Owners have filed 2,538 complaints
about the 2011 Ford Edge with NHTSA between 2010 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 2 of 18 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Ford Edge. 50 means typical for this
model; 100 means roughly double.
Severity — 9
1.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 33
19% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
18355.5%
Door
7923.9%
Latch
4714.2%
Camera
92.7%
Automatic Emergency Braking
41.2%
Warnings
30.9%
Blind Spot Detection
30.9%
Rearview System Braking
20.6%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
391.9%
1,000 – 9,999 miles
442.1%
10,000 – 24,999 miles
1035.0%
25,000 – 49,999 miles
61530.0%
50,000 – 74,999 miles
58728.7%
75,000 – 99,999 miles
31715.5%
100,000 – 149,999 miles
26512.9%
150,000+ miles
783.8%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2011 Ford Edge SUV AWD
14% risk
2011 Ford Edge SUV FWD
15.9% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2010peak 64Jun 2026
NHTSA investigations into the 2011 Ford Edge
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE16012Opened 28 Sep 2016Closed 20 Mar 2017INTERIOR LIGHTING
Door Ajar Warning Light Always On
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the in...
Recalls on the 2011 Ford Edge
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
11V128000
ELECTRICAL SYSTEM:SOFTWARE
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Risk: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
10V659000
STRUCTURE:BODY
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Risk: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
10V516000
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Risk: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20104633,243 units in Canada
Electrical
On certain vehicles, the Body Control Module (BCM) may develop an internal short. If an electrical short occurs, an overheating condition may result in a vehicle fire causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the Body Control Module.
Recall 201036621 units in Canada
Other
Certain vehicles may have control module settings that disable the locking function for the liftgate. Technical Standards Document No. 206 S4.3 requires that that each door, including liftgates, be equipped with a locking device. Correction: Dealers will update the control modules.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 243,000 milesGrafton, OHCrash
SERVICE BRAKES
The contact owns a 2011 Ford Edge. The contact stated that while his son was driving at an undisclosed speed, the brake pedal locked and was inoperable. Due to the brake pedal failure, the vehicle crashed into a nearby curb. The contact stated that his son described the brake pedal as it was hard as a brick. The damage done to the vehicle due to the brake pedal failure was diagnosed and repaired by the contact. The damages were a fractured passenger front side lower control arm and a fractured front passenger front side drive axle. The vehicle was towed to the dealer and diagnosed with a failed brake booster and failed brake master cylinder. The brake booster and brake master cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, however, the contact was informed that the vehicle was not covered under the recall. The failure mileage was approximately 243,000.
NHTSA complaint #11559020 — an unverified report by a vehicle owner.
Schertz, TXCrash
AIR BAGS
Vehicle is owned by my parents. I am his adult son [XXX] ). My father was driving. He failed to stop in time to avoid impacting the vehicle in front. Based on pictures and in-person inspection, he was traveling at a speed that should have deployed the driver's and front seat passenger's air bags. These did not deploy. The side airbag did deploy. No dashboard warnings indicated a problem with the airbags. No recall was in place. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11557547 — an unverified report by a vehicle owner.
at 145,000 milesSylvania, OHCrash
SERVICE BRAKES
ABS HYDRAULIC MCU UNIT VALVES STICK OPEN AFTER TURNING AND GOING OVER A BUMP WITH THE BRAKES ON. OUT OF NOWHERE THE BAKE PEDDLE GOES ALMOST TO THE FLOOR AND DOES NOT RETURN TO NORMAL OPERATION. YOU ARE LEFT WITH A SPONGEY PEDDLE THAT WHEN PRESSED CONTINUES TO DEPRESS AS IF LEAKING UNTIL IT BOTTOMS OUT. UNLESS YOU PUMP IT UP. I HAVE HAD THE MCU CYCLED AT A GARAGE AND THEY HAVE GOTTEN THE VALVE TO BREAK FREE ONLY TO HAVE IT HAPPEN AGAIN. I SEE THEY HAVE RECALLED THE FUSION FOR A SIMILAR ISSUE.
