Owners have filed 971 complaints
about the 2018 Ford Ecosport with NHTSA between 2018 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 1 of 5 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 98
Against the median year of the Ford Ecosport. 50 means typical for this
model; 100 means roughly double.
Severity — 27
5.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 26
15% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Pump
733.3%
Body
523.8%
Turbo/Supercharger
314.3%
Pump
29.5%
Seals/Gaskets
14.8%
Warning
14.8%
Bulbs
14.8%
Compressor
14.8%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
123.8%
1,000 – 9,999 miles
92.8%
10,000 – 24,999 miles
103.2%
25,000 – 49,999 miles
5918.6%
50,000 – 74,999 miles
11736.9%
75,000 – 99,999 miles
7323.0%
100,000 – 149,999 miles
3410.7%
150,000+ miles
30.9%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2018 Ford EcoSport 4 DR AWD
19.1% risk
2018 Ford EcoSport 4 DR FWD
20.4% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2018peak 61Sep 2026
Recalls on the 2018 Ford Ecosport
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
23V905000
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Risk: A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.
18V312000
EQUIPMENT:OTHER:LABELS
Ford Motor Company (Ford) is recalling certain 2018 Ford Ecosport vehicles sold in the United States Federal Territiories. These vehicles were shipped with the European brake reservoir pictogram cap label and the European English language owner's manual kits. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Risk: Owners could be confused by the incorrect label on the brake fluid cap, potentially causing them to replace the brake fluid with an incorrect fluid which could affect brake performance, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20237047,164 units in Canada
Engine
Issue: On certain vehicles, the engine oil pump tensioner and/or the engine oil pump drive belt could fail and cause a loss of engine oil pressure. If this happens, the engine could fail and cause a loss of power to the wheels and a loss of power braking assist. Note: This recall only affects vehicles equipped with a 1.0L engine. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. A loss of power brakes can cause an increase in brake pedal force and lead to an increase in stopping distance. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the oil pump drive belt tensioner assembly. The dealer will also replace the oil pump drive belt.
Reports where the owner recorded a crash, a fire, an injury or a death.
Stowe, PACrash3 injured
POWER TRAIN
What component or system failed or malfunctioned, and is it available for inspection upon request? The braking system failed, preventing the vehicle from stopping properly. The vehicle is currently at a tow yard and is available for inspection upon request. How was your safety or the safety of others put at risk? Because the brakes failed, I was unable to stop at a traffic light. The vehicle entered oncoming traffic and was involved in a collision, placing my safety and the safety of other motorists at risk. Has the problem been reproduced or confirmed by a dealer or independent service center? No. I previously took the vehicle to the dealership several times for misfire and powertrain-related issues. The dealership was unable to identify the underlying problem and advised that the spark plugs were not tightened properly. Similar issues have occurred multiple times over the past few years. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle is currently at a tow yard and is awaiting inspection by the insurance company. Additional inspections may be conducted as part of the claim investigation. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes. Warning lights appeared earlier this week, and I brought the vehicle to the dealership for diagnosis. The dealership was unable to determine the cause of the warnings. I picked up the vehicle on June 11, 2026. On June 12, 2026, the brakes failed, resulting in the accident.
NHTSA complaint #11743832 — an unverified report by a vehicle owner.
Stowe, PACrash3 injured
SERVICE BRAKES
What component or system failed or malfunctioned, and is it available for inspection upon request? The braking system failed, preventing the vehicle from stopping properly. The vehicle is currently at a tow yard and is available for inspection upon request. How was your safety or the safety of others put at risk? Because the brakes failed, I was unable to stop at a traffic light. The vehicle entered oncoming traffic and was involved in a collision, placing my safety and the safety of other motorists at risk. Has the problem been reproduced or confirmed by a dealer or independent service center? No. I previously took the vehicle to the dealership several times for misfire and powertrain-related issues. The dealership was unable to identify the underlying problem and advised that the spark plugs were not tightened properly. Similar issues have occurred multiple times over the past few years. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle is currently at a tow yard and is awaiting inspection by the insurance company. Additional inspections may be conducted as part of the claim investigation. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes. Warning lights appeared earlier this week, and I brought the vehicle to the dealership for diagnosis. The dealership was unable to determine the cause of the warnings. I picked up the vehicle on June 11, 2026. On June 12, 2026, the brakes failed, resulting in the accident.
