FaultScore

2002 Ford Expedition seat belt problems

20 of the 415 complaints about the 2002 Ford Expedition are about the seat belts — 5% of everything reported for this model year. Half of the failures with a mileage on record happened before 100,000 miles.

B

20

Complaints

1

Crashes

0

Fires

1

Injuries

Exactly what failed

Seat Belts 15 75.0%
Front 3 15.0%
Buckle Assembly 2 10.0%

Seat Belts across every Ford Expedition year

1997 15 6.1%
1998 25 10.2%
2001 39 15.9%
2002 20 8.1%
2003 15 6.1%
2018 12 4.9%
2019 91 37.0%
2020 29 11.8%

What owners said

Filed with NHTSA, in their own words.

Trinity, FL

SEAT BELTS

THE DRIVER'S SEAT BELT DISCONNECTS AT RANDOM TIMES.

NHTSA complaint #11282042 — an unverified report by a vehicle owner.

at 153 miles Wildomar, CA

SEAT BELTS

TWO WEEKS BEFORE THIS PROBLEM HAPPEN ,THE TRUCK STARTS MAKING TOMUCH NOISE AND AIR SUPENTION DIDN'T GO UP NO MORE . AND STOP MAKING NOISE .

NHTSA complaint #11253901 — an unverified report by a vehicle owner.

at 170,000 miles Mesa, AZ

SEAT BELTS

THE SEAT BELTS FRONT, PASSENGER SIDE UNLOCK BY THEMSELVES WHILE IN MOTION. IT CAN HAPPEN DURING CITY OR HIGHWAY DRIVING. THIS HAS NOT BEEN REPAIRED BY ANYONE AND IS FACTORY ORIGINAL. SEEMS LIKE A DANGER TO PASSENGERS.

NHTSA complaint #10958288 — an unverified report by a vehicle owner.

at 123,000 miles Scottsdale, AZ

SEAT BELTS

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE'S DRIVER SIDE SEAT BELTS WOULD UNLATCH INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.

NHTSA complaint #10811530 — an unverified report by a vehicle owner.

at 160,000 miles Elizabethton, TN

SEAT BELTS

ON MULTIPLE OCCASIONS THE DRIVER'S SIDE SEAT BELT HAS RANDOMLY UNBUCKLED ITSELF FOR NO APPARENT REASON. IF AN ACCIDENT WERE TO OCCUR THE SEAT BELT MAY NOT BE CONSIDERED A RELIABLE RESTRAINT WHICH COULD RESULT IN SERIOUS INJURY OR DEATH. AFTER MULTIPLE COMPLAINTS FROM SEVERAL CONSUMERS THIS SAFETY DEVICE SHOULD BE INVESTIGATED.

NHTSA complaint #10705982 — an unverified report by a vehicle owner.

at 180,000 miles Bakersfield, CA

SEAT BELTS

WHILE DRIVING, THE DRIVER AND PASSENGER SEATBELTS IN THE FRONT WILL RANDOMLY UNLOCK. THIS CAR HAS NOT BEEN IN ANY ACCIDENTS. THE EQUIPMENT IS FACTORY ORIGINALS. THIS HAS BECOME A REAL SAFETY ISSUE AS WE NEVER KNOW WHEN THEY ARE GOING TO UNLOCK.

NHTSA complaint #10668626 — an unverified report by a vehicle owner.

at 35,000 miles SAN Angelo, TX

SEAT BELTS

BE DRIVING ANY SPEED IT WORKS AND BOTH SEAT BELTS LOCKING LATCH WILL RELEASE WHILE DRIVING. IT HAS GOT WORSE THE FRONT PASSENGER SIDE WILL NOT LATCH ANY MORE.

NHTSA complaint #10668167 — an unverified report by a vehicle owner.

at 100,000 miles Bakersfield, CA

SEAT BELTS

BOTH DRIVERS SIDE AND PASSENGER LATCHES UNBUCKLE AT RANDOM TIMES. DESPITE SECURE ENTRY CONFIRMED.

