Owners have filed 36 complaints
about the 2004 Ford E-150 with NHTSA between 2004 and 2025.
The largest single group is the brakes.
Across this model's run it ranks 14 of 23 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 35
Against the median year of the Ford E-150. 50 means typical for this
model; 100 means roughly double.
Severity — 57
11.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 52
30% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
14.3%
1,000 – 9,999 miles
417.4%
10,000 – 24,999 miles
28.7%
25,000 – 49,999 miles
313.0%
50,000 – 74,999 miles
417.4%
75,000 – 99,999 miles
417.4%
100,000 – 149,999 miles
417.4%
150,000+ miles
14.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2004peak 4Jul 2025
NHTSA investigations into the 2004 Ford E-150
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP05005Opened 22 Sep 2005Closed 4 Jan 2006ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN A...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 74,000 milesPotosi, MO1 injured
POWER TRAIN
The contact owns a 2004 Ford F-150. The contact stated that while parked when the vehicle suddenly rolled backwards downhill the contact's son attempted to get into the vehicle to make it stop. The trailer's jackknife stopped the vehicle from going onto the road. The contact manually moved the vehicle back into their garage. The contact stated their son did receive injuries to their head, left or right leg (the contact was unsure of the exact leg), and their left or right arm (the contact was unsure of the exact arm). Medical attention was needed. The dealer was not contacted. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 74,000.
NHTSA complaint #11675913 — an unverified report by a vehicle owner.
Allenwood, NJCrash
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON JULY 25, 2005 AT @ 10:00AM [XXX] WAS OPERATING MY 2004 FORD EXPLORER XLT (4 DOOR) VIN NO.: [XXX]. SHE WAS INTENDING TO BACK OUT OF THE STONE DRIVEWAY OF HER RESIDENCE LOCATED AT [XXX].DUE TO IT BEING A STONE DRIVEWAY, IT IS HER PRACTICE TO INTIALLY PROCEED 1-2 FEET FORWARD, THEN PUT THE CAR IN REVERSE, SO AS TO NOT KICK UP ANY STONES. [XXX] PROCEEDED TO ENGAGE THE ACCELARATOR FOR THE PURPOSE OF TRAVELLING FORWARD 1-2 FEET. SHE THEN PUT HER FOOT ON THE BRAKE, WHILE PUTTING THE VEHICLE INTO REVERSE. ONCE SHE TOOK HER FOOT OFF OF THE BRAKE AND BEFORE SHE ENGAGED THE ACCELERATOR, THE EXPLORER SUDDENLY AND UNEXPECTEDLY SURGED BACKWARDS, OUT OF CONTROL. THE VEHICLE TRAVELLED OUT OF THE DRIVEWAY (@15-20 FT), THEN CONTINUED TO TRAVEL @75-100 FT. ACROSS THE STREET AND IMPACTED WITH A PARKED 4X4 TRUCK. DURING THIS TIME, [XXX] ATTEMPTED TO STOP THE VEHICLE BY PRESSING DOWN HARD ON THE BRAKE PEDAL. UNFORTUNATELY THIS DID NOT STOP THE VEHICLE IN MOTION. [XXX] THEN TRIED TO SHIFT THE CAR INTO NEUTRAL, WHICH DID NOT STOP THE VEHICLE, AS IT CONTINUED TO SURGE BACKWARDS, ACROSS THE STREET AND IMPACT WITH A PARKED 4X4 PICK-UP TRUCK. THIS IMPACT DID NOT SLOW DOWN THE EXPLORER, AS IT PROCEEDED TO FLIP THE PICK-UP TRUCK UPSIDE DOWN AND FINALLY CAME TO REST DIRECTLY ON TOP OF THE PICK-UP TRUCK WITH ALL FOUR WHEELS SPINNING AND THE ENGINE RACING. THE EXPLORER SUSTAINED @$6,000.00 IN PD AND IS BEING SERVICED BY SUPERIOR AUTO BODY/MANASQUAN, NJ. SUPERIOR AUTO BODY HAS CONTACTED FORD MOTOR COMPANY TO HAVE A SPECIALIST INVESTIGATE THE ACCELERATOR MALFUNCTION. THE EXPLORER MUST BE TAKEN TO FORD DEALERSHIP LOCATED AT 700 SHREWSBURY AVE., RED BANK, NJ. I AM AWAITING THE RESULTS OF THIS INVESTIGATION. UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10133539 — an unverified report by a vehicle owner.
