Owners have filed 778 complaints
about the 2010 Ford Edge with NHTSA between 2009 and 2026.
The largest single group is the airbags.
Across this model's run it ranks 15 of 18 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 39
Against the median year of the Ford Edge. 50 means typical for this
model; 100 means roughly double.
Severity — 36
6.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 35
21% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Transmission
923.7%
Body
718.4%
Instrument Cluster/Panel
615.8%
Master Cylinder
615.8%
Cooling System
37.9%
Latch
37.9%
Sun/Moon Roof Assembly
25.3%
Foundation Components
25.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
153.5%
1,000 – 9,999 miles
245.5%
10,000 – 24,999 miles
347.9%
25,000 – 49,999 miles
4510.4%
50,000 – 74,999 miles
7016.2%
75,000 – 99,999 miles
7617.6%
100,000 – 149,999 miles
11827.3%
150,000+ miles
5111.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2009peak 37Jul 2026
Recalls on the 2010 Ford Edge
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
21V158000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
21V081000
AIR BAGS:FRONTAL
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
19V001000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators a
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
18V046000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembl
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
17E053000
SUSPENSION:FRONT:HUB
Bearing Technologies Ltd (Bearing) is recalling certain Duralast Wheel Spindles, part number DL930676K, sold as a service part for the front wheel hub spindle of 2007-2010 Ford Edge vehicles. The affected wheel spindles have wheel mounting studs with an oversized shoulder that can prevent the wheel from being installed correctly.
Risk: If the wheel is installed incorrectly, the wheel may vibrate or wobble, increasing the risk of a crash.
16V384000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
15V712000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Ford Motor Company (Ford) is recalling certain model year 2009-2010 Ford Edge vehicles manufactured September 11, 2008, to July 1, 2010, and Lincoln MKX vehicles manufactured September 23, 2008, to July 1, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2021029274,737 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Ford will notify owners by mail. The corrective actions for this recall are under development. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 2019005300,898 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag inflator replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected. Additional note: This recall supersedes recalls 2016-347 (Ford Safety Improvement Program 16S26), 2017-024 (Ford Recall 17S01) and 2018-035 (Ford Recall 18S01). Vehicles repaired under the previous recalls do not require repair under this recall.
Recall 2018248
Other
Certain ACDelco Advantage wheel hub spindles, manufactured by Bearing Technologies Ltd., contain a defect which may affect vehicle safety. The spindles have studs with oversized protruding shoulders that may make assembling the part difficult with certain aftermarket brake rotors (original equipment rotors are not affected). If this difficulty in assembly is not heeded, the defect may cause a vibration of the vehicle or wobbling of the wheel on which the hub is installed. If a driver does not stop the vehicle, this may lead to a loss of vehicle control. Affected parts are ACDelco Advantage wheel hub spindles, Part No. 19360602 (BR930676K), sold between November 21, 2016 and October 2, 2017. Parts manufactured with these studs have any of the following LOT codes etched on the face of the spindle: FH38, FJ38, FN38, FP38, FS38, FV38, FY38, FZ38, and HC38. These parts fit exclusively on the models listed in this notice. Correction: Bearing Tech will provide customers with a replacement ACDelco Advantage wheel spindle, Part No. 19385577 (518517). Owners should contact Bearing Tech at 800-677-3477 or send an email to recall@brgtec.com Note: This campaign is not being conducted under the requirements of the Motor Vehicle Safety Act.
Recall 20163475,867 units in Canada
Airbag
Ford Canada is conducting a voluntary Safety Improvement Program involving passenger airbag inflators in certain vehicles that were originally sold or ever registered in certain high humidity areas of the United States equipped with Takata airbags. Ford will replace the driver or passenger inflator on affected vehicles, depending on the vehicle involved. Owners who believe their vehicles may have been originally purchased or registered in the states of New Jersey, Delaware, District of Columbia, Maryland, Pennsylvania, Ohio, Indiana, Illinois, Virginia, West Virginia, Kentucky, Missouri, Nebraska, Kansas, Oklahoma, Arkansas, Tennessee, North Carolina, Nevada, Arizona, New Mexico, California, Texas, Louisiana, Mississippi, Alabama, Georgia, South Carolina, Florida, Hawaii, Puerto Rico or the U.S. Virgin Islands should contact a Ford dealer. This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Note: This Safety Improvement Program is superseded by recall 2019005 (Ford Recall 19S01). Please see <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2019005">recall 2019005</a> for more information.
