2000 Ford Expedition acceleration problems

VEHICLE SPEED CONTROL

On XXX my 2000 Ford Expedition caught on fire at around 2am. It had not been driven or turned on since XXX, and was sitting parked that whole time. It was parked in the parking lot of my apartment building, right outside of my unit. I was woken up by a loud pop which I believe was the tire exploding, and the flames were tall enough to see outside my second story bedroom window. My entire apartment building was evacuated by the fire department, and some doors were kicked in by them, including mine. After they put the fire out, the fire inspector looked for two hours to determine a cause and were only able to determine that the fire started under the hood, on the drivers side, close to the dashboard area. The vehicle was completely totaled in the fire, and my other car parked next to it was damaged from the fire as well, and the apartment building had a lot of damage from the fire and heat spreading to it. Multiple residents were displaced for a few days at the advice of the fire department, to let units air out from the carcinogenic fumes. The vehicle has been towed and signed over to AutoMoto Salvage yard. I was researching what could have started this fire and found this article where the NHTSA investigated over 600 spontaneous Ford vehicle fires including year 2000 Ford Expeditions, caused by cruise control deactivation switches, which are located in the same place under the hood that the fire department determined my fire originated. [XXX] My vehicle was not listed in any recall, but that article states that over 200 vehicles that caught fire were not either. I'm unsure if the salvage yard still has it available for inspection. It has not been reproduced or confirmed by a dealer. It was inspected by the fire department and police department - insurance did not do their own inspection. There were no warning signs and the vehicle was running like normal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11748008 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL:CRUISE CONTROL

TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, THE CRUISE CONTROL SWITCH UNDERNEATH THE HOOD THAT WAS CONNECTED TO THE BRAKE MASTER CYLINDER CAUGHT ON FIRE. THE CONTACT STATED THAT THE IGNITION WAS OFF AT THE TIME. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT, A CERTIFIED MECHANIC, STATED THAT THERE WAS BRAKE FLUID COMING OUT OF THE CRUISE CONTROL SWITCH. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 201,000.

NHTSA complaint #11076444 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

I HAVE OWNED A 2000 FORD EXPEDITION FOR APPROX. 3 YRS. AND ON NOV. 22, 2017 WHILE MY VEHICLE WAS SITTING IN THE PARKING LOT AT MY WORK(APPROX. 3HRS) IT DECIDED TO LIGHT ITSELF ON FIRE! I LATER FOUND OUT THAT THERE HAD BEEN A RECALL ON THE SPEED CONTROL DEACTIVATION SWITCH. I HAVE NEVER BEEN NOTIFIED OF THIS RECALL AND AM EXTREMELY ANGRY AS I HAVE PUT OVER $10,000 WORTH OF UPGRADES TO THE VEHICLE. HAD I BEEN NOTIFIED OF THIS RECALL I WOULD HAVE TAKEN CARE OF IT IMMEDIATELY. THE RECALL NUMBER IS 05V017000 AND FORD RECALL NUMBER IS 05S28. I HAVE CONTACTED FORD ABOUT THIS AND HAVE NOT HAD ANY RESPONSE. BEFORE I CONTACT AN ATTORNEY I WOULD LIKE TO KNOW IF THERE IS ANYTHING THE NHTSA CAN DO TO HELP? THANK YOU FOR YOUR TIME.

NHTSA complaint #11051627 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL:CRUISE CONTROL

TL* THE CONTACT OWNED A 2000 FORD EXPEDITION. WHILE STATIONARY, THE VEHICLE ERUPTED INTO FLAMES. THE CONTACT WAS ALERTED OF THE FIRE BY NEIGHBORS. THE FIRE DEPARTMENT WAS CONTACTED TO EXTINGUISH THE FLAMES. THE VEHICLE WAS DESTROYED. AN INVESTIGATOR ASSESSED THAT THE FAILURE WAS DUE TO A DEFECTIVE CRUISE CONTROL DEACTIVATION SWITCH WHICH WAS RELATED TO AN UNKNOWN MANUFACTURER RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA complaint #10735735 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

EXPEDITION CAUGHT ON FIRE IN MY MOM'S DRIVEWAY ABOUT 8:30 P.M. IT HAD BEEN PARKED FOR ABOUT 3 HOURS AND FLAMES BEGAN COMING FROM THE VEHICLE. MY MOMS NEIGHBOR THAT LIVES IN THE NEXT BLOCK SAW THE FLAMES AND CAME TO TELL US THAT MY VEHICLE WAS ON FIRE. I CALLED 911. THE POLICE DEPARTMENT BLOCKED THE STREET FOR THE FIRE DEPARTMENT. THE FIRE DEPARTMENT GOT HERE AND EXTINGUISHED THE FLAMES.

