FaultScore

2000 Ford Expedition equipment problems

26 of the 1,136 complaints about the 2000 Ford Expedition are about the equipment — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 83,000 miles.

A

26

Complaints

0

Crashes

1

Fires

0

Injuries

Exactly what failed

Radio/Tape Deck/Cd Etc. 9 34.6%
Equipment 6 23.1%
AIR Conditioner 5 19.2%
Accessory Scissor/Screw/Bottle Jack/Lift 3 11.5%
Carrier/Rack 2 7.7%
Electrical 1 3.8%

Equipment & Accessories across every Ford Expedition year

1997 26 22.4%
1998 27 23.3%
1999 20 17.2%
2000 26 22.4%
2001 17 14.7%

What owners said

Filed with NHTSA, in their own words.

Nebo, NC

EQUIPMENT

5 PEOPLE IN MY VEHICLE DRIVING 55MPH ON I40 AROUND MIDNIGHT WHEN AIR SUSPENSION WENT OUT AND EVERYTHING IN THE DASH WENT CRAZY. THINGS CUTTING OFF AND ON MOVING BACKWARDS AND FORWARDS, WHEN I CUT IT OFF SO TO NOT DRIVE WITH AIR SUSPENSION DOWN IT WOULD NOT RESTART UNLESS YOU STARTED IT IN NEUTRAL BUT THE BATTERY KEPT DYING AND EXPLODED DRIVING TO SHOP,.GOT ANOTHER BATTERY, IT EXPLODED TO. NOTHING ELECTRICAL WORKED. DOOR LOCKS, WINDOWS,SPEEDOMETER, STEREO WOULDN'T COME ON THEN WOULD COME ON BY ITSELF, LIGHTS TO. AIR SUSPENSION WOULD NOT WORK, BEEN IN THE SHOP TWICE. FIRST TIME THEY DIDN'T KNOW WHAT WAS WRONG. THIS TIME THEY KNOW BUT I CAN AFFORD TO FIX IT. THE GEM MODULE AND FUSE BOX IS OVER 600.00 PLUS LABOR! IM DISABLED WITH A FIXED INCOME AND I HAVEN'T DRIVEN ANYWHERE SINCE FEB I CANT GET TO MY DOCTOR, GROCERY STORE, TO GET MEDICINE FOR HEART ATTACK AND OTHER DISABLING ILLNESSES. I CANT AFFORD ANOTHER CAR OR TO FIX MY EXPO. THIS COULD HAVE BEEN DANGEROUS I SURE NEED SOME HELP WITH THIS.ELECTRICAL SYSTEM FAILURE NHTSA PRELIMINARY EVALUATION #PE05033 STATUS:CLOSED DATE OPENED:JUNE 15, 2005 DATE CLOSED: OCTOBER 13, 2005 RECALL: NO RECALL ISSUED COMPONENT(S): ELECTRICAL SYSTEM EQUIPMENT:ELECTRICAL VISIBILITY:WINDSHIELD SUMMARY: ODI HAS RECEIVED 39 REPORTS ALLEGING THAT WATER LEAKS AROUND THE WINDSHIELD CAUSING ELECTRICAL FAILURES, INCLUDING BUT NOT LIMITED TO THE WINDSHIELD WIPERS AND THE HEADLAMPS.FORD REPORTS THAT WATER ENTERING THE VEHICLE CAN WET THE POWER DISTRIBUTION BOX (PDB) AND THE GENERIC ELECTRONIC MODULE (GEM).THESE COMPONENTS CONTROL VARIOUS ELECTRICAL SYSTEMS IN THE VEHICLE.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS, EA05015, TO ALLOW FURTHER INVESTIGATION OF THE ISSUE AND TO ASSESS THE NATURE OF THE POTENTIAL SAFETY CONSEQUENCE.NHTSA: FOR DETAILED INFORMATION & SUPPORTING DOCUMENTS, SEE THE OFFICIAL NHTSA INVESTIGATION#PE05033.

NHTSA complaint #10660302 — an unverified report by a vehicle owner.

