78 of the
1,136 complaints about the 2000 Ford Expedition are about the
glass, mirrors and wipers — 7% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
83,500 miles.
C
78
Complaints
2
Crashes
5
Fires
1
Injuries
Exactly what failed
Windshield
3139.7%
Visibility
810.3%
Windshield Wiper/Washer
67.7%
Power Window Devices AND Controls
56.4%
Visibility/Wiper
56.4%
Sun/Moon Roof Assembly
45.1%
Rear Window Wiper/Washer
45.1%
Glass, Side/Rear
33.8%
Rearview Mirrors/Devices
33.8%
Motor
33.8%
Windows, Mirrors & Wipers across every Ford Expedition year
WHILE DRIVING THIS EXPEDITION I BEGAN NOTICING STRANGE INTERMITTANT ELECTRICAL BEHAVIOR LIKE THE WINDSHIELD WIPERS NOT WORKING, RADIO TURNING OFF, WINDSHIELD WASH LIGHT BLINKING, AND 4X4 LIGHT BLINKING. SEVERAL TIMES IN THE MIDDLE OF THE NIGHT I'D NOTICE THAT THE HEADLIGHTS WOULD COME ON ON THEIR OWN. ALSO THE AIR RIDE WOULD TURN ON AND OFF WHILE THE CAR WAS OFF, AND THE HEATER FAN WOULD ALSO COME ON. THIS WOULD KILL THE BATTERY. SEVERAL TIMES WHILE DRIVING THE 4X4 WOULD TURN ON IN THE LOW GEAR MAKING IT DIFFICULT TO MANEUVER. ON SEVERAL OCCASIONS THE STARTER WOULD TURN ON WHILE THE CAR WAS ALREADY RUNNING. I REPLACED THE GEM MODULE AND HAD THE WINDSHIELD RESEALED SEVERAL TIMES, BUT AFTER JUST A FEW MONTHS THE PROBLEMS WOULD RECUR. THE FINAL NAIL IN THE COFFIN WAS WHEN THE STARTER KICKED ON WHILE RUNNING AND IT TOOK A MINUTE TO GET THE CAR SAFELY STOPPED. I COULD SMELL SMOKE FROM THE BURNED UP STARTER MOTOR. THE EXPEDITION HAS SAT FOR 1.5 YEARS AS I AM UNABLE TO SELL IT AND AM UNWILLING TO PUT ANY ADDITIONAL MONEY TO FIX THIS LEMON.
NHTSA complaint #10743786 — an unverified report by a vehicle owner.
Peoria, IL
VISIBILITY/WIPER
WHEN IT RAINS REAL HEAVY IT LEAKS THROUGH THE SUNROOF THROUGH THE WALL ON THE SIDE OF THEODORE WITH IS CONNECTED TO THE WINDOW
NHTSA complaint #10715456 — an unverified report by a vehicle owner.
at 70,000 milesCherry Hill, NJFire
VISIBILITY/WIPER
SUMMARY: WATER LEAKED AROUND THE LEFT SIDE OF WINDSHIELD CAUSING ELECTRICAL FAILURES, INCLUDING BUT NOT LIMITED TO THE STARTER, RADIO, WINDSHIELD WIPERS, HEADLAMPS, ETC. THE WATER ENTERING THE VEHICLE WET THE POWER DISTRIBUTION BOX (PDB) AND THE GENERIC ELECTRONIC MODULE (GEM). THESE COMPONENTS CONTROL VARIOUS ELECTRICAL SYSTEMS IN THE VEHICLE. THE VEHICLE CONTINUED TO ATTEMPT TO START ITSELF WITHOUT ANY KEY IN IGNITION UNTIL IT RESULTED IN THE STARTER BURNING UP AS WELL AS DAMAGING ASSOCIATED WIRING AND BATTERY. VEHICLE'S WINDSHIELD HAD TO BE REPLACED AS WAS THE STARTER, ASSOCIATED WIRING AND BATTERY AFTER VEHICLE WAS TOWED TO REPAIR FACILITY.
NHTSA complaint #10664194 — an unverified report by a vehicle owner.
