182 of the
778 complaints about the 2010 Ford Edge are about the
braking system — 23% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
100,900 miles.
The known defective brake booster which failed suddenly has been confirmed as defective by ford dealers and its components failed resulting in catastrophic brake failure and not being able to stop. There were no warning lights or signs available it failed suddenly while driving also resulting in a near accident. I called ford dealer and corporate who Informed me I had missed the 10 year year window for the defective and they would be unable to replace it.
NHTSA complaint #11753357 — an unverified report by a vehicle owner.
Murrells Inlet, SC
SERVICE BRAKES
There is a noise coming from the interior of my car, near the brakes that makes a high pitched noise and is causing the brake to feel a bit hard when pressed. It is believed that the brake booster has malfunctioned. There is a customer satisfaction program listed as 13N02 in regard to the extended warranty coverage for brake boosters. Is my vehicle eligible to be covered on this warranty?
NHTSA complaint #11659356 — an unverified report by a vehicle owner.
at 42,000 milesOak Park, MI
SERVICE BRAKES
The contact owns a 2010 Ford Edge. The contact stated that while driving at various speeds, the brake pedal was depressed and felt abnormally stiff. As a result, the vehicle failed to slow down as intended. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 42,000.
NHTSA complaint #11654093 — an unverified report by a vehicle owner.
Old Lyme, CT
SERVICE BRAKES
My brake power booster needs replacing urgently. There is currently a recall for 2010 Ford Edge (2010-2014 Edge & MKX Vehicles specifically). My Edge however is not included. I do not understand why. This is the recall I am referring to: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11648915 — an unverified report by a vehicle owner.
at 160,000 milesSummerville, SCCrash1 injured
SERVICE BRAKES
The contact owns a 2010 Ford Edge. The contact stated while driving into an apartment complex parking lot, the brake pedal was depressed but felt stiff and failed to travel downward. The contact was unable to stop the vehicle. There was no warning light illuminated. The vehicle drove over the curb, crashed into two HVAC units located in front of the apartment building, and the vehicle stopped. The contact was in shock and unintentionally turned off the vehicle while the vehicle was in drive(D). The air bags did not deploy. The contact sustained whiplash and trauma. The contact received assistance from emergency units but refused to be taken to the hospital. A police report was filed. A mobile mechanic diagnosed that the brake booster had failed and needed to be replaced. The contact stated that the front grill of the vehicle was damaged due to the collision. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, but no assistance was provided and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 160,000.
NHTSA complaint #11645343 — an unverified report by a vehicle owner.
Jacksonville, FL
SERVICE BRAKES
Brake booster failed. This is an known problem with year and model. Ford says recall doesn't apply to vin.
NHTSA complaint #11631279 — an unverified report by a vehicle owner.
Hebron, KY
SERVICE BRAKES
Brake Booster is faulty. I was told this is a known problem for the Ford Edge. A faulty brake booster is dangerous if not fixed asap. The cost to fix is 900 dollars. Since this is a known issue with brake booster it really should be a recall item. IMO
NHTSA complaint #11626879 — an unverified report by a vehicle owner.
at 150,000 milesHomer Glen, IL
SERVICE BRAKES, HYDRAULIC
The contact owns a 2010 Ford Edge. The contact stated that while depressing the brake pedal, there was a slight resistance, causing the contact to apply more pressure while depressing the pedal. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the brake booster had failed. The mechanic informed the contact of the Technical Service Bulletin: 13N02 which was associated with the NHTSA ID Numbers: 10251228 (Service Brake, Hydraulic) and 10246076 (Service Brake, Hydraulic); and advised the contact check if the vehicle was included. The dealer was contacted and confirmed that the vehicle was not included in the TSB. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in NHTSA ID Numbers: 10251228 (Service Brake, Hydraulic) or 10246076 (Service Brake, Hydraulic). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 150,000.
NHTSA complaint #11626227 — an unverified report by a vehicle owner.