NHTSA complaint #11743832 — an unverified report by a vehicle owner.
Sacramento, CACrash
ENGINE
While driving toward the freeway on January 16, 2026, I pressed my brakes and the vehicle failed to slow or stop. Instead, the vehicle accelerated. I reacted quickly to avoid a head-on collision but was involved in a crash. When pressing on my brakes there were audible sounds from from my hood. As if my car wanted to stop but wouldn’t. My engine previously failed for the same reason. When the second and third decal came out I called my local dealership. After my last oil change my car began to show show signs of concern. I emails and called the dealership, I brought my car in however they had no one to work on my car and wouldn’t offer a rental. Told me as long as my car is drivable I’ll be fine. This vehicle has an open recall related to engine/performance defects. History includes: Complete engine failure in 2024 (vehicle retained for two months). Recurring symptoms reported to dealership. Check engine light illuminated; dealership advised vehicle was safe to drive. Vehicle retained again without repair completion. No technician availability; recall repair not completed before crash. I relied on dealership assurances that the vehicle was safe. This defect creates a serious risk of unintended acceleration and loss of braking control. I am concerned other drivers may face similar danger. I am requesting investigation into recall effectiveness and manufacturer handling of repair delays.
NHTSA complaint #11719250 — an unverified report by a vehicle owner.
Sacramento, CACrash
SERVICE BRAKES
While driving toward the freeway on January 16, 2026, I pressed my brakes and the vehicle failed to slow or stop. Instead, the vehicle accelerated. I reacted quickly to avoid a head-on collision but was involved in a crash. When pressing on my brakes there were audible sounds from from my hood. As if my car wanted to stop but wouldn’t. My engine previously failed for the same reason. When the second and third decal came out I called my local dealership. After my last oil change my car began to show show signs of concern. I emails and called the dealership, I brought my car in however they had no one to work on my car and wouldn’t offer a rental. Told me as long as my car is drivable I’ll be fine. This vehicle has an open recall related to engine/performance defects. History includes: Complete engine failure in 2024 (vehicle retained for two months). Recurring symptoms reported to dealership. Check engine light illuminated; dealership advised vehicle was safe to drive. Vehicle retained again without repair completion. No technician availability; recall repair not completed before crash. I relied on dealership assurances that the vehicle was safe. This defect creates a serious risk of unintended acceleration and loss of braking control. I am concerned other drivers may face similar danger. I am requesting investigation into recall effectiveness and manufacturer handling of repair delays.
NHTSA complaint #11719250 — an unverified report by a vehicle owner.
Sacramento, CACrash
FUEL/PROPULSION SYSTEM
While driving toward the freeway on January 16, 2026, I pressed my brakes and the vehicle failed to slow or stop. Instead, the vehicle accelerated. I reacted quickly to avoid a head-on collision but was involved in a crash. When pressing on my brakes there were audible sounds from from my hood. As if my car wanted to stop but wouldn’t. My engine previously failed for the same reason. When the second and third decal came out I called my local dealership. After my last oil change my car began to show show signs of concern. I emails and called the dealership, I brought my car in however they had no one to work on my car and wouldn’t offer a rental. Told me as long as my car is drivable I’ll be fine. This vehicle has an open recall related to engine/performance defects. History includes: Complete engine failure in 2024 (vehicle retained for two months). Recurring symptoms reported to dealership. Check engine light illuminated; dealership advised vehicle was safe to drive. Vehicle retained again without repair completion. No technician availability; recall repair not completed before crash. I relied on dealership assurances that the vehicle was safe. This defect creates a serious risk of unintended acceleration and loss of braking control. I am concerned other drivers may face similar danger. I am requesting investigation into recall effectiveness and manufacturer handling of repair delays.
