Owners have filed 1,103 complaints
about the 2016 Ford Edge with NHTSA between 2016 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 8 of 18 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 55
Against the median year of the Ford Edge. 50 means typical for this
model; 100 means roughly double.
Severity — 25
4.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 58
34% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
2643.3%
Sun/Moon Roof Assembly
915.0%
Rearview System Braking
58.3%
Transfer Case (4-WHEEL Drive)
58.3%
Hoses, Lines/Piping, AND Fittings
58.3%
Glass, Side/Rear
58.3%
Lugs/Nuts/Bolts/Studs
35.0%
Hoses/Valves/Sensors
23.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
101.7%
1,000 – 9,999 miles
8113.4%
10,000 – 24,999 miles
7111.8%
25,000 – 49,999 miles
10717.7%
50,000 – 74,999 miles
13322.1%
75,000 – 99,999 miles
8814.6%
100,000 – 149,999 miles
9515.8%
150,000+ miles
183.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2016peak 27Aug 2026
NHTSA investigations into the 2016 Ford Edge
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
PE24027Opened 3 Oct 2024Closed 30 Oct 2025SERVICE BRAKES
Loss of braking caused by rear brake hose failure
On October 3, 2024, NHTSA’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate instances of rear brake hose ruptures causing a sudden and unexpected loss of braking in model year (MY) 2015-2017 Ford Edge vehicles manufactured by Ford Motor Company. The complaints allege that, without warning, the vehicle lost its ability to brake causing an unanticipated increase in the vehicle’s stopping distance. The complaints also allege that, prior to the rear brake hose rupture event, the vehicle had been serviced under recall 20V-469. Recall 20V469 involved MY 2015-2...
Recalls on the 2016 Ford Edge
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
25V572000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
25V544000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Ford Motor Company (Ford) is recalling certain 2016-2018 Lincoln MKX and 2015-2018 Edge vehicles. The rear brake jounce hose may rupture and leak brake fluid.
Risk: A brake fluid leak can extend the distance required to stop the vehicle, increasing the risk of a crash.
22V413000
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
20V469000
SERVICE BRAKES
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Risk: A ruptured front brake hose will cause a brake fluid leak, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.
19V632000
STEERING:ELECTRIC POWER ASSIST SYSTEM
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Risk: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
17V123000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk: During deployment, if the air bag does not fully inflate or the cushion detaches, there is an increased risk of injury in the event of a crash.
16V733000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Ford Edge vehicles manufactured February 9, 2015, to August 12, 2016. During dealer servicing, the affected vehicles may be have been updated with incorrect Antilock Brake System (ABS) and Electronic Stability Control (ESC) software. This software can cause the ESC system to lose engine torque control, and not provide any warning lamps to warn the driver if there was an ABS or ESC system malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems" and number 135, "Light Vehicle Brake Systems."
Risk: If the operator is not warned of an ABS or ESC malfunction and the ESC loses engine torque control, there would be an increased risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2025449122,125 units in Canada
Visual System
Issue: On certain vehicles, there could be a problem with the connections inside the rearview camera. As a result, the rearview camera image may not display correctly or at all when the transmission is shifted into reverse. Note: For certain models, this recall also affects incomplete vehicles. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the rearview camera.
Recall 202543552,547 units in Canada
Brakes
Issue: On certain vehicles, the rear brake hoses could fail and cause a progressive brake fluid leak. If this happens, there could be reduced braking. Note: This problem could cause a change in brake pedal feel and travel. Safety Risk: Reduced braking can cause extended stopping distances and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and replace or reroute the rear brake hoses, as necessary.
Recall 2022311362,062 units in Canada
Powertrain
Issue: On certain vehicles, the shift cable may detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved. As a result, the transmission could be in a different gear than the gear shifter indicates. If a driver attempts to exit the vehicle while the transmission is not in Park, and the parking brake is not applied, the vehicle could move suddenly. Safety Risk: Sudden and unexpected movement of the vehicle could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealership to replace the transmission shifter cable bushing and install a protective service cap. Ford advises that you should apply the parking brake each time the vehicle is parked.
Recall 202037362,876 units in Canada
Brakes
Issue: On certain vehicles, the front brake hoses could fail, causing a progressive brake fluid leak. If this happens, the driver may experience a change in brake pedal feel and travel. This can cause reduced brake performance. Note: A brake fluid leak would cause the brake warning light to turn on. Safety Risk: Reduced brake performance could cause extended stopping distances and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealer to replace the front brake hoses.