Baton Rouge, LA
SERVICE BRAKES
I WAS DRIVING MY 2010 FORD EGDE, WHEN I NOTICED THAT IT WAS TAKING LONGER TO STOP THE VEHICLE. ALSO, WHEN I WAS APPLYING THE BRAKES, THERE WAS AN AIR SOUND. IT WAS LIKE IT WAS HISSING. I KNEW SOMEHTING WAS WRONG. I THOUGHT IT WAS BECAUSE I JUST HAD THE FRONT BRAKES REPLACED AND THAT THE MECHANIC MAY HAVE FORGOTTEN TO BLEED THE LINES OR THAT THE VEHICLE WAS LOW ON BRAKE FLUID. I WENT BACK TO THE MECHAINC AND THEY CHECKED IT OUT AGAIN. THEY FIGURED OUT THAT IT WAS THE BRAKE BOOSTER THAT WAS FAULTY AND THAT THE PART WAS INEXPENSIVE BUT THE LABOR WAS HIGH BECUASE OF THE AMOUNT OF TIME IT TAKES TO FIX IT. I WENT ONLINE TO SEE IF THERE WAS A RECALL FOR THE BRAKE BOOSTER AND THERE WAS FOR CERTAIN 2010 FORD EDGES. WHEN I TYPED IN MY VIN, THE RECALL DID NOT COME UP. I CALLED FORD DIRECT TO SEE IF MY VEHICLE WAS INCLUDED IN THE RECALL AND THEY SAID THAT MY VIN WAS NOT. NOW MIND YOU, THE VEHICLE IS 14 YEARS OLD, BUT IT ONLY HAD 107989 MILES ON IT. SO NEEDLESS TO SAY, I HAD TO PAY OUT OF POCKET TO GET IT FIXED. IT COST 1255.26. THAT INCLUDED THE STOP LIGHT SWITCH THAT HAS TO BE REPLACED WHEN REPLACING THE BRAKE BOOSTER. I DON'T UNDERSTAND WHY ALL OF THE 2010 FORD EDGES WEREN'T RECALLED BECAUSE IT SEEMS THAT JUST ABOUT EVERY ONE THAT OWNS ONE WILL HAVE TO REPLACE THIS.
NHTSA complaint #11622436 — an unverified report by a vehicle owner.
at 114,116 milesStaten Island, NY
SERVICE BRAKES
The contact owns a 2010 Ford Edge. The contact stated that while his brother was driving at an undisclosed speed, the vehicle experienced unintended acceleration. During the failure, the braking system malfunctioned, causing the brake pedal to extend to the floorboard and the vehicle failed to stop immediately. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. Additionally, while the vehicle was in for service it was discovered that the subframe was rusted. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 114,116.
NHTSA complaint #11608923 — an unverified report by a vehicle owner.
at 59,000 milesHemet, CACrash
SERVICE BRAKES
The contact owns a 2010 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that due to the failure, the contact's vehicle rear-ended the vehicle in front of the contact's vehicle. The contact stated that there was no damage to either. The contact stated no police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 59,000.
NHTSA complaint #11608991 — an unverified report by a vehicle owner.
Owensboro, KY
SERVICE BRAKES
Brake booster leak. Very dangerous and expensive to fix!!!!
NHTSA complaint #11606682 — an unverified report by a vehicle owner.
Palm Harbor, FL
SERVICE BRAKES
BRAKE FAIL'S DUE TO LEAK IN BRAKE BOOSTER, BRAKES STILL WORK BUT EXTREME PRESSURE ON PEDAL REQUIRED TO STOP CAR AND EXTRA TIME AND DISTANCE REQUIRED TO STOP OR SLOW CAR. CAR GARAGED ENTIRE LIFE AND ONLY JUST TURNED 100K ON ODOMETER. THIS SHOULD BE A RECALL IN THE INTEREST OF SAFETY AS MANY PEOPLE HAVE REPORTED THIS AND NO ACTION ON FORD'S PART TO CORRECT THIS DANGEROUS SITUATION. THIS HAS BEEN TALKED ABOUT MANY TIMES ON INTERNET.
NHTSA complaint #11605664 — an unverified report by a vehicle owner.
N Wildwood, NJ, NJ
SERVICE BRAKES
Power steering fluid leaking.Had hoses replaced,but problem still persist.No.2 Power brakes lost,pedal very hard. Very lucky ,not to hit car in front of me. Car is in shop,mechanic tells me it probablyneeds Power booster replaced. no warning signs.
NHTSA complaint #11605174 — an unverified report by a vehicle owner.
at 142,000 milesPueblo, CO
SERVICE BRAKES, HYDRAULIC
The contact owns a 2010 Ford Edge. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal made an abnormal airy sound, became spongy, and travelled down to the floorboard, and the vehicle responded. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the brake booster had failed and needed to be replaced. The dealer informed the contact that the vehicle was not covered under Ford Campaign Number: 13N02. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered due to the manufactured date. The failure mileage was approximately 142,000.