NHTSA complaint #11719250 — an unverified report by a vehicle owner.
at 24,000 milesNorth Olmsted, NHCrash
AIR BAGS
The contact owned a 2018 Ford EcoSport. The contact stated that while her son was driving at 35 mph, he attempted to avoid a dog in the road, swerved into the oncoming lane of a two-lane road, and then crashed into a fence. During the failure, the contact lost control of the vehicle. The air bags did not deploy. A police report was filed. No injuries were sustained, and medical attention was not required. The vehicle was towed to an impound lot and deemed totaled. The contact received a notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING), the VIN was included, and the contact associated the failure with the recall consequence. The manufacturer was not notified of the failure. The approximate failure mileage was 24,000.
NHTSA complaint #11683747 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Yulee, FL
ENGINE
While having oil changed at the Ford dealership, I was told there was a small oil leak. I made an appt for a diagnostic test for the following week. I was told the diagnostic test showed a cracked valve cover. I had it repaired while they had the vehicle.
NHTSA complaint #11761983 — an unverified report by a vehicle owner.
Ault, CO
POWER TRAIN
I have had issues in the past with the transmission of this car for the past few months, it initially started to give me issues around 49k miles in this car, so I got it flushed out by a mechanic and it ran fine for a few months. Just a few days ago, I was headed home and my transmission went completely out as I was about to enter a state highway and I had to pull over into a neighborhood to get it towed. I had to send it over to my mechanic again, and he said the transmission is completely done for. My car could've almost went out on me completely if I kept pushing it, but I knew it was a hazard. I've heard from multiple other sources as I checked online to see if this was an issue with other Ecosports as well, and it seems like there's multiple complaints of this issue. I had no idea this car had an issue, at there was no warning light or anything indicating there was something wrong with it, until I noticed the acceleration wasn't quite right.
NHTSA complaint #11761477 — an unverified report by a vehicle owner.
Oklahoma City, OK
ENGINE
1.0L EcoBoost suffered a repeat failure following Recall 23S64, Metro Ford of OKC confirmed in writing that prior dealer workmanship caused the failure, and Ford Corporate (Case # CXH-08846832) is completely unresponsive, leaving the vehicle inoperable and unsafe.
NHTSA complaint #11761274 — an unverified report by a vehicle owner.
Randolph, NJ
POWER TRAIN
I had a Purge valve put in about a year ago and was told that that was the problem for my gas gauge going completely to empty while driving and losing power while driving
NHTSA complaint #11759879 — an unverified report by a vehicle owner.
Randolph, NJ
ELECTRICAL SYSTEM
I had a Purge valve put in about a year ago and was told that that was the problem for my gas gauge going completely to empty while driving and losing power while driving
NHTSA complaint #11759879 — an unverified report by a vehicle owner.
Randolph, NJ
FUEL/PROPULSION SYSTEM
I had a Purge valve put in about a year ago and was told that that was the problem for my gas gauge going completely to empty while driving and losing power while driving
NHTSA complaint #11759879 — an unverified report by a vehicle owner.
at 71,000 milesAmboy, IN
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the failure occurred a year after the recall repair was performed. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the residence and then to the dealer, where it was determined that the engine and turbocharger needed to be replaced due to internal bearing failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 71,000.
NHTSA complaint #11756562 — an unverified report by a vehicle owner.
