Owners have filed 270 complaints
about the 2000 Dodge Stratus with NHTSA between 1999 and 2018.
The largest single group is the steering.
Across this model's run it ranks 6 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 45
Against the median year of the Dodge Stratus. 50 means typical for this
model; 100 means roughly double.
Severity — 100
39.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 22
13% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
74.8%
1,000 – 9,999 miles
32.1%
10,000 – 24,999 miles
85.5%
25,000 – 49,999 miles
149.6%
50,000 – 74,999 miles
2718.5%
75,000 – 99,999 miles
2819.2%
100,000 – 149,999 miles
3423.3%
150,000+ miles
2517.1%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
2000 Dodge Stratus 4-DR
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 1999peak 11Feb 2018
NHTSA investigations into the 2000 Dodge Stratus
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA05019Opened 7 Nov 2005Closed 12 Jan 2006ENGINE AND ENGINE COOLING
POWER STEERING FLUID FIRES
ODI HAS RECEIVED 29 REPORTS OF ENGINE COMPARTMENT FIRES THAT APPEAR TO BE RELATED TO POWER STEERING HOSE LEAKAGE IN MODEL YEAR (MY) 1999 AND 2000 CHRYSLER CIRRUS, DODGE STRATUS AND PLYMOUTH BREEZE VEHICLES (JA-CARS) EQUIPPED WITH 2.4L ENGINES.THESE REPORTS INDICATE THAT THE FIRE RESULTED FROM A POWER STEERING HOSE LEAK OR THAT IT OCCURRED AFTER AN EXTENDED DRIVE AND SHORTLY AFTER BEING PARKED - CONDITIONS CONSISTENT WITH IGNITION OF POWER STEERING FLUID ON A HOT ENGINE OR EXHAUST SURFACE DURING THE VEHICLE HOT SOAK PERIOD. ON JANUARY 6, 2006, DAIMLERCHRYSLER CORPORATION (DCC) NOTIFIED NHTSA OF...
PE05036Opened 29 Jun 2005Closed 7 Nov 2005ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE COMPARTMENT FIRES
ON JUNE 29, 2005, ODI OPENED PRELIMINARY EVALUATION PE05-036 TO INVESTIGATE COMPLAINTS OF ENGINE COMPARTMENT FIRES IN MODEL YEAR (MY) 1999-2000 CHRYSLER CIRRUS, DODGE STRATUS AND PLYMOUTH BREEZE PASSENGER CARS (JA CARS). THE JA CARS WERE INTRODUCED IN MY 1995 AND ENDED WITH MY 2000.THEY WERE PRODUCED WITH 2.0L, 2.4L AND 2.5L ENGINES.THE INCIDENT DATA IN THE FAILURE REPORT SUMMARY OF THIS RESUME ARE FOR SUBJECT VEHICLE ENGINE COMPARTMENT FIRES FOR ALL CAUSES. ACCORDING TO DAIMLERCHRYSLER, EVIDENCE COLLECTED FROM FIELD INSPECTIONS OF FIRE INCIDENT VEHICLES INDICATE THAT FLUID LEAKAGE FROM THE HI...
PE02082Opened 6 Nov 2002Closed 23 Apr 2003SEAT BELTS
SAFETY BELT CINCHING LATCH PLATE
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
Recalls on the 2000 Dodge Stratus
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200600324,933 units in Canada
Steering
On certain vehicles equipped with a 2.4L engine, the high pressure power steering hose is routed in a high temperature area, which could cause it to age prematurely and develop a leak. Power steering fluid leakage in the presence of an ignition source can result in an under hood fire. Correction: Dealers will replace the high pressure power steering hose with an updated part that has increased temperature capability.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 195,000 milesMays Landing, NJFire
STRUCTURE:BODY
DROVE CAR APPROXIMATELY 10 MILES TO STORE. WAS IN PARKING LOT, PULLING INTO A PARKING SPACE, NOTICED SMOKE FROM UNDER HOOD. WOMAN IN LOT STOPPED AND TOLD ME MY CAR WAS ON FIRE. BACKED OUT OF PARKING SPOT TO CENTER OF AISLE. CAR FULLY ENGULFED IN FLAMES WITHIN MINUTES. CAUSE OF FIRE NOT YET DETERMINED.
