2022 Ford Edge transmission problems

POWER TRAIN

My torque converter is malfunctioning, there are no warning lights, and my car only started driving differently very recently in the past couple of weeks. According to the Ford mechanic my car has been throwing error codes since early May. The dealership was able to confirm that this happens, and that my torque converter needs to be replaced. My car is only four years old and only has 75,000 miles on it. Ford refuses to do anything to help with this almost $8000 repair. They also issued a recall for the backup camera, update was pushed to my car that was supposed to correct it, my backup camera now goes black frequently when I am reversing.

NHTSA complaint #11751606 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2022 Ford Edge. The contact stated that while starting the vehicle, the check engine warning light illuminated, and the vehicle jerked abnormally. The vehicle was taken to an independent mechanic, who determined that the transmission needed additional diagnostic tests by the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA complaint #11751630 — an unverified report by a vehicle owner.

POWER TRAIN

The vehicle jerks while changing from 1st to 2nd shaking the engine. I have had 2 transmission flushes which help for a moment then it behave the same way jerking while shifting gears. The vehicle asks like it does not want accelerate at times while shifting gears as well

NHTSA complaint #11749798 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

The contact owns a 2022 Ford Edge. The contact stated that while trying to accelerate vehicle, vehicle was hesitating or would hold without accelerating. The contact stated there was no warning lights illuminated. The contact stated that dealer was aware of failure and diagnosed it as a transmission torque converter failure. The manufacturer was not aware of failure. The failure mileage was unknown.

NHTSA complaint #11746146 — an unverified report by a vehicle owner.

POWER TRAIN

The vehicle experiences a noticeable shaking, shuddering, or vibration during acceleration. The condition is most noticeable when applying throttle and attempting to accelerate from lower speeds. The vibration diminishes or disappears once the vehicle reaches higher speeds. The issue occurs while driving under load and may be accompanied by slight fluctuations in engine RPM. The condition can affect vehicle drivability and driver confidence when accelerating into traffic or merging onto roadways. Known issues with the transmission and torque converter exists with the edge line of cars from Ford.

NHTSA complaint #11745420 — an unverified report by a vehicle owner.

POWER TRAIN

On Wednesday May 13th the car started acting a little jerky whence putting car in reverse like normal. There was a thunk sound. But it still shifted. We then drove the car about 10 miles. Then later in the day attempted to drive home. It’s was over-roving while driving. Acting erratic. We pulled into a tire place to see if something was stuck underneath. The check engine light was on and there was an error message saying broken parking brake? They said to have it towed to a Transmission Specilist. To our horror. They are saying it needs a new transmission! A 4 yr old car? This is not normal. It worked fine until now. It would not move out of second or third gear. It nearly crashed.

NHTSA complaint #11738624 — an unverified report by a vehicle owner.

POWER TRAIN

I am reporting an ongoing and concerning issue with my 2022 Ford Edge. My vehicle has begun hesitating when pressing the accelerator and jerking or skipping, mainly when going from cruising/coasting to accelerating. Some days the issue is worse than others, but it has progressively made the vehicle feel unsafe to drive. At times, it feels as though the vehicle may break down while driving on the interstate in heavy city traffic with my child. After researching this issue, I have found that many other 2022 Ford Edge owners are experiencing the same symptoms, with the torque converter frequently identified as the cause. We had it scanned for codes even though nothing was showing up on the dashboard, and a code of U2107-68 came up, which doesn't make sense. This appears to be a widespread and recurring problem rather than an isolated incident. This behavior is not normal and raises serious concerns regarding drivability, safety, and long-term damage to the transmission. Given how common this issue appears to be among 2022 Ford Edge vehicles, I strongly believe this warrants further investigation and the establishment of a recall. Owners should not be financially responsible for a known and recurring manufacturing defect. I am requesting that Ford address this issue promptly and take responsibility for repairs associated with this problem. My family appreciates your review.

NHTSA complaint #11736811 — an unverified report by a vehicle owner.

POWER TRAIN

The transmission failed, yes it’s available for inspection. The car stopped while I was driving putting my life at risk to get into a crash with other vehicles. Yes it’s been confirmed by an independent auto shop. It has not been inspected by manufacturer, police or insurance. Insurance says it’s not covered so they didn’t give it the time of day to inspect. No warnings that I knew of.

NHTSA complaint #11734689 — an unverified report by a vehicle owner.

POWER TRAIN

100,000 miles in, the torque converter has begun to fail.

NHTSA complaint #11734231 — an unverified report by a vehicle owner.

