THE RANGE OF VINS AFFECTED, BUT WE WERE TOLD IT WAS NOT PART OF THE RECALL. THE RECALL ENDED WITH CARS MANUFACTURED OCT. 13, 1995 AND OUR CAR (WE WERE TOLD) WAS MANUFACTURED OCT. 14TH. THE FIX AS OF THAT DATE WAS A CHANGE TO THE CYLINDER HEAD MACHINING AND THE PLUG THICKNESS. OBVIOUSLY, EITHER OUR ENGINE IS ONE FROM BEFORE THE CHANGE WAS FULLY IMPLEMENTED, OR THE CHANGE WAS NOT A CURE ALL, AS THE PLUG ON OURS CAME OUT. THEIR SOLUTION FOR AFFECTED ENGINES WAS A BRACKET THAT BOLTS ON TO RETAIN THE PLUGS, BUT NO ONE AT THE 1-800 NUMBER NOR AT THE DEALERSHIP COULD TELL ME IF IT WOULD FIT OR WORK ON OUR ENGINE WITH THE SUPPOSED MACHINING CHANGES. PARTS AND LABOR WILL LIKELY BE ONLY AROUND $100, BUT THEY WILL NOT COVER THE REPAIR EVEN WITH THE PROXIMITY OF RECALL DATE TO OUR MANUFACTURE DATE, THE FACT THAT OUR CAR HAD THE SAME PROBLEM AS CARS THAT WERE RECALLED, AND THIS BEING A SAFETY ISSUE. HOPE THEY ARE 100% CORRECT THAT OUR CAR SHOULD NOT HAVE BEEN INCLUDED IN THE RECALL, SEEMS LIKE A RISK ON THEIR PART TO NOT COVER THIS.
NHTSA complaint #10171334 — an unverified report by a vehicle owner.
at 167,000 milesSandston, VAFire
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 96 DODGE STRATUS, I PURCHASED IT YEAR OF 97. I RECEIVED NUMEROUS RECALLS ON THIS VECHICLE SINCE THE DAY OF PURCHASED. I FOLLOWED UP ON EACH RECALL THAT I RECEIVED. AS TIME WENT ON I HAD NUMEROUS PROBLEMS WITH THIS VEHICLE. OVER THE YEARS I AWAYS BELIEVE IN CHRYSLER PRODUCTS TO BE SAFE AND SOUND.I FEEL THAT IT'S BEEN TRULY UNFAIR TOO LOYAL CONSUMERS SUCH AS MYSELF MANY OTHERS. I DON'T UNDERSTAND WHY A COMPANY SUCH AS CHRYSLER AND ENGINEERS WOULD ENGINEERED A PRODUCT LIKE THE DODGE STRATUS WITH SO MANY DEFECTS. ON SATURDAY NOVEMBER 5, 2005 I WENT TO PAY A BILL ABOUT FIVE TO TEN MILES AWAY FROM HOME. RETURN HOME, PARK THE CAR, LOCK THE DOORS WENT INTO MY APARTMENT. ABOUT TEN MINUTES LATER A NEIGHBORHOOD BOY KNOCK ON MY DOOR AND SAID YOUR GOLD CAR IS ON FIRE. I RAN OUTSIDE TO SEE, YES IT WAS MY CAR ON FIRE! FIRE WAS COMING FROM UNDERNEATH THE HOOD. I CALLED THE FIRE DEPARTMENT, THEY ARRIVE ABOUT TEN MINUTES LATER TO PUT THE FIRE OUT. THE FIREMAN HAD TO BREAK THE HOOD LATCH TO GET INTO THE ENGINE AREA TO PUT OUT THE FIRE. THE FIRE DESTROY MY MOTOR AND HOOD. THANK GOD MYSELF OR MY KIDS WASN'T IN THE CAR! I'M TRULY SADDEN THAT THIS HAVE TO HAPPEN TO ME AND MY FAMILY I'M SINGLE PARENT WITH NO TRANSPORTATION. AFTER THE INVESTIGATION OF THE CAUSE OF FIRE IT WAS DETERMINE THAT THE OIL GALLERY PLUG WAS FAULTY. MY INSURANCE COVERAGE WOULDN'T COVERAGE IT.
NHTSA complaint #10142485 — an unverified report by a vehicle owner.
Parma, OHCrash1 injured
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
WHILE DRIVING FORWARD AT ABOUT 25-30 MPH, THE STEERING LOCKED TO THE RIGHT, RIGHT SIDE FELL DOWN AND PULLED CAR SEVERELY TO THE RIGHT. THERE WAS NO STEERING, NO CONTROL. AIR BAGS DEPLOYED, PULLED CAR UP A CURB INTO A FIRE HYDRANT THEN ANOTHER 25 FEET INTO A POLE. CAR IS A TOTAL LOSS. THE FRONT END PARTS ARE ALL IN TACT, ONLY THE LOWER CONTROL ARM IS CRACKED WHICH CAUSED THE WHEEL TO TURN COMPLETELY TO THE RIGHT. EVERYTHING WAS INSPECTED ON VEHICLE AND THERE IS NOT ANY OTHER EXPLANATION OR EVIDENCE PRIOR TO THE CURB THAN THE LOWER CONTROL ARM. THE CAR LOST CONTROL CAUSING FURTHER DAMAGE.
NHTSA complaint #10141244 — an unverified report by a vehicle owner.