Recall 201550920,093 units in Canada
Fuel System
On certain vehicles registered and operated in areas where road salt is used on the roadways during winter months for extended time periods (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland-Labrador), corrosion may occur underneath the fuel tank mounting reinforcement brackets at the weld seam. This could result in a small hole to form in the fuel tank resulting in a fuel vapour leak or fuel leak. A malfunction indicator lamp (MIL) may illuminate, and/or fuel odour or liquid fuel may be observed. A fuel leak in the presence of an ignition source could result in a fire causing injury and/or property damage. Correction: Dealers will inspect, and if necessary, repair or replace the fuel tank. Note: This recall is an expansion of recall 2014-482.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 160,000 milesSummerville, SCCrash1 injured
SERVICE BRAKES
The contact owns a 2010 Ford Edge. The contact stated while driving into an apartment complex parking lot, the brake pedal was depressed but felt stiff and failed to travel downward. The contact was unable to stop the vehicle. There was no warning light illuminated. The vehicle drove over the curb, crashed into two HVAC units located in front of the apartment building, and the vehicle stopped. The contact was in shock and unintentionally turned off the vehicle while the vehicle was in drive(D). The air bags did not deploy. The contact sustained whiplash and trauma. The contact received assistance from emergency units but refused to be taken to the hospital. A police report was filed. A mobile mechanic diagnosed that the brake booster had failed and needed to be replaced. The contact stated that the front grill of the vehicle was damaged due to the collision. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, but no assistance was provided and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 160,000.
NHTSA complaint #11645343 — an unverified report by a vehicle owner.
at 59,000 milesHemet, CACrash
SERVICE BRAKES
The contact owns a 2010 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that due to the failure, the contact's vehicle rear-ended the vehicle in front of the contact's vehicle. The contact stated that there was no damage to either. The contact stated no police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 59,000.
NHTSA complaint #11608991 — an unverified report by a vehicle owner.
Hazel Crest, ILCrash
STRUCTURE:BODY
The car under carriage completely rusted out and cause a major failure in the middle of a major street. I informed ford of the problem by special mail and have not receive a reply. I took the car to the dealership where I bought the car. They said it would cost 8,000 for th repair and they did not know if the complete problem would be fixed. Please help. [XXX] , [XXX] [XXX] . [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11607990 — an unverified report by a vehicle owner.
at 91,765 milesGilbertsville, NYCrash
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2010 Ford Edge. The contact stated that while driving, there was a hissing noise detected. The contact had to slam on the brake pedal to stop. While her brother was driving, he had to continuously pump the brakes for the vehicle to stop. The ABS and traction control warning lights were illuminated. While her daughter was driving at 20 mph, she crashed into an unknown truck. There were no reported injuries. There was no police report, fire, or air deployment. The vehicle was taken to the local dealer, who stated that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who informed her that the failure was due to the brake booster. The manufacturer was contacted, who informed her there was no warranty coverage. The approximate failure was 91,765.
NHTSA complaint #11570203 — an unverified report by a vehicle owner.
at 91,765 milesGilbertsville, NYCrash
SERVICE BRAKES
The contact owns a 2010 Ford Edge. The contact stated that while driving, there was a hissing noise detected. The contact had to slam on the brake pedal to stop. While her brother was driving, he had to continuously pump the brakes for the vehicle to stop. The ABS and traction control warning lights were illuminated. While her daughter was driving at 20 mph, she crashed into an unknown truck. There were no reported injuries. There was no police report, fire, or air deployment. The vehicle was taken to the local dealer, who stated that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who informed her that the failure was due to the brake booster. The manufacturer was contacted, who informed her there was no warranty coverage. The approximate failure was 91,765.
