FaultScore

FaultScore report

2000 Ford Aerostar problems

Owners have filed 11 complaints about the 2000 Ford Aerostar with NHTSA between 2001 and 2005. The largest single group is the transmission & drivetrain. Across this model's run it ranks 5 of 7 worst.

C

FaultScore 46/100

Higher is worse. Measured against the other years of the Ford Aerostar.

How this is worked out

The numbers

11

Complaints

4

Crashes reported

0

Fires reported

3

Injuries reported

60,005 mi

Median mileage at failure

Half of reported failures happened before this

43%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 3 vs 50 Severity 100 vs 50 Early failure 73 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 3
Against the median year of the Ford Aerostar. 50 means typical for this model; 100 means roughly double.
Severity — 100
63.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 73
43% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2000 compares with every other Ford Aerostar

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2000 Ford Aerostar

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Wheels 2 18.2%

Median failure at 20,321 miles

Brakes 2 18.2%
Transmission & Drivetrain 2 18.2%

1 crashes, 0 fires · median 20,321 mi

Equipment & Accessories 1 9.1%

1 crashes, 0 fires · median 60,005 mi

Tires 1 9.1%

Median failure at 20,321 miles

Suspension 1 9.1%

Median failure at 75,857 miles

Airbags 1 9.1%

1 crashes, 0 fires · median 60,005 mi

Engine & Cooling 1 9.1%

1 crashes, 0 fires · median 60,005 mi

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 3 42.9%
50,000 – 74,999 miles 3 42.9%
75,000 – 99,999 miles 1 14.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Oct 2001 peak 7 Aug 2005

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 60,005 miles Alexandria, VA Crash 1 injured

AIR BAGS

ACCELERATOR STUCK, CAR CONTINUED TO THROTTLE EVEN AFTER BRAKE WAS HEAVILY APPLIED. UPON FRONT IMPACT INTO TREE AND ROLLOVER TO DRIVER'S SIDE, NO AIR BAGS DEPLOYED. CAR WAS TOTALLED OUT DUE TO CRASH DAMAGE - NO ATTEMPT TO REPAIR.

NHTSA complaint #10068933 — an unverified report by a vehicle owner.

at 60,005 miles Alexandria, VA Crash 1 injured

ENGINE AND ENGINE COOLING

ACCELERATOR STUCK, CAR CONTINUED TO THROTTLE EVEN AFTER BRAKE WAS HEAVILY APPLIED. UPON FRONT IMPACT INTO TREE AND ROLLOVER TO DRIVER'S SIDE, NO AIR BAGS DEPLOYED. CAR WAS TOTALLED OUT DUE TO CRASH DAMAGE - NO ATTEMPT TO REPAIR.

NHTSA complaint #10068933 — an unverified report by a vehicle owner.

at 60,005 miles Alexandria, VA Crash 1 injured

EQUIPMENT:ELECTRICAL

ACCELERATOR STUCK, CAR CONTINUED TO THROTTLE EVEN AFTER BRAKE WAS HEAVILY APPLIED. UPON FRONT IMPACT INTO TREE AND ROLLOVER TO DRIVER'S SIDE, NO AIR BAGS DEPLOYED. CAR WAS TOTALLED OUT DUE TO CRASH DAMAGE - NO ATTEMPT TO REPAIR.

NHTSA complaint #10068933 — an unverified report by a vehicle owner.

Orlando, FL Crash

POWER TRAIN:AUTOMATIC TRANSMISSION

THIS WAS SECOND TIME THAT VEHICLE TOOK OFF FORWARD WHILE SHIFT LEVER WAS IN REVERSE. ONCE VEHICLE TOOK OFF, CONSUMER LOST CONTROL AND WENT THROUGH SOME BUSHES, AND ALMOST WENT INTO A BUILDING. CONSUMER FELT SOMEONE COULD HAVE BEEN KILLED.

NHTSA complaint #898114 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 75,857 miles Carleton, MI

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

COIL SPRING ON DRIVERS SIDE BROKE AND WAS SITTING ON TIRE, DEALERSHIP TOWED VAN AND CHARGED ME $415 PLUS TAX, THE VAN IS A LITTLE OVER 850 MILES OVER ITS EXTENDED WARRANTY. I WAS TOLD THAT THIS WAS NOT A SAFETY ISSUE AND NO RECALL FOR THE YEAR 2000. I WAS FORTUNATE THAT THE SPRING BROKE IN MY DRIVE AND NOT GOING DOWN THE THE EXPRESSWAY AT 70 MILES AN HOUR, OR WHEN MY DAUGHTER, WHOM JUST RECIEVED HER DRIVERS PERMIT WAS DRIVING. I WOULD ALSO LIKE TO MENTION THAT I HAD MY VAN IN FOR SERVICE ON 7/01/05 FOR NOISES IN THE FRONT END AND VIBRATIONS WHILE DRIVING. DEALER REPLACED SWAY BAR, AND BALANCED TIRES. (VAN WAS STILL UNDER WARRANTY) THIS TOOK CARE OF SOME OF THE PROBLEM. I HAVE HAD ONGOING PROBLEMS WITH THE FRONT END OF THIS VAN. THE TIE RODS HAVE BEEN REPLACED A NUMBER OF TIMES. I WAS TOLD THAT THIS WAS A PROBLEM WITH THE FORD TIE RODS AND ONCE MY WARRANTY WAS UP I SHOULD HAVE AFTER MARKET TIE RODS INSTALLED. SEEMS TO ME THAT THIS IS A PROBLEM THAT FORD MOTOR COMPANY SHOULD BE REQUIRED TO FIX.

