47 of the
1,480 complaints about the 2012 Ford Edge are about the
fuel system — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
55,000 miles.
The contact owns a 2012 Ford Edge. The contact stated that while driving on several occasions at various speeds, or while the vehicle was parked, the contact observed an abnormal gasoline odor in the vehicle. Additionally, while driving at an undisclosed speed, the vehicle lost motive power while attempting to accelerate, with the check engine warning light illuminated. Additionally, a "Turbo Boost" message was displayed. The vehicle was taken to an independent mechanic who discovered a fuel leak. The contact was informed that either the fuel tank or fuel lines needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 98,260.
NHTSA complaint #11681389 — an unverified report by a vehicle owner.
Phoenix, AZ
FUEL/PROPULSION SYSTEM
Constant gas smell . Was told there is a fuel tank leak. Also check engine light came on and the codes that came up is for supercharger/ turbo boost.
NHTSA complaint #11681126 — an unverified report by a vehicle owner.
at 105,000 milesDavenport, FL
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Ford Edge. The contact stated while starting the vehicle after refueling, the check engine warning light illuminated, and the vehicle jerked. Additionally, the contact stated that the vehicle lost motive power and stalled while in traffic. The contact was able to restart the vehicle and exited the highway. The vehicle was taken to the dealer, where the fuel line pulse damper metal housing was replaced; however, the failure reoccurred. The vehicle was taken back to the dealer, where it was diagnosed that the fuel line needed to be replaced with one that did not have a damper. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle could not be repaired under NHTSA Campaign Numbers: 14V002000 (Fuel System, Gasoline) or 12V438000 (Fuel System, Gasoline) as the VIN was not included. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 105,000.
NHTSA complaint #11513238 — an unverified report by a vehicle owner.
Toms River, NJ
FUEL/PROPULSION SYSTEM
At a speed of about 60 mph I engaged the cruise control. About 10 seconds later car went into limp mode. Had to acceleration. Was able to pull off to side of road and then vehicle stalled. Put car in park waiting a few seconds and was able to start car again and continue driving with no further problems. This same problem occurred about a month earlier. That event was the same except it happened just after backing out of the driveway and starting up the road at a speed of about 5mph. Was able to restart and continue trip without any problems. Researched the problem and read comments from other people stating the same problem. Never happened before these two incidents
NHTSA complaint #11487402 — an unverified report by a vehicle owner.
at 179,000 milesBronx, NY
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Ford Edge. The contact stated while driving 45 MPH, the vehicle started shaking and depressing with the accelerator pedal being depressed; however, the vehicle failed to accelerate as designed. The contact stated that the check engine warning light was illuminated. The contact was able to exit the highway and continued driving to her destination. The contact took the vehicle to an independent mechanic and was informed that both front axles, the exhaust pipe, and the fuel injector needed to be replaced. Additionally, there was a leak in the evaporative emission control system (EVAP). The vehicle was repaired, except for the evaporative emission control system (EVAP). The contact called the local dealer and made them aware of the failure. The vehicle was repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 12V438000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 179,000.
NHTSA complaint #11472488 — an unverified report by a vehicle owner.
Milwaukee, WI
FUEL/PROPULSION SYSTEM
Had diagnosis test done and did process of elimination. Said needed ignition coils/ spark plugs did all that plus fuel injector and oxygen sensor put in bran new and check engine still blinking and car stutters. Only 10miles per gallon on car. You can smell fumes inside car severally. Looked on website and said this car had recall on fuel system/ gasoline. So am I able to take in to manufacture and they fix free cuz of seriously dangerous defect. Car could egnite.
NHTSA complaint #11448299 — an unverified report by a vehicle owner.
at 70,000 milesLake Placid, FL
FUEL/PROPULSION SYSTEM
DRIVING ON US HIGHWAY 27, 65 MPH AT NIGHT. CAR JUST STOPPED DEAD ON THE ROAD, NO WARNING, PLENTY OF GAS. I COULD HAVE BEEN KILLED! HAD IT TOWED TO FORD DEALER WAS TOLD IT WAS THE FUEL PUMP. I SEARCHED THE INTERNET AND FOUND FOR MY YEAR,MAKE AND MODEL A RECALL FOR THE FUEL PUMP. BUT, ACCORDING TO MY VIN MY VEHICLE ISN'T COVERED. HOW IS THIS POSSIBLE SINCE ITS THE SAME PROBLEM ON THE SAME VEHICLES?
