18 of the
162 complaints about the 2022 Ford Edge are about the
electrical system — 11% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
10,000 miles.
The contact owns a 2022 Ford Edge. The contact stated that after purchasing the vehicle, she was notified of an unknown recall requiring a software update. The software update was completed. The contact stated that while driving on several occasions at various speeds, the infotainment screen went black, and the contact was unable to access the heat, A/C, or the radio. The contact stated that when the vehicle was started, the driver's side seat warmer independently activated. The vehicle was taken to a dealer, and a mechanic from the dealer arrived at the residence. The vehicle was diagnosed, and it was determined that a software update was needed. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.
NHTSA complaint #11756460 — an unverified report by a vehicle owner.
at 10,000 milesPlainfield, IN
ELECTRICAL SYSTEM:SEAT HEATER:WIRING HARNESS
The contact owns a 2022 Ford Edge. The contact stated that after purchasing the vehicle, she was notified of an unknown recall requiring a software update. The software update was completed. The contact stated that while driving on several occasions at various speeds, the infotainment screen went black, and the contact was unable to access the heat, A/C, or the radio. The contact stated that when the vehicle was started, the driver's side seat warmer independently activated. The vehicle was taken to a dealer, and a mechanic from the dealer arrived at the residence. The vehicle was diagnosed, and it was determined that a software update was needed. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.
NHTSA complaint #11756460 — an unverified report by a vehicle owner.
Alabaster, AL
ELECTRICAL SYSTEM
My torque converter is malfunctioning, there are no warning lights, and my car only started driving differently very recently in the past couple of weeks. According to the Ford mechanic my car has been throwing error codes since early May. The dealership was able to confirm that this happens, and that my torque converter needs to be replaced. My car is only four years old and only has 75,000 miles on it. Ford refuses to do anything to help with this almost $8000 repair. They also issued a recall for the backup camera, update was pushed to my car that was supposed to correct it, my backup camera now goes black frequently when I am reversing.
NHTSA complaint #11751606 — an unverified report by a vehicle owner.
Monett, MO
ELECTRICAL SYSTEM
They did an update and my back up camera stoped working
NHTSA complaint #11747040 — an unverified report by a vehicle owner.
Reno, NV
ELECTRICAL SYSTEM
On Wednesday May 13th the car started acting a little jerky whence putting car in reverse like normal. There was a thunk sound. But it still shifted. We then drove the car about 10 miles. Then later in the day attempted to drive home. It’s was over-roving while driving. Acting erratic. We pulled into a tire place to see if something was stuck underneath. The check engine light was on and there was an error message saying broken parking brake? They said to have it towed to a Transmission Specilist. To our horror. They are saying it needs a new transmission! A 4 yr old car? This is not normal. It worked fine until now. It would not move out of second or third gear. It nearly crashed.
NHTSA complaint #11738624 — an unverified report by a vehicle owner.
Moundsville, WV
ELECTRICAL SYSTEM
The wireless pad charger overheats your phone and is a know problem and I dont understand why there isn't a fix yet there are thousands of complaints online about this issue
NHTSA complaint #11731785 — an unverified report by a vehicle owner.
Eugene, OR1 injured
ELECTRICAL SYSTEM
-Yes it's available to inspect. -Drivers seat heater overheated and caused 2nd degree burns on 10-20% of my body. No warning lights or alerts. - yes it's been reproduced by mechanic. - no it has not been inspected. - no warning lamps. No error codes. No messages. No other warning.
NHTSA complaint #11708484 — an unverified report by a vehicle owner.
Orbisonia, PA
ELECTRICAL SYSTEM
Back up camera goes black and sometimes it shows as a white blank screen and says contact dealer
NHTSA complaint #11695065 — an unverified report by a vehicle owner.
Grosse Pointe Park, MI
ELECTRICAL SYSTEM
Wireless phone charger continuously overheats phone and surrounding area. I have noticed this in many recent model Ford's and Lincoln's..
NHTSA complaint #11664034 — an unverified report by a vehicle owner.
at 99,000 milesAlliance, OH
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2022 Ford Edge. The contact stated that while operating the vehicle with the headlights illuminated, the interior instrument panel lighting and display screen lighting became extremely dim, and it was difficult to read the display screen. Additionally, the vehicle started jerking and hesitated while driving at various speeds. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 99,000.
NHTSA complaint #11651662 — an unverified report by a vehicle owner.