NHTSA complaint #10512284 — an unverified report by a vehicle owner.
at 195,000 milesMays Landing, NJFire
ENGINE
DROVE CAR APPROXIMATELY 10 MILES TO STORE. WAS IN PARKING LOT, PULLING INTO A PARKING SPACE, NOTICED SMOKE FROM UNDER HOOD. WOMAN IN LOT STOPPED AND TOLD ME MY CAR WAS ON FIRE. BACKED OUT OF PARKING SPOT TO CENTER OF AISLE. CAR FULLY ENGULFED IN FLAMES WITHIN MINUTES. CAUSE OF FIRE NOT YET DETERMINED.
NHTSA complaint #10512284 — an unverified report by a vehicle owner.
at 157,000 milesColumbiana, OHFire
ENGINE AND ENGINE COOLING
MY SON DROVE MY CAR A SHORT DISTANCE AND PARKED IT AT A RESTAURANT. HE WAS INFORMED WITHIN MINUTES THAT THE CAR WAS ON FIRE AND THE FIRE DEPT. EXTINQUISHED AN ENGINE COMPATMENT FIRE. THE CAR WAS A TOTAL LOSS. HAPPENED IN AKRON OHIO APPROX. NOV. 2011.
NHTSA complaint #10453891 — an unverified report by a vehicle owner.
at 178,000 milesColumbus, OHFire
STEERING
TL* THE CONTACT OWNS A 2000 DODGE STRATUS. WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A LOSS IN THE POWER STEERING AND SMOKE EMITTED FROM THE HOOD. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT NOTICED SMALL FLAMES UNDERNEATH THE HOOD AREA AND IMMEDIATELY EXTINGUISHED THE FLAMES. THERE WAS POWER STEERING FLUID VISIBLE ON THE GROUND. THE IDENTICAL FAILURE RECURRED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THERE WAS A RECALL RELATED TO THE MALFUNCTION ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V001000 (STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS). THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER TO VERIFY WHETHER VIN WAS ELIGIBLE UNDER THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 178,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10443428 — an unverified report by a vehicle owner.
Henderson, KYFire
STEERING
AFTER DRIVING MY CAR A FRIEND WENT OUTSIDE AND SEEN SMOKE COMING OUT FROM UNDER THE HOOD.SHE CALLED ME AND I RAN TO THE CAR AND I SEEN FIRE UNDER THE FRONT WHEEL'S. FRIENDS SPRAYED WATER ON THE HOOD AND I OPENED IT UP A LITTLE AND THEY SPRAYED THE FIRE AND PUT IT OUT. BY THIS TIME THE TOP OF THE MOTOR WAS BURNT BAD. EVERYTHING ON TOP NEEDS TO BE REPLACED, IT WAS CAUSED BY THE HIGH PRESSURE HOSE ON THE POWERSTEERING. I FOUND OUT THAT IT HAD A RECALL ON THE HOSE SO I CALLED DODGE CORP. AND THEY GAVE ME A CASE # AND TO TAKE IT TO MY DEALER SO I DID. THEN THE CORP. OFFICE CALLED ME TODAY AND SAID IT'S BEEN TO LONG THIS SHOULD HAVE BEEN DONE BY THE LAST OWNER AND HUNG UP. I BOUGHT THIS CAR OCT.14 OF THIS YEAR AND THIS HAPPENED ON THE 31. HOW AM I TO KNOW THAT THIS WAS GOING TO HAPPEN IN 18 DAY'S. I PAID A LOT OF MONEY FOR THIS CAR AND I THINK. THE COMPUTER CAN TELL YOU THE RECALL AND HOW TO GET IT FIXED; BUT YOU TRY TO FIND SOMEWHERE ON HERE ON WHAT TO DO WHEN THERE IS A RECALL AND IT DONE WHAT IT SAID IT WOULD DO AND YOU DIDN'T KNOW ABOUT IT UNTIL IT DID IT. I NEED HELP I DON'T HAVE THE MONEY TO FIX IT. I TOOK OUT A LOAN TO GET IT.