NHTSA complaint #11327940 — an unverified report by a vehicle owner.
at 120,000 milesMolino, FLCrash
FUEL/PROPULSION SYSTEM
THERE IS A PARTIAL RECALL ON THESE MODEL FORD EDGE'S. WHERE THE BRAKE BOOSTER AND BRAKE MASTER CYLINDER ARE DEFECTIVE AND CAUSE THE BRAKES TO FILL WITH AIR AND LOSE PARTIAL AND SOMETIMES TOTAL LOSS OF BRAKING POWER. THIS HAPPENED TO MY 2012 FORD EDGE SPORT. I BOUGHT NEW FACTORY PARTS AND HAD THEM INSTALLED BY A PROFESSIONAL. THEY WENT OUT AGAIN. IT HAD TO DO WITH HE FACTORY OF THE PARTS. PLEASE PLACE A MASS RECALL ON THIS PART. MY WIFE AND KIDS SHOULDN'T GET INTO A WRECK DUE TO BRAKES GOING OUT AGAIN. THEY ALREADY HAVE TOTALLY GONE OUT TWICE. THE 2ND TIME MY WIFE WITH DAUGHTER AND MY SON IN THE CAR COULDNT SLOW DOWN IN TIME AND GOT INTO A FENDER BENDER. IT WASN'T SERIOUS. THIS TIME. THANK YOU. ALSO, ANOTHER PROBLEM THAT HAS BEEN NOTED BY THOUSANDS OF FORD EDGE OWNERS IS THE STYLE OF FUEL DOOR. IT DOESN'T SEAL PROPERLY WHICH IN RETURN CAUSES A CHECK ENGINE LIGHT TO APPEAR ON THE INSTRUMENT CLUSTER. PLEASE INVESTIGATE THIS ISSUE AS SELL. THANK YOU.
NHTSA complaint #11291433 — an unverified report by a vehicle owner.
Houston, TX
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 55 MPH, SHE SMELLED AN ABNORMAL FUEL ODOR. THE DRIVER STATED THAT FUEL SPEWED THREW THE ENGINE COMPARTMENT. THE CONTACT ARRIVED AT THE SCENE, CUT THE FUEL LINE, ATTACHED ANOTHER RUBBER FUEL LINE ONTO THE ENGINE COMPARTMENT, AND WAS ABLE TO DRIVE HOME. THE CONTACT CALLED AUTONATION FORD (20777 KATY FWY, KATY, TX 77450, (281) 305-8949), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11242767 — an unverified report by a vehicle owner.
