31 of the
964 complaints about the 2015 Ford Edge are about the
fuel system — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
9,300 miles.
55,000 miles and start the car it shakes and engine light comes on. My plugin said misfired cylinder so we Take it to Apple ford in maplewood, mn and they say it has coolant in engine cylinders and need to replace the engine for about $7500 and it’s not drivable they said. Internet has many lists of this complaint for my engine but still no recall. I’ve had it parked since waiting.
NHTSA complaint #11639534 — an unverified report by a vehicle owner.
at 106,000 milesWinthrop, ME
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Ford Edge. The contact stated that after refueling the vehicle and driving to the residence, the contact and her son became aware of an abnormal fuel odor. The contact stated that her son looked under the driver's side rear near the rear tire and saw a small puddle of fuel. The contact stated that the vehicle had not driven over any objects on the way to the residence from the gas station. The contact stated that there were no warning lights illuminated. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 106,000.
NHTSA complaint #11638892 — an unverified report by a vehicle owner.
Waterbury, CT
FUEL/PROPULSION SYSTEM
In june of 2022, the vehicle was exhibiting symptoms of hard to start especially after refueling, stalling, and poor drivability and the check engine light was illuminated.This vehicle was taken to local ford dealer (dowling ford- cheshire, ct) and diagnosed as a faulty fuel vapor separator (aka purge valve/solenoid) Ford part # f2gz-9d289-a. The dealer performed diagnosis/repair/replacement of this part at a total cost of approximately $600. The problem appeared to have been fixed, but now on 10/15/2024 the same issue re-appeared, and once again the dealer has determined same part has failed and now will cost $729 for diag/repair/replacement. This repair is just outside of the 2 year parts and labor warranty provided by ford and/or dealer. According to my online research this is a well known and common problem with these vehicles as well as many other similar ford vehicles which a recall HAS been issued for, and driver/occupant safety is gravely affected because this issue can cause stalling, poor throttle response, inability to start, and general poor driveability which seriously affects safety and cause a crash or cause driver to be unable to avoid a crash or other danger. Ford motor co and ford dealer refuses to accept responsibility for this issue and will not offer any assistance for repair. As of 10/29/24 the vehicle has not been repaired yet, and vehicle and parts are available for inspection.
NHTSA complaint #11622455 — an unverified report by a vehicle owner.
at 76,000 milesDallas, TX
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Ford Edge. The contact stated that upon filling the gas tank and attempting to start the vehicle, the vehicle initially failed to start as intended. After finally starting the vehicle, the contact briefly heard an abnormal sound emanating from the rear of the vehicle, but the vehicle returned to normal functionality, with the failure later becoming a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 76,000.
NHTSA complaint #11588176 — an unverified report by a vehicle owner.
Shelby, NC
FUEL/PROPULSION SYSTEM
I own a 2015 sport edge that got serviced from the dealership at the beginning of the year 2023 for a rattling noice, loss of power, and a shut off problem while been operated on the highway. Expenses where paid out of pocket twice for the same reasons but now in July 2023 I received a recall letter 22N12 about this problem and after getting another diagnosis from the dealership I've been advised that a new engine is needed and that ford will not cover any expenses even after the recall 22N12 stating that the problems I'm having with my car are the same diagnosis the dealership gave me months ago but now this recall for some reason is not available even thou is was a manufacturer issue. Thanks but this issue put my family at risk multiple times while operating the vehicle after a recall was created and never fixed by ford.
NHTSA complaint #11533548 — an unverified report by a vehicle owner.
Nottingham, MD
FUEL/PROPULSION SYSTEM
Cracked Flexplate, that keeps happening. Replaced in Sept 2020, before the bulletin from Ford was sent to owners. So the replacement was the same faulty flexplute as stated in the bulletin. Soon March of 2023, when the flexplate cracked again, of course I was denied any assist, because I was out of the warranty by 3 weeks! As well, as out of mileage for a 50% assist.
