Owners have filed 11 complaints
about the 2000 Ford Aerostar with NHTSA between 2001 and 2005.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 5 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 3
Against the median year of the Ford Aerostar. 50 means typical for this
model; 100 means roughly double.
Severity — 100
63.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 73
43% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2000 Ford Aerostar
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Wheels
218.2%
Median failure at 20,321 miles
Brakes
218.2%
Transmission & Drivetrain
218.2%
1 crashes, 0 fires · median 20,321 mi
Equipment & Accessories
19.1%
1 crashes, 0 fires · median 60,005 mi
Tires
19.1%
Median failure at 20,321 miles
Suspension
19.1%
Median failure at 75,857 miles
Airbags
19.1%
1 crashes, 0 fires · median 60,005 mi
Engine & Cooling
19.1%
1 crashes, 0 fires · median 60,005 mi
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
342.9%
50,000 – 74,999 miles
342.9%
75,000 – 99,999 miles
114.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2001peak 7Aug 2005
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 60,005 milesAlexandria, VACrash1 injured
AIR BAGS
ACCELERATOR STUCK, CAR CONTINUED TO THROTTLE EVEN AFTER BRAKE WAS HEAVILY APPLIED. UPON FRONT IMPACT INTO TREE AND ROLLOVER TO DRIVER'S SIDE, NO AIR BAGS DEPLOYED. CAR WAS TOTALLED OUT DUE TO CRASH DAMAGE - NO ATTEMPT TO REPAIR.
NHTSA complaint #10068933 — an unverified report by a vehicle owner.
at 60,005 milesAlexandria, VACrash1 injured
ENGINE AND ENGINE COOLING
ACCELERATOR STUCK, CAR CONTINUED TO THROTTLE EVEN AFTER BRAKE WAS HEAVILY APPLIED. UPON FRONT IMPACT INTO TREE AND ROLLOVER TO DRIVER'S SIDE, NO AIR BAGS DEPLOYED. CAR WAS TOTALLED OUT DUE TO CRASH DAMAGE - NO ATTEMPT TO REPAIR.
NHTSA complaint #10068933 — an unverified report by a vehicle owner.
at 60,005 milesAlexandria, VACrash1 injured
EQUIPMENT:ELECTRICAL
ACCELERATOR STUCK, CAR CONTINUED TO THROTTLE EVEN AFTER BRAKE WAS HEAVILY APPLIED. UPON FRONT IMPACT INTO TREE AND ROLLOVER TO DRIVER'S SIDE, NO AIR BAGS DEPLOYED. CAR WAS TOTALLED OUT DUE TO CRASH DAMAGE - NO ATTEMPT TO REPAIR.
NHTSA complaint #10068933 — an unverified report by a vehicle owner.
Orlando, FLCrash
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS WAS SECOND TIME THAT VEHICLE TOOK OFF FORWARD WHILE SHIFT LEVER WAS IN REVERSE. ONCE VEHICLE TOOK OFF, CONSUMER LOST CONTROL AND WENT THROUGH SOME BUSHES, AND ALMOST WENT INTO A BUILDING. CONSUMER FELT SOMEONE COULD HAVE BEEN KILLED.
NHTSA complaint #898114 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 75,857 milesCarleton, MI
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
COIL SPRING ON DRIVERS SIDE BROKE AND WAS SITTING ON TIRE, DEALERSHIP TOWED VAN AND CHARGED ME $415 PLUS TAX, THE VAN IS A LITTLE OVER 850 MILES OVER ITS EXTENDED WARRANTY. I WAS TOLD THAT THIS WAS NOT A SAFETY ISSUE AND NO RECALL FOR THE YEAR 2000. I WAS FORTUNATE THAT THE SPRING BROKE IN MY DRIVE AND NOT GOING DOWN THE THE EXPRESSWAY AT 70 MILES AN HOUR, OR WHEN MY DAUGHTER, WHOM JUST RECIEVED HER DRIVERS PERMIT WAS DRIVING. I WOULD ALSO LIKE TO MENTION THAT I HAD MY VAN IN FOR SERVICE ON 7/01/05 FOR NOISES IN THE FRONT END AND VIBRATIONS WHILE DRIVING. DEALER REPLACED SWAY BAR, AND BALANCED TIRES. (VAN WAS STILL UNDER WARRANTY) THIS TOOK CARE OF SOME OF THE PROBLEM. I HAVE HAD ONGOING PROBLEMS WITH THE FRONT END OF THIS VAN. THE TIE RODS HAVE BEEN REPLACED A NUMBER OF TIMES. I WAS TOLD THAT THIS WAS A PROBLEM WITH THE FORD TIE RODS AND ONCE MY WARRANTY WAS UP I SHOULD HAVE AFTER MARKET TIE RODS INSTALLED. SEEMS TO ME THAT THIS IS A PROBLEM THAT FORD MOTOR COMPANY SHOULD BE REQUIRED TO FIX.
NHTSA complaint #10133757 — an unverified report by a vehicle owner.
Syracuse, NY
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. THE BRAKES HAD LESS BRAKING POWER. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BRAKES PADS AND ROTORS NEEDED TO BE REPLACED. *AK
NHTSA complaint #10095303 — an unverified report by a vehicle owner.