at 123,000 milesWebster City, IA
FUEL/PROPULSION SYSTEM
TAKATA RECALL I PURCHASED MY 2012 FORD EDGE SEL APRIL 22, 2019. TODAY, MAY 31ST 2019 ON MY WAY HORNE FROM WORK THE VEHICLE LOST STEERING AND POWER. I HAD JUST PASSED A SEMI-TRUCK ON A SMALL FARM TOWN BLACK TOP ROAD AND CAME UP ON A STOP SIGN. IN THE PROCESS OF TURNING TO THE LEFT FROM THE STOP THE INCIDENT OCCURRED. LUCKILY I WAS ABLE TO MAKE IT OUT OF THE ROAD. AFTER SEVERAL ATTEMPTS TO RESTART THE VEHICLE I HAD TO FIND AN ALTERNATE WAY HOME. *WHEN STARTING THE VEHICLE THE ENGINE DID RUN HOWEVER IT SOUNDED AS IT WAS "STARVED" OR "MIS-FIRING", THERE WAS HEAVY WHITE SMOKE DISPERSING FROM THE EXHAUST AND WHEN I WOULD ATTEMPT TO PUT IT IN DRIVE IT WOULD DIE. THE OIL LEVEL IS FINE, THE ANTIFREEZE IS FINE, IT IS NOT OVERHEATING AND THERE WERE NO SIGNS OR SYMPTOMS OF AN ISSUE. THIS WAS COMPLETELY UNEXPECTED AND OCCURRED WITH NO WARNING. THE VEHICLE IS CURRENTLY PARKED WHERE IT DIED; A HALF HOUR AWAY FROM MY HOME. I AM THANKFUL MY 15 YEAR OLD DAUGHTER WAS NOT DRIVING WHEN THIS HAPPENED AND EVEN MORE THANKFUL THAT THIS SPORADIC ACTIVITY DID NOT RESULT IN A FATAL OR CRIPPLING CRASH WITH ANOTHER INDIVIDUAL. AS I RESEARCH THE CAUSES IT APPEARS THIS ISSUE IS NOT ISOLATED AND HAS BEEN OCCURRING SINCE 2008. I PRAY IT IS INVESTIGATED AND NOTICE IS SHARED BEFORE THE POTENTIALS BECOME A REALITY. PLEASE BE PROACTIVE VS REACTIVE AND ASSURE THIS ISSUE IS ADDRESSED FOR THE PEOPLE.
NHTSA complaint #11217220 — an unverified report by a vehicle owner.
Sapulpa, OK
FUEL/PROPULSION SYSTEM
WHEN THE FUEL TANK IS FILLED, THE ODOR OF GASOLINE IS VERY STRONG INSIDE THE VEHICLE TO THE POINT THAT IT IS EXTREMELY DANGEROUS. THE CAR MUST BE VENTED TO BE ABLE TO BREATHE. CAUSING HEADACHES AND FEAR OF ANY IGNITION OF THE FUMES. IT HAS BEEN HAPPENING FOR THE LAST FOUR TIMES I HAVE FILLED MY TANK. THERE IS A RECALL ON THIS ISSUE FOR OTHER 2012 EDGE'S BUT MINE IS NOT LISTED AND IT SHOULD BE. THIS IS VERY DANGEROUS. I COULD BE KILLED.
NHTSA complaint #11197147 — an unverified report by a vehicle owner.
at 121,254 milesSouthfield, MI
FUEL/PROPULSION SYSTEM
CHECK FUEL FILL INLET MESSAGE KEEP POPPING UP ON MY DASHBOARD, AND MY CAR PUTTERS WHEN I ACCELERATE. IT'S SO BAD I DON'T FEEL SAFE TO DRIVE ON HIGHWAYS.
NHTSA complaint #11180505 — an unverified report by a vehicle owner.
at 130,000 milesCedar Hill, TX
FUEL/PROPULSION SYSTEM
I WAS HAVING AN ENGINE LIGHT COME ON INTERMITTENTLY SOMETIMES EVEN JUST AFTER MY VEHICLE HAD BEEN IN FOR WARRANTY WORK. IT WOULD SOMETIMES EVEN MAKE A STALLING ENGINE SOUND WHEN I FILLED THE TANK WITH GAS. WITH THE LIGHT ON ONE OF THESE OCCASIONS I TOOK IT TO AUTOZONE AND WAS TOLD THAT TWO OF THE 02 SENSORS WERE BAD. THE NEXT DAY I TOOK THE VEHICLE I'M TO FIND OUT THAT A CANNISTER PURGE VALVE HAD GONE BAD AND NEEDED TO BE REPLACED. A WEEK LATER I GET A RECALL ON MY 2ND VEHICLE, A FORD FOCUS 2014 FOR THE CPV.
NHTSA complaint #11165113 — an unverified report by a vehicle owner.
at 60,000 milesCanyon Country, CA
FUEL/PROPULSION SYSTEM
ISSUES WITH FUEL NECK FILLER. CODE P0456. AFTER FILLING UP UNLEADED GAS IN THE CAPLESS GAS TANK, THE VEHICLE STALLS UPON STARTING IGNITION. THIS IS NOW A CONSISTENT PROBLEM WITH THE VEHICLE. AIR MAY BE FILLING UP IN THE GAS TANK. IN 2014, 2012-13 FORD EDGES WERE RECALLED FOR FUEL LEAKS. HOWEVER, THIS VEHICLE DOES NOT FALL UNDER THAT RECALL, EVEN THOUGH IT WAS MANUFACTURED DURING THE SAME YEARS.