NHTSA complaint #11525247 — an unverified report by a vehicle owner.
Cedar Park, TX
FUEL/PROPULSION SYSTEM
Engine check has been on for the last month. Prior to that the light was on with an error code P1450 stating I need to replace the Evan vap canister, which was done yet the light after only a day came back on. Now the engine check light is stating P0456 and anytime I go to fill up the car turns off and needs to be jump started.
NHTSA complaint #11514863 — an unverified report by a vehicle owner.
Riverside, CA
FUEL/PROPULSION SYSTEM
At random times, while driving at freeway speeds, the engine will suddenly start to decelerate and the RPM's will rev high. There is seemingly known "trigger" for this as it happens intermittently and has happened while driving a flat surface at a steady speed or when at a slight incline or decline. Sometimes it doesn't happen at all, sometimes it happens after a couple of hours into a trip, sometimes is happens after 20 minutes on the road. It's quite terrifying because you are unable to accelerate suddenly. At freeway speeds, this is dangerous and can cause an accident if you are unable to get over, out of the way of other drivers. I have noticed that if you can pull over and safely stop, once the car is turned off and back on, it seems to "reset" and will drive correctly for a while before happening again.
NHTSA complaint #11507619 — an unverified report by a vehicle owner.
at 53,000 milesOntario, CA
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Ford Edge. The contact stated that after refueling, the vehicle hesitated to start and stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who retrieved codes P456 and P1540. The mechanic stated that the failure was caused by the purge valve assembly. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.
NHTSA complaint #11480047 — an unverified report by a vehicle owner.
at 65,000 milesBethlehem, PA
FUEL/PROPULSION SYSTEM
ANY GIVEN TIME,SPEED,WEATHER,EVEN SITTING STILL CAR LOOSES POWER AND SHUTS OFF. LEAVING ME STRANDED ON HIGHWAYS,PARKING LOTS,EVEN IN MY DRIVEWAY. LOSES COMMUNICATION WITH FUEL PUMP AND FUEL/AIR METERING VOLTAGE. OBVIOUS PARTS HAVE BEEN REPLACED TO NO AVAIL. VERY DANGEROUS WHEN IN HEAVY, HIGH SPEED TRAFFIC.
NHTSA complaint #11408212 — an unverified report by a vehicle owner.
at 28,289 milesGermantown, MD
FUEL/PROPULSION SYSTEM
I STARTED MY CAR AND TURNED ON TO A BUSY STREET. MY CAR THEN SLOWED TO AN ALMOST IMMEDIATE STOP. I RECEIVED AN ERROR MESSAGE STATING HILL ASSIST UNAVAILABLE (I WASN'T ON A HILL AT ALL), THEN A WRENCH LIGHT APPEARED ALONG WITH AN ENGINE LIGHT AND AIRBAG LIGHT TURNED ON AS WELL. I WAS UNABLE TO ACCELERATE WHEN PUSHING THE PETAL. MEANWHILE THERE IS TRAFFIC BEHIND ME FORCED TO MOVE AROUND MY VEHICLE ALMOST CAUSING SERIOUS ACCIDENTS.
NHTSA complaint #11245366 — an unverified report by a vehicle owner.