NHTSA complaint #10435993 — an unverified report by a vehicle owner.
Henderson, KYFire
ENGINE AND ENGINE COOLING
AFTER DRIVING MY CAR A FRIEND WENT OUTSIDE AND SEEN SMOKE COMING OUT FROM UNDER THE HOOD.SHE CALLED ME AND I RAN TO THE CAR AND I SEEN FIRE UNDER THE FRONT WHEEL'S. FRIENDS SPRAYED WATER ON THE HOOD AND I OPENED IT UP A LITTLE AND THEY SPRAYED THE FIRE AND PUT IT OUT. BY THIS TIME THE TOP OF THE MOTOR WAS BURNT BAD. EVERYTHING ON TOP NEEDS TO BE REPLACED, IT WAS CAUSED BY THE HIGH PRESSURE HOSE ON THE POWERSTEERING. I FOUND OUT THAT IT HAD A RECALL ON THE HOSE SO I CALLED DODGE CORP. AND THEY GAVE ME A CASE # AND TO TAKE IT TO MY DEALER SO I DID. THEN THE CORP. OFFICE CALLED ME TODAY AND SAID IT'S BEEN TO LONG THIS SHOULD HAVE BEEN DONE BY THE LAST OWNER AND HUNG UP. I BOUGHT THIS CAR OCT.14 OF THIS YEAR AND THIS HAPPENED ON THE 31. HOW AM I TO KNOW THAT THIS WAS GOING TO HAPPEN IN 18 DAY'S. I PAID A LOT OF MONEY FOR THIS CAR AND I THINK. THE COMPUTER CAN TELL YOU THE RECALL AND HOW TO GET IT FIXED; BUT YOU TRY TO FIND SOMEWHERE ON HERE ON WHAT TO DO WHEN THERE IS A RECALL AND IT DONE WHAT IT SAID IT WOULD DO AND YOU DIDN'T KNOW ABOUT IT UNTIL IT DID IT. I NEED HELP I DON'T HAVE THE MONEY TO FIX IT. I TOOK OUT A LOAN TO GET IT.
NHTSA complaint #10435993 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 106,000 milesAtwater, OH
SUSPENSION
WHILE DRIVING DOWN A SIDE ROAD AT AROUND 25MPG, THE LEFT FRONT WHEEL MADE A POP SOUND AND ABRUPTLY STOPPED. WHEN MY DAUGHTER GOT OUT TO INVESTIGATE SHE SAW THAT THE WHEEL WAS FOLDED UNDER THE CAR. SHE HAD IT TOWED AND WE LEARNED THE TIE-ROD CONTROL ARM FAILED AND BROKE THE SHAFT. THANK GOD SHE WAS NOT ON THE HIGHWAY. WE PAID 1200.00 DOLLARS TO GET HER BACK ON THE ROAD AND 4 MONTHS LATER THE PASSENGER SIDE IS NOW MAKING A LOUD SQUEALING SOUND WHEN YOU TURN THE WHEEL. NOW I LEARN THAT IT SEEMS THE WHOLE FRONT END OF THESE CARS ARE DEFECTIVE AND DANGEROUS! OH, AND THE HEAT STOPPED WORKING AND WILL COST 500.00 TO FIX.
NHTSA complaint #11074959 — an unverified report by a vehicle owner.
at 197,000 milesCeres, CA
SUSPENSION
TL* THE CONTACT OWNS A 2000 DODGE STRATUS. WHILE DRIVING 30 MPH, A LOUD GRINDING NOISE EMITTED FROM THE VEHICLE. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND NOTICED FLUID COMING FROM THE FRONT PASSENGER WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM AND BALL JOINT FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 197,000.
