Owners have filed 1,022 complaints
about the 1998 Ford Expedition with NHTSA between 1998 and 2023.
The largest single group is the suspension.
Across this model's run it ranks 6 of 30 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Ford Expedition. 50 means typical for this
model; 100 means roughly double.
Severity — 87
16.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 7
4% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1998 compares with every other Ford Expedition
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
10.3%
10,000 – 24,999 miles
71.9%
25,000 – 49,999 miles
205.5%
50,000 – 74,999 miles
3710.1%
75,000 – 99,999 miles
8623.5%
100,000 – 149,999 miles
12935.2%
150,000+ miles
8623.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 1998peak 29Jul 2023
NHTSA investigations into the 1998 Ford Expedition
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP05005Opened 22 Sep 2005Closed 4 Jan 2006ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN A...
EA05005Opened 22 Mar 2005Closed 2 Aug 2006ELECTRICAL SYSTEM
ENGINE COMPARTMENT FIRES
EA05-005 IS CLOSED WITH FORD?S ACTIONS IN RECALLS 05V-017, 05V-388, AND 06V-286, RECALLING APPROXIMATELY 6.7 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).THE BRAKE SYSTEMS IN THESE RECALLED VEHICLES GENERATE A VACUUM THAT CAN POTENTIALLY CAUSE THE SCDS TO FAIL AND, IN CERTAIN SWITCH INSTALLATION ORIENTATIONS, CATCH FIRE.FORD IS ALSO INCLUDING THE ENTIRE POPULATION OF 1998 EXPLORERS.FORD HAS INFORMED ODI THAT TESTING TO DETERMINE THE CAUSE OF FAILURES IN THE 1998 EXPLORERS WILL CONTINUE AFTER THIS INVESTIGATION IS CLOSED.ODI BELIEVES THAT THE VEHIC...
PE01022Opened 2 Jul 2001Closed 9 Nov 2001SUSPENSION
FRONT STABILIZER LINK
PE99060Opened 27 Sep 1999Closed 8 Mar 2000EQUIPMENT
FACTORY INSTALLED TOWING HITCH SEPARATIO
THIS INVESTIGATION WAS OPENED ON SEPTEMBER 27, 1999 BASED ON FIVE CONSUMER REPORTS ALLEGING THAT SOME OF THE EIGHT HITCH MOUNTING BOLTS EITHER BECAME LOOSE OR CAME COMPLETELY OUT OF ITS RETAINING PLATE.ONE OF THE COMPLAINTS INDICATED THAT WHILE TOWIG A TRAILER THE HITCH ACTUALLY SEPARATED FROM THE FRAME ON THE PASSENGER'S SIDE OF THE VEHICLE WHEN THE FOUR MOUNTING BOLTS ON THAT SIDE CAME COMPLETELY OUT. THIS ALLOWED THE HITCH AND TRAILER TO CONTACT THE ROAD SURFACE.IN ITS RESPONSE TO THE AGENCY, FORD PROVIDED INFORMATION REGARDING NINE ADDITIONAL REPORTS OF LOOSE OR MISSING BOLTS, TWO OF THOSE...
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
06E067000
EXTERIOR LIGHTING:HEADLIGHTS
CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 331-1129L-ASN AND 331-1129R-ASN, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
06E060000
EXTERIOR LIGHTING
CERTAIN AAI MOTORSPORTS COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LIST PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH
05V388000
VEHICLE SPEED CONTROL
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT, SMOKE, OR BURN.
Risk: A FIRE AT THE SWITCH COULD OCCUR.
00V168000
EXTERIOR LIGHTING
VEHICLE DESCRIPTION: MINI VANS, LIGHT PICKUP TRUCKS, AND SPORT UTILITY VEHICLES. OFF LEASE CANADIAN VEHICLES EQUIPPED WITH DAYTIME RUNNING LIGHTS WHICH MEET CANADIAN REQUIREMENTS AND NOT THE PHOTOMETRIC REQUIREMENTS OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." ACCORDING TO FORD, THE VEHICLES WERE IMPORTED INTO THE U.S. ERRONEOUSLY.
Risk: THE LIGHT GIVEN OFF FROM THE DAYTIME RUNNING LIGHTS IS BRIGHTER THAN ALLOWED BY U.S. STANDARDS.
00V073000
TRAILER HITCHES
VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES. THE TRAILER HITCH ASSEMBLY TO THE FRAME ATTACHING BOLTS COULD LOSE THE CLAMP LOAD.