Kansas City, KS
ENGINE
On XXX, my 2018 Ford EcoSport experienced a sudden loss of engine oil pressure and loss of power while driving on [XXX], consistent with the failure mode described in Ford Safety Recall 23S64 / NHTSA Recall 23V905 (engine oil pump drive belt tensioner arm fracture and/or oil pump drive belt degradation). The vehicle lost motive power on a public highway and had to be towed to Olathe Ford Lincoln, Olathe, KS for repair. The dealer has confirmed the failure is covered under this recall, but has stated repair parts are backordered with an estimated repair time of 2–3 months. I am filing this complaint to document that the defect described in this recall has actually manifested in my vehicle — a loss of engine power on a highway — which per Ford's own notice also results in loss of the mechanical vacuum pump required for power brake assist, creating a serious crash risk. I am requesting NHTSA log this incident against Recall 23V905 and evaluate whether a 2–3 month repair timeline meets the "reasonable time" remedy standard under 49 U.S.C. § 30120. I also did not receive and notice of the recall before the event occured, so that I could be proactive with the repair before the dangerous situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11754007 — an unverified report by a vehicle owner.
at 106,000 milesOak Lawn, IL
ENGINE
The contact owns a 2018 Ford EcoSport. The contact stated that while driving 55 MPH, there was an abnormal knocking sound coming from the engine, and the vehicle lost automotive power. The contact stated that while slowing down, the RPM became extremely elevated, and the low oil pressure warning light remained illuminated. The vehicle failed to accelerate, and the contact pulled over into a nearby parking lot and parked the vehicle. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 106,000.
NHTSA complaint #11751843 — an unverified report by a vehicle owner.
Central City, KY
POWER TRAIN
There was a recall on these cars do to timing chain issues but mine was not in the recall with the others but ones not in recall are having same issues. Car is a ticking time bomb I want fixed under the recall.
NHTSA complaint #11748439 — an unverified report by a vehicle owner.
Stowe, PACrash3 injured
POWER TRAIN
What component or system failed or malfunctioned, and is it available for inspection upon request? The braking system failed, preventing the vehicle from stopping properly. The vehicle is currently at a tow yard and is available for inspection upon request. How was your safety or the safety of others put at risk? Because the brakes failed, I was unable to stop at a traffic light. The vehicle entered oncoming traffic and was involved in a collision, placing my safety and the safety of other motorists at risk. Has the problem been reproduced or confirmed by a dealer or independent service center? No. I previously took the vehicle to the dealership several times for misfire and powertrain-related issues. The dealership was unable to identify the underlying problem and advised that the spark plugs were not tightened properly. Similar issues have occurred multiple times over the past few years. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle is currently at a tow yard and is awaiting inspection by the insurance company. Additional inspections may be conducted as part of the claim investigation. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes. Warning lights appeared earlier this week, and I brought the vehicle to the dealership for diagnosis. The dealership was unable to determine the cause of the warnings. I picked up the vehicle on June 11, 2026. On June 12, 2026, the brakes failed, resulting in the accident.
NHTSA complaint #11743832 — an unverified report by a vehicle owner.
Stowe, PACrash3 injured
SERVICE BRAKES
What component or system failed or malfunctioned, and is it available for inspection upon request? The braking system failed, preventing the vehicle from stopping properly. The vehicle is currently at a tow yard and is available for inspection upon request. How was your safety or the safety of others put at risk? Because the brakes failed, I was unable to stop at a traffic light. The vehicle entered oncoming traffic and was involved in a collision, placing my safety and the safety of other motorists at risk. Has the problem been reproduced or confirmed by a dealer or independent service center? No. I previously took the vehicle to the dealership several times for misfire and powertrain-related issues. The dealership was unable to identify the underlying problem and advised that the spark plugs were not tightened properly. Similar issues have occurred multiple times over the past few years. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle is currently at a tow yard and is awaiting inspection by the insurance company. Additional inspections may be conducted as part of the claim investigation. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes. Warning lights appeared earlier this week, and I brought the vehicle to the dealership for diagnosis. The dealership was unable to determine the cause of the warnings. I picked up the vehicle on June 11, 2026. On June 12, 2026, the brakes failed, resulting in the accident.
NHTSA complaint #11743832 — an unverified report by a vehicle owner.