Ocean Springs, MS

EQUIPMENT:APPLIANCE:AIR CONDITIONER

TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THAT THE AIR CONDITIONING FAILED. THE CONTACT HAD THE COMPRESSOR AND ALL OF THE AIR CONDITIONING UNIT COMPONENTS REPLACED, BUT TO NO AVAIL. THE MECHANIC THAT PERFORMED THE REPAIRS STATED THAT A RELAY CAUSED THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 196,000.

NHTSA complaint #10510950 — an unverified report by a vehicle owner.

at 88,000 miles Beaverdam, VA

EQUIPMENT

WITH NO WARNING SPARE TIRE CABLE SNAPPED WHILE DRIVING DOWN ROAD CAUSING SPARE TIRE TO FALL OUT AND STRIKE REAR WHEEL OF VEHICLE, THEN FLEW OFF SIDE OF ROAD. DISCUSSION WITH FORD INDICATED THIS IS UNHEARD OF AND THEY WANTED $300+ TO REPAIR. DISCUSSIONS WITH MULTIPLE OTHER SHOPS (NOT FORD) INDICATE THIS DOES HAPPEN WITH THIS TYPE OF SPARE MOUNT. REPAIRS COMPLETED FOR UNDER $150. I AM CONCERNED THAT SPARE CAN COME OUT AND ONCE LOOSE HIT OTHER VEHICLES OR PROPERTY/PERSONS.

NHTSA complaint #10241991 — an unverified report by a vehicle owner.

Woodland Hills, CA

EQUIPMENT

I PURCHASED A 2000 FORD EXPEDITION EDDIE BAUER SUV NEW FROM A LOCAL DEALER IN THE LOS ANGELES AREA. CURRENT MILEAGE IS 127,300. THIS CONCERNS A VERY SERIOUS SAFETY PROBLEM THAT HAS HAPPENED TWICE SINCE WE HAVE OWNED THIS VEHICLE. THIS VEHICLE IS ONLY USED TO COMMUTE TO WORK, NEVER OFF-ROAD OR ABUSED IN ANY MANNER. A FEW MONTHS INTO OUR OWNERSHIP, WE WERE TRAVELING ON THE FREEWAY AND GOING OVER A OVERPASS AT 60 MILES AN HOUR THE SPARE TIRE DROPPED OFF THE SUV AND ROLLED ACROSS FOUR LANES OF TRAFFIC AT NIGHT. LUCKILY, IT DID NOT KILL SOMEONE. THEN ABOUT 8 OR 9 MONTHS AGO IT HAPPENED AGAIN JUST BACKING OUT OF OUR DRIVEWAY. INSPECTING THE PROBLEM IT IS CLEAR THE STEEL CABLE HOIST HOLDING THE TIRE UP UNDER THE REAR IS BREAKING UNDER STRESS. IT IS CLEAR THIS IS A DESIGN DEFECT AND A VERY REAL SAFETY ISSUE. WE HAVE TAKEN IT TO THE LOCAL DEALERSHIP AND I HAVE CALLED THEIR 800 NUMBER. THEY CLAIM THE VEHICLE IS OUTSIDE THE WARRANTY PERIOD. I SAY THIS IS A SAFETY ISSUE THAT FORD SHOULD NOT ONLY FIX BUT SHOULD REDESIGN THE WHOLE MOUNTING SYSTEM TO BETTER SUPPORT THE TIRE. THE TIRE AND RIM SHOULD HAVE A POSITIVE LOCKING DEVICE THAT SECURELY HOLDS THE TIRE IN PLACE SO THE STEEL CABLE HOIST IS USED ONLY TO RAISE AND LOWER THE TIRE WHEN THE VEHICLE IS AT REST. FORD WILL NOT PUT THIS IN WRITING. I HAVE FILED COMPLAINTS ON THIS ISSUE HERE IN CALIFORNIA WITH THE DMV AND OTHER AGENCIES - THEY ARE REFERRING ME TO MEDIATION BOARDS TO SETTLE IT FINANCIALLY. BUT THE FORD FIX OF INSTALLING ANOTHER STEEL CABLE HOIST SYSTEM IS NOT SAFE. I AM CONSIDERING A THIRD PARTY MOUNTING SYSTEM TO THE OUTSIDE OF THE VEHICLE BECAUSE I DO NOT WANT THIS TO HAPPEN AGAIN. PRESENTLY, I AM DRIVING WITHOUT THE SPARE TIRE BECAUSE WE DO NOT WANT ANOTHER FORD FIX AND IT WOULD BE UNSAFE CARRYING IT INSIDE THE VEHICLE. YOU ARE MY LAST CHANCE OF RESOLVING THIS SAFETY ISSUE. MY NEXT STEP WILL BE TO PURSUE THIS COMPLAINT DIRECTLY WITH THE PUBLIC MEDIA. THAT IS HOW SERIOUS I AM TAKING THIS PROBLEM.