Risk: THE TRAILER HITCH COULD THEN SEPARATE FROM THE VEHICLE.
98V095000
WHEELS:LUGS/NUTS/BOLTS/STUDS
VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES AND LIGHT DUTY PICKUP TRUCKS. THE LUG NUTS ON THESE VEHICLES MAY NOT CREATE SUFFICIENT CLAMP LOAD ALLOWING WHEEL MOVEMENT IN RELATION TO THE HUB/ROTOR MOUNTING SURFACE.
Risk: THIS CAN RESULT IN THE LOOSENING OF LUG NUTS, STUD FATIGUE FAILURE, AND THE POTENTIAL FOR A WHEEL SEPARATION FROM THE VEHICLE, INCREASING THE RISK OF A VEHICLE CRASH.
97V171000
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS AND MULTI-PURPOSE PASSENGER VEHICLES. IF THE AUTOMATIC TRANSMISSION SHIFT CABLE ASSEMBLY WAS NOT FULLY ATTACHED TO THE STEERING COLUMN BRACKET, THE SHIFT CABLE ASSEMBLY CAN COME OUT OF THE BRACKET. THE VEHICLE OPERATOR WOULD THEN NOT BE ABLE TO SHIFT THE TRANSMISSION FROM ONE OF THE DRIVE GEAR POSITIONS INTO THE PARK POSITION EVEN THOUGH THE GEAR SHIFT SELECTOR WOULD INDICATE "PARK."
Risk: THE CONDITION WOULD NOT ALLOW A DISENGAGEMENT OF THE TRANSMISSION FROM THE PARK POSITION OR AFFECT PROPER NEUTRAL START SWITCH OPERATION. UNINTENDED VEHICLE MOVEMENT COULD OCCUR IF THE PARKING BRAKE WAS NOT SET.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2005028304,417 units in Canada
Electrical
On certain vehicles, the speed control deactivation switch may overheat, smoke, or burn, potentially resulting in an underhood fire. The condition may occur either when the vehicle is parked or when it is in operation. Correction: Initially as an interim repair, owners will be instructed to return their vehicles to their dealers to have the speed control deactivation switch disconnected. As soon as replacement parts are available, owners will be instructed to return to the dealers for installation of a new switch or fused wiring harness.
Recall 2004164305,024 units in Canada
Steering
On certain vehicles, Ford has issued a scheduled maintenance guide update which specifies that every 20 000 kms, the steering linkage, which includes tie-rod ends, should be inspected. The vehicle owner is asked to place the tie-rod end inspection procedure supplied with this maintenance guide update in the vehicle's glove box for reference and safekeeping. The vehicle owner is to provide the inspection procedure to their repair facility to help properly identify worn tie-rod ends. Performing the vehicle scheduled maintenance, including maintenance inspections, is the responsibility of the vehicle owner. Failure to replace worn tie-rod ends may eventually result in a tie-rod end separation that could adversely affect steering control. If the inspection reveals that a tie-rod end is worn and must be replaced, the repair will be at the owner's expense unless the vehicle is still covered by the basic vehicle warranty, or has an extended service plan coverage that includes these components.
Recall 200007923,801 units in Canada
Structure
On certain vehicles, the trailer hitch assembly attachment bolts may lose clamp load. If the operator does not notice the condition due to rattle or other looseness of the trailer hitch assembly, there is a potential for the trailer hitch to separate from the vehicle. Correction: Trailer hitch mounting bolts and nut plates will be replaced with higher strength mounting bolts and nut plates installed at a higher torque and including an adhesive patch.
Recall 1998095141,580 units in Canada
Suspension
ON CERTAIN VEHICLES, THE LUG NUTS ON THESE VEHICLES MAY NOT CREATE SUFFICIENT CLAMP LOAD ALLOWING WHEEL MOVEMENT IN RELATION TO THE HUB/ROTOR MOUNTING SURFACE. THIS COULD RESULT IN LOOSENING OF THE LUG NUTS, STUD FATIGUE FAILURE, AND THE POTENTIAL FOR A WHEEL TO SEPARATE FROM THE VEHICLE. CORRECTION: WHEEL STUDS WILL BE INSPECTED AND WHEEL LUG NUTS WILL BE REPLACED WITH REVISED VERSIONS.
