177 of the 1,480 complaints about the 2012 Ford Edge are about the other systems — 12% of everything reported for this model year. Half of the failures with a mileage on record happened before 53,250 miles.
177
Complaints
3
Crashes
0
Fires
2
Injuries
Filed with NHTSA, in their own words.
UNKNOWN OR OTHER
Constant warnings about Forward Collision Warning. Also, backup Camera works intermittently and does not produce parking grid lines.
NHTSA complaint #11757310 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Rear view or back up camera monitor and animation not connecting or staying connected to load back up camera image
NHTSA complaint #11722778 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The backup camera is faulty. Sometimes you will start the car and it works but most of the time it is just a black screen. I can go out and make several stops and sometimes it will flash on and then go right off. I know there have been several recalls about this but this model so far hasn't been included. It is a widespread problem as I have another Ford vehicle that does the same thing and it is a safety issue.
NHTSA complaint #11685977 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The issue is my 2012 Ford Edge passenger seat door ajar sensor. The car alarm has been going off all day and in the middle of the night and now the car battery is dead, I've researched this an their are many other consumers that have been having the same issue with 2011 & 2012 Ford Edge vehicles. Why hasn't there been a recall from Ford regarding this? I have not taken this in to be inspected. I understand that the cost for the replacement sensor unit and labor can be $400 - $600. I will try to disconnect the sensor myself and avoid this cost. Now it will be a safety issue. Please encourage Ford to issue a recall on this. Thank you
NHTSA complaint #11614863 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The door latch system is malfunctioning. The passenger side door will be closed but the light comes on that the door is open or ajar. This is a safety concern. I believe the door to be closed all the way but what if it's not and it opens while driving. I'm not sure if it is just a sensor or the door latch system is not working correctly.
NHTSA complaint #11612047 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My brakes are going all the way to the floor just every once in a while, but wow, my vehicle is in park and running, my traction control light comes on the only way to get it off. Is to turn the ignition off and back on.
NHTSA complaint #11595283 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
There was no warning stated in the dash, but I went to drive my car one day and the brakes were sunk to the floor. I drove it around carefully for a little bit and realized the brake pedal built pressure if it was constantly being pressed, however, it would lose the pressure instantly. I got the brakes bled and replaced a brake line since I had replaced both of the rear calipers prior (no issues there and no issues with brake pads or the brakes themselves). A few weeks went by and I lost the pressure again instantly. I called the mechanic to take a look and they replaced the brake booster and master cylinder and bled the brakes. The brake lines/hoses were fine with no leaks. I picked the vehicle up and the brake pedal is still soft and mushy with no pressure building. I am scared to drive it in case I accidentally hit someone and it is currently winter (snow & ice). I have new tires but I fear the brakes will give out on me soon. I don’t think these parts are up for inspection or whether the issue is with the abs module or the HCU, but it appears to be a common issue with 2012 ford edges and other years. The time frame for this is all within 10 weeks since I wasn’t driving my vehicle for about 4 weeks.
NHTSA complaint #11566645 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My engine stopped as I was driving approximately 60 mph on the highway. Weather clear, dry, 90 degrees. I coasted to the side of the road. Engine immediately started. I drove a short distance and the vehicle stalled again. It again started and I drove a short distance to pull into a safe location. As I was waiting for oncoming traffic so I could turn left into a driveway the vehicle stalled in the middle of the road. It again started and I was able to park in a safe location. The vehicle started and operated. I then drove the vehicle to a auto shop to check for codes. No codes. Checked battery and alternator which were fine. New gas in gas tank, clean air filter. See on internet site that these vehicle are prone to this and are dangerous. Drove another 40 miles back home with no problems.
NHTSA complaint #11542511 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
backup camera shows image in upside down position.
NHTSA complaint #11470959 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My door ajar warning stays on after all the doors are shut. If I shut my driver door repeatedly, eventually it will turn off.