Recall 20194319,906 units in Canada
Steering
Issue: On certain vehicles, the bolts that attach the electric power steering assist motor to the steering gear may corrode and break. This could cause a loss of power steering assist. This recall applies to vehicles originally sold or currently registered in areas of heavy road salt usage (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador). Safety Risk: A loss of power steering assist may result in a sudden increase in steering effort, especially at low vehicle speeds. This could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a Ford or Lincoln dealer to replace the bolts and apply a wax sealer. If one or more of the bolts are broken or missing, a new steering gear will be installed.
Recall 20171024,336 units in Canada
Airbag
Certain vehicles may fail to comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 208 - Occupant Protection in Frontal Impacts. Certain driver frontal airbag modules may have been assembled incorrectly. In the event of a crash warranting deployment of the driver's frontal airbag, the airbag may not completely fill, or the airbag cushion may detach from the airbag module, which would not protect the driver as expected, and could increase the risk of injury. Correction: Dealers will replace the driver's frontal airbag.
Recall 20164933 units in Canada
Brakes
Certain vehicles fail to comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 126 - Electronic Stability Control Systems. Vehicles that were brought to a dealer for service may have received an incorrect software update for the Antilock Brake System Stability Control system. The incorrect software disables the engine torque control of the Electronic Stability Control (ESC) system, and if a fault were to occur in the stability control system, including Antilock Brake System (ABS), Traction Control (T/C), and ESC, no warning lamp/indicator would be displayed to the driver. Additionally, no warning lamp/indicator would be displayed when traction control is disabled, or when the Electric Parking Brake (EPB) is applied. A lack of visual warning to indicate these systems are not functioning would be contrary to the requirements of the standard, and could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will reprogram the ABS module to correct the non-compliance. Until this software is available, dealers will replace the ABS module.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 111,000 milesAlbuquerque, NMCrash1 injured
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2016 Ford Edge. The contact stated that while driving at 15 MPH in the rain, the brake pedal was applied however, there was a delay in responding, and crashed into a Subaru Forester. There was an abnormal squeaking and squealing sound detected. The vehicle was drivable. While approaching a stoplight, there was an abnormal squealing noise, and there was an increase in stopping distance. There were no warning lights illuminated. The contact sustained a sprained neck, and medical attention was provided. There was no reported fire or air bag deployment. A police report was filed. The vehicle was taken to a brake center where it was determined there was an ABS failure related to NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) however the parts were not available. The hood was unable to be opened. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 111,000.
NHTSA complaint #11708769 — an unverified report by a vehicle owner.
at 111,000 milesAlbuquerque, NMCrash1 injured
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ford Edge. The contact stated that while driving at 15 MPH in the rain, the brake pedal was applied however, there was a delay in responding, and crashed into a Subaru Forester. There was an abnormal squeaking and squealing sound detected. The vehicle was drivable. While approaching a stoplight, there was an abnormal squealing noise, and there was an increase in stopping distance. There were no warning lights illuminated. The contact sustained a sprained neck, and medical attention was provided. There was no reported fire or air bag deployment. A police report was filed. The vehicle was taken to a brake center where it was determined there was an ABS failure related to NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) however the parts were not available. The hood was unable to be opened. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 111,000.
NHTSA complaint #11708769 — an unverified report by a vehicle owner.
Smiths Station, ALCrash
UNKNOWN OR OTHER
Rear view camera was distorted and didn’t show a vehicle behind me when I backed out of parking spot and made contact with another vehicle.
NHTSA complaint #11691748 — an unverified report by a vehicle owner.
Smiths Station, ALCrash
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Rear view camera was distorted and didn’t show a vehicle behind me when I backed out of parking spot and made contact with another vehicle.
NHTSA complaint #11691748 — an unverified report by a vehicle owner.
Estill, SCCrash1 injured
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed in the rain, the vehicle started jerking. The contact stated that upon depressing the brake pedal, the vehicle failed to respond and crashed into a tree. The front driver's side air bag and the knee air bag deployed. The contact sustained neck and ankle injuries and was transported to the local emergency room for medical attention. A police report was filed; however, the report number was not provided to the contact. The vehicle was towed to an independent mechanic. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic), which the contact related to the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11691023 — an unverified report by a vehicle owner.
Justin, TXCrash2 injured
AIR BAGS
Head on collison. Air bags did not deploy. Car was totaled.
NHTSA complaint #11632098 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
East Brunswick, NJ
SERVICE BRAKES, HYDRAULIC
See attached document for complaint.
NHTSA complaint #11758291 — an unverified report by a vehicle owner.
Hastings, MI
ENGINE
2.0 Ecoboost coolant intrusion. Vehicle is now undrivable and was told the current engine cannot be repaired and a whole new engine is needed.
NHTSA complaint #11757327 — an unverified report by a vehicle owner.