Recall 199718072,763 units in Canada
Structure
ON CERTAIN VEHICLES, THE AUTOMATIC SHIFT CABLE ASSEMBLY MAY NOT BE PROPERLY SEATED AND COULD SEPARATE FROM THE STEERING COLUMN BRACKET. SHOULD THIS OCCUR, THE OPERATOR WOULD NOT BE ABLE TO SHIFT THE TRANSMISSION FROM ONE OF THE DRIVE GEAR POSITION INTO THE PARK POSITION EVEN THOUGH THE GEAR SELECTOR WOULD INDICATE "PARK". THIS COULD RESULT IN UNINTENDED VEHICLE MOVEMENT IF THE PARKING BRAKE IS NOT SET. CORRECTION: SHIFT CONTROL CABLE WILL BE PROPERLY ATTACHED TO THE STEERING COLUMN BRACKET AND A TIE STRAP WILL BE ADDED TO THAT CONNECTION AS A REDUNDANT MEASURE TO SECURE THE ATTACHMENT.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 100,000 milesSeattle, WACrash
VEHICLE SPEED CONTROL
HE BRAKE PEDAL IS LOATED TOO CLOSE TO THE ACCELERATOR AND WHEN DEPRESSED GOES DOWN BELOW THE ACCELERATOR SO WHEN THE EXTREME RIGHT SIDE OF THE BRAKE IS DEPRESSED BY A BRUAD SHOE THE ACCELERATOR IS ALSO DEPRESSED CAUSING THE CAR TO ACCELERATE RATHER THAN BRAKING. THIS CAN AND DID RESULT IN AN ACCIDENT IN WHICH I REAR ENDED THE CAR STOPPED IN FRONT OF ME. THIS OCCURRED ON A CITY STREET WHEN I WAS MOVING IN TRAFFIC BELOW THE POSTED 30MPH LIMIT.
NHTSA complaint #10910620 — an unverified report by a vehicle owner.
at 100,000 milesSeattle, WACrash
SERVICE BRAKES
HE BRAKE PEDAL IS LOATED TOO CLOSE TO THE ACCELERATOR AND WHEN DEPRESSED GOES DOWN BELOW THE ACCELERATOR SO WHEN THE EXTREME RIGHT SIDE OF THE BRAKE IS DEPRESSED BY A BRUAD SHOE THE ACCELERATOR IS ALSO DEPRESSED CAUSING THE CAR TO ACCELERATE RATHER THAN BRAKING. THIS CAN AND DID RESULT IN AN ACCIDENT IN WHICH I REAR ENDED THE CAR STOPPED IN FRONT OF ME. THIS OCCURRED ON A CITY STREET WHEN I WAS MOVING IN TRAFFIC BELOW THE POSTED 30MPH LIMIT.
NHTSA complaint #10910620 — an unverified report by a vehicle owner.
at 198,000 milesBranson, MOCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 1998 FORD EXPEDITION. WHILE DRIVING 55 MPH IN INCLEMENT WEATHER, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER MULTIPLE TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD, SHOULDER, AND HIP INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE AND WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 198,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10850051 — an unverified report by a vehicle owner.
at 160,000 milesStockton, CAFire
ENGINE
TL* THE CONTACT OWNED A 1998 FORD EXPEDITION. WHILE THE VEHICLE WAS PARKED, THE ENGINE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. A POLICE REPORT WAS NOT FILED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #10717145 — an unverified report by a vehicle owner.
at 130,000 milesBelmont, CACrash1 injured
VEHICLE SPEED CONTROL
MY HUSBAND WAS PARKED IN OUR DRIVEWAY. HE SWITCHED THE TRUCK FROM PARK TO REVERSE AS HE DOES TO SLOWLY BACK UP, WITHOUT ACCELERATING, THE TRUCK ACCELERATED AT FULL FORCE IN REVERSE AND HE WENT CLEAR THROUGH OUR GARAGE DOOR WHICH BENT, CRUSHED AND DE-HINGED, THE GARAGE DOOR WAS THEN PUSHED BACK INTO HIS MOTORCYCLES AND INTO THE FRAMING OF THE HOUSE CAUSING MASS DESTRUCTION. THE CAR WOULD NOT STOP, THE GEAR WOULD NOT SWITCH INTO PARK AND THE BREAKS WOULD NOT WORK. THE VEHICLE COULD NOT BE STOPPED FROM ACCELERATING AT TOP SPEED IN REVERSE INTO MY HOME. THERE IS BURN OUT MARKS IN MY GARAGE FROM WHERE THE WHEELS WERE SPINNING FULL SPEED, THERE IS A TAILPIPE BURN MARK WHERE THE TRUCK WAS LAUNCHED INTO THE GARAGE DOOR. THE VEHICLE CLEARLY FAILED MECHANICALLY AND IN THE PROCESS OF THAT THERE IS MASS DESTRUCTION TO MY HOME, OUR VEHICLE, OUR BIKES AND A TON OF STUFF IN THE GARAGE. THANK GOD MY HUSBANDS INJURIES DID NOT RESULT IN DEATH AND THANK GOD MY CHILDREN WERE NOT IN THE GARAGE AS THEY USUALLY ARE WHEN WE ARE OUTSIDE. THERE IS NO WAY MY LITTLE 3 YEAR OLD WOULD HAVE SURVIVED THIS. I FEEL VERY UNSAFE AND WILL NEVER DRIVE THIS CAR AGAIN.