NHTSA complaint #10895154 — an unverified report by a vehicle owner.
at 165,753 milesPickerington, OH
FUEL/PROPULSION SYSTEM
VEHICLE STALLED AT HIGH SPEED. HAD FUEL FILTER REPLACED BY DODGE DEALER IN MARIETTA, OHIO. DEALER DID NOT CHECK FUEL PUMP WHILE TANK REMOVED FROM AUTOMOBILE. FUEL PUMP WAS CAUSE OF STALLING. INVOICE # DOCS155552
NHTSA complaint #10894203 — an unverified report by a vehicle owner.
at 151,000 milesWilliston, ND
STEERING
I WAS DRIVING MY CAR WHEN THE BALL JOINT ASSEMBLY SNAPPED IN HALF, THE ENTIRE TIRE ALMOST CAME ALL THE WAY OFF.
NHTSA complaint #10810584 — an unverified report by a vehicle owner.
at 151,000 milesWilliston, ND
UNKNOWN OR OTHER
I WAS DRIVING MY CAR WHEN THE BALL JOINT ASSEMBLY SNAPPED IN HALF, THE ENTIRE TIRE ALMOST CAME ALL THE WAY OFF.
NHTSA complaint #10810584 — an unverified report by a vehicle owner.
at 229,000 milesCharolette, NC
STEERING
TL-THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE THE STEERING WHEEL IS VERY DIFFICULT TO TURN. THE CONTACT STATED AFTER APPROXIMATELY 1 MINUTE AFTER STARTING THE VEHICLE THE STEERING PROBLEM SUBSIDES. THE CONTACT STATED THE VEHICLE DEFECT WAS NOT REPAIRED. THE CONTACT STATED THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 229,000. JFT. REPORT RECEIPT DATE: JAN 05, 2006 NHTSA CAMPAIGN NUMBER: 06V001000 COMPONENT(S): STEERING
NHTSA complaint #10552895 — an unverified report by a vehicle owner.
at 15,400 milesFlorence, SC
POWER TRAIN
STARTING MARCH I HAD PROBLEMS WITH TURNING THE WHEEL AND I TOOK CAR TO GET OIL AND ASK MECHANIC TO CHECK POWER STEERING FLUID. IM TOLD IT IS FULL AND THAT THEY DO NOT WHY I HAVE TURN THE WHEEL AS IF I HAVE NO POWER STEERING. EACH MONTH I GET SOMEONE CHECK POWER STEERING AND TOLD IT IS FULL. I HAVE TO TURN THEE OPPOSITE WAY WHEN GETTING OUT OF A PARK. SOMETIMES I BACK IN PARK IN ORDER TO GET OUT. THEN I START HAVING PROBLEMS WITH CAR MAKING NOISE AND CAR SOUND WHEEL GOING TO BREAK. ELECTRICAL PROBLEMS..I HAVE NO HORN,INSIDE LIGHTS, AIR AND RADIO DUE TO I TOOK FUSE OUT BECAUSE HORN BLOWING, LIGHTS AND LOCKS GOING UP AND DOWN.
NHTSA complaint #10515774 — an unverified report by a vehicle owner.
at 154,000 milesFlorence, SC
STEERING
MY DODGE STRATUS STARTED BLOWING HORN WITHOUT ME TOUCHING. EVERYTIME I TURN THE WHEEL THE HORN BLOWS. THEN TWO DAYS LATER THE LIGHT CAME IN THE CAR WOULD NOT GO OFF. THEN LOCKS START GOING UP AND DOWN AND DOOR MAKE BEEP AS IF A DOOR HIS OPEN. I HAD TO REMOVE THE FUSES TO STOP HORN FROM BLOWING, CUT INSIDE LIGHTS OFF AND STOP LOCKS FROM GOING UP AND DOWN. THE CAR STILL MAKES BEEP NOISE AS IF DOOR OPEN WHOLE TIME DRIVING AND STOPS AND START BACK WHEN I HIT A BUMP. MY FRONT WHEEL MAKING A NOISE AS IF THE WHEEL IS GOING TO BREAK OFF ON THE PASSENGER SIDE. IT IS ALSO DRINKING GAS AS IF IT IS LEAKING. I DONT SEE ANY GAS ON THE GROUND BUT I CAN SMELL FUMES OFF AND ONE AND SOMETIMES UNDER THE HOOD. IT IS LIKE I AM LOSING GAS PRESSURE BECAUSE CAR STALLS AND I AM LOSING GAS SOMEWHERE.