at 14 milesGordonville, MOCrash1 injured
SERVICE BRAKES, AIR:ANTILOCK
WE PURCHASED OUR 2004 FORD EXPEDITION IN JULY, TOOK IT TO FLORIDA ON VACATION AND WHILE DRIVING ON THE INTERSTATE IT STARTED SHUDDERING. WHEN WE FINALLY GOT IT STOPPED (THE BRAKES JUST WOULDN'T WORK) WE CHECKED FOR A FLAT TIRE - NOTHING. THE NEXT OCCURANCE WAS THE FIRST WEEK OF SEPTEMBER, WE TOOK IT INOT THE DEALER, THEY FOUND A DIAGNOSTIC CODE AND DID SOMETHING TO IT. IT HAPPENED SEVERAL MORE TIMES. WE CONTINUED TO TAKE IT IN.. THEY SAID THEY COULDN'T FIND A DIAGNOSTIC CODE. ON MARCH 16TH, THE DAY BEFORE IT WAS SCHEDULED TO GO IN FOR THIS AGAIN, I DROVE OVER A ROUGH SPOT ON THE STREET, AND ONCE AGAIN, IT STARTED SHUDDERING. I IMMEDIATELY PUT THE BRAKES ON - I WAS STANDING ON THEM - TO NO AVAIL - A BLOCK AND A HALF AFTER IT STARTED SHUDDERING, AND EXCELLERATING, I HIT A TRUCK AND INJURED MY NECK. WHEN I CONTACTED FORD MOTOR COMPANY THE FIRST TIME, THEY BLEW ME OFF. THE SECOND TIME, THE GUY JUST ASKED WHY I CALLED AGAIN. I TOLD THEM SOME ONE WAS GOING TO GET KILLED, AND I WANTED THIS FIXED. AFTER TALKING TO SEVERAL FRIENDS, I FOUND OUT THAT SEVERAL OTHER PEOPLE HAVE EXPERIENCED THE SAME THING. THE SERVICE MANAGER AT THE DEALER ASKED FOR THE VIN NUMBERS OF THE OTHERS. I AM IN THE PROCESS OF GETTING THEM ALL FOR HIM. DUE TO THE LACK OF RESPONSE FROM FORD, I HAVE TURNED IT OVER TO AN ATTORNEY.
NHTSA complaint #10123708 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 74,000 milesPotosi, MO1 injured
POWER TRAIN
The contact owns a 2004 Ford F-150. The contact stated that while parked when the vehicle suddenly rolled backwards downhill the contact's son attempted to get into the vehicle to make it stop. The trailer's jackknife stopped the vehicle from going onto the road. The contact manually moved the vehicle back into their garage. The contact stated their son did receive injuries to their head, left or right leg (the contact was unsure of the exact leg), and their left or right arm (the contact was unsure of the exact arm). Medical attention was needed. The dealer was not contacted. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 74,000.
NHTSA complaint #11675913 — an unverified report by a vehicle owner.
at 176,000 milesQuakertown, PA
POWER TRAIN
VIBERATION IN REAR AND CLUNKING NOISR IN REAR WHEN STOPPING AT LIGHT THEN TAKING OF WHILE MAKING A RIGHT TURN
NHTSA complaint #10863242 — an unverified report by a vehicle owner.
at 117,000 milesAgawam, MA
ENGINE
2004 FORD 4.6L ENGINE: #2 SPARK PLUG EJECTED FROM CYLINDER HEAD. ~$700 TO REPAIR!!!
NHTSA complaint #10749051 — an unverified report by a vehicle owner.
at 50,000 milesSandy, OR
EXTERIOR LIGHTING
THERE ARE TONS OF DRIVERS ON PUBLIC ROADS USING OFF ROAD LED LIGHT BARS AND USING AMPLIFIED HID HEADLIGHTS. THEY ARE SO BRIGHT I HAVE TO BLOCK THE LIGHT WITH MY HANDS WHEN THEY DRIVE BY. I KNOW THIS IS ILLEGAL. IT IS TERRIBLY UNSAFE. WHY ARE THERE NOT LAWS BEING ENFORCED TO PREVENT THEIR USE ON THE STREET?