Nebo, NC
VISIBILITY
5 PEOPLE IN MY VEHICLE DRIVING 55MPH ON I40 AROUND MIDNIGHT WHEN AIR SUSPENSION WENT OUT AND EVERYTHING IN THE DASH WENT CRAZY. THINGS CUTTING OFF AND ON MOVING BACKWARDS AND FORWARDS, WHEN I CUT IT OFF SO TO NOT DRIVE WITH AIR SUSPENSION DOWN IT WOULD NOT RESTART UNLESS YOU STARTED IT IN NEUTRAL BUT THE BATTERY KEPT DYING AND EXPLODED DRIVING TO SHOP,.GOT ANOTHER BATTERY, IT EXPLODED TO. NOTHING ELECTRICAL WORKED. DOOR LOCKS, WINDOWS,SPEEDOMETER, STEREO WOULDN'T COME ON THEN WOULD COME ON BY ITSELF, LIGHTS TO. AIR SUSPENSION WOULD NOT WORK, BEEN IN THE SHOP TWICE. FIRST TIME THEY DIDN'T KNOW WHAT WAS WRONG. THIS TIME THEY KNOW BUT I CAN AFFORD TO FIX IT. THE GEM MODULE AND FUSE BOX IS OVER 600.00 PLUS LABOR! IM DISABLED WITH A FIXED INCOME AND I HAVEN'T DRIVEN ANYWHERE SINCE FEB I CANT GET TO MY DOCTOR, GROCERY STORE, TO GET MEDICINE FOR HEART ATTACK AND OTHER DISABLING ILLNESSES. I CANT AFFORD ANOTHER CAR OR TO FIX MY EXPO. THIS COULD HAVE BEEN DANGEROUS I SURE NEED SOME HELP WITH THIS.ELECTRICAL SYSTEM FAILURE NHTSA PRELIMINARY EVALUATION #PE05033 STATUS:CLOSED DATE OPENED:JUNE 15, 2005 DATE CLOSED: OCTOBER 13, 2005 RECALL: NO RECALL ISSUED COMPONENT(S): ELECTRICAL SYSTEM EQUIPMENT:ELECTRICAL VISIBILITY:WINDSHIELD SUMMARY: ODI HAS RECEIVED 39 REPORTS ALLEGING THAT WATER LEAKS AROUND THE WINDSHIELD CAUSING ELECTRICAL FAILURES, INCLUDING BUT NOT LIMITED TO THE WINDSHIELD WIPERS AND THE HEADLAMPS.FORD REPORTS THAT WATER ENTERING THE VEHICLE CAN WET THE POWER DISTRIBUTION BOX (PDB) AND THE GENERIC ELECTRONIC MODULE (GEM).THESE COMPONENTS CONTROL VARIOUS ELECTRICAL SYSTEMS IN THE VEHICLE.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS, EA05015, TO ALLOW FURTHER INVESTIGATION OF THE ISSUE AND TO ASSESS THE NATURE OF THE POTENTIAL SAFETY CONSEQUENCE.NHTSA: FOR DETAILED INFORMATION & SUPPORTING DOCUMENTS, SEE THE OFFICIAL NHTSA INVESTIGATION#PE05033.
NHTSA complaint #10660302 — an unverified report by a vehicle owner.
at 86,000 milesColorado Springs, CO
VISIBILITY/WIPER
DRIVING NORMALLY DURING HEAVY RAIN WIPERS AND RADIO WENT DEAD AT HIGHWAY SPEED AND WORKED INTERMITTENTLY AFTER THAT. AFTER THE RAIN STOPPED AND CAR DRIED OUT WIPERS AND RADIO WORKED NORMALLY AGAIN. CARPET ON LEFT SIDE UNDER FUSE PANEL AND GEM MODULE, BOTH OF WHICH HAVE ALREADY BEEN REPLACED WAS WET. THIS IS A SAFETY CONCERN AS IT IS EXTREMELY DIFFICULT TO SEE WHEN THE WIPERS STOP WORKING UNEXPECTEDLY. THE CAUSE SEEMS TO BE THE WINDSHIELD WASN'T SEALED PROPERLY AT THE FACTORY, AS MY FATHER BOUGHT THE VEHICLE NEW AND SAID THE WINDSHIELD HAS ALWAYS LEAKED. I PURCHASED THE VEHICLE FROM HIM.
NHTSA complaint #10618215 — an unverified report by a vehicle owner.
Plano, TX
VISIBILITY:WINDSHIELD
THERE IS A DEFECT WITH THE INSTALLATION OF THE WINDSHIELD THAT CAUSES WATER IN ENTER THE CAB. UPON ENTRY, THE WATER GOES INTO THE GEM MOD AND FUSE PANEL OF THE SUV. THIS SHORTS THE SYSTEM - AT ONE POINT YOU MAY ENCOUNTER THE HEATER TURNING ON WITHOUT THE KEY IN THE IGNITION. HERE IS A SPECIAL NOTICE SENT BY FORD IN 2002 REGARDING THIS PROBLEM: *FORD SPECIAL MESSAGE #15773 VARIOUSELECTRICALCONDITIONS RESULTING FROM WATER INTRUSION INTO THE GEM/CJB SOME 1997-2002 EXPEDITION AND 1998-2002 NAVIGATOR VEHICLES MAY EXHIBIT VARIOUS UNUSUAL ELECTRICAL CONDITIONS, INCLUDING BUT NOT LIMITED TO: XXXXX XXXXX REAR BLOWER OR EATC STAYING ON WITH KEY OUT OF THE IGNITION, RADIO STAYING ON AFTER DOORS OPENED AND KEY OUT OF IGNITION, WIPER CIRCUIT FAILURE CODES, AND MULTIPLE SYSTEM WARNING LIGHTS WITH 'SHORT TO POWER' OR 'LOW BATTERY VOLTAGE' DTCS. THESE SYMPTOMS MOST OFTEN OCCUR AFTER A RAIN OR SNOW. THIS MAY BE DUE TO GEM/CJB WATER INTRUSION RESULTING FROM A WINDSHIELD WATER LEAK. TO SERVICE, REMOVE THE GEM AND CJB FROM THEVEHICLE, SEPARATE THEM AND INSPECT FOR WATER CONTAMINATION OR CORROSION. IF FOUND IN EITHER COMPONENT, REPLACE BOTH COMPONENTS AND COMPLETELY RESEAL THE WINDSHIELD. EFFECTIVE DATE: 04/05/2002 FORD MOTOR COMPANY
NHTSA complaint #10597038 — an unverified report by a vehicle owner.