NHTSA complaint #10515764 — an unverified report by a vehicle owner.
at 154,000 milesFlorence, SC
ELECTRICAL SYSTEM
MY DODGE STRATUS STARTED BLOWING HORN WITHOUT ME TOUCHING. EVERYTIME I TURN THE WHEEL THE HORN BLOWS. THEN TWO DAYS LATER THE LIGHT CAME IN THE CAR WOULD NOT GO OFF. THEN LOCKS START GOING UP AND DOWN AND DOOR MAKE BEEP AS IF A DOOR HIS OPEN. I HAD TO REMOVE THE FUSES TO STOP HORN FROM BLOWING, CUT INSIDE LIGHTS OFF AND STOP LOCKS FROM GOING UP AND DOWN. THE CAR STILL MAKES BEEP NOISE AS IF DOOR OPEN WHOLE TIME DRIVING AND STOPS AND START BACK WHEN I HIT A BUMP. MY FRONT WHEEL MAKING A NOISE AS IF THE WHEEL IS GOING TO BREAK OFF ON THE PASSENGER SIDE. IT IS ALSO DRINKING GAS AS IF IT IS LEAKING. I DONT SEE ANY GAS ON THE GROUND BUT I CAN SMELL FUMES OFF AND ONE AND SOMETIMES UNDER THE HOOD. IT IS LIKE I AM LOSING GAS PRESSURE BECAUSE CAR STALLS AND I AM LOSING GAS SOMEWHERE.
NHTSA complaint #10515764 — an unverified report by a vehicle owner.
at 154,000 milesFlorence, SC
FUEL/PROPULSION SYSTEM
MY DODGE STRATUS STARTED BLOWING HORN WITHOUT ME TOUCHING. EVERYTIME I TURN THE WHEEL THE HORN BLOWS. THEN TWO DAYS LATER THE LIGHT CAME IN THE CAR WOULD NOT GO OFF. THEN LOCKS START GOING UP AND DOWN AND DOOR MAKE BEEP AS IF A DOOR HIS OPEN. I HAD TO REMOVE THE FUSES TO STOP HORN FROM BLOWING, CUT INSIDE LIGHTS OFF AND STOP LOCKS FROM GOING UP AND DOWN. THE CAR STILL MAKES BEEP NOISE AS IF DOOR OPEN WHOLE TIME DRIVING AND STOPS AND START BACK WHEN I HIT A BUMP. MY FRONT WHEEL MAKING A NOISE AS IF THE WHEEL IS GOING TO BREAK OFF ON THE PASSENGER SIDE. IT IS ALSO DRINKING GAS AS IF IT IS LEAKING. I DONT SEE ANY GAS ON THE GROUND BUT I CAN SMELL FUMES OFF AND ONE AND SOMETIMES UNDER THE HOOD. IT IS LIKE I AM LOSING GAS PRESSURE BECAUSE CAR STALLS AND I AM LOSING GAS SOMEWHERE.
NHTSA complaint #10515764 — an unverified report by a vehicle owner.
at 195,000 milesMays Landing, NJFire
STRUCTURE:BODY
DROVE CAR APPROXIMATELY 10 MILES TO STORE. WAS IN PARKING LOT, PULLING INTO A PARKING SPACE, NOTICED SMOKE FROM UNDER HOOD. WOMAN IN LOT STOPPED AND TOLD ME MY CAR WAS ON FIRE. BACKED OUT OF PARKING SPOT TO CENTER OF AISLE. CAR FULLY ENGULFED IN FLAMES WITHIN MINUTES. CAUSE OF FIRE NOT YET DETERMINED.
NHTSA complaint #10512284 — an unverified report by a vehicle owner.
at 195,000 milesMays Landing, NJFire
ENGINE
DROVE CAR APPROXIMATELY 10 MILES TO STORE. WAS IN PARKING LOT, PULLING INTO A PARKING SPACE, NOTICED SMOKE FROM UNDER HOOD. WOMAN IN LOT STOPPED AND TOLD ME MY CAR WAS ON FIRE. BACKED OUT OF PARKING SPOT TO CENTER OF AISLE. CAR FULLY ENGULFED IN FLAMES WITHIN MINUTES. CAUSE OF FIRE NOT YET DETERMINED.
