136 of the 3,109 complaints filed about the Ford Aerostar are about the seat belts — 4% of everything owners reported. The worst model year for it is 1989.
136
Complaints
4%
Share of all complaints
11
Crashes
1
Fires
SEAT BELTS
AIRBAG (CODE 13 AND 51) LIGHTS FLASHING
NHTSA complaint #11039844 — an unverified report by a vehicle owner.
SEAT BELTS
12/6/2014 @ 18:20 C.S.T. TO WHOM IT MAY CONCERN, (HOPEFULLY A SUPERVISOR OR DIRECTOR) THE DRIVERS SIDE SEAT BELT FLOOR CLASP FAILS. I RELEASES THE SEAT BELT WHILE DRIVING. AFTER TWO OR THREE TIMES OF RE-HOOKING THE SEAT-BELT TO THE HOLD DOWN CLASP BOLTED THROUGH FLOOR BOARD OF THE VEHICLE, IT WILL NO LONGER ACCEPT AND HOLD THE SEAT BELT IN PLACE. THIS HAS HAPPENED TO BOTH OF MY VEHICLES, THE 1993 OCCURRED AT APPX. 190,000 MILES AND WHEN I CONTACTED FORD ABOUT THIS SAFETY ISSUE AND FAILURE OF THE SEAT BELT TO REMAIN CLASPED, THEY SIMPLY SAID, IT IS AN OLDER VEHICLE AND YOU HAVE TO PURCHASE THE ENTIRE SEAT BELT ASSEMBLY FOR OVER $500.00...[XXX]. THIS IS A SAFETY ISSUE...AND FORD NEEDS TO REPLACE THE HOLD DOWN CLASP WHICH IS BOLTED THROUGH THE FLOOR BOARD FREE OF CHARGE. LABOR AND PART FREE. IF I HAD BEEN ATTEMPTING TO AVOID AN ACCIDENT OR WAS IN AN ACCIDENT AND THAT BELT LET LOOSE, I MIGHT BE DEAD. THIS SHOULD NEVER HAPPEN. MY 1976 FORD TORINO NEVER HAD THIS PROBLEM, NOR THE OTHER VEHICLES REFERENCED, NOR ANY OTHER VEHICLE I HAVE EVER OWNED. THIS IS A SAFETY AND DRIVER SAFETY WHICH NEEDS TO BE ADDRESSED, AND NO MATTER THE AGE OF THE VEHICLE, IT IS A SAFETY FEATURE MANDATED BY ALL STATES MOTOR VEHICLE LAWS TO BE ENGAGED AT ALL TIMES WHILE DRIVING. IF THE ITEM IS DEFECTIVE BY DESIGN, AND AS IN MY CASE, IT ARBITRARILY AND WITHOUT NOTICE OF ITS IMMINENT FAILURE, FAILS WITH NO PRESSURE ON IT, IT NEEDS TO BE A RECALLED ITEM. I ALSO SUSPECT THAT FORD IS STILL PURCHASING FROM THE SAME SUPPLIER AND IF THIS IS TRUE, THEN ALL SUBSEQUENT SEAT BELT HOLD DOWN CLASPS WILL FAIL LIKEWISE AT THE 6 - 9 YEAR RANGE, WITHOUT NOTICE AND EXPOSE FORD TO WRONGFUL DEATH SUITS DUE TO MECHANICAL DEFECTS IN THOSE SEAT BELT HOLD DOWN CLASPS. I AM CUTTING AND PASTING A COPY OF THIS FORMAL COMPLAINT SO THAT I HAVE A RECORD OF ITS SUBMISSION TODAY DECEMBER 6, 2014 @ 18:20 C.S.T. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10662582 — an unverified report by a vehicle owner.
SEAT BELTS
SEATBELT DONT WORK.
NHTSA complaint #10241147 — an unverified report by a vehicle owner.
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
WENT TO INSTALL CAR SEAT IN THREE ROW, PASSENGER SIDE AND THE SEAT BELT CAME UNLATCHED. IT WILL NOT STAY BUCKLED AT ALL. WENT TO A DEALERSHIP AND THEY WANT TO CHARGE US OVER $100 FOR BUCKLE AND AN HOURS WORTH OF LABOR. WE ARE DUE IN 2 WEEKS WITH THIRD CHILD AND THAT IS THE ONLY SPOT LEFT IN THE VAN THAT THE CAR SEAT FITS IN.
NHTSA complaint #10161916 — an unverified report by a vehicle owner.
SEAT BELTS
THE AIR CONDITIONING/HEAT UNIT SEEM TO TURN ON AND OFF WITHOUT HAVING TO TOUCH ANYTHING. THE WIPERS TURN ON, DO A FEW SWIPES AND THEN TURN BACK OFF AGAIN. THE REAR SEAT BELTS ARE STUCK IN THE DOWN POSITION AND THE CENTER LAP BELT DOES NOT HOLD IN PLACE (I HAVE 2 KIDS AND IT HAS MADE IT IMPOSSIBLE FOR ME TO TRANSPORT THEM SAFELY) SOME OF THE DOOR LOCKS NO LONGER WORK WITHOUT PLACING THE KEY INTO OPEN THEM. THE REAR HATCH BACK WINDOW HAD A PIN FALL OUT. THE TRANSMISSION LINKAGE CHAIN WENT OUT AT 38,000 MILES. REAR CALIPER FROZE AT 45,000 MILES
NHTSA complaint #10068777 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE VEHICLE WENT OVER A PUDDLE OF WATER AND LOST CONTROL.. DRIVER'S SIDE SEAT BELT UNFASTENED AT THAT POINT. VEHICLE THEN ROLLED OVER FOUR TIMES. UPON IMPACT, AIR BAGS DID NOT DEPLOY. DRIVER WAS EJECTED THROUGH THE WINDSHIELD, AND SUSTAINED A BROKEN COLLAR BONE AND THREE BROKEN RIBS. ALSO PASSENGER IN THE FRONT SEAT SUSTAINED INTERNAL HEAD AND BACK INJURIES.