NHTSA complaint #10617360 — an unverified report by a vehicle owner.

at 151,919 miles Gilbert, AZ

SEAT BELTS

DRIVER'S SEAT BELT RANDOMLY UNLATCHES WHILE DRIVING DESPITE HAVING BEEN PROPERLY LATCHED TO START.

NHTSA complaint #10594532 — an unverified report by a vehicle owner.

at 107,000 miles Stillwater, MN

SEAT BELTS

THE SEAT BELT RANDOMLY COMES UNFASTENED. AT FIRST I THOUGHT I WASN'T BUCKLING IT PROPERLY BUT HAVE SINCE BEGUN YANKING ON IT TO MAKE SURE IT WAS BUCKLED EACH TIME I DRIVE IT. IT JUST RELEASES ON ITS OWN, WHETHER I AM GOING 10-20 MILES PER HOUR OR FREEWAY SPEED. IT IS HAPPENING MORE OFTEN, SOMETIMES SEVERAL TIMES EACH TRIP.

NHTSA complaint #10521510 — an unverified report by a vehicle owner.

at 183,000 miles Gallatin, TN

SEAT BELTS

WHILE DRIVING DOWN THE ROAD MY WIFES SEATBELT BECAME UNBUCKLED. THEN, ON 2/27/2013 WHEN I PUT MY VEHICLE INTO REVERSE, MY SEATBELT CAME UNBUCKLED. FOR BOTH SEATS TO BECOME UNBUCKLED WITH NO EXTERNAL INFLUENCE CONVINCES ME WE ARE NOT SAFE IN OUR 2002 FORD EXPEDITION.

NHTSA complaint #10500760 — an unverified report by a vehicle owner.

at 162,632 miles Barboursville, VA Crash 2 injured

SEAT BELTS

WE WERE REAR ENDED WHILE SITTING AT A REDLIGHT. THE IMPACT WAS HARD ENOUGH TO LAUNCH THE 6000 LB EXPEDITION 20-30 FEET INTO THE INTERSECTION. 2 OUT OF 5 SEAT BELTS OPENED UP AND THOSE 2 OCCUPANTS WENT FLYING AROUND IN THE CAR. THANK GOD IT WAS NOT A HEAD ON COLLISION. I NEVER RETESTED OR CHECKED THE SEATBELTS AND THE VEHICLE WAS TOTALED AND SENT TO A SALVAGE YARD IN NC BY TRAVELERS INSURANCE. INJURIES WERE WHIP LASH, STRAINED NECKS AND CERVICAL COMPRESSION AND CONCUSSIONS.

NHTSA complaint #10440107 — an unverified report by a vehicle owner.

at 45,000 miles Torrance, CA

SEAT BELTS

DRIVERS SEATBELT UNLATCHES RANDOMLY. IT OCCURS AT LEAST ONCE A DAY. I HAVE DONE NOTHING AT THIS POINT. THE DEALER SAID IT WOULD COST 150 TO FIX ON MY OWN. THE 2001 MODEL HAS A RECALL ON THIS AND THEY ARE FIXING THOSE FOR FREE.

NHTSA complaint #10374054 — an unverified report by a vehicle owner.

Temperance, MI

SEAT BELTS

SEAT BELT WILL NO LONGER LATCH.

NHTSA complaint #10281209 — an unverified report by a vehicle owner.

at 74,000 miles Pickens, SC

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

I HAVE A 2002 EXPEDITION AND AM HAVING PROBLEMS WITH THE FRONT PASSENGER SEAT BELT UNLATCHING. I LOOKED IT UP AND THE 2001 WAS RECALLED. I CONTACTED FORD AND WE TOOK IT TO THE LOCAL DEALERSHIP AND THEY CONFIRMED THAT IT IS FAULTY BUT NOT COVERED IN THE RECALL. THEY WON'T FIX IT. IT WILL COST ABOUT $150. THERE IS OBVIOUSLY A DEFECT AND THEY HAVE HAD MANY PROBLEMS WITH THEIR BELTS AND THEY SHOULD FIX THE PROBLEM BEFORE MORE PEOPLE ARE KILLED OR INJURED. WE HAVEN'T HAD AN ACCIDENT YET, BUT I WON'T RIDE IN THAT SEAT.