NHTSA complaint #10711796 — an unverified report by a vehicle owner.
at 158,000 milesMissoula, MTCrash1 injured
POWER TRAIN
I STOPPED THE VEHICLE AT MY GARAGE AND PLACED IT IN PARK SO I COULD UNLOAD GROCERIES. I LEFT THE CAR IGNITION ON AND EXITED THE VEHICLE TO PUT THE GROCERIES IN THE GARAGE. I UNLOADED ONE BAG AND RETURNED TO THE VEHICLE FOR THE SECOND BAG AND AS I WALKED UP TO IT, THE VEHICLE STARTED MOVING BACKWARDS SLOWLY I PANICKED. I ATTEMPTED TO GET INTO THE AUTO TO APPLY THE BRAKE, THE VEHICLE THEN STARTED MOVING QUICKER BEFORE I WAS SECURELY IN IT. AS THE AUTO INCREASED SPEED I LOST MY FOOTING AND FELL OUT AND WAS RUN OVER BY THE EXPEDITION, AND NEIGHBORS CALLED THE AMBULANCE AND I WAS TAKEN TO THE HOSPITAL AND TREATED BY THE TRAUMA TEAM IN THE EMERGENCY ROOM AND ADMITTED FOR MY INJURIES A RIGHT BROKEN ANKLE, 9 BROKEN RIBS, AND A BROKEN WRIST.
NHTSA complaint #10651886 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
West Jordan, UT
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Bought replacement brake pads from RockAuto 07/08/2023 9:06PM order 244457897 that are supposed to be Bosch BSH BC702 ceramic. What arrived is unbranded, unnumbered tag torn off the box with no identifiers at all. All brake pads used should have numbers to identify street legal for use but these have NOTHING on them, the box, anything. Unsafe if cannot identify use. RockAuto wants me to pay for return for their mistake, but bigger problem is that unknown pads are being sent out by RockAuto. I still have unopened set if interested.
NHTSA complaint #11533688 — an unverified report by a vehicle owner.
Granada Hills, CA
EXTERIOR LIGHTING
PARKING ON THE STREET IN IS GONE
NHTSA complaint #11300577 — an unverified report by a vehicle owner.
Granada Hills, CA
SUSPENSION
PARKING ON THE STREET IN IS GONE
NHTSA complaint #11300577 — an unverified report by a vehicle owner.
Granada Hills, CA
ELECTRICAL SYSTEM
PARKING ON THE STREET IN IS GONE
NHTSA complaint #11300577 — an unverified report by a vehicle owner.
Fairway, KS
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE ACCELERATED AND SURGED AT A HIGH RATE OF SPEED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11209744 — an unverified report by a vehicle owner.
at 98,710 milesSAN Leandro, CA
ELECTRICAL SYSTEM
TAKATA RECALL: THE SPARK PLUGS HAVE BLOWN OUT OF THE ENGINE BLOCK. THEY HAVE BEEN REPAIRED 3 TIMES. EACH TIME, IT SMELLS OF AN ELECTRICAL LINE IS BURNING, THE INSTRUMENT CLUSTER GOES ERRATIC AND THEY ZEROS OUT AND DOESN'T MOVE. THIS HAS HAPPENED WHILE DRIVING ON CITY AND HIGHWAYS.