Syracuse, NY
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. THE BRAKES HAD LESS BRAKING POWER. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BRAKES PADS AND ROTORS NEEDED TO BE REPLACED. *AK
NHTSA complaint #10095303 — an unverified report by a vehicle owner.
at 20,321 milesFayetteville, NC
POWER TRAIN
4R100 TRANSMISSION HAD PROBLEMS SINCE 33602 MILES HARD SHIFTING INTO 3-4 AND WAS TOLD EVERY THING WAS NORMAL.STARTED TO HAVE MORE PROBLEMS AT 83521 AND WAS TOLD DRIVE IT AND SEE IF IT GETS WORSE AT 85953 TOOK IT TO FORD AND LEFT IT AND THEY SAID I NEED A TRANS. BUT FORD CHARGED ME $437.27 . I WAS TOLD I GOT MORE OUT OF THE TRANS THAN MOST GET. THIS TRANS HAS A 90% PREMATURE FAILURE.FORD REFUSES TO HELP IN ANY WAY TO REPLACE THE TRANS.
NHTSA complaint #10070512 — an unverified report by a vehicle owner.
at 60,005 milesAlexandria, VACrash1 injured
AIR BAGS
ACCELERATOR STUCK, CAR CONTINUED TO THROTTLE EVEN AFTER BRAKE WAS HEAVILY APPLIED. UPON FRONT IMPACT INTO TREE AND ROLLOVER TO DRIVER'S SIDE, NO AIR BAGS DEPLOYED. CAR WAS TOTALLED OUT DUE TO CRASH DAMAGE - NO ATTEMPT TO REPAIR.
NHTSA complaint #10068933 — an unverified report by a vehicle owner.
BIG Rapids, MI
WHEELS
REAR WHEEL BEARINGS
NHTSA complaint #10069590 — an unverified report by a vehicle owner.
at 20,321 milesFayetteville, NC
WHEELS
4R100 TRANSMISSION HAD PROBLEMS SINCE 33602 MILES HARD SHIFTING INTO 3-4 AND WAS TOLD EVERY THING WAS NORMAL.STARTED TO HAVE MORE PROBLEMS AT 83521 AND WAS TOLD DRIVE IT AND SEE IF IT GETS WORSE AT 85953 TOOK IT TO FORD AND LEFT IT AND THEY SAID I NEED A TRANS. BUT FORD CHARGED ME $437.27 . I WAS TOLD I GOT MORE OUT OF THE TRANS THAN MOST GET. THIS TRANS HAS A 90% PREMATURE FAILURE.FORD REFUSES TO HELP IN ANY WAY TO REPLACE THE TRANS.
NHTSA complaint #10070512 — an unverified report by a vehicle owner.
at 20,321 milesFayetteville, NC
TIRES
4R100 TRANSMISSION HAD PROBLEMS SINCE 33602 MILES HARD SHIFTING INTO 3-4 AND WAS TOLD EVERY THING WAS NORMAL.STARTED TO HAVE MORE PROBLEMS AT 83521 AND WAS TOLD DRIVE IT AND SEE IF IT GETS WORSE AT 85953 TOOK IT TO FORD AND LEFT IT AND THEY SAID I NEED A TRANS. BUT FORD CHARGED ME $437.27 . I WAS TOLD I GOT MORE OUT OF THE TRANS THAN MOST GET. THIS TRANS HAS A 90% PREMATURE FAILURE.FORD REFUSES TO HELP IN ANY WAY TO REPLACE THE TRANS.
NHTSA complaint #10070512 — an unverified report by a vehicle owner.
at 60,005 milesAlexandria, VACrash1 injured
ENGINE AND ENGINE COOLING
ACCELERATOR STUCK, CAR CONTINUED TO THROTTLE EVEN AFTER BRAKE WAS HEAVILY APPLIED. UPON FRONT IMPACT INTO TREE AND ROLLOVER TO DRIVER'S SIDE, NO AIR BAGS DEPLOYED. CAR WAS TOTALLED OUT DUE TO CRASH DAMAGE - NO ATTEMPT TO REPAIR.
NHTSA complaint #10068933 — an unverified report by a vehicle owner.
at 60,005 milesAlexandria, VACrash1 injured
EQUIPMENT:ELECTRICAL
ACCELERATOR STUCK, CAR CONTINUED TO THROTTLE EVEN AFTER BRAKE WAS HEAVILY APPLIED. UPON FRONT IMPACT INTO TREE AND ROLLOVER TO DRIVER'S SIDE, NO AIR BAGS DEPLOYED. CAR WAS TOTALLED OUT DUE TO CRASH DAMAGE - NO ATTEMPT TO REPAIR.
NHTSA complaint #10068933 — an unverified report by a vehicle owner.
Orlando, FLCrash
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS WAS SECOND TIME THAT VEHICLE TOOK OFF FORWARD WHILE SHIFT LEVER WAS IN REVERSE. ONCE VEHICLE TOOK OFF, CONSUMER LOST CONTROL AND WENT THROUGH SOME BUSHES, AND ALMOST WENT INTO A BUILDING. CONSUMER FELT SOMEONE COULD HAVE BEEN KILLED.
NHTSA complaint #898114 — an unverified report by a vehicle owner.