85 of the
2,538 complaints about the 2011 Ford Edge are about the
doors, latches and locks — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
54,733 miles.
A
85
Complaints
0
Crashes
0
Fires
0
Injuries
Exactly what failed
Latch
4755.3%
Latches/Locks/Linkages
3642.4%
Lock
22.4%
Doors, Latches & Locks across every Ford Edge year
The contact owns a 2011 Ford Edge. The contact stated that the “Driver's Door Ajar” warning light was illuminated even though the door was securely closed and locked. The vehicle was taken to the dealer, who diagnosed that the door latch had failed and needed to be replaced. The vehicle was repaired. The contact stated that approximately one year later, the failure reoccurred with the passenger’s side door. The warning light caused the interior light to remain illuminated and the alarm to activate intermittently. The vehicle was returned to the dealer who diagnosed the vehicle and determined that the door latch on the passenger’s side door had failed and needed to be replaced. The vehicle was scheduled to be repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
NHTSA complaint #11666773 — an unverified report by a vehicle owner.
at 139,000 milesSanta Rosa Beach, FL
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2011 Ford Edge. The contact stated that after closing the front driver's side door, the "Door Ajar" message was displayed, and the interior lights remained illuminated. The contact was concerned that the front driver's side door might open while driving. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 139,000.
NHTSA complaint #11529741 — an unverified report by a vehicle owner.
Everett, WA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door ajar is constantly on. Front passenger door. This is causing my dome lights to stay on, my key beeps twice when securing vehicle.
NHTSA complaint #11516192 — an unverified report by a vehicle owner.
at 133,000 milesNaples, FL
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2011 Ford Edge. The contact stated that while driving at an undisclosed speed, the driver’s side front door swung open independently and she had to hold the door shut while driving. The door failed to remain closed. The contact was able to safely drive home. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 133,000.
NHTSA complaint #11457318 — an unverified report by a vehicle owner.
Commerce, GA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I own a 2011 Ford Edge that has a reoccurring door latch issue. This is a well known issue with certain Ford Edge years. The door latches are defective and malfunction, causing a "door ajar" dash warning light and the interior lights come on. We have had all 4 door latches replaced, but I currently have one malfunctioning again. The last one I had replaced in 2018 was not covered under warranty, and cost me $350. I spoke with Ford and they refuse to reimburse me. My daughter currently drives this car. It is unsafe when the interior lights come on at night when driving due to this issue. Ford should step up and recall these models with this problem.
NHTSA complaint #11451390 — an unverified report by a vehicle owner.
at 180,000 milesLawerenceville, IL
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
The contact owns a 2011 Ford Edge. The contact stated while driving 60 mph, the tailgate ajar warning light illuminated. The contact pulled over to the side of the road and checked and saw that the tailgate was closed. The contact opened and then closed the tailgate, re-entered the vehicle however, the warning light reappeared. The contact stated that occasionally, the tailgate would unlock inadvertently. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage is 180,000.
NHTSA complaint #11419497 — an unverified report by a vehicle owner.
at 125,000 milesPlainview, NY
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE ALARM INDEPENDENTLY ACTIVATED DUE TO THE PASSENGER'S SIDE DOOR BEING AJAR. THE CONTACT RECEIVED A FIELD SERVICE ACTION NUMBER: 19N09 (LATCHES/LOCKS/LINKAGES) FROM THE MANUFACTURER AS PART OF A CUSTOMER SATISFACTION PROGRAM. LEVITTOWN FORD LOCATED AT 3195 HEMPSTEAD TPK, LEVITTOWN, NY11756, AND WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE FIELD SERVICE ACTION WAS SPECIFIC TO THE DRIVER'S DOOR AND NOT THE PASSENGER'S DOOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
NHTSA complaint #11311403 — an unverified report by a vehicle owner.
at 83,000 milesFresno, CA
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE CONTACT BECAME AWARE THAT THE DRIVER'S DOOR OUTER DOOR HANDLE WAS FRACTURED. THE CONTACT MODIFIED THE DOOR HANDLE WITH DUCT TAPE TO BE ABLE TO LOCK AND UNLOCK THE DOOR. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER 10V516000 (LATCHES, LOCKS, LINKAGES) HOWEVER, THE FRACTURED DOOR HANDLE WAS NOT COVERED. THE FAILURE MILEAGE WAS 83,000.