NHTSA complaint #11408460 — an unverified report by a vehicle owner.
at 145,000 milesHampton, VACrash
SERVICE BRAKES
WHEN VEHICLE IS IN MOTION AT VARIOUS SPEEDS AND PRESSURE APPLIED TO BRAKE PEDAL TO STOP OR REDUCE SPEED THE VEHICLE DOESN'T COMPLETELY STOP. THIS HAS RESULTED IN ACCIDENTS DUE TO PRESSING BRAKE IS UNABLE TO STOP THE VEHICLE. MULTIPLE DIAGNOSTICS HAVE BEEN PERFORMED ON THE VEHICLE FROM CERTIFIED AUTO SHOPS TO NO AVAIL. MECHANICS ARE UNABLE TO RESOLVE THE ISSUE DUE TO OCCURRENCES ARE INTERMITTENT. THIS IS A VERY SCARY FEELING TO NOT KNOW IF YOUR BRAKING SYSTEM WILL STOP THE VEHICLE WHEN IN MOTION. I HAVE RESEARCHED AND REVIEWED MULTIPLE BLOGS THAT HAVE RESULTED IN MULTIPLE CITIZENS EXPRESSING THE SAME ISSUE WITH THIS TYPE, YEAR, AND MODEL OF VEHICLE. I STRONGLY ENCOURAGE FORD AND MANUFACTURERS TO THOROUGHLY RESEARCH THESE TYPE COMPLAINTS AND ISSUE A RECALL BEFORE MULTIPLE DEATHS OCCUR DUE TO VEHICLE BEING UNABLE TO STOP. FAMILY LIVES ARE AT RISK WHEN DRIVING THEIR VEHICLES THAT PRESENT THIS INTERMITTENT BRAKING PROBLEM. ADDITIONALLY, THERE HAVE BEEN TIMES WHEN I HAVE HAD TO PUMP THE BRAKES WHILE IN PARK OR PUT IN NEUTRAL BEFORE PUTTING INTO DRIVE MODE. AGAIN, BRAKE PEDAL SUPPRESSED FULLY TO FLOOR STILL WILL NOT BRING VEHICLE TO COMPLETE HALT. THIS IS EXTREMELY DANGEROUS. THIS IS A CONTINUOUS ISSUE THAT HAS BEEN GOING ON FOR MONTHS IN MY CASE BUT FOR YEARS FOR OTHERS WHO OWN THE SAME TYPE OF VEHICLE.
NHTSA complaint #11320820 — an unverified report by a vehicle owner.
at 128,000 milesWichita, KSCrash
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 8 MPH, THE REVERSE SENSORS WENT OFF. THE CONTACT MENTIONED THAT THE VEHICLE WAS TURNED OFF AND RESTARTED. WHEN THE VEHICLE WAS PLACED IN REVERSE, THE INSTRUMENT PANEL AND BACK UP CAMERA WENT BLANK. THE CONTACT MENTIONED THAT THE GEAR BECAME STUCK IN REVERSE AND THE VEHICLE ROLLED INTO THE VEHICLE IN THE REAR. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE CONTACT TURNED THE VEHICLE ON AND OFF UNTIL IT BECAME OPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE CLUTCH WAS NOT RECOGNIZING WHAT GEAR WAS SELECTED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO MIDWEST KIA (8725 W KELLOGG DR, WICHITA, KS 67209, (316) 448-8493), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.
NHTSA complaint #11257487 — an unverified report by a vehicle owner.
at 80,000 milesGrand Prairie, TXCrash1 injured
SERVICE BRAKES
ON 9/11/17 MY WIFE WAS INVOLVED IN AN ACCIDENT WHILE DRIVING HER 2011 FORD EDGE LIMITED WITH APPROXIMATELY 80,000 MILES. A VAN HAD CUT HER OFF DURING RUSH HOUR TRAFFIC ON HYW. 635 IN FARMERS BRANCH, TX AND SHE ENDED UP REAR ENDING IT. I ASKED MY WIFE WHAT HAPPENED WHEN I ARRIVED AT THE HOSPITAL AND THE TOLD ME THAT WHEN SHE WENT FOR THE BRAKE PEDAL IT WENT STRAIGHT TO THE FLOOR AND SHE HEARD A "SUCKING" SOUND BUT THE CAR DID NOT STOP. OUR INSURANCE COMPANY AT THE TIME (USAA) NEVER INVESTIGATED THE BRAKES AND TOTALED OUT THE CAR. I SEARCHED GOOGLE AND HAVE FOUND SIMILAR SITUATIONS INVOLVING FORD EDGE CROSSOVERS BUT FORD ONLY HAS A TSB FOR THIS ISSUE AND NOT A RECALL. I JUST RECENTLY LEARNED ABOUT THIS PROCESS AND HOPE IT WILL BE INVESTIGATED SO THAT LIVES CAN BE SAVED. LUCKILY MY WIFE ONLY SUSTAINED MINOR INJURIES FROM THE AIRBAG AND OUR CHILDREN WERE STILL WITH OUR BABYSITTER.
