FaultScore

1998 Ford Expedition equipment problems

27 of the 1,022 complaints about the 1998 Ford Expedition are about the equipment — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 86,313 miles.

A

27

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

AIR Conditioner 7 25.9%
Radio/Tape Deck/Cd Etc. 6 22.2%
Trailer Hitches 6 22.2%
Carrier/Rack 4 14.8%
Equipment 4 14.8%

Equipment & Accessories across every Ford Expedition year

1997 26 22.4%
1998 27 23.3%
1999 20 17.2%
2000 26 22.4%
2001 17 14.7%

What owners said

Filed with NHTSA, in their own words.

at 133,450 miles Philadelphia, PA

EQUIPMENT

I NOTICED THAT MY TRUCK WAS LEANING TO THE RIGHT SIDE. I TOOK IT IN TO THE DEALERSHIP AND THEY REPLACE A CONNECTOR IN THE LIFT SYSTEM ON APRIL 30,2008. THE LIFT SYSTEM FAILED WHILE DRIVING. 05/06/08. SINCE I PURCHASED MY 98,FORD EXPEDITION BACK IN 2000,THE LIFT SYSTEM HAS BEEN A PROBLEM. IT HAS BEEN REPAIRED SEVERAL TIMES SINCE I 'VE HAD THIS TRUCK. THE TRUCK WAS FLATBED TO THE DEALERSHIP. THE SUSPENSION SYSTEM ON THE TRUCK NEVER CODED UNTIL THE 8TH OF MAY AT THE SHOP. WHEN THE LIFT/SUSPENSION FAILED NO INDICATOR LIGHT NEVER CAME ON. THE REAR STARTED TO DROP AS I WAS DRIVING IT HOME. NOW I HAVE TO PAY TO GET IT CONVERT TO A COIL SYSTEM.

NHTSA complaint #10227234 — an unverified report by a vehicle owner.

Saint Louis Park, MN

EQUIPMENT

98 FORD EXPEDITION...LEFT REAR SPARK PLUG BLEW OUT OF MOTOR.

NHTSA complaint #10121022 — an unverified report by a vehicle owner.

Cumming, GA

TRAILER HITCHES

A LOUD CLANKING NOISE STARTED COMING FROM THE TRAILER HITCH WHILE DRIVING. THE TRAILER HITCH CAME APART, BUT THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. DRIVER WAS ABLE TO DRIVE THE TRUCK HOME, AND WILL CALL THE MANUFACTURER THE NEXT DAY FOR APPOINTMENT.

NHTSA complaint #10115909 — an unverified report by a vehicle owner.

at 86,000 miles Highlands Ranch, CO

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

HEATER COIL WAS REPLACED FIVE TIMES. THE DEALER STATED THAT RADIO WAS MAKING THE PART DEFECTIVE. THE COIL WENT OUT AGAIN, AND THE VEHICLE WAS DOWN. MANUFACTURER STATED NO MORE REPLACEMENTS.

NHTSA complaint #10101971 — an unverified report by a vehicle owner.

at 86,627 miles York, PA

EQUIPMENT

FRONT TORSION BAR SHEARED OFF WHILE PARKED, CAUSING THE RIGHT FRONT TO DIP APROX 6 INCHES.

NHTSA complaint #10062754 — an unverified report by a vehicle owner.

at 40,000 miles Richmond, VA

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

THE RADIO FADES FROM LEFT TO RIGHT AND FRONT TO BACK SLIGHTLY ON ITS OWN. I HAVE HAD THIS IN FOR SERVICE 4 TIMES AND THEY CAN NEVER FIND IT, BUT WHEN I LEAVE MY SELF AND EVERYONE WHO RIDES IN IT CAN HEAR THE PROBLEM. THIS WILL KEEP ME FROM BUYING AGAIN.

NHTSA complaint #10052635 — an unverified report by a vehicle owner.

SAN Francisco, CA

EQUIPMENT

CONSUMER STATED THERE WAS A NOISE COMING FROM THE LEFT FRONT OF VEHICLE, DEALER INSTALLED DUST CAP AND MUD FLAPS, HOWEVER THE DUST CAP AND MUD FLAPS BECAME LOOSE.*JB

NHTSA complaint #566825 — an unverified report by a vehicle owner.

Savannah, GA

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

RADIO REPLACED. CJ

NHTSA complaint #559443 — an unverified report by a vehicle owner.

Sikeston, MO

TRAILER HITCHES

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO NOTIFICATION (00V-073), BOLTS BECAME LOOSE AND PROBLEMS WITH TOWING AS A RESULT OF HITCH FAILURE. *MJS

NHTSA complaint #553050 — an unverified report by a vehicle owner.

Meeker, CO

EQUIPMENT:MECHANICAL:CARRIER/RACK

UNDER CABLE MOUNT FOR THE SPARE TIRE BROKE WHILE DRIVING, CAUSING SPARE TO FALL. DEALER HAS BEEN CONTACTED.

NHTSA complaint #865900 — an unverified report by a vehicle owner.