at 48,000 milesPuyallup, WA
FUEL/PROPULSION SYSTEM
MY VEHICLE LOST POWER WHILE DRIVING DOWN THE HIGHWAY AT 70MPH. WE HAD JUST LEFT A SCENIC OVERVIEW WHERE THE CAR HAD BEEN SHUT OFF. ACCELERATED UP A HILL AND DROVE FOR A FEW MORE MILES ON FLAT, STRAIGHT ROADWAY AND THE DASH WENT BLACK. THE CRUISE CONTROL WAS ON BUT NOT IN USE. LOST ALL POWER, HOWEVER STEERING WAS RESPONSIVE AND BRAKES WORKED.. DAY TEMP ~85 DEGREES. VEHICLE MILES=48000. STEERED TO SHOULDER, PUT CAR IN PARK AND HIT THE IGNITION BUTTON. THE CAR RESTARTED. CALLED MY LOCAL FORD DEALERSHIP AND WAS TOLD THAT CARS ARE SO COMPUTERIZED NOW THAT THEY NEED TO BE REBOOTED OCCASIONALLY AND TO CALL BACK OF IT CONTINUES TO HAPPEN. PER CARGURUS SITE THIS HAS BEEN AN ONGOING PROBLEM SINCE 2009. MOST CONSUMERS CITING A DEFECTIVE THROTTLE BOTTLE ASSEMBLY. WHAT'S IT GOING TO TAKE TO GET THIS ON A RECALL? THIS IS A MAJOR DEFECT. I AM AFRAID TO DRIVE MY VEHICLE. ZERO CONFIDENCE.
NHTSA complaint #11234685 — an unverified report by a vehicle owner.
at 42,000 milesAnkeny, IA
FUEL/PROPULSION SYSTEM
I HAVE OWNED THE VEHICLE FOR 9 MONTHS. 1ST OCCURRENCE ON 3/31/19, ACCELERATING TO MERGE ON HIGHWAY AND VEHICLE SHUDDERED, LOST ENGINE POWER AND WENT INTO LIMP MODE. I LIMPED IT HOME AND AFTER ABOUT 10 MINUTES I STARTED THE VEHICLE AND IT DROVE FINE... UNTIL 2ND OCCURRENCE ON 4/4/19... THIS TIME WAS DRIVING ABOUT 35-40 MPG APPROACHING AN INTERSECTION WHEN THE VEHICLE LOST ALL ENGINE POWER AND I COASTED TO THE STOP LIGHT, PUT IN PARK, SHUT OFF VEHICLE AND RESTARTED... IT THEN DROVE NORMALLY. I HAVE BEEN LUCKY TWICE. THE 1ST OCCURRENCE WAS SCARY AS I WAS JUST GETTING ON THE HIGHWAY WITH CARS APPROACHING ME FROM BEHIND VERY QUICKLY NOT KNOWING THAT I COULD ONLY GO ABOUT 20MPH. THE 2ND OCCURRENCE I WAS VERY LUCKY TO HAVE GOTTEN A RED LIGHT JUST AS I WAS COASTING TO THE INTERSECTION. AT THIS POINT I DON'T TRUST MY VEHICLE AND AM SCARED TO DRIVE IT KNOWING THAT AT ANY TIME, I MAY LOSE POWER AND NOT BE SO LUCKY. I HAVE HAD ZERO PROBLEMS FOR 9 MONTHS AND NOW 2 OF THESE ISSUES IN 5 DAYS... WHAT'S NEXT?
NHTSA complaint #11193978 — an unverified report by a vehicle owner.
at 54,000 milesEL Cajon, CA
FUEL/PROPULSION SYSTEM
WHEN DRIVING MY VEHICLE, THE RPMS SKY ROCKET BUT WON'T CHANGE. IT'S NOT SHIFTING GEARS AS AN AUTOMATIC IS SUPPOSED TO. ALSO, THE ENGINE HAS BEEN MAKING A WEIRD NOISE ON AND OFF AND WHEN WE TOOK IT IN, THEY TURNED IT ON AND PRESSED THE GAS AND SAID IT WAS FINE. NEVER HAD IT ON RECORD OR ANYTHING. THE FUEL PUMP WENT OUT ABOUT 23K AND NOW THE CAR IS HAVING THE SAME ISSUE AT 50K WITH THE FUEL PUMP OR THE SAME SYMPTOMS AS IT DID BEFORE HAVING THE CAR LUNGE FORWARD OR VIBRATE.