NHTSA complaint #11221280 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Auburn, CA
SERVICE BRAKES
Break Booster Break fell to the floor, slow to stop, spongy. I was able to put on my hazards and roll to safety stop. Huge risk if I was going faster or turning a curve. Dangerous to me and others to not being able to stop The problem hasn’t been taken to the shop yet as it was closed and I had the same problem in 2025 and 2023 which were confirmed and fixed with ford parts. I am suspecting it is the same issue. Even if replaced the car is likely not safe wi the this part failing 3 times in less than 4 years. No warnings or symptoms, just falls to the floor and spongy break reaction
NHTSA complaint #11747014 — an unverified report by a vehicle owner.
Auburn, CA
SERVICE BRAKES
Brake Booster Was exiting the freeway so already slowed but it was a curvy off-ramp, thankfully no one was close and the car was already slowed, but on hazards and coasted home at 5 mph. Huge safety concern Tow truck towed to HTS Automotive to determine the brake booster went out, which we already knew as the same thing happened in 2023! No warnings, no symptoms prior
NHTSA complaint #11747017 — an unverified report by a vehicle owner.
Auburn, CA
SERVICE BRAKES
Brake Booster All of a sudden my brake went to the floor and made a hissing sound, spongy response. Took it to Cowin Ford and they diagnosed and replaced the brake booster. It was really dangerous as response to brake was really slow. I almost hit a car in front of me. No warnings or symptoms prior.
NHTSA complaint #11747018 — an unverified report by a vehicle owner.
at 110,000 milesMinneapolis, MN
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Ford Edge. The contact stated that while reversing out of the garage and depressing the brake pedal, the vehicle failed to immediately stop. The brake pedal was spongy. The contact stated that later, while driving at an undisclosed speed and depressing the brake pedal to stop the vehicle, the braking distance was extended. The vehicle was slowly driven to the local mechanic, who diagnosed that the brake booster had failed and needed to be replaced. The vehicle was not yet repaired. The local dealer was contacted. The manufacturer was not contacted or notified of the failure. The failure mileage was 110,000.
NHTSA complaint #11746227 — an unverified report by a vehicle owner.
Evansville, IN
SERVICE BRAKES
The brake pedal sunk all the way to the floor before braking. This has happened multiple times and now there is a leak in the ABS which we are in need of a ABS pump. Was told by mechanic that this is an ongoing problem with the Ford Edges. And, the real problem is the mechanic cannot find a replacement pump for it. Multiple locations were contacted but nothing is available. My Edge is a 2011 and currently has 84,500 miles. It’s a dangerous situation when the pedal sinks to the floor before stopping. There are no ABS warnings that pop up on the dash. Need to know what Ford is doing about this.
NHTSA complaint #11734982 — an unverified report by a vehicle owner.
Murrieta, CA
STRUCTURE:BODY
The throttle body issues again with the burning smell as well the whole car shut down like the other two times I reported on this website! Please note the team who fixed it last time was at Poway Ford and the main manager from auto maintenance was fired due to attempting to correct the issue on my 2011 Ford Edge!
NHTSA complaint #11734578 — an unverified report by a vehicle owner.
Apache Junction, AZ
SERVICE BRAKES
The brake pedal does not feel right and the car continues to roll. My mechanic found that the brake pedal vacuum boosters commonly fail on this model. He repaired it and less than a year later it has failed again. I heard the air leak when pressing the pedal and the car does not stop, it continues to roll. I've had to park it because this is a safety issue. I do not want to risk my life or cause property damage. The car has less than 130,000 miles on it and no warning lights or messages come on the dash for this. This repair was over $600 but the manufacturer should fix this and make sure it's right and safe.