Medon, TN
ENGINE
Engine started having a rough idle on start up and within a few days the check engine light came on. Took to Lonnie Cobb Ford in Henderson, TN. DTC P0300 and P0302 diagnosed. Coolant leaking on to piston head. Issue involved in lawsuit Miller vs. FordMotor Ecoboost lawsuit. Safety issue due to possible engine lock up or fire. Out of warranty. Quote for $6500 on an $8000 vehicle for an engine defect Ford has been aware of for years.
NHTSA complaint #11757154 — an unverified report by a vehicle owner.
Los Banos, CA
ENGINE
My 2016 Ford Edge with the 2.0L EcoBoost engine began having rough starts, misfiring, and an intermittent check-engine light. The warning light repeatedly turns on and off, but the problem continues. On 96000, the Ford dealership diagnosed internal coolant intrusion into the engine/cylinder area and advised that the vehicle requires major engine repair or replacement estimated at approximately $10,000. This defect can cause continued misfires, reduced engine performance, overheating, stalling, or sudden loss of power while driving. I am concerned that the engine could fail or lose power in traffic without adequate warning. This appears to be a premature internal engine failure rather than normal maintenance. Ford declined my request for financial or goodwill assistance even though coolant intrusion is a documented problem affecting similar Ford EcoBoost engines. I am requesting that NHTSA investigate this defect and determine whether a safety recall is necessary.
NHTSA complaint #11756856 — an unverified report by a vehicle owner.
at 160,000 milesMineral Wells, TX
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ford Edge. The contact stated that the brake warning light illuminated while driving at an undisclosed speed. The contact was notified of NHTSA Campaign Number 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was on back order. The vehicle was taken to an independent mechanic, who replaced the brake pads and brake lines. The vehicle was then taken to a local dealer, where an unknown diagnosis and repair were performed. The brake pads and brake lines had been replaced three times, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
NHTSA complaint #11756124 — an unverified report by a vehicle owner.
Pennington, NJ
ENGINE
"Ford Emissions Recall 24E10 addresses defective factory PCM software parameters. This software defect caused unbalanced air-fuel ratios to ruin both catalytic converters on my 2016 Ford Edge (Bank 2 at 128k miles and Bank 1 at 157,552 miles). The dealership, [XXX] of [XXX], completed the 24E10 software flash under Repair Order #XXX, but Ford Corporate's SSSC portal (Contact ID: [XXX]) officially denied the consequential hardware replacement. They claim that because the new software prevents future codes, they are not responsible for the massive hardware degradation caused by forcing my engine to run on their old defective software for 157,000 miles before a fix was available. This is an attempt by Ford to evade financial responsibility for physical components destroyed by a known factory engineering defect." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755562 — an unverified report by a vehicle owner.
Cincinnati, OH
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experience a failure.
NHTSA complaint #11755289 — an unverified report by a vehicle owner.
Ennis, TX
ENGINE
Confirmed Coolant intrusion into the cylinder. Low coolant level, white exhaust smoke, runs rough, code P0303
NHTSA complaint #11753876 — an unverified report by a vehicle owner.
Apple Valley, MN
ENGINE
The vehicle shake while idling, and a check engine light indicating code P0302 (Cylinder 2 Misfire). After looking under the hood the engine cooling system was severely low on coolant, and a loud sloshing liquid noise could be heard behind the dashboard. The vehicle was brought to an authorized Ford dealership, where technicians confirmed internal EcoBoost coolant intrusion into Cylinder 2 as documented in Ford Technical Service Bulletin TSB 22-2229. This structural design flaw creates an immediate safety hazard, as the engine is at risk of catastrophic failure and stalling while operating at highway speeds.
NHTSA complaint #11750718 — an unverified report by a vehicle owner.
at 65,000 milesOttawa, OH
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle experienced the failure stated in the recall and the brake lines were replaced and the vehicle was repaired. The failure mileage was approximately 65,000.
NHTSA complaint #11750201 — an unverified report by a vehicle owner.
at 104,000 milesCincinati, OH
POWER TRAIN
The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed with bearing failure. The contact was informed that the bearing needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed to the dealer, where it was diagnosed with a failed torque converter and transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was in the process of being repaired. The contact stated that the failure was a known failure with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.
NHTSA complaint #11750103 — an unverified report by a vehicle owner.
at 104,000 milesCincinati, OH
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed with bearing failure. The contact was informed that the bearing needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed to the dealer, where it was diagnosed with a failed torque converter and transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was in the process of being repaired. The contact stated that the failure was a known failure with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.
NHTSA complaint #11750103 — an unverified report by a vehicle owner.
at 100,000 milesLittleton, CO
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ford Edge. The contact received notification for NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to complete the recall repair was unavailable. A local dealer was contacted and confirmed that the part was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time to perform the recall repair. The manufacturer was made aware of the failure. The contact stated that while stopped at a stop sign and depressing the brake pedal, the brake pedal extended to the floorboard and the vehicle failed to stop as intended. The failure mileage was 100,000.