NHTSA complaint #11160609 — an unverified report by a vehicle owner.
at 37,590 milesMelbourne, FL
FUEL/PROPULSION SYSTEM
WHEN PULLING AWAY FROM A STOP SIGN INTO A INTERSECTION THE VEHICLE STOPPED, THE CHECK ENGINE LIGHT AND WRENCH LIGHT BOTH CAME ON. I TRIED TO ACCELERATE THROUGH THE INTERSECTION BUT NOTHING HAPPENED.. I COASTED TO A STOP. THANK GOODNESS NO CARS WERE COMING. I SHUT OFF THE VEHICLE AND RESTARTED IT. I DROVE AWAY AND WITHIN A FEW HUNDRED YARDS THE SAME THING HAPPENED. NO POWER, COULDN'T ACCELERATE.
NHTSA complaint #11096384 — an unverified report by a vehicle owner.
at 10,000 milesWhittier, CA
FUEL/PROPULSION SYSTEM
THE EXHAUST SMOKE GETS INSIDE THE VEHICLE, SINCE NEW.
NHTSA complaint #11056218 — an unverified report by a vehicle owner.
at 8,500 milesWhittier, CA
FUEL/PROPULSION SYSTEM
THE EXHAUST SMOKE GETS INSIDE THE VEHICLE, SINCE NEW.
NHTSA complaint #11056220 — an unverified report by a vehicle owner.
at 6,200 milesFresno, CA
FUEL/PROPULSION SYSTEM
AT 6200 MILES ON A CLEAR WARM DAY OF ABOUT 95 DEGREES, AT ABOUT 40MPH ON A FLAT CITY ROAD, THE CAR LOST ALL POWER OF ACCELERATION, AND I HAD TO PULL OVER AND COME TO A COMPLETE STOP. THE ENGINE LIGHT AND A WRENCH LIGHT APPEARED ON THE DASH DISPLAY, AND HILL START ASSIST UNAVAILABLE MESSAGE APPEARED. I PUT CAR INTO PARK AND SHUT OFF ENGINE, WAITED ABOUT 2 MINUTES, AND RESTARTED ENGINE. THE ENGINE IDLED ROUGHLY AND THE ACCELERATOR PEDAL PRODUCED NO RESULTS WHEN PUSHED. SHUT ENGINE OFF AGAIN AND WAITED ABOUT 5 MINUTES AND RESTARTED. ACCELERATOR PEDAL WORKED NORMALLY, AND DROVE OFF. WRENCH LIGHT WENT OUT AND ENGINE LIGHT WENT OUT AFTER ABOUT 20 MILES. NO ACCIDENTS WERE CAUSED AS THERE WAS ENOUGH TIME TO REACT AND TRAVEL WAS ON A LOCAL STREET WHILE GOING STRAIGHT.
NHTSA complaint #10903390 — an unverified report by a vehicle owner.
at 17,000 milesMansfield, TX
FUEL/PROPULSION SYSTEM
4/2016-CAR ENGINE LOST POWER ON HIGHWAY @ HIGHWAY SPEEDS DOWN TO 15 MPH. WRENCH ICON SHOWS ON DASHBOARD. MADE WAY TO SHOULDER, SHUT OFF CAR AND 2X ATTEMPT RESTART. DROVE TO DEALERSHIP. REPLACED THROTTLE BODY ASSY. 8-25-2016-ISSUE HAPPENED FOR A 2ND TIME AS ABOVE @ HIGHWAY SPEEDS. THIS CAR HAS THE REPLACEMENT THROTTLE BODY ASSY. ON FREEWAY AGAIN AND SIMILAR DASHBOARD ICONS. CAR HAD TO BE TOWED TO DEALERSHIP. SERVICE SAYS THEY REPLACED THROTTLE BODY ASSY W/"UPDATED MODEL" PER FORD RECOMMENDATION.