NHTSA complaint #10512284 — an unverified report by a vehicle owner.
at 132,000 milesParris, CA
SUSPENSION
TL* THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT STATED THAT THERE WAS A LOUD, ABNORMAL NOISE FROM THE FRONT END OF THE VEHICLE WHEN ATTEMPTING A TURN OR WHEN DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC. THE VEHICLE WAS INSPECTED AND THE FAILURE WAS LOCATED AT THE FRONT PASSENGER'S SIDE LOWER BALL JOINT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000 AND THE CURRENT MILEAGE WAS 132,100.
NHTSA complaint #10490760 — an unverified report by a vehicle owner.
at 100,000 milesAcoor, GA
ENGINE
TL* THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AS THE DRIVER BEGAN TRAVELING 65 MPH. THE DRIVER TURNED THE VEHICLE OFF ON THE EMERGENCY LANE FOR A FEW MINUTES AND WAS ABLE TO RESTART IT. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE MECHANIC STATED THE FUEL FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THE CRANK SHAFT SENSOR AND THE CAN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED BUT THEY STATED THAT THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10486418 — an unverified report by a vehicle owner.
at 157,000 milesColumbiana, OHFire
ENGINE AND ENGINE COOLING
MY SON DROVE MY CAR A SHORT DISTANCE AND PARKED IT AT A RESTAURANT. HE WAS INFORMED WITHIN MINUTES THAT THE CAR WAS ON FIRE AND THE FIRE DEPT. EXTINQUISHED AN ENGINE COMPATMENT FIRE. THE CAR WAS A TOTAL LOSS. HAPPENED IN AKRON OHIO APPROX. NOV. 2011.
NHTSA complaint #10453891 — an unverified report by a vehicle owner.
at 178,000 milesColumbus, OHFire
STEERING
TL* THE CONTACT OWNS A 2000 DODGE STRATUS. WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A LOSS IN THE POWER STEERING AND SMOKE EMITTED FROM THE HOOD. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT NOTICED SMALL FLAMES UNDERNEATH THE HOOD AREA AND IMMEDIATELY EXTINGUISHED THE FLAMES. THERE WAS POWER STEERING FLUID VISIBLE ON THE GROUND. THE IDENTICAL FAILURE RECURRED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THERE WAS A RECALL RELATED TO THE MALFUNCTION ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V001000 (STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS). THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER TO VERIFY WHETHER VIN WAS ELIGIBLE UNDER THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 178,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10443428 — an unverified report by a vehicle owner.
at 150,000 milesNottingham, MD
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2000 DODGE STRATUS SE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED AND INSPECTED BY A LOCAL MECHANIC. THE MECHANIC ADVISED THE CONTACT THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #10439716 — an unverified report by a vehicle owner.
Houtzdale, PA
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT WAS DIVING 65 MPH WHEN THE ENGINE STALLED. THE VEHICLE RESTARTED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO CONFIRMED THE FAILURE WAS CAUSED BY A FAILING FUEL PUMP. THE MANUFACTURER WAS CONTACTED AND STATED THE VIN QUALIFIED FOR RECALL NHTSA CAMPAIGN ID NUMBER:06E088000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP), BUT THE MILEAGE WAS OVER THE LIMIT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
NHTSA complaint #10436567 — an unverified report by a vehicle owner.