NHTSA complaint #11570203 — an unverified report by a vehicle owner.
Arlington, VA1 injured
STRUCTURE:BODY
Interior driver's side door latch is covered with a metal-like substance which appears to be chrome. The metal has cracked/split along the top of the latch, where the driver places fingers to open the door. The owner/driver of this vehicle was injured by this latch on 6/6/2021, and suffered a finger laceration which required bandaging but not stitches.
NHTSA complaint #11419818 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Detroit, MI
SERVICE BRAKES
The known defective brake booster which failed suddenly has been confirmed as defective by ford dealers and its components failed resulting in catastrophic brake failure and not being able to stop. There were no warning lights or signs available it failed suddenly while driving also resulting in a near accident. I called ford dealer and corporate who Informed me I had missed the 10 year year window for the defective and they would be unable to replace it.
NHTSA complaint #11753357 — an unverified report by a vehicle owner.
Glendale Heigths, IL
AIR BAGS
I received an email saying I need to replace the airbag; I think it expired.
NHTSA complaint #11712515 — an unverified report by a vehicle owner.
Madison, IN
SEATS
The front driver seat belt has been fraying to the point that there’s only about 1/2” of belt left to hold it together. It’s frayed above the buckle so if I was to hit anything & depending on the belt to save my life I’m screwed bc it’ll just snap. I’ve contacted ford who refuses to replace it under warranty bc it’s been over 6yrs which is wrong bc it is a genuine ford motor craft part and peoples safety and lives depend on the seatbelt to save lives. It shouldn’t only be under warranty for a limited amount of time if it’s an original ford part. So bc ford has discontinued all parts and belts for the front driver’s side I can’t find a replacement for under $200! So this is deadly and I’m not sure what led to this level of fraying other than the mechanical device it winds up in. I always wear my belt and never has it been in the door or anything so I’m not sure what caused this horrible problem but it’s even worse ford refuses to replace it. I drive a 2010 edge se fwd it has only 88k miles and has barely been driven and one owner. I’ve looked online and seen that a lot of fords have had recalled seat belts. I believe this needs to be a recall especially considering all the front driver’s seat belts on ford have been discontinued and they don’t offer any other brand of replacement. How can they expect to ensure the safety of the driver of the car if they don’t have a lifetime replacement warranty on the actual belt itself or even offer a replacement for a decent price or a replacement at all for that matter considering all have been discontinued that tells me they weren’t that secure to begin with if they aren’t even available.
NHTSA complaint #11704627 — an unverified report by a vehicle owner.
Madison, IN
SEAT BELTS
The front driver seat belt has been fraying to the point that there’s only about 1/2” of belt left to hold it together. It’s frayed above the buckle so if I was to hit anything & depending on the belt to save my life I’m screwed bc it’ll just snap. I’ve contacted ford who refuses to replace it under warranty bc it’s been over 6yrs which is wrong bc it is a genuine ford motor craft part and peoples safety and lives depend on the seatbelt to save lives. It shouldn’t only be under warranty for a limited amount of time if it’s an original ford part. So bc ford has discontinued all parts and belts for the front driver’s side I can’t find a replacement for under $200! So this is deadly and I’m not sure what led to this level of fraying other than the mechanical device it winds up in. I always wear my belt and never has it been in the door or anything so I’m not sure what caused this horrible problem but it’s even worse ford refuses to replace it. I drive a 2010 edge se fwd it has only 88k miles and has barely been driven and one owner. I’ve looked online and seen that a lot of fords have had recalled seat belts. I believe this needs to be a recall especially considering all the front driver’s seat belts on ford have been discontinued and they don’t offer any other brand of replacement. How can they expect to ensure the safety of the driver of the car if they don’t have a lifetime replacement warranty on the actual belt itself or even offer a replacement for a decent price or a replacement at all for that matter considering all have been discontinued that tells me they weren’t that secure to begin with if they aren’t even available.
NHTSA complaint #11704627 — an unverified report by a vehicle owner.