NHTSA complaint #11734138 — an unverified report by a vehicle owner.
at 105,000 milesEspanaway,, WA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Ford Edge. The contact stated that while driving 10 MPH and coming to a stop, the brake pedal was depressed, but the vehicle failed to respond as intended. There was no warning light illuminated. The dealer was notified of the failure and provided an estimate for the repair. The vehicle was taken to an independent mechanic, where it was diagnosed with brake master cylinder failure. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired a second time. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.
NHTSA complaint #11732511 — an unverified report by a vehicle owner.
at 120,000 milesBoise, ID
STRUCTURE
The contact owns a 2011 Ford Edge. The contact stated that the rear-view camera displayed a blank image while in reverse(R), and the side mirrors readjusted at start-up. Additionally, the power seat settings failed to remain programmed, and the power windows failed to roll down as needed. Over time, there was an abnormal wire-burning odor coming from the vehicle. The vehicle was taken to a dealer to be diagnosed, and it was determined that the body control module was inoperable. Upon investigation, the contact became aware of NHTSA Campaign Number: 10V659000 (Structure); and associated the failure with the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.
NHTSA complaint #11731403 — an unverified report by a vehicle owner.
Groveland, CA
UNKNOWN OR OTHER
Rear back up camera is inverted. Has been for many years. Ford says no fix. There has been many recalls for this problem on other model years. Why not this year, 2011
NHTSA complaint #11722652 — an unverified report by a vehicle owner.
Palmdale, CA
STRUCTURE
The contact owns a 2011 Ford Edge. The contact stated that while attempting to register the vehicle, the contact was informed that the vehicle could not be registered due to the incomplete recall of NHTSA Campaign Number: 10V659000 (Structure). The vehicle was taken to the dealer, where the contact was informed that the recall repair could not be completed because the part for the repair had been discontinued. The dealer informed the contact that the vehicle could not be returned due to the incomplete safety recall. The vehicle remained at the dealer for two months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted, but no assistance was provided. The contact was informed that the VIN could not be removed from the recall. The contact had not experienced a failure.
NHTSA complaint #11721771 — an unverified report by a vehicle owner.
at 197,000 milesSanta Fe, NM
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Ford Edge. The contact stated that the brake pedal was firm while depressing with an abnormal hissing sound coming from the vehicle. Due to the failure, the braking distance was extended. There was no warning light illuminated. The dealer was notified of the failure and the contact was informed that the VIN was not under recall. The vehicle was then taken to an independent mechanic where it was diagnosed with power brake booster unit failure. The manufacturer was notified of the failure and provided the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 197,000.
NHTSA complaint #11714568 — an unverified report by a vehicle owner.
Tallassee, AL
ELECTRICAL SYSTEM
Back up camera problem. I have reported this before. I have difficulty remembering the date, but since I've reported it before, hopefully you'll find the info. Please help!
NHTSA complaint #11711303 — an unverified report by a vehicle owner.
New Britain, CT
SERVICE BRAKES
This issue happened back June 2025 when I make a wide turn, the car automatically go into limp mode and all the lights on the dashboard that is related to the brake system comes on, so for example, the advanced traction control sensor, the brake mode, the traction mode and the ABS mode and this is very dangerous because I realize when I am driving locally, and if I’m in the middle of a major intersection, I can be struck because I would have to immediately turn my car off turn it back on and then it will start moving again. Sometimes it takes a while for it to start moving again.
NHTSA complaint #11707392 — an unverified report by a vehicle owner.
Winter Garden, FL
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
See attached document for complaint.
NHTSA complaint #11700379 — an unverified report by a vehicle owner.
Winter Garden, FL
FUEL SYSTEM, GASOLINE
See attached document for complaint.
NHTSA complaint #11700379 — an unverified report by a vehicle owner.
Montrose, IA
ELECTRICAL SYSTEM
Number one my brakes are soft they say needs abs and their is recall but not on My vin number but on Ford edge 2011if it's on one should be on all recall safety is without brakes and my camera is black again recalls on other ford edge but again not mine please help
NHTSA complaint #11700272 — an unverified report by a vehicle owner.
Montrose, IA
SERVICE BRAKES
Number one my brakes are soft they say needs abs and their is recall but not on My vin number but on Ford edge 2011if it's on one should be on all recall safety is without brakes and my camera is black again recalls on other ford edge but again not mine please help
NHTSA complaint #11700272 — an unverified report by a vehicle owner.