NHTSA complaint #10899716 — an unverified report by a vehicle owner.
at 439 milesRoanoke, VA
FUEL/PROPULSION SYSTEM
MY CAR IS FORD EDGE 2015 WITH ONLY 439 MILES ON IT. I WAS TURNING RIGHT WHEN ATTEMPTED TO ACCELERATE THE CAR JUST SHUT OFF BY ITSELF. I MANAGED TO DRIFT INTO A PARKING LOT TO STOP THE CAR.. NO CHECK ENGINE LIGHT WAS ON JUST A MESSAGE DISPLAYED ON THE DASH "FULL ACCESSORY POWER ACTIVE" AND THE GREEN LIGHT ON THE STARTER BUTTON WAS FLASHING. HAD TO PUT THE CAR IN PARK AND WAIT 2-3 MIN UNTIL I COULD SUCCESSFULLY RESTART IT. REQUEST RESEARCH HELP
NHTSA complaint #10897489 — an unverified report by a vehicle owner.
at 5,754 milesMiami, FL
FUEL/PROPULSION SYSTEM
THE THROTTLE BODY OF MY CAR WAS REPLACED WITH 5500 MILLES. MY CAR BROKE DOWN AT 70 MILLES/HOUR ON THE FREEWAY. THE CAR SUDDENLY LOSS POWER.
NHTSA complaint #10897047 — an unverified report by a vehicle owner.
at 4,560 milesEast Northport, NY
FUEL/PROPULSION SYSTEM
VEHICLE SUDDENLY AND WITHOUT WARNING LOST ALL POWER WHILE DRIVING ON ROADWAY CREATING A NEAR COLLISION. VEHICLE WOULDN'T DRIVE, ENGINE SEEM TO STALL AND WOULDN'T ACCELERATE. SERVICE ENGINE SOON LIGHT AND YELLOW WRENCH LIGHT CAME ON, TAKEN TO DEALERSHIP. REPAIRED ELECTRONIC THROTTLE BODY. VEHICLE HAS 4560 MILES ON IT! FORD EMPLOYEE STAND VERY COMMON AND DANGEROUS PROBLEM. HE STATED HE IS SEEING THIS PROBLEM ON A REGULAR BASIS WITH 2015 AND 2016 FORD EDGES, AND THAT THIS IS A KNOWN PROBLEM WITH OTHER FORD VEHICLES.
NHTSA complaint #10896974 — an unverified report by a vehicle owner.
at 9,300 milesCairo, GA
FUEL/PROPULSION SYSTEM
THE ETB (ELECTRONIC THROTTLE BODY) IN OUR CAR MALFUNCTIONED, CAUSING THE TRANSMISSION TO DISENGAGE WHILE DRIVING ON THE HIGHWAY. THE ENGINE STILL RAN, BUT THE TRANSMISSION WAS NON-FUNCTIONAL. IT WAS ONLY AFTER COASTING TO THE SIDE OF THE ROAD AND RE-STARTING THE VEHICLE COULD THE TRANSMISSION ENGAGE TO GET HOME. THIS HAPPENED TWICE WITHIN FOUR MILES. THE CAR WAS TOWED TO THE DEALER AND THE ETB REPLACED. THE SERVICE REP SAID THIS WAS A COMMON PROBLEM WITH FORD VEHICLES. I ASKED IT THE REPLACEMENT ETB A CORRECTIVE PART TO FIX THIS ISSUE, BUT HE STATED HE 'DID NOT KNOW'. THIS CAR HAS ONLY 9300 MILES ON THE ODOMETER. MY CONCERN IS THAT THIS COULD BE A VERY SERIOUS AND DANGEROUS PROBLEM IN SOME CIRCUMSTANCES, SUCH AS BEING IN THE MIDDLE OF A HIGH-SPEED MULTI-LANE TURNPIKE. YOU CAN EASILY IMAGINE BEING STALLED IN SUCH AN INSTANCE AND BEING HIT FROM BEHIND BY FOLLOWING TRAFFIC. MY ONLINE RESEARCH SHOWS THIS IS A PROBLEM DATING BACK ON FORD VEHICLES FROM 2009 AT LEAST, AND THAT THE NHTSA IS 'STUDYING' THE PROBLEM, BUT NO RECALL HAS BEEN ISSUED. MY QUESTION IS WHY HASN'T THIS BEEN DONE SINCE I AM CONVINCED MOST PEOPLE WOULD CONSIDER THIS ISSUE AS AN EXTREMELY SERIOUS HEALTH AND SAFETY CONCERN, VERY DANGEROUS TO BOTH SUCH VEHICLE OWNERS, AND OTHER TRAFFIC.