NHTSA complaint #10133757 — an unverified report by a vehicle owner.

Syracuse, NY

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. THE BRAKES HAD LESS BRAKING POWER. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BRAKES PADS AND ROTORS NEEDED TO BE REPLACED. *AK

NHTSA complaint #10095303 — an unverified report by a vehicle owner.

Syracuse, NY

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. THE BRAKES HAD LESS BRAKING POWER. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BRAKES PADS AND ROTORS NEEDED TO BE REPLACED. *AK

NHTSA complaint #10095303 — an unverified report by a vehicle owner.

at 20,321 miles Fayetteville, NC

POWER TRAIN

4R100 TRANSMISSION HAD PROBLEMS SINCE 33602 MILES HARD SHIFTING INTO 3-4 AND WAS TOLD EVERY THING WAS NORMAL.STARTED TO HAVE MORE PROBLEMS AT 83521 AND WAS TOLD DRIVE IT AND SEE IF IT GETS WORSE AT 85953 TOOK IT TO FORD AND LEFT IT AND THEY SAID I NEED A TRANS. BUT FORD CHARGED ME $437.27 . I WAS TOLD I GOT MORE OUT OF THE TRANS THAN MOST GET. THIS TRANS HAS A 90% PREMATURE FAILURE.FORD REFUSES TO HELP IN ANY WAY TO REPLACE THE TRANS.

NHTSA complaint #10070512 — an unverified report by a vehicle owner.

at 60,005 miles Alexandria, VA Crash 1 injured

AIR BAGS

ACCELERATOR STUCK, CAR CONTINUED TO THROTTLE EVEN AFTER BRAKE WAS HEAVILY APPLIED. UPON FRONT IMPACT INTO TREE AND ROLLOVER TO DRIVER'S SIDE, NO AIR BAGS DEPLOYED. CAR WAS TOTALLED OUT DUE TO CRASH DAMAGE - NO ATTEMPT TO REPAIR.

NHTSA complaint #10068933 — an unverified report by a vehicle owner.

BIG Rapids, MI

WHEELS

REAR WHEEL BEARINGS

NHTSA complaint #10069590 — an unverified report by a vehicle owner.

at 20,321 miles Fayetteville, NC

WHEELS

4R100 TRANSMISSION HAD PROBLEMS SINCE 33602 MILES HARD SHIFTING INTO 3-4 AND WAS TOLD EVERY THING WAS NORMAL.STARTED TO HAVE MORE PROBLEMS AT 83521 AND WAS TOLD DRIVE IT AND SEE IF IT GETS WORSE AT 85953 TOOK IT TO FORD AND LEFT IT AND THEY SAID I NEED A TRANS. BUT FORD CHARGED ME $437.27 . I WAS TOLD I GOT MORE OUT OF THE TRANS THAN MOST GET. THIS TRANS HAS A 90% PREMATURE FAILURE.FORD REFUSES TO HELP IN ANY WAY TO REPLACE THE TRANS.

NHTSA complaint #10070512 — an unverified report by a vehicle owner.

at 20,321 miles Fayetteville, NC

TIRES

4R100 TRANSMISSION HAD PROBLEMS SINCE 33602 MILES HARD SHIFTING INTO 3-4 AND WAS TOLD EVERY THING WAS NORMAL.STARTED TO HAVE MORE PROBLEMS AT 83521 AND WAS TOLD DRIVE IT AND SEE IF IT GETS WORSE AT 85953 TOOK IT TO FORD AND LEFT IT AND THEY SAID I NEED A TRANS. BUT FORD CHARGED ME $437.27 . I WAS TOLD I GOT MORE OUT OF THE TRANS THAN MOST GET. THIS TRANS HAS A 90% PREMATURE FAILURE.FORD REFUSES TO HELP IN ANY WAY TO REPLACE THE TRANS.

NHTSA complaint #10070512 — an unverified report by a vehicle owner.

at 60,005 miles Alexandria, VA Crash 1 injured

ENGINE AND ENGINE COOLING

ACCELERATOR STUCK, CAR CONTINUED TO THROTTLE EVEN AFTER BRAKE WAS HEAVILY APPLIED. UPON FRONT IMPACT INTO TREE AND ROLLOVER TO DRIVER'S SIDE, NO AIR BAGS DEPLOYED. CAR WAS TOTALLED OUT DUE TO CRASH DAMAGE - NO ATTEMPT TO REPAIR.

NHTSA complaint #10068933 — an unverified report by a vehicle owner.

at 60,005 miles Alexandria, VA Crash 1 injured

EQUIPMENT:ELECTRICAL

ACCELERATOR STUCK, CAR CONTINUED TO THROTTLE EVEN AFTER BRAKE WAS HEAVILY APPLIED. UPON FRONT IMPACT INTO TREE AND ROLLOVER TO DRIVER'S SIDE, NO AIR BAGS DEPLOYED. CAR WAS TOTALLED OUT DUE TO CRASH DAMAGE - NO ATTEMPT TO REPAIR.

NHTSA complaint #10068933 — an unverified report by a vehicle owner.

Orlando, FL Crash

POWER TRAIN:AUTOMATIC TRANSMISSION

THIS WAS SECOND TIME THAT VEHICLE TOOK OFF FORWARD WHILE SHIFT LEVER WAS IN REVERSE. ONCE VEHICLE TOOK OFF, CONSUMER LOST CONTROL AND WENT THROUGH SOME BUSHES, AND ALMOST WENT INTO A BUILDING. CONSUMER FELT SOMEONE COULD HAVE BEEN KILLED.

NHTSA complaint #898114 — an unverified report by a vehicle owner.