NHTSA complaint #11749300 — an unverified report by a vehicle owner.
at 120,000 milesInfield, ME
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ford Edge. The contact received notification for NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to complete the recall repair was unavailable. The contact stated that while the brake pedal was depressed, the pedal felt spongy and extended to the floorboard, and brake fluid leaked onto the ground. The local dealer was contacted and confirmed that the part was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to an independent mechanic, who diagnosed that the passenger-side rear brake line had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 120,000.
NHTSA complaint #11749117 — an unverified report by a vehicle owner.
Clearfield, UT
UNKNOWN OR OTHER
A month or so ago my car had a rough idle and the mechanic couldn't figure out why. Then last week my car lost power on the interstate, during rush hour. I'm lucky I didn't cause an accident as the loss of power was so sudden and all the traffic around me. Somehow I was able to safely pull over on the shoulder. I had my car towed and the mechanic found that the flex plate had failed and is cracked. As a result the car will no longer start. The recall letter that my mechanic found stated that a rough idle was one of the symptoms of a failing flex plate. My vehicle is 10 years and 3 months old but only has 93000 miles. The dealership said they won't cover it because it is out of date and their customer service line was no help. There were no warning lights or codes that appeared on the display screen. My mechanic found the issue by taking somethings apart.
NHTSA complaint #11748762 — an unverified report by a vehicle owner.
Clearfield, UT
ENGINE
A month or so ago my car had a rough idle and the mechanic couldn't figure out why. Then last week my car lost power on the interstate, during rush hour. I'm lucky I didn't cause an accident as the loss of power was so sudden and all the traffic around me. Somehow I was able to safely pull over on the shoulder. I had my car towed and the mechanic found that the flex plate had failed and is cracked. As a result the car will no longer start. The recall letter that my mechanic found stated that a rough idle was one of the symptoms of a failing flex plate. My vehicle is 10 years and 3 months old but only has 93000 miles. The dealership said they won't cover it because it is out of date and their customer service line was no help. There were no warning lights or codes that appeared on the display screen. My mechanic found the issue by taking somethings apart.
NHTSA complaint #11748762 — an unverified report by a vehicle owner.
Appomattox, VA
ENGINE
Coolant intrusion issue has occurred. Coolant reservoir drains rapidly and there is a strong coolant smell every time the car is driven. This is a common issue in the Ford 2.0l ecoboost that Ford has not officially adressed.
NHTSA complaint #11748448 — an unverified report by a vehicle owner.
at 100,000 milesNewton, MA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the brake pedal went to the floorboard while depressed. There was no warning light illuminated. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted via live chat and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.
NHTSA complaint #11747987 — an unverified report by a vehicle owner.
Mooers, NY
ENGINE
Coolant leaking into cylinder. Runs rough, check engine light on
NHTSA complaint #11745195 — an unverified report by a vehicle owner.
Annville, PA
ENGINE
The engine did not want to go from a stop condition. I was pulling out if an intersection and the engine seemed to misfire. I almost got t-boned.
NHTSA complaint #11744482 — an unverified report by a vehicle owner.
at 190,214 milesHagerstown, MD
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving on several occasions and depressing the brake pedal to stop the vehicle, the message "Low Brake Fluid" was displayed, the brake pedal went to the floorboard, and the vehicle failed to respond as intended, causing the braking distance to be extended. The vehicle was taken to Auto Zone, where it was diagnosed and determined that the brake master cylinder had failed and the brake lines were leaking. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 190,214.
NHTSA complaint #11744267 — an unverified report by a vehicle owner.
Grand Junction, CO
ENGINE
Check engine light on. Rough idle and start. Coolant intrusion in cylinders. Known Ford issue affecting engine. No recalls but Bulletin posted by Ford.
NHTSA complaint #11743937 — an unverified report by a vehicle owner.
Detroit, MI
ENGINE
Check engine light and add coolant warning came on. When I let the car cool down, I looked and noticed coolant reservoir was completely empty. No puddle under vehicle. Walked to nearest auto parts store, bought 2 gallons of the needed coolant. Next day had vehicle towed to repair facility.
NHTSA complaint #11742530 — an unverified report by a vehicle owner.
Cedar City, UT
ENGINE
Engine coolant keeps getting severely low. Coolant intrusion into cylinder 3 is occuring causing severe misfire, low compression, coolant consumption, power loss, white smoke, that causes minor throat and eye irritation, and catalytic converter damage. Constant low coolant level increases risk of fire hazard of vehicle.
NHTSA complaint #11742062 — an unverified report by a vehicle owner.
Minnetonka, MN
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11741806 — an unverified report by a vehicle owner.