Bellechasse, LA

TRAILER HITCHES

NHTSA RECALL 00V073000 AND MANUFACTURER'S RECALL 00S05/TRAILER HITCHES AND ATTACHMENTS. NO PARTS WERE AVAILABLE. *AK

NHTSA complaint #862546 — an unverified report by a vehicle owner.

West Wego, LA

TRAILER HITCHES

NHTSA RECALL 00V073000 AND MANUFACTURER'S RECALL 00S05/ TRAILER HITCHES AND ATTACHMENTS. NO PARTS WERE AVAILABLE.

NHTSA complaint #862428 — an unverified report by a vehicle owner.

Potomac, MD

EQUIPMENT:MECHANICAL:CARRIER/RACK

WHILE VEHICLE WAS TRAVELING ON THE STREET AT 25 MPH SPARE TIRE CABLE SNAPPED, CAUSING TIRE TO FALL OFF THE RACK UNDER THE VEHICLE AND ONTO THE STREET. DEALER/MANUFACTURER WERE NOT CONTACTED AT THIS TIME.

NHTSA complaint #861250 — an unverified report by a vehicle owner.

Richardson, TX

TRAILER HITCHES

THE BOLTS HOLDING THE TRAILER HITCH RECEIVER TO THE FRAME CAME LOOSE TO THE POINT THEY ALMOST FELL FROM THEIR HOLES. IF THIS WOULD HAVE HAPPENED WHEN PULLING A TRAILER THERE WOULD HAVE BEEN A DISASTER WITH A LOOSE TRAILER ON THE HIGHWAY. THE DEALER NOR THE FORD CUSTOMER ASSISTANCE CENTER CANNOT TELL ME WHAT THEY BOLTS SHOULD BE TORQUED TO OTHER THAN VERY TIGHT.

NHTSA complaint #711301 — an unverified report by a vehicle owner.

Downey, CA

EQUIPMENT:APPLIANCE:AIR CONDITIONER

A/C COIL BACTERIA GROWTH.YH

NHTSA complaint #609022 — an unverified report by a vehicle owner.

SAN Francisco, CA

EQUIPMENT:APPLIANCE:AIR CONDITIONER

CONSTANTLY BROUGHT TO DEALERSHIP WHO CONTINUALLY SAYS NOTHING IS WRONG WITH VEHICLE. NO SAFETY DEFECT LISTED WITHIN SUMMARY.

NHTSA complaint #720081 — an unverified report by a vehicle owner.

SAN Francisco, CA

EQUIPMENT:APPLIANCE:AIR CONDITIONER

CONSTANTLY BROUGHT TO DEALERSHIP WHO CONTINUALLY SAYS NOTHING IS WRONG WITH VEHICLE. NO SAFETY DEFECT LISTED WITHIN SUMMARY.

NHTSA complaint #720081 — an unverified report by a vehicle owner.

SAN Francisco, CA

EQUIPMENT:APPLIANCE:AIR CONDITIONER

CONSTANTLY BROUGHT TO DEALERSHIP WHO CONTINUALLY SAYS NOTHING IS WRONG WITH VEHICLE. NO SAFETY DEFECT LISTED WITHIN SUMMARY.

NHTSA complaint #720081 — an unverified report by a vehicle owner.

Kamden, SC

EQUIPMENT:MECHANICAL:CARRIER/RACK

WHILE DRIVING AT APPROXIMATELY 55 MPH ON THE FREEWAY ROOF LUGGAGE RACK AND LUGGAGE CAME OFF VEHICLE . DEALER NOTIFIED AND REFUSED TO REPAIR UNLESS COST GOES TO CONSUMER.

NHTSA complaint #851847 — an unverified report by a vehicle owner.

Newhall, CA

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

CD CHANGER FAILED. YH

NHTSA complaint #607410 — an unverified report by a vehicle owner.

Carrington, ND

EQUIPMENT:MECHANICAL:CARRIER/RACK

WHILE THE VEHICLE WAS TRAVELING SPARE TIRE CABLE, LOCATED UNDERNEATH VEHICLE, BROKE, AND ALLOWED THE SPARE TIRE TO FALL ONTO THE STREET. THIS COULD HAVE CAUSED A VEHICLE ACCIDENT. DEALER/MANUFACTURER WERE NOT CONTACTED AT THIS TIME.

NHTSA complaint #847296 — an unverified report by a vehicle owner.

Kinston, NC

TRAILER HITCHES

WHILE DRIVING ABOUT 55 MPH AND TOWING A 10 FOOT TRAILER, FOUR BOLTS ON THE PASSENGER'S SIDE OF THE TRAILER HITCH FELL OUT WHICH MADE THE TRAILER AND THE TRAILER HITCH DROP DOWN TO THE HIGHWAY. ALL FOUR BOLTS ON THE OTHER SIDE OF THE TRAILER HITCH WERE LOOSE. THE PROBLEM WAS REPORTED TO THE DEALERSHIP. THE TRAILER HITCH WAS REPAIRED BY THE DEALER AT THE EXPENSE OF THE OWNER. *AK

NHTSA complaint #845914 — an unverified report by a vehicle owner.