NHTSA complaint #11597911 — an unverified report by a vehicle owner.
at 98,000 milesPort Austin, MI
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
The contact owns a 2010 Ford Edge. The contact stated that while driving on multiple occasions at various speeds, she observed a hissing noise emanating near the brake pedal. Additionally, when the brake pedal was depressed, the brake pedal was firm, and the vehicle failed to stop as intended. The contact pumped the brake pedal and the vehicle rolled to a stop. The vehicle was towed to an independent mechanic where it was diagnosed that the brake master cylinder needed to be replaced. The vehicle was repaired but the failure reoccurred three hours later. The vehicle was taken to another independent mechanic where it was diagnosed that the power brake booster valve needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 98,000.
NHTSA complaint #11597429 — an unverified report by a vehicle owner.
at 192,000 milesDes Moines, IA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
The contact owns a 2010 Ford Edge. The contact stated that while driving at approximately 35 MPH, the brake pedal became stiff. The brake pedal was depressed to the floorboard. The brake pedal was depressed; however, the vehicle was slow to respond. There was an abnormal whistling sound detected. The ABS and traction control warning lights were illuminated. The wrench symbol was displayed. The contact was able to drive the vehicle to the residence. The vehicle was taken to an independent mechanic, who determined that the failure was due to the power brake booster master cylinder. The vehicle was not repaired. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 192,000.
NHTSA complaint #11596213 — an unverified report by a vehicle owner.
Goodyear, AZ
SERVICE BRAKES
Brakes not working right, feel spongy. Not sure if I would stop at stop signs or coming up behind other vehicles. Also heard a hissing sound when stepping on brakes. Took to Brakes Plus center and they determined it was the power brake booster and master cylinder and that the car should not be driven due to the severity of the problem. We called a Ford Dealership and validated my vin was not part of a recall and that the car had never had this issue fixed previously. The Brakes Plus employee found there was a recall for this exact issue, but as stated before, the vin was not part of this recall. I had to have the brakes fixed immediately to prevent harm to others or myself. I called a Ford Dealership to get an appointment, left a message, but still have not heard back from them so I had it fixed at Brakes Plus. The car never displayed any warning that I am aware of. Due to this being a known severe issue, I believe Ford should cover this issue regardless of the year, model or mileage of car. It seems to be a part that was used in many Ford vehicles and should have been a recall for any vehicle.
NHTSA complaint #11589742 — an unverified report by a vehicle owner.
at 105,000 milesGoodyear, AZ
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
The contact owns a 2010 Ford Edge. The contact stated that while depressing the brake pedal, the vehicle failed to immediately stop. Additionally, the brake pedal felt spongy, with a hissing sound while depressing the brake pedal. The vehicle was taken to the local service center which diagnosed that the power brake booster and master cylinder were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 105,000.
NHTSA complaint #11588951 — an unverified report by a vehicle owner.
Smithville, MO
SERVICE BRAKES
Component: Brake Booster The brakes became incredibly difficult to press making it very difficult to stop. This was extremely dangerous. Dealer said it was the brake booster which they replaced for over $1,000. There were no warning lamps or messages.
NHTSA complaint #11585416 — an unverified report by a vehicle owner.
Dunedin, FL
SERVICE BRAKES
Faulty Brake Booster / Ruptured Diaphram causing brake failure ! Repair cost was $1200 ($879 for 5 hrs work performed & $324 for a new brake booster) Brakes went out unexpectedly on the Highway ! VERY DANGEROUS & A VERY COSTLY REPAIR
NHTSA complaint #11573628 — an unverified report by a vehicle owner.
at 91,765 milesGilbertsville, NYCrash
SERVICE BRAKES
The contact owns a 2010 Ford Edge. The contact stated that while driving, there was a hissing noise detected. The contact had to slam on the brake pedal to stop. While her brother was driving, he had to continuously pump the brakes for the vehicle to stop. The ABS and traction control warning lights were illuminated. While her daughter was driving at 20 mph, she crashed into an unknown truck. There were no reported injuries. There was no police report, fire, or air deployment. The vehicle was taken to the local dealer, who stated that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who informed her that the failure was due to the brake booster. The manufacturer was contacted, who informed her there was no warranty coverage. The approximate failure was 91,765.