at 150,000 milesMetairie, LA
VISIBILITY/WIPER
IT STARTED WITH THE RADIO AND WINDSHIELD WIPERS NOT WORKING PERIODICALLY THIS WENT ON FOR SEVERAL WEEKS AND THEN ON SATURDAY NIGHT 5/31/14 AT APPROX. 11:30 AM "[XXX]" SHOWED UP AND MY CAR WAS TRYING TO START ITS SELF. IT MADE A CLICKING SOUND FOR ABOUT 30 MINS WITH THE LIGHTS GOING OFF AND ON. THE SOUND WAS LIKE A DEAD BATTERY SOUND. THEN IT WOULD TRY TO START ITSELF. THIS WENT ON FOR ABOUT AND HOUR AND THEN IT FINALLY STOPPED. I ASSUMED THAT THE NEXT MORNING MY BATTERY WOULD BE DEAD BUT WHEN I WENT OUT SUNDAY MORNING IT STARTED RIGHT UP AND I WAS ABLE TO RUN MY ERRANDS. THIS MORNING MONDAY 6/2 I WENT OUT TO GO TO WORK AND IT WOULD NOT START BUT THE LIGHTS CAME ON AND IT CONTINUED TO MAKE A CLICKING SOUND EVEN THOUGH I ASSUMED THE BATTERY WAS DEAD. I AM SCARED TO DO ANYTHING, LIKE JUMP THE BATTERY , FOR FEAR IT WILL EXPLODE OR CATCH FIRE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10595545 — an unverified report by a vehicle owner.
Missouri City, TX
VISIBILITY
DURING RAINY PERIODS THE STEREO AND WINDHSHIELD WIPERS WILL TURN OFF AND ON BY THEMSELVES. IF THE TRUCK IS TURNED OFF THE STEREO AND AC WILL STAY ON AND LOCKS WILL LOCK AND UNLOCK BY THEMSELVES. SMOKE COMES UP FROM THE STEERING WHEEL. THE TURN SIGNALS WILL BLINK A FEW TIMES THEN STOP BLINKIN BUT THE LIGHT WILL STAY ON.
NHTSA complaint #10452255 — an unverified report by a vehicle owner.
at 152,000 milesTHE Woodlands, TX
VISIBILITY
MULTIPLE INSTANCES FOLLOWING RAIN OF: VEHICLE TURNS OVER BUT WILL NOT START. REMOVING THE KEY ANY OF THE FOLLOWING WILL OCCUR- HEATER FAN BLOWER COMES ON AND WILL ONLY GO OFF WITH THE KEY IN AND IN THE ON POSITION. LIGHTS MAY OR MAY NOT COME ON. RADIO MAY OR MAY NOT COME ON. ALL THIS WITH KEY OUT, VEHICLE EMPTY AND CLOSED. SOMETIMES BLOWER WILL COME ON IN EMPTY VEHICLE. IF THE CAR STARTS SOMETIMES THE WIPERS WILL NOT WORK, THE HORN WILL NOT WORK, RADIO WILL NOT WORK, LIGHTS WILL NOT WORK OR BLINKERS GO ON. ANY OR ALL OF THIS MAY OCCUR. SOMETIMES AND ODER LIKE BURNING OR SOUR GAS WILL OCCUR. IF THE RAIN QUITS AND THE VEHICLE SITS FOR MINUTES TO HOURS ALL THESE SYMPTOMS GO AWAY. I HAVE PULLED THE LOWER KICKER PANEL ON THE DRIVERS SIDE AND FOUND EVIDENCE OF WATER BELOW THE GEM NEAR THE EDGE OF THE CARPET. I BELIEVE THIS TO BE THE PROBLEM REPORTED BY MANY AS THE WATER ENTERING FROM THE WINDSHIELD AND SHORTING AT THE GEM FUSE CONNECTION. I AM CONTACTING THE DEALER, IF THEY WILL NOT TAKE CARE OF IT I WILL HAVE A WINDSHIELD REPLACEMENT COMPANY TRY TO RESEAL AND EXAMINE FOR LEAKS. THIS APPEARS TO BE POTENIALLY DANGEROUS IF ENGINE WOULD DIE WHILE DRIVING, LIGHT GO OUT OR WIPERS STOP WORKING.