NHTSA complaint #11114618 — an unverified report by a vehicle owner.
at 35,000 milesMonroe, MI
FUEL/PROPULSION SYSTEM
RETENTION CIRCLIP CAUSING LOSS OF POWER 2.0L ECOBOOST ENGINE
NHTSA complaint #11113192 — an unverified report by a vehicle owner.
at 1 milesNEW Brunswick, NJ
FUEL/PROPULSION SYSTEM
ON MONDAY 5/14/18 NOTICE MY FORD EDGE 2012 BRAKE DON'T STOP THE SUV WILL THE PEDAL GO ALL AWAY DOWN I THINK NEED NEW SET OF BRAKE TAKE TO MECHANIC AND INSTALLED THE NEW BRAKES FRONT AND BACK TUESDAY 5/15/18 MY WIFE AFTER DRIVING TO PICK UP MY SON IN THE SCHOOL HAPPENED AGAIN THE SUV DON'T STOP FOR ANYTHING MY WIFE HAVE TO MANEUVER THE SUV TO THE SIDE AND HIT THE CONCRETE COLUMN TO PREVENT CAR ACCIDENT .ON NEW JERSEY AND THE OTHER ISSUE IS FOR MORE THEN 2 MOTHS CHECK ENGINE LIGHTS APPEAR IN DASH TAKE TO MECHANIC MORE THEN 5 TIME IS SOMETHING WITH THE FUEL SYSTEM NO ONE NO WHICH THE PROBLEM FORD EDGE FROM 2010 TO 2013 HAVE SOME MANY RECALL WITH THE BRAKES AND FUEL SYSTEM AND FORD DEALERS DON'T WANT TO FIX THIS RECALL ISSUE WATH FORD WAITING TO PEOPLES LOST LIVES TO RESOLVE THIS RECALLS .
NHTSA complaint #11094069 — an unverified report by a vehicle owner.
at 10 milesTucson, AZ
FUEL/PROPULSION SYSTEM
I STARTED MY 2012 EDGE AND HEARD THE STARTER TAKE LONGER TO TURN OVER AND START THE CAR. WITHIN MOMENTS THE CHECK ENGINE ICON APPEARED. I TOOK MY EDGE IN TO AUTO HOBBY SHOP LOCATED ON A MILITARY INSTALLATION. THE SERVICE REPRESENTATIVE USED HIS CODE READER MACHINE TO VIEW CODE P0456. WHICH HE SAID IT INDICATED A MINOR FUEL LEAK. HE PERFORMED A SMOKE CHECK SAID HE NOTICED SMOKE LEAKING. I CALLED MY LOCAL FORD DEALERSHIP TO CHECK IF THERE WERE ANY FUEL SYSTEM RECALLS. THEY SAID THERE WAS, BUT NOT FOR MY VIN. OF THE 3 RECALLS OUT FOR A 20012 EDGE, I ONLY RECIEVED ONE. ARE RECALLS ONLY FOR SPECIFIC YEARS/MODELS/VIN'S? HOW CAN I GET MY ISSUE REPAIRED? COULD MY VIN BE ADDED TO THE RECALL IF I HAD A RELATING ISSUE?
NHTSA complaint #11064505 — an unverified report by a vehicle owner.
Gainesville, FL
FUEL SYSTEM, GASOLINE
2012 FORD EDGE. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THE VEHICLE WOULD RAPIDLY LOSE ACCELERATION. THE FAILURE WAS INTERMITTENT THEREFORE, THE DEALER COULD NOT DUPLICATE OR, REPAIR THE VEHICLE. THE FUEL INLET FAILED, AS WELL. UPDATED 11/07/2017
NHTSA complaint #11043549 — an unverified report by a vehicle owner.
