405 of the
1,117 complaints about the 2016 Ford Edge are about the
engine — 36% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
77,500 miles.
Component-Engine / Propulsion System Symptoms-Progressive coolant loss without external leaks, rough starting, engine shaking, white exhaust smoke, and illuminated Check Engine Light with cylinder misfire codes. Description of Incident- My 2016 Ford Edge equipped with the 2.0L EcoBoost engine is experiencing internal engine coolant intrusion into the combustion cylinders, perfectly matching the design defect identified in Ford Technical Service Bulletin (TSB) 19-2346. The vehicle exhibits persistent coolant loss alongside severe engine misfires. This defect poses an immediate safety hazard, as the fluid intrusion causes rough idling, stalling, and a sudden, hazardous loss of motor power while operating at driving speeds. This complaint is being filed in direct relation to the active NHTSA Defect Petition DP26008 investigating 2015–2018 Ford Edge vehicles for engine failures caused by this specific coolant intrusion flaw.
NHTSA complaint #11763871 — an unverified report by a vehicle owner.
Kansas City, MO
ENGINE
Recently purchased the vehicle, the following morning after purchased, the check engine light came on and I had it hooked to a computer scanner for it showed a cylinder 3 misfire. We also visually notice that the coolant level in the reservoir was somewhat low after sitting for several hours, so we filled the coolant reservoir to the appropriate line shown on the tank, but just between the afternoon when it was purchased , and that next morning there was no coolant that had leaked underneath the vehicle . The dealer that I purchased it from had the spark plugs, the spark plug wires and the ignition coils replaced. When I picked up the vehicle after those were replaced, I drove it for about a total of 40 miles before the check engine light came back on and upon starting, the vehicle started kind of rough like it wasn't igniting completely. Over the next day and a half upon each start whether it be a cold start or not, the vehicle started in the same way where it felt as though it was not getting a good ignition or fire but it would still start up. I took the vehicle to a Ford dealership where the technicians connected their diagnostic scanner and also did a pressure test where it reported to have coolant intrusion and would require a new motor . As I could not afford to replace it, since I just purchased the vehicle, I took it home and did not try to drive it but by the next morning, less than 24 hours, upon trying to start it, the vehicle would not start at all. The warranty that the vehicle had from the used dealership I purchased from unfortunately has a $500 max payout for repairs. It never overheated the few times I drove it, it only showed a small amount of white smoke out of the exhaust upon starting, but the coolant level has not really going down since putting the coolant in it the morning after I purchased. It currently has a little over 104,000 miles, I've had less than a week, driven it maybe a total of 100 miles, I don't have over $9,000 for a motor
NHTSA complaint #11763801 — an unverified report by a vehicle owner.
Lynchburg, VA
ENGINE
While on vacation in September of 2021the check engine light came on. it was for a number three cylinder misfire. I replaced the spark plug thinking that was the problem. In October of 2021 I was driving the car and the dashboard lit up with numerous warning lights. I pulled the car off the road and checked under the hood. There was no coolant in the reservoir. I could not restart the vehicle. Had it towed to a shop and was told that one of the cylinders had coolant in it. Had it towed from the original shop to a Ford dealer in hopes Ford would be able to help with the repairs. I was told that there was a possible class action suit against Ford for this engine problem and Ford would not help with the repair. After much back and forth with the dealer I decided to have them do the repairs at my expense. They replaced the engine block with a Ford remanufactured part. The total cost of the repair was $5004.12. I did not file this at the time because I was waiting to see if the class action suit was going to be filed for Virginia.
NHTSA complaint #11763538 — an unverified report by a vehicle owner.
Clinton Township, MI
ENGINE
There was coolant leaking into the cylinders creating a white smoke from the tail pipe exhaust. our safety was put at risk as the car was stalling out and would shake when started. We took it to a ford dealership and had it check out with them performing a scope test on the cylinders and they said we needed a long block replacement.
NHTSA complaint #11763330 — an unverified report by a vehicle owner.
at 83,000 milesBrockton, MA
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Edge. The contact stated that coolant was entering the engine combustion chamber. The check engine light was illuminated, and the vehicle displayed DTC: P0301. The contact also referenced a scanner displaying code 4301. The contact stated that there was a sweet smell while starting the vehicle, which was consistent with coolant intrusion into the engine. The condition progressively worsened. The contact consulted with an independent mechanic. The contact was concerned that the vehicle might stall or that the engine could suffer catastrophic damage while driving on the highway. The failure mileage was approximately 83,000.
NHTSA complaint #11763423 — an unverified report by a vehicle owner.