NHTSA complaint #10440635 — an unverified report by a vehicle owner.
at 159,670 milesHomestead, FL
VISIBILITY:WINDSHIELD
I HAVE A 2000 FORD EXPEDITION THE PAST 3 DAYS WE HAVE HAD HARD RAINS. I WENT OUT TO MY CAR AND FOUND THAT THE FLOOR ON BOTH THE DRIVERS SIDES AND PASSENGER SIDE OF THE SUV WAS FLOODED. MY RADIO WAS ON THE CAR WAS NOT. THE DASH LIGHT WERE GOING CRAZY. I STARTED THE CAR TO MOVE IT SO THAT I COULD GET IT NEAR AN OUTLET TO USE THE WET VAC TO REMOVE THE WATER AND THE WIPERS WOULD NOT WORK. I REMOVED THE WATER FROM THE FLOORS AND WHEN I WENT TO MOVE MY EXPEDITION IT WOULD NOT START IT SEEMS THAT IT IS LEAKING FROM THE WINDSHIELD. I NOTICED THAT THERE ARE ALOT OF COMPLAINTS ON WATER LEAKAGE ON EXPEDITIONS. NOW I AM WORRIED THAT THE WATER MAY HAVE SHORTED OUT THE ELECTRICAL SYSTEM.
NHTSA complaint #10429368 — an unverified report by a vehicle owner.
at 120,000 milesOAK Hill, WV
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THE WINDSHIELD IS LEAKING, CAUSING WATER TO GET INTO THE ELECTRICAL SYSTEM AND MALFUNCTIONING EVERY ELECTRICAL COMPONENT. THE CONTACT CALLED THE MANUFACTURER REGARDING THE WINDOW WHO THEN CONTACTED THE DEALER, WHO STATED THE WINDOW SEAL AND COMPUTER NEEDS TO BE REPLACED. THE DEALER ALSO INFORMED THE TO CONTACT THEY CAN ONLY REPAIR A COMPONENT AT NO COST UNDER A RECALL. THE CONTACT STATED THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIRS BECAUSE THIS IS A KNOWN SAFETY ISSUE WITH THIS YEAR MAKE AND MODEL. THE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10357051 — an unverified report by a vehicle owner.
at 30,000 milesTampa, FL
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED WATER WAS LEAKING INTO THE VEHICLE FROM THE FRONT WINDSHIELD, ONTO THE INSTRUMENT PANEL AND INTO THE COMPUTER SYSTEM. THE FAILURE WOULD CAUSE THE COMPUTER CHIPS TO MALFUNCTION AND THE VEHICLE WOULD BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVEN TIMES FOR THE FAILURE. THE DEALER REPLACED THE DAMAGED COMPUTER CHIPS NINE TIMES BEFORE DISCOVERING THE FAILURE WAS CAUSED BY THE LEAKING WINDSHIELD. THE WINDSHIELD WAS NOT REPLACED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 98,000. UPDATED 11/24/10 *CN UPDATED 11/20/10
NHTSA complaint #10339824 — an unverified report by a vehicle owner.
Gladstone, MI
VISIBILITY:WINDSHIELD
2000 FORD EXPEDITION EXPERIENCING ELECTRICAL PROBLEMS FROM A LEAK IN THE FRONT WINDSHIELD.*DT THE LEAK WAS INTERNAL CAUSING WATER DAMAGE TO THE FUSE BOX AND CORROSION ON THE GEM MODULE.
NHTSA complaint #10313181 — an unverified report by a vehicle owner.
at 130,000 milesMidlothian, VA
VISIBILITY:WINDSHIELD
WINDSHIELD LEAKS ONTO FUSE BOX & GEM MODULE, CAUSING ENGINE TO CUT OFF WHILE MOVING CREATING DANGEROUS SITUATION.
NHTSA complaint #10311323 — an unverified report by a vehicle owner.
Pascagoula, MS
VISIBILITY:WINDSHIELD
IT STARTED THIS SUMMER IT HAD RAINED PRETTY GOOD WHILE I WAS OUT I CAME HOME A FEW HOURS LATER I GOT INTO THE VEHICLE I HEARD SOMETHING THAT SOUNDED LIKE SOMETHING WAS FRYING DOWN CLOSE TO THE BRAKES BUT I DIDN'T KNOW WHERE ,I COULD HEAR IT AND SMELL IT,I THOUGHT THE TRUCK WAS GOING TO BLOW UP,SO I DIDN'T DRIVE IT FOR A WHILE,(SCARED )ABOUT A WEEK OR SO I DECIDED TO TRY IT AND EVERYTHING WAS FINE,BUT AS SO AS IT RAINED IT STARTED ALL OVER AND I WENT ON WITH IT LIKE THAT UNTIL NOVEMBER WE WERE PLANNING A TRIP FOR THANKSGIVING AND WANTED TO BE SAFE ON THE ROAD ,SO WE PUT IT IN THE SHOP,NOVEMBER 2009 ,THE DISTRIBUTION BOX (PDB),ELECTRONIC MODULE(GEM)/FUSE BOX SHORTAGE,A GOOD WEEK LATER IT RAINED AND THE RADIO WENT OUT ,THEN THE TRUCK WOULDN'T START, I GOT TOAD HOME,CONTACTED THE MECHANIC,TO FIND OUT ITS NOT HIS FAULT(THE MECHANIC) ,ITS THE DEALERS FAULT(FORD) THE WATER IS COMING IN THROUGH THE WINDSHIELD SO I'M OUT OF POCKET FOR EXPENSES FOR PARTS AND LABOR AND THE PROBLEM IS NOT RESOLVED.