NHTSA complaint #10191878 — an unverified report by a vehicle owner.

at 150,000 miles SAN Antionio, TX

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

ELECTRICAL PROBLEMS ON 2000 FORD EXPEDITION. BLINKER LIGHTS INOP. SPEEDOMETER TUNING ON AND OFF, RADIO STATION/CLOCK LIGHTS DON'T WORK. RADIO SOMETIMES WONT WORK. REAR WINDSHIELD WIPERS DON'T WORK.

NHTSA complaint #10182875 — an unverified report by a vehicle owner.

at 83,000 miles Homewood, AL

EQUIPMENT

VEHICLE'S RADIO, HEAT REMAINED ON EVEN WITH KEYS OUT OF THE IGNITION.

NHTSA complaint #10173067 — an unverified report by a vehicle owner.

at 83,000 miles Homewood, AL

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

VEHICLE'S RADIO, HEAT REMAINED ON EVEN WITH KEYS OUT OF THE IGNITION.

NHTSA complaint #10173067 — an unverified report by a vehicle owner.

Lewis Center, OH

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

I RECEIVED INFO FROM NHTSA THAT THERE ARE PERFORMANCE ISSUES REGARDING MY FORD EXPEDITION. THESE INCLUDE THE FAILURE OF REAR WINDSHIELD WIPER TO WORK AND FAILURE OF RADIO LIGHTS.

NHTSA complaint #10141428 — an unverified report by a vehicle owner.

Daphne, AL

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

CONSUMER CONCERNS REGARDING THE JACK EQUIPMENT THAT CAME WITH HER 2000 FORD EXPEDITION.***NO ANSWER REQUIRED***.*MR THE CONSUMER STATED THE JACK DID NOT FULLY LIFT THE TIRE OFF OF THE GROUND. ADDITIONALLY, THE JACK WAS HIGHLY UNSTABLE AND WHEN OTHER VEHICLES PASSED BY THE VEHICLE ROCKED DANGEROUSLY.

NHTSA complaint #10135611 — an unverified report by a vehicle owner.

Daphne, AL

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

2000 FORD EXPEDITION JACK EQUIPMENT CONFORMS TO A SEDAN RATHER THAN A SUV.***NO ANSWER REQUIRED***.*MR WHEN THE JACK WAS FULLY EXTENDED, IT DIDN'T LIFT THE TIRE OFF THE GROUND. THE JACK WAS HIGHLY UNSTABLE AND WHEN VEHICLE DROVE BY, THE VEHICLE ROCKED DANGEROUSLY BECAUSE A WOOD 4 X 4 HAD TO BE USED JUST TO REACH THE POINT WHERE THE SUV COULD EVEN GET OFF THE GROUND.

NHTSA complaint #10132377 — an unverified report by a vehicle owner.

Boyertown, PA

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

DT: CONTACT STATES WHENEVER IT WAS RAINING THE WINDSHIELD WIPERS WOULD NOT WORK, ONLY AFTER THE VEHICLE WAS STOPPED. ALSO, THERE WERE ELECTRICAL ISSUES; THE DOORS WOULD UNLOCK WHILE DRIVING, AND RADIO WENT ON AND OFF. WHILE DRIVING THE CONTACT NOTICED WHILE IT WAS RAINING THE WINDSHIELD WOULD LEAK. THE WINDSHIELD AND PART OF THE ELECTRICAL SYSTEM WERE REPLACED.