NHTSA complaint #10042868 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER'S SEATBELT WILL NOT STAY FASTENED. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #10021807 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE DRIVER SIDE SEAT BELT BUCKLE DISENAGES FROM THE LOCKING MECHANISM.
NHTSA complaint #8004013 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
WHILE DRIVING SEAT BELT LATCH WHICH LOCKS DOES NOT STAY LOCKED. WHILE DRIVING, IT WILL COME UNDONE. PLEASE PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #8002739 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:RETRACTOR
SEAT BELT DOES NOT RETRACT PROPERLY.
NHTSA complaint #894546 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:WEBBING
I WOULD LIKE MY 5 YEAR OLD SON TO BE SAFE IN THE BACK OF MY VAN. THE ONLY PROBLEM IS I ONLY HAVE LAP BELTS IN THE BACK. I NEED SHOULDER HARNESS BELTS FOR HIM TO BE SAFE IN HIS BOOSTER SEAT. I CONTACTED A FORD DEALERSHIP ABOUT HAVING IT INSTALLED. THEY WANTED AN OUTRAGEOUS AMOUNT OF MONEY TO PUT ONE IN. CAN ANYBODY HELP ME WHITH THIS?
NHTSA complaint #749079 — an unverified report by a vehicle owner.
SEAT BELTS
WINDSHIELD HAD A CHIP AND A CRACK INSIDE . ALSO, PASSENGER'S SEATBELT IN REAR WILL NOT HOLD WHEN CLICKING THEM TOGETHER. BELT WILL RETRACT. DEALERSHIP IS AWARE OF PROBLEM.
NHTSA complaint #891734 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:ANCHORAGE
CONSUMER HAD BOUGHT A VEHICLE WITHOUT SEAT BELTS. DEALER REFUSED TO INSTALL SEAT BELTS. CONSUMER NEEDS THEM FOR CHILDREN SAFETY.*AK *SLC
NHTSA complaint #882352 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:ANCHORAGE
SHOULDN'T SEAT BELTS LAST FOR THE LIFE OF THE VEHICLE?
NHTSA complaint #740196 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT CONECTOR ON DRIVERS SIDE . PUTTON RELEASE IS FROZEN . WILL NOT LOCK BELT ON .
NHTSA complaint #737377 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:ANCHORAGE
SEAT BELT WILL NOT ENGAGE.
NHTSA complaint #736363 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:WEBBING
BOTH SHOULDER SEAT BELTS IN THE MIDDLE SEAT OF THIS 1995 AEROSTAR MINI VAN STOPPED WORKING THIS WEEK, ONE SEAT BELT HAS NO HOLD MEANING YOU CAN PULL IT ALL THE WAY OUT OF THE PANEL AND IT DOES NOT GRAB AND SECURE MY CHILD, THE OTHER SEAT BELT WONT COME OUT OF THE HOLDER AT ALL, SO IT IS USELESS AS WELL. THIS VAN HAS CHILD SAFETY SEATS BUILT IN READY ACCESSABLE IN THE MIDDLE SEAT, BUT MY 12 YEAR OLD AND MY 9 YEAR OLD ARE TOO BIG FOR THEM SO THEY MUST HAVE THE SEAT BELTS TO WORK PROPERLY AND THEY BOTH STOPPED WORKING THIS WEEK, I HAVE OWNED THIS VEHICLE APPX A YEAR AND NEVER HAD ANY PROBLEMS BEFORE THIS WEEK. MY VAN IS IN EXCCELLENT CONDITION, WITH ONE MINOR SCRATCH ON THE SLIDING DOOR, I DID A LEMON CHECK AND FOUND NOTHING, ALTHOUGH WE HAVE HAD TO HAVE RECALL WORK DONE ON THE ACCESSORY POWER CIRCUIT. I THANK YOU FOR ALL YOUR TIME AND HELP. DAWN DOWLING MIZZOU@MCMSYS.COM.
NHTSA complaint #735688 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:RETRACTOR
ALL OF THE REAR SHOULDER AND LAP SEATBELTS DO NOT RETRACT IN EVENT OF AN EMERGENCY STOP, WHICH WOULD NOT PROTECT OCCUPANT IN EVENT OF A CRASH. MECHANIC SAID THAT PROBLEM WAS DUE TO A DEFECTIVE WEIGHT. *AK *SLC
NHTSA complaint #872663 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:RETRACTOR
REAR PASSENGER MIDDLE SEAT BELT WILL NOT RETRACT/RELEASE TO BE USED. BELT HAD BECOME JAMMED IN RETRACTOR. TAKING VEHICLE TO DEALER & MECHANIC WILL TRY TO REPAIR PROBLEM.
NHTSA complaint #868354 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
FRONT PASSENGER'S SIDE SEAT BELT DOESN'T LOCK. CONSUMER ISN'T ABLE TO BE RESTRAINED WHICH MAKES IT INCONVENIENT. DEALER SAID CONSUMER WAS RESPONSIBLE. DIDN'T HAVE A REASON WHY IT HAPPENED.
NHTSA complaint #866414 — an unverified report by a vehicle owner.