NHTSA complaint #10296862 — an unverified report by a vehicle owner.
at 140,000 milesJackson, TN
VISIBILITY
2000 EDDIE BAUER EXPEDITION, THE PAINT ON THE HOOD HAS STARTED TO START CHIPPING AND STARTED PEELING OFF, THREE WEEKS AGO. THERE IS A HUGE DIFFERENCE IN THE PAINT ON THE HOOD AND THE PAINT ON THE REMAINDER OF THE VEHICLE. THIS VEHICLE HAS BEEN IN GREAT SHAPE, UNTIL I NOTICED THAT THE PAINT WAS COMING OFF. THE SOLUTION TO THIS SITUATION IS THAT IT IS GOING TO HAVE TO GO THE SHOP FOR THEM TO REPAINT ON THE HOOD. I HAVE NOT DONE ANYTHING ABOUT THIS AS OF YET. I HAVE SEEN WHERE FORD IS AWARE OF THIS MISTAKE IN DEFECTIVE PAINT AND THEY ARE NOT FIXING IT FOR CONSUMERS.
NHTSA complaint #10286369 — an unverified report by a vehicle owner.
Beaumont, TXFire
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ALL FOUR WINDOWS WOULD NOT GO DOWN ON VEHICLE. WENT TO CAR LOT TO HAVE IT CHECKED OUT. MECHANIC FIXED THE PROBLEM. WENT BACK TO WORK. I GOT OFF AT 5:00PM. WENT HOME AND PARKED THE VEHICLE. 2 HOURS LATER A NEIGHBOR TOLD ME THAT THE VEHICLE WAS ON FIRE AFTER BEING PARKED FOR HOURS.
NHTSA complaint #10274829 — an unverified report by a vehicle owner.
at 118,000 milesGainesville, FL
VISIBILITY:WINDSHIELD
2000 EXPEDITION WINDSHIELD WAS REPLACED IN NOVEMBER LEAK CAUSED VEHICLE TO DO CRAZY THINGS LIKE TRY TO START WHEN I TURNED THE HEADLIGHTS ON WITH KEY OUT OF IGNITION AND HAD A BURNING SMELL. THIS MORNING VEHICLE WOULDN'T START AFTER RAIN. AFTER JUMP STARTING VEHICLE OVERDRIVE LIGHT ON GEARSHIFTER HANDLE WAS BLINKING AND VEHICLE WOULDN'T GO INTO GEAR FEELS LIKE YOU'RE DRIVING WITH BRAKES ON. NO PROBLEMS MOVING IN REVERSE. PROBLEM STARTED OUT OF NOWHERE, ALSO LIGHTS FLICKER WHEN TRIED TO JUMPSTART. CONNECTED CABLES WOULDN'T START LIGHTS WENT DEAD REPOSITIONED CABLES LIGHTS CAME ON AFTER DOING THIS FOR OVER AN HOUR CAR FINALLY STARTED WITH THE ABOVE NOTED PROBLEMS.
NHTSA complaint #10274291 — an unverified report by a vehicle owner.
at 105,000 milesChester Springs, PA
VISIBILITY
I WAS DRIVING ON THE PENNSYLVANIA TURNPIKE IN A HARD RAIN AND THE WINDSHIELD WIPERS STOPPED WORKING. I COULD NOT SEE AND WAS FORCED TO QUICKLY BRAKE AND PULL OFF OF THE ROAD. THIS CAUSED A CAR BEHIND ME TO SWERVE OUT OF CONTROL. FORTUNATELY, THERE WAS NOT ANY PHYSICAL ACCIDENT. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE AND FEEL LIKE I CAN'T DRIVE THE VEHICLE SAFELY IN THE RAIN. SYMPTOMS IN THE RAIN ONLY: WINDSHIELD WIPERS STOP WORKING. RADIO, FAN LIGHTS WORK INTERMITTENTLY. CLICKING NOISES AND FAN RUNNING WHEN VEHICLE IS OFF AND KEY IS NOT IN IGNITION. VERY WELL DOCUMENTED ISSUE ON THE INTERNET. DUE TO LEAKY WINDSHIELD WHICH DAMAGES ELECTRICAL SYSTEM BUT FORD HAS NO RECALL SINCE IT IS "NOT A SAFETY ISSUE". CASE NUMBER FROM FORD CUSTOMER SERVICE - 0382221079.
NHTSA complaint #10265721 — an unverified report by a vehicle owner.