NHTSA complaint #11570203 — an unverified report by a vehicle owner.
at 91,765 milesGilbertsville, NYCrash
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2010 Ford Edge. The contact stated that while driving, there was a hissing noise detected. The contact had to slam on the brake pedal to stop. While her brother was driving, he had to continuously pump the brakes for the vehicle to stop. The ABS and traction control warning lights were illuminated. While her daughter was driving at 20 mph, she crashed into an unknown truck. There were no reported injuries. There was no police report, fire, or air deployment. The vehicle was taken to the local dealer, who stated that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who informed her that the failure was due to the brake booster. The manufacturer was contacted, who informed her there was no warranty coverage. The approximate failure was 91,765.
NHTSA complaint #11570203 — an unverified report by a vehicle owner.
at 105,000 milesTampa, FL
SERVICE BRAKES, HYDRAULIC
The contact owns a 2010 Ford Edge. The contact stated that while reversing at approximately 3 MPH, the brake pedal was depressed to slow the vehicle before entering the roadway, and the brake pedal had an abnormal amount of resistance. The contact stated that he used added pressure to depress the brake pedal and heard an abnormal hissing sound. The contact stated that while the vehicle was in drive(D) the failure recurred while depressing the brake pedal. The contact stated no warning light was illuminated. The failure was intermittent at first but became a constant failure. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the brake booster needed to be replaced. The vehicle was not repaired. The mechanic informed the contact that there was a recall by the manufacturer for the brake booster. The contact called a dealer and was informed that there was no open recall associated with VIN related to the brake booster. The manufacturer was informed of the failure. The failure mileage was approximately 105,000.
NHTSA complaint #11557542 — an unverified report by a vehicle owner.
Griffith, IN
SERVICE BRAKES
Brakes making air noise when pressed on
NHTSA complaint #11554643 — an unverified report by a vehicle owner.
Denver, PA
SERVICE BRAKES
Car started having issues when trying to brake it was as if the pedal was harder to push and the car was slowing but hard to stop. Also a hissing noise from the brake booster area above where feet are on driverside as well as a high litch squeal once pressed down to a certain point. Its only been getting worse even after changing brakes and rotors. The vehicle just doesnt stop when pressures applied so i have to push pedal hard and while the car doesnt stop the brake sometimes seems to kick in and jerk to a stop but u have to apply alot of pressure to pedal and can hear a hissing noise the whole time using the breaks
NHTSA complaint #11551322 — an unverified report by a vehicle owner.
at 111,940 milesLogan, NM
SERVICE BRAKES
The contact owns a 2010 Ford Edge. The contact stated while driving 20 MPH, the brake pedal was depressed; however, the vehicle failed to stop in a reasonable amount of time. The contact pumped the brake pedal for approximately 30 seconds before the vehicle came to a stop in a nearby parking lot. The contact stated that the vehicle was taken to an independent mechanic, where the brake parts were replaced; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,940.
NHTSA complaint #11541216 — an unverified report by a vehicle owner.
at 170,000 milesHenryetta, OK
SERVICE BRAKES, HYDRAULIC
The contact owns a 2010 Ford Edge. The contact stated while driving approximately 20 MPH and making a right turn, the contact depressed the brake pedal and the brake failed to perform as needed. The contact stated no warning light was illuminated. The contact stated that the failure recurred. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed and had not been repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the VIN was not available. The failure mileage was approximately 170,000.
NHTSA complaint #11538893 — an unverified report by a vehicle owner.
Woodbury, MN
SERVICE BRAKES
Brake Booster failure - Very difficult to slow/stop vehicle. An older person or someone with poor leg strength would have a very difficult time stopping the vehicle and chances for crash would be greatly increased.
NHTSA complaint #11530551 — an unverified report by a vehicle owner.
Oklahoma City, OK
SERVICE BRAKES
Component: Brake Booster/Master cylinder Available for inspection: yes Safety: Hissing sounds from brakes; have difficultly stopping; either the brake pedals become extremely hard and difficult to press down or soft that there is not enough pressure to stop. Either way it is extremely dangerous. On several occasions I have almost ran into traffic or hit another car because I haven't been able to stop. Warning: No warning light. My warning was running into oncoming traffic due to the inability to stop become of the brakes. Timing: The past month
NHTSA complaint #11522963 — an unverified report by a vehicle owner.