Henderson, KYFire
STEERING
AFTER DRIVING MY CAR A FRIEND WENT OUTSIDE AND SEEN SMOKE COMING OUT FROM UNDER THE HOOD.SHE CALLED ME AND I RAN TO THE CAR AND I SEEN FIRE UNDER THE FRONT WHEEL'S. FRIENDS SPRAYED WATER ON THE HOOD AND I OPENED IT UP A LITTLE AND THEY SPRAYED THE FIRE AND PUT IT OUT. BY THIS TIME THE TOP OF THE MOTOR WAS BURNT BAD. EVERYTHING ON TOP NEEDS TO BE REPLACED, IT WAS CAUSED BY THE HIGH PRESSURE HOSE ON THE POWERSTEERING. I FOUND OUT THAT IT HAD A RECALL ON THE HOSE SO I CALLED DODGE CORP. AND THEY GAVE ME A CASE # AND TO TAKE IT TO MY DEALER SO I DID. THEN THE CORP. OFFICE CALLED ME TODAY AND SAID IT'S BEEN TO LONG THIS SHOULD HAVE BEEN DONE BY THE LAST OWNER AND HUNG UP. I BOUGHT THIS CAR OCT.14 OF THIS YEAR AND THIS HAPPENED ON THE 31. HOW AM I TO KNOW THAT THIS WAS GOING TO HAPPEN IN 18 DAY'S. I PAID A LOT OF MONEY FOR THIS CAR AND I THINK. THE COMPUTER CAN TELL YOU THE RECALL AND HOW TO GET IT FIXED; BUT YOU TRY TO FIND SOMEWHERE ON HERE ON WHAT TO DO WHEN THERE IS A RECALL AND IT DONE WHAT IT SAID IT WOULD DO AND YOU DIDN'T KNOW ABOUT IT UNTIL IT DID IT. I NEED HELP I DON'T HAVE THE MONEY TO FIX IT. I TOOK OUT A LOAN TO GET IT.
NHTSA complaint #10435993 — an unverified report by a vehicle owner.
Henderson, KYFire
ENGINE AND ENGINE COOLING
AFTER DRIVING MY CAR A FRIEND WENT OUTSIDE AND SEEN SMOKE COMING OUT FROM UNDER THE HOOD.SHE CALLED ME AND I RAN TO THE CAR AND I SEEN FIRE UNDER THE FRONT WHEEL'S. FRIENDS SPRAYED WATER ON THE HOOD AND I OPENED IT UP A LITTLE AND THEY SPRAYED THE FIRE AND PUT IT OUT. BY THIS TIME THE TOP OF THE MOTOR WAS BURNT BAD. EVERYTHING ON TOP NEEDS TO BE REPLACED, IT WAS CAUSED BY THE HIGH PRESSURE HOSE ON THE POWERSTEERING. I FOUND OUT THAT IT HAD A RECALL ON THE HOSE SO I CALLED DODGE CORP. AND THEY GAVE ME A CASE # AND TO TAKE IT TO MY DEALER SO I DID. THEN THE CORP. OFFICE CALLED ME TODAY AND SAID IT'S BEEN TO LONG THIS SHOULD HAVE BEEN DONE BY THE LAST OWNER AND HUNG UP. I BOUGHT THIS CAR OCT.14 OF THIS YEAR AND THIS HAPPENED ON THE 31. HOW AM I TO KNOW THAT THIS WAS GOING TO HAPPEN IN 18 DAY'S. I PAID A LOT OF MONEY FOR THIS CAR AND I THINK. THE COMPUTER CAN TELL YOU THE RECALL AND HOW TO GET IT FIXED; BUT YOU TRY TO FIND SOMEWHERE ON HERE ON WHAT TO DO WHEN THERE IS A RECALL AND IT DONE WHAT IT SAID IT WOULD DO AND YOU DIDN'T KNOW ABOUT IT UNTIL IT DID IT. I NEED HELP I DON'T HAVE THE MONEY TO FIX IT. I TOOK OUT A LOAN TO GET IT.
NHTSA complaint #10435993 — an unverified report by a vehicle owner.
at 200,000 milesFort Worth, TXFire1 injured
STEERING
I NEED SOME ONE TO INVESTIGATE A RECALL PART ON A 2000 DODGE STRATUS ON A POWER STEERING LEAK THAT CAUSE A FIRE UNDER THE BOTTOM TO THE TOP. AND THE DEALERSHIP IS NOT TELLING THE TRUTH ON WHAT CAUSE THE FIRE.
