10 of the
778 complaints about the 2010 Ford Edge are about the
seats — 1% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
71,145 miles.
The front driver seat belt has been fraying to the point that there’s only about 1/2” of belt left to hold it together. It’s frayed above the buckle so if I was to hit anything & depending on the belt to save my life I’m screwed bc it’ll just snap. I’ve contacted ford who refuses to replace it under warranty bc it’s been over 6yrs which is wrong bc it is a genuine ford motor craft part and peoples safety and lives depend on the seatbelt to save lives. It shouldn’t only be under warranty for a limited amount of time if it’s an original ford part. So bc ford has discontinued all parts and belts for the front driver’s side I can’t find a replacement for under $200! So this is deadly and I’m not sure what led to this level of fraying other than the mechanical device it winds up in. I always wear my belt and never has it been in the door or anything so I’m not sure what caused this horrible problem but it’s even worse ford refuses to replace it. I drive a 2010 edge se fwd it has only 88k miles and has barely been driven and one owner. I’ve looked online and seen that a lot of fords have had recalled seat belts. I believe this needs to be a recall especially considering all the front driver’s seat belts on ford have been discontinued and they don’t offer any other brand of replacement. How can they expect to ensure the safety of the driver of the car if they don’t have a lifetime replacement warranty on the actual belt itself or even offer a replacement for a decent price or a replacement at all for that matter considering all have been discontinued that tells me they weren’t that secure to begin with if they aren’t even available.
NHTSA complaint #11704627 — an unverified report by a vehicle owner.
at 128,058 milesLitchfield, MN
SEATS
DRIVER SEAT ROCKS BACK WHEN ACCELERATING.
NHTSA complaint #11319599 — an unverified report by a vehicle owner.
at 134,000 milesBroken Arrow, OK
SEATS
THE SEAT FIRST STARTED ROCKING A BIT. THEN THIS EVENING I GET IN THE VEHICLE AND IT SINKS TO THE FLOOR AND SOUNDS LIKE IT HAS STRIPPED GEARS. IT HAS A POWER SEAT AND IT WILL NOT MOVE IT
NHTSA complaint #11170872 — an unverified report by a vehicle owner.
at 63,292 milesSioux Falls, SD
SEATS
2010 EDGE BOUGHT NEW. POWER DRIVER SEAT STARTED ROCKING AND WAS GETTING WORSE WHEN I TOOK IT TO DEALERSHIP WHERE I BOUGHT IT AND WAS TOLD THAT THERE WERE TWO RIVETS THAT WERE BAD. I WAS TOLD THAT AT SOME POINT THEY WOULD FAIL AND IT WOULD BE A SAFETY ISSUE SO I HAD IT REPAIRED FOR $1084. TURNS OUT IT IS A KNOWN PROBLEM. I'VE BEEN BUYING FORDS SINCE 1994 BUT I'M FEELING KINDA STUPID NOW.
NHTSA complaint #11097185 — an unverified report by a vehicle owner.
at 85,000 milesLittle Chute, WI
SEATS
WHEN USING BRAKES THE DRIVERS SEAT WILL ROCK FORWARD. WHEN ACCELERATING THE DRIVERS SEAT WILL ROCK BACK.
NHTSA complaint #11014145 — an unverified report by a vehicle owner.
at 78,999 milesLynn, MA
SEATS
TAKATA RECALL - THE 2010 FORD EDGE HAS A FLAW WITH THE SEAT TRACK. THE VEHICLE SEAT TRACK APPEARS TO BE STRETCHED OPEN OVER PROLONGED USE AND BEGINS TO ROCK BACK AND FORTH WITH ACCELERATING AND BRAKING. THIS CONCERN IS THE SEAT TRACK MAY STRETCH TO A POINT WHERE IT WILL SEPARATE FROM BASE AND TRACK IN A MOTOR VEHICLE CRASH. I'VE ALSO DISCOVERED THROUGH ON LINE CHECKS THAT THIS IS A COMMON PROBLEM WITH FORD EDGE, EXPLORER AND SEVERAL OTHER VEHICLES FORD MANUFACTURES.