NHTSA complaint #10724084 — an unverified report by a vehicle owner.
at 131,876 milesHubert, NC
POWER TRAIN
AT THE POINT I REACH 40 MPH TRUCK SHIFTS TO NEUTRAL, HAVE TO PULL OVER SAFELY AND TAKE TRUCK OUT OF OVERDRIVE TO GET HOME. VERY DANGEROUS WHEN TRAVELING AT THAT RATE OF SPEED. DID SOME OF MY OWN INVESTIGATING AND FOUND MANY WEBSITE HAVE ANGRY PEOPLE WHO ALSO OWN SAME VEHICLES WITH VERY LOW MILEAGE. I SAW THE RANGE OF MILES BETWEEN 44,000 MILES TO 150,000 MILES. PLEASE REFER TO WWW.CARCOMPLAINTS.COM JUST TO START WITH, THERE ARE MANY OTHER WEBSITES FOR THIS MODEL YOU CAN SEE. PLEASE HELP.
NHTSA complaint #10712952 — an unverified report by a vehicle owner.
at 93,000 milesFort Recovery, OH
SUSPENSION
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE LOWER BALL JOINTS WERE CAUSING PREMATURE WEARING OF THE TIRES. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT END SPRINGS WERE COMPLETELY FRACTURED. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THERE WERE NO ACTIVE RECALLS REGARDING THE FAILURE AND DECLINED TO PROVIDE A REMEDY TO RESOLVE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000. UPDATED 05/05/14
NHTSA complaint #10579555 — an unverified report by a vehicle owner.
at 60,000 milesSanta ANA, CA
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THE FRONT PASSENGER'S SIDE WINDOW INDEPENDENTLY OPENED. THE FAILURE RECURRED SEVERAL MONTHS LATER ON THE REAR PASSENGER WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT BOTH WINDOW REGULATOR ASSEMBLIES WOULD NEED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10567423 — an unverified report by a vehicle owner.
at 118,000 milesTerra Haute, IN
ENGINE
TL* THE CONTACT OWNS A 2004 FORD E-150. THE CONTACT STATED THAT A PRIVATE MECHANIC ATTEMPTED TO REMOVE THE SPARK PLUGS BUT THEY WERE FUSED TO THE ENGINE. THE VEHICLE WAS EVENTUALLY REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 118,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10542912 — an unverified report by a vehicle owner.
at 79,964 milesLake Saint Louis, MO
POWER TRAIN
TODAY WAS DRIVING NORMALLY ON THE SIDE ROAD NOT TOWING & IN OVERDRIVE WHEN AROUND 40MPH THE OVERDRIVE DISENGAGED & STARTS REVVING LIKE IT'S IN NEUTRAL. I PULL OVER & PUT IT INTO PARK & THEN BACK INTO OVERDRIVE & START DRIVING ONCE AGAIN & SAME THING HAPPENED THREE TIMES. LUCKILY THERE WAS A SERVICE SHOP CLOSE. I TOOK THE TRUCK IN & THEY SAID TAKE IT TO A TRANSMISSION SHOP. HE ALSO SAID IT WAS FINE TO TAKE IT OUT OF OVERDRIVE & THAT WOULDN'T CAUSE IT TO DO THAT. SO, I TOOK IT OUT OF OVERDRIVE & IT DIDN'T MISS A BEAT. AFTER READING THE REVIEWS IT SEEMS TO BE AN ISSUE WITH THE OVERDRIVE SERVO RETAINING CLIP BREAKING. THIS IS BY FAR A MAJOR PROBLEM FORD NEEDS TO LOOK INTO THAT COULD POTENTIALLY PUT LIVES AT RISK. IF IT'S A BAD PART WHY NOT FIX THE PROBLEM IF THERE ARE HUNDREDS OF REPORTS ON THIS SAME EXACT ISSUE? I'VE BEEN A FORD OWNER ALL MY LIFE & AM TRULY SADDENED THAT THIS COULD POSSIBLY BE MY LAST FORD I EVER BUY AGAIN. I'M HOLDING FORD ACCOUNTABLE ON THIS & EVERYONE ELSE THAT HAS THE SAME ISSUE SHOULD DO THE SAME. IT'S A $2.50 PART, THAT'S ALL. & WHEN YOU BRING IT INTO FORD OR ANY OTHER TRANSMISSION SHOP THEY WANT TO DO A WHOLE REBUILD WHICH WILL COST THOUSANDS. WE GO BY THE SAYING BUILT IN AMERICA FOR A REASON & THAT'S NOT USING CRAP PARTS. BUILD IT RIGHT THE FIRST TIME & HAVE NO PROBLEMS. IF YOU START THROWING PARTS & BUBBLE GUMMING IT TO DEATH, THIS IS WHAT HAPPENS. FIX IT FORD! THERE ARE ENOUGH COMPLAINTS ON THIS ALREADY.