NHTSA complaint #10491818 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A RESIDENTIAL DRIVEWAY. AS HE STARTED THE ENGINE, HE NOTICED BLACK SMOKE AND THEN FLAMES COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE SPEED CONTROL LIGHT WAS ILLUMINATED AT THE TIME OF THE FAILURE. THE CONTACT ATTEMPTED TO RAPIDLY EXIT THE VEHICLE AND FELL, INJURING HIS BACK, LEG AND FOOT. THE FIRE DEPARTMENT WAS NOTIFIED WHO ARRIVED TO EXTINGUISH THE FIRE. A FIRE REPORT WAS NOT AVAILABLE. THE VEHICLE WAS DESTROYED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

NHTSA complaint #10476543 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

THE FORD EXPEDITION MODEL YEAR 2000 WAS PARKED IN THE GARAGE FOR APPROXIMATELY 3 HOURS ON THE EVENING OF FEBRUARY 13,2012. THE FAMILY WENT TO BED AND WAS AWAKENED AROUND 8:30PM BY A POLICE OFFICER WHO HAD KICKED THE FRONT DOOR OF THE RESIDENCE IN TO INFORM US OUR GARAGE WAS ON FIRE. THE SMOKE HAD NOT YET ENTERED THE HOME BUT SOME FUMES WERE THOUGHT TO BE COMING THROUGH THE DUCT SYSTEM CAUSING US TO SLEEP MORE DEEPLY. WE GOT OUT OF THE HOUSE AND CROSSED THE STREET BY THAT TIME THE GARAGE WAS FULLY ENGAGED IN FLAMES. THE METAL GARAGE DOORS MELTED WITH THE HEAT. LATER WHEN THE FIRE WAS PUT OUT THE FIRE CHIEF DID AN INVESTIGATION TO SAY THE FIRE ORIGINATED IN THE FORD BEHIND THE LOCATION OF THE BATTERY. THE INSURANCE COMPANY SENT OUT SPECIALISTS WHO SAID IT WAS THE SPEED CONTROL MODULE THAT WAS THE CAUSE OF THE FIRE. MY FAMILY HAS BEEN DISPLACED FOR 3-6 MONTHS WHILE REPAIRS ARE DONE TO THE HOUSE. BOTH OF OUR VEHICLES WERE IN THE GARAGE AND WERE A TOTAL LOSS FROM THE FIRE. THE OWNER OF THE VEHICLE WAS A CARPENTER AND LOST ALL OF HIS TOOLS FROM THE FIRE.

NHTSA complaint #10450220 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

2000 FORD EXPEDITION WAS TOTALED DUE TO A FAULTY CRUISE CONTROL SWITCH.

NHTSA complaint #10412214 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2000 FORD EXPEDITION EDDIE BAUER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SITTING IDLE WHEN IT CAUGHT ON FIRE. THE FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE AND ADVISED THAT THE ORIGIN WAS AT THE ENGINE. A FIRE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V388000 (VEHICLE SPEED CONTROL) AND SHOULD HAVE BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

NHTSA complaint #10395936 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. WHILE THE VEHICLE WAS PARKED IN A GARAGE, THE ENGINE CAUGHT FIRE. A FIRE INCIDENT REPORT WAS FILED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS INCLUDED IN RECALL 05V388000 (VEHICLE SPEED CONTROL) AND SOMEONE WOULD CONTACT HIM IN REGARDS TO THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 142,000.