POWER TRAIN

The transmission on my 2022 Ford Edge is experiencing premature failure at approximately 81,000 miles. The vehicle exhibits repeated harsh jerking during acceleration, most notably at approximately 15–20 mph and occasionally around 40 mph. Additionally, the vehicle has experienced intermittent failure to engage in reverse. When reverse does engage, it sometimes does so with a sudden and forceful jerk. These issues create a safety concern due to unpredictable vehicle behavior, especially in low-speed traffic, parking situations, and when reversing. The hesitation and harsh engagement could increase the risk of a crash or injury. The vehicle now requires a full transmission replacement.

NHTSA complaint #11731903 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2022 Ford Edge. The contact stated that while driving 25 MPH, the accelerator pedal was depressed, and the vehicle shuddered. There was an abnormal thud coming from the engine compartment. There was no warning light illuminated. The contact stated that the RPM was fluctuating and the engine revved while the accelerator pedal was depressed. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that the torque converter and the transmission needed to be replaced. The contact stated that the dealer advised that the failure was a known failure and that there was a Technical Service Bulletin Number: 25-2154 that detailed the repair. The contact was advised by the dealer that a full transmission replacement was denied by the manufacturer, and that only the torque converter was replaced. The vehicle was partially repaired. The contact stated that the vehicle started shuddering and shaking while the accelerator pedal was depressed. The manufacturer was informed of the failure. The failure mileage was approximately 64,500.

NHTSA complaint #11731031 — an unverified report by a vehicle owner.

POWER TRAIN

2022 Ford Edge Gear selector goes in drive and does not move, lamp says shift system malfunction.

NHTSA complaint #11728617 — an unverified report by a vehicle owner.

POWER TRAIN

Vehicle started shuddering. Year is a 2022 so less than 5 years old. My son and I both drive this vehicle and the car starts to slow and jerk making it unsafe to drive. Taken vehicle to many shops who could not find the problem. Finally took it to Ford and they confirmed the torque converter is failing. I bought this vehicle because I thought it would be a safe family vehicle and boy was I wrong. Please make this right. I've done my research and I've seen many complaints about this same exact problem. Noone in this current economy has 11,000 to put into a vehicle I still have 6 years to pay on. This vehicle is new and should not need a new transmission.

NHTSA complaint #11722810 — an unverified report by a vehicle owner.

POWER TRAIN

I was driving to work, was approx 15 miles into trip when the wrench sign came on the dash, within the next 5 to 10 miles the vehicle starting shifting weird, by the next 5 miles as I pulled to stop light the vehicle had hard shifting down and would be hesitant to move when pushing on gas and within the next few miles continued to get worse and started smelling a burnt smell. Pulled into hospital parking lot and had a pwertrain failure on the ford app. Edge Titium 2022 with approx 91000 miles, mostly highway miles, towed to dealership, extended warranty only will cover certain amount of transmission which now leaves me either getting a used with only a 6 month guarantee or paying for a new one. Prior to this there had been no shifting or other indicators that the transmission had any problems.

NHTSA complaint #11714662 — an unverified report by a vehicle owner.

POWER TRAIN

As we were driving the vehicle it started to hesitate then would begin slipping as it shifted to the point it had to be babied as you drove it. Less than 10k miles out of warranty and only three years old. All of the previous awd edge models had a recall by Ford to cover what I learned was a failing torque converter, requiring a full transmission rebuild. This model has yet to be covered even though it is having the exact same problems as previous versions.

NHTSA complaint #11710205 — an unverified report by a vehicle owner.

POWER TRAIN

I was driving down the road in Sioux Falls and went to go on a green light and pushed on accelerator and car hesitated. It finally decided to go and started jerking and going thru all of the gears at once. It did this several times on the way home. There was a lot of traffic out also. The next day I was driving from my house in Harrisburg and it started jerking and deacceralting on its own (with traffic behind me). I got to the stop sign and kept smelling smoke. I shut the car off and restarted it and could only drive 10 miles per hour to get to the shop. This has happened 5 different times. I got to the shop and they said it was my transmission. They stated they hooked it up to computer and threw codes out. 8 days later I took to another shop and they stated the same thing (this shop took my car for test drive and understood what I was talking about). I called Ford about it and they stated they could not help me and hung up. It is a safety issue. I could of been crossing railroad tracks when this happened and a train could of been coming down the tracks.

NHTSA complaint #11710244 — an unverified report by a vehicle owner.

POWER TRAIN

To Whom It May Concern, I am writing to formally report an ongoing and concerning issue with my 2022 Ford Edge. My vehicle has begun hesitating when pressing the accelerator and jerking between 20 mph and 40 mph. Some days the issue is worse than others, but it has progressively made the vehicle feel unreliable and unsafe to drive. At times, it feels as though the vehicle may break down while in motion. After researching this issue, I have found that many other Ford Edge owners are experiencing the same symptoms, with the torque converter frequently identified as the cause. This appears to be a widespread and recurring problem rather than an isolated incident. Additionally, the vehicle will coast between approximately 2,000 and 5,000$. This behavior is not normal and raises serious concerns regarding drivability, safety, and long-term damage to the transmission. Given how common this issue appears to be among Ford Edge vehicles, I strongly believe this warrants further investigation and the establishment of a recall. Owners should not be financially responsible for a known and recurring manufacturing defect. I am requesting that Ford address this issue promptly and take responsibility for repairs associated with this problem. I appreciate your time and look forward to a resolution. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11707958 — an unverified report by a vehicle owner.