Deland, FL
ENGINE
Dealer has told me that there is a leak that could impact engine performance/life. They said it could happen in 2,000 or 20,000 miles. What I have experienced is that several times a month when I turn the engine on it has a rough idle. Sometimes it happens when I have stopped at a traffic light. So far the engine has not stopped or slowed down, as others have reported. I am concerned that the engine will slow or stop, risking my safety and the safety of those around me. I have not had any warning lights, to date. This has been going on for about the last year.
NHTSA complaint #11763041 — an unverified report by a vehicle owner.
Atkins, IA
ENGINE
Coolant intrusion. 2.0 engine blows white exhaust.
NHTSA complaint #11761534 — an unverified report by a vehicle owner.
Kennewick, WA
ENGINE
Total engine failure at 81,000 miles due to coolant intrusion. This is due to a known defect by FORD as outlined in the Technical Service Bulletin #19-2346. Engine light and codes PO316 and PO304 promoted spark plug replacement, which did not clear the codes. 1 day later, the coolant intruded into the cylinder and the engine block failed. FORD stated they would extend warranty if this happens within 7 year/85,000 miles. Since my car is a 2016 with only 81,000 miles, was perfectly maintained, and was under mileage, I hoped FORD could cover a full block replacement (as stated in the TSB). The representative denied my request since the car is 9 years old, but assigned a case number and said she’d send the report to the ‘Safety’ department for the option to further investigate if they chose.
NHTSA complaint #11761123 — an unverified report by a vehicle owner.
Spring Hill, KS
ENGINE
My 2016 Ford Edge equipped with the 2.0L EcoBoost engine experienced an internal engine coolant intrusion failure that resulted in significant engine damage and ultimately required replacement of the complete engine assembly. The coolant intrusion occurred internally within the engine, allowing coolant to enter the combustion chambers and causing the engine to malfunction. The failed engine assembly and related components are available for inspection upon request. The failure created a significant safety risk because the engine experienced a loss of power and reliability while the vehicle was being operated. Coolant intrusion resulted in engine misfires, rough running, reduced engine performance, and sudden loss of power or engine failure while driving. This presented a risk to me and other motorists, particularly if the failure occurred while traveling at highway speeds or in traffic. The problem was diagnosed and confirmed by a qualified automotive service facility, which determined that the engine had suffered from coolant intrusion and that the appropriate repair required replacement of the complete engine assembly. The vehicle was inspected by the servicing facility as part of the diagnostic and repair process. If requested, documentation of the diagnosis and engine replacement can be provided. Prior to the complete engine failure, the vehicle exhibited symptoms consistent with coolant intrusion, including engine misfires, rough engine operation, and loss of performance. Warning indicators and diagnostic trouble codes associated with the engine malfunction appeared prior to the failure. The symptoms progressively worsened until the vehicle could no longer be safely operated without replacing the engine assembly.
NHTSA complaint #11760746 — an unverified report by a vehicle owner.
Middleboro, MA
ENGINE
My 2016 Ford has EcoBoost coolant intrusion defect, The system failed to hold pressure, dropping significantly below operational thresholds. A subsequent borescope inspection confirmed that coolant is actively leaking past the block sealing surface and directly flooding the engine cylinders. The service facility has confirmed that because the structural engine block itself is defective, a simple head gasket replacement is mathematically unviable. The only permanent, safe solution is a complete engine long block replacement.. I contacted Ford and was told they are aware of this but cannot fix the issue or assist in fixing the problem.
NHTSA complaint #11758967 — an unverified report by a vehicle owner.
Hastings, MI
ENGINE
2.0 Ecoboost coolant intrusion. Vehicle is now undrivable and was told the current engine cannot be repaired and a whole new engine is needed.
NHTSA complaint #11757327 — an unverified report by a vehicle owner.
Medon, TN
ENGINE
Engine started having a rough idle on start up and within a few days the check engine light came on. Took to Lonnie Cobb Ford in Henderson, TN. DTC P0300 and P0302 diagnosed. Coolant leaking on to piston head. Issue involved in lawsuit Miller vs. FordMotor Ecoboost lawsuit. Safety issue due to possible engine lock up or fire. Out of warranty. Quote for $6500 on an $8000 vehicle for an engine defect Ford has been aware of for years.
NHTSA complaint #11757154 — an unverified report by a vehicle owner.