NHTSA complaint #11461951 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Senors keep going on and off sometimes I will be driving it will flash on then go off then sometime it will be when I start the car but when I turn the car off and come back to the car and start it again it goes off ABS, ABS Off, and Break Light and warning pops up check break system I have had them check and confirmed it is a sensor issue
NHTSA complaint #11457370 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I believe the sunroof package to be defective as well as the electric system that is connected to the systems. I have brought the issue up with the dealership and they did not perform a proper diagnostic on the part to report any issues. I believe this is a safety issue as the windows and back gate open without prompt. I don't use the sunroof because it hasn't opened since a short time after my purchase. When the sunroof opened I tried to close it and the element that closes it popped above my head and threw the panoramic glass off the track. I took the vehicle in to point of purchase and they did not perform a proper diagnostic on it to tell me whether it was safe to close or not. So if this could be resolved I would appreciate it. When I went online to trouble shoot a solution or cause I found similar cases of issue with the panoramic sunroof components. Thank you.
NHTSA complaint #11452517 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
There is a bump sound and the engine goes into Limp Mode. The wrench symbol appears. After stopping and shutting down the engine, it will start normally and continue to run normally. Problem is when it happens on a heavily traveled road and there is a distance before one can turn off.
NHTSA complaint #11433553 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Brakes continually malfunction and fail intermittently. It has been an ongoing issue for just over two years. We have found they malfunction and fail after any loss of traction, such as turning on a gravel road or hitting a pothole. For quite some time we have been able to stop and pump the brakes hard and hold them down, repeating until the brakes tightened back up. The last 3 days however they will not function properly. This malfunction/ failure causes extremely spongey brakes making it extremely difficult to slow or stop, having to push the pedal nearly to the floor to start slowing down. Problem had not been reproduced by servicer however we could reproduce the problem once we determined it was a loss of traction causing it. NO warning lights of ANY kind have ever Illuminated! System check always shows brakes are good. Brake fluid is always good. Brakes have been bled multiple times, replaced and brake booster has been replaced as that is what the dealer thought it was the last time i had it checked. Brake booster did NOT fix the hissing or the malfunctioning or failure. So many people with an Edge have brake issues! Please help us get this resolved and corrected before someone gets seriously injured or dies! I have nearly every single date my brakes have malfunctioned/failed and I will provide if requested!
NHTSA complaint #11428783 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
As I was driving, all of a sudden the car would not pick up speed. I gently put additional pressure on the gas, but nothing happened. I was lucky as I was going out to my mom's. As I pulled into the drive way I heard thumping noises (that is the best way I can explain the sound). Turned car off, visited with my mom, hours later drove home not issues / no light indicators. About a month later I was approaching a stop sign. As I proceeded after the red light turned green, the car again would not increase in speed. I gently applied more pressure to the gas pedal but it would not pick up speed. I had my foot on the gas almost to the floor. I was approaching an overpass but was skeptical about the car gaining speed enough to go over it. I thought best to pull over and seek other options. I called a tow truck and had it towed to my home. The following Monday I had taken it to a repair shop. The garage had it for two days and was unable to detect any thing wrong. This is a serious issue, if this would of happened on a busy freeway, this could result in serious accident in which fatalities could have happened. Losing power on a busy freeway is a disaster waiting to happen. I know my car, this has happened to me two times within 3 months. I am afraid to drive it and have take steps to correct this, but garages "cannot fix what they cannot find". So tell me FORD corporation what advice are giving to you consumers? Or are you going to wait until someone gets killed ?