NHTSA complaint #10360121 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

2000 FORD EXPEDITION CAUGHT ON FIRE SEPT 24 2010. MECHANIC SAID IT WAS DUE TO CRUISE CONTROL DEVICE THAT I NEVER RECEIVED A RECALL FOR. MASTER SOLENOID AND PLASTIC COATING UNDER HOOD ARE ALL MELTED, SUV IS TOTALED.

NHTSA complaint #10359387 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

I DROVE THE EXPEDITION YESTERDAY AFTERNOON AND RETURNED HOME APPROXIMATELY 5:45 PM CST. APPROXIMATELY 11:15 P.M. HE HEARD POPPING NOISES AND ATTRIBUTED IT TO EARLY FIREWORKS IN THE NEIGHBORHOOD. AT 11:30 P.M. THE FIRE DEPARTMENT KNOCKED ON OUR FRONT DOOR TO ASK IF OUR VEHICLE WAS ON FIRE IN THE BACK. OUR 2000 FORD EXPEDITION WAS ENGULFED IN FLAMES AND THE FIRE DEPARTMENT WAS PUTTING THE FIRE OUT. IT WAS BROUGHT TO OUR ATTENTION SEVERAL TIMES SINCE LAST NIGHT THAT THE VEHICLE MAY HAVE BEEN UNDER A RECALL FOR THE CRUISE CONTROL SYSTEM AND SIMILAR FIRES.

NHTSA complaint #10336069 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON MAY 19, 2007 FOR A RECALL REMEDY REPAIR PER NHTSA CAMPAIGN NUMBER 05V388000, VEHICLE SPEED CONTROL. THE VEHICLE RECENTLY EXPERIENCED THE CONSEQUENCE MENTIONED IN THE RECALL WHILE IT WAS PARKED IN THE DRIVEWAY AND SUDDENLY, AN ALARM SOUNDED INSIDE OF THE VEHICLE THEN THE VEHICLE ERUPTED INTO MASSIVE FLAMES. THE FIRE DEPARTMENT, POLICE DEPARTMENT AND AMBULANCE WERE CALLED TO THE SCENE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS COMPLETELY DESTROYED. THE CONTACT IS WAITING ON A RESPONSE FROM THE MANUFACTURER REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

NHTSA complaint #10311446 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

OUR 2000 FORD EXPEDITION SPONTANEOUSLY COMBUSTED IN OUR DRIVEWAY AFTER SITTING FOR 2 DAYS. IT WAS DETERMINED TO BE THE CRUISE CONTROL SWITCH. I AM APPALLED THAT CONGRESS IS SO UPSET AT TOYOTA WHEN FORD KNOWS THAT 11 MILLION VEHICLES HAVE THESE FAULTY CRUISE CONTROL SWITCHES AND HAS DONE NOTHING TO GET FORD TO TAKE RESPONSIBILITY. OUR HOUSE WAS COMPLETELY DESTROYED AND MY WIFE AND 2 DOGS ESCAPED WITH THEIR LIVES. THE SAME DAY IN A NEIGHBORING COMMUNITY ANOTHER FAMILY'S HOUSE WAS BURNED DOWN BY A 2001 EXPEDITION WITH THE SAME PROBLEM. WHY ARE YOU SO CRITICAL OF A FOREIGN COMPANY AND SO AMBIVALENT TO A DOMESTIC CAR COMPANY WITH A HISTORY OF DEFECTS THAT THEY DO NOT TAKE RESPONSIBILITY FOR? THESE VEHICLES ARE STILL EXPLODING AND KILLING PEOPLE AND YET I DO NOT HEAR ANY OUTRAGE OVER THIS.

NHTSA complaint #10310224 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL:CRUISE CONTROL

RECALL ON THE CRUISE CONTROL ON WHAT WAS MY 2000 FORD EXPEDITION.

NHTSA complaint #10287395 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

2000 FORD EXP WENT UP IN FLAMES AFTER RETURNING FROM A TRIP TO THE GROCERY STORE ON 8/16. WAS JUST AT REPAIR SHOP FOR CRUISE CONTROL NOT WORKING ON 8/14. TOLD THAT FORD HAD A RECALL AND THAT I NEEDED TO TAKE IT TO A DEALERSHIP TO BE REPAIRED. EVERYTHING INSIDE THE VEHICLE WAS DESTROYED AS WELL AS THE CONCRETE SIDEWALK IT WAS PARKED ON.