NHTSA complaint #10979608 — an unverified report by a vehicle owner.
at 55,000 milesBuena Park, CA
SEATS
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE SEAT INDEPENDENTLY MOVED FORWARD. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SEAT TRACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 6/30/15*CN UPDATED 07/02/15
NHTSA complaint #10716545 — an unverified report by a vehicle owner.
Payson, AZ
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
2010 FORD EDGE. CONSUMER STATES THAT THE ENGINE SHUT DOWN WHEN HE PRESSED THE GAS TO MOVE FROM A STOPPED POSITION. HE STATES THAT THIS HAS HAPPENED ON MORE THAN ONE OCCASION. *KB THE CONSUMER STATED NO DASH BOARD LIGHTS ILLUMINATED, SO HE TURNED THE VEHICLE OFF. HE RESTARTED THE VEHICLE AND EVERYTHING SEEMED NORMAL. TWO DAYS LATER, AFTER DRIVING APPROXIMATELY 2 MILES THE ENGINE AGAIN SHUT DOWN. IT OCCURRED WHILE THE CONSUMER WAS MERGING INTO A GAP IN 40 MPH TRAFFIC. A RED WRENCH ICON ILLUMINATED ON THE DASH BOARD. THE CONSUMER WAS ABLE TO PULL TO THE SIDE OF THE ROAD. ACCORDING TO THE SERVICE INVOICE, THE POWER TRAIN ICON ILLUMINATED. THE DEALER FOUND THE THROTTLE STUCK CLOSED. THE CONSUMER ALSO STATED THERE WAS A PROBLEM WITH THE HEIGHT OF THE FRONT HEAD RESTS. THE TOP OF THE HEAD RESTS WERE HIGHER THAN THE DRIVER AND PASSENGER HEADS AND AT A SHARP ANGLE. THE DEALER WAS UNABLE TO RAISE OR LOWER THE HEAD REST TO THE HEIGHT OF DRIVER AND PASSENGER EARS.
NHTSA complaint #10371508 — an unverified report by a vehicle owner.
at 4,000 milesIjamsville, MDCrash1 injured
SEATS
I WAS DRIVING MY 2 WEEK OLD 2010 EDGE LIMITED, ON A HIGHWAY IN STOP AND GO TRAFFIC,WHEN I WAS HIT FROM BEHIND BY A TRACTOR TRAILER LOADED WITH ASPHALT SHINGLES. I WAS PUSHED INTO A CAR IN FRONT OF ME AND BOTH CARS WERE TOTALED. DURING THE CRASH, THE COMPONENTS OF THE DASH WERE EJECTED INTO THE BACKSEAT. . IF SOMEONE HAD BEEN SEATED IN THE BACK SEAT, I'M SURE THEY WOULD HAVE BEEN SEVERELY INJURED BY THE DEBRIS.THE DASHBOARD STAYED IN PLACE. ALSO, THE DRIVERS SEAT BROKEFROM IT'S ANCHORS. THE AIR BAG DID NOT DEPLOY.
NHTSA complaint #10362582 — an unverified report by a vehicle owner.
at 25,000 milesColumbus, OHCrash
SEATS
VEHICLE STOPPED IN TRAFFIC, HIT FROM BEHIND AND PUSHED INTO THE CAR AHEAD. DRIVER'S SEAT BELT FAILED TO LOCK AND DRIVER SUFFER FACIAL CONTUSION AND BLOODY NOSE WHEN FACE HIT THE STEERING WHEEL. DRIVER WAS TAKEN TO HOSPITAL VIA AMBULANCE. NO BROKEN BONES IN THE FACE. PASSENGER SEAT BROKEN DURING ACCIDENT, WITH ONLY FRONT OF THE SEAT BEING HELD TO THE FLOOR.
NHTSA complaint #10357151 — an unverified report by a vehicle owner.