NHTSA complaint #11423806 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I WAS DRIVING MY CAR WITH MY 6 YEAR OLD IN IT AND IT SUDDENLY LOST POWER ON THE FREEWAY. THERE WAS A YELLOW WRENCH THAT APPEARED ON THE DASHBOARD I WAS ABLE TO VEER OVER TO SAFETY. FORD SAID IT WAS THE MAF AIRFLOW SENSOR. WE REPLACED IT. TODAY, 4 DAYS LATER IT HAPPENED AGAIN WITH MY DAUGHTER IN THE CAR. I BOUGHT THIS CAR 2 MONTHS AGO FROM ALBANY SUBARU AND THEY CLAIMED IT PASSED A 19 POINT INSPECTION. I HAVE A LOAN OUT ON IT AND IT'S A COMPLETELY UNSAFE VEHICLE
NHTSA complaint #11408678 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 15 MPH, SHE DEPRESSED THE BRAKE PEDAL BUT IT FAILED TO STOP THE VEHICLE AND REAR ENDED ANOTHER VEHICLE. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED IT FELT SPONGY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER IN THE OTHER VEHICLE SUSTAINED A BUMP ON HER LEFT SHIN BONE AS SHE WAS STANDING OUTSIDE OF HER VEHICLE PUTTING HER CHILD INTO THE VEHICLE MEDICAL ATTENTION WAS REQUIRED FOR HER INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO KENT CHEVROLET CADILLAC, INC. (1413 HWY 62 E, MOUNTAIN HOME, AR 72653: (888) 536-0357) AND WAS SERVICED FOR THE BODY DAMAGE OF THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED FOR THE BRAKE FAILURE AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 192,836.*DT*DT*JB*JB CONSUMER CALLED THE DEALER AND DEALER SAID HE WOULD TAKE A LOOK AT IT.*JB
NHTSA complaint #11406462 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
SAFETY ISSUE DOOR AJAR LIGHT NOT TURNING OFF WHEN DOOR IS CLOSED. DOORS WILL NOT LOCK WHEN CAR IS IN MOTION POSING A SAFETY THREAT TO FAMILY. BATTERY HAS DIED MULTIPLE DAYS TIMES AND REPLACEMENT WAS NECESSARY.
NHTSA complaint #11364000 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
BLOWER MOTOR QUIT. IT'S NOT THE FUSE. VEHICLE WAS STATIONARY AND JUST STARTED.
NHTSA complaint #11324322 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
VEHICLE IS NOT RECOGNIZING DRIVER DOOR IS SHUT. HAVE TO SLAM DOOR REPEATEDLY TO HAVE THE CAR REGISTER THE DOOR IS NOT AJAR.
NHTSA complaint #11322894 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
CAR STARTS TO IDLE ROUGH PRIMARILY WHILE APPROACHING/SITTING AT STOP LIGHTS THOUGH HAS HAPPENED WHILE IN MOTION. IT STARTS TO SHAKE BEFORE LOW ENGINE OIL PRESSURE LIGHT AND/OR SERVICE ENGINE LIGHT COMES ON. CAR THEN "FREEZES" AS CAN'T STEER, CAN'T GO FORWARD OR REVERSE AND CAN'T SHIFT INTO ANOTHER GEAR. CAR TURNS OFF AND MAY RESTART WITHOUT ANY ISSUE OR MAY STRUGGLE TO TURN BACK ON AFTER MANY TRIES (10) WITH NORMAL FUNCTION. ONLINE SEARCH INDICATES THIS IS A COMMON PROBLEM FOR THIS YEAR, MAKE & MODEL WITH PROBLEM BEING ATTRIBUTED TO ONE OF THE FOLLOWING: BAD OIL PRESSURE SENSOR AND/OR VALVE, BAD OIL SENDING UNIT, BAD BEARINGS, WATER PUMP ISSUE RESULTING IN ANTIFREEZE BACKUP, FAULTY TACHOMETER OR BAD BATTERY JUNCTION BOX
NHTSA complaint #11292207 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DOOR AJAR SENSOR CONSISTENTLY TRICKERS WHEN DOOR IS CLOSED UNABLE TO DEACTIVATE. OCCURS WHEN OPENING THEN CLOSING DOORS TO DRIVE OUT OR PARKING TO DISMOUNT FROM CAR.