Robinson, IL
UNKNOWN OR OTHER
Safety defect involves an extreme structural hazard caused by the improper execution and assembly of components under open Federal Safety Recall Campaign 23V905 (Ford Recall 23S64) on a 2018 Ford EcoSport.The vehicle previously underwent the authorized interim engine replacement mandated by Safety Recall 23S64. Following a recent diagnosis by certified technicians to investigate severe vehicle noise, it was discovered that all but one of the main front engine subframe (cradle) bolts are completely missing from the vehicle.The front subframe must be completely dropped and reinstalled to execute this specific recall's interim repair. The missing hardware is a direct result of critical structural fasteners being left loose or entirely uninstalled during the official recall service.As a direct consequence of the detached subframe shifting dynamically while driving, the vehicle has suffered severe structural and tire damage and tracking misalignment. The vehicle has been officially deemed entirely unroadworthy and unsafe to drive due to an imminent risk of structural collapse or catastrophic steering and control failure.The consumer is currently facing a refusal of accountability regarding this safety failure. The manufacturer's customer service division is classifying this severe hazard as a localized dealership workmanship dispute rather than a critical failure of federal safety recall integrity, leaving an unsafe, recalled vehicle unaddressed and grounding the consumer.
NHTSA complaint #11743321 — an unverified report by a vehicle owner.
Denham Springs, LA
ENGINE AND ENGINE COOLING
See attached document for complaint.
NHTSA complaint #11740421 — an unverified report by a vehicle owner.
Winchester, VA
ENGINE
Bought in Dec 2022, in February engine seized due to oil pressure issues, was told it needed a new engine. In communications with Ford, they were aware of issue, but it was not a recall issue at that time. I believe that if this issue occurred before recall, that they were replacing these parts with ones known to be faulty. Approximately, 60,000 miles later, I am dealing with the same issue that I did in 2023. I was without a vehicle for over 6 weeks in February 2023 . On Saturday, May 16, 2026, my daughter was driving on interstate 81 in Virginia when the engine once again seized. I took my vehicle to a Ford dealership in Aptil 2025 to see if the recall had been satisfied with the 2023 repair, they assured me that it had been satisfied. I would have gotten my vehicle in for the recall if I wasn't lied to, and my daughter would have not had to gone through that ordeal had I not been lied too. Also, when talking with Ford in 2023, I asked if they knew about these problems with the oil pressure why it wasn't in recall status, they told me because no lives had been lost due to the issue
NHTSA complaint #11738826 — an unverified report by a vehicle owner.
Mckinney, TX
VEHICLE SPEED CONTROL
My vehicle experiences a loss of power while driving. The vehicle will unexpectedly lose acceleration and power during normal driving conditions, including when merging or driving in traffic. This creates a serious safety concern because the vehicle does not respond properly when attempting to accelerate. The issue occurs intermittently but repeatedly and makes it difficult and unsafe to drive, especially at higher speeds or in traffic situations. Ford has declined financial assistance for repair due to mileage and vehicle age, and no resolution has been provided. This issue creates a safety risk while operating the vehicle, as it may suddenly lose power without warning in traffic.
NHTSA complaint #11734254 — an unverified report by a vehicle owner.
Mckinney, TX
ELECTRICAL SYSTEM
My vehicle experiences a loss of power while driving. The vehicle will unexpectedly lose acceleration and power during normal driving conditions, including when merging or driving in traffic. This creates a serious safety concern because the vehicle does not respond properly when attempting to accelerate. The issue occurs intermittently but repeatedly and makes it difficult and unsafe to drive, especially at higher speeds or in traffic situations. Ford has declined financial assistance for repair due to mileage and vehicle age, and no resolution has been provided. This issue creates a safety risk while operating the vehicle, as it may suddenly lose power without warning in traffic.
NHTSA complaint #11734254 — an unverified report by a vehicle owner.
Mckinney, TX
ENGINE
My vehicle experiences a loss of power while driving. The vehicle will unexpectedly lose acceleration and power during normal driving conditions, including when merging or driving in traffic. This creates a serious safety concern because the vehicle does not respond properly when attempting to accelerate. The issue occurs intermittently but repeatedly and makes it difficult and unsafe to drive, especially at higher speeds or in traffic situations. Ford has declined financial assistance for repair due to mileage and vehicle age, and no resolution has been provided. This issue creates a safety risk while operating the vehicle, as it may suddenly lose power without warning in traffic.