NHTSA complaint #10280671 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

ALL FOUR WINDOWS WOULD NOT GO DOWN ON VEHICLE. WENT TO CAR LOT TO HAVE IT CHECKED OUT. MECHANIC FIXED THE PROBLEM. WENT BACK TO WORK. I GOT OFF AT 5:00PM. WENT HOME AND PARKED THE VEHICLE. 2 HOURS LATER A NEIGHBOR TOLD ME THAT THE VEHICLE WAS ON FIRE AFTER BEING PARKED FOR HOURS.

NHTSA complaint #10274829 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL:CRUISE CONTROL

MY 2000 FORD EXPEDITION CAUGHT ON FIRE WHILE PARKED IN MY DRIVE WAY (WHICH IS A TOTAL LOSS). THE VEHICLE HAD NOT BEEN IN USE FOR ABOUT A DAY BEFORE IT CAUGHT ON FIRE. THE VEHICLE WAS PARKED SO CLOSE TO THE GARAGE DOOR THAT IF I WERE NOT OUT SIDE AT THE TIME OF THE FIRE I WOULD OF PROBABLY SEEN MY HOUSE BURN DOWN AS WELL. THE GARAGE DOOR ALTHOUGH SUSTAINED SOME DAMAGE. AFTER THE FIRE WAS PUT OUT BY THE FIRE DEPT. I WAS ASKED IF THERE WERE ANY RECALLS ON THE VEHICLE. WHEN THE VIN WAS CHECKED ON FORD WEBSITE IT TURNED OUT THAT THE VEHICLE HAD A RECALL ON THE CRUISE CONTROL SWITCH WHICH WE WERE NEVER NOTIFIED OF. NOT ONLY WERE WE NOT NOTIFIED BUT NO WERE ON THEIR RECALL DID IT SAY OF THE DAMAGE IT COULD CAUSE. I FOUND OUT BY INTERNET RESEARCH THAT IF IT IS NOT REPLACED IT COULD CAUSE UNDER THE HOOD FIRE.

NHTSA complaint #10273509 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL:CRUISE CONTROL

TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. IN 2007, THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE CRUISE CONTROL. THE VEHICLE WAS REPAIRED AT THAT TIME. TWO YEARS LATER, THE VEHICLE BURST INTO FLAMES WHILE PARKED IN THE DRIVEWAY. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT IT WAS CAUSED BY AN ELECTRICAL MALFUNCTION WITH THE CRUISE CONTROL. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 134,000.

NHTSA complaint #10269992 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE VEHICLE CAUGHT FIRE WHILE IT WAS PARKED IN FRONT OF THE CONTACT'S HOME. THE FIRE ORIGINATED UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN IMPOUND LOT FOR INVESTIGATION BY THE CITY. THE CONTACT WAS INFORMED THAT THE VEHICLE SPEED CONTROL COULD HAVE CAUSED THE FAILURE. THE MANUFACTURER WAS CALLED, BUT THEY DID NOT CALL THE CONTACT BACK. THE FAILURE MILEAGE WAS 128,000.

NHTSA complaint #10258044 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT WAS AWAKENED BY HIS VEHICLE CATCHING FIRE. HIS VEHICLE AND HOUSE WERE COMPLETELY DESTROYED. HE HAS PICTURES OF THE FAILED INCIDENT AND A POLICE REPORT WAS FILED. THE INSURANCE COMPANY IS IN THE PROCESS OF INSPECTING THE VEHICLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 175,000.

NHTSA complaint #10247681 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL:CRUISE CONTROL

A 2000 FORD EXPEDITION PARKED IN THE YARD FOR 3 HOURS AND SUDDENLY STARTED BURNING UNDER THE HOOD. WE DIDN'T SMELL ANYTHING BURNING .IT JUST STARTED TO BURN AFTER 3 HOURS. IS THERE A RECALL ON THIS TRUCK? IT HAS CRUISE CONTROL. THANK YOU.