NHTSA complaint #10215939 — an unverified report by a vehicle owner.

at 59,315 miles Bedford, TX

SEAT BELTS:FRONT

MY 2002 FORD EXPEDITION FRONT DRIVERS SEAT BELT DOES NOT STAY LATCHED. TODAY IS THE MOST RECENT EVENT, SEVERAL SIMULAR EVENTS HAVE HAPPED OVER THE LAST 18 MONTHS.

NHTSA complaint #10206584 — an unverified report by a vehicle owner.

at 20,000 miles Hawthorne, FL

SEAT BELTS

SEAT BELT LOCKING LATCH WILL RELEASE WHILE DRIVING. THIS IS A RANDOM CONDITION. THE DEALER COULD NOT REPRODUCE THE EVENT IN THE SHOP AND SAID NOTHING WAS WRONG. THIS PROBLEM HAS PROGRESSIVELY GOTTEN WORSE. I WILL HAVE TO FIX THE PROBLEM SINCE I AM OUT OF WARRANTY NOW, BUT THIS IS A FORD PROBLEM I HAVE SEEN NOTED ON OTHER COMPLAINTS SUBMITTED.

NHTSA complaint #10175428 — an unverified report by a vehicle owner.

at 65,000 miles Tucson, AZ

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

DRIVER'S SIDE SAFETY BELT FAILS (DISCONNECTS) OFTEN. SERVICE PERSONNEL AT A FORD SERVICE CENTER INFORMED ME THAT THEY KNEW OF THE DEFECT AS BEING A FAULTY FEMALE CONNECTION IN THE DRIVER'S SIDE SAFETY BELT. THEY STATED THERE HAD BEEN NO RECALL AND THEY WOULD NOT REPAIR IT WITHOUT FULL COSTS BEING PAID BY ME.

NHTSA complaint #10168176 — an unverified report by a vehicle owner.

at 10 miles SAN Juan Capistrano, CA

SEAT BELTS:FRONT

FORD CONTACTED ME TODAY RESPONDING TO MY EMAIL REGARDING MY SEAT BELT THAT HAS BEEN FALSE LATCHING SINCE I BOUGHT IT ON 1/24/02. THE MAN VERIFIED THE ATTEMPTS I'D MADE AT DEALERSHIPS IN FIXING THE PROBLEM, AND THAT THE ONLY THING I DESIRED WAS FOR MY SEAT BELT TO BE FIXED. WHEN HE CAME BACK TO THE PHONE, HE SAID ANY SAFETY WARRANTY WAS VOIDED BECAUSE THE MILEAGE WAS OVER 50,0000, AND THE RECALL WAS FOR 2001 FORDS. WHEN ASKED ABOUT ALL THE PAPERWORK FROM DEALERSHIPS DOCUMENTING THEIR EVALUATION OF THE SEATBELT PROBLEM GOING BACK TO 1/02, HE SAID TO TRY TO TAKE THE CAR BACK THERE. [I HAVE AND THEY TOLD ME TO CALL FORD].

NHTSA complaint #10116878 — an unverified report by a vehicle owner.

Chicago, IL

SEAT BELTS:FRONT

CONTINENTAL TIRES SENT THE CONSUMER A RECALL/REIBURSEMENT FORM IN REFERENCE TO GRABBER TIRE(S), WHICH WERE BOUGHT BETWEEN AUG 19, 2001-OCT 10,2002/ AW P275/80R17/P275/60R17. THE FRONT SEAT BELT ASSEMBLY WAS BROKEN. SCC

NHTSA complaint #10003924 — an unverified report by a vehicle owner.

Other 2002 Ford Expedition problems

← Full 2002 Ford Expedition report