NHTSA complaint #10126215 — an unverified report by a vehicle owner.

at 66,000 miles Sullivans Island, SC Fire

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

CONSUME RPARKED THE VEHICLE AN D 10 MINUTES LATER RETURNED TO VEHICLE AND FOUND IT SMOKING. SMOKE COMING FROM PASSENGER SIDE OF ENGINE COMPARTMENT. ON THE WAY IN TO WORK THE RADIO WAS CUTTING IN AND OUT.

NHTSA complaint #10101843 — an unverified report by a vehicle owner.

at 27,074 miles Boca Raton, FL

EQUIPMENT

SPARE TIRE WINCH CABLE SNAPPED CAUSING SPARE TIRE TO DETACH AND BOUNCE AWAY BEHIND THE CAR WHILE DRIVING. NOBODY WAS HURT IN THIS INCIDENT, BUT I BELIEVE THIS IS A MAJOR SAFETY DEFECT.

NHTSA complaint #10054557 — an unverified report by a vehicle owner.

at 87,500 miles Baton Rouge, LA

EQUIPMENT:APPLIANCE:AIR CONDITIONER

PROBLEMS WITH HEADLIGHTS BLOWING OUT, REPLACED BULB, STILL NO HIGH BEAM. LIGHTS COMPLETELY WENT OUT ONE NIGHT. HAD TO HAVE FAMILY MEMBER FOLLOW ME HOME. BATTERY DETACHED TO GET LIGHTS INSIDE OFF. LIGHTS ORIGINALLY WENT OFF WHEN I PLUGGED MY CELL PHONE IN FOR CHARGING; SOMETHING THAT I HAVE ALWAYS DONE IN MY PRIOR VEHICLES. VEHICLE CUTTING OFF, SHOP STATES THAT IT IS DUE TO PROBLEM WITH EMISSION. AC RUNS HOT WHEN VEHICLE KEEP TURNING OFF. VEHICLE ACCELERATION IS BAD. VEHICLE EVEN WHEN RUNNING ON INTERSTATE APPEAR TO BE HAVING DIFFICULTY MAINTAINING SPEED, APPEARS TO BE WANTING TO CUT OFF. VEHICLE CUTS OFF IN MIDDLE OF TRAFFIC FOR NO PARTICULAR REASON. STARTED PUTTING PREMIUM GAS, BUT GAS SMELLS ARE BAD WHEN I RUN VEHICLE IN GARAGE TO WARM UP. SHOP THINKS THAT ONCE CHARGE AC MAY IMPROVE.

NHTSA complaint #10041464 — an unverified report by a vehicle owner.

Phoenix, AZ

EQUIPMENT:MECHANICAL:CARRIER/RACK

WHILE DRIVING, SPARE TIRE LOCKED UNDERNEATH VEHICLE HAD ITS BOLTS SNAP, CAUSING TIRE TO FALL ONTO GROUND.*AK *SLC

NHTSA complaint #8009959 — an unverified report by a vehicle owner.

Dapalos, CA

EQUIPMENT:APPLIANCE:AIR CONDITIONER

CONSUMER STATES THAT WHEN STARTING UP THE VEHICLE THE VEHICLE TENDS TO JUMP FORWARD AND/OR JUMP INTO NEUTRAL WHEN COMPING TO A STOP. ON SEPERATE OCCASIONS THE VEHICLE HAS HIT OTHER VEHICLES AND ALSO HAS HIT PEOPLE WALKING IN FRONT OF THE VEHICLE. NLM DEALER REPLACED TRANSMISSION BUT PROBLEM STILL EXISTS. ON A SEPARATE OCCASION, THE VEHICLE WAS INVOLVED IN AN ACCIDENT, CAUSING THE AIR BAG LIGHT TO COME ON. CONSUMER STATES THERE IS A BAD ODOR COMING FROM THE A/C UNIT. DEALER DRAINED A/C UNIT, BUT PROBLEM STILL EXIST. CONSUMER STATES THAT REAR WINDOW IS LEAKING.