NHTSA complaint #11278619 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
"TAKATA RECALL' - I CANNOT COUNT HOW MANY TIMES THIS HAS HAPPENED TO MY VEHICLE. THE BREAKS JUST REFUSES TO FUNCTION AND THE SPEED WOULD NOT DECREASE. I HAVE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND THEY CANNOT FIND ANYTHING WRONG WITH THE BREAKS AND THEY ARE NOT DOING ANYTHING ABOUT IT. LAST SUNDAY (SEPTEMBER 8,), MY FAMILY AND I ALMOST DIED ON THE WAY TO CHURCH. THE VEHICLE WOULD NOT STOP!!! IT FINALLY CAME TO A HALT AFTER BEEN STOPPED BY A PAVEMENT. I HAD TO CALL FORD FOR A TOW TRUCK (WHICH I HAD TO PAY FOR BUT THEY GAVE ME A DISCOUNT). MY CAR HAS BEEN WITH THEIR SERVICE DEPARTMENT FOR THREE DAYS NOW. THEY KEEP SAYING THAT THEY CANNOT FIND ANYTHING WRONG WITH IT - THIS WAS EXACTLY WHAT HAPPENED THE FIRST TIME AND 1-2 MONTHS LATER, WE ARE BACK AT THE EXACT SAME SPOT!! THERE ARE SEVERAL PEOPLE ONLINE WITH THE SAME ISSUE. THIS CAR IS NOT SAFE. WHO ELSE IS SUPPOSED TO DIAGNOSE A CAR BUT THE MANUFACTURER?!! IF THE MANUFACTURER CANNOT FIND WHAT IS WRONG WITH IT, THEN THE WORLD IS IN BIG TROUBLE. I THANK GOD FOR ALWAYS PROTECTING MYSELF AND MY FAMILY. MY VEHICLE WAS IN MOTION FROM HIGHWAY TO TURNING TO RED LIGHT. THIS CAR IS NOT SAFE FOR THE ROAD. **ON THE NEXT PAGE: I ANSWERED YES TO "WAS THERE A CRASH" - I DIDN'T CRASH INTO ANOTHER VEHICLE, I CRASHED INTO A PAVEMENT AT CHURCH THAT STOPPED THE CAR.
NHTSA complaint #11255110 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
FROM JUNE 2018 TO JUNE 2019 I HAVE INVESTED OVER $4000 IN PRIMARILY THE BRAKING SYTEM OF MY CAR. I CONTINUE TO HAVE ISSUES WHEN AFTER FILLING MY GAS TANK THE CAR HESITATES IN STARTING. I HAVE REPLACED EVERYTHING THAT HAS TO DO WITH THE BREAKING SYSTEM FROM BRAKE PADS TO HCU SYSTEM TO THE ABS SYSTEM. EVEN THE NEW PARTS HAVE HAD TO BE REPLACED BECAUSE THEY WERE FAULTY.
NHTSA complaint #11228282 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
WHEN DRIVING DOWN HIGHWAY 700 I WENT TO PUT ON BRAKES AND IT FELT LIKE I DIDN'T HAVE ANY IT WENT ALL THE WAY TO THE FLOOR BEFORE STOPPING! BASICALLY THE BRAKES ARE JUST BARLEY THERE. VERY DANGEROUS AND SCARY NOT TO MENTION I HAD 2 KIDS WITH ME. THIS HAPPENED BEFORE ABOUT 9 MONTHS AGO IT WAS A RECALL AND WAS FIX BUT NOW IT HAS HAPPENED AGAIN. ALSO MY DOOR AJAR INDICATOR LIGHT KEEPS STAYING ON.
NHTSA complaint #11218210 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DOOR AJAR ERROR. DOOR IS CLOSED BUT THE LATCH MECHANISM DOESN'T ENGAGE AND SEND A A PROPER SIGNAL TO THE CAR, SO LIGHTS STAY ON.