NHTSA complaint #10893624 — an unverified report by a vehicle owner.
at 6,700 milesAcworth, GA
FUEL/PROPULSION SYSTEM
DEFECTIVE THROTTLE BODY 3.5L V6. I WAS AT A TRAFFIC LIGHT WAITING FOR THE LIGHT TO CHANGE. AFTER THE LIGHT CHANGED I ATTEMPTED TO GO THROUGH THE INTERSECTION AND HALFWAY THROUGH THE INTERSECTION THE VEHICLE LOST POWER THUS LEAVING ME IN THE MIDDLE OF THE INTERSECTION WITH VEHICLES MOVING AROUND ME ON BOTH SIDES. THE CHECK ENGINE LIGHT AND A WRENCH ICON APPEARED ON THE DASH DISPLAY. THE ENGINE WAS RUNNING AT IDLE SPEED AND THE CAR WOULD NOT GO FORWARD. BY THIS TIME TRAFFIC FROM THE OTHER DIRECTION WAS PASSING ME ON BOTH SIDES. I TURNED THE ENGINE OFF AND RESTARTED IT, HOWEVER, WHEN PLACED IN DRIVE THE SAME THING HAPPENED. THE VEHICLE WAS TOWED TO THE FORD GARAGE AND REPAIRED. THE CAUSE WAS A DEFECTIVE THROTTLE BODY WHICH WAS REPLACED. THE CHECK ENGINE LIGHT SHOWED A CODE THAT INDICATED THE THROTTLE BODY PROBLEM. THE VEHICLE HAS 6,700 MILES ON IT. HAD WE BEEN TURNING LEFT ACROSS ONCOMING TRAFFIC AN ACCIDENT WOULD HAVE BEEN CAUSED. THE SERVICE DEPARTMENT INDICATED THAT WE WERE LUCKY THAT THEY HAD THE PART BECAUSE OF THE NUMEROUS VEHICLES SERVICED WITH THE SAME PROBLEM.
NHTSA complaint #10885221 — an unverified report by a vehicle owner.
at 5,700 milesNovato, CA
FUEL/PROPULSION SYSTEM
WHILE DRIVING AT 70 MPH ON A BUSY STRETCH OF HIGHWAY, THE VEHICLE JERKED SLIGHTLY, A NOTIFICATION LIGHT (ORANGE WRENCH) CAME ON SAYING TO CHECK THE OWNER'S MANUAL, AND THE ACCELERATOR CEASED TO FUNCTION. I WAS ABLE TO NAVIGATE THE CAR SAFELY TO THE SHOULDER; HOWEVER, THE BRAKING FELT STRAINED AND THERE WAS NO ABILITY TO THROTTLE THE ENGINE AT ANY POINT. UPON STOPPING ANOTHER NOTIFICATION POPPED UP SAYING THAT "HILL ASSIST UNAVAILABLE". ONCE STOPPED, I TURNED THE ENGINE OFF AND LET THE CAR SIT FOR A COUPLE OF MINUTES. THE CAR RESTARTED (ALBEIT ROUGHLY), AND I WAS ABLE TO DRIVE HOME SAFELY. THE CAR IS CURRENTLY AT THE FORD DEALER WHERE THE VEHICLE WAS PURCHASED. NO UPDATE HAS BEEN PROVIDED. THE ONLY FEEDBACK WE'VE GOTTEN WAS THAT THEY MAY "FIND NOTHING". THIS IS A VERY SERIOUS PROBLEM, AND I DO NOT BELIEVE THE VEHICLE IS SAFE TO OPERATE WITHOUT IDENTIFYING AND REPAIRING THIS ISSUE.