NHTSA complaint #8007837 — an unverified report by a vehicle owner.

Lawrenceville, GA

EQUIPMENT:MECHANICAL:CARRIER/RACK

CABLE HOLDING SPARE UNDER CARRIER TORE ALLOWING TIRE TO HIT MY CAR AND ALMOST HITTING CAR.

NHTSA complaint #757428 — an unverified report by a vehicle owner.

Forest City, AR

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

WHILE DRIVING WINDSHIELD WIPERS AND RADIO STOPPED WORKING. WHEN SHUTTING OFF ENGINE, HEATER BLOWER BLEWOUT COLD AIR FULL BLAST, AND STARTER KEPT CLICKING. VEHICLE TAKEN TO DEALER TWICE, COULD NOT REMEDY PROBLEM. PLEASE ADD FURTHER DETAILS.

NHTSA complaint #8000723 — an unverified report by a vehicle owner.

Helotes, TX

EQUIPMENT:ELECTRICAL

THE SAFTY CAP WOULD NOT STAY ON THE LIGHTER OUTLET. NLM

NHTSA complaint #562998 — an unverified report by a vehicle owner.

Helotes, TX

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

CASSETTE PLAYER MALFUNCTIONED. NLM

NHTSA complaint #562998 — an unverified report by a vehicle owner.

Washington, DC

EQUIPMENT

CUSTOMER STATES PEDAL BUTTON ON LEFT OF STEERING WHEEL IS INSTALLED BACKWARD, DEALER REMOVED AND REINSTALLED CORRECTLY.

NHTSA complaint #894773 — an unverified report by a vehicle owner.

Slidell, LA

EQUIPMENT:APPLIANCE:AIR CONDITIONER

FUEL MILEAGE HAS PLUMETED TO 12MPG AVERAGE FROM 17MPG AFTER REPLACEMENT OF A/C COMPRESSOR AFTER ACCIDENT.

NHTSA complaint #737856 — an unverified report by a vehicle owner.

Abington, MA

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

VEHICLE IS NOT SHIFTING INTO GEARS CORRECTLY. WHEN SHIFTING INTO PARK, RADIO AND INTERIOR LIGHTS COME ON WITHOUT OPERATING THEM. ALSO, WHILE DRIVING RADIO AND INTERIOR LIGHTS CUT OFF WITHOUT OPERATING THEM. CONSUMER HAS CONTACTED DEALER. DEALER UNABLE TO DETERMINE CAUSE OF PROBLEM. *AK *SLC

NHTSA complaint #891023 — an unverified report by a vehicle owner.

Auburn, AL

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

ENGINE ACCELERATES WHEN FIRST STARTED AND WHEN PLACED IN PARK. HEAT/ AIR SYSTEM AND RADIO SHUTS OFF AT THE SAME TIME. PROBLEM REPORTED TO DEALER AND FORD MOTOR COMPANY. DEALER KEPT VEHICLE FOR EIGHT DAYS AND DID NOT FIX PROBLEM.

NHTSA complaint #740057 — an unverified report by a vehicle owner.

Mount Simas, NY

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

WHEN USING JACK TO REMOVE TIRE, JACK GAVE WAY, CAUSING VEHICLE TO FALL DOWN ON ITS AXLE, POTENTIALLY INJURING THE OWNER'S ARM. CONSUMER HAS LINKED THE PROBLEM TO BASE PLATE OF THE LIFT WHICH JACK WAS TOO SMALL TO SUPPORT DUE TO THE WEIGHT OF VEHICLE. *AK

NHTSA complaint #863322 — an unverified report by a vehicle owner.

Gulf Breeze, FL

EQUIPMENT:APPLIANCE:AIR CONDITIONER

THE AIR CONDITIONER SYSTEM'S CONDENSATION POURS DOWN ONTO THE CATALYTIC CONVERTER CAUSING A VERY LOUD CRACKING SOUND. NLM

NHTSA complaint #550755 — an unverified report by a vehicle owner.

Other 2000 Ford Expedition problems

← Full 2000 Ford Expedition report