Shelton, WA
VISIBILITY
WE RECENTLY HAD A SNOW STORM IN OUR AREA. AFTER THE STORM OUR EXPEDITION STARTED HAVING PROBLEMS. THE FIRST PROBLEM TO OCCUR WAS THE FRONT BLOWER MOTOR FOR THE CLIMATE CONTROL WOULD TURN ON HIGH WHEN THE IGNITION WAS TURNED TO THE OFF POSITION. I STARTED RESEARCHING THIS PROBLEM AND STARTED FINDING MANY SIMILAR STORIES ON THE INTERNET. THE NEXT DAY MANY OTHER PROBLEMS POPPED UP SEVERAL DASH LIGHT WERE FLASHING ON AND OFF, WHEN THIS WAS HAPPENING YOU COULD HERE RELAYS UNDER THE DASH CLICKING ON AND OFF. WHEN THE TRUCK WAS HAVING ITS EPISODE OF FLASHING LIGHTS I FOUND THAT MY WINDOW CONTROLS AND WINDSHIELD WIPERS ALSO DID NOT WORK. I PARKED THE CAR AND TURNED IT OFF THAT DAY AND IT HAD ONE MORE SURPRISE FOR ME. WHEN THE LIGHT SWITCH WAS TURNED TO THE AUTOMATIC DAY TIME RUNNING LIGHTS AND THE KEY WAS OFF YOU COULD HERE RELAYS UNDER THE DASH OPENING AND CLOSING AT A FAST RATE. I TURNED THE SWITCH TO OFF AND IT STOPPED. I TALKED TO MY STEPFATHER WHO IS A MECHANIC. HE TOLD ME THAT HE HAS SEEN THIS BEFORE HE SAID IT PROBABLY WAS MY GEM MODULE, HE SAID THAT THIS TYPE OF VEHICLE IS PRONE TO THESE MODULES MALFUNCTIONING. I DID MORE RESEARCH ON LINE AND FOUND THAT A INVESTIGATION WAS DONE ON THIS ISSUE BY NHTSA THE ACTION NUMBER WAS EA05015 IT WAS CONDUCTED IN 2005. FROM THE LOOKS OF IT THIS HAS BEEN A PROBLEM FOR A LONG TIME THAT HAS AFFECTED MANY PEOPLE BUT STILL NO ACTION HAS BEEN TAKEN. THIS IS ONE OF TWO PROBLEMS I HAVE HAD WITH THIS OTHERWISE GOOD VEHICLE WHICH IS MAKING IT AN UNRELIABLE AND UNSAFE VEHICLE. HOW CAN I FEEL SAFE LETTING MY FAMILY DRIVE AROUND IN THIS VEHICLE WHEN IT RAINS OR SNOWS WHICH IS FOR THE MOST PART ALL THE TIME IN WASHINGTON? IN CONCLUSION I HOPE THIS IS TAKEN SERIOUSLY AND WILL HAVE SOME KIND OF IMPACT ON GETTING THIS PROBLEM SOLVED NOT JUST FOR ME BUT FOR ALL THE OWNERS OF THIS VEHICLE WITH THE SAME PROBLEM.
NHTSA complaint #10253688 — an unverified report by a vehicle owner.
at 110,000 milesMilton, DE
VISIBILITY
PLEASE REOPEN 1000'S OF EMAILS TO FORD. DOORS LOCKING AND UNLOCK WITH CHILDREN IN BACK SET. GAUGE AND LIGHTS NOT WORKING CORRECTLY, WINDSHIELD WIPERS NOT WORKING CORRECTLY WHILE IT RAINING PLEASE DON'T MAKE ME HAVE TO DIE IN AN ACCIDENT BEFORE YOU DO SOMETHING WE BOUGHT THIS VEHICLE FOR SAFETY. AND NO ONE WILL ACCEPT PROBLEM AND WE DON'T HAVE MONEY TO FIX FORD SCREW UP PLEASE READ EMAILS ON THIS ISSUE IF YOU SAY THERE AREN'T ANY YOU LYING TO YOURSELVES NHTSA ACTION NUMBER : EA05015 NHTSA RECALL CAMPAIGN NUMBER : N/A MAKE / MODELS : MODEL/BUILD YEARS: FORD / EXPEDITION 1999-2001 MANUFACTURER : FORD MOTOR COMPANY COMPONENT : ELECTRICAL SYSTEM EXTERIOR LIGHTING VISIBILITY:WINDSHIELD WIPER/WASHER DATE INVESTIGATION OPENED : OCTOBER 13, 2005 DATE INVESTIGATION CLOSED : DECEMBER 6, 2006.
NHTSA complaint #10252131 — an unverified report by a vehicle owner.
at 159,000 milesSyracuse, NYCrash
VISIBILITY:REAR WINDOW WIPER/WASHER
I HAVE A 2000 FORD EXPEDITION AND I HAVE PROBLEMS WHEN IT RAINS OR SNOWS WITH THE WINDSHIELD LEAKING AND THEN THE CAR STARTS DOING THINGS LIKE WINDOWS GOING UP AND DOWN WIPERS NOT WORKING OR THE CAR WILL JUST STOP WORKING THIS HAS HAPPENED TWICE THE FIRST TIME I WASN'T DRIVING WHEN IT HAPPENED I WAS IN MY DRIVEWAY. THEN TODAY I STARTED MY CAR UP AND IT HAD BEEN RAINING BUT EVERYTHING SEEMED FINE THEN THE WINDOWS WENT DOWN AND THE CARE SHUT DOWN I COULD NOT STEER AND I HIT A PARKING SIGN I TRIED TO FIND OUT IF THE WINDSHIELD WAS RECALLED I NO A FEW PEOPLE THAT HAVE HAD THE SAME PROBLEM WITH LEAKING WIND SHIELD AND THE ELECTRICAL WIRES GETTING WET THANK YOU FOR YOUR TIME.