Brooklyn Park, MN
UNKNOWN OR OTHER
Door sensor not working, lights stay on and the battery keeps going off, very common issue from research online
NHTSA complaint #11698279 — an unverified report by a vehicle owner.
Tallassee, AL
UNKNOWN OR OTHER
This back up camera has been an issue almost immediately after I got the car. Now the picture is upside down and has lines across the screen. I am on disability and I need my camera. That's one of the reasons I bought the car. Please fix this ASAP
NHTSA complaint #11695542 — an unverified report by a vehicle owner.
New Brighton, MN
UNKNOWN OR OTHER
Originally when I purchased my, 2011 Ford Edge SEL 3.5L v6. I was informed upon purchasing the vehicle that the rear view camera was malfunctioning. I told the car dealer that was no big issue that I would take care of the problem. This was in around Sept 21, 2021. I did buy a new camera and replaced the malfunctioning camera. Which it worked just fine until the issued recall for the 2021 ford edge when my vehicle started showing the rear view camera unavailable. Which was weird since it worked completely fine the day before. I did a full software update to the system. The first time it said update successful. I then ended up resetting and full system factory reset and went to perform the software update to Sync3. My rear view camera has been unaffectively fixed after the problem. First arose. I did repair a faulted wire in the harness which didn't work either. I suspect that it still may be a software issue or that the business I work for is somehow blocking the signal. I work for Maple Bear Inc doing business as Instacart LLC. It does seem since the last revamping of the instacart driver platform was right around the time of the rear view camera malfunctioning. It may be a manufacturing issue as well. Either way it needs to be immediately resolved as this is a federal issue of non-compliance of vehicle safety regulations.
NHTSA complaint #11691759 — an unverified report by a vehicle owner.
New Brighton, MN
ELECTRICAL SYSTEM
Originally when I purchased my, 2011 Ford Edge SEL 3.5L v6. I was informed upon purchasing the vehicle that the rear view camera was malfunctioning. I told the car dealer that was no big issue that I would take care of the problem. This was in around Sept 21, 2021. I did buy a new camera and replaced the malfunctioning camera. Which it worked just fine until the issued recall for the 2021 ford edge when my vehicle started showing the rear view camera unavailable. Which was weird since it worked completely fine the day before. I did a full software update to the system. The first time it said update successful. I then ended up resetting and full system factory reset and went to perform the software update to Sync3. My rear view camera has been unaffectively fixed after the problem. First arose. I did repair a faulted wire in the harness which didn't work either. I suspect that it still may be a software issue or that the business I work for is somehow blocking the signal. I work for Maple Bear Inc doing business as Instacart LLC. It does seem since the last revamping of the instacart driver platform was right around the time of the rear view camera malfunctioning. It may be a manufacturing issue as well. Either way it needs to be immediately resolved as this is a federal issue of non-compliance of vehicle safety regulations.
NHTSA complaint #11691759 — an unverified report by a vehicle owner.
Beach Park, IL
UNKNOWN OR OTHER
back up camera is flipped upside down and has been for years. No one has attempted to fix this. Is there a recall on this model and year. 2011 Ford Edge Sport.
NHTSA complaint #11690031 — an unverified report by a vehicle owner.
Beach Park, IL
SERVICE BRAKES
When applying breaks in the snow, the antilock breaks fail. I loose control of breaking and car acts like the breaks are gone. This has happened many times in the snow. Car has been tied several times for no breaks. When it gets to the shop breaks are working. Shop released any air in antilock breaks but this continues to happen when breaks are locked up.
NHTSA complaint #11690030 — an unverified report by a vehicle owner.
Beaumont, CA
ENGINE
My 2011 Ford Edge stalled on the freeway March 1st 2025. I had purchased the car in 2019, and kept up with regular maintenance. My mechanic tells me its an issue with the "water pump" thats is connected to the timing belt, and that the engine has been flooded? Now I need to replace my engine! I looked into it and it turns out THOUSANDS of others have gone through this too. Someone needs to have this car/engine PULLED off the market. When I purchased it, it was supposed to be a reliable car for my family, now I dont know what I'm going to do because Ford just doesn't care about their customers.
NHTSA complaint #11688275 — an unverified report by a vehicle owner.