Trenton, NJ
AIR BAGS
I took my 2010 ford edge to have a air bag recall repaired. The air bag was fixed, the air bag light cleared. I drove about 3 miles home and the light reappeared, I checked the code and it was B2293-03 air bag fault. My wife called right away and told them the light came on and the car can't be inspected until it's clear. They told my wife it would be $200 to take a look at a repair they literally just took their hands off of. All I want is this safety feature fixed right without the $200 fee which is crazy when I just picked it up.
NHTSA complaint #11673706 — an unverified report by a vehicle owner.
Murrells Inlet, SC
SERVICE BRAKES
There is a noise coming from the interior of my car, near the brakes that makes a high pitched noise and is causing the brake to feel a bit hard when pressed. It is believed that the brake booster has malfunctioned. There is a customer satisfaction program listed as 13N02 in regard to the extended warranty coverage for brake boosters. Is my vehicle eligible to be covered on this warranty?
NHTSA complaint #11659356 — an unverified report by a vehicle owner.
Yadkinville, NC
STEERING
Hello, This is [XXX] [XXX] [XXX] . This vehicle has a shorted steer sensor part#8t4z-3f818-a. If traction control button is not turned off at start up, the vehicle will slam on the brakes and jurk the steering wheel while going around a curve. I took the car to Crossroads Ford for diagnosis. They inspected and stated it needed the steering angle sensor. I payed them $377.90 for the part to be ordered on 3/20/25. The part was suppose to be there 4/1/25. They never called, I called they stated it was still on order. Today I called again 4/29/25 and asked the parts manager where the part is. He stated it was Discontinued Product from ford and is not available. This is a required part for the vehicle to perform safely, I have checked all other means of order online all are discontinued. Please advise why Ford is being allowed to discontinue production and availability for part#8t4z-3f818-a. Thank You [XXX] no accident has occurred but could due to the erratic behavior of the vehicle traction control due to this faulty part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11657550 — an unverified report by a vehicle owner.
at 42,000 milesOak Park, MI
SERVICE BRAKES
The contact owns a 2010 Ford Edge. The contact stated that while driving at various speeds, the brake pedal was depressed and felt abnormally stiff. As a result, the vehicle failed to slow down as intended. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 42,000.
NHTSA complaint #11654093 — an unverified report by a vehicle owner.
Old Lyme, CT
SERVICE BRAKES
My brake power booster needs replacing urgently. There is currently a recall for 2010 Ford Edge (2010-2014 Edge & MKX Vehicles specifically). My Edge however is not included. I do not understand why. This is the recall I am referring to: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11648915 — an unverified report by a vehicle owner.
at 160,000 milesSummerville, SCCrash1 injured
SERVICE BRAKES
The contact owns a 2010 Ford Edge. The contact stated while driving into an apartment complex parking lot, the brake pedal was depressed but felt stiff and failed to travel downward. The contact was unable to stop the vehicle. There was no warning light illuminated. The vehicle drove over the curb, crashed into two HVAC units located in front of the apartment building, and the vehicle stopped. The contact was in shock and unintentionally turned off the vehicle while the vehicle was in drive(D). The air bags did not deploy. The contact sustained whiplash and trauma. The contact received assistance from emergency units but refused to be taken to the hospital. A police report was filed. A mobile mechanic diagnosed that the brake booster had failed and needed to be replaced. The contact stated that the front grill of the vehicle was damaged due to the collision. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, but no assistance was provided and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 160,000.
NHTSA complaint #11645343 — an unverified report by a vehicle owner.
at 210,000 milesFairland, OK
ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
The contact owns a 2010 Ford Edge. The contact stated while driving 40 MPH, the engine started to overheat. The contact added coolant to the reservoir however, the contact became aware that coolant was leaking from the vehicle. There was no warning light illuminated. The vehicle was driven to an independent mechanic where it was diagnosed with water pump leaking failure. The local dealer was contacted; however, the vehicle was not repaired because the vehicle was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 210,000.
NHTSA complaint #11639739 — an unverified report by a vehicle owner.
Jacksonville, FL
SERVICE BRAKES
Brake booster failed. This is an known problem with year and model. Ford says recall doesn't apply to vin.