NHTSA complaint #11206618 — an unverified report by a vehicle owner.
at 98,710 milesSAN Leandro, CA
ENGINE
TAKATA RECALL: THE SPARK PLUGS HAVE BLOWN OUT OF THE ENGINE BLOCK. THEY HAVE BEEN REPAIRED 3 TIMES. EACH TIME, IT SMELLS OF AN ELECTRICAL LINE IS BURNING, THE INSTRUMENT CLUSTER GOES ERRATIC AND THEY ZEROS OUT AND DOESN'T MOVE. THIS HAS HAPPENED WHILE DRIVING ON CITY AND HIGHWAYS.
NHTSA complaint #11206618 — an unverified report by a vehicle owner.
at 200,000 milesClayton, NJ
ENGINE
5.4L GAS ENGINE. SPARK PLUGS HAVE BLOWN OUT OF 2 DIFFERENT CYLINDERS IN 2 MONTHS. I HAVE FOUND ONLY THAT THIS IS A KNOWN ISSUE FOR SEVERAL MODELS WITH THIS ENGINE INCLUDING THE F-150. FORD HAD DONE NOTHING TO ADDRESS THIS FAULTY ENGINE DESIGN. BOTH TIMES MY PLUGS BLEW OUT I WAS ACCELERATING FROM A STOP WHILE TURNING LEFT.
NHTSA complaint #11163573 — an unverified report by a vehicle owner.
at 246,233 milesAnita, IA
TIRES
TL* THE CONTACT OWNS A 1998 FORD EXPEDITION EQUIPPED WITH GOODYEAR WRANGLER TRAILMARK TIRES, SIZE: P265/65/R18 (NA). THE CONTACT PURCHASED THE BRAND NEW TIRES FROM WALMART. WHILE DRIVING 35 MPH ON THE HIGHWAY, THE REAR DRIVER'S SIDE WHEEL DETACHED FROM THE VEHICLE. A POLICE REPORT WAS FILED THAT STATED THAT THE LUG NUTS WERE COMPLETELY GONE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. WALMART FILED A CLAIM WITH THEIR INSURANCE COMPANY, WHICH STATED THAT WALMART FOLLOWED PROCEDURES WHEN THEY INSTALLED THE TIRES AND WERE NOT LIABLE. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT SPOKE WITH HER STATE'S ATTORNEY GENERAL'S OFFICE. THE TIRE FAILURE MILEAGE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 246,233.
NHTSA complaint #11129172 — an unverified report by a vehicle owner.
at 246,233 milesAnita, IA
WHEELS:LUGS/NUTS/BOLTS/STUDS
TL* THE CONTACT OWNS A 1998 FORD EXPEDITION EQUIPPED WITH GOODYEAR WRANGLER TRAILMARK TIRES, SIZE: P265/65/R18 (NA). THE CONTACT PURCHASED THE BRAND NEW TIRES FROM WALMART. WHILE DRIVING 35 MPH ON THE HIGHWAY, THE REAR DRIVER'S SIDE WHEEL DETACHED FROM THE VEHICLE. A POLICE REPORT WAS FILED THAT STATED THAT THE LUG NUTS WERE COMPLETELY GONE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. WALMART FILED A CLAIM WITH THEIR INSURANCE COMPANY, WHICH STATED THAT WALMART FOLLOWED PROCEDURES WHEN THEY INSTALLED THE TIRES AND WERE NOT LIABLE. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT SPOKE WITH HER STATE'S ATTORNEY GENERAL'S OFFICE. THE TIRE FAILURE MILEAGE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 246,233.
NHTSA complaint #11129172 — an unverified report by a vehicle owner.
at 220,447 milesWashington, DC
ELECTRICAL SYSTEM
TAKATA RECALL MY TRUCK HAS A BURNING SPELL AND WAS SOME SMOKE IT WAS PARK I WAS ABOUT TO PULL OFF ON MY STREET WHERE I LIVE
NHTSA complaint #11075758 — an unverified report by a vehicle owner.