Davenport, IA
ELECTRICAL SYSTEM
My battery savor comes on 2 times a week my battery came with my cat not even 3 years old
NHTSA complaint #11644450 — an unverified report by a vehicle owner.
Mayodan, NC
ELECTRICAL SYSTEM
Put gas in car. The car stalls to crank
NHTSA complaint #11629349 — an unverified report by a vehicle owner.
Farmington Hills, MI
ELECTRICAL SYSTEM
I've been having intermediate issues with my 2022 Ford Edge starting and leaving me stranded with no warning signs. Its been to (2) dealers to be serviced ( Avis Ford & Suburban Ford of Waterford) both dealers have been unable to diagnose the issue. My vehicle only have 26000 miles and is still under manufactures warranty. I leased to prevent such issues and have been left in unsafe circumstances numerous times and not that the Summer weather has begun, I'm afraid that myself with server Asthma will be left along side a road or parking lot with no air conditioning as my vehicle wont start.
NHTSA complaint #11524981 — an unverified report by a vehicle owner.
at 4,000 milesAlbuquerque, NM
ELECTRICAL SYSTEM
The contact owns a 2022 Ford Edge. The contact stated while driving at various speeds, the vehicle lost motive power and stalled without warning. After restarting the vehicle, the vehicle operated as designed. The contact stated that the failure had occurred on three separate occasions while his wife was driving. On one occasion while making a turn, the vehicle stalled, nearly causing a crash with another vehicle. The vehicle was taken to the local dealer however, the mechanic was unable to identify cause of the failure. The mechanic found no failure with the vehicle. The manufacturer was also notified of the failure. The failure mileage was 4,000.
NHTSA complaint #11509712 — an unverified report by a vehicle owner.
at 183,000 milesSaline, MI
ELECTRICAL SYSTEM
The contact leased a 2022 Ford Edge. The contact stated while driving at an undisclosed speed, that she smelled a burning and chemical odor inside the cabin of the vehicle. No warning light was illuminated. The vehicle was taken to the dealer where the failure could not be determined. The contact stated that the technician was informed that the odor was a burn-off odor; however, the contact was concerned for her safety. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 183,000.
NHTSA complaint #11504688 — an unverified report by a vehicle owner.
at 1,181 milesFolsom, CA1 injured
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
The contact owns a 2022 Ford Edge. The contact stated that the liftgate of the vehicle would inadvertently close on its own while loading or unloading the truck. The contact stated that the liftgate had closed on her back persistently on one occasion. The contact stated that she immediately reached out to the liftgate manual button and the liftgate elevated. There was no further information provided. There was no warning light illuminated. The vehicle was taken to the local dealer who informed the contact that they could not duplicate the failure. The vehicle was then taken to a second dealer, Folsom Lake Ford (12755 Folsom Blvd, Folsom, CA 95630), who informed the contact that they could not duplicate the failure. The dealer also advised the contact that they could not make the liftgate only operable through the manual button as all the electrical wires systems of the liftgate were connected. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 1,181.
NHTSA complaint #11489649 — an unverified report by a vehicle owner.
Northville, MI
ELECTRICAL SYSTEM
The Ford Edge Sync 4A system has a random system lockup and reboot issue since delivery. The vehicle has been examined by the leasing dealer's service department and they were unable to resolve the concern. The service tech writes in the service report "The Ford is investigating software issue with Sync 4 in Edges". In multiple communications with Ford Customer Support dept and the leasing dealer service manager, the issue is known, but THERE IS NO RESOLUTION PLAN ISSUED BY FORD. The issue has existed since vehicle delivery. The effect of this issue is that all functions of the Sync system are disabled for minutes while the system locks up (the touch screen becomes completely unresponsive) and the system reboots. Phone calls are terminated, the backup camera is disabled, and driver attention is diverted while trying to determine what is going on with the Sync system and the aforementioned functional issues.
NHTSA complaint #11487379 — an unverified report by a vehicle owner.
Madison, WI1 injured
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
The contact rented a 2022 Ford Edge. The contact stated while moving items out of the trunk of the vehicle with the rear door elevated, the rear door inadvertently dropped and hit her on the face. The contact sustained a laceration under her left eye. Additionally, the contact sustained headache, neck ache and emotional stress as the incident occurred while assisting her younger daughter to move to College. The contact sought medical assistance. The vehicle was returned to Hertz rental company. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
NHTSA complaint #11485911 — an unverified report by a vehicle owner.