NHTSA complaint #11631279 — an unverified report by a vehicle owner.
Hebron, KY
SERVICE BRAKES
Brake Booster is faulty. I was told this is a known problem for the Ford Edge. A faulty brake booster is dangerous if not fixed asap. The cost to fix is 900 dollars. Since this is a known issue with brake booster it really should be a recall item. IMO
NHTSA complaint #11626879 — an unverified report by a vehicle owner.
at 161,000 milesFarmington, MI
ENGINE AND ENGINE COOLING
The contact owns a 2010 Ford Edge. The contact had taken the vehicle to an independent mechanic, and it was discovered that there was coolant inside the oil. The vehicle was towed to another independent mechanic who confirmed the failure and informed the contact that the engine needed to be replaced. The dealer was notified of the failure and provided and estimate for a diagnostic test however, the contact declined to have the vehicle diagnosed. The vehicle was towed to the residence where it remained. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 161,000.
NHTSA complaint #11626250 — an unverified report by a vehicle owner.
at 150,000 milesHomer Glen, IL
SERVICE BRAKES, HYDRAULIC
The contact owns a 2010 Ford Edge. The contact stated that while depressing the brake pedal, there was a slight resistance, causing the contact to apply more pressure while depressing the pedal. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the brake booster had failed. The mechanic informed the contact of the Technical Service Bulletin: 13N02 which was associated with the NHTSA ID Numbers: 10251228 (Service Brake, Hydraulic) and 10246076 (Service Brake, Hydraulic); and advised the contact check if the vehicle was included. The dealer was contacted and confirmed that the vehicle was not included in the TSB. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in NHTSA ID Numbers: 10251228 (Service Brake, Hydraulic) or 10246076 (Service Brake, Hydraulic). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 150,000.
NHTSA complaint #11626227 — an unverified report by a vehicle owner.
Baton Rouge, LA
SERVICE BRAKES
I WAS DRIVING MY 2010 FORD EGDE, WHEN I NOTICED THAT IT WAS TAKING LONGER TO STOP THE VEHICLE. ALSO, WHEN I WAS APPLYING THE BRAKES, THERE WAS AN AIR SOUND. IT WAS LIKE IT WAS HISSING. I KNEW SOMEHTING WAS WRONG. I THOUGHT IT WAS BECAUSE I JUST HAD THE FRONT BRAKES REPLACED AND THAT THE MECHANIC MAY HAVE FORGOTTEN TO BLEED THE LINES OR THAT THE VEHICLE WAS LOW ON BRAKE FLUID. I WENT BACK TO THE MECHAINC AND THEY CHECKED IT OUT AGAIN. THEY FIGURED OUT THAT IT WAS THE BRAKE BOOSTER THAT WAS FAULTY AND THAT THE PART WAS INEXPENSIVE BUT THE LABOR WAS HIGH BECUASE OF THE AMOUNT OF TIME IT TAKES TO FIX IT. I WENT ONLINE TO SEE IF THERE WAS A RECALL FOR THE BRAKE BOOSTER AND THERE WAS FOR CERTAIN 2010 FORD EDGES. WHEN I TYPED IN MY VIN, THE RECALL DID NOT COME UP. I CALLED FORD DIRECT TO SEE IF MY VEHICLE WAS INCLUDED IN THE RECALL AND THEY SAID THAT MY VIN WAS NOT. NOW MIND YOU, THE VEHICLE IS 14 YEARS OLD, BUT IT ONLY HAD 107989 MILES ON IT. SO NEEDLESS TO SAY, I HAD TO PAY OUT OF POCKET TO GET IT FIXED. IT COST 1255.26. THAT INCLUDED THE STOP LIGHT SWITCH THAT HAS TO BE REPLACED WHEN REPLACING THE BRAKE BOOSTER. I DON'T UNDERSTAND WHY ALL OF THE 2010 FORD EDGES WEREN'T RECALLED BECAUSE IT SEEMS THAT JUST ABOUT EVERY ONE THAT OWNS ONE WILL HAVE TO REPLACE THIS.