at 165,000 milesWashoe Valley, NV
SUSPENSION
WHEN WE BOUGHT THE VEHICLE IT HAD 22 INCH CHROME WHEELS AND TIRES. IT ALSO WANDERED ALL OVER THE ROAD. WE BOUGHT NEW STOCK SIZED RIMS AND NEW STOCK SIZED TIRES. IT STILL WANDERS ALL OVER THE ROAD. WE HAD IT ALIGNED. IT STILL WANDERS ALL OVER THE ROAD. GOOGLE SHOWS MANY, MANY COMPLAINTS REGARDING THESE VEHICLES' SUSPENSION, BLAMING RUSTING REAR LOWER TRAILING ARMS AND IN ONE CASE A LEFT STABILIZER LINK BROKE. I HAVE NOT CRAWLED UNDER THE CAR AS IT IS MY SISTER'S AND SHE LIVES A WAYS AWAY, BUT SHE WANTS TO SELL IT AND IS WORRIED IF IT IS SOMETHING MAJOR SOMEONE MAY GET HURT. WE CAN BE DRIVING STRAIGHT DOWN THE ROAD FROM 25MPH TO 60MPH AND THE VEHICLE JUST SORT OF FEELS LIKE THE BACK END IS NOT IN LINE WITH THE FRONT OR SOMETHING AND IT JUST TRIES TO CHANGE LANES ON ITS OWN.
NHTSA complaint #11023952 — an unverified report by a vehicle owner.
at 209,000 milesKing, NC
ELECTRICAL SYSTEM
THE SPARK PLUG BLEW OUT FOR THE SECOND TIME IN2 MONTHS. IT SOUNDED LIKE THE MOTOR WAS KNOCKING . FORD ONLY PUT 3 THREADS IN THE CYLINDER HEAD TO HOLD THE SPARK PLUG BUT THE SPARK PLUGS HAVE 10 THREADS. I CALLED FORD AND THEY ACTED LIKE THEY NEVER HEARD OF THIS BEFORE. THERE ARE FORUMS GOING BACK TO 2002 THAT I WAS READING YESTERDAY ABOUT THIS ISSUE SO CLEARLY THEY WERE LYING. OWNERS REPORT ENGINE FIRES WHEN THE PLUG BLOWS OUT. MY VEHICLE DIDN'T CATCH FIRE .THEY REFUSE TO FIX THIS DEFECT AND DENY ITS THEIR FAULT.
NHTSA complaint #10971476 — an unverified report by a vehicle owner.
Nixon, NV
UNKNOWN OR OTHER
(TAKATA RECALL) I HAVE PURCHASED MY TRUCK FROM A LEGAL CAR DEALERSHIP IN RENO NV HAD 135000 MILES WEN BOUGHT IVE HAD TO REPLACE FUEL PUMP HAD TO BUY DIFFERENT RIMS/TIRES DUE TO WEAR OF STOCK RIMS .. EXHAUST PROBLEMS REPLACED FUEL INJECTOR. . WEAR OF THING CAUSING WATER DAMAGE WHEN RAINING OUTSIDE. SPARK PLUG EJECTED FROM ENGINE WAS IN MOTION 45 MPH STATIONARY MOVING PROBLEMS ALSO N WEN TURNING.
NHTSA complaint #10949552 — an unverified report by a vehicle owner.
Nixon, NV
ELECTRICAL SYSTEM
(TAKATA RECALL) I HAVE PURCHASED MY TRUCK FROM A LEGAL CAR DEALERSHIP IN RENO NV HAD 135000 MILES WEN BOUGHT IVE HAD TO REPLACE FUEL PUMP HAD TO BUY DIFFERENT RIMS/TIRES DUE TO WEAR OF STOCK RIMS .. EXHAUST PROBLEMS REPLACED FUEL INJECTOR. . WEAR OF THING CAUSING WATER DAMAGE WHEN RAINING OUTSIDE. SPARK PLUG EJECTED FROM ENGINE WAS IN MOTION 45 MPH STATIONARY MOVING PROBLEMS ALSO N WEN TURNING.
NHTSA complaint #10949552 — an unverified report by a vehicle owner.
Nixon, NV
ENGINE
(TAKATA RECALL) I HAVE PURCHASED MY TRUCK FROM A LEGAL CAR DEALERSHIP IN RENO NV HAD 135000 MILES WEN BOUGHT IVE HAD TO REPLACE FUEL PUMP HAD TO BUY DIFFERENT RIMS/TIRES DUE TO WEAR OF STOCK RIMS .. EXHAUST PROBLEMS REPLACED FUEL INJECTOR. . WEAR OF THING CAUSING WATER DAMAGE WHEN RAINING OUTSIDE. SPARK PLUG EJECTED FROM ENGINE WAS IN MOTION 45 MPH STATIONARY MOVING PROBLEMS ALSO N WEN TURNING.
NHTSA complaint #10949552 — an unverified report by a vehicle owner.