NHTSA complaint #10881798 — an unverified report by a vehicle owner.
at 6,000 milesHouston, TX
FUEL/PROPULSION SYSTEM
MY CAR IS FORD EDGE 2015 WITH ONLY 6000 MILES ON IT. I WAS ENTERING THE RAMP ON A FREEWAY AND WHEN ATTEMPTED TO ACCELERATE THE CAR JUST SHUT OFF BY ITSELF. I BLOCKED THE WHOLE ROAD BECAUSE COULD NOT MOVE. NO CHECK ENGINE LIGHT WAS ON JUST A MESSAGE DISPLAYED ON THE DASH "FULL ACCESSORY POWER ACTIVE" AND THE GREEN LIGHT ON THE STARTER BUTTON WAS FLASHING. HAD TO PUT THE CAR IN PARK AND WAIT 2-3 MIN UNTIL I COULD SUCCESSFULLY RESTART IT. THE NEXT DAY MY CAR DID THE SAME THING ON A BUSY STREET INTERSECTION. I HAD TO WAIT AGAIN A LITTLE BIT TO RESTART IT AND DROVE TO THE DEALERSHIP. THEY TOOK THE CAR TO CHECK FOR ONE DAY, NO RENTAL WAS PROVIDED. I WAS TOLD THAT THEY GET MANY DIFFERENT FORD VEHICLES WITH THIS ISSUE. NEXT DAY I RECEIVED A PHONE CALL THAT THEY RAN A COMPUTER SCAN AND THROTTLE BODY WAS DEFECTIVE. THROTTLE BODY AIR INTAKE WAS REPLACED. VERY SCARY AND DANGEROUS SITUATION THAT CAN HAPPEN ANYTIME, ANYWHERE WITHOUT ANY KIND OF WARNING. I BELIEVE IT NEEDS ATTENTION...
NHTSA complaint #10881847 — an unverified report by a vehicle owner.
at 28,030 milesFloresville, TX
FUEL/PROPULSION SYSTEM
PULLED UP TO A RED LIGHT AND WAITED UNTIL THE LIGHT TURNED GREEN. THEN I ATTEMPTED TO ACCELERATE AND THE THE ENGINE SHUT OFF; HOWEVER, IT IS POSSIBLE THAT THE ENGINE SHUT OFF WHILE THE CAR WAS STOPPED PRIOR TO ACCELERATING. A WARNING CAME UP ON THE VEHICLE DISPLAY, BUT I CANNOT REMEMBER THE EXACT WARNING. I SHIFTED INTO PARK AND STARTED THE CAR BACK UP, AND ALL ERRORS CLEARED. I DROVE AN ADDITIONAL TWO MILES HOME, AND DID NOT EXPERIENCE THE SAME ISSUE (EVEN THOUGH I REPEATED THE SAME PROCEDURE AT TWO STOP SIGNS, FULLY STOPPING AND GRADUALLY ACCELERATING).
NHTSA complaint #10872467 — an unverified report by a vehicle owner.