NHTSA complaint #11734254 — an unverified report by a vehicle owner.
Trevorton, PA
UNKNOWN OR OTHER
Shifting into and out of first gear causing the front end to slam down almost sending my daughter and myself threw the windshield. It clunks and slams into gears causing the car to buck, shaking when trying to start moving.
NHTSA complaint #11733203 — an unverified report by a vehicle owner.
Murrells Inlet, SC
SUSPENSION
When I realized there was a recall, I could not get in right away due to the fact that parts were on back order. I finally got in at Tidelands Ford in Pawleys. They had my vehicle for two weeks and said it was repaired. I knew immediately it wasn’t driving right and the engine was loud. I told the service manager about it who had the tech look at it and he said he reconnected something and the sound went away for the moment, but the engine has not run the same since. The transmission slips and jumps, at one point I almost ran in the back of someone. The engine has been smoking. I took it back and they called me and told me that they repaired a “oil gasket” and that solved the problem. However, as I stated before, the transmission is not operating correctly and is dangerously to drive.
NHTSA complaint #11733464 — an unverified report by a vehicle owner.
Murrells Inlet, SC
ELECTRICAL SYSTEM
When I realized there was a recall, I could not get in right away due to the fact that parts were on back order. I finally got in at Tidelands Ford in Pawleys. They had my vehicle for two weeks and said it was repaired. I knew immediately it wasn’t driving right and the engine was loud. I told the service manager about it who had the tech look at it and he said he reconnected something and the sound went away for the moment, but the engine has not run the same since. The transmission slips and jumps, at one point I almost ran in the back of someone. The engine has been smoking. I took it back and they called me and told me that they repaired a “oil gasket” and that solved the problem. However, as I stated before, the transmission is not operating correctly and is dangerously to drive.
NHTSA complaint #11733464 — an unverified report by a vehicle owner.
Murrells Inlet, SC
ENGINE
When I realized there was a recall, I could not get in right away due to the fact that parts were on back order. I finally got in at Tidelands Ford in Pawleys. They had my vehicle for two weeks and said it was repaired. I knew immediately it wasn’t driving right and the engine was loud. I told the service manager about it who had the tech look at it and he said he reconnected something and the sound went away for the moment, but the engine has not run the same since. The transmission slips and jumps, at one point I almost ran in the back of someone. The engine has been smoking. I took it back and they called me and told me that they repaired a “oil gasket” and that solved the problem. However, as I stated before, the transmission is not operating correctly and is dangerously to drive.
NHTSA complaint #11733464 — an unverified report by a vehicle owner.
Bakersfield, CA
FUEL/PROPULSION SYSTEM
After fueling, codes P0496 will show and car will not start or struggle to start. Stalling when on freeway and rough idle. My vehicle shut off on the freeway causing me to almost crash and had to stop immediatly. In my investigation, it seems I am not the only one suffering this issue. I am on my 2nd engine replacement from the original recall as well.
NHTSA complaint #11727824 — an unverified report by a vehicle owner.
Katy, TX
UNKNOWN OR OTHER
I was at stop light went to take my foot off brake to go when light was green car shut completely off. I quickly put hazard lights on then put car in park to restart car. Lucky car didn’t rear in me. Safety recall •Vehicle shuts off in traffic •Unsafe to drive •Loss of wages •No transportation provided •Second recall with long delay
NHTSA complaint #11727127 — an unverified report by a vehicle owner.
at 220,938 milesLos Lunas, NM
ENGINE
The contact owns a 2018 Ford EcoSport. The contact stated that after having the engine replaced in 2023 and being reimbursed following a subsequent recall, the vehicle experienced engine failure. The contact stated that while the official fix was released, the replacement engine that was installed in the vehicle was not equipped with the official fix. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 220,938.
NHTSA complaint #11726730 — an unverified report by a vehicle owner.