Los Banos, CA
ENGINE
My 2016 Ford Edge with the 2.0L EcoBoost engine began having rough starts, misfiring, and an intermittent check-engine light. The warning light repeatedly turns on and off, but the problem continues. On 96000, the Ford dealership diagnosed internal coolant intrusion into the engine/cylinder area and advised that the vehicle requires major engine repair or replacement estimated at approximately $10,000. This defect can cause continued misfires, reduced engine performance, overheating, stalling, or sudden loss of power while driving. I am concerned that the engine could fail or lose power in traffic without adequate warning. This appears to be a premature internal engine failure rather than normal maintenance. Ford declined my request for financial or goodwill assistance even though coolant intrusion is a documented problem affecting similar Ford EcoBoost engines. I am requesting that NHTSA investigate this defect and determine whether a safety recall is necessary.
NHTSA complaint #11756856 — an unverified report by a vehicle owner.
Pennington, NJ
ENGINE
"Ford Emissions Recall 24E10 addresses defective factory PCM software parameters. This software defect caused unbalanced air-fuel ratios to ruin both catalytic converters on my 2016 Ford Edge (Bank 2 at 128k miles and Bank 1 at 157,552 miles). The dealership, [XXX] of [XXX], completed the 24E10 software flash under Repair Order #XXX, but Ford Corporate's SSSC portal (Contact ID: [XXX]) officially denied the consequential hardware replacement. They claim that because the new software prevents future codes, they are not responsible for the massive hardware degradation caused by forcing my engine to run on their old defective software for 157,000 miles before a fix was available. This is an attempt by Ford to evade financial responsibility for physical components destroyed by a known factory engineering defect." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755562 — an unverified report by a vehicle owner.
Ennis, TX
ENGINE
Confirmed Coolant intrusion into the cylinder. Low coolant level, white exhaust smoke, runs rough, code P0303
NHTSA complaint #11753876 — an unverified report by a vehicle owner.
Apple Valley, MN
ENGINE
The vehicle shake while idling, and a check engine light indicating code P0302 (Cylinder 2 Misfire). After looking under the hood the engine cooling system was severely low on coolant, and a loud sloshing liquid noise could be heard behind the dashboard. The vehicle was brought to an authorized Ford dealership, where technicians confirmed internal EcoBoost coolant intrusion into Cylinder 2 as documented in Ford Technical Service Bulletin TSB 22-2229. This structural design flaw creates an immediate safety hazard, as the engine is at risk of catastrophic failure and stalling while operating at highway speeds.
NHTSA complaint #11750718 — an unverified report by a vehicle owner.
Clearfield, UT
ENGINE
A month or so ago my car had a rough idle and the mechanic couldn't figure out why. Then last week my car lost power on the interstate, during rush hour. I'm lucky I didn't cause an accident as the loss of power was so sudden and all the traffic around me. Somehow I was able to safely pull over on the shoulder. I had my car towed and the mechanic found that the flex plate had failed and is cracked. As a result the car will no longer start. The recall letter that my mechanic found stated that a rough idle was one of the symptoms of a failing flex plate. My vehicle is 10 years and 3 months old but only has 93000 miles. The dealership said they won't cover it because it is out of date and their customer service line was no help. There were no warning lights or codes that appeared on the display screen. My mechanic found the issue by taking somethings apart.
NHTSA complaint #11748762 — an unverified report by a vehicle owner.
Appomattox, VA
ENGINE
Coolant intrusion issue has occurred. Coolant reservoir drains rapidly and there is a strong coolant smell every time the car is driven. This is a common issue in the Ford 2.0l ecoboost that Ford has not officially adressed.
NHTSA complaint #11748448 — an unverified report by a vehicle owner.
Mooers, NY
ENGINE
Coolant leaking into cylinder. Runs rough, check engine light on
NHTSA complaint #11745195 — an unverified report by a vehicle owner.
Annville, PA
ENGINE
The engine did not want to go from a stop condition. I was pulling out if an intersection and the engine seemed to misfire. I almost got t-boned.
NHTSA complaint #11744482 — an unverified report by a vehicle owner.
Grand Junction, CO
ENGINE
Check engine light on. Rough idle and start. Coolant intrusion in cylinders. Known Ford issue affecting engine. No recalls but Bulletin posted by Ford.
NHTSA complaint #11743937 — an unverified report by a vehicle owner.
Detroit, MI
ENGINE
Check engine light and add coolant warning came on. When I let the car cool down, I looked and noticed coolant reservoir was completely empty. No puddle under vehicle. Walked to nearest auto parts store, bought 2 gallons of the needed coolant. Next day had vehicle towed to repair facility.
NHTSA complaint #11742530 — an unverified report by a vehicle owner.