Grandview, WA
FUEL/PROPULSION SYSTEM
I HAVE THIS CAR IN THE SHOP FOR PTU X2, THE SENSORS IN THE CAR WENT OUT CAUSING THE SHIFTER AND LIGHTS AND DOORS NOT TO WORK THE BREAKS WENT OUT AND NOW THE CYCLIC CONVERTER IS GOING OUT AND THERE IS A GAS LICK SOMEWHERE IN THE CAR OR A VIPER LICK SOMEWHERE AND ALL OF THIS STARTED 3000 MILES OVER THE WARRANTY AND IT HAS BEEN IN SHOP A TOTAL OF 5 TIMES IN THE PAST 2 YEARS
NHTSA complaint #11039216 — an unverified report by a vehicle owner.
at 73,744 milesNorthville, MI
FUEL/PROPULSION SYSTEM
ENGINE CAME ON AND VEHICLE SLOWS DOWN OR STALLS WHEN DRIVING. DEALER DIAGNOSED PROBLEM WAS THROTTLE BODY #AT4Z-9E926-B AND REPLACED IT AT A COST OF $333.23. DEALER AND GEORGINA AT FORD CUSTOMER SERVICE STATED NO WARRANTY OR "CUSTOMER SATISFACTION PROGRAM" COVERAGE FOR COST. PROBLEM IS SAME AS FORD ESCAPE COVERED IN PROGRAM.
NHTSA complaint #11034224 — an unverified report by a vehicle owner.
at 87,066 milesBartlett, TN
FUEL SYSTEM, GASOLINE
WHILE DRIVING THE CAR SHUTS OFF AND A WRENCH POPS UP ON THE DASH. LAT TIME IT HAPPEN MY WIFE WAS DRIVING IN AN INTERSECTION . THAN 2 MORE TIMES IN A 4 MILE DRIVE . WE HAD THIS ISSUE BEFORE AND HAD THE THROTTLE BODY REPLACED ABOUT 8 MONTHS AGO AND THAT WORKED TILL NOW. MY WIFE IS TO SCARED TO DRIVE THE VEHICLE AND I CANT SAY I BLAME HER .
NHTSA complaint #10946968 — an unverified report by a vehicle owner.
at 97,000 milesHuntley, IL
FUEL/PROPULSION SYSTEM
SEE ATTACHED DOCUMENT POST TO FORD. OUR PROBLEMS HAVE BEEN ONGOING FOR A FEW MONTHS....ONE REPAIR AFTER ANOTHER. I HAVE NOTED THE DATE OF THE "UNABLE TO TURN OFF LIGHTS"ISSUE BUT HAVE DOCUMENTATION FOR ALL REPAIRS THIS YEAR.
NHTSA complaint #10923869 — an unverified report by a vehicle owner.
at 106,796 milesWilmington, NC
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT FUEL LEAKED FROM THE VEHICLE WHEN REFUELING. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,796.
NHTSA complaint #10910815 — an unverified report by a vehicle owner.
at 94,500 milesCoats, NC
FUEL/PROPULSION SYSTEM
FUEL SYSTEM STOPS WORKING (THROTTLE BODY). CAR LOOSES POWER, PRESSING GAS PEDAL DOES NOTHING. MUST GET OFF ROAD VERY QUICKLY WHILE DRIFTING. VERY UNSAFE.
NHTSA complaint #10910129 — an unverified report by a vehicle owner.
at 50,000 milesNorfolk, VA
FUEL/PROPULSION SYSTEM
TODAY OUR 2012 EDGE LOST ALL POWER AS WE ACCELERATED FROM A STOP SIGN ONTO A MAIN ROAD FEEDING OUR NEIGHBORHOOD. THE SPEED LIMIT WAS 25 MILES /HOUR SO WE WEREN'T ACCELERATING QUICKLY. WE HADN'T EVEN COMPLETED THE TURN WHEN ALL POWER WAS LOST AND WE COASTED TO A STOP AT THE SIDE OF THE ROAD. HAVING HEARD OF OTHER FAILINGS LIKE THIS WE SHUT OFF THE CAR AND AFTER A COUPLE SECONDS RESTARTED THE CAR. THE CAR RAN THE REST OF PLANNED TRIP AROUND TOWN WITH NO FURTHER TROUBLES. IF WE HAD BEEN ON A BUSY HIGHWAY WITH LIMITED SAFE AREAS TO PULL OVER, OR IN THE FAST LANE ON THE FREEWAY WE COULD HAVE BEEN IN SERIOUS TROUBLE.