NHTSA complaint #11622436 — an unverified report by a vehicle owner.
St Thomas, VI
AIR BAGS
Vehicle is in St Thomas, United States Virgin Islands. Vehicle has two recalls for airbags due. Our local Ford dealership (Metro Motors) states they do not perform safety recalls on vehicles.
NHTSA complaint #11612128 — an unverified report by a vehicle owner.
at 114,116 milesStaten Island, NY
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2010 Ford Edge. The contact stated that while his brother was driving at an undisclosed speed, the vehicle experienced unintended acceleration. During the failure, the braking system malfunctioned, causing the brake pedal to extend to the floorboard and the vehicle failed to stop immediately. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. Additionally, while the vehicle was in for service it was discovered that the subframe was rusted. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 114,116.
NHTSA complaint #11608923 — an unverified report by a vehicle owner.
at 114,116 milesStaten Island, NY
VEHICLE SPEED CONTROL
The contact owns a 2010 Ford Edge. The contact stated that while his brother was driving at an undisclosed speed, the vehicle experienced unintended acceleration. During the failure, the braking system malfunctioned, causing the brake pedal to extend to the floorboard and the vehicle failed to stop immediately. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. Additionally, while the vehicle was in for service it was discovered that the subframe was rusted. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 114,116.
NHTSA complaint #11608923 — an unverified report by a vehicle owner.
at 114,116 milesStaten Island, NY
SERVICE BRAKES
The contact owns a 2010 Ford Edge. The contact stated that while his brother was driving at an undisclosed speed, the vehicle experienced unintended acceleration. During the failure, the braking system malfunctioned, causing the brake pedal to extend to the floorboard and the vehicle failed to stop immediately. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. Additionally, while the vehicle was in for service it was discovered that the subframe was rusted. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 114,116.
NHTSA complaint #11608923 — an unverified report by a vehicle owner.
at 59,000 milesHemet, CACrash
SERVICE BRAKES
The contact owns a 2010 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that due to the failure, the contact's vehicle rear-ended the vehicle in front of the contact's vehicle. The contact stated that there was no damage to either. The contact stated no police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 59,000.
NHTSA complaint #11608991 — an unverified report by a vehicle owner.
Hazel Crest, ILCrash
STRUCTURE:BODY
The car under carriage completely rusted out and cause a major failure in the middle of a major street. I informed ford of the problem by special mail and have not receive a reply. I took the car to the dealership where I bought the car. They said it would cost 8,000 for th repair and they did not know if the complete problem would be fixed. Please help. [XXX] , [XXX] [XXX] . [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11607990 — an unverified report by a vehicle owner.
Owensboro, KY
SERVICE BRAKES
Brake booster leak. Very dangerous and expensive to fix!!!!
NHTSA complaint #11606682 — an unverified report by a vehicle owner.
Palm Harbor, FL
SERVICE BRAKES
BRAKE FAIL'S DUE TO LEAK IN BRAKE BOOSTER, BRAKES STILL WORK BUT EXTREME PRESSURE ON PEDAL REQUIRED TO STOP CAR AND EXTRA TIME AND DISTANCE REQUIRED TO STOP OR SLOW CAR. CAR GARAGED ENTIRE LIFE AND ONLY JUST TURNED 100K ON ODOMETER. THIS SHOULD BE A RECALL IN THE INTEREST OF SAFETY AS MANY PEOPLE HAVE REPORTED THIS AND NO ACTION ON FORD'S PART TO CORRECT THIS DANGEROUS SITUATION. THIS HAS BEEN TALKED ABOUT MANY TIMES ON INTERNET.
NHTSA complaint #11605664 — an unverified report by a vehicle owner.
N Wildwood, NJ, NJ
STEERING
Power steering fluid leaking.Had hoses replaced,but problem still persist.No.2 Power brakes lost,pedal very hard. Very lucky ,not to hit car in front of me. Car is in shop,mechanic tells me it probablyneeds Power booster replaced. no warning signs.
NHTSA complaint #11605174 — an unverified report by a vehicle owner.