Luttrell, TN
SUSPENSION
I GOT IN MY 1997 EXPEDITION AND THE BRAKE WENT TO THE FLOOR WHEN HAVING THE BACK BRAKES INSTALLED THE MECHANICS NOTICED THE LOWER ON TROLL ARM WAS RUSTED OUT. HE THE LOOKED AT MY 1998 AND IT IS THE SAME WAY. HE SAID I CANNOT DRIVE THEM LIKE THIS. I DRIVE ON THE INTERSTATE DAILY.
NHTSA complaint #10925686 — an unverified report by a vehicle owner.
at 180,000 milesSelah, WA
ENGINE
I HAVE A FORD 1998 EXPEDITION, EDDIE BAUER EDITION. IT HAS A 5.4 LITER ENGINE WITH ALUMINUM HEADS. THREE TIMES I'VE HAD A HELICOIL BLOWN OUT LEAVING ME STRANDED. NOW A SPARK PLUG HAS BLOWN OUT BREAKING TWO COILS. FORD HAS MADE THIS VEHICLE FOR YEARS WITH THIS ENGINE. ALL WITH THE SAME PROBLEMS OF COMPONENTS BLOWING OUT OF THE ENGINE. I FEEL IT IS FORD'S RESPONSIBILITY TO START A RECALL AND FIX THIS DEFECT.
NHTSA complaint #10915249 — an unverified report by a vehicle owner.
at 100,000 milesSeattle, WACrash
VEHICLE SPEED CONTROL
HE BRAKE PEDAL IS LOATED TOO CLOSE TO THE ACCELERATOR AND WHEN DEPRESSED GOES DOWN BELOW THE ACCELERATOR SO WHEN THE EXTREME RIGHT SIDE OF THE BRAKE IS DEPRESSED BY A BRUAD SHOE THE ACCELERATOR IS ALSO DEPRESSED CAUSING THE CAR TO ACCELERATE RATHER THAN BRAKING. THIS CAN AND DID RESULT IN AN ACCIDENT IN WHICH I REAR ENDED THE CAR STOPPED IN FRONT OF ME. THIS OCCURRED ON A CITY STREET WHEN I WAS MOVING IN TRAFFIC BELOW THE POSTED 30MPH LIMIT.
NHTSA complaint #10910620 — an unverified report by a vehicle owner.
at 100,000 milesSeattle, WACrash
SERVICE BRAKES
HE BRAKE PEDAL IS LOATED TOO CLOSE TO THE ACCELERATOR AND WHEN DEPRESSED GOES DOWN BELOW THE ACCELERATOR SO WHEN THE EXTREME RIGHT SIDE OF THE BRAKE IS DEPRESSED BY A BRUAD SHOE THE ACCELERATOR IS ALSO DEPRESSED CAUSING THE CAR TO ACCELERATE RATHER THAN BRAKING. THIS CAN AND DID RESULT IN AN ACCIDENT IN WHICH I REAR ENDED THE CAR STOPPED IN FRONT OF ME. THIS OCCURRED ON A CITY STREET WHEN I WAS MOVING IN TRAFFIC BELOW THE POSTED 30MPH LIMIT.
NHTSA complaint #10910620 — an unverified report by a vehicle owner.
at 13,600 milesApsley, AA
ENGINE
#2 SPARK PLUG BLEW OUT OF 5.4L 2 V V8. WAS ON HIGHWAY AT TIME. HAD TO IMMEDIATELY PULL OVER AND DISCONNECT FUEL AND SPARK FOR THAT CYLINDER. WAS OVER 100KM FROM HOME, COULDNT AFFORD TO TOW VEICLE SO I HAD TO DRIVE IT THE REMAINDER OF THE DISTANCE HOME. INSPECTED TODAY, THERE IS NO THREADS LEFT. NOW NEED TO DRILL AND TAP HEAD, INSTALL HELICOIL/TIMESERT AND HOPE FOR THE BEST.
NHTSA complaint #10896138 — an unverified report by a vehicle owner.
at 199,000 milesCincinnati, OH
SERVICE BRAKES
WHILE DRIVING DOWN THE ROAD AT APPROX 35 MPH, THE VEHICLE IN FRONT OF ME STOPPED HARD. I IMMEDIATELY STEPPED HARD ON MY BRAKES. THE BRAKES INITIALLY APPLIED AND THEN FAILED. I SWERVED INTO A PARKING LOT AND APPLIED MY BRAKES AGAIN WITH NO SUCCESS. MY BRAKE PEDAL WENT TO THE FLOOR. I THEN PUT THE GEAR SELECTOR IN PARK WHILE MOVING AT A FAIRLY HIGH RATE OF SPEED IN ORDER TO STOP. THE VEHICLE GROUND TO A HALT. THE VEHICLE WAS TOWED TO A REPAIR FACILITY AND I WAS NOTIFIED THAT THE BRAKE LINE WAS RUSTED AND DUE TO THE PRESSURE OF ATTEMPTING TO STOP HARD, THE LINE RUPTURED AND THE ENTIRE BRAKING SYSTEM FAILED.