NHTSA complaint #10245711 — an unverified report by a vehicle owner.
at 95,000 milesGoshen, OH
VISIBILITY:WINDSHIELD
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. WHILE DRIVING 45 MPH THE DAY AFTER A HEAVY RAINSTORM, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. AFTER APPROXIMATELY 100 FEET, THE VEHICLE FINALLY CAME TO A STOP. THE CONTACT PROCEEDED TO HIS DESTINATION AND APPLIED THE BRAKES AGAIN, BUT THE SAME FAILURE RECURRED. WHILE DRIVING ON TWO SEPARATE OCCASIONS ON THE SAME DAY, TWO OTHER VEHICLES PULLED OUT IN FRONT OF HIM, WHICH ALMOST CAUSED A CRASH. THE FOLLOWING DAY, HE CALLED THE DEALER AND INFORMED THEM OF THE FAILURES AND WAS ADVISED TO BRING IN THE VEHICLE FOR REPAIR. THE DEALER STATED THAT THE CAUSE OF THE FAILURE WAS DUE TO WATER INTRUSION THROUGH THE WINDSHIELD, WHICH VOIDED THE WARRANTY. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST OF THE WINDSHIELD DEFECT. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 95,000 AND CURRENT MILEAGE WAS 96,000.
NHTSA complaint #10233153 — an unverified report by a vehicle owner.
at 143,000 milesHogansville, GA
VISIBILITY:WINDSHIELD
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. AFTER A HEAVY RAINSTORM, WATER SEEPS IN THROUGH THE FRONT WINDSHIELD DOWN INTO THE ELECTRONIC FUSE BOX. THE VEHICLE HAD TO BE TOWED TO A MECHANIC AND THEY REPLACED THE ELECTRONIC FUSE BOX AND WINDSHIELD AT THE COST OF $1,400. AFTER ANOTHER HEAVY RAINSTORM, THE VEHICLE WOULD NOT MOVE FORWARD OR INTO REVERSE. THE VEHICLE WAS TOWED TO THE MECHANIC AGAIN AND THEY STATED THAT THE ENGINE NEEDED TO BE REPLACED. NHTSA CAMPAIGN ID NUMBER 01V258000 (VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR) WAS REFERENCED. THE FAILURE MILEAGE WAS 143,000.
NHTSA complaint #10232938 — an unverified report by a vehicle owner.
at 100,000 milesAnderson, IN
VISIBILITY:WINDSHIELD
WINDSHIELD LEAKS WATER ON TO GEM MODULE AND FUSE BOX. AFTER RAIN OR SNOW VEHICLE WILL TRY TO START WHILE ALREADY RUNNING WIPERS, RADIO, DOOR LOCKS, POWER WINDOWS, LIGHTS FLASHERS WILL NOT WORK. DUMMY LIGHTS ON DASH WILL COME ON THAT WATER LEVEL LOW, NO OIL PRESSURE AND LOW BATTERY. NOW IT WILL NOT SHIFT OUT OF PARK. FILED A FORMAL COMPLAINT THREE MONTHS AGO WITH FORD MOTOR COMPNY AND THEY HAVE YET TO ACKNOWLEDGE THAT I EVER FILED REPORT.
NHTSA complaint #10214514 — an unverified report by a vehicle owner.
at 65,000 milesAnderson, IN
VISIBILITY:WINDSHIELD
WE RECENTLY HAD A SPECIALIST INSPECT THE 2000 EDDIE BAUER FORD EXPEDITION BECAUSE OF REPEATED ELECTRICAL PROBLEMS. HE FOUND A TECHNICAL SERVICE BULLETIN FOR FORD ON THE FAILURE OF WINDSHIELD SEALS. HE FURTHER ADVISES THAT THE REPAIRS WILL BE IN EXCESS OF $1000. WE HAVE EXPERIENCED FAILURE OF THE VEHICLES ELECTRIC SYSTEM AS OUTLINED ON AT LEAST 5 SEPARATE OCCASIONS. ALL TIMES WERE PRECEDED BY MOISTURE. THE INTERIOR LIGHTS MALFUNCTIONED, THE WINDSHIELD WIPERS STOPPED, THE BLOWER MOTOR WAS ON HIGH WITH IGNITION OFF, THE RADIO SHUTS OFF, THE INTERIOR DASH LIGHTS REMAINED ON, ETC. I HAVE HAD MY MECHANIC REPLACE SEVERAL ITEMS INCLUDING THE FUSES AND RELAYS FOR THE ELECTRONICS.
NHTSA complaint #10207829 — an unverified report by a vehicle owner.