NHTSA complaint #10526410 — an unverified report by a vehicle owner.
at 85,000 milesMaplewood, MN
SERVICE BRAKES, HYDRAULIC
DURING THE WINTER MONTHS OUR 2004, FORD, E150, VAN HAS HAD OCCASIONAL YET COMPLETE BRAKE FAILURE SEVERAL TIMES. TYPICALLY, IT HAS HAPPENED WHEN IT WAS VERY COLD -10F AND TYPICALLY SLOWER SPEEDS 10-15MPH BUT TODAY IT WAS 30 F AND SPEEDS WERE 45-50 MPH AS WE WERE COMING DOWN A MOUNTAIN PASS IN COLORADO. WE ALMOST REAR ENDED A SEMI AND ALMOST TOOK ANOTHER CAR HEAD ON BUT THEY HAD MOVED INTO THE FAR LANE. BEFORE REACHING THE BRAKE FAILURE RUN OFF WE WERE ABLE TO DOWN SHIFT AND EVENTUALLY THE BRAKES CAME BACK TO COMPLETE WORKING ORDER. THE VAN HAS BEEN BROUGHT IN SEVERAL TIMES TO FORD DEALERSHIP AND EACH TIME SAME ANSWER, WE CAN'T REPRODUCE THE PROBLEM SO THEY HAVEN'T DONE ANYTHING.
NHTSA complaint #10390009 — an unverified report by a vehicle owner.
at 130,000 milesIndianapolis, IN
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 2004 FORD E-150. WHILE DRIVING 20 MPH THE CONTACT NOTICED THAT THE REAR PASSENGER DOOR HAD SUDDENLY OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE DOOR HINGES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 130000.
NHTSA complaint #10342014 — an unverified report by a vehicle owner.
at 49,000 milesPerryville, MO
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY 2004 F-150 HAS A WINDOW REGULATOR GO OUT FOR THE SECOND TIME THIS IS A REAL ISSUE IT IS A HAZARD TO MY CHILDREN AND A REAL BIG COST TO ME BEING 300 DOLLAR BOTH TIMES I HAD TO REPLACE IT NEED TO BE RECALLED WHAT A BIG DISAPPOINTMENT CAN YOU HELP ME IN THIS MATTER THANK YOU.
NHTSA complaint #10327234 — an unverified report by a vehicle owner.