POWER TRAIN

The vehicle hesitates, bucks, and surges when accelerating from low speed 0-25 mph up to around 50mph making it difficult and hazardous merging into traffic and other driving situations. The hesitation, bucking, and surging is getting progressively worse and occurs at higher speeds now.

NHTSA complaint #11707819 — an unverified report by a vehicle owner.

POWER TRAIN

Torque converter coming apart inside housing. Metal making its way into the transmission at about 87,000 miles. Dealership inspection was concluded and transmission replacement was recommended. No lights or messages due to problem. This issue results in shuddering and poor shifting along with potential transmission failure while driving, making it extremely unsafe.

NHTSA complaint #11706169 — an unverified report by a vehicle owner.

POWER TRAIN

Driving highway speeds and all of sudden lost power. Light came on and said power train issue. Transmission totally went out?! Parking brake would come on randomly when putting car in park without engaging the parking brake.

NHTSA complaint #11694894 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2022 Ford Edge. The contact stated that upon shifting into park(P), the warning messages "Control System Fault" and "Transmission not in Park" were displayed, and the vehicle started rolling backwards. The vehicle was stopped using the parking brake. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.

NHTSA complaint #11689884 — an unverified report by a vehicle owner.

POWER TRAIN

Transmission surges and shudders in low gears making driving at low speeds unsafe. Often feels like driving over heavily pot-holed roads when roads are fine. Jerking forward and backward while accelerating.

NHTSA complaint #11686832 — an unverified report by a vehicle owner.

POWER TRAIN

Torque converter failure.

NHTSA complaint #11681083 — an unverified report by a vehicle owner.

POWER TRAIN

Vehicle is experiencing sluggish acceleration and stalling when driving under 40 mph. Vehicle has stalled in heavy traffic on occasion. Further investigation with transmission is being conducted soon. No other issues with powertrain to this point, vehicle maintenance has been on or only slightly behind schedule per recommended maintenance schedule. Hundreds of other similar make and model vehicles have reportedly had similar issues.

NHTSA complaint #11680792 — an unverified report by a vehicle owner.

POWER TRAIN

Jerking harshly when shifting. Feels like a strong shudder. Light comes on and off. Also experienced a failure to shift and had to shut the car off. Very rough to drive. Car was purchased new, never been in an accident and less then 3 years old

NHTSA complaint #11678679 — an unverified report by a vehicle owner.

POWER TRAIN

Shuddering starting at 78,000 miles. Needed new torque converter. Common complaint/issue with this model.

NHTSA complaint #11674685 — an unverified report by a vehicle owner.

POWER TRAIN

Transmission. Everyone that owns a 2022 ford edge sel have had to either buy a new transmission or rebuild… out of my 4 vehicles with over 100k miles I have never had transmission issue and now I buy this car and it has transmission issues I’m over it. Ford need to recall their transmission

NHTSA complaint #11674801 — an unverified report by a vehicle owner.

POWER TRAIN

At 67,000 miles the vehicle started lurching forward and then at one point the traction control light came on the dashboard and the vehicle stopped itself while driving, as if the brakes were being applied, but we weren’t applying the brakes. After turning the car off and turning it back on, it drove with hesitation and was slipping between gears. Also, the front collision sensor has been coming on upon startup for quite some time. Took the car to the Ford dealership, and they determined that the torque converter was bad in the transmission and suggested a full transmission replacement. Ford agreed to cover $4000 of the $10,000 replacement. This means I would have to pay $6000 out of pocket to get a new transmission. We previously had a 2020 Ford edge and had the same exact problem but it was covered under the powertrain warranty as it only had 58,000 miles. At that time, we did a transmission rebuild at the dealership and the car never drove the same after that, which is the reason we bought the 2022 Ford edge, Not thinking we’d have the same exact problem with the transmission.

NHTSA complaint #11674428 — an unverified report by a vehicle owner.

POWER TRAIN

The transmission of the vehicle is said to be completely damaged from a torque converter issue.

NHTSA complaint #11672553 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2022 Ford Edge. The contact stated that while driving uphill at approximately 60 MPH, the vehicle failed to upshift and hesitated to maintain automotive power. No warning light was illuminated. The contact pulled over to the shoulder of the road and had the vehicle towed back to the residence. The vehicle was taken to a local dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.

NHTSA complaint #11667407 — an unverified report by a vehicle owner.