NHTSA complaint #10905080 — an unverified report by a vehicle owner.
at 85,000 milesMiddleburg, FL
FUEL/PROPULSION SYSTEM
DRIVING DOWN BUSY STREET I WENT AROUND A BEND AND MY EDGE LOST POWER. EVERYTHING SHOT DOWN AND THE LOW OIL PRESSURE LIGHT WAS ON. SEVERAL VEHICLES ALMOST HIT ME AS THEY WERE COMING AROUND THE BEND AND I HAD NO POWER TO MOVE. I TURNED ON MY HAZARDS AND CALLED MY HUSBAND. AFTER ABOUT 10 MINUTES I WAS ABLE TO START MY CAR. WE WERE ON VACATION AND STOPPED AT A FORD DEALERSHIP TO HAVE IT LOOKED AT. THEY CHANGED THE OIL AND SAID IT WAS FINE. THIS HAPPENED AGAIN AND I TOOK IT TO ANOTHER FORD DEALERSHIP, THEY ARE 75% SURE IT IS WAS A THROTTLE BODY. OVER $400 LATER I THOUGHT IT WAS FIXED. I MADE A TURN THE OTHER DAY AND IT FELT LIKE MY CAR WAS LOSING POWER BUT IT DID NOT STALL. IT WAS SLUGGISH FOR ABOUT 1 MINUTE THEN IT WAS OK. I DO NOT KNOW WHAT ELSE TO DO.
NHTSA complaint #10903537 — an unverified report by a vehicle owner.
at 63,000 milesLouisville, KY
FUEL/PROPULSION SYSTEM
STARTED HAVING PROBLEMS WITH BRAKING HARD PEDAL AT AROUND 63000 MILES. AT THE SAME TIME THE VEHICLE WOULD SHUT DOWN WHILE STOPPED IN TRAFFIC OR WHILE VEHICLE IS IN PARK MODE.
NHTSA complaint #10838744 — an unverified report by a vehicle owner.
at 55,000 milesMakawao, HI
FUEL/PROPULSION SYSTEM
CAR WOULD LOSE POWER, RUN SLUGGISH AND SHUT OFF, WHEN RESTART, LOW OIL PRESSURE WARNING COMES UP, DRIVE CAR AND WARNING GOES OFF, CHECK ENGINE LIGHT REMAINS ON THEN MYSTERIOUSLY SHUTS OFF AND CAR DRIVES FINE UNTIL IT HAPPENS AGAIN, STARTED HAPPENING PERIODICALLY MONTHLY THEN WENT TO EVERY FEW DAYS
NHTSA complaint #10824511 — an unverified report by a vehicle owner.
Hoover, AL
FUEL/PROPULSION SYSTEM
VEHICLE STALLING WHILE DRIVING AND CHECK ENGINE LIGHT COMES ON, PULL OVER TURN OFF AND RESTART, AND THE PROBLEM GOES AWAY. JUST LIKE SEVERAL OTHER COMPLAINTS, APPEARS TO BE THE ELECTRONIC THROTTLE BODY. REPLACED YESTERDAY IN 15 MIN, WAITING TO SEE IF PROBLEM IS RESOLVED
NHTSA complaint #10809605 — an unverified report by a vehicle owner.
at 61,000 milesSouth Pasadena, CA
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO BE SERVICED, THE TECHNICIAN DISCOVERED THAT THE FUEL LINE WAS CRACKED AND LEAKED FUEL. AS A RESULT, THE TECHNICIAN INFORMED THE CONTACT THAT THE FUEL LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V438000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
NHTSA complaint #10794933 — an unverified report by a vehicle owner.