at 70,000 milesFulton, MO
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVING DOWN INTERSTATE IN 2004 FORD F150 XLT WITH APPROX. 70K MILES AND INADVERTENTLY LOWERED REAR WINDOW. WHEN I WENT TO CLOSE THE WINDOW, I HEARD A LOUD CRACK AND REALIZED THAT THE WINDOW WAS NOT GOING BACK UP. AFTER PULLING OFF ONTO THE SHOULDER TO INSPECT WHAT HAD OCCURRED, I SAW THAT MY REAR WINDOW HAD DROPPED INTO THE DOOR. LUCKILY IT WAS NOT RAINING THAT DAY OR I WOULD HAVE HAD A BACK SEAT FULL OF WATER. I TOOK IT TO A LOCAL MECHANIC WHO SAID THAT FORD'S POWER WINDOW BRACKET REGULATOR, WHICH WAS CRACKED, IS ONE PIECE AND REQUIRED REPLACEMENT BY TAKING APART THE DOOR. $275 WAS SPENT TO FIX THE REAR WINDOW. I HAVE SEEN NUMEROUS COMPLAINTS REGARDING FORD'S WINDOWS. RIGHT NOW I CONSIDER MYSELF LUCKY THAT IT HAS ONLY HAPPEN TO ONE WINDOW, BUT I WON'T BE SURPRISED IF IT HAPPENS AGAIN SOON TO ANOTHER WINDOW SINCE IT APPEARS OTHERS HAVE HAD TWO OR THREE WINDOWS WITH THIS PROBLEM. IT APPEARS TO BE A MAJOR DEFECT THAT SHOULD BE RECALLED.
NHTSA complaint #10292850 — an unverified report by a vehicle owner.
at 76,875 milesLittleton, CO
SERVICE BRAKES, HYDRAULIC
REPEATED VEHICLE BRAKE FAILURE.
NHTSA complaint #10252853 — an unverified report by a vehicle owner.
Addison, IL
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 FORD E150. THE VEHICLE SPEED CONTROL SWITCH WAS DISCONNECTED APPROXIMATELY 6-8 MONTHS AGO. THE CONTACT SPOKE WITH FORD A COUPLE OF WEEKS AGO AND WAS INFORMED THAT THE PART FOR THE REPAIR WOULD NOT BE AVAILABLE FOR ANOTHER FOUR MONTHS. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 106,000.
NHTSA complaint #10228203 — an unverified report by a vehicle owner.
at 18,000 milesLakewood, CO
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 FORD E150. THE CONTACT STATED THAT THE BRAKES WERE INOPERABLE . THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE AND AS OF SPRADLEY BARR FORD JANUARY 7, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 57,650 AND FAILURE MILEAGE WAS 18,000. UPDATED 02-14-08 *BF THE CONSUMER STATED ONCE THE VEHICLE IS DRIVEN FOR 15 MINS. AND THEN PARKED. THE CONSUMER STATED ONCE DRIVING AGAIN BRAKES BECOME NON EXISTENCE. UPDATED 02/14/08
NHTSA complaint #10214091 — an unverified report by a vehicle owner.
Louisville, KY
SEAT BELTS
FOR THE LAST 3 MONTHS, MY SEAT BELT WARNING BEEP HAS BEEN ON WHETHER I HAVE MY SEAT BELT ON OR OFF. THE DEALER SHIP WHERE I BOUGHT THIS VAN, WHICH IS BILL COLLINS FORD, HAS NOT BEEN ABLE TO HELP WITH THIS PROBLEM. ALSO MY DVD PLAYER STOPPED WORKING AND THE 3 ROW SEAT BELT STRAP HAS BROKE OFF.
NHTSA complaint #10213172 — an unverified report by a vehicle owner.
Louisville, KY
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
FOR THE LAST 3 MONTHS, MY SEAT BELT WARNING BEEP HAS BEEN ON WHETHER I HAVE MY SEAT BELT ON OR OFF. THE DEALER SHIP WHERE I BOUGHT THIS VAN, WHICH IS BILL COLLINS FORD, HAS NOT BEEN ABLE TO HELP WITH THIS PROBLEM. ALSO MY DVD PLAYER STOPPED WORKING AND THE 3 ROW SEAT BELT STRAP HAS BROKE OFF.
NHTSA complaint #10213172 — an unverified report by a vehicle owner.