NHTSA complaint #11307315 — an unverified report by a vehicle owner.
at 110,000 milesCastle Rock, CO
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND DRAINED THE BATTERY. THE VEHICLE WAS TAKEN TO MEDVED FORD (1404 S WILCOX ST, CASTLE ROCK, CO 80104, (303) 688-3137) WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER'S SIDE DOOR WAS FAULTY AND THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR LATCH WAS PREVIOUSLY REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NO RECALL WAS ASSOCIATED WITH THE VIN. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 110,000. *TT UPDATED 8/20/18
NHTSA complaint #11048774 — an unverified report by a vehicle owner.
at 110,000 milesChepachet, RI
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S DOOR FAILED TO LATCH AND REMAIN CLOSED. THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 110,000.
NHTSA complaint #11034693 — an unverified report by a vehicle owner.
at 40,000 milesEL Paso, TN
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT ANY SPEED, ALL FOUR DOORS UNLOCKED AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (SHAMALEY FORD IN EL PASO, TX), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
NHTSA complaint #11012862 — an unverified report by a vehicle owner.
at 49,000 milesNEW Cuyama, CA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOME LIGHT FAILED TO TURN OFF, WHICH DRAINED THE ELECTRICAL POWER. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED INTERMITTENTLY WHEN THE DOOR WAS CLOSED. THE INDEPENDENT MECHANIC WHO SOLD THE VEHICLE TO THE CONTACT DID NOT PERFORM DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING TO DETERMINE IF THERE WAS A MANUFACTURER CAMPAIGN TO SERVICE THE VEHICLE OR A SOLUTION TO PREVENT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
NHTSA complaint #11001948 — an unverified report by a vehicle owner.
at 80,000 milesTulsa, OK
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. UPON STARTING THE VEHICLE, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND CHIMED. THE CONTACT ATTEMPTED TO LOCK THE DOORS, BUT THE LOCKS FAILED. THE DEALER DIAGNOSED THAT THE LATCH MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10983704 — an unverified report by a vehicle owner.
at 49,000 milesWest Mount, NJ
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE DRIVER SIDE DOOR REMAINED OPEN AND THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS COVERED BY THE WARRANTY. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000. THE VIN WAS NOT PROVIDED.
NHTSA complaint #10978865 — an unverified report by a vehicle owner.
at 121,000 milesGrant, OK
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR SENSOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000.
NHTSA complaint #10971948 — an unverified report by a vehicle owner.
at 77,100 milesFarmington, MI
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT, BUT EVENTUALLY EVOLVED TO A CONSISTENT FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,100. THE CONSUMER REQUESTED A NON-TAKATA REPLACEMENT FOR THE AIRBAG RECALL. UPDATED 08/10/2017
NHTSA complaint #10971123 — an unverified report by a vehicle owner.
at 130,000 milesSAN Antonio, TX
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S DOOR AJAR WARNING INDICATOR ILLUMINATED. AS A RESULT, ALL THE DOORS FAILED TO AUTOMATICALLY LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10970112 — an unverified report by a vehicle owner.
Jacksonville, FL
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO LATCH CORRECTLY AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH SENSOR WAS MALFUNCTIONING AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE ISSUE PERSISTED. THE VEHICLE WAS TAKEN BACK AND FORTH TO THE DEALER SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10967974 — an unverified report by a vehicle owner.
at 65,000 milesBurlington, WI
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN PARKING AND EXITING THE VEHICLE, THE DOME LIGHT AND DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED AND WOULD ONLY GO OFF WHEN THE VEHICLE WAS SHIFTED INTO DRIVE. THE DEALER DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NHTSA complaint #10938544 — an unverified report by a vehicle owner.
at 65,000 milesAsheville, NC
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED EVEN WITH ALL THE DOORS CLOSED. IN ADDITION, THE DOOR DID NOT REMAIN LOCKED AFTER BEING LOCKED USING THE KEY FOB. THE CONTACT ALSO EXPERIENCED EXCESSIVE BATTERY DRAIN DUE TO THE FAILURE. THE CONTACT HAD POOR VISIBILITY DUE TO THE WARNING INDICATOR BEING ILLUMINATED UNTIL THE VEHICLE WAS OPERATED BETWEEN 25-30 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
NHTSA complaint #10930042 — an unverified report by a vehicle owner.
at 104,500 milesCentreville, MD
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR LATCH ON THE FRONT DRIVERS SIDE FAILED TO LOCK PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,500.