NHTSA complaint #10242162 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

MY 2000 FORD EXPEDITION APPARENTLY HAD A RECALL FOR THE CRUISE CONTROL SWITCH THAT COULD CATCH FIRE. IN JUNE 2007 MY VEHICLE CAUGHT FIRE WHILE PARKED AND TURNED OFF FOR OVER 9 HOURS. WE LOST THE VEHICLE AND THE ENTIRE HOUSE.

NHTSA complaint #10234807 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

ON JULY 10 2008 AT 5:30AM OR THERE ABOUT OUR 2000 FORD EXPEDITION CAUGHT ON FIRE. AT THIS TIME THE CAR HAD BEEN SITTING IN THE DRIVEWAY FOR ABOUT 10 HOURS. IT WAS PARKED IN FRONT OF OUR GARAGE WHICH ALSO BURNT OUR GARAGE. BY THE GRACE OF GOD A NEIGHBOR WAS ON HIS WAY TO WORK AND WOKE US UP AND CALLED 911. MYSELF MY WIFE AND MY SIX YEAR OLD GOT OUT OF THE HOUSE SAFELY. HAD THE CAR BEEN PARKED IN THE GARAGE THE LIKELIHOOD OF US BEEN ABLE TO SAFELY MAKE IT OUT OF THE HOUSE ON TIME WOULD HAVE BEEN SLIM TO NONE. WE CALLED FORD MOTORS AND FILED A COMPLAINT. HOWEVER, THEY TOLD US THAT THEY WERE UNABLE TO HELP US AT THIS TIME. AND THAT WE SHOULD EXPECT A LETTER FROM THEM (FORD) IN ABOUT 10-12 DAYS. ONCE WE RECEIVE THE LETTER THEN WE COULD RESPOND AT THAT TIME. IN THE MEAN TIME NEITHER OUR INSURANCE COMPANY OR FORD WERE WILLING TO HELP US. THEY TRUCK WAS SERVICED REGULARLY.

NHTSA complaint #10233780 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THAT HER VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V017000 (VEHICLE SPEED CONTROL:CRUISE CONTROL) IN 2005. THREE YEARS LATER, THE FRONT END OF THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS COMPLETELY DESTROYED. AN INVESTIGATOR FROM THE FIRE DEPARTMENT STATED THAT THE FIRE DERIVED FROM THE ENGINE COMPARTMENT. THE CONTACT HAS PICTURES OF THE VEHICLE AFTER THE FIRE. TWO DAYS LATER, SHE RECEIVED ANOTHER RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL). THE MANUFACTURER STATED THAT FORD WOULD NOT BE FINANCIALLY RESPONSIBLE. THE FAILURE AND CURRENT MILEAGES WERE 120,000.

NHTSA complaint #10231640 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

MY 2000 FORD EXPEDITION CAUGHT ON FIRE ON 6-19-05. MY DAUGHTER & I HAD JUST GOTTEN HOME. 30 MINUTES LATER THE TRUCK CAUGHT ON FIRE. IT WAS JUST SITTING IN THE DRIVEWAY. THANK GOODNESS IT WAS NOT IN THE GARAGE. THE FIRE DEPT CAME TO PUT OUT THE FIRE. MY TRUCK WAS TOTALED. I RECEIVED NOTHING FROM FORD. NOT ONE DIME. 3 YRS LATER I STILL GET NOTICES IN THE MAIL ASKING TO BRING MY TRUCK IN FOR THE RECALL. I NEVER REC'D ONE NOTICE BEFORE THEN. IT IS TOO LATE. I HAVE EMAILED FORD BUT THEY DO NOT CARE. I LOST MY TRUCK. IF IT WASN'T FOR MY INSURANCE THEN I WOULDN'T HAVE A CAR. I AM A SINGLE MOTHER AND BECAUSE OF AN ERROR ON FORDS PART, I HAD TO START OVER. FORD SHOULD HAVE TO BE RESPONSIBLE FOR THIS TRAGIC EVENT. ME & MY DAUGHTER TO THIS DAY ARE SCARED TO DEATH TO PARK IN THE GARAGE OR UP NEAR THE HOUSE. MY DRIVEWAY WAS BURNT.

NHTSA complaint #10228704 — an unverified report by a vehicle owner.