at 48,000 milesManassas, VA
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 FORD ECONOLINE E150. HE RECEIVED A SAFETY RECALL NOTIFICATION LETTER IN AUGUST 2007 ON THE FORD VEHICLE SPEED CONTROL. THE INFORMATION PROVIDED IN THE LETTER IS FRAUDULENT AND MISLEADING AND THE DEALER LEAD HIM TO BELIEVE THAT A REPAIR WAS GOING TO BE MADE DURING HIS APPOINTMENT. THE CONTACT WAS LATER INFORMED AFTER THE SWITCH WAS DISCONNECTED THAT THE PART WAS NOT AVAILABLE. HE HAS CALLED FORD EVERY MONTH SINCE RECEIVING THE NOTIFICATION IN AUGUST AND EVERY MONTH HE HAS BEEN TOLD THAT THE PARTS WOULD BE AVAILABLE THE FOLLOWING MONTH. HE HAS ALSO TRIED MORE THAN ONE FORD DEALERSHIP AND HE RECEIVED THE SAME RESPONSE. IF HE CANNOT HAVE HIS CAR REPAIRED THAT HE WOULD LIKE TO NEGOTIATE A REFUND. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 48,000. UPDATED 01/17/08 *BF UPDATED 01/17/08
NHTSA complaint #10212965 — an unverified report by a vehicle owner.
Dunedin, FL
SERVICE BRAKES, HYDRAULIC
BOLTS FALLING OFF OF BRAKES THAT HOLD CALIPER ON. I HAVE A TOTAL OF 12 2004 FORD E-150 AND 1 2004 FORD EXPEDITION. 3 OF MY E-250'S AND THE EXPEDITION HAS ALL HAD THIS HAPPEN TO THEM. WHAT HAPPENS IS THAT IT SOUNDS LIKE THE BRAKE PADS ARE WORN DOWN TO METAL ON METAL, WHEN BRAKES WERE CHECKED FOR THE PROBLEM, THE BOLT HAD COME LOOSE AND WAS CAUSING THE CALIPER TO RUB AGAINST THE RIM.
NHTSA complaint #10189892 — an unverified report by a vehicle owner.
at 37,000 milesLaurel, NY
WHEELS:LUGS/NUTS/BOLTS/STUDS
I WAS DRIVING DOWN INTERSTATE 91 IN MASS. DOING 65 MILES PER HOUR AND EVERYTHING WAS FINE UNTIL I FELT A SLIGHT VIBRATION AND WITH NO WARNING MY REAR RIGHT WHEEL JUST SNAPPED OFF. I WAS LUCKY TO BE ABLE TO STOP THE VEHICLE AND KEEP IT FROM ROLLING OVER OR CREATING A PILE UP OF TRAFFIC. WHEN I HAD GOTTEN OUT TO LOOK I FOUND THAT ALL 5 LUGS WERE SNAPPED OFF AND BROKEN. THERE HAS TO BE SOME SORT OF DEFECT WITH THESE BOLTS. MY FEAR IS THAT SOMEONE ELSE MAY GET KILLED. NOW I AM IN A PROCESS OF TRYING TO HAVE IT REPAIRED AND EVERYONE INCLUDING FORD IS PASSING THE BLAME ON SOMEONE ELSE. PLEASE HELP ME.
NHTSA complaint #10183001 — an unverified report by a vehicle owner.
Independence, OH
WHEELS:LUGS/NUTS/BOLTS/STUDS
CONSUMER 2004 FORD E150 WHEEL CAME OFF. LUG NUTS BROKE. *TS
NHTSA complaint #10146432 — an unverified report by a vehicle owner.
at 19,800 milesPittsfield, MA
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHEN DRIVING ON A HIGHWAY WITH THE VEHICLE SPEED CRUISE CONTROL ON, THE COMPONENT WILL SHUT OFF WITHOUT WARNING. I HAVE BROUGHT THE AUTO BACK TO THE DEALER TWICE WITH THIS COMPLAINT, BOTH TIMES I WAS TOLD THAT THE PROBLEM WAS FIXED. BOTH TIMES THE COMPONENT FAILED AGAIN WHILE IN USE. I WILL BE BRINGING THE AUTO IN TO THE DEALER AGAIN IN TWO DAYS FOR THE SAME REPAIR. I SEE THAT FORD MOTORS HAS BEEN AWARE OF THIS PROBLEM PUBLICLY SINCE OCT. 01, 2004.
NHTSA complaint #10143820 — an unverified report by a vehicle owner.