NHTSA complaint #10865581 — an unverified report by a vehicle owner.
at 203,538 milesColorado Springs, MI
ELECTRICAL SYSTEM
WENT TO STORE, CAME OUT BATTERY DEAD, CAR WOULDN'T START. HAD NOT LEFT LIGHTS OR ANY ACCESSORIES ON. GOT A JUMP, DROVE TO AUTO PARTS STORE. THEY CHECKED ALTERNATOR AND BATTERY AND SAID BATTERY DEAD, NEEDED AN OVERNIGHT CHARGE. LET THEM CHARGE BATTERY, PUT BACK IN CAR, HORN STARTED BLOWING AND WOULD NOT STOP DESPITE MY USING BOTH THE KEY AND KEY FOB. HORN BLEW FOR 5 HOURS BEFORE I FOUND OUT HOW TO DISCONNECT FROM GOOGLE. GOT HORN TO STOP, AND CAR WOULDN'T START. FORD DEALER SAID ANTI-THEFT SYSTEM HAD TO BE REPROGRAMMED AT COST OF $250 PLUS TOW TO DEALER. I NEVER ARMED THE SYSTEM AND IT SHOULD NOT HAVE SHUT MY TRUCK DOWN AND PREVENTED ME FROM DRIVING IT. I DON'T HAVE $250 AND THEN I FOUND OUT THE REPAIR IS ONLY $100 AT MOST. BUT THIS ACCORDING TO MY DEALER HAPPENS TO ANY FORD ANYTIME THE BATTERY GOES DEAD AND IS REPLACED, ANTI-THEFT SYSTEM IS MAKING PEOPLE PAY $250 TO FORD TO REPROGRAM WHAT SHOULD NOT HAVE TO BE REPROGRAMMED. PLEASE HELP ME. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10852469 — an unverified report by a vehicle owner.
at 203,538 milesColorado Springs, MI
ENGINE
WENT TO STORE, CAME OUT BATTERY DEAD, CAR WOULDN'T START. HAD NOT LEFT LIGHTS OR ANY ACCESSORIES ON. GOT A JUMP, DROVE TO AUTO PARTS STORE. THEY CHECKED ALTERNATOR AND BATTERY AND SAID BATTERY DEAD, NEEDED AN OVERNIGHT CHARGE. LET THEM CHARGE BATTERY, PUT BACK IN CAR, HORN STARTED BLOWING AND WOULD NOT STOP DESPITE MY USING BOTH THE KEY AND KEY FOB. HORN BLEW FOR 5 HOURS BEFORE I FOUND OUT HOW TO DISCONNECT FROM GOOGLE. GOT HORN TO STOP, AND CAR WOULDN'T START. FORD DEALER SAID ANTI-THEFT SYSTEM HAD TO BE REPROGRAMMED AT COST OF $250 PLUS TOW TO DEALER. I NEVER ARMED THE SYSTEM AND IT SHOULD NOT HAVE SHUT MY TRUCK DOWN AND PREVENTED ME FROM DRIVING IT. I DON'T HAVE $250 AND THEN I FOUND OUT THE REPAIR IS ONLY $100 AT MOST. BUT THIS ACCORDING TO MY DEALER HAPPENS TO ANY FORD ANYTIME THE BATTERY GOES DEAD AND IS REPLACED, ANTI-THEFT SYSTEM IS MAKING PEOPLE PAY $250 TO FORD TO REPROGRAM WHAT SHOULD NOT HAVE TO BE REPROGRAMMED. PLEASE HELP ME. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10852469 — an unverified report by a vehicle owner.
at 198,000 milesBranson, MOCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 1998 FORD EXPEDITION. WHILE DRIVING 55 MPH IN INCLEMENT WEATHER, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER MULTIPLE TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD, SHOULDER, AND HIP INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE AND WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 198,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10850051 — an unverified report by a vehicle owner.