at 96,375 milesMechanicsville, VA
VISIBILITY:WINDSHIELD
I HAVE A 2000 FORD EXPEDITION THAT HAS AN ELECTRICAL PROBLEM. I HAVE RESEARCHED ONLINE AND DISCOVERED MANY OTHERS WITH SIMILAR PROBLEMS. IT IS APPARENTLY DUE TO A WINDSHIELD LEAK THAT CAUSES THE GEM MODULE TO SHORT OUT. THIS FIRST HAPPENED TO ME A MONTH AFTER I PURCHASED THE VEHICLE IN FEBRUARY 2007. THE VEHICLE WOULDN'T START, DASH CLICKING NOISE , LOCKS UNLOCKING AND LOCKING CONTINUOUSLY, LIGHTS ON DASH WOULDN'T GO OUT, AFTER KEY IS REMOVED DASH INFO LIGHTS STILL ON. WHEN VEHICLE DID START RADIO WOULDN'T WORK AND BY THE WAY IT WAS RAINING/ICY. THIS PROBLEM HAS OCCURRED SEVERAL OTHER TIMES. WINDSHIELD WIPERS NOT WORKING PROPERLY, RADIO NOT WORKING ALL PROBLEMS HAPPEN ONLY WHEN IT IS RAINING. I PERSONALLY CANNOT AFFORD THE $1,000. OR SO DOLLARS IT IS APPARENTLY GOING TO COST TO FIX THIS PROBLEM, WHICH IS OBVIOUSLY A FACTORY DEFECT. I HAVE 4 CHILDREN AND HAVE COME TO DEPEND ON THIS VEHICLE, I AM AFRAID THIS SHORT COULD CAUSE AND ENGINE FIRE.
NHTSA complaint #10206435 — an unverified report by a vehicle owner.
at 96,090 milesScottsdale, AZ
VISIBILITY:GLASS, SIDE/REAR
DRIVER'S SIDE WINDOW ADJACENT TO THIRD SEAT (CARGO AREA) OF 2000 FORD EXPEDITION SHATTERED FOR NO APPARENT REASON; WINDOW WAS OPEN FOR VENTILATION PER DESIGN (TEMPERED GLASS WINDOW PIVOTS OPEN ABOUT 3" VIA ELECTRIC ACTUATOR). SPEED WAS 65 MPH UNDER CALM CONDITIONS, SMOOTH ROAD SURFACE. I INITIALLY BELIEVED I HAD SUFFERED A COMPLETE LEFT/REAR TIRE FAILURE AS THERE WAS A VERY LOUD "BANG" AND A LARGE AMOUNT OF DEBRIS HURLED INTO ADJACENT TRAFFIC LANE. APPROXIMATELY 1/4 OF THE VOLUME OF SHATTERED GLASS WAS HURLED INTO THE PASSENGER COMPARTMENT, PRIMARILY IN THE THIRD ROW. FORTUNATELY I WAS ALONE IN THE VEHICLE; ANYONE IN THIRD ROW WOULD HAVE, AT A MINIMUM, SUFFERED LACERATIONS AND LIKELY EYE INJURY.
NHTSA complaint #10188892 — an unverified report by a vehicle owner.
at 85,000 milesOrinda, CA
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. THE WINDSHIELD LEAKED WHEN IT RAINED AND CAUSED AN ELECTRICAL FAILURE IN THE GEM BOX. THE FAILURE MILEAGE WAS 85,000. THE ENGINE REMAINED ON AFTER THE CONTACT REMOVED THE KEY FROM THE IGNITION. THE DEALER REPLACED THE GEM BOX. HOWEVER, THEY DID NOT RESEAL THE WINDOWS TO PREVENT IT FROM LEAKING. THE CURRENT MILEAGE WAS 97000.
NHTSA complaint #10185705 — an unverified report by a vehicle owner.
at 82,000 milesLaurel, MS
VISIBILITY:WINDSHIELD
I OWN A 2000 FORD EXPEDITION. WITHIN THE LAST MONTH, I WOULD TURN THE KEY TO CRANK MY TRUCK AND NO SOUND. NOTHING WOULD TURN ON. THE ELECTRICAL, TOTALLY DEAD. I WOULD JUMP IT OFF AND IT RAN FINE FOR 2 DAYS AND THEN THE SAME WOULD HAPPEN AGAIN. I HAVE RESEARCHED THIS PROBLEM AND HAVE FOUND THAT A LEAKING WINDSHIELD IS THE PROBLEM. IT IS LEAKING AND CAUSING MY GEM MODULE AND FUSE BOX TO GET WET. THIS CAN CAUSE A FIRE AS EVERYONE KNOWS AS WELL AS UNWANTED ELECTRICAL ACTIVITY WHEN THE TRUCK IS UNATTENDED. IT IS ALSO AFFECTING MY RADIO WHICH WILL NOT TURN ON THEN TURN ON BY ITSELF. THIS IS A MANUFACTURING DEFECT AND I HAVE READ WHERE MANY EXPEDITION OWNERS ARE HAVING THE SAME PROBLEM WITH WINDSHIELD LEAKAGE CAUSING NO STARTS AND ELECTRICAL PROBLEMS. THIS SHOULD BE FIXED AT FORDS EXPENSE CONSIDERING IT WAS NOT THE FAULT OF THE OWNER FORD HAS A MANUFACTURING ISSUE WITH THEIR WINDSHIELDS. AS YOU MUST KNOW THIS IS A FIRE HAZARD THAT COULD RESULT IN THE DEATH OF INNOCENT PEOPLE. IT IS A DEFECT FROM FORD MOTOR COMPANY THAT NEEDS TO BE RECALLED NOW TO PREVENT FURTHER DAMAGE OR POSSIBLE DEATH BY FIRE. IF FORD STANDS BY THEIR PRODUCTS THIS WOULD BE A GOOD TIME TO PROVE THAT TO THEIR LOYAL CUSTOMERS.
NHTSA complaint #10183885 — an unverified report by a vehicle owner.