Allenwood, NJCrash
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON JULY 25, 2005 AT @ 10:00AM [XXX] WAS OPERATING MY 2004 FORD EXPLORER XLT (4 DOOR) VIN NO.: [XXX]. SHE WAS INTENDING TO BACK OUT OF THE STONE DRIVEWAY OF HER RESIDENCE LOCATED AT [XXX].DUE TO IT BEING A STONE DRIVEWAY, IT IS HER PRACTICE TO INTIALLY PROCEED 1-2 FEET FORWARD, THEN PUT THE CAR IN REVERSE, SO AS TO NOT KICK UP ANY STONES. [XXX] PROCEEDED TO ENGAGE THE ACCELARATOR FOR THE PURPOSE OF TRAVELLING FORWARD 1-2 FEET. SHE THEN PUT HER FOOT ON THE BRAKE, WHILE PUTTING THE VEHICLE INTO REVERSE. ONCE SHE TOOK HER FOOT OFF OF THE BRAKE AND BEFORE SHE ENGAGED THE ACCELERATOR, THE EXPLORER SUDDENLY AND UNEXPECTEDLY SURGED BACKWARDS, OUT OF CONTROL. THE VEHICLE TRAVELLED OUT OF THE DRIVEWAY (@15-20 FT), THEN CONTINUED TO TRAVEL @75-100 FT. ACROSS THE STREET AND IMPACTED WITH A PARKED 4X4 TRUCK. DURING THIS TIME, [XXX] ATTEMPTED TO STOP THE VEHICLE BY PRESSING DOWN HARD ON THE BRAKE PEDAL. UNFORTUNATELY THIS DID NOT STOP THE VEHICLE IN MOTION. [XXX] THEN TRIED TO SHIFT THE CAR INTO NEUTRAL, WHICH DID NOT STOP THE VEHICLE, AS IT CONTINUED TO SURGE BACKWARDS, ACROSS THE STREET AND IMPACT WITH A PARKED 4X4 PICK-UP TRUCK. THIS IMPACT DID NOT SLOW DOWN THE EXPLORER, AS IT PROCEEDED TO FLIP THE PICK-UP TRUCK UPSIDE DOWN AND FINALLY CAME TO REST DIRECTLY ON TOP OF THE PICK-UP TRUCK WITH ALL FOUR WHEELS SPINNING AND THE ENGINE RACING. THE EXPLORER SUSTAINED @$6,000.00 IN PD AND IS BEING SERVICED BY SUPERIOR AUTO BODY/MANASQUAN, NJ. SUPERIOR AUTO BODY HAS CONTACTED FORD MOTOR COMPANY TO HAVE A SPECIALIST INVESTIGATE THE ACCELERATOR MALFUNCTION. THE EXPLORER MUST BE TAKEN TO FORD DEALERSHIP LOCATED AT 700 SHREWSBURY AVE., RED BANK, NJ. I AM AWAITING THE RESULTS OF THIS INVESTIGATION. UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10133539 — an unverified report by a vehicle owner.
Brookline, MO
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PURCHASED A NEW 2004 FORD E 150 VAN. SIDE ENTRY DOORS DO NOT SHUT CORRECTLY. WHEN DRIVING, THE DOORS RATTLE, INDICATING THEY ARE NOT LATCHING CORRECTLY. I AM CONCERNED ABOUT THE SAFETY OF PASSENGERS AND THE POSSIBILITY OF THE DOORS COMING OPEN. CONTACTED FORD MOTOR COMPANY AND WAS TOLD THEY WERE AWARE OF THE PROBLEM AND THEY WOULD LET ME KNOW WHEN A FIX WAS AVAILABLE. THEY PLACED TAPE ON THE INSIDE OF THE DOOR JAMS TO FORCE THE DOORS TOGETHER. I HAVE SINCE CONTACTED AN ATTORNEY AND QUIT DRIVING THE VEHICLE FOR THE PAST YEAR AS I WAITED FOR THE FIX FROM FORD. AFTER 12 MONTHS THERE HAVE BEEN NO AUTHORIZED FIXES FROM FORD MOTOR COMPANY. I DID NOT KNOW I COULD SUBMIT THIS TO YOU UNTIL TODAY WHEN A NEWS CAST MADE ME AWARE OF YOUR WEB SITE.
NHTSA complaint #10131706 — an unverified report by a vehicle owner.