Cedar City, UT
ENGINE
Engine coolant keeps getting severely low. Coolant intrusion into cylinder 3 is occuring causing severe misfire, low compression, coolant consumption, power loss, white smoke, that causes minor throat and eye irritation, and catalytic converter damage. Constant low coolant level increases risk of fire hazard of vehicle.
NHTSA complaint #11742062 — an unverified report by a vehicle owner.
Chicago, IL
ENGINE
I have a ford edge 2016, which I can see online that many vehicles like mine are having the same problems. I am having a severe coolant leak into the engine. It trembles when I start it or when I am at a red light, white smoke leaks out of my exhaust when I first start my car after adding coolant. I am constantly adding coolant, mostly every other day because it burns it so fast. My vehicle alerts me if it is overheating when I am am low in coolant, which scares me to think of a fire. I don't have the money to fix such an expensive repair. I feel that this is Fords responsibility to fix such a big, dangerous and costly issue.
NHTSA complaint #11741528 — an unverified report by a vehicle owner.
Booneville, AR
ENGINE
. The car would make 'running water sounds" when turned off and smelled funny. We were feeling odd, migraines, nausea and upper respiratory infections. It smelled like coolant and we became very concerned for our safety. We had just had one recall repaired and cannot believe something else is now at fault! Per the Ford dealership there was a service bulletin stating a known defect in a part that prevents coolant leaking into the engine. Ford shared the bulletin and that the engine cannot be repaired. This is due to a known defect with the part that is even on google as a DEFECT. Ford is now saying I have to pay $6K for a new engine because they cannot repair the defective part because the engine is now ruined due to the leak. I purchased a warranty for the car, but that company is saying this is a defect on Ford. This should be a recall due to Ford admitting fault in the part causing this issue. We are so lucky the car didn't seize on the interstate!
NHTSA complaint #11735661 — an unverified report by a vehicle owner.
Tucson, AZ
ENGINE
The car has only 82,273 miles on it. We experienced rough idling and took it to a mechanic. They found that the #2 cylinder was cracked and leaking coolant into the cylinder. They also stated that this is a known manufactured defect, but there is no recall by Ford. They gave an estimate of $9000 to get a new modified engine. We took it to another mechanic for a second opinion and he confirmed the crack and charged us $5000 for the new modified engine.
NHTSA complaint #11731736 — an unverified report by a vehicle owner.
Dayton, OH
ENGINE
Head gasket has blown. No reason for it to. Car has just At 100,000 miles.
NHTSA complaint #11730867 — an unverified report by a vehicle owner.
Belgrade, MT
ENGINE
SYMPTOMS IS THE COOLANT DISAPPEARS RAPIDLY AND THE ENGINE OVERHEATS AFTER DRIVING FIVE MILES. ALARMS GO OFF. THE TEMPERATURE GAGE IN THE VEHICLE IS AT ITS MAX. IN STARTING THE VEHICLE, THERE IS WHITE SMOKE. THERE IS CHECK ENGINE LIGHTS. I HAVE LESS THAN 100,000 MILES ON MY VEHICLE. IT IS NOT SAFE TO DRIVE, AND IS NOT DRIVEABLE. I HAD A MECHANIC LOOK AT IT AND FOUND EVIDENCE OF COOLANT INSIDE THE CYLINDER. MY VEHICLE HAS BEEN PARKED FOR 2 YEARS WAITING FOR RESOLUTION. THE INFORMATION I HAVE RECEIVED FROM FORD IS THE ONLY WAY THEY WOULD FIX IT IS IF I HAD A MAINTENANCE AGREEMENT. THE COST ACCORDING TO MY MECHANIC IS TO REPLACE THE LONG BLOCK OR REPLACE THE ENGINE RANGES BETWEEN $4000 AND $10,000.
NHTSA complaint #11730011 — an unverified report by a vehicle owner.
Oak Grove, KY
ENGINE
Transmission shuddering at low speeds. Losing acceleration getting on to highway. Hard shifting and slippage.
NHTSA complaint #11723488 — an unverified report by a vehicle owner.
Indianapolis, IN
ENGINE
Car kept misfiring and it sounded like water was running when the car was on. After multiple attempts to find a solution I took it to a Ford dealership to remedy the issue and it ended up needing a full engine replacement due to coolant leaking into the engine. The engine failed, they told me there was no way to prevent it because the seals were not fully sealing. Thankfully it did not cause for me but could have caused sudden loss of power, stalled acceleration on highways, failure of power steering and braking systems. The dealership acknowledged that it was an ongoing issue when they serviced it. Unknown. Not that I ever noticed however someone with more car knowledge MAY have been able to see warning signs.
NHTSA complaint #11720566 — an unverified report by a vehicle owner.