NHTSA complaint #10929531 — an unverified report by a vehicle owner.
at 74,000 milesFarmington, MN
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR CAUSED THE DOOR AJAR INDICATOR TO ILLUMINATE, ALTHOUGH THE DOOR WAS CLOSED. IN ADDITION, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND THE DOORS WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
NHTSA complaint #10920516 — an unverified report by a vehicle owner.
at 136,000 milesBrownsville, PA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT NOTICED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ON THE FRONT DRIVER'S DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
NHTSA complaint #10918919 — an unverified report by a vehicle owner.
at 89,000 milesHolland, MI
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOOR LATCH SENSOR IN THE DRIVERS DOOR IS MALFUNCTIONING. SHOWS A DOOR AJAR WARNING ON INSTRUMENT CLUSTER WHEN DOOR IS ACTUALLY CLOSED TIGHT. THIS WARNING INDICATION PREVENT THE DOORS FROM LOCKING WHEN DRIVING. BIG SAFETY ISSUE! IT ALSO CAUSES INTERIOR LIGHT TO STAY ON, AND NIGHT TIME DRIVING WITH THAT INTERIOR LIGHT GLARE IS A SAFETY ISSUE. THE DOME LIGHTS HAVE ALSO STAYED ON WHEN PARKED, CAUSING THE BATTERY TO GO DEAD. THIS ISSUE FIRST WAS NOTICED 7/10/16 AND CONTINUES INTERMITTENTLY EACH TIME THE VEHICLE IS DRIVEN.
NHTSA complaint #10916359 — an unverified report by a vehicle owner.
at 51,000 milesPrescott Valley, AZ
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE FRONT DRIVER SIDE DOOR WARNING INDICATOR REMAINED ILLUMINATED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V516000 (LATCHES/LOCKS/LINKAGES). ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED AND A LOUD SOUND WAS HEARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,000.
NHTSA complaint #10916115 — an unverified report by a vehicle owner.
at 36,000 milesCharlotte, NC
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DOOR AJAR WARNING LIGHT ILLUMINATED EVEN THOUGH ALL THE DOORS WERE CLOSED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
NHTSA complaint #10894201 — an unverified report by a vehicle owner.
at 70,000 milesChardon, OH
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE WARNING LIGHT FOR THE DRIVER'S DOOR WAS ILLUMINATED, WHICH INDICATED THAT THE DOOR WAS NOT LOCKED DESPITE THE LOCKS BEING ACTIVATED. THE INTERIOR LIGHTING ALSO REMAINED ILLUMINATED DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #10893376 — an unverified report by a vehicle owner.
at 30,000 milesSAN Leandro, CA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED EVEN THOUGH ALL THE DOORS WERE CLOSED. AS A RESULT, THE CONTACT WAS UNABLE TO LOCK THE DOORS. THE INTERIOR DOME LIGHT REMAINED ILLUMINATED AND CAUSED THE BATTERY TO DRAIN. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO FUNCTION. THE CONTACT HAD TO PUMP THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE DEALER DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER A VOLUNTARY RECALL BY THE MANUFACTURER; HOWEVER, THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE DOOR LATCH AND SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 30,000.
NHTSA complaint #10893436 — an unverified report by a vehicle owner.
at 55,000 milesGwinn, MI
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR AJAR WARNING LIGHT ILLUMINATED WHETHER THE DOOR WAS CLOSED HARD OR SOFTLY. WHILE TRAVELING 10 MPH, THE CONTACT STATED THAT THE AUTOMATIC LOCKING FEATURE FAILED. THE CONTACT ALSO STATED THAT THE WARNING LIGHT ILLUMINATED, CAUSING THE BATTERY TO DEPLETE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
NHTSA complaint #10882984 — an unverified report by a vehicle owner.
at 55,000 milesGwinn, MI
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR AJAR WARNING LIGHT ILLUMINATED WHETHER THE DOOR WAS CLOSED HARD OR SOFTLY. WHILE TRAVELING 10 MPH, THE CONTACT STATED THAT THE AUTOMATIC LOCKING FEATURE FAILED. THE CONTACT ALSO STATED THAT THE WARNING LIGHT ILLUMINATED, CAUSING THE BATTERY TO DEPLETE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
NHTSA complaint #10882984 — an unverified report by a vehicle owner.