Sunland, CA

EQUIPMENT:APPLIANCE:AIR CONDITIONER

CLIMATE CONTROL CIRCUIT FAILED. YH

NHTSA complaint #608729 — an unverified report by a vehicle owner.

Vista, CA

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

RADIO AND SPEAKERS FAILED. MJS

NHTSA complaint #607818 — an unverified report by a vehicle owner.

Phelan, CA

EQUIPMENT:APPLIANCE:AIR CONDITIONER

THE AIR CONDITIONING COMPRESSOR BROKE. DUE A DEFECTIVE BOLT THE BELT SLIPPED OFF, AND THE CAR STOPPED IN THE MIDDLE OF THE FREEWAY. ALSO, THE ENGINE CHECK LIGHT KEPT COMING ON. UPON NOTIFICATION OF DEALER, THE MECHANIC STATED THAT THE LIGHT WAS ON BECAUSE OF THE BELT SLIPPING OFF. REPAIR WORK WAS DONE. THE BOLTS WERE REPLACED, AND THE LIGHT STILL CAME ON. THE DEALER CANNOT DUPLICATE THE PROBLEM.

NHTSA complaint #824793 — an unverified report by a vehicle owner.

Sweetwater, TN

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

CD PLAYER LOCKED UP.

NHTSA complaint #543677 — an unverified report by a vehicle owner.

Fresno, CA

EQUIPMENT:APPLIANCE:AIR CONDITIONER

SPEED SENSITIVE POWER STEERING: AT THE TIME OF PURCHASE THE VEHICLE PULLED RIGHT. THE VEHICLE ALSO EXHIBITED A PROBLEM I CALL STEERING BURST OR HANG. WHEN TURNING EITHER LEFT OR RIGHT THE POWER ASSIST STEERING WOULD CONTINUE TO APPLY PRESSURE TO THE STEERING WHEEL. THIS CONTINUED PRESSURE COULD ONLY BE STOPED BY JERKING HARD, BACK IN THE OPPOSITE DIRECTION ON THE STEERING WHEEL. ANOTHER ISSUE EXPERIENCED IS WHEN ACCELERATING HARD FROM A STOP OR PASSING ETC. THE VEHICLE MOVES TO THE RIGHT OF THE LANE OF TRAVEL. THIS OCCURS IN A SURPRISINGLY QUICK AND UNUSUAL MANNER AS IF THE VEHICLE WHERE DOG TRACKING TO THE RIGHT.?. THE VEHICLE WAS ALIGNED BY THE DEARLER 4 TIMES IN THE FIRST WEAK OF OWNERSHIP. ALSO THE FRAME AND THE TIRES WERE CHECKED. AFTER THE FORTH ALIGNMENT I NOTICED THE VEHICLE WONDERING LEFT & RIGHT ON THE ROAD. SUSPECTING SOMTHING FISHY, I TOOK THE VEHICLE TO AN INDEPENDENT AUTO SHOP. THE MECHANIC THER POINTED OUT VISUALLY THE CASTER AND CAMBER ADJUSTMENT SLOTS AND HOW THEY WERE MAXED OUT. THE CASTER AND CAMBER HAD BEEN INTENTIONALLY SET TO 3 DEGREES AND 6 DEGREES OUT OF MANUFACTORS SPECIFICATIONS SO AS TO PULL LEFT. LEFT SO AS TO BURY THE PULL RIGHT PROBLEM. THIS STEERING SYSTEM IS EITHER MAL-ENGINEERED, MAL-ASSEMBLED OR HAS DEFECTIVE PARTS. A PROBLEM WHICH THE DEALER NOR MANUFACTURER CAN RESOLVE OR DON'T WANT TO RESOLVE IT. FORD HAD TWO OF THIER REPS LOOK AT THE PROBLEM. BOTH TIMES THEY STATED THE VEHICLE OPERATES AS PER DESIGN. THE LAST TIME THEY (FORD & DEALER) HAD THE VEHICLE THEY DEACTIVATED THE SPEED SENSITVE FEATURE WHICH MAKES THE PROBLEM FEEL LESS APPARENT BUT IS NON THE LESS STILL THERE. THE POWER STEERING IS NOW STIFFER AND TIGHTER I CAN ONLY SURMISE TO FURTHER ATTEMP TO COVER -UP THE PROBLEM. OTHER EXPEDITIONS I TEST DROVE HAD THE SAME PROBLEM. AND ON THE"FORD EXPEDITION ENTHUSIEST" WEB SITE THERE ARE MANY OF THE SAME COMPLAINTS. THE A/C FAILURE WAS CATASTROPHIC THE VEHICLE HAD TO BE TOWED, LATE AT NIGHT I MIGHT ADD. MORE DETAILS PLEASE CALL.

NHTSA complaint #702318 — an unverified report by a vehicle owner.

Other 1998 Ford Expedition problems

← Full 1998 Ford Expedition report