NHTSA complaint #11217428 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
TAKATA RECALL I PURCHASED MY 2012 FORD EDGE SEL APRIL 22, 2019. TODAY, MAY 31ST 2019 ON MY WAY HORNE FROM WORK THE VEHICLE LOST STEERING AND POWER. I HAD JUST PASSED A SEMI-TRUCK ON A SMALL FARM TOWN BLACK TOP ROAD AND CAME UP ON A STOP SIGN. IN THE PROCESS OF TURNING TO THE LEFT FROM THE STOP THE INCIDENT OCCURRED. LUCKILY I WAS ABLE TO MAKE IT OUT OF THE ROAD. AFTER SEVERAL ATTEMPTS TO RESTART THE VEHICLE I HAD TO FIND AN ALTERNATE WAY HOME. *WHEN STARTING THE VEHICLE THE ENGINE DID RUN HOWEVER IT SOUNDED AS IT WAS "STARVED" OR "MIS-FIRING", THERE WAS HEAVY WHITE SMOKE DISPERSING FROM THE EXHAUST AND WHEN I WOULD ATTEMPT TO PUT IT IN DRIVE IT WOULD DIE. THE OIL LEVEL IS FINE, THE ANTIFREEZE IS FINE, IT IS NOT OVERHEATING AND THERE WERE NO SIGNS OR SYMPTOMS OF AN ISSUE. THIS WAS COMPLETELY UNEXPECTED AND OCCURRED WITH NO WARNING. THE VEHICLE IS CURRENTLY PARKED WHERE IT DIED; A HALF HOUR AWAY FROM MY HOME. I AM THANKFUL MY 15 YEAR OLD DAUGHTER WAS NOT DRIVING WHEN THIS HAPPENED AND EVEN MORE THANKFUL THAT THIS SPORADIC ACTIVITY DID NOT RESULT IN A FATAL OR CRIPPLING CRASH WITH ANOTHER INDIVIDUAL. AS I RESEARCH THE CAUSES IT APPEARS THIS ISSUE IS NOT ISOLATED AND HAS BEEN OCCURRING SINCE 2008. I PRAY IT IS INVESTIGATED AND NOTICE IS SHARED BEFORE THE POTENTIALS BECOME A REALITY. PLEASE BE PROACTIVE VS REACTIVE AND ASSURE THIS ISSUE IS ADDRESSED FOR THE PEOPLE.
NHTSA complaint #11217220 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I WAS DRIVING SLOWLY DOWN A STREET AT ABOUT 20-30 MPH AND TRIED TO CLOSE MY SUNROOF AND THE PLASTIC THAT HOLDS IT INTO THE MOVING TRACK BROKE OFF LEAVING IT STUCK IN THE OPEN POSITION. I TOOK IT TO FORD THINKING THAT SINCE THERE HAVE BEEN MULTIPLE ISSUES WITH THEIR EDGE CARS' ROOFS, THEY WOULD BE ABLE TO REPAIR IT. INSTEAD THEY WANTED TO CHARGE ME $8,000 TO REPAIR THE WHOLE ROOF.
NHTSA complaint #11206514 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE REAR DRIVER SIDE DOOR LATCH SENSOR DOES NOT DETECT WHEN THE DOOR IS CLOSED RESULTING IN A DOOR AJAR SIGNAL AND THE INTERNAL LIGHTS STAYING ON. ADDITIONALLY THE AUTO LOCK FUNCTION WHEN THE CAR IS DRIVING IS DISABLED.
NHTSA complaint #11197065 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DOOR AJAR LIGHT IS ON TELLING DRIVER TO SHIFE TO PARK DOOR LOCKS WILL NOT STAY LOADED WHEN DRIVING, SO ANYONE CAN OPEN CAR DOOR WHILE TRAVELING DOWN THE ROAD , THIS IS NOT SAFE FOR SOMEONE MAY OPEN DOOR AND FALL OUT OR IF YOUR AT TRAFFIC LIGHT SOMEONE OUT SIDE OF CAR CAN OPEN DOOR, THIS IS UNSAFE , YOU STAND A CHANCE OF BEING CAR JACKKED OR SOME OTHER BAD THINGS CAN HAPPEN. I'D SAY CAR IS UNSAFE AND THE PROBLEM NEEDS TO BE RECALLED. I HAD FORD DEALER CHECK IT OUT AND SAID IT NEEDS A DRIVER DOOR LATCH ASSY. REPLACED THIS PROBLEM HAD OCCURRED ON AND OFF OVER THE PASS YEAR OR SO BUT WOULD SEEM TO FIX IT SELFWITH IN A FEW MILES BUT NOW IT STAYS ON
NHTSA complaint #11196012 — an unverified report by a vehicle owner.