at 6,900 milesBaton Rouge, LA
FUEL/PROPULSION SYSTEM
I PURCHASED A BRAND NEW 2015 FORD EDGE ON 12/29/15. ON JANUARY 19, 2016, THE ABS BREAK SYSTEM WENT OUT AND IT TOOK 2 WKS TO FIX.THIS HAPPENED WHEN I WAS 4 HOURS FROM MY HOME AND HAD TO LEAVE IT AT A DEALERSHIP THEN DRIVE 4 HOURS BACK TO GET IT. FORD COULD HAVE CARED LESS. YESTERDAY(5/24/2016),I WAS DRIVING DOWN THE HIGHWAY AT THE SPEED LIMIT (70MPH) WHEN SUDDENLY MY VEHICLE'S GAS PEDAL STOPPED WORKING. I IMMEDIATELY FELT THE CAR DE ACCELERATE AND TRIED TO PRESS THE GAS PEDAL TO KEEP UP WITH TRAFFIC. HOWEVER, STOMPING ON THE GAS PEDAL DID NOTHING TO INCREASE THE SPEED. THERE WERE CARS SLAMMING ON THEIR BRAKES AND SWERVING TO GO AROUND ME. I WAS IN THE LEFT LANE OF A 3 LANE HIGHWAY AND MANY CARS AND 18 WHEELERS BEGAN SWERVING TO PASS ME ON THE RIGHT. IT WAS EXTREMELY DIFFICULT TO COAST TO THE SHOULDER. THE POWER STEERING SEEMED TO BE LIMITED AS WELL.THERE WERE 2 NEAR MISSES WITH OTHER CARS AND IT COULD HAVE BEEN A VERY BAD CRASH. I TURNED THE VEHICLE OFF AND BACK ON AND MADE IT TO MY DESTINATION. BUT, THIS HAPPENED A SECOND TIME ON MY WAY HOME IN THE DARK. I TOOK IT IN THE NEXT MORNING AND USED ALL BACK ROADS BUT EVEN AT A LOWER SPEED, THE SAME THING HAPPENED TWICE. FORD NOW TELLS ME THAT THEY ARE HAVING PROBLEMS WITH THE "THROTTLE BODIES" ON THE 2015 EDGE AND THE PART IS BACKORDERED. THEREFORE IT COULD BE 2-3 WEEKS BEFORE MY CAR IS REPAIRED. I PURCHASED THIS CAR IN DECEMBER OF 2016 BRAND NEW OFF THE LOT, LESS THAN 6 MONTHS & LESS THAN 7K MILES LATER I EXPERIENCED AN EXTREMELY DANGEROUS EQUIPMENT FAILURE WITH NO WARNING. FORD CUSTOMER SVC DOES NOT SEEM THE LEAST BIT CONCERNED THAT THEIR CUSTOMERS ARE NOT ONLY INCONVENIENCED BY THIS ISSUE, BUT COULD BE KILLED! WHAT IS WRONG WITH THEM? DOES SOMEONE HAVE TO DIE TO GET THEIR ATTENTION. I AM STILL EXPECTED TO PAY FORD MOTER CREDIT ON THE CAR. HOWEVER, I AM UNABLE TO DRIVE IT.ONCE AGAIN, DOES SOMEONE HAVE TO DIE?
NHTSA complaint #10870906 — an unverified report by a vehicle owner.
at 600 milesCamarillo, CA
FUEL/PROPULSION SYSTEM
IN A PARKING GARAGE, TURNING RIGHT AT SLOW SPEED AND VEHICLE STALLED. NO WARNING, ALL WAS GOING SMOOTH UNTIL VEHICLE JUST STALLED. VEHICLE RESTARTED. INFORMED DEALER. DEALER SERVICE DEPARTMENT "REPROGRAMED PCM PER TSB 15-0123". THOUGHT ALL WAS TAKEN CARE OF UNTIL STALLED AGAIN IN MARCH. SO REPORTING NOW.
NHTSA complaint #10864895 — an unverified report by a vehicle owner.
at 6,000 milesCamarillo, CA
FUEL/PROPULSION SYSTEM
VEHICLE STALLED AGAIN. FIRST TIME OCTOBER 2015 (FILED A COMPLAINT). I WAS TRAVELING ON A ROAD AT RELATIVELY LOW SPEED AND VEHICLE JUST STALLED. RESTARTED QUICKLY, A VEHICLE SHOULD NOT JUST STALL FOR NO REASON, ESPECIALLY A NEW VEHICLE.
NHTSA complaint #10864896 — an unverified report by a vehicle owner.