NHTSA complaint #10407055 — an unverified report by a vehicle owner.
at 40,000 milesHickory, NC
SUSPENSION:FRONT
LOWER BALL JOINT/ CONTROL ARM DEFECTIVE. NO EXTENUATING CIRCUMSTANCES OR UNUSUAL WEAR ON THE VEHICLE TO PRECIPITATE THIS PROBLEM. THE SAME DEFECTIVE PART WAS SEEN ON OTHER 2000 DODGE STRATUS VEHICLES WITH APPLICABLE RECALLS. MY VEHICLE HAS THE SAME PROBLEM BUT BASED ON MY VIN NUMBER THE RECALL DOES NOT YET APPLY. THE PROBLEM HAS BEEN DIAGNOSED AT STEVE WHITE DODGE DEALERSHIP IN NEWTON, NC. THE PARTS ARE STILL IN PLACE ON MY VEHICLE AT THIS POINT.
NHTSA complaint #10396810 — an unverified report by a vehicle owner.
at 200,000 milesDecatur, GAFire
ENGINE AND ENGINE COOLING:ENGINE
2000 DODGE STRATUS ENGINE FIRE. AFTER PARKING THE CAR IN THE DRIVEWAY, I BEGAN TO SMELL AND SEE SMOKE COMING FROM THE ENGINE OF THE CAR. DETERMINING THAT IT WAS ON FIRE, I BACKED IT OUT OF THE DRIVEWAY (LUCKILY THE DRIVEWAY WAS SLOPED) TO GET IT A WAY FROM THE HOUSE.
NHTSA complaint #10368279 — an unverified report by a vehicle owner.
Columbus, OH
FUEL SYSTEM, OTHER
MY CAR IS LEAKING GAS, AND THE FUEL NECK HAS RUSTED. APPARENTLY THERE IS A NATIONAL BACK ORDER ON THIS PRODUCT AND I AM UNABLE TO GET IT UNTIL OCTOBER 30TH. WHEN I ASKED THE DEALER WHAT I SHOULD DO ABOUT THIS PROBLEM HE SAID THERE ARE MANY PEOPLE WAITING ON THIS SAME PART AND THAT ALL I CAN DO IS WAIT FOR THE PART..MEANWHILE MY CAR IS LEAKING GAS AND UNSAFE FOR MY CHILDREN TO RIDE IN...IF A PART IS VIA THE DEALERSHIP ONLY IT SHOULD BE AVAILABLE FOR INSTANCES JUST LIKE THIS! HOW AM I SUPPOSED TO GET TO WORK? HOW AM I SUPPOSED TO TAKE MY KIDS TO DAY CARE? I DON'T THINK I'LL EVER BUY ANOTHER CHRYSLER BECAUSE OF THIS HORRIBLE CUSTOMER SERVICE! I GUESS IF THE CAR BLEW UP BECAUSE OF THE GAS LEAK IT'D BE MORE OF A CONCERN!
NHTSA complaint #10356260 — an unverified report by a vehicle owner.
MY CAR IS LEAKING GAS, AND THE FUEL NECK HAS RUSTED. APPARENTLY THERE IS A NATIONAL BACK ORDER ON THIS PRODUCT AND I AM UNABLE TO GET IT UNTIL OCTOBER 30TH. WHEN I ASKED THE DEALER WHAT I SHOULD DO ABOUT THIS PROBLEM HE SAID THERE ARE MANY PEOPLE WAITING ON THIS SAME PART AND THAT ALL I CAN DO IS WAIT FOR THE PART..MEANWHILE MY CAR IS LEAKING GAS AND UNSAFE FOR MY CHILDREN TO RIDE IN...IF A PART IS VIA THE DEALERSHIP ONLY IT SHOULD BE AVAILABLE FOR INSTANCES JUST LIKE THIS! HOW AM I SUPPOSED TO GET TO WORK? HOW AM I SUPPOSED TO TAKE MY KIDS TO DAY CARE? I DON'T THINK I'LL EVER BUY ANOTHER CHRYSLER BECAUSE OF THIS HORRIBLE CUSTOMER SERVICE! I GUESS IF THE CAR BLEW UP BECAUSE OF THE GAS LEAK IT'D BE MORE OF A CONCERN!
NHTSA complaint #10356260 — an unverified report by a vehicle owner.